Mersea Road Doctors Surgery
Patient Group Minutes – 3 August 2011 : 6.30pm 272a Mersea Road
Attendees:Nicky Young (Practice Manager), Dr Stacey (Partner)
Terry Sutton, Joanne Jackson, Christine Ward, Di Powell, Tony Day, Sue Amos, Ken
Warne, Mark & Nicholle Scott, Judith Vanstone
Apologies:John Whitson, Sue Wooldridge, Raymond Whiting, Jean Males, Rupert Edwards
Garrison
The initial indication is that we will be moving to the Garrison during April/May 2012 –
however, the plans need to be agreed, the work put out to tender, work undertaken and
all the necessary fixtures and fittings installed before this can happen. Everyone is
positive that this move will enable us to provide better patient service e.g. all doctors
will be on one site so it should be easier to see your preferred doctor. In the long term
the doctors are also hoping to provide other services such as carpal tunnel and
vasectomies.
Dr Gatland Retirement
Interviews are currently scheduled for September. The plan is to replace Dr Gatland
and take on another part time doctor. However, this is subject to the suitability of the
candidates – if the Partners consider none of the candidates to be suitable they will not
appoint. The aim is for a period of stability as once Dr Gatland retires the remaining
Partners will all have been with the surgery for 2 years or less.
It is the length of time at the surgery which denotes who will be Senior Partner – hence
Dr Goel will become Senior Partner once Dr Gatland retires.
Registrars
Two new registrars are starting in August – James Mudeke, who will be with us for 1
year, and Mary Chesterman, who will be with us for 6 months.
New Notice Board
We are trying to develop a Mersea Road Surgery noticeboard – with local information.
To date we have got as far as putting up photos of everyone who works here which
should make it easier to put names to faces.
Evening Surgery
Evening surgeries used to be provided on a Monday & Wednesday. However as most bank
holidays are Mondays on those weeks there were less evening appointments so this has
now been changed to Tuesday and Wednesday 6.30 – 8.30pm.
Scripts
Although the majority of scripts are available within 48 hours we actually state 60 hours
to ensure we are fully compliant. Some of the extra time is taken up with transporting
scripts to and from Creffield Road to enable doctors to sign them. Again, this is
something which will be rectified when we move to the Garrison.
Patient Questionnaire
At the last meeting we discussed the Patient Questionnaire, however, all the additional
questions suggested related to how people felt about the move to the Garrison – the PCT
will provide patient surveys specifically for this purpose.
It was agreed to use the same questionnaire just remove the question regarding
preferred doctor.
Patient Group
Ideally the Patient Group will grow to represent all patients and hence we would
encourage people of all ages etc. to join.
Did Not Attend (DNA)
DNA figures as promised:May
June
July
243
231
221
Figures remain constant despite text reminders and letters being sent to “repeat
offenders”.
Next Meeting
The next meeting will be on Thursday 6 October 2011 @ 6.30pm at Mersea Road.
NB need to avoid the 3rd and 4th Thursdays of the month if possible to ensure everyone
ca attend.