Marty Hale-Evans 857 NE 151st Street, Shoreline, Washington 98155 (253) 693-8343 marty@martynet.org Summary Experienced information professional offers diverse skills in editing, writing, and social media. Several years of experience with technical educational courseware, software documentation, user support, and other instructional material presented in a broad variety of content formats. Skill Highlights Have edited and/or written wide variety of documentation and other technical materials, including instructional coursework, Web content, marketing materials, book-length manuscripts, user guides and user support documentation, technical procedural documents, SDK material, UI and pane help, and white papers. Wellgrounded in spelling, grammar and style issues; can create and follow specialized style guides. Specifically knowledgeable about standard style conventions as described in The Chicago Manual of Style, and about Microsoft document conventions as set forth in the Microsoft Manual for Technical Publications (MSTP). Can read and write intermediate HTML, basic XML. Can type 90 wpm. Have co-written/edited two published books. Have managed online communities, active user of social media backed by deep experience. Competent user of: Microsoft Word (advanced level), Excel (advanced level), and other MS Office applications; Visual Studio, SharePoint and related version control software; Camtasia, PageMaker; Photoshop; and more. Recent Experience Healing Mountain Press Senior Operations Manager December 2013 to present Manage daily operations for small publishing company. Create and manage knowledge structures and processes. edit book manuscripts and redesign editorial/publishing workflows, help develop online learning programs and materials. Hire and coordinate freelancers. Content Master Technical Content Editor March 2006 to present Content-edit multiple series of courseware for training on technical topics related to Microsoft products. Rewrite courseware, edit other material as requested (marketing content, white papers, reports, etc.). Ombrella Technical Editor August 2010 to August 2011 Edited materials related to Microsoft Services consulting, for technical content, legal standards, grammar, and adherence to company style standards. Included internal and external documentation, marketing materials, and instructional content; also performed quality assurance tracking and occasional writing projects. Wiley Publishing / Freelance Author / Development Editor September 2010 to August 2011 Co-authored a book entitled Mindhacker: 60 Tips, Tricks, and Games to Take Your Mind to the Next Level, released in September 2011. Book has sold approximately 30,000 copies. Wrote and co-wrote several chapters of original content for inclusion. Consulted as development and content editor for all material in book. Helped to recruit and manage team of contributors and technical reviewers. Comsys Technical Editor January 2010 to July 2010 Content-edited materials related to Microsoft Services consulting, including internal and external documentation, white papers, marketing materials, instructional content, etc.; also quality assurance tracking and occasional writing projects. O'Reilly Media / Freelance Developmental Editor / Author April 2005 to January 2006 Edited and wrote for Mind Performance Hacks: Tips & Tools for Overclocking Your Brain, released in 2006 by O’Reilly Media. Book has sold approximately 100,000 copies worldwide, in six languages. Consulted as development and content editor for all material in book. Helped to recruit and manage team of contributors and technical reviewers. Wrote and co-wrote several chapters of original content for inclusion. Self-employed Freelance Editor / Writer August 1995 to present Edit, write, and/or design promotional and educational materials, such as flyers, brochures, signage, service handbooks, and book-length manuscripts. Create and maintain simple websites, including designing site appearance and structure, coding HTML, producing digital photography, writing copy, etc. Medical transcription editing. Clients have included University of Chicago Press; Healing Mountain Press; WASSER Studios; Just In Time Transcription Services; The Museum of Flight (Seattle); Lexmark International. Allyis (under contract to Microsoft) Technical Writer / Editor, Windows Live OneCare Group February 2006 to April 2006 Worked with Windows Live OneCare team at Microsoft leading up to product launch. Wrote automated marketing demo script; wrote and edited customer-facing content for websites and direct e-mail. Volt (under contract to The Boeing Company) Technical Writer, SSDBS/787 PAL Group December 2004 to February 2005 Wrote, edited, and adapted existing content for new web-based delivery system. Content consisted of FAAcompliant technical information about processes and procedures related to building a new airplane model, the 787. Worked with other writers and subject matter experts to check content; rewrote content when necessary. Helped write procedures for document conversion and trained other writers to use new software tool. Tested software interface and worked with programmers to improve it. Volt (under contract to Microsoft) Technical Editor, Windows Media Group August 2002 to November 2002 Edited user help, SDK, and other materials for projects connected with Windows Media. Ensured that all materials conformed to appropriate style guidelines, including individual product and group styles and MSTP, as well as commonly accepted standards of writing style. Technical Editor, MSX UA Group February 2002 to August 2002 Edited user assistance materials for MSN 8 and Longhorn projects. Worked on technical documentation for OEM installation, MSN pane help, MSN UI text, and more. Ensured that all materials conformed to appropriate style guidelines, including individual product and group styles and MSTP, as well as commonly accepted standards of writing style. Modis (under contract to Microsoft) Technical Editor, Content Development & Delivery Group November 2000 to June 2001 Edited courseware materials for Microsoft Official Curriculum. Projects involved digital dashboard technology (SQL Server, SharePoint Portal Server and Exchange), Small Business Server 2000, and Windows XP installation. Ensured that courseware conformed to specific style guidelines, including T & C style and MSTP, as well as commonly accepted standards of structure, grammar and writing style. Advised course designers on editorial issues during course development. Kept education current on technological and instructional design topics. S&T OnSite / Aquent (under contract to Microsoft) Technical Editor, Macintosh Office Team (Word for Mac) June 1999 to July 1999 Technical Editor, PBS Web Team March 1999 to May 1999 Helped create and maintain Web pages related to Windows NT and Windows 2000. Edited new and existing content, such as white papers, usage studies, Web documents, software documentation and marketing materials. Content/Development Editor, Virtual Worlds group July 1998 to March 1999 Participated in planning, building, and editing the documentation set for a new product from the ground up, including User’s Guide, Programmer’s Guide, SDK, product interface guide, product tutorial, and contextual help. Edited all text connected with user and developer education, as the project’s only editor. Gave feedback on design and usability questions, on both help system and product. Produced the team’s first complete editorial style sheet and converted it to HTML help. Technical Editor, Enterprise Technical Services group September 1997 to March 1998 Edited articles to conform to general business standards and Microsoft’s company standards, for Microsoft Knowledge Base, Premier Support Reviews, and other BackOffice support materials. Delphi Internet Services Community Moderator, Online Editorial Assistant, Online Support Specialist September 1993 to August 1996 Assisted Senior News and Lifestyles Editor in maintaining online SIGs; moderated several forums relating to hobbies and current events; advised on development of online policy; designed menus and wrote UI text. Planned, wrote, and presented online "lectures" about the system for national audience. Provided customer support via e-mail, answering a wide variety of questions. WGBH Educational Foundation (under contract to PRODIGY Services Company) Community Manager, Videotext Editor, Production Coordinator January 1991 to September 1993 Maintained public presence online as community manager; built members' trust and goodwill, offered user support, and acted as company liaison. Coordinated team of ten production assistants; designed new procedures to improve consistency and effectiveness. Teleconferenced frequently with PRODIGY upper management to discuss editorial policy and servicewide issues. Managed community through companywide switch from flat rate to time-metered billing structure; communicated company policy, fielded questions and feedback from subscribers, and maintained exceptional member retention rate for my section of the service. Moderated discussion in Homelife BB on PRODIGY; reshaped editorial standards; designed new forums. Corresponded daily with service members, rewrote standard response library. Education University of Washington Information School (Seattle, WA) Master of Library and Information Science. University of Kentucky (Lexington, KY) Bachelor of Arts in telecommunications/broadcasting