NATIONAL UNIVERSITY OF SINGAPORE NUS Business School Department of Marketing BMA5009_P1 MARKETING MANAGEMENT INSTRUCTOR: DR DOREEN KUM Office: BIZ 1, 8-18 Tel: TBC Email: TBC CLASS SCHEDULE: Tuesday, 6pm – 9pm Mochtar Riady Building, BIZ 1, 3-1 SESSION: SEMESTER II, 2012/13 COURSE OBJECTIVES Marketing management is the process of planning and executing the conception, pricing, promotion, and distribution of goods, services, and ideas to create exchanges with target groups that satisfy customer and organizational objectives. It involves analyzing the environment to identify opportunities, and developing marketing strategies and programs to exploit such opportunities. This course aims to impart marketing concepts, tools, and techniques that may be applied to solve various problems in marketing management. It also provides an Asian perspective to the marketing management process. REQUIRED TEXTS Main Text: Kotler, Philip, Kevin Lane Keller, Swee Hoon Ang, Siew Meng Leong, and Chin Tiong Tan (2009), Marketing Management: An Asian Perspective, 5th edition, Prentice Hall: Singapore (KALT) ASSESSMENT METHODS Class Participation: Case Analysis (Presentation)*: Project (Presentation & Report)*: Midterm Quiz: Final Quiz: TOTAL: (*: subject to peer evaluation) 20% 20% 20% 20% 20% 100% The class will be divided in 8-10 groups (depending on class size) for the case and project requirements of the course. Individual assessment will be based on class participation and the two quizzes. There will be peer evaluation relating to the group assignments. Members of each group will evaluate the contribution of other members of their group except themselves. BMA5009_P1 Marketing Management, Semester II, 2012/2013 Dr Doreen Kum 1 Class Participation Class participation will be assessed by active and informed contribution to lectures, in-class exercises, as well as case and project presentations. Case Analysis Each group will be responsible for analyzing the case assigned and presenting the analysis to the class. Presenting groups are also responsible for answering queries from the rest of the class. A copy of the powerpoint slides should be submitted on the day of the case presentation prior to the presentation. Project The project will focus on writing and solving your own marketing case in the Sports, Beauty, or Healthcare industry. Based on secondary and/or primary marketing sources and research, identify, analyze, and address a real-life marketing problem faced by a company operating in Asia in one of the three industries. You should detail the current marketing strategy of the company of your choice, and make recommendations on how the company can tackle the problem faced. Please submit a hard copy of a typed, one-page proposal (e.g., name of company, problem identified) for evaluation and record keeping by Week 5. The final project report should be typed in font size 12, double-spaced, with a 20-page maximum and submitted to Turnitin before 6PM on 9 April (Week 12). A hard copy of the powerpoint slides should be submitted in class on that same day. Quizzes The two quizzes will each be 1.5 hours long and involve a closed-book assessment using a mixture of multiple-choice and short essay questions. BMA5009_P1 Marketing Management, Semester II, 2012/2013 Dr Doreen Kum 2 COURSE SCHEDULE Week Date 1 Jan 15 2 Jan 22 3 Jan 29 4 Feb 5 5 Feb 12 6 Feb 19 Topic/Assignment Course Introduction & Administration Library Briefing Understanding Marketing, Process, and Plans Guest Speaker: Marketing Research and the Marketing Environment Case Discussion: Trap-ease America Segmentation, Targeting, & Positioning Case 1: Air Asia Consumer Behavior Case 2: Sony in China Managing Brands in Asia Case 3: Metabical Positioning and Communications Strategy Project Proposal Submission Reading/Case Midterm Quiz Topics from Week 1-5 Feb 26 KALT Ch 1, 2 KALT Ch 3, 4 KALT Ch 8 & 10 KALT Ch 6 KALT Ch 9 RECESS BREAK Product and Service Strategy Case 4: Mountain Man Brewing Company 7 Mar 5 8 Mar 12 9 Mar 19 10 Mar 26 11 Apr 2 12 Apr 9 13 Apr 16 Project Presentation II 14 Apr 23 Final Quiz Case 5: Dove – Evolution of a Brand Case 6: Lee Kum Kee New Product Strategy Case 7: Clean Edge Razor Pricing Strategy Distribution Strategy Case 8: Metabical Pricing Promotion Strategy Case 9: Haier in India Case 10: Cialis Project Submission for All Groups Project Presentation I BMA5009_P1 Marketing Management, Semester II, 2012/2013 Dr Doreen Kum KALT Ch 12 & 13 KALT Ch 20 Harvard Case KALT Ch 14 KALT Ch 15 KALT Ch 17 to 18 Ch 19 (Reading) Topics from Week 7-11 3