Faculty of Health, Social Care and Education Social Work Theories and their Application to Practice Department: Family and Community Studies Module Code: MOD002120 Module Leader: Peter Scourfield (Cambridge) Jas Sangha (Chelmsford) Pat Curtis (Peterborough) Academic Year: 2012/13 Semester 2 1 Contents 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Key Information.............................................................................................................................. 3 Introduction to the Module ............................................................................................................. 3 Intended Learning Outcomes ......................................................................................................... 4 Outline Delivery ............................................................................................................................. 5 4.1 Attendance Requirements ..................................................................................................... 6 Assessment ................................................................................................................................... 6 How is My Work Marked? .............................................................................................................. 7 Assessment Criteria and Marking Standards ............................................................................... 10 Assessment Offences .................................................................................................................. 15 Learning Resources ..................................................................................................................... 13 9.1. Library ................................................................................................................................. 13 9.2. Other Resources ................................................................................................................. 13 Module Evaluation ....................................................................................................................... 13 Report on Last Delivery of Module ............................................................................................... 14 2 1. Key Information Module: Module Leader: Social Work Theories and their Application to Practice Peter Scourfield, Webb 116, Cambridge. 0845 196 2561 peter.scourfield@anglia.ac.uk Module tutor (Chelmsford) Jas Sangha, William Harvey Building, 3rd Floor 0845 196 4861 jas.sangha@anglia.ac.uk Module tutor (Peterborough) Pat Curtis Guild House pat-curtis@anglia.ac.uk Every module has a Module Definition Form (MDF) which is the officially validated record of the module. You can access the MDF for this module in three ways via: the Virtual Learning Environment (VLE) the My.Anglia Module Catalogue at www.anglia.ac.uk/modulecatalogue Anglia Ruskin’s module search engine facility at www.anglia.ac.uk/modules All modules delivered by Anglia Ruskin University at its main campuses in the UK and at Associate Colleges throughout the UK and overseas are governed by the Academic Regulations. You can view these at www.anglia.ac.uk/academicregs. A printed extract of the Academic Regulations, known as the Assessment Regulations, is available for every student from your Faculty Office (all new students will have received a copy as part of their welcome pack). In the unlikely event of any discrepancy between the Academic Regulations and any other publication, including this module guide, the Academic Regulations, as the definitive document, take precedence over all other publications and will be applied in all cases. 2. Introduction to the Module This module has four main components all of which are designed to fit together to provide a basic foundation for observing, reflecting on and understanding social work practice in a variety of settings. Firstly, building on the concept of the reflective practitioner, students will be introduced to key theory and concepts relating to communication in its different forms and how these might be used in practice situations. Secondly, students will be introduced to both a selection of key theories and concepts relating to human development and to social work generally in social work generally in order that these might provide theoretical underpinning for different social work interventions Thirdly, this module will also provide students with an opportunity to develop their observational skills and apply relevant theories, so that they can better interpret the practice and behaviour they have seen. Service User Statement for All Modules / Programmes Understanding the perspectives of service users and their carers is central to the development of health care professionals studying on our programmes. Evidence exists to demonstrate that the involvement of service users and their carers in the education of health care and social work students has had a positive impact in three key areas: Students’ understanding of the service user / carer perspective, Students’ communication skills Students’ motivation to improve services (Morgan and Jones 2007). 3 The Faculty of Health and Social Care and Education is committed to the involvement of service users and carers in the education of our health care and social work students. This module will provide the opportunity to engage with the experiences and perspectives of service users and their carers. 3. Intended Learning Outcomes This module is taught on the basis of the learning outcomes published below. The learning outcomes are statements of what you should have learnt by the time you come to the end of the module. To successfully complete the module, that is to pass it, you will need to demonstrate that you have met all of the learning outcomes. The assessment task for the module is designed to help you do this. On successful completion of this module you will be able to: Knowledge and understanding 1. Demonstrate knowledge of key social work theories, methods and models 2. Apply social work theories, methods and models to practical situations appropriate to social work practice. Intellectual, practical, affective and transferable skills 3. Demonstrate the ability to use a reflective model to explore understanding of the professional self. 4. Demonstrate an understanding of communication skills, including verbal and non-verbal skills. 5. Demonstrate an understanding of the principles and practice skills of observation. 4 4. Outline Delivery The following is a broad outline of what topics will be covered over the semester. However, there will inevitably be slight variations according to the teaching style, specific knowledge and background of the different lecturers on different campuses. The dates refer to Cambridge and Chelmsford sites, Peterborough may vary. WK 1 Date (2013) All sessions are 1-4pm 31st January 2 7th February 3 14th February 4 21st February 5 28th February 6 7th March 7 14th March 8 21st March 9 18th April 10 25th April 11 2nd May 12 9th May 13th May Indicative Content Introduction to the Module Concept of theories, models and methods Understanding Human Growth and Development Beginning to communicate Reflection and Observational Skills Developing Communication Skills I Starting, progressing and ending relationships Empathy and authority Verbal and non-verbal communication Active Listening Barriers to communication Developing Communication Skills II Written communication Genograms, ecomaps, culturegrams Introduction to Human Growth and Development I Psychodynamic (Attachment) Transition and loss across the lifecourse Introduction to Human Growth and Development II Humanism (Maslow, Rogers) Erikson Behaviourism (Social learning theory, CBT) Theories, models and methods I Systems theory Ecological theory Theories, models and methods II Strengths Perspective Empowerment The service user voice Theories, models and methods III Task centred Solution focused Crisis intervention Easter Break Preparation for the Observational Video Observation and observation skills Reflective models Observational Video Watching video and group exercise Module Consolidation Recap week Assignment Tutorials Assignment hand in 5 4.1 Attendance Requirements Attending all your classes is very important and one of the best ways to help you succeed in this module. In accordance with the Student Charter, you are expected to arrive on time and take an active part in all your timetabled classes. If you are unable to attend a class for a valid reason (eg: illness), please contact your Module Tutor/ Practice Team Anglia Ruskin will closely monitor the attendance of all students and will contact you by e-mail if you have been absent without notice for two weeks. Continued absence can result in various consequences including the termination of your registration as you will be considered to have withdrawn from your studies. International students who are non-EEA nationals and in possession of entry clearance/leave to remain as a student (student visa) are required to be in regular attendance at Anglia Ruskin. Failure to do so is considered to be a breach of national immigration regulations. Anglia Ruskin, like all British Universities, is statutorily obliged to inform the UK Border Agency of the Home Office of significant unauthorised absences by any student visa holders. 5. Assessment 5.1 Guidelines for Assessment This assessment is a Patchwork Text (see appendix) consisting of 4 ‘patches’ which, together, should not exceed 6,000 words. Try to give equal weight to patches 1-3 (e.g. about 1,700 words. Patch 4 need not be as long as the other three. Patch 1 Communication. Explain the importance of good communication skills in social work. Outline why it is important to understand different types of communication. Lastly, discuss barriers to communication that might exist between social workers and service users and suggest ways or methods of overcoming these barriers in practice. Support your discussion with evidence of relevant reading. Patch 2 Choose two key theories, one from human development (e.g. ‘attachment’ or ‘loss’) and one from social work theories/models/interventions (e.g. ‘strengths perspective’, ‘task-centred approach’ or ‘systems theory’). For each, using references to support your discussion, outline key aspects of the theory and explain how that theory might be applied appropriately to a practice situation. Patch 3 Observation. Briefly explain the principles of good observation in social work. From the video of a social work situation discuss your observations in line with the specific guidelines provided. Patch 4 ‘Stitching it all together’. Reflect on what you believe are the key concepts/points of learning from patches 1, 2 and 3, that assist your professional development as a social worker. In particular, how has what you have learned help you, as a social worker, work effectively with service users? Exceeding the word limit will result in a loss of marks – see Academic Regulations. All coursework assignments and other forms of assessment must be submitted by the published deadline which is detailed below. It is your responsibility to know when work is due to be submitted – ignorance of the deadline date will not be accepted as a reason for late or non-submission. The assignment hand-in date is 13th May 2013 6 You are required to submit your final assignment via Turnitin GradeMark For this module you are required to submit your summative assessment (for your written assignment) via GradeMark. To check your draft (formative) assignment there will be a class section called ‘Check Originality Report’ (COR) set up in your Turnitin account. You will be able to submit to the Check Originality Report section as many times as you wish and it will be available throughout your studies. This resource is also a useful tool to share with your module leader or tutor. You can download your originality report as a PDF file and email it to your tutor, print the originality report and bring it to the tutorial, or log into Turnitin whilst in the tutorial to show and discuss your work. IMPORTANT NOTICE YOU ONLY HAVE ONE OPPORTUNITY TO SUBMIT YOUR SUMMATIVE ASSESSMENT TO YOUR MODULE CLASS. On the class page is the start date, the due date and time for your assignment and the date that your results will be available. Please remember that you must submit your assignment before the cut off time on your due date, leaving submission to the last minute is not recommended. This time is Greenwich Mean Time (GMT) adjusted for daylight savings, so please work out, in advance, your local time difference. If you upload your draft work by mistake to your summative module class, this will not be removed. If you submit your summative assessment to the COR class, it will viewed as a non-submission and recorded as a fail. Neither are subject to mitigation or academic appeal. If you are not successful in your first attempt and are required to resubmit, any subsequent submissions are also to be electronically submitted via Turnitin GradeMark and a new assignment class will be set up for you to use. More detailed information on using Turnitin Grademark is available on the Faculty’s VLE, at https://vle.anglia.ac.uk/sites/2012/grademark All student work which contributes to the eventual outcome of the module (i.e.: if it determines whether you will pass or fail the module and counts towards the mark you achieve for the module) is submitted either via the iCentre using the formal submission sheet, or electronically by up loading a file, or face to face following a presentation (this is not an exhaustive list please check with your module leader for local variation). Academic staff CANNOT accept work directly from you. Any late work submitted (after 5pm GMT) in person, electronically or by post will NOT be accepted and a mark of zero will be awarded for the assessment task in question. Any work submitted to the wrong section of Turnitin GradeMark will ALSO be seen as a non submission and be given a mark of zero. You are requested to keep a copy of your work. Feedback You are entitled to feedback on your performance for all your assessed work. For all assessment tasks which are not examinations, this is provided by a member of academic staff completing either the assignment coversheet or electronically on which your mark and feedback will relate to the achievement of the module’s intended learning outcomes and the assessment criteria you were given for the task when it was first issued. Examination scripts are retained by Anglia Ruskin and are not returned to students. However, you are entitled to feedback on your performance in an examination and may request a meeting with the Module Leader or Tutor to see your examination script and to discuss your performance. Anglia Ruskin is committed to providing you with feedback on all assessed work within 20 working days of the submission deadline or the date of an examination. This is extended to 30 days for feedback for a Major Project module (please note that working days excludes those days when Anglia Ruskin University 7 is officially closed; eg: between Christmas and New Year). Personal tutors will offer to read feedback from several modules and help you to address any common themes that may be emerging. At the main Anglia Ruskin University campuses, each Faculty will publish details of the arrangement for the return of your assessed work (eg: a marked essay or case study etc.). Any work which is not collected by you from the Faculty within this timeframe is returned to the iCentres from where you can subsequently collect it. The iCentres retain student work for a specified period prior to its disposal. If you are submitting via Turnitin GradeMark, then your essay, mark, and markers comment will stay within your account for one academic year. On occasion, you will receive feedback and marks for pieces of work that you completed in the earlier stages of the module. We provide you with this feedback as part of the learning experience and to help you prepare for other assessment tasks that you have still to complete. It is important to note that, in these cases, the marks for these pieces of work are unconfirmed. This means that, potentially, marks can change, in either direction! Marks for modules and individual pieces of work become confirmed on the Dates for the Official Publication of Results which can be checked at www.anglia.ac.uk/results. 6. How is My Work Marked? After you have handed your work in or you have completed an examination, Anglia Ruskin undertakes a series of activities to assure that our marking processes are comparable with those employed at other universities in the UK and that your work has been marked fairly and honestly. These include: Anonymous marking – your name is not attached to your work so, at the point of marking, the lecturer does not know whose work he/she is considering. When you undertake an assessment task where your identity is known (e.g.: a presentation or Major Project), it is marked by more than one lecturer (known as double marking) Internal moderation – a sample of all work for each assessment task in each module is moderated by other Anglia Ruskin staff to check the marking standards and consistency of the marking External moderation – a sample of student work for all modules is moderated by external examiners – experienced academic staff from other universities (and sometimes practitioners who represent relevant professions) - who scrutinise your work and provide Anglia Ruskin academic staff with feedback, advice and assurance that the marking of your work is comparable to that in other UK universities. Many of Anglia Ruskin’s staff act as external examiners at other universities. Departmental Assessment Panel (DAP) – performance by all students on all modules is discussed and approved at the appropriate DAPs which are attended by all relevant Module Leaders and external examiners. Anglia Ruskin has over 25 DAPs to cover all the different subjects we teach. This module falls within the remit of the FHSCE DAP. The following external examiners are appointed to this DAP and will oversee the assessment of this and other modules within the DAP’s remit: External Examiner’s Name Paul Hollingdale Academic Institution University of Huddersfield Position or Employer Senior Lecturer The above list is correct at the time of publication. However, external examiners are appointed at various points throughout the year. An up-to-date list of external examiners is available to internal browsers only at www.anglia.ac.uk/eeinfo. Anglia Ruskin’s marking process is represented in the flowchart below: 8 Student submits work / sits examination Work collated and passed to Module Leader Work is marked by Module Leader and Module Tutor(s)1. All marks collated by Module Leader for ALL locations2 Internal moderation samples selected. Moderation undertaken by a second academic3 Any issues? YES NO Students receive initial (unconfirmed) feedback Unconfirmed marks and feedback to students within 20 working days (30 working days for Major Projects) External Moderation Stage Internal Moderation Stage Marking Stage Flowchart of Anglia Ruskin’s Marking Processes External moderation samples selected and moderated by External Examiners4 Any issues? YES NO DAP4 Stage Marks submitted to DAP5 for consideration and approval 1 2 3 4 5 Confirmed marks issued to students via e-Vision Marks Approved by DAP5 and forwarded to Awards Board All work is marked anonymously or double marked where identity of the student is known (e.g.: in a presentation) The internal (and external) moderation process compares work from all locations where the module is delivered (e.g.: Cambridge, Chelmsford, Peterborough, Malaysia, India, Trinidad etc.) The sample for the internal moderation process comprises a minimum of eight pieces of work or 10% (whichever is the greater) for each marker and covers the full range of marks Only modules at levels 5, 6 and 7 are subject to external moderation (unless required for separate reasons). The sample for the external moderation process comprises a minimum of eight pieces of work or 10% (whichever is the greater) for the entire module and covers the full range of marks DAP: Departmental Assessment Panel – Anglia Ruskin has over 25 different DAPs to reflect our subject coverage 9 7. Assessment Criteria and Marking Standards ANGLIA RUSKIN UNIVERSITY GENERIC ASSESSMENT CRITERIA AND MARKING STANDARDS LEVEL 4 (was level 1) Level 4 introduces students to HE. Students are expected to demonstrate relevant skills and competencies; to be articulate in expressing ideas orally; and to be coherent and structured in terms of written or other media. Forms of expression at this level may be descriptive or imitative, but students are expected to demonstrate an increasing understanding of the theoretical background of their study and the analytic competence to explore it, as well as its relationship, where appropriate, to particular skills. Students are expected to develop an awareness of strengths and weaknesses in their skill sets Generic Learning Outcomes (GLOs) (Academic Regulations, Section 2) Mark Bands Outcome Knowledge & Understanding Exceptional information base exploring and analysing the discipline, its theory and ethical issues with extraordinary originality. Exceptional management of learning resources, complemented by assured self-direction/exploration. Exceptional structure/accurate expression. Demonstrates intellectual originality and imagination. Exceptional practical/professional skills. Outstanding information base exploring and analysing the discipline, its theory and ethical issues with clear originality Outstanding management of learning resources, complemented by assured self-direction/exploration. An exemplar of structured/accurate expression. Demonstrates intellectual originality and imagination. Outstanding practical/professional skills Excellent information base, exploring and analysing the discipline, its theory and ethical issues with considerable originality. Excellent management of learning resources, complemented by self-direction/exploration. Structured/ accurate expression. Very good academic/intellectual and team/practical/professional skills 60-69% Good information base; explores and analyses the discipline, its theory and ethical issues with some originality Good management of learning resources with some selfdirection. Structured and mainly accurate expression. Good academic/intellectual skills and team/practical/ professional skills 50-59% Satisfactory information base that begins to explore and analyse the discipline and its ethical issues but is still mainly imitative Satisfactory use of learning resources and input to team work. Some lack of structure/accuracy in expression. Acceptable academic/intellectual skills and satisfactory practical/professional skills 40-49% A marginal pass in module outcome(s) related to GLO at this level Basic information base; omissions in understanding of major/ethical issues. Largely imitative Basic use of learning resources with no self-direction. Some input to team work. Some difficulty with structure and accuracy in expression. Some difficulties with academic/intellectual skills and developing practical/ professional skills 30-39% A marginal fail in module outcome(s) related to GLO at this level. Possible compensation. Satisfies qualifying mark Limited information base; limited understanding of discipline and its ethical dimension Limited use of learning resources. No self-direction, little input to team work and difficulty with structure/accuracy in expression. Weak academic/intellectual skills. Practical/professional skills are not yet secure Little evidence of an information base. Little evidence of understanding of discipline and its ethical dimension. Little evidence of use of learning resources. No selfdirection, with little evidence of contribution to team work. Very weak academic/intellectual skills and significant difficulties with structure/expression. Little evidence of practical/professional skills Inadequate information base. Inadequate understanding of discipline and its ethical dimension. Inadequate use of learning resources. No attempt at selfdirection with inadequate contribution to team work. Very weak academic/intellectual skills and major difficulty with structure/expression. Inadequate practical/professional skills No evidence of any information base. No understanding of discipline and its ethical dimension. No evidence of use of learning resources of understanding of self-direction with no evidence of contribution to team work. No evidence academic/intellectual skills and incoherent structure/ expression. No evidence of practical/ professional skills 90-100% 80-89% 70-79% Characteristics of Student Achievement by Marking Band Intellectual (thinking), Practical, Affective and Transferable Skills Achieves module outcome(s) related to GLO at this level 20-29% 10-19% 1-9% 0% Fails to achieve module outcome(s) related to this GLO. Qualifying mark not satisfied. No compensation available Awarded for: (i) non-submission; (ii) dangerous practice and; (iii) in situations where the student fails to address the assignment brief (e.g.: answers the wrong question) and/or related learning outcomes 10 8. Assessment Offences As an academic community, we recognise that the principles of truth, honesty and mutual respect are central to the pursuit of knowledge. Behaviour that undermines those principles diminishes the community, both individually and collectively, and diminishes our values. We are committed to ensuring that every student and member of staff is made aware of the responsibilities s/he bears in maintaining the highest standards of academic integrity and how those standards are protected. You are reminded that any work that you submit must be your own. When you are preparing your work for submission, it is important that you understand the various academic conventions that you are expected to follow in order to make sure that you do not leave yourself open to accusations of plagiarism (eg: the correct use of referencing, citations, footnotes etc.) and that your work maintains its academic integrity. Definitions of Assessment Offences Plagiarism Plagiarism is theft and occurs when you present someone else’s work, words, images, ideas, opinions or discoveries, whether published or not, as your own. It is also when you take the artwork, images or computer-generated work of others, without properly acknowledging where this is from or you do this without their permission. You can commit plagiarism in examinations, but it is most likely to happen in coursework, assignments, portfolios, essays, dissertations and so on. Examples of plagiarism include: directly copying from written work, physical work, performances, recorded work or images, without saying where this is from; using information from the internet or electronic media (such as DVDs and CDs) which belongs to someone else, and presenting it as your own; rewording someone else’s work, without referencing them; and handing in something for assessment which has been produced by another student or person. It is important that you do not plagiarise – intentionally or unintentionally – because the work of others and their ideas are their own. There are benefits to producing original ideas in terms of awards, prizes, qualifications, reputation and so on. To use someone else’s work, words, images, ideas or discoveries is a form of theft. Collusion Collusion is similar to plagiarism as it is an attempt to present another’s work as your own. In plagiarism the original owner of the work is not aware you are using it, in collusion two or more people may be involved in trying to produce one piece of work to benefit one individual, or plagiarising another person’s work. Examples of collusion include: agreeing with others to cheat; getting someone else to produce part or all of your work; copying the work of another person (with their permission); submitting work from essay banks; paying someone to produce work for you; and allowing another student to copy your own work. 11 Many parts of university life need students to work together. Working as a team, as directed by your tutor, and producing group work is not collusion. Collusion only happens if you produce joint work to benefit of one or more person and try to deceive another (for example the assessor). Cheating Cheating is when someone aims to get unfair advantage over others. Examples of cheating include: taking unauthorised material into the examination room; inventing results (including experiments, research, interviews and observations); handing your own previously graded work back in; getting an examination paper before it is released; behaving in a way that means other students perform poorly; pretending to be another student; and trying to bribe members of staff or examiners. Help to Avoid Assessment Offences Most of our students are honest and want to avoid making assessment offences. We have a variety of resources, advice and guidance available to help make sure you can develop good academic skills. We will make sure that we make available consistent statements about what we expect. You will be able to do tutorials on being honest in your work from the library and other central support services and faculties, and you will be able to test your written work for plagiarism using ‘Turnitin®UK’ (a software package that detects plagiarism). You can get advice on how to honestly use the work of others in your own work from the library website (www.libweb.anglia.ac.uk/referencing/referencing.htm) and your lecturer and personal tutor. You will be able to use ‘Turnitin®UK’, a special software package which is used to detect plagiarism. Turnitin®UK will produce a report which clearly shows if passages in your work have been taken from somewhere else. You may talk about this with your personal tutor to see where you may need to improve your academic practice. We will not see these formative Turnitin®UK reports as assessment offences. However when submitting the summative assessed work via Turnitin GradeMark, the results of the report will be part of the written feedback. If you are not sure whether the way you are working meets our requirements, you should talk to your personal tutor, module tutor or other member of academic staff. They will be able to help you and tell you about other resources which will help you develop your academic skills. Procedures for assessment offences An assessment offence is the general term used to define cases where a student has tried to get unfair academic advantage in an assessment for himself or herself or another student. We will fully investigate all cases of suspected assessment offences. If we prove that you have committed an assessment offence, an appropriate penalty will be imposed which, for the most serious offences, includes expulsion from Anglia Ruskin. For full details of our assessment offences policy and procedures, see the Academic Regulations, section 10 at: www.anglia.ac.uk/academicregs To see an expanded version of this guidance which provides more information on how to avoid assessment offences, visit www.anglia.ac.uk/honesty. 12 9. Learning Resources 9.1. Library Faculty of Health, Social Care and Education libteam.fhsce@anglia.ac.uk Recommended Texts Communication Egan, G., 2009. The Skilled Helper (9th edition). Andover: Wadsworth Publishing. Hill, A., 2010. Working in Statutory Contexts, Cambridge: Polity. Koprowska, J., 2010. Communication and Interpersonal Skills (3rd edition), Exeter: Learning Matters. Lishman, J., 2009. Communication in Social Work (2nd edition) Basingstoke: Palgrave. Moss, B., 2012. Communication Skills for Health and Social Care, (2nd edition) London: Sage. Human Growth and Development Beckett, C. and Taylor, H., 2010. Human Growth and Development. (2nd edition). London: Sage. Crawford, K. and Walker, J., 2010. Social Work and Human Development. (3rd edition), Exeter: Learning Matters Sudbery, J., 2010. Human Growth and Development; an introduction for social workers, London: Routledge. Reflective Practice Howe, D., 2005.The Emotionally Intelligent Social Worker: Basingstoke: Palgrave Macmillan. Knott, C. and Scragg, T., 2010. (Eds) Reflective Practice in Social Work (2nd edition), Exeter: Learning Matters. Social Work Theories Beckett, C., 2006. Essential Theory for Social Work Practice. London: SAGE Publications Ltd. Coulshed, V. and Orme, J., 2006. Social Work Practice. 4th edition. Basingstoke: Palgrave Macmillan. Howe, D., 2009. A Brief Introduction to Social Work Theory. Basingstoke: Palgrave Macmillan. Oko, J., 2011. Understanding and Using Theory in Social Work, Exeter: learning Matters. Payne, M., 2005. Modern Social Work Theory. 3rd edition. Basingstoke: Palgrave Macmillan. Sheldon, B. and Macdonald, G., 2009. A Textbook of Social Work. Abingdon: Routledge. Stepney, P. and Ford, D., 2000. Social Work Models, Methods and Theories. Dorset: Russell House Publishing Ltd. Teater, B., 2010. An Introduction to Applying Social Work Theories and Methods. Maidenhead: Open University Press. Trevithick, P., 2005. Social Work Skills: A Practice Handbook. 2nd edition. Berkshire: Open University Press. 9.2. Other Resources College of Social Work Social Care Institute of Excellence www.collegeofsocialwork.org/ www.scie.org.uk/ 13 10. Module Evaluation During the second half of the delivery of this module, you will be asked to complete a module evaluation questionnaire to help us obtain your views on all aspects of the module. This is an extremely important process which helps us to continue to improve the delivery of the module in the future and to respond to issues that you bring to our attention. The module report in section 11 of this module guide includes a section which comments on the feedback we received from other students who have studied this module previously. Your questionnaire response is anonymous. Please help us to help you and other students at Anglia Ruskin by completing the Module Evaluation process. We very much value our students’ views and it is very important to us that you provide feedback to help us make improvements. In addition to the Module Evaluation process, you can send any comment on anything related to your experience at Anglia Ruskin to tellus@anglia.ac.uk at any time. 11. Report on Last Delivery of Module MODULE REPORT FORM Module Code and Title: Social Work Theories and their Application to practice Location(s) of Delivery: Cambridge and Chelmsford Academic Year: 2011/12 Enrolment Numbers 110 across Cambridge; Chelmsford and Peterborough Module Leader: Peter Scourfield Other Module Tutors: Paula Sobiewchowska (Chelmsford) Pat Curtis (Peterborough) Student Achievement Passes 106 Fails 4 Feedback from Students Students were generally pleased with the way that this module was delivered and could see its relevance to practice. However the biggest cause of complaints was over not being offered a suitable observation placement in reasonable time. This led to many students, particularly in Chelmsford, needing to ask for extensions which delayed their completion of this module. Module Leader Reflection on Delivery of the Module, including Response to Feedback from Students The single biggest problem with this module was in trying to find all the students suitable observation placements during the course of the module. In the event, a number of students, 14 across all three delivery sites, did not complete the observation placement until after the module hand-in deadline. Whilst, real life observation placements can be a very useful learning experience in social work, it was decided between module tutors, administrators and the practice learning team that, given the significant problem with delays in finding placements and with the variable quality of some of the placements, the observation placement element should be reconsidered in order to avoid similar problems in future deliveries. In order to fulfil the observation element, the students will be shown videos of real life social work situations (for example, the BBC’s highly rated Protecting Our Children programme) and asked to write about their observations of the practice shown. External Examiner’s Comments A module, that clearly provides opportunity for students to apply theory and reflection from observations in placement settings Most of the students work I have seen, show a good appreciation of the ‘fit’ between practice and theory Very important as we know from the Reform Board that students are introduced to a variety of methods for intervention, it appears that this module addresses this need Markers provide a range of very helpful feedback, identifying areas achieved well and areas to develop Recommended marks (feedback) congruent with marking criteria? A lot to cover in one essay, albeit ,most do so very well Full range of marks have been used, albeit upper 80 plus to be considered? Paul Hollingdale 12th June 2012 15 Appendix Patchwork Text: Alternative to the essay Regular writing tasks would aid learning far better than the last-minute essay Richard Winter, The Guardian, Tuesday 10 June 2003 It's time we found an alternative to the student essay. For tutors across the country, it's marking time again and, reading essays, we realise that many of our students have yet again taken refuge in "surface learning". Failing to assimilate the significance of our courses into their understandings they produce instead what they think the tutor wants; a despairing and deceptive ritual, a superficial imitation of the outward form of learning, rather than the real thing. The problems with the conventional essay are as follows. First, it has to be undertaken at the end of the course, when only a few weeks remain before the assignment deadline. This time pressure makes it difficult for students not only to create their own sense of the relationships between a variety of new ideas, but to embody this new understanding in a written text. So, lacking sufficient time, they panic. Second, given this postponement of the writing task, teaching staff only become aware of students who are having difficulties when time is short - a problem frequently made worse because such students often keep a low profile and hope for the best. Third, in order to maximise the time available to do the essay, students focus on earlier topics in the course and attendance at later sessions drops off precisely when the overall structure of course content may start to become clearer. Fourth, the essay requires a specific style of writing, and, for many students, this style is difficult and alien, especially those returning to formal learning after a substantial break and those who are firstgeneration participants in higher education. The essay thus disenfranchises students who may be quite capable of embodying their understanding of ideas in other genres and styles, but are not given the opportunity of doing so. Finally, the essay requires the student to adopt the (essentially unrealistic) stance of one who has now, after just a few weeks' teaching, “mastered” a new topic. The essay presents learning as an authoritative “product”, rather than the gradual process by which new learning is assimilated, through reading, discussion and personal reflection. The essay is the source of the problem - but what would real learning look like? A group of staff based at Anglia Polytechnic University and including colleagues at Nottingham Trent, the Open University and Cambridge, have just completed a research project in which we substituted a "patchwork text" assignment format for the conventional academic essay. The key feature of the patchwork text assignment is that it consists of a carefully structured series of short pieces of writing, carried out at regular intervals throughout the course - typically over a term or semester. These small-scale writing tasks are varied in style and genre. They may include, for example, a critique of an article, a set of notes on a lecture together with a commentary, detailed and analytical accounts of personal experiences (a visit, field trip, interview, classroom activity), a poster representation of the relationship between key ideas, a project proposal and even (with some topics) a poem or a fictional story. Each piece of writing is shared with other students in small working groups of four or five, as the tutor circulates between the groups, noting the discussions. When the teaching sessions are completed, students submit an overall assignment consisting of their collection of short pieces (edited and perhaps amended) together with a final retrospective commentary. 16 In this they review the relationship between the separate pieces and describe where they feel they now stand in relation to the ideas of the course. In this way they “stitch the patches together”. Each of these features of the patchwork text explicitly addresses the problems of the academic essay noted above. And the experience of our research project is that almost all students who have undertaken this assignment format experienced very high morale, and a satisfying (and often unprecedented) sense of ownership of their learning. Moreover, in one detailed comparison of two cohorts of students, using intellectual criteria derived from the essay format, students writing patchwork texts scored better than students writing essays, according to some criteria, and no worse according to any of them. There were fewer failures and fewer marginal passes. And although the best students did well in all the varied writing tasks, the weaker students did better in some than others, suggesting the patchwork text has a genuine potential for widening access to higher education success. Things are not quite so simple, of course, but this feels like a start. Richard Winter is professor of education at Anglia Polytechnic University. Scoggins J. and R. Winter 1999 The Patchwork Text: a coursework format for education as critical understanding, Teaching in Higher Education Vol.4, No. 4, 485-499. 17