Making a stable investment object. The importance of having good connections in the stock market. Peter B Hägglund Centre for Advanced Studies of Leadership Stockholm School of Economics Box 6501, S-113 83 Stockholm Sweden peter.hagglund@hhs.se office: +46-8-736 97 43 mobile: +46-70-860 28 88 For presentation at the New York Conference on Social Studies of Finance. Columbia University May 3-4 2002 Work in progress. Please do not quote without contacting the author. Abstract How come the investment objects created at the financial markets are stable? How is stability achieved in this construction? Twenty-three pulp and paper analysts and investors were interviewed on how they communicate with each other, describing how they discussed the listed company. The study suggests that the investment object is constructed through detailed connections to other objects, and both the choice of external object (of which there are numerous) and the properties of the connection are at the center of their discussions. Both investors and analysts have an interest in continuous reconstruction of this object, and this interest adds energy to the investment object and ensures its survival. The mechanisms of stability are thus described as two: First, a stabilizing technology in the form of valuation models and a dense net of connections. Second, an inflow of energy, which make possible recurrent discussions on the properties of the investment object. Paradoxically, stability is therefore achieved through continuous disintegration and reintegration rather than durability. 1 (13) Making a stable investment object. The importance of having good connections in the stock market. INTRODUCTION When analysts and investors discuss the listed companies, their object of discussion is the company as an investment opportunity – they are forming an investment object from what they know about the company’s operations. This investment object is then used as a base for calculations on profitability and stock value estimates. The construction process is therefore important and of particular interest is how it contributes to the stability of the investment object. Stability in an investment object should not be assumed, but must be explained. The most basic reason for this is that investment objects are constructed – they are an example of something that is ontologically subjective, that is, they would not exist if there was no stock markets, no enlistment rules, no rules of trade, no theories of investment etc (Hacking 1999:29f). Their stability rests on the manner in which they are constructed rather than on an existence independent from analysts, investors and other financial institutions. We should, therefore, search for external explanations (Hacking 1999) to the stability of the investment object rather than anticipate explanations based on, for example, how the content of the investment objects mirrors the actual operations in the analyzed company. A well-constructed investment object is itself an important constructor of its surroundings in the financial markets. This performative function of analysts work has been shown to exist in other parts of the financial markets. Mackenzie (2001) suggests that the theory for pricing options is performative and, through forming the work on the financial markets, validate itself. The option pricing theory and model has been in wide usage for several decades, and since they propose specific behavior for the actors it strengthens the normative financial theory. In the area of currency trading, research within the social studies of finance suggests that traders conceive the market as a complicated being outside themselves, even though they at the same time take part and form the market (Knorr Cetina & Brügger 2000). Both studies show that the creation of context does not imply an existence independent of that context. One inevitable question is if these investment objects indeed are stable. Research on the stock price volatility has demonstrated an increase in volatility during the last decades (Bulkely & Harris 1997; So 1997). And volatility in the prices is a prerequisite for speculation, which we know exist in the stock market. The markets are also structured in clusters of actors, who make up micro 2 (13) networks within the larger market in a way that further induces price volatility (Baker 1984). In this, however, we have to differentiate between the investment object, which is reached through thorough analysis, and the stock price, which is reached as sellers and buyers speculate in future price changes. In the study of option pricing theory mentioned above, Mackenzie shows that while the use of the theory does not ensure stability in the market (as is shown with an example of the Long-Term Capital Management hedge fund), it nevertheless validates and stabilizes the financial markets on a more basic level (Mackenzie 2001). Setting the fluctuations of stock prices aside, studies do indicate that analysts are reluctant to change their estimates and their opinions on the company (Chopra 1998). One might say that analysts’ reports are less prone to change than the company they are analyzing. In the market there exists a belief that many companies have lasted a long time as investment objects, and researchers compare company analysis between different decades (e.g. Brown 1997). An investment object is discussed as stable. For our purposes it is enough to conclude that investment objects could be seen as approximations that are valid in a limited context. In this regard, stability is a question about “if this object is here to stay” (Hacking 1999:33). This paper will explain stability as emerging from two sources in the process of construction, two different mechanisms with complementary functions on the stabilized object. The first holds that different technologies can explain the durability of the constructed object (Latour 1992). This technology could be something tangible, like a computer system or a miniaturized threedimensional replica of the company with very small tin-executives placed inside the carefully crafted windows. That creation would be stable, but it would probably not be a useful investment object. Technology could also be a non-tangible, like rules and regulations, organizational norms or step-by-step procedures that would make it difficult to change the investment object once it was created. The other approach to stability is to add energy to the object. This approach emphasizes that nothing is stable in itself, but that everything needs other actors to energize it with interested actions. Something that does not evoke such an interest passes away (Latour 1996). Both the Stability Technology Energy source and the rational for that energy becomes interesting – who adds energy, why do they do it and what does it cost the constructed object. So one mechanism intends to force events in a 3 (13) preferred direction to hold the stabilized object constant through time, while the other battles inertia with added energy. If stability is seen as a function of the construction process, the question is: What in the analyzing process promotes stability of the investment object? To explore this notion, we must study the practice of constructing an investment object where it is actually done – at the stock market – and see what resources the actors there have and how they call on them. Consequently, this approach will direct attention the formation of the investment object, rather than the calculations that is necessary to put a price on this object. This paper will focus on how the investment object is stabilized in the construction process, and will suggest answers to two related questions. What kind of stability is achieved in the investment objects, and how is this potential stability achieved? FIELD MATERIAL Method This study follows how the investment object is created in the discussions between investors and security analysts. The general idea behind the method was to focus on the instances when the ‘company’ surfaced in the discussions between these two main actors in the stock market. 1 Ideally, this would include observation of both investors and security analysts in action. Observing them in their personal work and thereby being present whenever they contacted each other, following that contact and analyzing it in its context, would be the best way of doing the study. Following them during several days of work would present us with a complete picture of their work, and how they act and interact in different situations. This, however, was unattainable. Access proved difficult, and narrowed down the different possibilities to interviews and participant observation on quasi-public events. The interviews consist of 23 discussions with professional investors and security analysts around how they interact with each other during the analysis. All interviews concerned the analysis of one company: The pulp and paper company SCA during 1998 and 1999. Delimiting the study to one company was one way to arouse the necessary interest among investors and analysts, whose own work often exclusively concerned this industry. All actors interviewed had some active relation to SCA as an investment object, either as an analyst of the pulp and paper industry or as an investor who had traded in the stock during the year preceding the interview. They were consequently all interested in the company and the discussions surrounding it, and they could 1 The investors and analysts did not, of course, call it an investment object but referred to it with the company name, “SCA”. 4 (13) also reflect on the opinions and work of other actors. Thus, by structuring the method according how the field was organized, basic access was attained. There was another advantage to discussing pulp and paper as well. It is a traditional industry with old companies and many competent actors in the stock market. Most analysts have a history within some major pulp and paper company, and their analysis thus profited from experience and well-placed contacts. This also made it possible for them to explain the generally accepted business models and value-chains to the outside researcher, which helped the understanding and made it possible to focus on the interaction between investors and analysts. The interviews collected stories and specific examples on how the analysts and investors communicated and interacted around SCA. All interviews aimed to map this interaction. The stories were rich in detail and revolved around specific events, like a specific capital market day, the discussions ahead of particular reports, or the preparations and presentations of individual reports. Results The study explored the cooperation and communication between security analysts and professional, institutional investors. During the last decade this communication has increased as investors gradually have moved their attention from brokers and traders to the security analysts. These analysts have also improved their coverage of their industries and developed a diverse set of analyst products to accommodate their growing customer base. Today, analysts are generally expected to spend around 50% of their time on interacting with professional investors – their customers. These actors follow closely the listed companies, discussing their present and potential actions, mapping their history as well as the potential future, and different analysts and investors on at least two continents do this simultaneously. And while there are variations in their analyses, the bulk of it is similar enough to enable the work to be compared, interchanged and even shared. The exchange between investors and analysts consists of several types; written analysis, e-mail discussions, phone conversations and face-to-face meetings. The subject of the interaction is always the same: The valuation of the company. This overarching theme can, however, be refined and described as at least three simultaneous processes that each have their own output: Details of the company operations, the details of profit forecasts and the details of stock recommendations. As indicated these processes are not separated; as a matter of fact none is possible without the other. Details on the operations of the investment object includes forecasts and stock price 5 (13) projections, recommendations builds on knowledge about both operations and estimated profits, and forecasts cannot be completed without details on what the company do. They are more of different aspects on the valuation process, aspects that shed light on different parts of what it takes to generate an analysis. Details on company operations Details on the forecasts Investment object Details on the recommendations Figure one: Three parallel processes of the investment object The actors’ demands on the information around the investment object were expressed in straightforward terms: New information must fit into the knowledge they already had of the company, and preferably it should add to it. This is a simple request, but it generates questions on how this knowledge was assembled and what type of supplement to the knowledge that was acceptable to the investors. In other words, in what type of knowledge system did they construct the investment object? What type of construction is the investment object? In the interviews, the analysts and investors mainly referred to specific examples of good or bad conversations. These examples suggested that they primarily discussed details, not general trends or general judgements on the company. The investment object was built on details. One reason for this might be that the analysis of a company is an ongoing activity, and that the knowledge about the company operations already is high on a general level. Only the details remain to be discussed. “To small investors … I usually just stick to the general terms of the company. … But the larger customers [investors], who have their own specialists, they want to hear more details, and they know the industry well enough so that the discussions always become well informed.” (security analyst) I would like to interpret this attention to details as the way these investment objects are constructed. The information about the company is broken down into its small components and rebuilt, in order to ensure a good and through understanding. An investment object consists of details connected to each other and connections between details. 6 (13) This interpretation is supported by the tools investors and analysts use in their discussions – the valuation models. None of the interviewees would say that they used only one model. Instead they suggested that they used several to estimate a value of the investment object. “ I calculate several different measures of profit. Return on investment Gross margin Dividends, even though that is not so important P/E, (stock price over earnings) EV/EBIT (Equity value over earnings before income and taxes) Price/net asset value And a discounted cach-flow model, which is our own firms variant.” (Analyst on which models are used in the valuation) Of these, however, only the last demands a thorough investigation of the company operations: The cash flow model. This model was introduced to a larger group of analysts in 1990, with the McKinsey consultants Copeland, Koller and Murrin’s book “Valuation” (Copeland et al 1990). The book is a 500 page step-by-step manual for company valuation, and it has had enormous impact on the way valuation is done in the stock market. As indicated in the quote, most firms have their own version of the model, adapted to different markets, customers and industries. The purpose of the model of the model is nevertheless the same: to connect different events within and outside the company with profit. Events connected with profit.2 An illustration from the book demonstrates the structure of these connections: The objective of a cash-flow analysis is to find the value-drivers (to the right in the diagram). Underlying these drivers are the company operations, or more precisely the elements of company operations that can be connected to profits. Most discussions regarded how specific details would or would not affect the cash flow of the investment object. This speculation in the future was labeled ‘scenario-building’ and apparently made up a large portion of the conversations and communication between investors and analysts. “[The investors] call and say: “Could you do some calculation on this scenario”, and then I send them that. And then they call and say “Come up, let’s discuss this”, and so you sit there and discuss with them. Most of them knows them company well and they discuss a lot of details back and forth. (Security analyst) 2 Or more precisely, the ratio Return on Investment, ROI. 7 (13) Rate of return on invested capital, r Value of growth opportunities Value of business Value of assets in place Amount of net new investment Period of competitive advantage, N Weighted average cost of capital, WACC Level of NOPLAT Investment rate K Net operation profit less adjusted taxes, NOPLAT Rate of return on invested capital, r Invested capital in place Figure two: Value drivers connecting operations with value This interpretation of the structure of the investment object suggests that it is composed of connections with other, smaller, objects. The investment object is broken down into components of the company operations, which are subsequently connected to the elements of profit and loss. For example, the investment object was explained through a reference to internal components, like its production system, the cost of it or some measure of cost/quality assessment. Or it was connected to external components like market growth, inflation expectation or Federal Reserve interest rates. The list of objects that potentially could be connected like this is of course endless, and investors and analysts basically described their work as finding objects that explained more of the company, and also to refine the connection between the company and its explanatory objects. All this was done within the normal routines of company valuation, and strengthens the initial conclusion that the production of the investment object includes attention to the company operations. 8 (13) No of employees Net margins Trade Outlook Europe No of Analyst newsidentity papers Competitor’s ExchangeP/E rates Taxes France Time to trim paperline Splitting up SCA? Structural case with spanish company? No of teams Structura case with finnish company? Earlier return on investment Cost of production Cost of machine replacement Growth of P&G Cost of staff Cost of paper Investor identity Consumption in Growth in Germany Indonesia Figure three: The investment object is constructed through its connections A final observation regards the intensity of this process. During the time of the fieldwork, a total of 26 security analysts followed the company in both Stockholm and London. The number of investors interested in the company is difficult to estimate, but there should be several potential investors who talk to these security analysts. While the investors often have a number of other industries to track, they were nevertheless focused on the pulp and paper industry, whenever the analysts could bring something interesting to their attention. “Well, when [I present an analysis] many things happen. We do intensive road shows. I will be out on meetings three days in Sweden, seven meetings per day, and then go to London, the Nordic countries and other European cities. After a little less than two weeks it is over. … This time they called back to discuss it. That is the best encouragement you can get, when they call and ask about something; then you know you made an impression. But at the meeting they also ask questions, sometimes. This time everything went very well, they bought into my message. (Security analyst on the reactions to an extended update) The analysts are always on alert for new information about the company, of course, but they are also working to find new angles on the information that was already known to everyone. Since they are paid according to how much they contribute to their customers, they have an incentive to keep sending analysis to the investors. 9 (13) “It is always good to meet with the customers, then you can be convinced that you’ll get paid. But you never know how much they’ll pay you; they just allocate their flow without saying anything. (Security analyst on how his firm receives compensation) “We evaluate them on analysis competence, service, volume/price. It is a mix of these three that determines how valuable they are to us.” (Investor on how they evaluates analysts) The result of this system, together with the fact that there often happens enough in the world of the company to develop new analysis and new information, is that analysts and investors always discuss the investment objects. There exists a continuous search for new versions of the investment object, and the quest for profit is the engine of this work. The construction process creates precise connections between the company and other objects, and is fueled by constant communication and search for new ideas. DISCUSSION The stability of the investment object is difficult to assert from the field material, which was not based on a longitudinal study. Nevertheless, the investors and the analysts treated the investment object as relatively stable, and felt they often had a stable object to analyze – they rather wished it to change more often so that they could perform more analysis of it. It is perceived as stable, and events within normal course of affairs could be handled by the stock market without changing the identity of the investment object. One reason for this stability is the high density of connections. Consider for a moment the traditional model of how these investment objects are created, through reflection of an external company. The company should be reflected in the analysis, and if the analysis is well made the resulting investment object is a mirror image of the company. This might lead us to believe that there exists one strong connection between the company and the investment object. If such a description sounds extreme, or unreasonable, consider the traditional valuation of a company based on accounting numbers. Profit over book value – that is an example of one single connection that still is widely used. Or take stock price over earnings (P/E), a number which still is regularly reported in all financial magazines and tables. In the stock market today, the investment object is stabilized through a myriad of connections to numerous external objects. Often these objects are themselves connected to each other, creating a system of circulating references (Latour 1998) that makes it relatively stable. If the chain of 10 (13) reference is broken, the stability is threatened and the investment object has to be reconnected. But there is a temporal stability achieved through the density of the connections. The short-term stability might be thus explained, but how does the analyzing process in the stock markets support stability over time? One answer to this question might be found in the continuous communication between actors in the stock market. As showed in the earlier section, this communication was stimulated by the need for analysts to remain visible to the investors. In order to gain the investors attention, analysts worked to fit new information and new interpretations to the investment object. This work represents a continuous inflow of energy to the investment object, which was never left alone. The investment objects is more than an attractive idea about perfect information, it is a necessary object for both analysts and investors ability to work. None of them could function without an investment object that appears as a stable alternative to invest in. Analyst must communicate this investment object to the investors, and investors must communicate their rationales to their superiors and investment boards (Hellman 2000). The reason for their concern with the investment object differ somewhat. For investors the existence of an investment object is a prime concern, since they must justify their investments in that particular kind of stock. All modern valuation theory start out from the notion that there exists unique investment opportunities, whose future could be calculated (Dewey 1939). Furthermore, institutional investors have for a long time been required to show that they do solid investments as compared to gamble on the stock exchange (Morgan 1962). In order to function as an investor, they have to have a stable investment object. For analysts, it is instead the maintenance of the investment object that is important. They receive their ranking (in papers as Wall Street Journal, Financial Time and Institutional Investor) based on how the investors find their advice, and this ranking is often decisive for their career. Apart from this public recognition their customers also, as mentioned earlier, evaluate them continuously. If analysts do not constantly add to the investment object, the investors will forget both analysts and their brokerage firms. So these two actors both have a strong interest in building and re-building the investment object, an interest that explains why the investment object would not wobble when objects in its surroundings change. Even these changes are, from this perspective, necessary to achieve stability, since they induce further interest and concern over the welfare of the investment object. This suggests a mechanism that can stabilize even the complicated constructions, even in a world 11 (13) with universal change. It is somewhat of a paradox, that stability could be explained by the fact that actors constantly tries to tear the object down, so that they can rebuild it themselves. FINAL REMARKS Above conclusions are preliminary, a rough draft of the findings of the study. However, they do suggest that much work in the stock market can be explained using the concept of stability, and the notion that constructed objects must be supported with some sort of technology and supplied with energy from somewhere. If the investment object is viewed in this way, as a product of specific references to different other objects but not in any way a mirror of that company, it enables the analysis to focus on the stock market and the traded stocks as objects in their own right. This might lead us to conclude that the stock market is not a simple extension of the producing companies, but rather a separate construction with objects that are unique and adapted to their needs. Which, incidentally, is just how many stock market actors understand their work. 12 (13) REFERENCES Brown, L. D. 1997. Analyst Forecasting Errors: Additional Evidence. Financial Analysts Journal, November/December: 81-88. Bulkley, G., & Harris, R. D. F. 1997. 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