Teaching Psychomotor Skills The COACH Model Deb DaRosa, PhD Department of Surgery Northwestern University School of Mediane C = Clear Performance Model Demonstrate the new skill before asking learners to do it Be sure your demonstration is performed according to approved standards Verbally explain each step in the process while you demonstrate it Demonstrate the skill in a role play or by using models before demonstrating with patients if possible Make sure all learners are positioned to see the demonstration In the demonstration, use materials, equipment and a setting similar to what is available to your learners During the demonstration, encourage learners to ask questions Ask learners questions such as “What should I do next?” or, “What would happen if…” to keep their interest and test their understanding O – Openness to Learning Help learners to relax by getting to know them informally before introducing new skills Make it easy for learners to acknowledge that they lack knowledge or skill Familiarize learners with the staff and setting where they are to practice Show sensitivity to learners’ natural feelings of fear and anxiety when learning new skills Do not belittle or make light of learners when they make a mistake Acknowledge that you are still learning and trying to improve your skills A = Assess Performance Ask learners to assess their own strengths and weaknesses in performing the skills Use a checklist or observation guide to give written feedback on learner performance Clearly state or show and end product clarifying expectations and outcomes before they practice When giving feedback, point out things learners are doing well and offer suggestions for improvement Provide specific feedback as soon as possible after learner is observed Make sure the learners do not practice the procedure using incorrect technique Encourage learners to take personal responsibility for problems – never blame the patient or others Communicating with Learners Encourage mutual, two-way communication with learners Initiate conversations and ask questions to help learners resolve their concerns Develop a full understanding of the problems before helping to solve them Request learners opinions before expressing yours Emphasize problem solving rather than blaming people Help learners find their own solutions Encourage learners to suggest better ways of doing things At least once during the teaching session, ask learners to evalute the training and suggest improvements Help and Follow Up At the end of training ask each learner to identify the skills he or she needs to practice further Make sure each learner has a plan for continuing to practice and apply the skills after learning Get feedback from learners and others about how well they are performing the skills Encourage learners to contact you or other skilled persons for additional supervised practice if needed Make sure the larners “supervisors” understand and support the procedures learners were taught Assist the learner in obtaining handbooks, books, and supplies needed to support the skills and procedures you teach.