SpRs, StRs, FY2 and Staff Grade Doctors
The George Pickering Education Centre is running
the following courses:
Teaching, Presentation and Facilitation Skills
5 October 2012
Interview Skills
19 October 2012
Advanced Communication Skills
26 October 2012
Leadership, Managing People and Building Teams
2 November 2012
From Foundation to Specialty
6 & 7 December 2012
5 CPD Points Awarded for Each Course
Teaching, Presentation and Facilitation skills
This workshop is designed to build on existing teaching and learning skills. It also offers a
number of practical exercises that will help doctors learn more effectively within a range of
different situations.
The aims of the seminar are to:
 Understand the necessary skills and techniques to improve learning
 Establish a positive learning environment
 Provide challenge, interest, engagement and stimulation in their own training of others
The Programme
9.30
Registration
10.00
Introductions and objectives
Delegates reflect on their own learning experiences as trainees
Expectations of Deaneries and Royal Colleges
The role of the educational supervisor in the medical setting
The training cycle
Working styles
11.15
Coffee Break
11.30
How do we learn?
Kolb - different learning styles
Active Learning
Zero tolerance to bullying
General principles of educational philosophy
12.00
Preparing a training sessions
Use of visual aids
Leading group work exercises
Use of handouts
Communication skills and keeping the interest of the group
Apply learning to:
Lectures, small group teaching, ward round teaching, one to one teaching
13.00
Lunch (provided)
13.45
Delegates deliver short presentations
15.15
Coffee Break
15.30
Analysis and review of the day’s learning
Action plan for training sessions in the work place
16.30
Evaluation and Close
Interview Skills
This is a half-day practical workshop which covers the key aspects of the job application
process. It aims to provide trainee doctors with a thorough insight into how they should
complete an application form that really stands out from the rest, construct a robust CV,
present an outstanding portfolio of supporting documentation, and prepare for an
interview. Delegates will have the opportunity to practice interview techniques and will
receive constructive feedback on their performance from their peers and an experienced
trainer.
The aims of this workshop are to:

Be provided with a structured framework to help you get the job you want in the
NHS

Gain an insight into how recruitment and selection operates for doctors

Understand how to market yourself in a highly competitive environment

Appreciate how to construct a good CV and application form

Practice interview techniques with feedback and support
Programme
9.30
Registration
10:00
Introductions and objectives
10.15
Overview of the recruitment and selection process for specialty training posts
USPs
The Interview
The person specification and its use in selection
Communication skills
NHS knowledge
Handling nerves
Interview Advice
Interview techniques; presentation skills; guidelines for dress
11:15
Coffee break
11:30
Interview practice
Video playback on two interviews
12.45
Evaluation and close
Advanced Communication Skills
This workshop is designed to build on the knowledge and skills gained through the more basic
communication skills programme. It contains more advanced practical exercises to help you
communicate more effectively with colleagues and patients, particularly in difficult situations.
The aims of this workshop are to:

Consider the key elements of good communication

Review the barriers to effective communication and to consider practical solutions

Assess individual communication style through self-audit and to consider strengths and
weaknesses

Consider good and not so-good-practice through the analysis of scenarios

Analyse appropriate communication skills for challenging situations

Develop communication skills at work
Programme for the Day
9.30
Registration
10.00
Introduction and objectives
10.15
A model of communication
10.45
Elements and skills of communication
11.00
The role of PALS
11.15
Coffee Break
11.30
Your working style – implications for communication in the workplace
12.00
Assertiveness and team communication – key principles
12.45
Lunch (provided)
13.30
Scenarios related to key elements of communication with patients, relatives and
carers. Analysis and group discussion.
14.30
Your own communication style and implications for communication
15.00
Practical communication skills exercise.
Preparation and demonstration.
Video play back
15.15
Coffee Break
15.30
Video play back continued
16.00
Challenging situations
16.30
Evaluation and close
Leadership, Managing People and Building Teams
Using a combination of questionnaires, group discussion and exercises, this one-day
workshop will help delegates to understand their own working and leadership styles as well
as team dynamics.
The aims of this workshop are to:

Understand what makes a successful leader

Analyse their own leadership styles

Understand and apply the Clinical Leadership Competency Framework

Develop leadership skills and we aware of other leadership styles

Understand the importance of teamwork

Understand what makes a successful team

Discuss techniques for dealing with difficult team members
The Programme
9.30
Registration
10:00
Characteristics of a successful leader
What is more appropriate for the doctor, strategic management or clinical
leadership?
11:00
Coffee break
11:15
Video
11:20
Different styles of leadership
Situational Leadership
12:00
Leadership roles and responsibilities
12:30
Lunch (provided)
13:30
Defining and understanding the characteristics of a successful team
Working styles
Factors affecting the success of a team
14.30
Understanding team growth
Team dynamics
15:00
Coffee break
15:15
Team exercise
16:00
Dealing with challenging team members and challenging situations as a
leader
16:30
Summary and close
From Foundation to Specialty
Day 1 – Clinical Governance and Facilitation Skills
The first day of this two-day workshop focuses mostly on individual knowledge and skills,
such as clinical governance (and its importance in achieving the best possible clinical
outcome for patients), time management, and how to facilitate learning for yourself and
others.
Programme for the Day

Introduction and Objectives

Considering the core values of the NHS and how clinical governance reflects these values

Understand the national framework for defining, delivering and monitoring clinical
governance

Appreciate the importance of patient safety and clinical risk management issues in
achieving the best clinical outcomes in all care settings

Link clinical governance and principles of accountability to continuing improvement in
healthcare delivery

Gain and understanding of time management

Understand the necessary skills and techniques to improve learning

Establish a positive learning environment

Provide challenge, interest, engagement and stimulation in their own training

Evaluation and close
Day 2 – Leadership, Managing People and Building Teams
The second day of this workshop looks at how you, as an individual, work with others, and
includes sessions on leadership skills and dealing with difficult situations.
Programme for the Day

Welcome and define objectives for the day

Understand the importance of teamwork

Understand what makes a successful team

Understand what makes a successful leader

Gain techniques for dealing with challenging staff or situations

Develop leadership skills and team development

Evaluation and close
Each day of this two-day workshop runs from 10.00 am to approximately 4.30 pm.
(Registration at 9.30 am) Lunch is provided on both days.
PLEASE NOTE: If you have already taken the Leadership, Managing People and Building
Teams or Teaching, Presentation and Facilitation Skills course, it would be unnecessary
to take this course as most of the content is repeated.
Application Form
1
I wish to attend the following courses (please tick):
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Teaching, Presentation and Facilitation Skills – 5 October 2012
Interview Skills – 19 October 2012
Advanced Communication Skills – 26 October 2012
Leadership, Managing People and Building Teams – 2 November 2012
From Foundation to Specialty – 6 & 7 December 2012
2
Name (please print) ………………………………………………………………………….
3
GMC Number …………………………………………………………………………………
4
Specialty …………………………… Grade …………………………………………
5
Home Address (we do not accept a department’s address as being a suitable address for
contact)
……………………………………………………………………………………………………
……………………………………………………………………………………………………
6
Email address …………………………………………………………………….…………....
7
Contact phone number ……………………………………………………………………….
8
At which hospital are you currently based? …………………………………………………
9
At which hospital will you based at the time of the course(s)? (Please list all that apply)
……………………………………………………………………………………………………..
10
Where did you hear about the course? ............................................................................
11
Please list any dietary requirements………………………………………………………….
12
Cost of courses and payment
Please read this section carefully as you cannot be booked onto a course until
payment is received.
1)
SpRs, StRs, F2s at the OUH and Oxford Health (Oxford and Banbury locality
only e.g. Warneford Hospital, Littlemore Hospital, the Elms Centre, the Fulbrook
Centre, the Fiennes Centre) at the time of the course.
Each course is £30
2)
Staff Grade doctors at the OUH at the time of the course.
Each course is £30
3)
All other doctors
Each course is £200
Please complete the following:

Option 1: I would like £ ……….. deducted from my study leave budget where funds are
available and I have attached a completed study leave application. (OUH, Horton
General Hospital, Oxford Health (Oxford and Banbury locality), GPs on the Oxford and
Banbury rotations)
PLEASE SUBMIT A STUDY LEAVE FORM WITH YOUR APPLICATION
http://www.ouh.nhs.uk/education-centres/study-leave/default.aspx Your application
cannot be processed until the complete application (including study leave form) is
received.

Option 2: I enclose a cheque for £……….. made payable to “OUH NHS Trust”.

Option 3: I would like you to debit £…………. from my Credit/ Switch Card (we cannot
accept American Express Cards).
Card Number:
Expiry Date:
Issue number (Switch Cards):
Signed:
Name as printed on the card:
Security number:
NB the signature and name must be the same as that on the card.
Terms and Conditions of Booking
I declare that I will give 4 weeks written notice if unable to attend; otherwise there will be a 75%
administrative fee.
I understand that if I fall into Groups 1 or 2, no refund will be given and I will be charged an additional
£120 (ie £30+£120 = the 75% administrative fee) unless my place can be allocated to someone else.
I understand that if I fall into Group 3 a 75% administrative fee will be taken from my payment if I do
not cancel outside of the 4 week period. I understand that I will be fully reimbursed if my place can be
allocated to someone else.
Signed…………………………………………………
Date……………………………
Please ensure you have completed the form in full. We will not be able to
confirm whether you have been booked onto the course/s until we have a
complete form and payment has been taken. You will be notified when you have
been registered.
Please return this form to:
Jessica Wilson, Education Centre Administrator - George Pickering Education Centre,
Level 3, Headley Way, Headington, Oxford, OX3 9DU or jessica.wilson@ouh.nhs.uk
or fax to 01865 220651