OPERATION OF FEVER CHECK STATIONS DURING AN INFLUENZA PANDEMIC (DESIGNED BASED ON THE STATE OF CT DPH 4/18/2008 DRAFT FOR STATE AGENCIES) Highlighted areas must be customized and the entire plan must fit the organization Introduction This guidance document provided information for (insert organization name) decisionmakers, as well as individual workers, regarding the appropriate use of work practice and engineering controls, administrative controls, and personal protective equipment (PPE), and was based on the Occupational Safety and Health Administration (OSHA) model of dividing the facility and work operations into “risk zones”. This policy/procedure includes the operation of fever check stations. Fever check stations are only one example of the many controls that should be used to protect patients/residents, family/responsible party and employees during an influenza pandemic. First and foremost, all staff should be aware that sick employees are encouraged to stay home. In conjunction with this message, XYZ organization will also communicate leave policies (including any emergency provisions that have been implemented during an influenza pandemic), policies for getting paid, and transportation issues. Equally as important and where applicable, policies will be in place that encourage appropriate “well employees” to work from home in the event of an influenza pandemic, and clearly communicate to these employees what options may be available to them for working from home. Each of these preventive measures will be much more effective than screening at fever check stations in keeping sick employees and patient/resident family/responsible parties from entering the facility. Purpose The purpose of operating fever check stations during an influenza pandemic is to screen employees, new patients and family/visitors/responsible parties for signs and symptoms associated with influenza, and more specifically to exclude entry to our facility from those exhibiting influenza signs or symptoms. Fever check stations can and should also be an important source of information for employees, and should be used in conjunction with other communication mechanisms to provide ongoing and frequent health and policy information. A-1 Fever Check Station Operations The following guidelines should be used to operationalize fever check stations during an influenza pandemic. Access Employee, families/responsible party and patient/resident points of access to should be limited and each point of access should have at least one operating fever check station. o See attached floorplan designating fever check stations Employees should be asked to enter and exit through these designated points of access each day they report to work, except in the case of an emergency (i.e. fire alarm), where normal evacuation procedures should be used. All other entrance doors will be locked so that they cannot be accessed from the outside, however these doors should not be blocked, chained, or otherwise manipulated to prevent employees, families/responsible parties or patients/residents from utilizing them in the case of an emergency. (Insert Facility Name) will operate a sufficient number of fever check stations and points of access to provide an unhindered flow into the building (based on staff availability). Fever check stations may do more harm than good if large groups of employees are gathered at a point of access waiting to be screened at the fever check station. As a part of the Continuity of Operations Plan, review employee schedules to anticipate potential peaks and lulls in the number of employees who may be trying to access the building during any specific time period, and plan to gear up or down the number of fever check stations available to coincide with these dynamics. In addition, leadership may wish to temporarily alter employee schedules to facilitate a more orderly flow of employees accessing the fever check stations. Staffing Each fever check station should be staffed by a licensed nurse or other healthcare professional capable of performing the required screening activities At least one fever check station should be kept in operation at all times to screen employees, families/responsible parties who may be accessing the building at a later time than normally scheduled and to provide a point of contact for anyone who may begin to feel ill during their work shift (i.e. an “on-call nurse”). A separate “hotline” phone number (insert number here or that you will provide notification of this number at the time of the influenza pandemic) for employees to act as a single point of contact for employees working off-site or for those concerned about returning to work who may have questions about influenza signs and A-2 symptoms. Allowing employees to “call-in” with their symptoms and ask questions about their access status will help to reduce the in-person burden at fever check stations. This hotline may be operated in conjunction with the fever check stations if adequate staffing is available at those stations or a collective attempt amongst the Associations, Corporate and/or other nursing homes / home health agencies / dialysis centers to share resources. Each point of access should be staffed by an Emergency Medical Technician (EMT), Paramedic, or other healthcare professional equipped to provide clinical care in the event of a medical emergency. Each point of access should be staffed by a security officer to maintain crowd control and direct employees to a fever check station Each point of access should be staffed by at least one support person capable of performing other necessary duties, such as making copies, retrieving additional supplies, etc. Because of the number of face-to-face contacts they will be exposed to daily, individuals staffing fever check stations should be provided with N95 respirators to be worn when interacting with employees at the fever check stations. These respirators should be appropriately fit tested, in accordance with OSHA regulations (see http://www.osha.gov/SLTC/etools/respiratory/oshafiles/fittesting1.html for additional information on OSHA fit testing requirements). This respiratory protection should be provided regardless of whether or not an agency determines that their facility or work practices constitute a risk category where providing PPE to employees is appropriate. Screening The “Fever Check Station Screening Form” at the end of this document has been modified off of the Department of Public Health Sample Fever Check Station Screening Form. The screening form will capture information regarding: The name of the employee, family/responsible party or patient/resident reporting to the fever check station. The date and time the evaluation occurred and the signature of the evaluator. Any clinical signs or symptoms reported by the employee, family/responsible party or patient/resident within the last 24 hours. The employee, family/responsible party or patient/resident body temperature at the time of the screening. Whether or not the employee, family/responsible party or patient/resident was granted access to the building. A-3 Any personal protective equipment (PPE) provided to the employee, family/responsible party or patient/resident (if appropriate). Any informational or other materials provided to the employee, family/responsible party or patient/resident. For example, employees who are excluded from on-site work should be given information about why they were excluded, clinical information about influenza pandemic, and other information developed for employees during this emergency period (i.e. leave policies, policies for payroll, contact numbers, etc.). Employees, family/responsible party or patients/residents who are allowed entry into the facility should be given clinical information about influenza pandemic and procedures for reporting the development of any signs or symptoms to the Influenza Pandemic Coordinator, appropriate hygiene/etiquette practices, and the employees should be provided with policies for social distancing, holding face-to-face meetings, patient/resident care interactions, sharing of equipment, and interacting with the families/responsible parties. Admittance and Return to Work Criteria The decision whether to allow or deny access of any employee or family/responsible party to the facility should be made by the nurse or other health professional performing the clinical evaluation. These decisions should be based solely on the clinical information collected at the fever check station and not on any employees perceived need to be working on-site or family/responsible parties need to support the patient/resident. Based on current knowledge (2008) of the clinical signs and symptoms of influenza, the Connecticut DPH recommends the following criteria for exclusion of employees and families/responsible parties from the facility: Oral temperature 101.0°F or Oral temperature > 99.0°F but < 101.0°F and any one of the following symptoms (or close contact with someone with any of the following symptoms) in the last 24 hours: chills persistent cough headache muscle aches/stiffness fatigue (tiredness) sore throat hoarseness stuffy/runny nose difficult/painful breathing A-4 vomiting diarrhea abdominal pain confusion Decisions about patients/residents that meet the above criteria will move the facility to implement appropriate isolation precautions as defined in the infection control plan. Once an employee or family/responsible party has been denied access to the facility on the basis of the signs and symptoms listed above, the Connecticut DPH recommends that the employee not be allowed to return to the facility until: At least 5 days after the start of their symptoms; AND, At least 2 days after all symptoms (including fever > 99.0°F) have resolved. Again, these recommendations are based on current knowledge of the clinical signs and symptoms of influenza at the time this document was written. As such, the recommended criteria for exclusion during an influenza pandemic may change however as new information about the clinical manifestations of any particular influenza pandemic strain becomes available. Questions The information contained in this document is intended to be used as one tool in the overall planning for protecting employees, family/responsible parties or patients/residents in the event of an influenza pandemic. Several other documents and data sources have been referenced in this guidance document and elsewhere, and should be utilized as well within the scope of planning for a pandemic. For more information about the general recommendations put forth in this guidance or for specific answers to questions raised by the recommendations, please contact the Connecticut DPH at (860) 509-8000. A-5 FEVER CHECK STATION SCREENING FORM Access Location: ___ Insert Location 1 Here Date: _____________ ___ Insert Location 2 Here (if applicable) Information Employee Name: _________________________________________________________ Family/Responsible Party Name: ____________________________________________ Visiting: ____________________________________________________ Patient/Resident Name: ____________________________________________________ Clinical Evaluation Evaluation Time: ___________ a.m. p.m. Temperature: __________ F Is temperature 101F? _____ YES (He/She is excluded) Is the temperature ≤ 99F? _____ YES (He/She is accepted – Skip to Disposition) Is the temperature > 99.0°F but < 101.0°F _____ YES (continue with questions below to verify acceptance or exclusion) For patients/residents, please utilize the following criteria for isolation (insert criteria or reference appropriate policy/procedure) Questions Indicate which of the following the individual has experienced in the past 24 hours: ___ Persistent Cough ___ Headache ___ Fatigue (Tiredness) ___ Muscle Aches/Stiffness ___ Chills ___ Sore Throat ___ Hoarseness ___ Stuffy/Runny Nose ___ Vomiting ___ Difficult/Painful Breathing A-6 ___ Diarrhea ___ Abdominal Pain ___ Confusion ___ NO SYMPTOMS Has the individual had close contact with someone with any of these symptoms in the past 24 hours? ____ Yes ____ No Did the individual report any of the above symptoms or close contact with someone with any of the above symptoms in the last 24 hours (with temperature > 99F and <101F)? ____ YES (He/She is excluded) ____ NO (He/She is admitted) Disposition Access Granted Note: Please provide facility access materials packet, if not already received Access Denied Note: Please provide exclusion informational packet Signature Statement The information on this form is complete and accurate to the best of our knowledge. The employee/family/responsibly party understands that he/she is being admitted to, or excluded from, the facility today based on their clinical signs and symptoms. If the employee/family/responsibly has been denied access today, he/she understands that they are not to report back to the facility for at least five days after the start of his/her symptoms AND at least two days after all his/her symptoms have resolved. If the employee/family/responsibly has been allowed access to the facility today, he/she understands that he/she is to report each day to the fever check station upon arrival at the facility for clearance for that day. In addition, he/she understands that if his/her clinical status changes during the workday (fever increases or symptoms develop), he/she is to report back to the fever station or contact the Influenza Pandemic Coordinator for an updated clinical evaluation. Employee: _________________________________ Date: _____/_____/_______ Evaluator: _________________________________ Date: _____/_____/_______ A-7