TUSCULUM COLLEGE SCHOOL OF BUSINESS COURSE SYLLABUS PRINCIPLES OF MANAGEMENT AND ORGANIZATIONAL BEHAVIOR MGMT 302 Instructor Name Phone (w) E-mail Course Dates (h) BSOM Course Description: This course is an introduction to management, with emphasis on problem solving and decision making in complex organizations. A behavioral science approach is used in examining management problems created by the interaction of individuals and organizations. This course also explores motivation and leadership in individual and group behavior. (4 credit hours) Required Text: Daft, R.L. (2005). Management (7th ed.). Mason, OH: South-Western. Course Goals: This course will: introduce the students to the fundamental organizational management processes of planning, organizing, controlling, and leadership. develop an understanding of the historical perspective of management including early theories and principles which have guided the development of modern management science. introduce the student to contemporary management issues concerning the globalization, ethics, and social responsibility of organizational managers. guide students’ exploration of the processes involved in organizational strategy and decision making. 2 provide students with a foundational understanding of the contemporary management issues involving human resource management, motivation, communication, teamwork, and management information systems. Course Objectives: At the end of this course, students will be able to: describe the four fundamental processes in management (planning, organizing, leading, controlling). explain the difference between efficiency, effectiveness and their importance for organizational performance. describe the three management skills - conceptual, human and technical. describe the major components of the classical management perspective, the humanistic management perspective and the quantitative management perspective, and explain major developments in the history of management theory. explain how organizations adapt to an uncertain environment. understand the organizational goal setting and planning processes of business. define ethics and explain how ethical behavior relates to behavior governed by law and free choice. define corporate social responsibility and how to evaluate it along economic, legal, ethical, and discretionary criteria. explain the concept of organizational mission and how it influences goal setting and planning. describe the strategic planning process and SWOT analysis. identify the six steps used in managerial decision making . explain the fundamental characteristics of organizing including such concepts as work specialization, chain of command, line and staff, and task forces. explain why organizations need coordination across departments and hierarchical levels. 3 describe how structure (functional, divisional, matrix, contemporary, team and network) can be used to achieve an organization’s strategic goals. explain the techniques managers can use to facilitate change in organizations, including idea champions and new-venture teams. explain the roles of human resource management in organizational strategic planning including diversity and affirmative action. define leadership and explain the importance for organizations. explain why communication is essential for effective management. identify the types of teams in organizations and explain their functions. identify the components of the management control system. define motivation and explain the difference between current approaches and traditional approaches to motivation. Foundational Competencies: The analytical reading competency must be addressed in this course. You should indicate how the competency is addressed in the assignments given for the course. If you choose, you may add other competencies if you want to measure them. For further information on the competency program (including materials for faculty assistance) visit the competency website at www.tusculum.edu/academics/civicarts/competency.html Analytical Reading - Recognizes the relationship between main point and supporting points or between the whole work and its parts; generates inferences, generalizations, or predictions insightfully from texts, using background knowledge when appropriate and considering deeper implications and/or applications; precisely states main points and/or themes Students With Disabilities: Tusculum provides individuals with disabilities reasonable accommodation to participate in educational programs, activities, and services. Students with disabilities requiring accommodations in order to participate in class activities and meet course requirements should contact Lori McCallister at (423) 63673000, extension 651 or 1-800-729-0256, extension 651. Tusculum College Learning Center: 4 If any student requires additional academic support, they may obtain it through the Tusculum College Learning Center. For this service, please contact Lori McCallister at (423) 636-7300, extension 651; 1-800-729-0256, extension 651; or by email at lmccalli@tusculum.edu. The Learning Center is located in Room 100 of Annie Hogan Byrd. The mailing address is Tusculum College Learning Center, Box 5025, Greeneville, Tennessee, 37743. Course Schedule: Include a description of Weekly Individual Assignments and a description of Weekly Learning Team Assignments. Include both individual and learning team assignments prior to the first class meeting. Grading System: Instructors must reveal their own grading system. The system includes the relative weights and percentages of assignments, tests, etc. Instructors should be specific on how the percentages are derived and what assessment measures are utilized to determine the grade. Separate criteria to measure a particular assignment should be included either here in the syllabus or provided as an attachment to the syllabus. Grading criteria should be aligned with the learning outcomes. Grading for learning team assignments should be included in the system (the learning team assignments should equal around 20% of the grade). Individual performances of learning team members should be evident in the grading of learning team assignments. Instructors should guard against some members of the learning team “carrying” weak students. Grading Scale: The scale set forth by Tusculum College must be used for all courses. The grading system used by instructors must be converted to this grading scale. 93 - 100 90 - 92 87 - 89 83 - 86 80 - 82 77 - 79 73 - 76 70 - 72 67 - 69 A AB+ B BC+ C CD+ 5 63 - 66 <63 D F Explanation of Assignments: All assignments should be described. Information may include nature and objectives of assignments, length, grading criteria, due date, and any other relevant information. Collectively, all of the assignments, tests, and any other activities should contribute to measuring the extent to which students are performing on the course objectives and the competencies. All individual and learning team assignments should be included in this section. Research Assignment: Faculty members should ensure that there is a specific research assignment that requires the students to utilize the Tusculum College library resources either in person or via the Tate Library website: http://library.tusculum.edu. Librarians are available to assist faculty in developing assignments and in instructing and assisting students in their research. Several of the online resources may also be accessed from home with a username and password provided by library staff. For more information, contact Anne Reever, Asst. Library Director for Distance Education, in Greeneville at 423-636-5320 or 1-800-729-0256 extension 5801 or Mary Halliburton, Distance Education Librarian Southeast, in Knoxville at 865693-1177 or 1-800-729-0116 extension 5016. Attendance Policy: The Tusculum College Professional Studies attendance policy is found in the college catalog. It indicates that attendance is mandatory and that any student missing more than one third of any course will receive an “F”. Instructors must adhere to Tusculum’s policy, but may specify additional policies on attendance, lateness, and making up work. Instructors must carefully document student attendance including late arrivals and early departures. Any combination of missing that is greater than 1/3 of the class time is an automatic "F", and the student is to be assigned the "F" by the instructor. This is an institutional policy and is not up to instructor discretion. Instructors are expected to hold students accountable for class time missed due to absences. Instructors are encouraged to require that additional assignments/activities be completed to insure that the student has covered the material missed. A statement to this effect and how the absence may affect the grade should be included. 6 Academic Dishonesty: Plagiarism is a violation of the Ethics of Social Responsibility competency. As stated in the Graduate and Professional Studies Student Handbook and Research Guide, and in the Tusculum College Catalog, plagiarism is a form of academic dishonesty. It consists of knowingly presenting in writing or in speech the intellectual or creative work of others as if it were one's own. This includes, but is not limited to: 1. Failing to identify direct or word-for-word quotations by use of appropriate symbols and reference to the source 2. Restating in your own words the work (ideas, conclusions, words) of another without reference to the source 3. Presenting as your own the creative work (for instance, music or photographs) of another without proper acknowledgment. See the Graduate and Professional Studies Student Handbook and Research Guide and the Tusculum College Catalog for other forms of academic dishonesty and the sanctions for dishonest performance. Other Policies: Instructors should provide students with any other policies that they will adhere to during the course. 7 Do not include this list of sample activities. This is intended only for guidance to the instructors, not as part of the syllabus Sample Learning Team Activities (Make sure that students have meaningful assignments that fulfill the requirement of meeting an additional four hours per week in learning team. The faculty member may want to have a weekly assignment as well as a large project that will take several weeks of preparation.) Case studies at the end of each chapter – informal team presentations Debates between learning teams (motivational techniques, human resource issues, etc.). Present Ethical Dilemmas at the end of each chapter. Discuss each potential solution, then select the one the group believes is appropriate and support it with concepts from the chapters. Each learning team will write a paper about an approved management topic. The paper should be 5 – 10 pages in length in APA format and will be due on the last night of class. The learning team will present the paper in a 20 – 30 minute presentation on the last night of class. Using a fictitious company, create a business plan addressing the topics being discussed in each chapter. For example, when learning about planning, prepare a business plan detailing the organizational mission, strategic goals and plans, tactical goals and plans and operational goals and plans. When learning about organizing, develop a structural design that will achieve the strategic goals you outlined in the planning phase, etc.