Information Systems and Innovation
Name：
Minder Chen
Nationality：
United States
Academic Title：Professor
California State
Home University
University, Channel
（From）：
Islands
Email Address： minderchen@gmail.com
Undergraduate Master
English
Sufficient English language ability to follow lectures and to participate in
discussion
Lectures, cases analysis, and group discussion
(1)
(2)
(3)
(4)
考勤与课堂表现占 15%； Class participation 15%
个案报告 15%; Case Discussion and Analysis 15%
团队项目 30%。 Group Project 30%
期末考试占 40%。 Final Examination 40%
2 credits
Minder Chen received a B.S. in Electrical Engineering from National Taiwan
University in 1977, an M.B.A. from National Chiao Tung University in 1983, and a
Ph.D. in Management Information Systems from the University of Arizona in 1988.
He is currently a tenured Associate Professor of Management Information Systems in
the Martin V. Smith School of Business and Economics and Chair of Business and
Economics at California State University Channel Islands. He was formerly an
Associate Professor of Information Systems and Operations Management in the School
of Management at George Mason University. While at GMU, he was the Director of
Technology Program (an Executive Master Program in Information Technology
Management) and Area Coordinator of the DMIS area. His primary research interests
are service science, electronic commerce, knowledge management, computer-aided
instruction, information engineering, business reengineering and change management,
computer-aided software engineering, collaboration technologies and virtual teams,
IT offshore outsourcing, and object-oriented systems development methodology. He
has published papers in Decision Support Systems, International Journal of
E-Business, Journal of Management Information Systems, Database, Journal of
Organizational Computing, Expert Systems with Applications, IEEE Transactions on
Knowledge and Data Engineering, International Journal of Human Computer Studies,
Journal of Electronic Commerce Research, Journal of Computer Information Systems,
IEEE Transactions on Systems, Man, and Cybernetics, Journal of Small Group Research,
Information Systems and e-Business Management, Information Systems Management,
Industrial Management and Data Systems, and IEEE Software.
He has been involved in studying methods and tools for business process reengineering
and software reuse for DOD's Corporate Information Management Office. He has also
worked with governments and private-sector businesses, such as Fairfax County
Government, US Court, Industrial Technology Research Institute, DOD Center for
Information Management, American Management Systems, and Wizdom Systems Inc. in
their information engineering, client/server migration, and business reengineering
efforts by providing them with training and consulting services. He has given
presentations and seminars in China, U.S.A., Taiwan, Singapore, and Hong Kong. Dr.
Chen is also a well-known expert in electronic commerce, systems development
methodology, integrated CASE tools, groupware, and "I-Ching (The Book of Changes)
and Management (易经与管理)". He has provided training courses such as CASE tools,
Information Strategy Planning, Information Engineering methodology, electronic
commerce, web technologies for many IT firms, such as AT&T, TRW Inc., BDM, Lockheed
Martin, International Monetary Funds, Computer Sciences Corporation, PSINet,
Cornell Technology, SETA, and Marriot Hotel.
This course emphasizes the use of information systems to create innovative business
solutions. We will also discuss how creativity and innovation may affect the success
of IT products and firms. Cases of Steve Jobs, Apple Inc., Zappos.com, Zara,
Saleforce.com, and other will be used to illustrate the key issues of IT-enabled
innovation. Topics include business process reengineering, electronic commerce,
Web.2, open innovation, knowledge management, creativity and innovation, Social
networks and Service innovation.
1. IT Strategies & Innovation
2. Business Process Reengineering
3. Electronic Commerce
4. Web 2.0 and Open Innovation
5. Creativity and Innovation Management
6. Business Intelligence
7. Knowledge Management
8. Moore’s Law, Disruptive Technology, and Cloud Computing
9. Social Network Services and Service Innovation
10. Case studies: Steve Jobs, Apple Inc., Zappos.com, Zara, etc.
Teaching slides prepared by the instructor, articles from various journals, and
additional online reading materials.
1. Seelig, Tina (2012-04-17). inGenius: A Crash Course on Creativity (p. 19). Harper
Collins, Inc.
2. Walter Isaacson, Steve Job, Simon & Schuster; 1 edition (October 24, 2011).
3. John Gallaugher, Information Systems: A Manager’s Guide to Harnessing Technology
1.1, Flat World Knowledge Inc., 2010, ISBN: 978-0-9823618-1-8 (B&W) Free for online
reading only at http://www.flatworldknowledge.com/node/583368
4. Harland Cleveland, "Information as Resource," The Futurist, December 1982, 34-39.
5. Michael Porter, "The Five Competitive Forces That Shape Strategy," (updated
version from 1979 version) Harvard Business Review, Jan. 1, 2008. (CSUCI Library)
6. Nicholas Carr, "IT Doesn't Matter," Harvard Business Review, Vol. 81, No. 5, May
2003. and Responses & http://hbswk.hbs.edu/archive/3520.html (Excerpt)
7. Blown to Bits: How the New Economics of Information Transforms Strategy Read
Chapter 1 at least. (Google Book) by Philip Evans and Thomas S. Werster, Harvard
Business School Press, 2000.
8. McKinsey Quarterly, “Divide and conquer: Rethinking IT strategy", 2006 (download
pdf file)
9. Hammer, Michael, “Reengineering Work: Don't Automate, Obliterate,” Harvard
Business Review, Jul/Aug90, Vol. 68 Issue 4, p104-112
10. INNOV8, the IBM Business Process Management (BPM) simulation game
a. Play INNOV8 online
b. BPM Video
c. **Analyzing Current Business Process Exercise (Process Modeling/Mapping)
11. Best of the Web by Forbes at http://www.forbes.com/bow
12. [PDF] FREE: The Future of Radical Price by Chris Anderson
13. The Expanding Digital Universe
14. Mr. Ozzie (Creator of Lotus Notes, Groove, and Microsoft Chief Software
Architecture) in 2005 wrote a seven-page, 5,000-word memo, The Internet Services
Disruption, meant to inspire the company to move quickly as it faced a host of new
rivals.
15. Dot.Cloud and Chapter 2 of the Book.
16. http://www.amplifi.com/KMcourse/Buckman%20Labs.pdf
17. Sense, Predict, Act: The Predictive Enterprise (Intel)
18. http://www.cio.com/article/143900/Who_s_Mining_the_Store_
19. The success of 7-eleven Japan Chapter 1
20. Why Predictive Analytics Is A Game-Changer
http://www.forbes.com/2010/04/01/analytics-best-buy-technology-data-companies-1
0-accenture.html
21. Competing on analytics: the new science of winning - Google Books
22. Thomas H. Davenport, Competing on Analytics, 2006 HBR Article