2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
TABLE OF CONTENTS
Chapter One:
INTRODUCTION & ADMINISTRATION .......................................... 1-1
I. INTRODUCTION ............................................................................................................... 1-1
II. ADMINISTRATION .......................................................................................................... 1-1
Chapter Two:
HAZARD ANALYSIS ............................................................................. 2-1
I. PURPOSE ...................................................................................................................... 2-1
II. SCOPE .......................................................................................................................... 2-1
III. AGENCIES ................................................................................................................. 2-1
IV. DEBRIS FLOWS ........................................................................................................ 2-1
A. HAZARD IDENTIFICATION .......................................................................................................2-2
B. RISK ASSESSMENT ......................................................................................................................2-2
C. VULNERABILITY..........................................................................................................................2-3
D. IMPACTS ........................................................................................................................................2-3
E. EMERGENCY MANAGEMENT CONSIDERATIONS ...............................................................2-5
V. FLOOD EMERGENCIES ........................................................................................... 2-7
A. HAZARD IDENTIFICATION .......................................................................................................2-7
B. RISK ASSESSMENT ......................................................................................................................2-8
C. VULNERABILITY..........................................................................................................................2-8
D. IMPACTS ......................................................................................................................................2-11
E. EMERGENCY MANAGEMENT CONSIDERATIONS .............................................................2-12
VI. AGENCY CONTACTS ............................................................................................ 2-12
Chapter Three:
PROLONGED EVENT EOC STAFFING ............................................ 3-1
I. PURPOSE ...................................................................................................................... 3-1
II. SCOPE .......................................................................................................................... 3-1
III. AGENCIES ................................................................................................................. 3-2
IV. CONCEPT OF OPERATIONS ................................................................................. 3-2
A. CONSERVATION OF ASSIGNED EOC STAFF .....................................................................................3-2
B. UTILIZATION OF LOCAL PERSONNEL RESOURCES ...........................................................................3-3
C. EMMA (EMERGENCY MANAGER'S MUTUAL AID) ...........................................................................3-3
V. AGENCY CONTACTS ............................................................................................... 3-4
Chapter Four:
AGENCY COMMUNICATIONS .......................................................... 4-1
I. PURPOSE ...................................................................................................................... 4-1
II. SCOPE .......................................................................................................................... 4-5
III. AGENCIES ................................................................................................................. 4-5
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
IV. MAJOR EMERGENCY SERVICES COMMUNICATIONS SYSTEMS ............ 4-5
A. MONTEREY COUNTY 9-1-1 INTEGRATED DISPATCH AND COMMUNICATIONS PROTOCOLS.............. 4-5
B. MONTEREY COUNTY RADIO COMMUNICATIONS AND TECHNICAL SUPPORT ................................. 4-11
C. CHP COMMUNICATIONS ................................................................................................................ 4-13
D. CAL FIRE – DETAILED COMMUNICATIONS AND PLAN ................................................................ 4-13
E. CALTRANS COMMUNICATIONS CAPABILITY ................................................................................... 4-15
F. AMERICAN RED CROSS COMMUNICATIONS ................................................................................... 4-17
G. AMATEUR RADIO COMMUNICATIONS CAPABILITY ......................................................................... 4-19
H. WIRELESS (CELLULAR) COMMUNICATIONS SYSTEMS ................................................................... 4-20
I. MOBILE COMMUNICATIONS SUPPORT UNITS ................................................................................. 4-20
V. AGENCY CONTACTS ............................................................................................. 4-20
Chapter Five:
EVACUATION AND ROAD CLOSURES ........................................... 5-1
I. PURPOSE ...................................................................................................................... 5-1
II. SCOPE .......................................................................................................................... 5-1
III. CONCEPT OF OPERATIONS ................................................................................. 5-1
A. AUTHORITY ...................................................................................................................................... 5-1
B. DECISION TO EVACUATE AND EVACUATION PLAN............................................................................ 5-1
C. LEVELS OF EVACUATION NOTICES .................................................................................................. 5-2
D. NATURE OF EVACUATION ORDER .................................................................................................... 5-2
IV. ROAD CLOSURES .................................................................................................... 5-3
V. AGENCIES ................................................................................................................... 5-4
VI. AGENCY ROLES AND RESPONSIBILITIES ...................................................... 5-5
A. MONTEREY COUNTY SHERIFF’S OFFICE ......................................................................................... 5-5
B. CALIFORNIA HIGHWAY PATROL ...................................................................................................... 5-5
C. CALIFORNIA DEPARTMENT OF TRANSPORTATION (CALTRANS) ...................................................... 5-6
D. MONTEREY COUNTY DEPARTMENT OF PUBLIC WORKS .................................................................. 5-6
E. UNITED STATES FOREST SERVICE ................................................................................................... 5-6
F. CALIFORNIA STATE PARKS .............................................................................................................. 5-6
G. SPCA ............................................................................................................................................... 5-6
H. AMERICAN RED CROSS .................................................................................................................... 5-6
I. MONTEREY COUNTY DEPT. OF SOCIAL & EMPLOYMENT SRVCS (DSES) ......................................... 5-6
J. MONTEREY COUNTY HEALTH DEPARTMENT ................................................................................... 5-7
K. FIRE SERVICES ................................................................................................................................ 5-7
L. COMMUNITIES AND COMMUNITY ORGANIZATIONS .......................................................................... 5-7
M. MONTEREY-SALINAS TRANSIT ........................................................................................................ 5-7
N. SCHOOLS.......................................................................................................................................... 5-7
VII. AGENCY CONTACTS ............................................................................................ 5-7
Chapter Six:
INTELLIGENCE ..................................................................................... 6-1
I. PURPOSE ...................................................................................................................... 6-1
II. AGENCIES................................................................................................................... 6-1
III. INTRODUCTION ...................................................................................................... 6-1
IV. FORECASTING ......................................................................................................... 6-2
A. WEATHER FORECASTING ................................................................................................................. 6-2
B. HYDROLOGIC FORECASTING............................................................................................................ 6-3
V. MONITORING ............................................................................................................ 6-4
VI. GIS AND DATA SUPPORT ...................................................................................... 6-6
VII. DISSEMINATION OF WEATHER AND STREAMFLOW INFORMATION.. 6-6
VIII. AGENCY CONTACTS ........................................................................................... 6-7
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TABLE OF CONTENTS
Chapter Seven:
DECISION POINTS ................................................................................ 7-1
I. PURPOSE ...................................................................................................................... 7-1
II. SCOPE .......................................................................................................................... 7-1
III. AGENCIES ................................................................................................................. 7-1
IV. AGENCIES, PROCESSES, AND TRIGGERS FOR KEY DECISIONS .............. 7-1
A. PUBLIC ALERTING ............................................................................................................................7-1
B. EOC ACTIVATION ............................................................................................................................7-2
C. EMERGENCY DECLARATION .............................................................................................................7-3
D. RESOURCE STAGING ........................................................................................................................7-3
E. EVACUATION ....................................................................................................................................7-4
F. RE-ENTRY .........................................................................................................................................7-4
V. AGENCY CONTACTS ............................................................................................... 7-5
Chapter Eight:
VOLUNTEER COORDINATION ......................................................... 8-1
I. PURPOSE ...................................................................................................................... 8-1
II. SCOPE .......................................................................................................................... 8-1
III. AGENCIES ................................................................................................................. 8-1
IV. CONCEPT OF OPERATIONS ................................................................................. 8-1
A. IDENTIFICATION OF NEED ...............................................................................................................8-2
B. REQUESTING VOLUNTEERS ..............................................................................................................8-2
C. LIABILITY FOR VOLUNTEERS ...........................................................................................................8-2
D. USE OF VOLUNTEERS .......................................................................................................................8-3
V. SPECIFIC AGENCY RESPONSIBILITIES............................................................. 8-3
A. AMERICAN RED CROSS/CARMEL CHAPTER......................................................................................8-3
B. AMERICAN RED CROSS/MONTEREY-SAN BENITO CHAPTER ............ ERROR! BOOKMARK NOT DEFINED.
C. VOLUNTEER CENTER OF UNITED WAY MONTEREY COUNTY ...........................................................8-4
D. MONTEREY COUNTY DEPARTMENT OF SOCIAL AND EMPLOYMENT SERVICES ................................8-4
VI. AGENCY CONTACTS .............................................................................................. 8-5
Chapter Nine:
CARE AND SHELTER ........................................................................... 9-1
I. PURPOSE ...................................................................................................................... 9-1
II. SCOPE .......................................................................................................................... 9-2
III. AGENCIES ................................................................................................................. 9-3
IV. CONCEPT OF OPERATIONS ................................................................................. 9-3
A. EVACUATION CENTERS ....................................................................................................................9-3
B. SHELTER-IN-PLACE .........................................................................................................................9-4
C. INDIVIDUAL ASSISTANCE PROGRAMS (FOOD STAMPS, UNEMPLOYMENT SERVICE) ..........................9-4
V. AGENCY CONTACTS ............................................................................................... 9-5
Chapter Ten:
DAMAGE ASSESSMENT AND RE-ENTRY COORDINATION ... 10-1
I. PURPOSE .................................................................................................................... 10-1
II. AGENCIES................................................................................................................. 10-1
III. DAMAGE ASSESSMENT PROCEDURES .......................................................... 10-1
A. BEFORE AN EVENT ..................................................................................................................10-1
B. DURING AN EVENT...................................................................................................................10-2
IV. RE-ENTRY PROCEDURES ................................................................................... 10-5
A. NECESSITY TO CONTROL RE-ENTRY ..............................................................................................10-5
B. ESTABLISH MISSION OBJECTIVES .......................................................................................10-5
C. REPORTING AND PUBLIC ANNOUNCEMENT .....................................................................10-5
V. AGENCY CONTACTS ............................................................................................. 10-5
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2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
Chapter Eleven: TRAINING ............................................................................................. 11-1
I. PURPOSE .................................................................................................................... 11-1
II. AGENCIES................................................................................................................. 11-1
III. TRAINING SCOPE AND PROGRAMS ................................................................ 11-1
A. EMERGENCY MANAGEMENT AND RESPONSE AGENCY TRAINING .................................................. 11-1
B. COMMUNITY EMERGENCY RESPONSE TEAMS................................................................................ 11-2
C. COMMUNITY LEVEL TRAINING ...................................................................................................... 11-3
D. PREPAREDNESS EXERCISES AND DRILLS....................................................................................... 11-4
E. TRAINING CONTACTS .............................................................................................................. 11-4
F. TRAINING RESOURCES ........................................................................................................... 11-5
Chapter Twelve: PUBLIC ALERT, EDUCATION, AND INFORMATION ................ 12-1
I. OVERVIEW ................................................................................................................ 12-1
II. AWARENESS ............................................................................................................ 12-2
EDUCATION AND INFORMATION ......................................................................................................... 12-2
III. WARNING AND ALERTING SYSTEMS............................................................. 12-5
A. EAS ............................................................................................................................................... 12-5
B. EDIS.............................................................................................................................................. 12-6
C. WEATHER RADIO ........................................................................................................................... 12-6
D. TENS ............................................................................................................................................ 12-7
E. NEIGHBORHOOD & COMMUNITY ................................................................................................... 12-7
F. PIO OPERATIONS........................................................................................................................... 12-7
G. MEDIA ........................................................................................................................................... 12-7
H. SIGNAGE ........................................................................................................................................ 12-8
I. ON SITE SAFETY OFFICIALS ............................................................................................................ 12-8
IV. POTENTIAL PROBLEMS ..................................................................................... 12-8
A. WEAK LINKS .................................................................................................................................. 12-8
B. OVERLOADING ............................................................................................................................... 12-8
C. LOSS OF POWER ............................................................................................................................. 12-8
V. PUBLIC INFORMATION ACTION PLAN............................................................ 12-8
A. POLICIES..................................................................................................................................... 12-8
B. PROCEDURES ............................................................................................................................ 12-9
C. ACTION ........................................................................................................................................ 12-9
D. INCIDENT COMMANDER ........................................................................................................ 12-9
E. INCIDENT COMMANDER AND PUBLIC INFORMATION OFFICER ................................ 12-9
F. PUBLIC INFORMATION OFFICER ......................................................................................... 12-9
G. POST INCIDENT REVIEW ...................................................................................................... 12-10
Chapter Thirteen: RESOURCE STAGING ........................................................................ 13-1
I. RESOURCE STAGING ..................................................................................................... 13-1
II. SCOPE ........................................................................................................................ 13-1
III. AGENCIES ............................................................................................................... 13-1
IV. STAKEHOLDER AGENCY PLANS FOR RESOURCE STAGING ...................................... 13-1
A. CALTRANS ...................................................................................................................................... 13-1
B. CALIFORNIA STATE PARKS ............................................................................................................ 13-5
C. MONTEREY COUNTY PUBLIC WORKS DEPARTMENT ...................................................................... 13-6
D. CALIFORNIA HIGHWAY PATROL .................................................................................................... 13-7
E. MONTEREY COUNTY SHERIFFS OFFICE ........................................................................................ 13-7
F. STATE OF CALIFORNIA OFFICE OF EMERGENCY SERVICES .......................................................... 13-8
G. AMERICAN RED CROSS .................................................................................................................. 13-8
H. MONTEREY COUNTY SPCA ........................................................................................................... 13-8
I. MONTEREY COUNTY OFFICE OF EMERGENCY SERVICES (MECU) ................................................ 13-9
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TABLE OF CONTENTS
J. UNITED STATES POSTAL SERVICE ..................................................................................................13-9
V. SUPPORTING THE ISOLATED COMMUNITY.................................................. 13-9
A. MEDICAL ........................................................................................................................................13-9
B. FOOD ............................................................................................................................................13-10
C. POTABLE WATER ..........................................................................................................................13-11
D. FUEL ............................................................................................................................................13-11
E. GENERATORS................................................................................................................................13-11
F. HELICOPTER SUPPORT .................................................................................................................13-12
VI. AGENCY CONTACTS .......................................................................................... 13-12
Chapter Fourteen: COMMAND............................................................................................ 14-1
I. AGENCIES .................................................................................................................. 14-1
II. INCIDENT MANAGEMENT .................................................................................. 14-1
A. INCIDENT COMMAND SYSTEM (ICS) ...............................................................................................14-2
B. INCIDENT COMMANDER RESPONSIBILITIES ...................................................................................14-2
C. INCIDENT COMMAND POST IDENTIFICATION.................................................................................14-2
D. RESPONSIBILITIES OF PARTICIPATING AGENCIES .........................................................................14-3
E. INCIDENT COMMAND AND RESOURCE DEMOBILIZATION ..............................................................14-3
F. SINGLE POINT RESOURCE ORDERING ............................................................................................14-3
III. AGENCY CONTACTS............................................................................................ 14-4
Appendix A:
Appendix B:
Appendix C:
Appendix D:
Appendix E:
Appendix F:
Appendix G:
Appendix H:
Appendix I:
Appendix J:
Appendix M:
Appendix N:
Appendix O1:
Appendix O2:
Appendix O3:
Appendix O4:
Appendix P:
Appendix Q:
Appendix R:
Appendix S:
Appendix T:
Appendix U:
Appendix V:
Appendix W:
Appendix X:
Appendix Y:
Glossary and Acronyms
Winter Storm Planning Agency POCs
DISTRIBUTION OF STRAW BALES
LOGJAM REPORTING PROTOCOL
SAND STOCKPILES
SANDBAG DISTRIBUTION
Debris Flow Mitigation Projects
Emergency Management Mutual Aid
Monterey County ARES and RACES Band Plan
Disaster Service Worker Guidance
USFS-Monterey County Road Maintenance Agreement
Winter Storm Plan-Intelligence
Base map
Tassajara-Carmel Watershed
Big Sur
State Parks
Proposed NWS Monterey sub codes
Text of Advisory Letter
Flood Watch Dissemination Plan
Public-Works Maintenance Districts
Emergency Delcaration
GOES Emergency Supplies Locations-Inventory
Naval Facility-Pt. Sur
MECU Frequency List
ICS 207 - Multi-Branch
ICS 207 - Area Command
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2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
Chapter One:
INTRODUCTION & ADMINISTRATION
THE PURPOSE
I. INTRODUCTION
Threats of flood and debris flows are well known in Monterey County. Emergency response
plans addressed them prior to creation of this document, reflecting the experience of managing
numerous major events. In the aftermath of the Basin Complex Fire and Carmel Lagoon floods
of 2008, awareness of the vulnerability Monterey County property owners face from such risks
as well as the risk itself has grown considerably. Due to increased disaster potential, local, state,
and federal agencies with jurisdiction in threatened areas determined the need for advanced
planning.
This document is the continued result of a cooperative effort that began in 2008, when a planning
team, including representatives from affected communities, was assembled for the purpose of
writing a winter storm plan to address the potential devastating affects resulting from the Basin
Complex Fire over a five year period. Members of this team are included in Appendix B: Winter
Storm Planning Agency POCs.
The ultimate purpose of this plan is to reduce and, where possible eliminate, loss of life and
property, however our chance of success in this huge task depends to a great extent on nature and
the amount of rain delivered to high risk areas. Numerous studies have determined that no
amount of planning, training, and public education can guarantee that all effects on property can
be avoided.
Still, this plan, and the intended actions it describes, represents the planning team's best efforts at
combating the forces of nature. We hope that with advanced intelligence, quick actions, and prewarned communities, the worst can be avoided, or at least reduced to a minimum.
II. ADMINISTRATION
The hazard analysis that follows in Chapter 2 indicates a five-year period of heightened threat.
Continued vegetation growth within debris flow areas will attenuate this threat proportionally
each year. In consideration of this dynamic, the Winter Storm Plan will be reviewed annually
over the five year period (2009 – 2013) as necessary and appropriate. Plan renewal and
continued review will be determined by such factors as a significant revision of the hazard
analysis, occurrence of actual events, or projection of a heavy winter storm season (i.e., El Nino
condition) or new fires within the operational area.
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
The review process will be initiated by the Monterey County Office of Emergency Services.
Annually in October, each section with associated appendices will be forwarded to appropriate
stakeholders for review, comment, and update of operational data (names, phone numbers, and
addresses). For a list of stakeholder agencies and points of contact for each agency, see
Appendix B: Winter Storm Planning Agency POCs. Additional resources or changes in agency
response plans will also be reflected in this review and update. In November of each year, the
revised Plan will be completed by Monterey County OES and published to the Internet for
stakeholders to download.
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2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
Chapter Two:
HAZARD ANALYSIS
WHY THIS PLAN?
I. PURPOSE
The purpose of this chapter is to describe and analyze hazards created by heavy rains both with
and without consequent dam failure or debris flows within the various regions of Monterey
County. This information is used to form the basis of planning concepts and response activities
that follow this chapter and will be updated as the analysis on which it is based is changed.
II. SCOPE
Hazards are categorized in the following sections as: 1) Rain in quantities sufficient enough to
generate debris flows throughout the County but particularly in the aftermath of the Basin
Complex fire; 2) Flooding resulting from sudden or slow-rising waters, usually associated with
sustained rainfall but also possible due to heavy ocean winds that push water onshore in areas
such as the Carmel Lagoon and Salinas River, or, the catastrophic failure of a dam or other flood
control facility where water is impounded in a reservoir or flood control channel.
III. AGENCIES
Following are the primary agencies and organizations that developed this chapter of the plan.
 Monterey County Office of Emergency
Services
 Monterey County Water Resources Agency
 Monterey County Agriculture Department
 Monterey County Department of Public
Works
 Monterey County Health Department,
Environmental Health Division
 Monterey County Health, Office of the
Health Officer
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Monterey County Planning Department
California Emergency Management
Agency
California Department of Forestry and
Fire Protection
California Department of Transportation
United States Forest Service
USDA - Natural Resources Conservation
Service
United States Geological Survey
California American Water Company
IV. DEBRIS FLOWS
Steep terrain and loose soils create severe slope stability and erosion problems in many areas of
Monterey County. The threat of hazardous debris flows following periods of heavy rain can be
extreme after a watershed is damaged by wildfire, as resulted from the Basin Complex Fire in
2008.
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
A. HAZARD IDENTIFICATION
Landslides and Mudflows
Debris avalanches and debris flows (both popularly called “mud slides”) are landslides, saturated
with water, that travel rapidly down slopes as muddy slurries. The flowing mud carries rocks,
boulders, bushes, trees, and other debris as it proceeds down slopes and gullies. The topography
and environment in many areas of the County, including the Los Padres National Forest, Arroyo
Seco, Cachagua, and Tassajara areas, are at extreme risk of loss of life and property when heavy
rains cause debris to collect at bases of canyons, potentially changing flow directions and the
volume of flow should blockages occur and then release.
B. RISK ASSESSMENT
Although the threat of landslides, mudflows, and debris flows is always present following heavy
rains, risk of debris flows to various communities has been thoroughly assessed and described as
extreme by State and Federal agencies following the Basin Complex Fire.
These assessments provide useful information for purposes of this section and are incorporated
by reference into this document as follows:
 State Emergency Assessment Team Report, August 2008
http://www.co.monterey.ca.us/PR_Attachments/20080917SEATREPORT.pdf
 Burn Area Emergency Response Report, September 2008
http://www.fs.fed.us/r5/lospadres/conditions/gallery/basin-indian-baer-initial.pdf
 United States Geological Survey Report, September 2008
http://www.co.monterey.ca.us/oes/PDFs_and_Documents/Basin%20and%20Indian%20Assessment%20
Letter.pdf
The SEAT and USGS reports contain detailed maps depicting areas of risk to life and property.
Each document provides support for the conclusion that the risk to life and property during
periods of heavy rain is high and will remain high for several years.
The BAER and SEAT reports discuss severity of burn and resultant effect on erosion and debris
flow. Both reports estimate that of the total 240,169 acres burned, 37% was burned "moderately"
and 23% was "highly" burned. Other factors also affect debris flow potential. For instance,
slopes that face the Pacific Ocean and are most exposed to winter storms are more likely to
generate large flows.
Users of this plan should know that, according to USGS modeling, based on a storm with a 10year recurrence, 3-hour duration, and production of 1.9 inches of rain, chances of a debris flow
are greater than 80% for all but 45 of the 829 basins. Calculated debris-flow volumes ranged
between 114 M3 and 126,000 M3 in response to the same storm.
Monterey County has produced GIS maps that combine data obtained from the above three
reports. These maps are useful in determining locations where the greatest risk exists. However,
heavy rain is the ultimate factor in determining where and when disaster actually strikes.
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HAZARD ANALYSIS
C. VULNERABILITY
At risk communities will become vulnerable to damaging debris flows whenever heavy rains
occur in their relevant watersheds. The period of heightened risk is expected to last five years
from the date of this plan, or through the 2013-14 winter season, until vegetative growth occurs
and takes hold throughout each area.
D. IMPACTS
1. Life Safety Impact
Life safety impacts are numerous and dictate creation of an effective response plan that can be
quickly implemented when necessary throughout the winter season. According to the SEAT
Report, the risk to life is greatest along the California Highway 1 corridor, Tassajara Hot
Springs, Big Sur resort area, residential communities within Arroyo Seco, Piney Creek, Carmel
Valley, Pico Blanco Scout Camp, Coleman Canyon, and Andrew Molera, Julia Pfeiffer, and
Pfeiffer Burns State Parks.
A summary of life safety impacts from the BAER report includes the following:

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Increased flooding potential of streams from sediment laden runoff generated from
moderate and high burn severity areas above roads, stream crossings, hiking trails, private
in-holdings, and private or state property downstream of National Forest Service lands.
Businesses, residents, recreationists, and tourists may be unaware of the burned
watersheds and the increased hazards that may result during and after rain storms.
Flooding, debris flows, and damage to the transportation infrastructure may result in loss
of access to or from communities along the Highway 1 corridor. (Residences, businesses,
Esalen Institute, State Parks, resorts, motels, private campgrounds, North Coast Ridge
Road 20S05).
Forest system roads and trails, county roads, and state highways will experience increased
rock fall and debris hazards onto the roads due to loss of vegetation and increased
hydrologic response from moderate and high burn severity hill slopes.
Forest user safety is in jeopardy from hazardous trees and other dangerous conditions
along the trail and trail corridor including rock fall, debris sliding, and dry rattle. Trail
users may become disoriented due to the loss of trail prism in a remote and potentially
dangerous environment.
Visitors and residents at the Tassajara Zen Center are at high risk from flooding, debris
flows, and loss of access to or from the facility during and after storm events.
Visitors/staff to the Boy Scout Camp in Little Sur are at risk from increased runoff and
stream flows that may result in loss of access to or from the facility during and after storm
events.
Visitors and residents along the Arroyo Seco area are at risk from flooding and loss of
access to or from their homes and businesses during and after storm events. Low water
crossings will become particularly dangerous due to the high percentage burn of the
watershed (37% of the entire Arroyo Seco burned at a high, moderate, or low severity).
Visitors and residents along Piney Creek and Bear Creek, and Coleman Creek are at risk
from flooding and loss of access during and after storm events.
Users of the road to Tassajara Zen Center (18S02) are at risk from rock fall and loss of
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2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
water control at stream crossings because of culvert plugging and overtopping.
Additionally, loss of water control and stream diversion on private land at the Tassajara
Zen Center pose a threat to life and property.
2. Public Health Impact
There are several possible impacts on public health that could occur as a result of the defined
situation:
 Water systems that utilize a source affected by debris flows can be destroyed or at least
affected to the point where they may no longer reliably provide potable water. According
to the SEAT Report, the loss of vegetation and soil burn severity of watersheds,
reservoirs, streams, and other water resources located within or near the fire perimeter,
water sources are at increased risk to the threat of flooding, rock fall, debris torrents,
mudslides and debris flows, sedimentation, and chemical pollution. Potable water loss
also would affect the capability to provide basic sanitation, i.e., hand washing and
sanitization of utensils, particularly in food facilities. The risk is greatest to Tassajara
Hot Springs, Big Sur, Arroyo Seco, Carmel Valley, Pico Blanco Scout Camp, Coleman
Canyon and Piney Creek.

Utilities such as gas and electricity may similarly be affected. Loss of power affecting
potable water pumps, refrigeration and cooking capability in commercial and residential
facilities would be detrimental to public health.

Impacts to sewage systems are likely to occur in effected waterways. Increases in water
velocity and sediment loads may result in erosion and/or destruction of leach lines, septic
tanks and associated plumbing. Releases of raw sewage into the waterways may occur
through rupture or flooding of the sewage systems. Such releases will result in increased
bacteria levels within the streams which may in turn result in impacts to the water supply,
particularly surface water supplies and surface water influenced wells situated along the
waterways.
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Evacuation is the only means of reacting to debris flows approaching populated areas.
Following evacuation, it will be necessary for Environmental and Public Health
personnel to evaluate conditions necessary to protect and support public health before an
area is reopened and to monitor the sanitation status of evacuation shelters.
3. Hazardous Materials Impact
Storage tanks or barrels holding chlorine, fuels, and other hazardous materials may become
dislodged and damaged as a result of debris flows. While the presence of industrial chemicals
and gasses is normally minimal in the high risk areas, it is possible that a damaged container
could release a hazardous material and emergency responders should be alert to this risk.
Monterey County Environmental Health Division should also be immediately notified.
4. Property Damage Impact
The BAER Report list several impacts on property as follows:
 Salinas River agricultural lands below the Arroyo Seco confluence are at risk from
flooding.
 Los Padres and San Clemente Reservoirs will likely lose storage capacity. San Clemente
dam is currently unstable and scheduled for removal.
2-4
HAZARD ANALYSIS

There is a large risk of damage to property (roads and trails) caused by the loss of water
control, diversion potential, rock fall, and landslides throughout the burned area.
Risk to infrastructure exists on 18S02 (Tassajara Road-coop agreement with county), 18S05
(Boy Scouts Road), 19S04 (The Caves), 19S09 (Arroyo Seco Road-coop agreement with
county), 19S09J (Adobe Road), 20S03 (Borranda Road), and 20S05 (North Coast Road-coop
agreement with county), due to expected increased runoff and sediment bulking in drainages
with culverts. The risk to infrastructure arises from a high probability of drainages plugging and
overtopping during the design storm which, if not controlled, could cause significant damage.
5. Transportation Impact
Debris flows, poor slope stability, and erosion along roadways will result in potentially large
impacts on transportation routes. Highway 1 is the primary route to and from Big Sur but the
California Department of Transportation is constantly present to identify and remove or repair
damaged or blocked sections of the Highway. Tassajara Road, as stated above, is at risk due to
damaged retaining walls and numerous culverts where debris flows could destroy the road. The
BAER Report also states "An emergency determination of loss of ingress and egress for property
owners was made on 20S05 (North Coast Road), and Tassajara Road for property owners.
Additionally, the potential loss of access along Highway 1 may occur from flooding and debris
flows from Pheneger Creek in the north down to Rat Creek in the south. Flooding may also occur
in the Arroyo Seco River, limiting access to properties and residences south of the Arroyo Seco
River."
6. Communications Impact
During the Response Phase to the Basin Complex Fire, intra and interagency communications
problems were noted. Although some communications facilities were damaged by the fire, this
problem for the most part is a result of canyon terrain that prevents radio signals from saturating
any large area in the mountainous region. It is not expected that debris flows themselves would
have any greater impact on communications systems than did the fire. However, the
communications problem remains and can only be addressed through a long term plan to develop
a variety of communications resources, including government, amateur, and commercial systems
within these areas. A plan addressing public agency communications is included as Chapter
Three of this document.
E. EMERGENCY MANAGEMENT CONSIDERATIONS
Conditions present within various areas of Monterey County dictate that actions are taken to
limit or mitigate the threat to life and property from heavy rains and resultant debris flows.
Development of this plan and protocols to accomplish all of the activities reflected in this plan
are a result of this heightened threat. Once this plan is fully approved and adopted by emergency
response agencies, it should be exercised, modified, and redistributed on an annual basis.
1. Mitigation
Planning by all public agencies with jurisdiction in affected areas, modified land use within
identified debris flow risk areas, installation and maintenance of critical flood control facilities,
development of flood monitoring systems, and enhanced emergency response agency training
and public preparedness education is prudent and necessary during the period of heightened risk.
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2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
Such actions can mitigate potential impacts on life and property associated with hazardous debris
flows.
Specific actions recommended in the BAER report for National Forest lands include:









improvements of culverts, retaining walls and water crossings along Forest Service roads;
safety treatments along trails;
coordination with Caltrans for the installation of debris catchment structures;
large woody debris detection surveys to be conducted at specific locations upstream of
key Highway 1 road crossings and other structures at risk;
permitting NWS to place instruments on National Forest Service lands;
purchase and installation of signs to warn people of hazards such as falling trees, rock
slides and flash flooding at critical areas, closed areas and archeological sites;
noxious weed detection surveys;
funding for continued interagency coordination;
and contact private landowners within the boundaries of the National Forest this fall to
discuss potential winter storm hazards.
The Monterey County Planning Department has worked and continues to work closely with
County and State agencies to help reduce the risk to life, health, property, structures, and
essential public services from anticipated mud and debris flows associated with the 2008 Basin
Complex and Indian Wildfires. The Planning Department approved a blanket emergency permit
that expedites implementation of temporary, non-engineered flood and erosion control measures
identified and/or recommended by NRCS, SEAT, and BAER reports. These measures are
designed to reduce the risk to life and property during the 2008/09 winter storm season until
more permanent solutions can be implemented, and to provide resource protection in accordance
with Monterey County and State laws. The Planning Department also worked closely with
Public Works, Building Services, Environmental Health, and other County agencies to expedite
permit requests for wells, septic system repairs, and rebuilding damaged or destroyed structures.
Two specific mitigation protocols were developed for this threat. Select the colored text to link
to the actual protocol. The first provides a method for residents in impacted areas to obtain straw
bales for erosion control (see Appendix C: DISTRIBUTION OF STRAW BALES . The second
provides a method by which log jams may be assessed (see Appendix D: LOGJAM
REPORTING PROTOCOL) for their hazard potential. Existing procedures for providing sand
(Appendix E: SAND STOCKPILES) and sandbags (Appendix F: SANDBAG DISTRIBUTION)
to the public in unincorporated areas are also included as appendices to this plan.
Finally, the County of Monterey, working with both State and Federal agencies, constructed
flood control projects at over fifty locations within high-risk areas. A list of these projects is
attached as Appendix G: Debris Flow Mitigation Projects to this plan.
2. Response
This plan details actions of local, state, and federal agencies to prepare for and respond to threats
to life and property in areas that may be affected by damaged emergency watersheds. Although
recognition of the threat is already reflected in the County's land use plans, regulations, and
restrictions, this document acknowledges the heightened threat and the period that it will exist in
2-6
HAZARD ANALYSIS
the aftermath of the 2008 Basin Complex Fire. Therefore, the heightened awareness, mitigation,
and emergency response strategies, included in this plan, are necessary and appropriate. As of
this writing, efforts to address every measure are being made by local, state, and federal agencies
with jurisdiction in the affected areas.
V. FLOOD EMERGENCIES
Monterey County historically experiences rain-generated flooding, sheeting, and ponding on a
frequent basis, with recent major floods identified in Section IV(C) below. This section
addresses the potential risk from and hazards associated with the occurrence of a major flood
event affecting Monterey County as a direct result of severe weather or catastrophic failure of a
dam or other flood control facility.
A. HAZARD IDENTIFICATION
1. General Definition
For purposes of this section, two specific flooding scenarios are addressed: 1) a sudden or
slow-rise flooding situation, usually associated with sustained rainfall; or 2) flooding resulting
from the catastrophic failure of a dam or other flood control facility where water is impounded in
a reservoir or flood control channel.
2. Saturation Flooding
Inundation of inland areas is usually brought about as a result of the overflow of natural
tributaries due to an over abundance of water from sustained rainfall activity. Weather induced
flooding occurs when natural river and stream channels can no longer effectively carry the flow
of water resulting in the inundation of low-lying areas. Soil saturation is the major factor
responsible for limiting the amount of water than can be absorbed, resulting in runoff and
flooding.
Flooding can occur suddenly, as in the case of flash floods, or over a longer, more definite rate of
rise. Flash flooding may occur when a moisture-laden storm moves into an area and releases
significant amounts of water in a very short time period. The sudden release of water into
channels and tributaries can result in a flash flood scenario that is ordinarily of short duration.
Depending upon the amount of rainfall, accumulated water runoff, collected in watershed areas
of the County may result in a slower rate of flooding. Slow rise flooding generally permits more
warning time and offers public safety agencies the opportunity to evacuate populations at risk.
However, the slow rise floods may have a longer period of duration and, because of the sustained
water flow, may prove to be more damaging to property.
Urban flooding may occur during periods of heavy rain when storm drains are overwhelmed or
clogged. This results in sheeting and ponding. Other than creating a nuisance for drivers,
especially at intersections, homes and businesses may be affected if drainage and grading are not
adequate to keep water away from structures.
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2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
3. Dam Failure
Monterey County has several dams and numerous flood control facilities. Although dam failure
is a very rare event, a catastrophic failure of even a moderate sized dam could result in the
release of substantial quantities of water into downstream populated areas. Failure of a major
dam structure is usually precipitated by a gradual weakening of the structural components of the
dam, or as a result of changes in the geologic foundation supporting the dam.
Failure of flood control channel embankments and other improvements may occur more
frequently. Poor construction, lack of preventative maintenance and other factors contribute to
the deterioration of flood control facility structural integrity.
4. Primary Hazards
The following hazards are associated with both flash and slow-rise flooding:






Direct threat to public health and safety related to rapid inundation of occupied areas and
structures
Direct threat to public health as a result of contamination
Damage to public and private property and facilities due to inundation from water and
associated debris flows
Disruption of essential services and lifeline systems
Displacement of persons threatened by rising waters and potential debris flows
Disruption of inter-modal transportation due to inundation and damage to engineered
structures such as bridges and tunnels
B. RISK ASSESSMENT
1. Risk Factors
Flooding occurs in locations subject to inundation, such as low lying areas, along stream
channels, in narrow canyons and gullies and in urban areas where storm drains achieve
maximum capacity resulting in localized street flooding.
2. Frequency of Occurrence
Localized flooding occurs on a regular basis. Incidents of widespread flooding, or major flooding
situations occur on a more irregular basis.
3. Intensity of Occurrence
Widespread, intensive flooding can imperil life safety, damage property, disrupt essential
services, contaminate potable water supplies, destroy or damage waste disposal systems, block
transportation routes, and impact sensitive environmental areas.
C. VULNERABILITY
1. Incidence
Monterey County has experienced numerous incidents of local and widespread flooding during
the 20th century. Recent incidents of major flooding have occurred in 1952, 1983, 1985, 1995
and 1998. Dam failure has not occurred in Monterey County.
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HAZARD ANALYSIS
2. Local Situation
The majority of Monterey County is susceptible to some manner of localized or widespread
flooding. With the exception of higher elevations removed from natural waterways, some form
of flooding has occurred and could occur throughout the unincorporated areas of the County.
Communities most susceptible to flooding are those located in established flood plains, in steep
canyons, in low-lying coastal areas and adjacent to unimproved rivers, streams and creeks.
3. Target River Hazards
The following rivers, streams, creeks and tributaries present some threat of localized or
area-wide flooding:
Arroyo Seco River
Big Sur River
Carmel River/Lagoon
El Toro Creek
Nacimiento River
Natividad Creek
Pajaro River
Palo Colorado Creek
Salinas River
San Antonio River
San Lorenzo Creek
4. Target Flood Control Facility Hazards
The following flood control facilities, if subject to catastrophic failure of structural elements,
could pose a flooding threat to selected areas of Monterey County:
Black Rock Creek Dam
Coleman Reservoir
El Piojo Reservoir
Forest Lake Dam
Hughes Reservoir
Los Padres Dam
Lower Abbott Lake Dam
Miltipas Reservoir
Nacimiento Dam
Oak Hills Reservoir
Pacific Grove Dam
San Antonio Dam
San Clemente Dam
Sycamore Reservoir
Waste Water Ponds
5. North County
The primary threat of flooding to communities located in the northern area of the County is the
Pajaro River and several smaller tributaries. Because of the rural character of the region, most
flooding occurs in low-lying areas and along narrow defiles in hilly terrain. Some urban flooding
can be expected in Castroville and Pajaro during periods of sustained rainfall. If the Pajaro River
floods there is a risk that it will change its course and run toward the Elk Horn Slough and Moss
Landing Harbor thus inundating Highway 1 north of the Harbor. North County is also at risk to
a flooding event from a dam failure event occurring in Santa Clara County at the Anderson Dam.
Emergency Response Plans are in place and are exercised annually.
The Pajaro River may also be affected by wind-driven ocean waves that flood Zmudowski State
Beach and other low lying areas within this vicinity. The Salinas River also poses a significant
threat of flooding adjacent lands.
Specific unincorporated communities identified as being at risk from local flooding include:
Aromas
Castroville
Zmudowski
Las Lomas
Moss Landing
Oak Hills
Pajaro
Prunedale
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2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
6. Greater Salinas
Most unincorporated communities located within this region are at risk from some form of
localized flooding due to proximity with the Salinas River and other smaller tributaries within
and surrounding Salinas.
Specific communities considered to be at risk from some type of flooding in the Greater Salinas
region include:
Chualar
Corral De Tierra
Las Palma
Natividad
San Benancio
Spreckels
Toro Park
7. Central Salinas Valley
Unincorporated communities and settlements located in the central Salinas Valley are at risk
from flooding from the Salinas River and other tributaries that drain both the Santa Lucia and
Gabilan range watersheds.
Specific communities located within the Central Salinas Valley region considered to be at risk
from some type of flooding include:
Arroyo Seco
Gonzales
Greenfield
King City
Soledad
8. South County
Specific communities located in the South County region considered to be at risk from some
form of flooding include:
Bradley
Lockwood
Parkfield
Priest Valley
San Ardo
9. Cachagua/Carmel Valley
Specific communities located in the Carmel Valley/Cachagua region considered to be at risk
from some form of flooding include:
Cachagua
Camp Stephani
Carmel Valley Village
Robles del Rio
Mid Carmel Valley
Mission Fields
Rio Road/Crossroads
10. Coast
Specific communities located in the Coastal Region considered to be at risk from some form of
flooding include:
Big Sur
Carmel Highlands
Carmel/Mission Fields
2-10
Lucia
Pacific Valley
Palo Colorado &
Pico Blanco
Pebble Beach
HAZARD ANALYSIS
D. IMPACTS
1. Life Safety Impact
Persons living in flood plains, adjacent to rivers and streams, or residing in canyons susceptible
to unexpected flash flooding are at risk from the effects of flooding. Most flood-related deaths
occur from people failing to heed official warnings. The risk of personal injury from even
moderate flooding is very real.
2. Public Health Impact
Inundation of underground water supplies and flooding of sanitary sewer pipelines or onsite
wastewater treatment systems (septic systems) will result in significant health hazards.
Contamination of potable water supplies is always a risk when flooding occurs. Flood damage to
small water systems or contamination of wells can result from high water, septic system failure,
or stream-carried debris. Moreover, commercial power failure can adversely impact pumping
operations and waste treatment facilities, resulting in the release untreated effluent into
waterways and other environmentally sensitive areas.
3. Hazardous Materials Impact
Inundation of industrial facilities and fixed sites that use or store hazardous materials can occur
when water levels reach flood stage. The release of toxic, flammable and otherwise hazardous
materials can endanger human life, although the dilution of liquids chemicals within large bodies
of water will generally negate the hazardous effects in some cases.
Because of the predominantly rural character of unincorporated Monterey County, there are very
few significant industrial facilities utilizing hazardous substances. The most noteworthy
exceptions are agricultural processing operations and farm sites that use hazardous chemicals and
are located within floodplains or adjacent to rivers and streams.
4. Property Damage Impact
Public and private property located within identified flood plains, adjacent to rivers and streams,
or located in low-lying areas are subject to being inundated during periods of localized and
widespread flooding. Inundation of buildings can adversely impact structural integrity, as well as
causing damage to interior property and fixtures.
5. Transportation Impact
The most common effect of flooding is sheeting and ponding, or the accumulation of water on
streets, especially at intersections. While this may seem a minor impact, numerous local roads
and streets are often made impassable due to localized flooding and overflows from nearby rivers
and streams into low lying areas. Several county roads are closed during regular winter rains
because of their location and susceptibility to localized flooding.
6. Lifeline Systems
Lifeline systems and support facilities located in areas subject to flooding are likely to be at least
temporarily disrupted if inundated. Such disruptions of critical systems can significantly affect
public safety. Rapid restoration of disrupted lifeline systems may be delayed if inundated areas
remain inaccessible to repair crews.
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2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
7. Communications Impact
Depending upon the location and extent of flooding, some interruption in commercial telephone
service can be expected. Such interruptions are usually short lived, and services are generally
restored rapidly once water levels recede and critical facilities are no longer inundated.
8. Response Operations and Government Continuity
Response operations can be adversely impacted if communications systems are disrupted,
transportation routes become blocked, or emergency calls for service overload available response
resources. Road washouts and bridge damage can isolate large areas and prevent the entry of
emergency vehicles or community evacuation.
9. Supplemental Impacts
Severe flooding can impact sensitive riparian environments and wildlife habitats. Erosion of
soils, channel displacement, vegetation removal and inundation of wildlife habitat can
significantly impact sensitive natural areas.
E. EMERGENCY MANAGEMENT CONSIDERATIONS
1. Mitigation
Effective land use within identified flood risk areas, installation and maintenance of critical flood
control facilities, development of flood monitoring systems and enhanced emergency response
agency training and public preparedness education can significantly reduce the potential impacts
associated with localized and widespread flooding.
2. Response
Specific emergency actions associated with Monterey County's response to a major flooding
situation are detailed in the Annexes in Part II of the Monterey County Emergency Operations
Plan. Specific area response data is included in the Big Sur, Carmel Valley, Highway 68,
Northern Monterey County, Palo Colorado, Pebble Beach/Del Monte Forest and Pico Blanco
Community Emergency Response Plans.
VI. AGENCY CONTACTS
Agencies and individuals that assisted in the preparation and review of this chapter are as
follows:
AGENCY
County Office of Emergency
Services
United States Forest Service
California Department of Forestry
National Resource Conservation
Service
United States Geological Survey
2-12
INDIVIDUAL
Sidney Reade
OFFICE PHONE
831 796-1902
CELL PHONE
831 238-7365
Kevin Cooper
Len Nielsen
Matthew Pawlak
805 925-9538
707 726-1258
831 754-1595
707 599-6442
831 229-6053
Larry Freeman
831 883-2293
HAZARD ANALYSIS
U.C. Cooperative Extension,
Monterey County
County Water Resources Agency
California American Water
Company
California Emergency
Management Agency
County Department of Public
Works
County Health Department,
Environmental Health Division
California Department of
Transportation
Monterey County Planning
Department
Sonya Varea
Hammond
Rob Johnson
Catherine Bowie
831 759-7358
831 755-4860
831 646-31208
Memoree McIntyre
8310901-5260
831 241 2990
510 220-0185
Richard Sauerwein
831 796-3071
805 766-4352
John Ramirez
831 755-4542
831 212-9353
Ron Belben
805 549-3786
805 459-3696
Carl Holm
831 755-5103
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2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
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2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
Chapter Three:
PROLONGED EVENT EOC STAFFING
OTHER DUTIES AS ASSIGNED
I. PURPOSE
The purpose of this chapter is to define:

Monterey County Operational Area long term support when an activation of the EOC
extends beyond a three week period. This plan will be enacted after the Operational Area
EOC has already utilized the three-twelve hour shift EOC teams (Blue, Gold, and Green).

Specific actions such as MOU agreements to be completed between local governments
within Monterey County as well as Tri-County local governments (Santa Cruz, San
Benito, and Monterey Counties). Intent is to develop an agreement that will allow each
Tri-County local government within the Operational Area the flexibility to utilize each
others personnel resources at no cost for the first twelve hours before the MOU for
Mutual Aid goes into affect. CalEMA is in the process of finalizing the Emergency
Management Mutual Aid and Assistance Plan (“EMMAA”) that will provide the
mechanism for this practice on a statewide basis at the local and state government
resource level. The courtesy of providing mutual aid for EOC personnel resources is a
current practice within the Tri-County local governments.
II. SCOPE
This chapter addresses the need to maintain an emergency management organization for an
extended (greater than three weeks) period of time. The problem will be addressed through three
strategies. These strategies are listed in the order they would be utilized and are:

Conservation of Assigned Monterey County EOC Staff.

Utilization of trained staff from local governments within Monterey County and from
neighboring counties.

Utilization of Statewide Emergency Manager's Mutual Aid (EMMAA).
The objective of this chapter is to deploy emergency management personnel from unaffected
areas to support local jurisdictions, operational areas, and regional emergency operations during
an extended EOC activation for a declared emergency. This will also provide coordination of
training in SEMS standardization response procedures and promote regionalism among
neighboring counties.
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
III. AGENCIES
The following agencies and organizations represent the primary agencies and organizations that
would augment Monterey County EOC staff during a prolonged emergency:



Monterey County Local Governments
Santa Cruz County Local Governments
San Benito County Local Governments


Presidio of Monterey
State Office of Emergency Services
IV. CONCEPT OF OPERATIONS
Each strategy is defined below.
A.
CONSERVATION OF ASSIGNED EOC STAFF
The Monterey County EOC is staffed by three teams when activated (Blue, Gold, and Green).
The Blue and Gold Teams are designed to work 12-hour alternating shifts with the Green Team
providing trained staff that is assigned to fill vacancies on the Blue and Gold Teams as needed.
During a period of prolonged activation such as would occur over a severe winter storm season
lasting several months, trained staff resources may become drained and the pool from which
positions may be filled may eventually become exhausted.
The first strategy to address this problem is passive in nature. It requires EOC Command Staff
early on to be conscious of the potential duration of an event and to conserve staff resources by
all possible means including the following:
3-2

During Command Staff meetings and in advance of any unintended position vacancies,
functions that can be performed by personnel working from regular offices or home
should be identified. This may vary based on hours during which the EOC is active, in
other words, during the evening it may be possible to fill more positions with personnel
working from their homes or offices than during the day.

Placing personnel "on call" also fits within this strategy and, should the emergency
worsen, provides a means of identifying in advance personnel that are available to
respond to the EOC.

Some positions could remain unfilled. Collaboration with Section Chiefs should result in
agreement over which positions will be unfilled. This will ultimately provide more
personnel to fill necessary positions. For instance, leaving the Law Enforcement Branch
Director position open will provide one more person to fill the position of Operations
Section Chief, provided the person is trained to serve as Operations Section Chief.
Leaving the Law Branch Director position is much more sensible if the Operations
Section Chief is from a law enforcement agency. As long as needed expertise is available
within the structure, the number of positions can be more easily reduced.
PROLONGED EVENT EOC STAFFING
B. UTILIZATION OF LOCAL PERSONNEL RESOURCES
The second strategy to ensure staff availability for prolonged operations is to use trained staff
from local governments with the Operational Area or "tri-county" area (tri-county refers to
Santa Cruz, San Benito, and Monterey Counties).
1. Operational Area Resources
Operational Area personnel are already assigned as primary EOC staff. This includes staff from
fire districts, NGOs, and cities. Since the EOC is organized under the Operational Area concept,
there are no special agreements or MOUs necessary to accommodate this arrangement. EOC
Command Staff must be prepared to request trained staff from within the Operational Area to fill
critical positions. An initial list of personnel that have agreed to serve as coordinators for this
type of assistance appears in Section V of this chapter.
2. Tri-County Resources
Immediately following the Basin Complex fire in 2008 the need to partner with local EOCs for
personnel support was determined to be paramount in recognition of the great resource that exists
within neighboring counties. It has been determined that each county could provide a valuable
service in the emergency response phase if an MOU and a plan were developed.
Such a plan would include a checklist that is similar to the checklist that Cal-EMA uses in the
EMMA (Emergency Managers Mutual Aid) plan. This plan should develop a framework and
standardized training for the counties. Once trained the State would credential each person under
a regional mutual aide agreement for the Tri-County area.
The plan would also identify Command Staff teams and positions most likely to be needed.
Priority positions currently identified are Fire Operations Branch Director, Law Operations
Branch Director, Planning Section Chief, Logistics Section Chief, EOC Emergency Manager,
and Public Information Officer.
Section V of this chapter lists names of individuals that would coordinate requests for assistance
from within the tri-county area.
C. EMMAA (EMERGENCY MANAGEMENT MUTUAL AID AND ASSISTANCE PLAN)
EMMAA is a program of the California Emergency Management Agency, all Operational Areas
within the State, and participating local governments. Requests for personnel resources through
EMMAA would be made to the Cal-EMA Coastal Region Office and filled from within the
Region first, and then from within the balance of the State of California.
EMMAA provides a practically inexhaustible source of trained emergency management staff to
support EOC operations. However it should not be used until it has been determined that local
resources are not available. EMMAA requests are made and tracked through the Logistics
Section in the emergency management organization with Command Staff overview. Incoming
EMMAA personnel must be provided with logistical support such as food, transportation, and
lodging.
Disaster Service Worker coverage is extended to personnel serving under and EMMAA request.
Personnel costs generated by staff serving under an EMMAA request may be reimbursable under
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2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
National Disaster Assistance Act and Stafford Act regulations. Reimbursement claims must be
included with the requesting jurisdictions claim for the overall "EOC project". Liability for
damages to equipment including assisting agency and personal vehicles is assigned to the
requesting agency. A very detailed EMMAA Plan has been developed by Cal-EMA and is in
under final adoption process. It is included as Appendix H: Emergency Management Mutual
Aid and Assistance Plan to this Winter Storm Plan.
V. AGENCY CONTACTS
AGENCY
City of Salinas
City of Monterey
City of Seaside
City of Pacific Grove
City of Carmel
Monterey County Sheriff
Monterey Airport Fire
Presidio Of Monterey
County Parks
San Benito County
Santa Cruz County
County of Monterey
3-4
INDIVIDUAL
Phil Vanderhurst (all positions)
Dave Brown (all positions)
Paul Blaha (all positions)
Darius Engles (all positions)
Jeff Olinger (all positions
Chuck Monarque (Ops/Law)
John Trenner (Ops/Fire)
Shawn Marshal (all positions)
David Lutes (Planning)
James Clark (all positions)
Paul Horvat (all positions)
Bertha Simpson (all positions)
OFFICE PHONE
831-758-7261
831-646-3900
831-899-6790
831831-624-6403
831831-372-8298
831-242-75590
831-449-3755
831-636-4168
831-458-7150
831-796-1903
CELL PHONE
831-970-0907
831-402-3352
831831-595-3813
831-242-7545
831-214-9634
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
Chapter Four:
AGENCY COMMUNICATIONS
THE CHALLENGE
I. PURPOSE
This section provides an overview of the communications capabilities of the various agencies
providing emergency and critical community support functions required during winter storm
incidents in Monterey County. It also outlines operational methods, interagency communications
protocols, and the availability of mobile communications systems.
Each agency's capabilities are summarized below. Details of communications plans are outlined
in section IV. Major communications networks and resources are available from several agencies
throughout Monterey County as follows:

Monterey County Office of Emergency Services.
Operates the County Emergency Operations Center and activates it as required. Also operates the
Amateur Radio Communications room (see below); OASIS state connection and a “Fire Hall”
VHF Communications” network.

Monterey County Consolidated Dispatch Center
Monterey County has consolidated dispatching for 12 police agencies (including the County
Sheriff), 24 Fire Districts and also for Emergency Medical Services (EMS Ambulance).
Basic Services:
o Dispatching for the maintenance of law and order and the protection of life and
property.
o Telephone Emergency Notification System (TENS) A!ert Monterey County
These services are provided through the Department of Emergency Communications building at
1322 Natividad Road in Salinas. The 911 dispatch services are provided via up to 22 positions in
the dispatch center and communicating via the countywide VHF and UHF voice communications
networks which use mountain top repeaters and interconnecting microwave and fiber optic
networks. Paging capabilities are also incorporated. A high band UHF (800 MHZ) network
provides mobile data services for CLETS type enquiries.

Monterey County Information Technology.
Department provides 24/7 technical and operational support services including:
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
o The Radio Communications Group provides: 24/7 technically support for the
EOC and 911 dispatch center plus:
 all agencies area coverage radio systems
 Point to point microwave and wireless networks and
 in-vehicle radio systems from the install and repair facility at Laurel
yard, Salinas.
o Information Technology Group provides technical support for the computers
and applications used in the dispatch center plus:
 Streaming and web services for the County
o Television Broadcasting group providing technical support for the broadcast
recording and transmission services for the MGTV channel 28 on the Comcast
cable broadcast television system plus:
 Contracted mobile TV reporting crews and complete programming
services in collaboration with the Monterey County Public Relations
Officer.

Caltrans
Caltrans, the California Department of Transportation, has a mandate to provide highway
support, maintenance and repair services to state highways. The department provides
communications to their vehicles and personnel in their work particularly when responding to
incidents throughout the state including Monterey County. Caltrans operates a Traffic
Management Center (TMC) located in San Luis Obispo which dispatches for Monterey County.
o Caltrans and the California Highway Patrol often work together and notify the other
agency of road conditions, via cell phones, radio contact, or face to face.
o Caltrans Traffic Management Center (TMC) or the California Highway Patrol (CHP)
notify Caltrans maintenance field personnel of road conditions or hazards
o While storm patrolling or responding to an incident, Caltrans field crews report
conditions back to TMC or their supervisor via 2-way radio or cell phones.
o It is important for all agencies involved in this winter storm plan to know of the hazards
that can occur on the highway from rock fall, road washouts, mud and debris slides.
During daylight hours most of these road hazards can be seen and motorists have enough
time to react to the hazard. During darkness the hazards are not visible. This is especially
important with road washouts. For these reasons, Caltrans field maintenance personnel in
the Big Sur/Willow Springs area do not storm patrol during the hours of darkness, they
work on the highway from dawn to dusk.
o Caltrans will respond and put up road closed signs at specific locations, during inclement
weather and during the hours of darkness when advised by the California Highway
Patrol. TMC or a Caltrans Supervisor will notify CHP of road conditions. Caltrans and
the California Highway Patrol have a Caltrans personnel call-out list. This list is used to
call Caltrans personnel from home during off duty hours.
o Road advisory signs, either trailer mounted changeable message signs (CMS) or
barricade mounted signs, will be deployed, advising the public of road conditions.
o Additional personnel from surrounding areas can be called out to assist field maintenance
crews.
o Caltrans Public Information Office will distribute press releases regarding road closures
to news media.
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AGENCY COMMUNICATIONS

National Weather Service (NWS)
The 24/7 weather broadcast for Monterey County is transmitted from Mount Umunhum on
162.55MHz (and rebroadcast on a temporary basis in the Big Sur area, on 162.475 MHz. The
temporary Big Sur transmission was available through May 15, 2009 and a permanent solution is
being pursued. As of the time of this printing, there is no rebroadcast capability in place for the
Big Sur coast but the commitment to complete one is underway) This broadcast contains voice
weather warnings, forecasts, observations and coded weather alerts. It is the quickest and most
effective way to receive weather information and is highly recommended for all individual
residences and businesses that can receive the signal. Unfortunately, portions of the burnaffected area cannot receive the signal. For coverage information contact the NWS' Monterey
area coordinator, Tom Evans at 831-656 1710.

California Highway Patrol (CHP) Communications
CHP mandate includes conducting policing operations along and into the buffer zone on either
side of the major highways within Monterey County. These include:
o US Hwy 101
o California State Route # 156
o California State Route # 183
o California State Route #1
o California State Route #68
o California State Route #198
CHP mobile communications use low band VHF licensed communications frequencies.

California Department of Forestry (CAL FIRE San Benito Monterey Unit)
The San Benito Monterey Emergency Command Center (ECC) is mandated by the California
Department of Forestry and Fire Protection (CAL FIRE), a state agency, to provide primary
dispatch services for CAL FIRE resources protecting the State Responsibility Area (SRA)
watersheds of San Benito and Monterey Counties. In addition to the basic state mission, the ECC
dispatches for eight local government fire agencies in San Benito and Monterey Counties.
The San Benito Monterey ECC uses a series of microwave and line of sight connected radio
repeaters to provide almost complete coverage of both San Benito and Monterey Counties. At its
disposal, the ECC has a local dispatch channel and three dedicated command channels.
The San Benito Monterey ECC personnel have prepared for the upcoming winter storms by
updating the local “COMM 46” communications van. CAL FIRE is also preparing a portable
repeater for deployment if necessary. They are reviewing winter resource request procedures for
CAL FIRE specific equipment such as loaders, bulldozers, graders, and hand crews. The ECC
chief is providing outreach training to the Monterey County 911 center on resource requesting
procedures. ECC personnel are reviewing the recent Statewide Emergency Assessment Team
(SEAT) report to gather better intelligence regarding where known trouble spots may occur and
pre-planning potential resource requests and scenarios.
The wide area radio network that has been created in the San Benito and Monterey Counties by
the state is available for use to the responding agencies of the counties for winter storm
emergencies. Also the local and state communications vehicles and portable repeaters are
available upon request by County agencies through the Cal-EMA system.
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2010-11 WINTER STORM EMERGENCY RESPONSE PLAN

American Red Cross (ARC)
In the Monterey County area, the Monterey Bay Chapter of the American Red Cross provides
relief to victims of disaster and help people to prevent, prepare for, and respond to emergencies.
Primary Services provided are emergency shelter, feeding, health (nurses), and counseling.
The Chapter will assess disasters within the County and deploy resources from their two offices
and many staging areas to respond to the food, shelter, health and counseling needs of those
impacted by the event. Should the disaster exhaust the Chapter’s resources (human and physical)
mutual aid agreements are in place with surrounding Red Cross chapters including but not
limited to San Luis Obispo, Santa Cruz, and the Silicon Valley Chapter. Should the disaster
exhaust the resources of neighboring chapters as well, the Chapter may then request resources
from the national organization. At this point, depending on availability due to other disasters
occurring nationally, volunteers and material resources will be deployed from around the nation
to aid in disaster relief.
Conversely, should a neighboring Red Cross chapter require assistance, the Monterey Bay
Chapter is required by signed memorandum to assist to the extent of their ability. However,
priority will be given to responding to disasters in the Chapter’s local jurisdiction first and
foremost.

Amateur Radio Communications
Amateur radio communications are provided as part of the Monterey County Office of
Emergency Services with the radio room being co-located in the OES building in Salinas.
Personnel respond to staff the EOC and into the field as observers and to fixed locations as
requested to provide redundant/alternate communications during disasters.
EOC ARES/RACES/ACS staffing:
EOC Blue Team – Dave Burbidge/W6IIQ (also serves as the ARRL/ARES Monterey District
Emergency Coordinator)
EOC Gold and Green Team – filled from a list of Monterey County ARES members who have
DSW status with Monterey County OES, and who train and exercise in the EOC.
Amateur radio coverage is good throughout the entire County with the addition of a new repeater
in 2010 on the Bob Sur coast.

Cellular Wireless Communications and fixed line
Several agencies now use cellular types of commercial services either as back up
communications or for first response. The main suppliers of Cellular services in the Monterey
County area are:
AT & T Wireless; Verizon Communications; Sprint/Nextel and T-Mobile which now offer 2G or
3G formats with voice and optional data and internet services.
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AGENCY COMMUNICATIONS
Specifically Big Sur has both AT&T fixed line and wireless service and Verizon wireless
service.
II. SCOPE
The overall scope of this document is to define communications capabilities for the whole of
Monterey County. However, as specific incidents are expected during this 2010-2011 winter in
the Big Sur and the Upper Carmel Valley areas of the County, this document emphasizes
capabilities in these areas.
III. AGENCIES
Communications networks resources are available from several agencies throughout Monterey
County and are listed below.



Monterey County Office of
Emergency Services
Monterey County Department
of Emergency Communications
Monterey County Department
of Information Technology






Caltrans – California Department of Transportation
California Highway Patrol (CHP)
CAL FIRE – State Department of Forestry.
American Red Cross
National Weather Service (NWS)
Cellular Service Providers
IV. MAJOR EMERGENCY SERVICES COMMUNICATIONS SYSTEMS
Detailed plans exist for using communications capabilities of the various emergency support
agencies in Monterey County.
A. MONTEREY COUNTY 9-1-1 INTEGRATED DISPATCH AND COMMUNICATIONS
PROTOCOLS
1. Introduction and Operational Summary
The Monterey County 9-1-1 Emergency Communications Department manages a 24/7/365
consolidated Emergency Services Center. The Center provides direct emergency and nonemergency call taking and radio dispatching services for public safety agencies based in the
County. Approximately 14 to 20 dispatchers are on duty at all times, depending on the time of
day and on call taker, supervisor, and trainee staffing.
The Center is co-located with a private ambulance company American Medical Response
(AMR), whose personnel share our technical infrastructure (CAD, telephone system, etc.) and
are located in the same room as the rest of the dispatchers. There are two to three EMS
dispatchers on-duty at all times. Their function is to radio dispatch the ambulance vehicles and to
conduct EMD (Emergency Medical Dispatching).
In addition, the Center works closely with many public, private, and non-profit departments and
organizations that we do not directly dispatch for, including CHP, California State Parks, SPCA,
and the U.S. Coast Guard. The Center works closely with other County Departments, including
the Office of Emergency Services, Public Works, Probation, and Social Services, and with City
departments including Public Works and Animal Control. The Department maintains emergency
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2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
call-out lists and contact files for many agencies - in many different formats - including those
based on paper lists, the telephone systems software, and the Computer-aided Dispatch system.
In addition to the systems described below, the Department has an internal Basic Disaster Plan.
The Plan guides the Center in certain emergency circumstances, such as the unexpected loss of
crucial systems (radio, telephone, power, etc.), as well as procedures for the use of alternate radio
frequencies, methods of communication, evacuation procedures, and relevant contacts.
2. The Winter Storm Plan
This section of the Winter Plan will detail the systems, policies, and methods already in place to
guide the Center’s interactions with the public safety community. It will describe routine
communications, contingency plans for rare or problematic events, and protocols for
notifications and information disbursement.
3. Center Infrastructure
Building
The Center is housed in a secure, access-controlled building, which was constructed according to
State Essential Services Standards. It sits above the 100 year flood plain. The County Facilities
Department is responsible for building issues, and can be called out 24 hours a day for
emergency situations.
Power
The building is supplied with power by PG&E. There are adequate UPS systems and batteries in
place in case of a power failure; these work to provide a continuous power supply until the
generator turns on. The generator automatically turns on when power fails, and can power all
building and dispatching systems for several days without refueling. County Facilities tests the
generator weekly, and refuels it as needed.
Telephones
The Center utilizes a modern, flexible telephone system which makes it possible for dispatchers
to handle a large volume of different types of calls. Calls can be received from a variety of
sources, including landlines, cell phones, VOIP systems, TDD systems, and direct transfers from
other organizations - including CHP and telephone company operators. The telephone system is
designed for equitable distribution of workload, quick transfers to allied organizations, automatic
dialing of frequently used or important telephone numbers, and easily conferences calls for
purposes such as language translation. The 9-1-1 emergency call portion of the system utilizes a
redundant physical connection that will allow the Center to continue receiving calls even if one
trunk fails or is damaged.
The Center maintains a cache of emergency use cellular telephones in case of the loss of the
main telephone system. Dispatchers can use them to contact their field supervisors and continue
to dispatch, with their help or with the help of the Police Records personnel.
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AGENCY COMMUNICATIONS
Telephone Emergency Notification System (TENS) A!ert Monterey County
Access to this telephone notification system is available through the County 911 dispatch center.
Phone 831-769-8880 or 831-769-8888. Notification groups are arranged for multiple telephone
notification messages to be sent simultaneously. The official name for the system is A!ert
Monterey County. Call groups can be set up ahead of time, and have been for areas that are at
risk to debris flows from the Basin Complex Fire. When the National Weather Service issues a
Flash Flood Watch, A!ert Monterey County will be used to notify impacted communities via a
special alerting protocol that is attached to this Plan as Appendix R. Public Safety Disaster
information prepared for public dissemination by the PIO Section sent out via A!ert Monterey
County also instructs the listener to dial 2-1-1 to obtain other storm/disaster related information.
The PIO Section has trained personnel linked to the Monterey County 2-1-1 call center that
provides a constant feed of updated storm/disaster related information to the center. When the
EOC is not activated, the 9-1-1 Dispatch Center provides storm/disaster related information to
the 2-1-1 call center to support A!ert Monterey County public notifications.
Radio
The Center utilizes a radio broadcast system to communicate directly with law and fire field
units. The Center is able to communicate with many agencies in virtually any location. In
addition, three Interoperability/Homeland Security radio frequencies are available for use in
mutual aid or unified/joint command situations. Although the radio system reaches to virtually
all parts of the County, there are some areas where dispatchers cannot reach field units or receive
broadcasts from them. County ITD/Radio can provide more detailed technical information about
the radio system components, capabilities, and limitations.
Computers
The Center utilizes a modern Computer-aided Dispatch (CAD) system which allows dispatchers
to:
 Enter and communicate incident details.
 Review past incidents.
 Visually keep track of field units.
 Engage in all aspects of field unit dispatching.
 Access law enforcement databases.
 Access internal information sources.
 Receive public safety bulletins and messages.
 Use visual mapping systems.
 Send incident details and text messages among and between dispatchers and field units.
 Send tone and/or text pages to individuals or groups.
 Send messages to other agencies via CLETS.
There are also internet access terminals to provide additional sources of information and methods
of communication.
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2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
4. Office of Emergency Services
General
The Center shares a building and works closely with the Office of Emergency Services (OES).
There are three 9-1-1 employees who are trained to work in the OES Emergency Operations
Center, when it is activated. There are existing notification protocols to guide the Center in
advising OES personnel about certain circumstances including evacuations, imminent flooding,
dam failure conditions, etc.
Monterey County OES Emergency Operations Center Standard Operating Procedures
Annex F: Notification Activation/Deactivation Procedures
This section of the SOP details the notification protocols the Center follows when certain kinds
of information become available. Information comes to the Center in many ways. The National
Weather Services issues weather-related bulletins via Cal-EMA; the Center receives the bulletins
verbally from Cal-EMA via satellite telephone and in text form via the State EDIS system. EDIS
bulletins are received at CAD terminals through the CLETS system, and at non-CAD computer
terminals via a private, internet-based forwarding service. Non-weather related information
comes from citizens, field units, the CLETS system, the satellite telephone, and other public
safety or allied agencies. Depending on the type of information received, an OES staff member
may be contacted and/or other specific individuals or organizations may be contacted, as
described in the Annex. OES always has a designated On-call Duty Officer and the Center is
aware of who and how to make contact.
Weather Related Information - Warnings
A Weather Warning is defined in the Annex as a forecast issued when a particular hazard is
imminent or already occurring. Typical hazard warnings include high wind, tsunami/high surf,
urban flooding, small stream flooding, flash flood, Winter Storm, and Red Flag. The notification
protocol requires the Center to immediately notify OES, the County Water Resources Agency,
CAL FIRE, and all impacted Public Safety agencies. The dispatchers will contact their ranking
on-duty field units, watch commanders, or commanding officers (both law and fire) and will
broadcast the Warning on the agency’s radio channel if necessary.
Weather Related Information - Watches
A Weather Watch is defined in the Annex as a forecast issued well in advance to alert the public
of the possibility of a particular hazard. These are events that are not imminent and which may
not actually occur. The Annex requires Center to notify OES and CAL FIRE.
Weather Related Information - Advisories
A Weather Advisory is defined in the Annex as a forecast issued to enhance awareness of a
specific non-severe event. There are no specific notification requirements for when an Advisory
is received. However, Advisories specific to one of the dams in the County may prompt
notifications to OES and/or County Water Resources Agency.
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AGENCY COMMUNICATIONS
Non-weather Information
Annex F also lists these specific types of events that require OES notification:
Major earthquakes and fires, medical disasters, aircraft crashes, hazardous materials incidents
with evacuations, civil disorder, EOC activations, maritime incidents, Parkfield alerts, terrorism,
Cal-EMA resource requests, nuclear emergencies, and technological emergencies including
significant utility disruption.
5. Fire
General
Two dispatchers are assigned 24/7 to work the “Fire Comm” operation within the Center. They
directly radio dispatch all public fire agencies in the County, with the exception of state, federal,
and certain independently established agencies. Fire Comm handles all fire incidents and can
coordinate mutual aid requests, help assemble strike teams, manage the use of tactical
frequencies, page USAR, and request air ambulances. The Department Basic Disaster Plan
establishes alternate frequencies and dispatching methods in cases of unexpected system loss.
Standard Operating Procedure 5690 deals with weather-related hazards and is described below.
SOP5690 OES Notifications
This SOP states that Fire Comm will notify the appropriate fire agencies when a weather
warning is issued. The Center Shift Supervisors are responsible for ensuring that all warnings are
communicated immediately to Fire Comm.
6. Law
General
The Center operates a 24/7 radio dispatching operation for virtually all law enforcement agencies
in the County. Exceptions include Carmel Police, and state and federal agencies (including those
with jurisdiction on military property). The Department Basic Disaster Plan establishes alternate
frequencies and dispatching methods in cases of unexpected system loss. Law dispatching may
include paging of SAR (Search and Rescue), Dive Teams, social services staff, after-hours
contacts of judges, probation/parole officers, and public works, and many other duties in addition
to communicating with and tracking standard field units.
Weather Warnings
Weather warnings are communicated to all public safety agencies that are dispatched from the
Center, as described in Annex F of the EOC SOP. Warnings are relayed to the appropriate patrol
supervisor, and broadcast on the air if necessary.
7. Emergency Medical Service (EMS)
American Medical Response (AMR)
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2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
The American Medical Response dispatch team is located inside the Center. AMR and Center
work closely together to handle medical response incidents in the County. County dispatchers
answer the calls initially, enter the information in CAD, interrogate for officer safety purposes
and to determine whether crimes are occurring, and then transfer the callers to AMR. AMR
dispatchers dispatch and track field units/ambulances and provide EMD (Emergency Medical
Dispatch, emergency aid instructions) to callers.
SOP5645 EMS Aircraft
Air ambulances are coordinated by Fire Comm according to the EMS Aircraft policy, which
defines an Urban Response Zone (according to EMS Policy 500-59), provides conditions for the
use of aircraft, and establishes communications protocols.
The Big Sur/Basin Fire Complex area is outside the Urban Response Zone. This means that air
ambulances will be automatically deployed, in addition to a ground ambulance for certain types
of emergency medical emergencies, some of which are possible in a mudslide or flooding
situation. Center will dispatch the closest, most appropriate air ambulance resource to handle the
emergency. Air ambulance resources may not be able to provide service during inclement
weather and in that event, the ground ambulance(s) will handle the transport needs.
County Public Works
The Center maintains after-hours emergency contact lists for many agencies and organizations,
including both City and County Public Works Departments. During times of active weather
incidents, such as heavy rain, the Center maintains close contact with the County Public Works
Department, including radio contact with field units staged around the County. Law dispatchers
can contact on-call Public Works personnel after-hours. Public Works clears roads of fallen
trees, clears clogged storm drains and culverts, and maintains water pumping systems.
Carmel Valley Coordinated Emergency Response Plan (Sandbar Management
Authorization/Notification Protocols):
The Sandbar Management portion of the CERP details the notification protocols that
guide the Center during potential flooding hazards at the Carmel Lagoon. The Plan
describes the conditions under which County Public Works takes action, when
notifications begin, and the specific notifications that are to be made. This Plan has been
used successfully for many years. With collaboration and agreement with California
State Parks and other stakeholders, sandbar management at the Carmel Lagoon may be
managed in a proactive manner in advance of actual imminent flooding conditions. This
approach is being used during the 2010-2011 winter storm season.
City Public Works
City Public Works Departments handle flooded streets and sewers, water pumping systems,
fallen tree removal, and damaged infrastructure. The Center has standard and after-hours contact
information or methods for key Public Works staff. Some agencies require or request Police
watch commander notification and approval for after-hours contacts, due to city rules about
overtime payments.
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AGENCY COMMUNICATIONS
8. Environmental Health Division Emergency Response Team
Monterey County Health Department, Environmental Health Division maintains an emergency
response team 24 hours per day, seven days per week and 365 days per year. This team responds
to all environmental health related emergencies, such as hazardous materials spills, contaminated
food, sewage spills and potable water contamination or outages. This team can also act as
informational liaisons for other Health Department Divisions. The team is composed of all
professionals that are registered environmental specialists and certified hazardous materials
specialists. This team also trains with and responds with the Operational Area Hazardous
Materials Emergency Response Team, which includes members of the Salinas and Seaside Fire
Departments. The duty staff can be contacted through Monterey County Consolidated 911
Dispatch Center.
9. Water Resources Agency
The Water Resources Agency (WRA) is on the notification list for certain types of weatherrelated incidents. They are not available 24 hours for weather bulletins, but there is a notification
protocol for 24 hour reporting of alarms that monitor the structural integrity of the Nacimiento
Dam. WRA personnel are assigned to the three County EOC teams and respond when activated.
Nacimiento Dam Emergency Action Plan (EAP)
The EAP was updated in March 2010. There are three notification protocols based on three
conditions related to the structural integrity of the dam. Alarms will detect these conditions and
alert a dam operator, who will then call the Center and advise which of the three conditions are
occurring. An automatic dialer alarm may also trigger a recorded telephone message to the
Center.
Condition A means failure is imminent or has occurred; Condition B means a potentially
hazardous situation is developing; and Condition C is a non-failure emergency condition
requiring dam operation to cease or reduce water flow. Depending on the specific condition,
notifications may be made to the Water Resources Agency, OES, the Sheriff's Office, Camp
Roberts, San Luis Obispo County, CHP, CAL FIRE, and County Public Works.
B.
MONTEREY COUNTY RADIO COMMUNICATIONS AND TECHNICAL SUPPORT
The Radio Communications group of the Information Technology Department is responsible for
the planning, engineering, construction, operation and maintenance of the Public Safety
communications for the County of Monterey, 24 Fire agencies, 12 local Law Enforcement
agencies, and the County Emergency Medical Services (EMS).
Monterey County is unique in that it has a regional consolidated 911 Center with all Law, Fire,
and Medical agencies being dispatched from one 911 Center. This creates numerous
interoperability options. Additionally, Monterey County has the capability to communicate with
Federal agencies such as the Coast Guard, ATF, and the Presidio and Ft. Hunter Liggett. Special
communications channels are also supported e.g. for the “Gang Task Force” and “Undercover
Operations”. Use is made of channels made available under the “Homeland Security” initiatives.
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2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
1. Monterey County Consolidated 911 Dispatch Center
Located in Salinas the center has connectivity to the Local Government channels, Public Works,
County Parks, and other channels in case of emergency. The Emergency Communications Center
is equipped with a 21-position dispatch consoles for call taking and radio dispatch functions and
accommodates dispatch for Fire, Police, Environmental Health, and EMS ambulance services.
2. Monterey County Radio Communications
The primary radio communications frequencies used by public safety agencies are VHF
(Monterey County Sheriff, all Fire agencies, all local police agencies except for Salinas Police,
public works, and local government channels.). The Salinas Police and the ambulance services
use UHF for EMS dispatch and base hospital contact with some use by other agencies. An 800
MHz system is used for mobile data and the MedNet system that ties the hospitals and clinics
together to be used when phone communications is disrupted.
3.
Technologies supported
Dispatch center
A combined digital Zetron “ACOM” radio network and Zetron 3299 telephone handling system
control system plus; Nice recording; Tiburon CAD on IBM servers; Tiburon Maverick mapping;
an Ericsson Telephone system for 7 digit emergency trunks.
Area Communications
Private radio networks are used using Public Safety high band VHF and UHF for Salinas only;
Interoperability VHF (Homeland Security) channels.
Backhaul Communications
A combination of fiber optics, broadband microwave, UHF and 4.9GHz licensed wireless point
to point links networks are spread throughout the 3300 square miles of Monterey County to tie
the systems together. They occupy some 27 radio repeater/communications sites.
4.
County Shared System, Monterey County Emergency Communications
Center
The following table shows user agencies and frequency bands for the Monterey County
Emergency Communications Center:
Monterey
Monterey
County
County
Emergency
Communications
Center
4-12
VHF
Wideband
PRIMARY USERS:
Salinas Fire
Monterey Fire (includes Pacific
Grove
Seaside Fire
Marina Fire
Carmel Fire
Carmel Valley Fire
Monterey County Regional Fire
North County Fire
King City Fire
AGENCY COMMUNICATIONS
Greenfield Fire
Soledad Fire
Spreckles Fire
Gonzales Fire
Big Sur Volunteer Fire Brigade
Monterey County Sheriff
Monterey Airport Public Safety
Monterey Police
Pacific Grove Police
Seaside Police
Marina/CSUMB Police
Del Ray Oaks Police
King City Police
Greenfield Police
Soledad Police
Gonzales Police
5.
UHF
Salinas Police
UHF
Wideband
All MedNet
County Radio Systems Area Coverage
Some 14 radio systems are operated together to form the overall VHF/UHF mobile and portable
radio communications network for the dispatch of emergency services. Detailed coverage maps
are available which show an overall coverage figure for the Monterey County area of some 60 –
70 %. Most urban areas have a much higher coverage capability in part due to the overlap of
channels. This even provides a good level of “in-building” coverage to selected areas. Voting
receiver systems are extensively used.
C. CHP COMMUNICATIONS
With responsibilities for state wide communications to vehicles on state monitored highways, the
CHP communications system primarily uses VHF low band spectrum. VHF frequency
assignments are available to the CHP for special needs.
The Monterey County area is serviced via the CHP dispatch center in Salinas. The major
highways controlled include Highways 101, 1 and 68. The buffer zone of control is
approximately 200 feet either side of the highway. 911 calls from cell phones have in the past
been all; intercepted by the CHP Salinas dispatch center. Sectors are now being diverted into the
Monterey County dispatch center in the City of Salinas.
D. CAL FIRE – DETAILED COMMUNICATIONS AND PLAN
1. Communications Operations
The CAL FIRE San Benito Monterey ECC (Emergency Communications Center) provides
dispatch services for the CAL FIRE engines providing all risk fire protective services for San
Benito and Monterey Counties. Additionally, the ECC provides dispatch services for the fire
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2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
departments and districts of Cachagua, Mid Coast, Aromas, Cypress, Carmel Highlands, Pebble
Beach, San Benito County and South Monterey County. The ECC is the main access point for
making local requests for CAL FIRE resources such as hand crews and heavy equipment. The
ECC is also the Operational Area Coordinator for Fire and Rescue resources in San Benito and
Monterey Counties. The ECC is located on Garden Road in the City of Monterey.
2. Radio Repeater System
Resource dispatching that is done by the San Benito Monterey ECC is accomplished through the
use of nine mountain top repeater sites. These are reached line of sight and through a
combination of microwave relays. Mountain tops used are Call Mountain, Huckleberry Hill,
Williams Hill (Calandra), Palo Escrito, Fremont Peak, Little River Hill, Smith Mountain, Reeves
Ranch, and Carmel Highlands.
In addition to the resource dispatching capabilities, the ECC has three state maintained command
channels available. These channels and the associated mountain top repeaters are available to be
used during the off fire season for other emergencies.
There are three CDF Command 1 repeater sites that serve the Unit. They are on Williams Hill
(Calandra), Hernandez, and Loma Prieta.
There are three CDF Command 2 repeater sites that serve the Unit. They are on Williams Hill
(Calandra), Loma Prieta, and Smith Mountain.
There is one CDF Command 4 repeater site that serves the Unit. It is on Loma Prieta.
3. Portable Repeater
In addition to the fixed repeater sites, the San Benito Monterey Unit has a portable repeater that
could be transported to any location and be used for short term emergency communications
needs.
The portable repeater is capable of functioning on a multitude of VHF High frequency pairs.
Generally speaking, the frequencies are CAL FIRE based. Permission to use a specific frequency
pairs must be obtained from CAL FIRE Southern Region and Sacramento.
The portable repeaters must be deployed and recovered by qualified CAL FIRE personnel.
4. COM 46
The Unit has a communications van. COM 46 is a 1993 Ford Aerostar van that has multiple VHF
radios. This van could be situated in a hill or mountain top position to provide human radio relay
duties or could be placed at a command post to provide communications on multiple radio
channels simultaneously.
CAL FIRE will provide the vehicle w/ operator. Operational frequency ranges include VHF
Low (31MHz), VHF Low (CHP), VHF High public safety (151-174), 400 MHz (Federal
Logistics) The van also contains two VHF amateur radios. The van could be staffed by amateur
radio operators and serve as a vital communications link on the 2 meter amateur radio band and
clear up the public service radio waves for other traffic.
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AGENCY COMMUNICATIONS
5. Portable Radio Caches
The ECC maintains four caches of 5 portable radios each (total of 20). The caches could be
available for loan from the ECC. The radios are generally programmed with forest fire
operations frequencies, but can be reprogrammed to meet the needs of any VHF High frequency
oriented incident operations. The caches can be checked out individually if less than 20 radios
are needed.
6. Monterey County Satellite Trailers
The two Monterey County Satellite Trailers are unavailable for deployment this winter. The
resources were taken out of service by the Interoperability Communications Committee for
maintenance reasons and will be out of service until further notice.
7. CAL FIRE MCC
Another state resource that might be available through the OES ordering system would include
Mobile Communications Centers (MCC’s). These vehicles are large vans that are equipped with
multiple radios with inside operating stations, telephones, a local telephone system, and a small
portable radio cache, an amateur radio operating station, fax and light printing capabilities.
The MCC’s are statewide resources. As such, any request for the resource should be initiated by
the county and forwarded through the OES system to Sacramento with the anticipation that CAL
FIRE would be mission tasked for the resource and the need of Monterey County would be
prioritized with the needs of other areas of the state.
8. Contact Information
The San Benito Monterey Unit of CAL FIRE wants to be helpful and provide assistance.
Requests for the resources that CAL FIRE has at its disposal may be initiated by contacting the
San Benito Monterey ECC at 831-647-6223, 24 hours a day.
Questions regarding the capabilities of the communications resources should be directed to the
ECC Chief, Sam Walker, at 831-601-2409.
E. CALTRANS COMMUNICATIONS CAPABILITY
Caltrans Big Sur Maintenance Station located at the Multi Agency Facility (MAF) is responsible
for the maintenance of State Highway 101 in Monterey County from post mile (PM) 32.25 in the
south 32.25 to PM 63.18 in the north. The Big Sur Maintenance Station has land-line phone
service, cell phone service, radio base station, and high speed internet access. The mountainous
terrain along the Big Sur coastline limits ability to communicate via radio or cell phones. Most
Caltrans personnel stationed in the Big Sur area are familiar with specific locations that are able
to communicate from either by radio or cell phone. A Caltrans high-band radio system with
repeaters is funded and in the planning stages. This system should be operational in the next few
years, and will improve communications for Caltrans along the Big Sur Coastline.
1. Caltrans Communication Resources or Networks Used

Land-line phones

Cell phones *limited to certain areas
4-15
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN











2 way radios – car to car and hand held * limited to certain areas 1 satellite phone
(888) 254-5775 in Willow Springs Maintenance Station
Face to face, oral communication
Caltrans Traffic Management Center (TMC) dispatch in San Luis Obispo
Web access internal and external
Base radio stations located in: Big Sur – Willow Springs – Monterey – Salinas
Trailer mounted changeable message signs (CMS)
Temporary road condition advisory signs on barricades
Caltrans Public Information Office will contact: radio, television, news press
outlets with road conditions, closures, etc.
Caltrans public webpage – Road Conditions
Public can call (800) 427-7623 Caltrans Highway Information Network (CHIN)
for road information
Operational Area Satellite Information System (OASIS) trailer shared ownership
with Cal-EMA and Caltrans can be deployed. For details see Section 3 below.
2.
Current wireless communication (2 way radio / certain cell phones) known
locations:

The specific known locations are:
Big Sur Valley area - PM 46.3 thru 49
North of the Big Sur Valley - PM 50 thru 52
Hurricane Point Area - PM 57 thru 58

South of Nepenthe, Caltrans mobile units have radio contact with one another if
they are within 2 miles of each other.

The Caltrans Supervisor and Caltrans Lead worker have the capability of radio
communicating with the California Highway Patrol at certain locations.
3.
Caltrans Mobile Communications
OASIS Trailer (Operational Satellite Information System)
Caltrans and the State Office of Emergency Services (OES) are joint owners and have 3
command center-type portable trailers with amenities including: Environmental Control Unit, a
restroom, running water (hot and cold), work-stations and state of the art electronics equipment.
District 3 Marysville, District 4 San Francisco, District 7 Los Angeles, each have an OASIS
trailer that can be mobilized and used in any part of the State.
The OASIS trailers have responded to remote fire incidents, hazmat spills, extended road
closures, etc. They are manned by trained Caltrans personnel. They are deployed through a task
order from either the Cal-EMA or a Caltrans Deputy Directors order.
Technical Information on OASIS:
 24/7 Satellite Service Provider 1.2 mm Auto Acquiring Dish
 One Wireless Video Camera System Per OASIS Trailer
 One Mounted PTZ (Pan / Tilt / Zoom) Camera Mast System
 Low Bit Rate Video & Audio Composite Stream
4-16
AGENCY COMMUNICATIONS




Video Feeds Transported Across Satellite System & Intranet
Internet Circuit providing various services – Email and Web Browsing
Twenty-Four Telephone Voice Circuits using VOIP Technology
Two-Way Radio Repeater Telephone Interface
Changeable Message Signs (CMS)
Caltrans has trailer mounted electronic Changeable Message Signs (CMS). These trailer mounted
signs can be towed to any location and programmed to display a wide range of messages to warn
the traveling public of road conditions, closures, detours, etc.
F. AMERICAN RED CROSS COMMUNICATIONS
1. Summary Section
The Monterey Bay Chapter of the American Red Cross ARC) has a main office at 942 Lupin
Drive in Salinas and satellite offices in the cities of Salinas and Carmel. The ARC mandate is to
serve the affected communities needs primarily in the areas of food, lodging, health and
counseling.
This office handles events as follows:
 Local assessment of an events effects (continuing)
 Call for mutual aid if deemed necessary
 Offer of mutual aid to associated ARC offices or other relief agencies as
requested.
2. Communications Capability Section
The Monterey Bay Chapter of the American Red Cross has communications facilities consisting
of a base station located at the Chapter’s main office in Salinas. Also, a communications trailer
suitable for use as an office and several radio-equipped vehicles are located at their Carmel
office.
Primary communications:
Land lines are the primary communication method between offices with cell phones being
primary between personnel. Communications can be supplemented by VHF communications
with the VHF base station being located at the Salinas office communication with the mobile
communications trailer and/or radio equipped vehicles.
Other Communications capabilities
Hand held or portable radios for communications with offices or personnel via the base station
repeater or using portable to portable voice communications.
Amateur Radio
The Salinas office has an amateur radio station with communications capability in to other ARC
locations independent of commercial communications networks.
4-17
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
Satellite Communications
The Salinas office has a satellite system for voice communications world wide.
Communications trailer
Each of the chapter’s “shelter trailers” contains one amateur-band VHF radio kit. This equipment
is kept in a roll-away tool box each of which contains a 50-watt radio, a 120 volt AC to 12 volt
DC power supply, antenna wire, a magnetic antenna base as well as miscellaneous bits and
pieces. A high gain base antenna and a magnetic base antenna are kept in an accompanying tube.
These 2-meter kits could provide two-way radio communication from shelter sites or other
locations where electricity is available.
The trailer is towed through the typical ball (2 5/16) arrangement. The interior dimensions are
approximately 7.5 by 16 feet.
Vehicles
The Monterey Bay Chapter has ERV 3047, ERV 3049, ERV 3860 and Jeep vehicles that are
equipped with communication devices as follows:

One 100-watt low-band radio tuned to the American Red Cross national
frequency: 47.420 MHz

One 5-watt low-band handheld radio tuned to the ARC national frequency

A CB Radio

A commercial VHF radio tuned to the ARC frequency as well as CALCORD

A satellite phone 254-240-9034
The Chapter also has a communications trailer and an SUV with Chapter markings, Red Cross
radios, and amateur radio equipment.
The Chapter has a commercial Kitchen trailer and a special emergency response vehicle
primarily dedicated to transporting prepared food.
Miscellaneous
Several of the chapter’s “shelter trailers” contain one amateur-band VHF radio kit. This
equipment is kept in a roll-away tool box each of which contains a 50-watt radio, a 120 volt AC
to 12 volt DC power supply, antenna wire, a magnetic antenna base as well as miscellaneous bits
and pieces. A high gain base antenna and a magnetic base antenna are kept in an accompanying
tube. These 2-meter kits could provide two-way radio communication from shelter sites or other
locations where electricity is available.
In 2010 the Chapter added a Shelter Trailer with resources for the Access & Functional Needs
Population and plan to add a second “like” resource in the spring of 2011. These resources will
be strategically placed throughout the County for deployment as needed.
4-18
AGENCY COMMUNICATIONS
G. AMATEUR RADIO AREA/RACES COMMUNICATIONS
Amateur radio communications capabilities exist throughout the County. "Ham" radio operators
with fixed and mobile equipment are available to establish point-to-point communications when
requested. Many of these operators are pre-registered as disaster service workers.
The Monterey County EOC houses amateur radio transceivers for several bands. Operations are
conducted in the EOC by Auxiliary Communications Support Officers normally monitoring
ARES 2 VHF primary repeater. OES maintains a list of qualified ARES operators and provides
training and exercises.
Under ARES, operators may be forward deployed before actual County EOC activation to
current "served agencies," e.g.: county EOC, county wide hospitals, NWS Monterey, cities of
Salinas, Seaside, Monterey, Marina, Carmel and Monterey Bay American Red Cross
chapter base station, NPS, CAL FIRE ECC, if they are deployed by the ARRL ARES DEC.
Operator's should not "self dispatch" to served agencies or disaster scenes. Otherwise if they are
injured, they would need to utilize they private insurance for care.
Pre-County EOC activation, designated ARES operators will monitor the developing situation
from residences and vehicles. Announcements (QST's) may be provided as a "heads up" for
possible operator stand-by and possible deployment. The OES On-call Duty Office will be
notified of any situations warranting possible operator stand-by and deployment by calling 7961900. An after hour number is provided by recording at that number.
Amateur radio staff serving in the EOC participate as part of the Logistics Section. Requests for
amateur radio resources may come in to Logistics at any time, or may be known during briefings
where amateur radio resources might be utilized. Typical locations include Red Cross shelter
sites, hospitals, EOCs, EAS radio stations, evacuation points, road closure barricades, with
public works staff, in the field as weather spotters, or at any location where government agency
communications or cell phones are not effective. Operators are assigned by amateur radio EOC
staff (Personnel Unit in the Logistics Section) on a shift basis until the need no longer exists.
Generally a "5 mile radius" plan is used so that operators are as close to their homes as possible.
Disaster Service Worker Volunteer Program (DSWVP) Communications Class operators are
assigned first. Each assigned operator is provided with a "READI-REF" as to what their
responsibilities are before and during deployment. This information is excerpted from the
Governor's Office of Emergency Services DSWVP Guidance dated April 2001, Appendix J:
Disaster Service Worker Guidance. These operators are trained and experienced. In a disaster
operation they are covered by State Worker's Compensation "portal-to-portal," over the most
direct route from residence to the disaster deployment site and the most direct route back to their
residence. They are also covered while at a DSWVP training event, e.g.: Annual Sea Otter
Classic (SOC) and Big Sur International Marathon (BSIM). These have been pre-approved by
the Monterey County Operational Area Coordinating / Disaster Council (OACC).
The OES Office/Radio Room stores printed DSWVP Registration, Training Records and
Activation Records. In event of a DSWVP claim, the DSWVP Registration Form, Training
and/or Activation Record and State Compensation Insurance Fund SCIF 3301, if not superseded,
would be sent via USPS Certified Mail.
4-19
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
Deployed operators are tracked using the ACSO office dry erase / magnetic tracking board. A list
of deployed operators will be tracked by the Personnel Unit Leader in the Logistics Section and
must also be provided to the EOC Finance/Administrative and Planning Sections.
Amateur radio resources also may provide VHF "digital" packet to provide an "off channel" and
semi-secure means to provide communications. A resource tracking system is also available via
amateur radio. Locations may be viewed via an Automatic Packet Reporting System (APRS)
Amateur Radio screen or via the internet as a LAST reported location.
The Monterey County ARES/RACES band plan can be found at Appendix I: Monterey County
ARES and RACES Band Plan.
H. WIRELESS (CELLULAR) COMMUNICATIONS SYSTEMS
AT&T operates land line telephones service s and G2 and G3 wireless systems throughout
Monterey County.
Outage Reporting: The number that local agencies can use to alert AT&T Mobility of outages,
damaged cell sites, lines and poles damaged by fire, etc., is:
Customer Support: 1-800-331-0500
For hearing or speech impaired: 1-866-241-6567
Verizon operates G2 and G3 services in various parts of Monterey County
I.
MOBILE COMMUNICATIONS SUPPORT UNITS
Several agencies have access to mobile communications units. They exist for a variety of
purposes and are located both inside and outside Monterey County boundaries.
A:
B:
C:
D:
Red Cross - mobile communications trailer.
Caltrans – mobile communications vehicle (OASIS trailer)
Monterey County - Office of Emergency Services (MECU)
Monterey County - Interoperability Group mobile Voice Satellite systems
(Trailers currently out of service)
E: Verizon Cellular Communications. – Two Mobile replacement “Cell
Towers” These mobile replacement “cellular towers” with auxiliary radio and power
equipment are located in the Sacramento region. They are under the control of the Verizon
operations group and can be mobilized through the Verizon business offices.
F.
Monterey Peninsula Airport Fire District – Incident Command Vehicle
G.
Salinas Fire Department – Incident Command Vehicle (anticipated inservice Spring 2011. Available for mutual aid, multi-discipline).
V. AGENCY CONTACTS
Names/contact information for individuals that will participate in fulfilling this function during
an emergency are:
AGENCY
County OES
County 911
County IT/Comm.
4-20
INDIVIDUAL
Sidney Reade
John Mount
Dave Dalby
OFFICE PHONE
831-796-1902
831-769-8886
831-759-6919
CELL PHONE
831-238-7365
831-595 6091
AGENCY COMMUNICATIONS
County Radio Comm
Caltrans
County Sheriff
CHP
CAL FIRE
American Red Cross
National Weather Service
Amateur Radio -EOC
Cellular AT&T
A!ert Monterey County
Lee Hollingsworth
Dennis De Groodt
Chuck Monarque
Lt. Sam Dickson
Sam Walker
Lynda Maguet
Tom Evans
On-Call Duty Officer
Bettye Saxon
Lynn Diebold
831-796-1463
831-783-3010
831 755-3803
831-796-2103
831-333-2609
831-424-4824
831-656-1710 x223
831-796-1900
831-649-2086
831-769-8880
831-970-0190
831-262-0377
831-601-2409
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2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
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2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
Chapter Five:
EVACUATION AND ROAD CLOSURES
THE HARD DECISION
I. PURPOSE
The purpose of this chapter is to define:

the process, resources, systems, networks, etc., required to plan and implement evacuations
and road closures made necessary by winter storms;

list specific actions that are expected to be completed to enhance the ability of public and
private agencies to respond to a winter storm emergency; and specifically implement
evacuations and road closures.
II. SCOPE
The information contained in this chapter pertains generally to evacuations and road closures and
specifically as they would be required due to flooding and debris flows in high-risk areas left in
the aftermath of the Basin Complex Fire.
III. CONCEPT OF OPERATIONS
A. AUTHORITY
Pursuant to the Monterey County Disaster Plan, the Monterey County Sheriff’s Office is the
scene manager for major evacuations. Under California Penal Code Section 409.5, the Sheriff’s
Office has the authority to close an area whenever there is a menace to public health or safety
created by a calamity such as a flood, storm, fire, earthquake, explosion, accident or other
disaster. The Sheriff’s Office primary role is to implement evacuations, establish a perimeter
around the evacuated area and maintain patrol and security of the interior and exterior of the
evacuated area. These functions will require the assistance of other agencies to effectively carry
out the evacuation process.
B. DECISION TO EVACUATE AND EVACUATION PLAN
Typically, no single agency will have the responsibility to make the decision to evacuate. Most
emergencies will involve the Incident Command System utilizing a Unified Command and such a
decision will be made using the expertise of multiple agencies. Once that decision has been
made, the Sheriff’s Office assumes full authority and responsibility to implement the evacuation.
The need to consider an evacuation would probably first be determined by agencies that
participate in the "Intelligence" function for a winter storm event (see Chapter 6). This includes
the National Weather Service, Monterey County Water Resources Agency, Public Works
Department, Emergency Communications Department, and United States Geological Survey.
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
Factors might include current level of rainfall, precipitation forecast, road conditions,
observation reports from first responders, storm patrols, residents, and weather spotters, etc. If
the EOC is activated, representatives from each of these agencies would assemble with
Command Staff, including the Law Enforcement Branch Director, and make the decision. Every
attempt will be made to involve local first responders in the decision making process. Ideally,
such agencies would place a representative in the EOC. Otherwise, a decision to evacuate will
be made by phone consultation, by field staff, or both.
Once made, the decision would be communicated to the on-scene command and, in the EOC,
with representatives from the American Red Cross, SPCA, Department of Social and
Employment Services, MST, CHP, Public Works and Caltrans. These agencies would plan the
location of public shelters and determine safe and appropriate evacuation routes and road
closures so that the Sheriff's Office could advise people to evacuate to a specific location. In
some cases it may be necessary to provide a temporary evacuation point (safe area) and
transportation to an established public shelter.
An evacuation plan should include the following information as soon as it becomes available.
Not all information may be available upon initiate evacuation orders and will require updating:
 Area to be evacuated
 Available evacuation centers including for
pets and large animals
 Available means of notification
 Personnel available to carry out
evacuations
 Time available
 Location of evacuation centers including
for pets and large animals
 Anticipated duration of emergency

Evacuation routes and/or road
closures
The decision to conduct an evacuation will also be immediately provided to the Public
Information Section for dissemination by all available means to the affected public including the
media and 2-1-1. A!ert Monterey should also be initiated to the affected population with an
appropriate message. This should include as much of the above information as possible.
C. LEVELS OF EVACUATION NOTICES

Evacuation Watch: In this situation, a warning is given to persons within the affected area that
A THREAT OF LIFE AND PROPERTY EXISTS. (Persons issued this type of warning
are not required to evacuate.

Evacuation Warning: A warning is given to persons in the affected area that an IMMINENT
THREAT TO LIFE AND PROPERTY EXISTS. (Persons issued this type of warning
SHOULD evacuate in accordance with directions from Sheriff’s Office personnel.
D. NATURE OF EVACUATION ORDER
5-2

California Penal Code §409.5 gives the Sheriff’s Office authority to arrest persons during
incidents involving evacuations.

The reality is that unless there is an extreme situation involving a subject interfering with or
obstructing Sheriff’s Office personnel in the course of their duties, there will be no arrests. An
arrest is an absolute last resort.
EVACUATIONS AND ROAD CLOSURES

Arresting someone during an evacuation process effectively takes an evacuation resource out
of commission for the time it takes to process and transport an arrest. With limited resources,
we cannot afford to do this.

If someone wishes to remain on their property in a life-endangering situation, the deputy will
try to persuade them to leave.

If the individual still does not desire to evacuate, the deputy will have instructions to obtain
their name, date of birth, physical characteristics as well as the name(s) and contact
information for their next of kin.

An individual who chooses to stay on their property may take the attitude of “who cares if I
stay.” We actually do care, but more importantly, their choice to stay will ultimately require
more of our precious few resources to be committed to rescue operations that we otherwise
would not have to do.

Based on circumstances, location and situational awareness, the Sheriff’s Office may
suggest the option for certain residents facing a limited threat to make their own decision
to shelter in place.

1. Other Factors
Based on the extent of the storm, resources may be limited.

Deputies may end up being deployed to other areas in the county where flooding and/or
landslides might occur, limiting the number of deputies that can be deployed to any given
area, such as Big Sur.

Helicopters are a valuable resource, but during a storm their use may be limited or nonexistent.

Mutual aid from agencies in other counties is a resource as well, but the extent of any given
storm might render mutual aid non-existent due to deployment in their own areas of
responsibility.
2. Long Term Emergency Deployment of Resources
In the event any given area, such as the Big Sur area becomes isolated because of flooding and/or
landslides, the Sheriff’s Office will implement measures to deploy a deputy or deputies into the
isolated area. This has been accomplished in the past by whatever means necessary to effect this
deployment, including the use of aerial (helicopter) insertion. Additionally, deployed personnel
should be provided with accommodations by area hospitality businesses.
IV. ROAD CLOSURES
Following an evacuation it will be necessary to secure the evacuated area by closing roads and
providing security patrols. Road closures may also be necessary for safety reasons, i.e., the road
itself has become impassable or may become impassable based on forecasts. Dirt roads are
especially vulnerable to heavy rains and particularly due to the Basin Complex Fire, overflowing
culverts may create unacceptable hazards.
Special Note: Individual commodity requirements that arise within the evacuation area may
need to be coordinated through the Incident Command.
5-3
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
In anticipation of heavy rains and consistent with recommendations made in BAER and SEAT
reports, warning signs at certain roads have been installed. This is a collaborative effort
involving California State Parks, the USFS, and the County of Monterey. Signs state "Entering
Burn Area Stay on Road", "Falling Debris and Rock", or "Flash Flood Area". Location of signs
are Tassajara Road, Indians Road, Nacimiento-Ferguson Rd, Miller's Canyon Rd, Church Road,
and Pico Blanco Road. Additional signs can be produced and placed as needed. The County
Public Works Department and CalTrans have changeable message signs that are also available
for use as needed.
In cooperation with the USFS, the County Public Works Department will conduct storm patrols
on County Roads and, under contract, on roads owned by the USFS. The Monterey County
Department of Public Works and Caltrans will conduct storm patrols as necessary and feasible to
determine the condition of roads that may provide critical access to threatened populations and
resources. Storm patrols will be conducted only when it is safe for County and State personnel
and during daylight hours. If the EOC is activated, road condition reports will be provided to the
Planning Section as one of several factors that are useful in determining the need for evacuation.
Also, an agreement between the County of Monterey and USFS defining road ownership and
maintenance responsibilities is included as Appendix M: USFS-Monterey County Road
Maintenance Agreement. Roads necessary to provide critical services to isolated communities
may be closed. Limited access to a closed area will be determined on a situation specific basis
by the Sheriff’s Office Incident Commander working within the Unified Command. All factors
will be considered in determining what level of limited access may be safe and authorized. If
limited access is allowed, the Sheriff’s Office MAY consider utilizing ACCESS CONTROL
MEASURES, depending on the circumstances.
V. AGENCIES
The following agencies and organizations represent the primary agencies and organizations that
may be involved in implementing this chapter of the plan.






American Red Cross
 Cachagua Fire
Monterey Bay Chapter
ARES Monterey District  California Department of
Forestry and Fire Protection
(CAL FIRE)
Arroyo Seco Community  California Department of
Transportation (Caltrans)
Arroyo Seco Fire
 California Highway Patrol

Big Sur CERT
Big Sur Coast Property
Owner’s Association
(CPOA)
Big Sur Community

Big Sur Fire

Cachagua Community
5-4
 Carmel Valley Fire
 Monterey County Department
of Social & Employment
Services
 Monterey County Health
Department
 Monterey County Office of
Emergency Services
 County Public Works
 Monterey County Sheriff’s
Office
 Monterey-Salinas Transit
 North Monterey County Fire
 Monterey County Regional
Fire
 Schools in impacted areas
 SPCA

California State Parks
 United States Forest Service
 Zen Center Tassajara
EVACUATIONS AND ROAD CLOSURES
VI. AGENCY ROLES AND RESPONSIBILITIES
A. MONTEREY COUNTY SHERIFF’S OFFICE
What the Sheriff’s Office will do during an evacuation:

Establish a perimeter around the affected area.

Divide the area into sectors. Evacuations will begin closest to the incident and move outward.

Deputies will utilize door knocks, sirens, public address system, etc., as appropriate.
Additional resources for notification include the TENS system and amateur radio.

Deputies will keep a log of each contact or no-contact as the case may be.

Deputies will also ask about neighbors who might be deaf, ill or invalid and not able to
respond to a door knock.

Deputies will advise of the type of evacuation (Watch or Warning).

Deputies will advise of the best evacuation route.

Deputies will advise of the location of evacuation centers, if known.

Deputies will advise of the remaining time before the situation becomes critical, if known.
What the Sheriff’s Office will do Post-Evacuation.

Once an evacuation is complete, the Sheriff’s Office will take additional measures. Access to
the closed area will be determined to be at one of two levels.

No-Access: Prohibits unauthorized persons from entering the closed area.

Limited Access: Allows persons access into the closed area based on criteria established by
the incident commander. Examples:
1. Residents with valid identification.
2. Public utility employees.
3. Authorized representatives of news media.
4. Owners, managers, employees of businesses within the closed area.

Once a perimeter is established, Sheriff’s Office personnel will patrol the perimeter and
interior of the closure area as appropriate and necessary.

Depending on circumstances, there will be a determination to use barricades, deputies (or
CHP) or both at certain access points.
B. CALIFORNIA HIGHWAY PATROL

Will assist with transportation route and road closure decisions and workload.

Will staff checkpoints.

May have up to three officers and vehicles committed to support evacuation.

Will be responsible for 24- hour shift scheduling once assignment is accepted.
5-5
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN

Will work on State Highways and County Roads as determined.
C. CALIFORNIA DEPARTMENT OF TRANSPORTATION (CALTRANS)

Stage resources such as barricades and road signs.

Staged resource of a Changeable Message Sign (CMS).

Have personnel available to respond to incident locations with staged resources.

Resource availability is particularly crucial at the Big Sur and Willow Springs (Gorda)
Maintenance Stations.
D. MONTEREY COUNTY DEPARTMENT OF PUBLIC WORKS

Provide facilities, services, personnel, equipment and materials in support of incident response
and maintain inventories and records on status of facilities.

Obtains and provides information on road conditions through storm patrols and other means.
E. UNITED STATES FOREST SERVICE

It is anticipated that USFS personnel will assist in evacuating visitors from forest service lands
and possibly make their personnel available to assist in evacuation notifications outside forest
service lands.
F. CALIFORNIA STATE PARKS

It is anticipated that State Parks personnel will assist in evacuating visitors from State Parks
lands and possibly make their personnel available to assist in evacuation notifications outside
forest service lands.
G. SPCA

Provide resources and assistance in the evacuation of small and large animals to safe locations
determined based on the location and extent of the emergency.

Open and support animal shelter in conjunctions with people shelters in accordance with Op
Area Plans.
H. AMERICAN RED CROSS

Develop sheltering system with Sheriff’s Office upon notice of evacuation using already
established shelter resources such as schools, etc.

Determine number of evacuees.

Assist in development of preliminary evacuation “point” (safe areas) while evacuation
“shelter” is being established. Transition from evacuation point to shelter may require
extended period of times.
I. MONTEREY COUNTY DEPT. OF SOCIAL & EMPLOYMENT SRVCS (DSES)
5-6

Ability to arrange for staff to assist with outreach and/or translation, etc. service to augment
Red Cross shelter staff. (Keeping in mind DSES staff are typically located in Salinas, Seaside
and King City and travel time will be important).

Identification and outreach of three key special needs populations. A.) Home care recipients
((In-Home Supportive Services, Multi-Purpose Senior Services, Linkages). B.) Frail, elderly,
disabled individuals known to Adult Protective Services. C.) Foster youth.
EVACUATIONS AND ROAD CLOSURES

Networking with other providers of services (Alliance on Aging, private homecare providers,
Central Coast Center for Independent Living) to seniors and disabled individuals to assure
connections with people living in impacted communities not known to DSES.
J. MONTEREY COUNTY HEALTH DEPARTMENT

Inspect feeding operations at sheltering locations to assure safe and sanitary food and water.

Inspect and facilitate in the provision of other sanitary accommodations, i.e. port-a-potties.

Respond to reports of hazardous materials present in flood waters.
K. FIRE SERVICES

If available, fire personnel to assist in evacuation notifications.

Utilize fire response maps to assist deputies in locating remote residences.

Utilize local fire personnel’s knowledge in locating remote residences.

Utilize fire personnel and resources in assisting in difficult or access & function needs
evacuations.

Provide information to determine safest local evacuation point near/within the disaster area.
L. COMMUNITIES AND COMMUNITY ORGANIZATIONS

Utilize agency contact point information contained in this plan to begin primary evacuation
notifications within a specific community, i.e. Big Sur, Cachagua, Tassarja Zen Center, etc.

Interface with community organizations such as the Coast Property Owner’s Association
(CPOA) for assistance with notifications based on knowledge of home locations.

Interface with community organizations such as the Coast Property Owner’s Association
(CPOA) for assistance with notifications based on already established communications
protocols within those organizations, i.e. phone trees, email lists, GMRS radios, HAM radios,
etc.

Utilize CERT volunteers with deputies to do evacuation notifications because of localized
knowledge of residences and residents.

Utilize CERT and Community Organizations to provide further input on localized evacuation
points.
M. MONTEREY-SALINAS TRANSIT

Provide buses/vans to aid in evacuation process, and from evacuation site to evacuation
shelters, provide rides for access & functional needs population upon request.
N. SCHOOLS

Provide facilities to use as evacuation points or public shelters.

Provide school buses to aid in evacuation process.
VII. AGENCY CONTACTS
Names and phone numbers of agencies and individuals that will participate in this function are
listed below:
5-7
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
AGENCY
CAL FIRE
Carmel Valley Fire
CAL FIRE
North County Fire
Monterey County Regional
Soledad Fire
Big Sur Fire
Big Sur CERT
Big Sur Community
Cachagua Community
Cachagua Community
Cachagua Community
INDIVIDUAL
Richard Hutchinson
Michael Urquides
Cheryl Goetz
Chris Orman
Mike Urquides
Rich Foster
Martha Karstens
Hal Latta
Kelly Erin O’Brien
Big Sur CPOA
Big Sur CPOA
Big Sur CPOA
Zen Center Tassajara
County Sheriff
County OES
County OES
County OES
County OES
County OES
USFS
USFS
USFS
State Parks
State Parks
State Parks
A!ert Monterey
ARC- Monterey Bay
SPCA
County Pub. Works
County Env. Health
Caltrans
Caltrans
CHP
County Radio
Co. Public Inform. Ofcr.
County DSES
County DSES
Butch Kronlund
Richard Ravich
Mike Caplin
Leslie James
Mike Richards
On-call Duty Officer
Sidney Reade
Bertha Simpson
Teresa Meister
David Krauss
John Bradford
Manual Madrigal
Mike Kremke
C.L. Price
Brent Marshall
Rain Greenslate
Lynn Diebold
Lynda Maguet
Lisa Hoefler
Richard Sauerwein
John Ramirez
Dennis De Groodt
Reed Russell
Sam Dickson
Lee Hollingsworth
Maia Carroll
Elliot Robinson
Maragrita Zaraga
5-8
John Russo
OFFICE PHONE
333-2600
455-1828
625-8715
633-2578
455-1828
223-5103
667-2113
667-2993
658-0821
659-7700
CELL PHONE
214-5211
595-9461
533-1010
659-1189
667-0332
667-2493
624-5418
659-2229
755-3761
796-1900
796-1902
796-1903
796-1905
796-1901
594-9375
(805) 550-6905
594-9375
667-0193
667-2449
667-2179
424-4824
373-2631
796-3071
755-4542
783-3010
783-3003
796-2100
796-1463
796-3092
755-4434
755-8492
809-8788
238-3322
238-3328
809-6041
760-0415
(805) 766-4352
212-9353
262-0377
(805) 550-5098
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
Chapter Six: INTELLIGENCE
THE BASIS OF SOUND DECISIONS
I. PURPOSE
The purpose of this chapter is to define:

resources, systems, networks, etc., that are available for forecasting winter storms
(timing, duration, intensity and location),

resources, systems, networks, etc., that are available for monitoring winter storms
(timing, duration, intensity and location), and

specific actions to disseminate forecast and monitoring information to responsible entities
for decision point implementation.
II. AGENCIES
The following agencies and organizations represent the primary agencies and organizations in
developing this chapter of the Winter Storm Plan:
 Monterey County Water Resources
Agency
 National Weather Service
 US Geological Survey
 California-American Water
III. INTRODUCTION
The INTELLIGENCE component of the Winter Storm Plan 2008-09 is divided into three
sections: FORECASTING, MONITORING and DISSEMINATION. The forecasting section will
discuss the efforts to forecast the weather and identify storms and their related severity, while the
monitoring portion will discuss the various real-time monitoring and surveillance activities that
occur before, during and after a storm. Both these sections play a critical role in the development
of decision points, as well as determining when to implement a decision point. The DECISION
POINTS component of this plan is subsequent to this component.
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
The DISSEMINATION section describes how intelligence information will be distributed to the
POINTS OF CONTACT for PUBLIC INFORMATION. The dissemination actions are standard
protocol under the Standard Emergency Management System (SEMS) structure.
With both the FORECASTING and MONITORING sections of this plan, it is implied that
sufficient preparation work has been performed on the forecasting, surveillance and monitoring
equipment in the field and in the various office locations. This preparation work can include, but
not limited too, annual maintenance and repairs of radar equipment, precipitation and stream
flow gages, radio and other transmission equipment, and computer equipment. Following the
Basin Complex Fire, it is mission-critical to assess all the tools necessary to forecast and
monitor, and be certain that everything is in working order.
IV. FORECASTING
The National Weather Service (NWS) provides weather and hydrologic forecasts and warnings
for the protection of life and property. This is done using the most advanced technology to
monitor the weather and disseminate appropriate watches, warnings, and advisories to alert the
public to potential weather hazards.
A.
WEATHER FORECASTING
Routinely, the NWS forecast office prepares twice-daily forecasts out to seven days for sensible
weather, i.e. temperatures, winds, sky cover, probability of precipitation etc. These forecasts are
prepared using a suite of numerical forecast models that run from the global scale down to very
local scales.
Included in the routine and updated forecasts are rainfall amounts generated for 6-hour intervals.
These forecasts, called Quantitative Precipitation Forecasts (QPF), are provided at a resolution of
2.5 km2. Several additional products may be issued by the NWS if there is a threat of hazardous
weather. One product is the Hazardous Weather Outlook (HWO). If a significant event is
occurring or is expected to occur within the next 7 days, an HWO will be issued. Another
product that may be issued is a Special Weather Statement (SPS). An SPS can address any
significant weather changes that would impact the public. This might include much colder
weather, a change to wet weather, or windy weather. An SPS is usually reserved for weather
with potential for high impacts, and will be specific for just those areas expected to be impacted.
When a winter storm is within four days of landfall, the NWS may issue non-routine outlooks
and watches related to specific hazards associated with that storm. These might include (note the
three letter identifier is the product ID used to transmit the product over EDIS, NOAA Weather
Wire and on EWARN software that Emergency Managers, Flood Control and Water Resources
Managers):
1) Hydrologic Outlook- ESF – This outlook will identify the possibility of flooding on a
near-term forecast horizon, typically 3-4 days from the event.
2) Hydrologic Statement – RVS – If main-stem rivers are to rise significantly but stay
below flood stage.
3) Flood Watch – FFA – Issued within 48 hours of potential flooding along main-stem
rivers. This would include forecast points along the Salinas, Carmel and Pajaro Rivers
in Monterey County.
6-2
INTELLIGENCE
4) Flash Flood Watch – FFA – Issued 12 to 18 hours prior to potential flooding along
smaller stream and creeks - some with United States Geological Survey (USGS) gage
sites. This would include the Big Sur Rivers, the Arroyo Seco near Soledad, the San
Antonio River near Lockwood and San Lorenzo Creek below Bitterwater Creek near
King City. However, any area in the County that could see rapid rises in water levels,
even if non-gauged, might be included in a Flash Flood Watch. Also, this watch will
be issued specifically for burn areas with high potential for debris flows, which will
be mentioned in the text.
5) High Wind Watch – NPW – This watch will be issued if sustained winds are forecast
to exceed 40 mph or wind gusts are forecast to exceed 58 mph in areas below 900 feet
in elevation.
The National Weather Service and the County of Monterey maintain a Weather Spotter Program.
Forecasts may be refined with information provided by weather spotters. When severe weather is
expected, weather spotters are notified through various means including ham radio, telephone,
and NWS weather radio alert. All spotters are trained to report observable conditions through
prescribed channels and in prescribed formats. This information is used to update or modify
winter storm advisories, watches, and warnings, and may therefore play a role in the decisionmaking process regarding potential evacuations and other response actions. It is one of several
factors that are considered. Other factors include data from rain and river gauges, lead time
required for effective evacuation, logistics of the evacuation process, and sustainability of the
affected community if sheltered in place.
When Monterey County Emergency Communications receives significant information by any
means, including information received from a weather spotter, the information will be reported
to the National Weather Service, Monterey Office (NWS). The NWS will use the information to
produce weather statements, advisories, watches, or warnings.
B.
HYDROLOGIC FORECASTING
The NWS California-Nevada River Forecast Center (CNRFC) in Sacramento provides river
stage forecasts for main-stem forecast points along the Salinas, Carmel and Pajaro Rivers in
Monterey County. These river models require knowledge of soil moisture and impending rainfall
to produce a forecast river stage. Given the uncertainty in rainfall forecasts, the CNRFC river
stage forecasts are limited to the first 24 hours. As mentioned in Section 1a, the NWS forecasts
rainfall out through 72 hours in 6 hour increments. The first 24 hours is used in the official river
forecast and the following 48 hours of QPF are used as guidance. If the rainfall over the next
several days is expected to produce significant rises on the main-stem rivers, a Hydrologic
Outlook will be issued for those particular rivers. If a main-stem river is expected to reach
monitor stage but not flood stage, a Hydrologic Statement will be issued. If stages are expected
to reach or exceed flood stage, a Flood Warning will be issued.
The NWS does not run forecast models for the Big Sur and Arroyo Seco basins. However, the
NWS monitors the USGS stream gages on these rivers and based on forecast rainfall and runoff;
determine whether flash flooding is possible. For any river or stream with its headwaters in the
Basin Complex, Indian, or Chalk burn areas, the runoff will be greatly enhanced during the next
few winter seasons. Also, the chance of debris or mud flows is greatly enhanced.
6-3
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
For a more complete picture of what services the NWS provides for the forecasting of winter
storms, please see Appendix N: Winter Storm Plan-Intelligence.
V. MONITORING
Once the storm arrives on the Central Coast, monitoring of the storm begins, while forecasting
activities also continue. The NWS utilizes a suite of advisories that could be issued based on the
severity of a given storm. These include:
1) Flood Warning – FLW – Issued for main-stem rivers. This means flooding is occurring or is
imminent. Again, this would cover only the Salinas, Carmel and Pajaro Rivers in Monterey
County.
2) Flood Warning – FLW – Issued for significant flooding in areas other than main-stem rivers.
This product can be issued for widespread urban and/or small stream flooding that is
occurring or is imminent. This product is mainly used for urban locations where widespread
street flooding is occurring that could be life threatening if a person were to drive into
flooded underpasses or low lying areas that have an underdetermined amount of water
flowing across the area. Again, this product is for larger areas such as parts of or entire
counties.
3) Flash Flood Warning – FFW – Issued for flooding and/or debris flows which are occurring or
imminent along streams that may or may not have USGS gage sites, or in designated burn
areas, including the Basin Complex, the Indians Fire area and the Chalk Fire area in
Monterey County.
4) High Wind Warning – NPW – Issued when sustained winds of 40 mph or greater and/or
gusts over 58 mph are occurring or imminent for areas below 900 feet in elevation. For areas
between 900 feet and 2500 feet wind gusts must exceed 70 mph for a high wind warning.
High Wind Warnings are not issued for areas above 2500 feet.
5) Wind Advisory – NPW – Issued for sustained winds of 35-39 mph and/or gusts between 4557 mph for elevations below 2500 feet.
6) Winter Storm Warning – WSW – Issued for areas below 3000 feet when snowfall
accumulations of 5 or more inches are expected in 12 hours, or when 7 or more inches are
expected in 24 hours that would impact travel or endanger hikers and backpackers.
The NWS utilizes weather-observing systems that provide real-time assessment of hazardous
weather. Included in these systems is the Doppler Weather Radar atop Mt. Umunhum in the
Santa Cruz Mountains. There are two other Doppler weather radars that cover Monterey County;
one at Hanford in the Central Valley that covers the eastern sections of Monterey County and
one at Vandenberg AFB which covers southern Monterey County. These radars can be accessed
via the NWS web site. All of these radars feed into the Monterey forecast office in real-time.
Post-processing of the radar data provides real-time estimates of rainfall rates within the radar
coverage area. These estimates are utilized for potential flash flood or debris flow warnings.
Rainfall rates for initiating debris flows and potential flash floods can be considerably lower for
burn areas than for highly vegetated terrain.
Special equipment has been installed at Point Sur on State Park property to augment NWS
Doppler Weather Radar data. A vertically-pointing radar unit will be able to detect rainfall that
may not be detected by surrounding Doppler Weather Radars.
6-4
INTELLIGENCE
Another weather-observing system used for storm monitoring is the Monterey County Water
Resources Agency (Agency) Automated Local Evaluation in Real Time (ALERT) System. This
is a series of radio-telemetered precipitation and stream gages strategically placed around the
County to monitor weather and stream levels during storm events. The Agency, based on
forecast information, monitors weather events predicted to cause flooding or in this winter’s
case, debris flow initiation in the burned areas of the County. The Agency is in cooperation with
the USGS to telemeter USGS stream gages, thus providing a redundancy (in addition to the
USGS web site) in real-time reporting for the stream flow data.
Other observation systems include ALERT systems from Santa Clara Valley Water District, the
County of Santa Cruz, San Benito County, and the State of California Data Exchange Center
(CDEC). Through the integration of all these data systems, effective monitoring of storm events
in Monterey County can be performed with great efficiency.
As described above, technology has been used to effectively monitor the breadth of the County
with minimal resources. Technological systems can go a long way to describing the situation;
however there is always the need to ground truth the information being received. During storm
events, various field crews are out and about in Monterey County, evaluating situations,
describing what is being seen, and if it is their charge, measuring effects of the storm.
The Agency, along with County Public Works, has crews that are in the field during storm
events. The Agency crews obtain visual readings at the lagoons, rivers, and levees around the
County as well as evaluate the conditions of the Agency dam structures at San Antonio and
Nacimiento Reservoirs, while the Public Works crews keep the roadways, bridges and drainage
structures clear, and close roads if damage or runoff conditions warrant. The Monterey County
Department of Public Works will conduct storm patrols as necessary and feasible to determine
the condition of roads that may provide critical access to threatened populations and resources.
Storm patrols will be conducted only when it is safe for County personnel and during daylight
hours. If the EOC is activated, road condition reports will be provided to decision-makers as one
of several factors to be used in determining the need for evacuation. Road closures will be
reported on the Public Works website, http://www.co.monterey/publicworks/status.htm. Of
special notice for this situation, California-American Water (Cal-Am) monitors the conditions of
the dams at Los Padres and San Clemente Reservoirs. An Emergency Response Plan for various
failure scenarios at San Clemente Reservoir is attached in Appendix N: Winter Storm PlanIntelligence.
In addition, USGS field crews are deployed to priority sites to perform stream flow
measurements, thus evaluating the effects of the storm. Deployment of these crews is based on
priorities established in USGS 2009 Water Year Flood Action Plan. Highest priorities in
Monterey County are for Arroyo Seco, Big Sur and Carmel River basins. If a flood event
becomes regional, additional support from other USGS stream gauge crews (other California
field offices and/or states as necessary) is requested.
Other monitoring networks in place include NWS Weather Spotters (volunteers), Sheriff’s
patrols, Amateur Radio Operators, Community Emergency Response Teams (CERTs), and
Highway Patrol officers. These groups provide invaluable real-time information that can be
integrated into the decision making process when necessary.
6-5
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
VI. GIS AND DATA SUPPORT
The County of Monterey maintains a GIS Division within its Department of Information
Technology. Specific maps have been developed with the assistance of State and Federal
agencies. These maps show locations of mitigation projects, life safety hazards, and high risk
landslide areas. These maps are available as appendix O to this plan:
Appendix_O1:_Basemap
Appendix O2: Tassajara-Carmel Watershed
Appendix O3: Big Sur
Appendix O4: State Parks
VII. DISSEMINATION OF WEATHER AND STREAMFLOW INFORMATION
While forecasting and monitoring are important functions, it would all be for naught if there
were no way to inform people affected by the situation. That is where dissemination of the
forecasted information and the monitored data is extremely important.
A majority of the forecasted and monitored data can be obtained from the Internet. The NWS
provides real-time radar images, satellite images, precipitation totals maps, as well as other
graphical and text-based information products. The USGS also provides stream flow information
via the Internet on their web site at http://waterdata.usgs.gov/ca/nwis/rt/.
Warnings, watches, forecasts and other hazard information is available 24 hours a day via the
NWS All Hazards Weather Radio. The specifics about this news delivery system can be found in
Appendix N: Winter Storm Plan-Intelligence. Of course, this service is only effective if the radio
signal can be transmitted to the affected area, which is a challenge for portions of the area
affected by the Basin Complex / Indians Fire. Alternatives are currently being evaluated and will
be implemented in a timely manner. Also, as a result of winter storm preparedness efforts, NWS
has proposed the division of Monterey County into several distinct weather hazard zones as
opposed to the current single zone. Currently an alert for debris flows in Big Sur would be heard
over NOAA Weather Radio in Pajaro. If implemented, the multiple zone system would allow
NWS for focus alerts on threatened areas. A map of the proposed system is included as
Appendix P: Proposed NWS Monterey sub codes of this plan.
For purposes of this INTELLIGENCE component, suffice it to say that monitored information
from NWS, MCWRA, Cal-Am, Public Works and others is forwarded to Emergency
Communications (911 Dispatch) for dissemination to the public. A new tool that will help with
warning dissemination this year is a Telephonic Emergency Notification System (TENS) that,
for a given area (area affected by an impending situation), will call residents in the area to be
affected and warn them of the emergency. This system is currently in place and is being tested.
6-6
INTELLIGENCE
VIII. AGENCY CONTACTS
AGENCY
County Water Resource
Agency
NWS
USGS
Cal-Am Water
INDIVIDUAL
Robert Johnson
Howard Franklin
Brent Buche
David Reynolds
Tom Evans
Jeff Kopps
Lawrence Freeman
Catherine Bowie
OFFICE PHONE
831.755.4845
831.755.8902
831.755.8982
831.656.1710
831.656.1710
831.656.1710
831.883.2293
831.646.3208
CELL PHONE
831.901.5260
831.901.4040
831.901.6703
831.594.3334
831.402.7793
831.241.2990
6-7
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
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6-8
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
Chapter Seven:
DECISION POINTS
A TIME FOR ACTION
I. PURPOSE
The purpose of this chapter is to define agencies, processes, and triggers for making certain key
emergency management decisions in response to a winter storm emergency.
II. SCOPE
Decisions addressed in this chapter are:



Public Alerting
EOC activation
Emergency Declarations



Resource Staging
Evacuation
Re-entry
III. AGENCIES
The following agencies and organizations represent the primary agencies and organizations in
developing this chapter of the plan.


Monterey County Office of
Emergency Services
Monterey County Water Resources
Agency



Monterey County Sheriff's Dept.
Monterey County Planning Department
National Weather Service
IV. AGENCIES, PROCESSES, AND TRIGGERS FOR KEY DECISIONS
A. PUBLIC ALERTING
Public alerting in this chapter refers to notification of individuals, community organizations, and
response agencies when a winter storm event is predicted, imminent, or occurring. This subject is
discussed in greater detail in Chapter 12 of this plan.
Once a public alert has been issued via the Telephone Emergency Notification System, the EOC
will be activated and subsequent alerts will be issued according to existing protocols and based
on situational criteria. This section therefore deals with the initial alerting process when the EOC
is not activated.
The National Weather Service issues Flash Flood Watches to indicate current or developing
hydrologic conditions that are favorable for flash flooding or debris flows in and close to the
watch area, but the occurrence is neither certain or imminent. When Flash Flooding is deemed
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
imminent or is occurring, the National Weather Services issues a Flash Flood Warning.
However, dynamic weather conditions along the Central Coast often leave an inadequate amount
of time between issuance of a Flash Flood Watch and severe downpours in quantities capable of
producing floods and debris flows. A Flash Flood Watch may be the only information the public
gets before floods and debris flows actually occur. For this reason, the public alerting process
will begin upon receipt of a Flash Flood Watch from the National Weather Service.
A pre-planned Telephone Emergency Notification System (TENS) campaign has been developed
for this purpose. The campaign will be activated by the Monterey County Emergency
Communications Department. A description of the campaign message and audience are included
as Appendix R: Weather Watch Dissemination Plan of this plan. As described below, a Flash
Flood Watch will also generate a Level I EOC activation. Subsequent alerts and notifications
will be conducted by EOC staff.
B. EOC ACTIVATION
The Monterey County Emergency Operations Center (EOC) will be the central point of
coordination between several different agencies during any major winter storm event. A quick,
thorough, and effective response will be driven by key decisions and plans developed by
emergency management staff working from the EOC. The first step in this process is EOC
activation.
Under the Standardized Emergency Management System or SEMS, the EOC must be activated
when two or more city EOCs are activated. Additionally it will generally be activated when
requested by any agency to whom it provides direct support. Pursuant to a winter storm event,
however, the most likely scenario is one in which the EOC is activated in response to a Flash
Flood Watch. This is because highest risk areas are within unincorporated areas of the County.
The National Weather Service issues Flash Flood Watches prior to potential flooding along
smaller stream and creeks - some with United States Geological Survey (USGS) gage sites. This
would include the Big Sur Rivers, the Arroyo Seco near Soledad, the San Antonio River near
Lockwood and San Lorenzo Creek below Bitterwater Creek near King City. However, any area
in the County that could see rapid rises in water levels, even if non-gaged, might be included in a
Flash Flood Watch. This watch will be issued specifically for burn areas with high potential for
debris flows, which will be mentioned in the text.
As mentioned above, issuance of a Flash Flood Watch serves as the trigger of public alerting.
Watches may be received via a variety of means including EDIS message and NOAA Weather
Radio Alert. A Flash Flood Watch will also serve as the trigger for a Level I EOC activation.
Level I EOC activation means that Office of Emergency Services personnel will staff the EOC,
establish communications with the appropriate agencies and individuals, monitor situational
status and prepare the EOC for enhanced activity. Activation and staffing is precautionary in
nature.
The National Weather Service issues Flash Flood Warnings when flooding or debris flows are
imminent or actually occurring. When a Flash Flood Warning is issued by the National Weather
Service, the EOC will be activated at Level II. Level II activation means the County EOC will be
staffed with those personnel necessary to provide limited response, coordination, situational
7-2
DECISION POINTS
assessment, and inter-governmental coordination. Personnel will also prepare for a Level III
activation.
If serious flooding or debris flows are reported, the EOC may activate at Level III. Level III
activation means the EOC is fully activated and staffing by members of the County Emergency
Management Organization on a full-time rotating shift basis. All functions of the EOC are fully
available.
Under certain other conditions, the EOC may be activated as a necessary measure. The EOC will
be activated to at least Level I if an emergency evacuation is being conducted due to winter
storms. Also, in accordance with the provisions of the Monterey County Emergency Operations
Plan and Monterey County Code Chapter 2.68, the EOC will be activated if so directed by the
Chairman of the Board of Supervisors, the Director of Emergency Services, or the Emergency
Services Manager. In such cases the Director of Emergency Services will determine the
appropriate level of activation.
C. EMERGENCY DECLARATION
A Local Emergency Declaration has been in effect in Monterey County since the start of the
Basin Complex Fire. The current declaration is necessary to facilitate contracting for hazard
mitigation projects and is not intended to support a request for disaster assistance from the State
of California or the Federal Government. A copy of the current emergency declaration can be
found at Appendix T: Emergency Declaration of this plan. The California Government Code
states that a Local Emergency Declaration must be made within 10 days of the occurrence of a
disaster if assistance will be requested under the California Disaster Assistance Act (CDAA).
Therefore, should new damage occur within the County, a new declaration will be necessary.
The point at which new damage occurs within the County will be consistent with a Level III
EOC activation (flooding or debris flows are actually occurring). Therefore a Level III activation
will serve as the trigger for a new Local Emergency Declaration. This process is initiated by the
Monterey County Office of Emergency Services.
D. RESOURCE STAGING
Due to the possibility that high-risk areas may become isolated during a winter storm event,
several agencies have planned to pre-stage resources within these areas. This subject is addressed
in greater detail in Chapter 13 of this plan. Some agencies have placed resources within these
areas well in advance of a storm while others have decided to wait until their need within a
specific area has been more precisely defined. For the second category, a trigger is necessary to
decide when these resources will actually be moved.
Resources always remain under the control of the agency that owns them and the decision to
relocate them belongs to that agency. Logistically it may be wiser to position a resource between
two areas rather than commit the resource to one area where it may become stranded.
Flash flood watches and warnings always designate a geographical area of risk. It is
recommended that issuance of a flash flood watch serve as the trigger for pre-staging resources
into identified at-risk areas.
7-3
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
E. EVACUATION
Evacuations are probably the most difficult actions to justify, plan, and implement. While
responsibility to implement an evacuation belongs to the Monterey County Sheriff's Office, the
decision regarding necessity, level of evacuation, duration, and geographical area is jointly made
by several agencies. The subject of evacuations and road closures is addressed in Chapter 5 of
this plan. This section covers the decision making process, including decision-making factors
and the agencies that are involved.
Most likely the need to consider an evacuation would be determined by agencies that participate
in the "Intelligence" function for a winter storm event (see Chapter 6). This includes the National
Weather Service, Monterey County Water Resources Agency, Public Works Department,
Emergency Communications Department, and United States Geological Survey. To provide
continuity with departments that will be involved in the evacuation process, the Monterey
County Sheriff's Office, local fire agency, and Public Information Officer will also be involved
in any discussions regarding evacuation.
Factors bearing on the decision include:




current amounts of rainfall,
precipitation forecast,
condition of roads,
observation reports from storm patrols, residents, and weather spotters.
Additionally, a decision to evacuate an area will have a direct and immediate impact on Care and
Shelter Operations. Hence the Care and Shelter Branch Director must be kept informed of the
decision and be able to prepare for shelter demands.
If the EOC is activated, representatives from each of these agencies will assemble with
Command Staff plus the Law Enforcement Branch Director and decide whether or not an
evacuation is necessary. Ideally, local fire districts will place representatives in the EOC.
Outside of the EOC, a decision to evacuate will have to be made by phone consultation, by field
staff, or both. The decision to conduct an evacuation will generate at least a Level I EOC
activation.
In any case, the decision to conduct an evacuation will include:
 level of the evacuation (evacuation watch or evacuation warning); and
 area to be evacuated with precise boundaries; and
 duration of the evacuation
 condition of roads
Issues such as location of public shelters, means of public notification, and resources available to
implement the evacuation will be addressed in the evacuation plan discussed in Chapter 5.
F. RE-ENTRY
Once an evacuation has been implemented the public will be allowed back into the evacuated
area as soon as possible. The decision to allow re-entry is made by the same group of agencies
7-4
DECISION POINTS
described above, with the addition of Building Department and Environmental Health personnel,
meeting with Command Staff.
If the predicted event that precipitated an evacuation warning does not materialize or fails to
impact within the evacuation area there will be no cause to restrict or delay re-entry for the
purpose of conducting re-entry operations. The process of inspecting residential or
commercial facilities as a requirement to obtain approval before property owners may regain
access to their property will only be necessary when certain criteria have been met. This
includes occurrence of debris flows or flooding with potential to cause damage to structures and
systems including damage and contamination of potable water systems and septic
systems, issuance of an "evacuation warning" actually implemented by the Monterey County
Sheriff's Office, loss of electrical service and therefore refrigeration failure with potential to
result in spread of pathogenic bacteria, or duration of the evacuation over a long enough period
of time to allow for such deterioration of sanitary systems and/or food supplies to occur.
Building and Environmental Health personnel will make the determination through field staff of
whether or not an area is safe to be repopulated. Unified command will have ultimate decisionmaking authority regarding re-entry. Before allowing re-entry, EOC staff must:

verify that a declared crime scene, if present, will not be compromised by re-entry;

allow qualified personnel to inspect and verify that there is no imminent danger of a
landslide or debris flow impacting at-risk homes;

determine that sanitary systems are operational and capable of supporting repopulation;

allow building inspectors to survey any damaged structures and verify it does not
compromise the safety or integrity of the home (red-tag);

ensure that repopulation of the residential area does not hinder ongoing rescue or debris
removal efforts.
V. AGENCY CONTACTS
Names and phone numbers of agencies and individuals responsible for reviewing this chapter
are:
AGENCY
County Office of Emergency
Services
Sheriff's Office
County Planning Department
County Water Resource Agency
National Weather Service
INDIVIDUAL
OFFICE PHONE
CELL PHONE
Phil Yenovkian
796-1904
905-5027
Mike Richards
Carl Holm
Rob Johnson
Dave Reynolds
755-3761
755-5103
755-4860
656-1710 x222
755-3850
901-5260
594-3334
7-5
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
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7-6
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
Chapter Eight:
VOLUNTEER COORDINATION
THEY WILL COME
I. PURPOSE
The purpose of this chapter is to provide a system for requesting, recruiting, registering, and
distributing volunteer workers in response to a major winter storm disaster in Monterey County.
II. SCOPE
Volunteers organized in advance of a disaster (CERT, ARES/RACES, VOAD, etc.) are not
addressed fully in this document. This plan deals with spontaneous volunteers and how they will
be introduced into the disaster response "system" after a major event. This section includes
requests for equipment that also may be offered to assist in a disaster.
III. AGENCIES
The following agencies and organizations represent the primary agencies and organizations in
developing this chapter of the plan:

Volunteer Center of the United Way

American Red Cross, Monterey Bay
Chapter


Cities and Districts
Monterey County Department of Social
and Employment Services

Monterey County Office of Emergency
Services
IV. CONCEPT OF OPERATIONS
In a flood or debris flow emergency, volunteers could be used to provide a wide range of
services from filling and placing sandbags to staffing evacuation shelters. Spontaneous
volunteers play an essential role in the response and recovery phases of any major disaster. The
effort to engage and utilize volunteers needs to begin early in a disaster. Their proper
recruitment and utilization requires a plan to ensure that liability and training issues are
sufficiently addressed.
The phases of this process and the general method by which each will be completed are defined
below.
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
A. IDENTIFICATION OF NEED
In a major disaster, agencies such as Red Cross, Monterey County Department of Public Works,
Sheriff's Office, various fire districts, and Department of Social and Employment Services (any
other governmental, non-profit or non-governmental agencies providing disaster related services)
will likely run sort of regular staff at a time when critical tasks must be completed. Agencies
should recognize when certain tasks can be handled by volunteers and be prepared to forward
such requests as well as requirements (training, certificates, etc.) for these positions. Equipment
such as backhoes and barricades may also be needed and may be requested in this same manner.
B. RECRUITING AND REQUESTING VOLUNTEERS
During a disaster requests for volunteers should be made in accordance with the Monterey
County Volunteer Management Plan, developed February 18, 2010. When the need is in
advance of a disaster, or when the storm related event is small, requests for volunteers and
necessary qualifications, if any, will be forwarded to the Volunteer Center of the United Way via
the contact listed in this section. Volunteers may have already offered their service to the
Volunteer Center and be ready for immediate deployment. The Volunteer Center maintains a
database for this purpose.
However, based on the magnitude/severity of the storm event or disaster, as needed, the position
of Volunteer Coordinator will be staffed within the Logistics Section of the EOC. As requests
for volunteers come into the Logistics Section and are directed to the Volunteer Resource Unit
Leader, requests are sorted by type/nature/location of work and matched with the most
appropriate available volunteer resource available. Volunteer resources will come from two
sources; inventoried teams and spontaneous volunteers registered in Emergency Volunteer
Centers (EVC). The need for volunteer resources will be anticipated and recruitment will be a
coordinated effort made through the Joint Information Center (JIC) by the PIO Section in the
EOC. Effected agencies and organizations will be canvassed to determine anticipated needs
prior to aggressive media campaign for volunteer recruitment. Sample PSAs are contained in the
Vounteer Management Plan. Location(s) for EVCs will be determined at the time of the storm
related event/disaster and as trained staff becomes available to operate them.
When requesting volunteer resources it is vital to use the Volunteer Request Form in the
Volunteer Management Plan to ensure that there is a proper match between the labor needed and
skills provided. Inventoried teams such as CERTs, ARES/RACES/Care & Shelter, Animal
Rescue, Etc., will be used as requested by incident commanders. Spontaneous volunteers will be
sorted by skills, interests and work locations upon registration at EVCs using the Disaster
Volunteer Intake and Referral Form along with the Disaster Service Worker Registration Form.
This information via these forms will be forwarded to the Volunteer Resource Unit in the
Logistics Section for use in filling resource requests.
.
C. LIABILITY FOR VOLUNTEERS
Liability for volunteers and equipment requested by public and non-governmental organizations
varies as follows.
8-2
VOLUNTEER COORDINATION
1. Public Agencies
Spontaneous volunteers who resigter at an EVC will be registered as a Disaster Service Worker
Volunteer (DSWV) which is a state program. Any public agency placing volunteers into action
during a disaster separate from the EVC system must ensure they register their volunteers as
Disaster Service Worker Volunteers. The United Way Volunteer Center cannot register
volunteers as Disaster Service Workers. This critical step provides Workers Compensation
Insurance for these volunteers in accordance with Government Code Section 3100. Every
agency that plans to use volunteers must have a means of providing Disaster Service Worker
coverage. Requirements for properly registering and classifying Disaster Service Workers are
covered in Appendix J: Disaster Service Worker Guidance. Failure to properly classify a
volunteer or to administer the required oath may result in loss of workers compensation
insurance and placement of liability on the agency to which the volunteer was deployed.
Equipment offered for disaster response will remain under the control of the owner and will be
covered by insurance provided by the owner.
2. Non-Governmental Organizations
Non-governmental organizations provide liability protection for volunteers in a variety of means.
Disaster Service Worker coverage is not available for those that volunteer to work for nongovernmental organizations. Each organization must address this issue within prescribed
programs and policies. As with public agencies, equipment offered for disaster response will
remain under the control of the owner and will be covered by insurance provided by the owner.
D.
USE OF VOLUNTEERS
Restrictions for using volunteers are also addressed in the State guidance. Volunteers will be
briefed on the type of work they will be asked to perform and given a time and location for
reporting by the agency that made the request for their assistance. This communication may
occur by any means possible, including telephone, radio, or television. From this point forward,
volunteers will be the responsibility of the requesting agency and will be assigned, supervised,
and released by this agency.
V. SPECIFIC AGENCY RESPONSIBILITIES
Specific actions to be taken by agencies that coordinate and manage volunteers are defined
below.
A. AMERICAN RED CROSS/MONTEREY BAY CHAPTER
Pre-Disaster
 Headquarters located at 942 Lupin Drive, Salinas
 Carmel Office, Lincoln & 8Th Avenue, Carmel
 Apply online as a volunteer: http://www.montereybayarc.org/
 Complete training list online, classes given at all locations
 Red Cross volunteers respond to single family and apartment complex fires year
around. Services include Mass Feeding, Sheltering, Public Affairs, Government
liaison, Logistics, Community Education, Client Casework and Damage Assessment
to name a few of the opportunities offered by the Monterey By Chapter.
8-3
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
1. Disaster
Work with current pool of trained volunteers
Request spontaneous unaffiliated volunteers through Logistics Section
Establish shelter operations and provide other as-needed resources
B. VOLUNTEER CENTER OF UNITED WAY MONTEREY COUNTY
1. Pre-Disaster
Promote the Volunteer Center website to both agencies and volunteers
Contact pre-registered emergency response volunteers from website database to determine
continued interest and skills
2. Disaster
Fill requests for volunteers from United Way Volunteer Center with pre-registered volunteers.
Staff County EOC Volunteer Resources Unit in the Logistics Section when activated (all three
teams). Fill requests for volunteers.
Staff positions and implement Emergency Volunteer Centers in accordance with the Monterey
County Volunteer Management Plan.
Volunteer Center website: www.volunteermontereycounty.org
C.
MONTEREY COUNTY DEPARTMENT OF SOCIAL AND EMPLOYMENT
SERVICES
8-4

1.
Pre-Disaster
Ensure that designated individuals receive Red Cross Shelter Operations/Simulation
training.

Maintain proficiency in functions necessary for disaster response

Support planning effort for mass care and shelter effort in a disaster.

2.
Disaster
Together with ARC, staff social care and care & shelter functions at EOC.

May assign DSES employees to assist in mass care and shelter or wherever the
emergency organization has need.

Coordinate with ARC in staffing shelters and/or Local Assistance Centers bringing in
eligibility workers to help displaced or otherwise impacted individuals access benefits
through DSES.
VOLUNTEER COORDINATION

The ideal process to access DSES staff resources is through the ARC/DSES relationship
at the EOC.

DSES can also provide translators (24 hour prior notice requested).
VI. AGENCY CONTACTS
Names and phone numbers of agencies and individuals that will participate in this function are:
AGENCY
Monterey County OES –
Volunteer Management Plan
American Red Cross,
Monterey Bay Chapter
American Red Cross 24-hr
disaster number
Volunteer Center of
Monterey County
County Department of Social
and Employment Services
INDIVIDUAL
Sidney Reade
Lynda Maguet
OFFICE PHONE
831-796-1902
CELL PHONE
831 424-4824
800 951-5600
Gilda Estrada
Irene Cole
831 757-3206 x 204
Emergency Only:
213 422-1909
831 755-4904
8-5
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
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8-6
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
Chapter Nine:
CARE AND SHELTER
EVACUEES (PEOPLE & ANIMALS)
I. PURPOSE
The purpose of this chapter is to define and inform stakeholder agencies regarding resources,
availability and procedures for care and shelter of people and animals for fire-impacted areas in
Monterey County during the winter storm season 2010-11.

The resources, systems & networks available in Monterey County for winter storm
emergency response are:
o American Red Cross (hereinafter "Red Cross") shelter sites established by the
Monterey Bay Chapter.
o Monterey County Department of Social & Employment Services (hereinafter
"Department of Social & Employment Services") is a resource for the Red
Cross in establishing and staffing shelter sites.
o Monterey County Health Department, Environmental Health Division works
in partnership with sheltering agencies to assure protection of public health
and sanitation, such as food and water supplies.
o The SPCA for Monterey County (hereinafter "SPCA") animal evacuation
shelters co-located with all established Red Cross shelters, and in addition:

SPCA livestock evacuation sites.

SPCA livestock transport staff & volunteers as well as MoCoLEG
volunteers.

SPCA Animal Shelter located at 1002 Highway 68 (across from
Mazda/Laguna Seca Raceway).
o Amateur Radio Emergency Service (hereinafter "ARES") licensed ham radio
operators.
o Faith-based organization partners.
o California Association of Marriage and Family Therapists
o Monterey County Office of Emergency Services (hereinafter "OES")
o Community Emergency Response Teams (CERT).
o Central coast Centers for Independent Living
o Monterey County Office of Education and SELPA
o Monterey Salinas Transit
o Deaf and Hard of Hearing Center of Monterey County
o Blind and Visual Impaired Center
o San Andres Regional Center
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN

In disaster situations:
o The Red Cross (as part of the agency mission) is mandated by the federal
government to provide food and shelter to victims of disasters.
o The Department of Social & Employment Services is mandated to assist the
Red Cross on an as needed basis.
o The SPCA (as part of the agency mission in Monterey County) provides for
the immediate emergency-caused needs of pets in temporary shelters colocated with established Red Cross shelters. SPCA also coordinates
livestock & pet evacuations as well as livestock & pet housing at SPCA
designated locations.

Financial assistance to qualifying individuals for emergency needs related to a
disaster are provided by:
o Department of Social & Employment Services
o Red Cross
Non-financial assistance for disaster-affected individuals may be made available by
the Red Cross including, but not limited to:
o Clean-up kits comprised of buckets, shovels, work gloves, etc.
o Other material goods as determined necessary or as donated

o A Donations Management Plan for Monterey County is under
development scheduled for completion in May 2011. The concept of
operation will be employed during the 2010-11 winter storm planning year.

Non-financial assistance for pet and livestock owners for emergency needs related to
a disaster will be provided by:
o SPCA (including but not limited to: pet food, bowls, leashes, ID tags, pet
carriers, kennel crates, blankets, towels, etc.)
o SPCA will provide a current listing of pet-friendly hotels and motels in the
area
o SPCA will act as referral agency for other disaster-caused needs
II. SCOPE
The Monterey Bay Chapter of the American Red Cross has in excess of 115 identified shelter
and evacuation sites, which will also be used by the SPCA for evacuating household pets to be
near their owners. Additionally, 16 livestock evacuation sites have been identified with a
capacity for 566 heads of livestock. The definition of livestock includes: horses, cattle, goats,
sheep, llamas, pigs, etc. Working under the direction of the SPCA, 32 volunteer livestock
evacuation teams are also available with a total capacity to evacuate 156 livestock animals in a
single trip. SPCA staff works behind established evacuation perimeters to assist evacuating pet
and livestock owners as needed.
9-2
CARE AND SHELTER
III. AGENCIES
(see Section V. below for complete emergency contact information):
IV. CONCEPT OF OPERATIONS
The Red Cross and SPCA have identified multiple shelter and evacuation locations in the event
that some pre-determined sites are unavailable or compromised. The Red Cross and SPCA have
agreements with organizations and/or private companies to provide services and staffing should
their resources be overwhelmed. These are outlined below.
A. EVACUATION CENTERS
The Red Cross will only open an evacuation center, reception center, or shelter upon the request
of the EOC or County OES. Once the request has been received, a site is selected from those
with current agreements in place by the Red Cross. The location is determined by the Red Cross
disaster operations job director and that suggestion is then proposed to the EOC or County OES
for approval. Once the site has been approved and determined to be neither compromised nor in
harm's way, as well as accessible, the information is provided to SPCA and to the PIO Section to
prepare the appropriate information for public dissemination. Red Cross volunteers begin
arriving at the site and setting up the facility. The Red Cross disaster operations job director will
coordinate with the DSES Care and Shelter Liaison at the EOC to assess the need for eligibility
workers to provide individual financial assistance (CalWORKs, Food Stamps, General
Assistance), translators and/or additional staffing resources.
A Red Cross shelter is a service delivery operation that meets all Red Cross standards for mass
care, human services, and mental health care and is considered to be a general population shelter
for all access and functional needs populations with the exception for people requiring a health
care setting. An evacuation center provides an expedient means of getting evacuees out of the
elements and keeping them together so that they may be cared for as a group and provided with
critical information. An evacuation site is usually temporary and may not meet Red Cross
shelter standards.
The SPCA will then establish a temporary animal evacuation site outside the Red Cross shelter.
This site will have the capability to:
o Provide short-term housing & care for evacuated pets (for a few hours) for those
evacuees requiring short term/limited services from the Red Cross.
o Provide immediate care & housing on-site for evacuated pets, and subsequent
transportation to The SPCA, or if necessary to other SPCA approved animal evacuation
sites, for those pet owners electing to stay over-night or longer-term at the Red Cross
shelter.
o All non-financial services provided for pet owners by The SPCA as outlined above
will be available at the animal evacuation site(s) co-located with the Red Cross.
Livestock evacuation sites are identified, and individual animal evacuations are coordinated by
The SPCA. The names and locations of these sites are not released for public distribution to
ensure that each pre-determined site is not overwhelmed with livestock numbers, species,
characteristics, etc. in excess of their stated capacities and capabilities.
9-3
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
B. SHELTER-IN-PLACE
The definition of sheltering in place is to maintain residence at home in the event of a disaster.
Sheltering in place is an accepted method of responding to disasters and one that is endorsed by
the Red Cross under certain conditions. Sheltering in place is only recommended if an
individual's home is NOT in the path of a disaster and is NOT currently under an evacuation
order by local authorities. While the Red Cross sympathizes with home owners who are reluctant
to leave their residences in the event of a disaster, we do not encourage or condone behavior that
puts lives at risk. Therefore, shelter-in-place is only recommended when there is no threat to an
individual's residence and the area the residence is located in is not under mandatory evacuation
orders.
This winter may see the need for individuals to shelter in place as it is expected that roads may
be impassible at various points due to flash flooding, debris flows, downed trees or power lines.
With this in mind, the Red Cross and The SPCA jointly recommend that all residents of storm
prone areas and of fire impacted areas stockpile appropriate food for human consumption (as
well as any needed pet food and livestock feed), potable water, and supplies to be self-sufficient
for a minimum 3 days and up to two weeks for areas prone to isolation. Preparations also need to
be made to have an extra supply of medications on hand as well as any other personal
maintenance supplies.
While the Red Cross and The SPCA have organized and conducted transportation of food to Big
Sur in the past, this service is not guaranteed for this winter and residents must be able to be selfsufficient for two weeks.
C. INDIVIDUAL ASSISTANCE PROGRAMS (FOOD STAMPS, UNEMPLOYMENT SERVICE)
Individual assistance programs available through DSES include:





9-4
CalWORKs - The CalWORKS program is designed to assist families toward a path of
work and self-sufficiency. The purpose of the cash assistance program is to provide
temporary financial assistance to economically disadvantaged families with dependent
children. Benefits are based on household size, family income and resources
Food Stamps - The Food Stamps Program is designed to supplement the food budget of
low-income households to meet their nutritional needs. individuals granted food stamps
can buy food at a grocery store or other authorized places using an electron Benefit
transfer (EBT) card. The amount of food stamps a family receives is based on household
size, family income and resources.
General Assistance - GA is a county funded temporary cash assistance program for
unemployed single adults and couples who may not have dependent children and are not
receiving other public assistance benefits including, Supplemental Security income (SSI)
or unemployment benefits. Recipients not disabled must seek employment, and are
required to repay County assistance.
Foster Care – Foster care services are available for children who have no parent able or
willing to provide care.
In Home Supportive Services - IHSS is a non-medical home care program serving lowincome seniors, adults and children with disabilities. The program pays for the services of
a home care provider. Services include assistance with light house keeping, cooking,
CARE AND SHELTER

laundry, medical transportation, and personal care such as dressing, bathing, and
grooming. eligibility is based upon income and resource levels.
Information and Referral – DSES can provide information and referral services to help
disaster victims access unemployment benefits through the California Employment
Development Department and Supplemental Security Income through the Social Security
Agency.
Spanish Speakers
The American Red Cross Monterey Bay Chapter has bilingual volunteers to accommodate the
needs of Spanish speakers. Should more Spanish speakers be required, both chapters have
agreements with Language Line for interpretation services as well as agreements with DSES to
provide interpreters. Furthermore, the Monterey Bay Chapter Red Cross has an existing
relationship with the Monterey Institute of International Studies and may request volunteers from
the students of the Translation and Interpretation Graduate School should the need arise.
The SPCA has bilingual staff members that are often available to assist Spanish speakers with
any animal related questions. In addition, much of The SPCA's disaster preparedness information
for pet and livestock owners is available in Spanish, both for distribution in hard copy and on our
website at www.SPCAmc.org
Access and Functional Needs Populations
The Monterey County Office of Emergency Services Mass Care and Shelter Plan is all inclusive
addressing the care and shelter needs for all populations within Monterey County. In this year’s
plan, the Red Cross recognizes the need for inclusion of people with disabilities and their service
organizations, inclusion of accessible transportation providers, being prepared to address
functional needs and has added a trailer filled with equipment and supplies to accommodate the
access and functional needs population, provide expert assessments for meeting essential needs,
shelter people with activity limitations, those requiring supervision and those with language and
communication barriers.
The Department of Social and Employment Services will work with local health care providers,
skilled nursing facilities, assisted living facilities, the Ombudsman for Long Term Care, and
home care providers to assure resources for those whose needs cannot be accommodated in Red
Cross shelters.
The SPCA recognizes the special bond between pets and pet owners, especially those with
service animals in times of disaster. The SPCA works with other service agencies to address this
unique group of pet owners. The SPCA commits to providing all appropriate services within its
current capabilities as well as working with outside agencies to provide for the needs of pets
owned by the access and functional needs population.
V. AGENCY CONTACTS
AGENCY
American Red Cross,
Monterey & San Benito
Counties Chapter
INDIVIDUAL
Lynda Maguet
OFFICE PHONE
CELL PHONE
(831) 424-4824
809-6041
9-5
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
(831) 373-2631 or
422-4721
SPCA for Monterey County
Lisa Hoefler
CERT
CPT Jennifer Valdez
CAL FIRE
(831) 647-5642
County Health Department,
Environmental Health
Division
John Ramirez
(831) 755-4542
County Department of Social
and Employment Services
Irene Cole
(831) 755-4904
9-6
760-0415
212-9353
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
Chapter Ten:
DAMAGE ASSESSMENT AND RE-ENTRY
COORDINATION
THE EARLY STAGES OF RECOVERY
I. PURPOSE
The purpose of this chapter is to prescribe procedures to identify and analyze damage to
structures and infrastructure created by heavy rains both with and without consequent dam
failure or debris flows within the various regions of Monterey County. This information is to be
used to determine safe limits of use for properties in impacted areas and to determine when an
area or a structure is safe for re-entry.
II. AGENCIES
Following are the primary agencies and organizations that developed this chapter of the plan.







Monterey County Building Services
Monterey County Planning Department
Monterey County Office of Emergency Services
Monterey County Health Department, Environmental Health Division
Monterey County Sheriff's Office
Pacific Gas and Electric (PG&E)
AT&T
III. DAMAGE ASSESSMENT PROCEDURES
A. BEFORE THE EVENT
1. PREPAREDNESS
The stakeholders identified in this section should be prepared prior to the event taking place. A
list of tasks could be followed to help the Damage Assessment Teams (DAT) prepare in case of
an emergency.




Conduct regular meetings with Building Services, Planning, OES and Environmental
Health to identify changing needs and facilitate communication among the Departments.
Participate in regional workshops to stay current with the latest information regarding
the storm season’s potential impact.
Coordinate emergency activities with neighborhood groups and local businesses.
Keep current on weather forcasts: Emergency Website, Cable T.V., radio information.
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN











Creeks and storm drains shall be cleared by Public Works by October to prevent stream
clogging.
Sandbag stations are to be stocked and have seasonal lighting and access by October 31st.
Verify emergency supplies inventory prior to October 1st.
Verify emergency callback staffing plans are current every year prior to October 1st.
Maintain GIS system and maps in the EOC that reflect special problem areas during
flooding as well as maps with current elevation information.
Provide public education to train residents to help themselves and their neighbors during
the first 72 hours following a disaster.
Provide ongoing internal training for County Employees involved with the Damage
Assessment Team on the Emergency Response Plan.
Ensure that the Damage Assessment Team understands how they will work regarding
inspections of structures.
Ensure that the Damage Assessment Team understands how they will work with the
American Red Cross to survey damage.
Provide a 24-hour purchasing and requisition system to promptly secure needed
emergency supplies and materials.
Inform residents and businesses of the flood notification plan and provide a variety of
other important preparedness tips. Develop a flood information poster and deliver doorto-door in the flood impacted areas.
Hazard assessment needs to be done by individuals who posses the appropriate technical
knowledge and experience. A process to determine and document how competencies will be
verified shall be established. Adequate training shall be provided by a Certified Association and
a review of the course outline shall be done to ensure training is complete. Documentation of
training for test for competency shall be provided and placed on file with the County.
2. EQUIPMENT REQUIRED
A 4-wheel drive vehicle shall be available for the Damage Assessment Team at all times, staged
at the County Vehicle Lot located at the intersection of W. Alisal St. and Church St. This vehicle
shall be provided with the following emergency equipment:






Batteries
Cones
Rain gear
Gloves
Respirators
Camera






Flashlight
Protective Suits
First aid kit
Staple gun
Duct tape
Ziploc bags (gallon
size)





Stakes
Mallet
Water
Food (energy bars)
Change of clothes,
shoes
B. DURING AN EVENT
1. MISSION / ASSESSMENT OBJECTIVES
The general mission is to ensure public safety by identifying areas that have been so severely
damaged that they present a public safety hazard. The damage and needs assessment is used to
determine:

10-2
Nature and extent of the disaster
DAMAGE ASSESSMENT AND RE-ENTRY COORDINATION






Damage and secondary threats
Dollar amount of total losses
Needs of the community within the County impacted by the damage
Public Health Risks
Resource availability and local response capacity
Options for relief assistance, longer-term recovery and development
2. ORGANIZATION AND ACTIVATION
The Damage Assessment Unit of the Emergency Operations Center (EOC) will be activated as
needed by the Planning Section Chief. The Planning & Intelligence Section Chief shall select a
person to fill the position of Damage Assessment Unit Leader from the following individuals:
AGENCY
Building Services
Department
Health Department,
Environmental
Health Division
INDIVIDUAL
TITLE
OFFICE
PHONE
Tim
McCormick
Director of Building
831-759-6618
John
Ramirez
Asst. Director of
831-755-4542
Environmental Health
CELL PHONE
831-212-9353
The Damage Assessment Unit Leader shall identify the staging area and time for the Damage
Assessment Team to meet. Each Damage Assessment Team shall consist of a building inspector,
a grading inspector and a public health inspector. Where appropriate, a representative from the
Agricultural Commissioner’s Office should be assigned to the DAT to assess damage to the
agricultural industry. A Team Leader shall be identified for each team. The Damage Assessment
Unit Leader will contact Damage Assessment team members and request Mutual Aid and/or
Volunteers, as necessary. Mutual Aid resource needs will be communicated with Coastal REOC.
Following is an organization chart depicting EOC Planning Section structure:
The Damage Assessment Unit Leader shall continue to monitor weather forecasts and keep the
lines of communication open between the Planning & Intelligence Section Chief and Damage
Assessment Teams.
3. SITE EVALUATION / ASSESSMENT
INITIAL ASSESSMENT
An initial assessment aims at determining relief and immediate response requirements. The
initial assessment is conducted immediately in the early and critical stage of the disaster, as soon
10-3
2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
as the conditions allow survey teams to operate. This type of assessment is broad in scope and
focuses on overall patterns and trends. Initial assessments include "windshield surveys"
conducted by the American Red Cross, local fire agencies, and community organizations that
operate within the affected area.
It focuses on and identifies:









Magnitude of the damage
Impact to the community
Community capacity to cope
Viability of transportation systems and roads
Public Health Risks
Most urgent relief needs and potential methods for delivery
Priorities for action
Utilization of resources for immediate response
Levels of continuing or emerging threats
DETAILED ASSESSMENT
The Damage Assessment Teams will conduct site visits to each parcel in the impacted areas to
determine level of damage to all habitable structures and/or ingress/egress within the impacted
area. A list of all structures requiring immediate inspection or engineering assessment will be
maintained. The Damage Assessment Teams will assess the extent of the damage to each of
these structures based on guidelines stipulated in the Applied Technology Council (ATC-20)
standards and place the applicable color Placards on the building as follows:
GREEN – INSPECTED, LAWFUL OCCUPANCY PERMITTED
This structure has been inspected (as indicated) and no apparent structural hazard has
been found.
YELLOW – RESTRICTED USE
Entry, occupancy and lawful use are restricted as indicated.
RED – UNSAFE
Do not enter, except as specifically authorized in writing by jurisdiction. Entry may
result in death or injury.
Information regarding road conditions will be compiled by Public Works.
4. REPORTING
Each Damage Assessment Team will complete a Damage Assessment Form for each site
inspected and convey all information to the Damage Assessment Unit Leader. The Damage
Assessment Unit Leader will prepare detailed damage/ safety assessment information, including
the estimate of value of the losses, and provide to the Planning & Intelligence Section Chief.
Road conditions including damage and dollar loss, will be provided to the Planning and
Intelligence Section Chief by the Public Works representative assigned to this function. The
information will be entered into a damage assessment database and reported via the Response
Information Management System by the Situation Status Unit.A notification letter will sent to
the property owner advising of the determined limits of use.
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DAMAGE ASSESSMENT AND RE-ENTRY COORDINATION
5. PERSONNEL SAFETY
If the Damage Assessment Team determines upon inspection of damaged property that it is
unsafe to access the site, the DAT will state this on an inspection report and submit this
information with other completed inspection reports. A photo should accompany the report.
IV. RE-ENTRY PROCEDURES
A. NECESSITY TO CONTROL RE-ENTRY
If the predicted event that precipitated an evacuation warning does not materialize or fails to impact
within the evacuation area there will be no cause to restrict or delay re-entry for the purpose of conducting
re-entry operations. The process of inspecting residential or commercial facilities as a requirement to
obtain approval before property owners may regain access to their property will only be necessary when
certain criteria have been met. This includes occurrence of debris flows or flooding with potential to
cause damage to structures and systems including damage and contamination of potable water systems
and septic systems, issuance of an "evacuation warning" actually implemented by the Monterey County
Sheriff's Office, loss of electrical service and therefore refrigeration failure with potential to result
in spread of pathogenic bacteria, or duration of the evacuation over a long enough period of time to allow
for such deterioration of sanitary systems and/or food supplies to occur.
B. ESTABLISH MISSION OBJECTIVES
After emergency conditions subside, the mission objective for the Damage Assessment Teams
will be to provide residents and businesses with recovery assistance and to aid in re-evaluating
the previously posted placards when requested.
C. REPORTING AND PUBLIC ANNOUNCEMENT
The Damage Assessment Unit will refer all media contacts to the Public Information Section.
The Re-entry Team, PG&E and AT&T will complete their respective sections of the Damage
Assessment Report and convey this information to the Planning & Intelligence Section Chief.
Once all parties are satisfied that health and safety issues have been met, a re-entry
announcement can be made to the public by the Public Information Officer.
V. AGENCY CONTACTS
Hazard assessment needs to be done by individuals who have the appropriate technical
knowledge and experience. Names and contact information selected to participate and fulfill this
function during an emergency are as follows (Bold indicates primary team, others are backup):
AGENCY
Building Services (Primary)
Building Services (Primary)
Building Services
Building Services
Environmental Health
Division (Primary)
Environmental Health
Division
Public Works
INDIVIDUAL
FIELD OFFICE PHONE CELL PHONE
Mike Wold
Building
831-883-7551
831-901-8890
Karen Riley-Olms Grading
831-755-5132
831-901-8928
Patrick Maris
Building
831-883-7547
831-901-8929
Joshua Bowling
Grading
831-755-5238
831-901-8887
John Ramirez
Health
831-755-4542
831-212-9353
Richard LeWarne
Health
831-755-4544
831-212-9374
Richard
Sauerwein
Roads
831-796-3071
805-766-4352
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2010-11 WINTER STORM EMERGENCY RESPONSE PLAN
Chapter Eleven:
TRAINING
TRAINING & EXERCISES
I. PURPOSE
This chapter outlines the training and exercises that will enhance preparedness of local
government, response agencies, as well as communities and individuals. Training considerations
have been grouped into four functional categories:



Emergency Management Training and
Response Agency Training
Community Level Training

Individual or Group Preparedness
Training
Exercises and Drills
II. AGENCIES
The following agencies and organizations represent the primary agencies and organizations in
developing this chapter of the plan.




Monterey County Office of Emergency
Services
Regional CERT Committee
American Red Cross



United Way
Citizen Corps
Instructor support from area-wide response
agencies
SPCA
.
III. TRAINING SCOPE AND PROGRAMS
A. EMERGENCY MANAGEMENT AND RESPONSE AGENCY TRAINING
1.
ICS/SEMS/NIMS: All personnel that may potentially participate in responding to
emergencies in the Operational Area, the County EOC or Department Operations Centers must
maintain minimum training competencies. Training standards will be according to the
established Monterey County Emergency Operations Plan (EOP) standardized curriculum, and
meet NIMS compliance guidelines. Response agencies operating at the Incident or field level
will adhere to their agency’s established training standards.
2.
Operational Area (OA) EOC Staff and Section Training: In addition to completing the
required NIMS compliance training, EOC staff is expected to have completed the training
requirements outlined in the county’s EOC training syllabus. This training includes section
specific training based on the SEMS G611 Emergency Operations Center Course.
2008-09 WINTER STORM EMERGENCY RESPONSE PLAN
Operational Area EOC Syllabus Course Definitions are:
a. ICS 100, Introduction to the Incident Command System, introduces the Incident
Command System (ICS) and provides the foundation for higher level ICS training.
This course describes the history, features and principles, and organizational
structure of the Incident Command System. It also explains the relationship between
ICS and the National Incident Management System (NIMS).
b. ICS 200, ICS for Single Resources and Initial Action Incidents, is designed to enable
personnel to operate efficiently during an incident or event within the Incident
Command System (ICS).
c. IS 700 introduces NIMS (National Incident Management System) and explains the
purpose, principles, key components and benefits of NIMS. The course also contains
"Planning Activity" screens giving you an opportunity to complete some planning
tasks during this course. The planning activity screens are printable so that you can
use them after you complete the course.
d. IS 800 a introduces the NRF (National Response Framework). It is intended to
familiarize Tribal, State, local and private sector emergency management
professionals to the National Response Framework and provides insight into how
response efforts fit into the national strategy.
e. SEMS G611, The Standardized Emergency Management System (EOC) course
provides participants with the necessary background to function in EOCs at all
SEMS levels using the five functions specified in the SEMS regulation. This course
is currently not available online, and is presented as a facilitated course.
f. ICS 300 – Intermediate ICS/SEMS/NIMS training.*
g. Advanced ICS/SEMS/NIMS training.*
* Specific Training Courses have not been identified at the State or Federal level and should be
considered a future requirement.
B. COMMUNITY EMERGENCY RESPONSE TEAMS
1.
The Community Emergency Response Team (CERT) concept is the primary training
program to deliver preparedness and response training to organized community groups. The
Community Emergency Response Team program educates people about disaster preparedness
for hazards that may impact their area and trains them in basic disaster response skills, such as
fire safety, light search and rescue, team organization, and disaster medical operations. Using the
training learned in the classroom and during exercises, CERT members can assist others in their
neighborhood or workplace following an event when professional responders are not
immediately available to help. CERT members also are able to support emergency response
agencies by serving as an organized local resource which can be utilized by an incident
commander.
2.
11-2
Monterey County has identified two inter-related goals in supporting the CERT program:
TRAINING
a. Support the Regional CERT Committee and municipal (city) CERT programs.
b. Assist in developing CERT programs in the unincorporated county areas.
3.
CERT Training Overview
a. IS- 317, “Introduction to Community Emergency Response Teams", is an online
independent study course that serves as an introduction to CERT for those wanting to
complete training or as a refresher for current team members. It has six modules with
topics that include an Introduction to CERT, Fire Safety, Hazardous Material and
Terrorist Incidents, Disaster Medical Operations, and Search and Rescue. It takes
between six and eight hours to complete the course. Those successfully finishing it
will receive a certification of completion.
b. The IS-317 can be taken by anyone interested in CERT. However, to become a CERT
volunteer, one must complete the classroom training offered via the standardized
basic CERT course utilized by the Regional CERT Committee. This program is
approximately 20 hours under the current Citizen Corps curriculum.
c. Additional courses and exercises may be delivered locally or through a regional
resource. These programs are intended to enhance or maintain CERT training levels.
C. COMMUNITY LEVEL TRAINING
1.
The American Red Cross offers the following training for individuals and groups:
a. Community Disaster Education Presentations are offered to community and
neighborhood groups and agencies. They entail a 20 minute PowerPoint presentation
detailing three steps to take to be prepared for a disaster: making a plan, building a kit
and getting trained. The presentation is supplemented with handouts including a
disaster kit checklist, food and water guidelines for emergencies, and hazard specific
preparation guidelines. The presentation and supplemental handouts can be tailored to
specific audiences including special needs, the elderly and families with small
children. Presentations are available by request.
b. Volunteer Training- in the areas of Sheltering and Disaster Feeding. These courses
are provided to volunteers wanting to serve with the Red Cross in disaster response.
c. American Red Cross First Aid, CPR and Automated External Defibrillator (AED)
Courses may also be requested through local chapters.
2.
SPCA for Monterey County offers presentations and information packets for disaster
preparedness.
a. Disaster Preparedness for People & Pets- A no-cost, interactive presentation
providing useful information and tips on how to get started with your own disaster
preparedness plans, assembling personalized disaster preparedness kits, resource lists
and the reasons why people need to be prepared for disasters. Special emphasis is
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2008-09 WINTER STORM EMERGENCY RESPONSE PLAN
placed on disaster preparedness for pets and livestock to help prevent injuries or loss
of life and valuable information to help insure pet safety post-disaster.
b. Information flyers and checklists: Handouts or downloads which are available in
English and Spanish which cover preparedness, disaster kits, and animal sheltering
information to include area hotels that accept pets.
3.
National Weather Service (NWS) – Storm Spotter Course, a structured course designed
to teach volunteers how to recognize and provide timely and accurate reports of severe weather
to the National Weather Service.
D. PREPAREDNESS EXERCISES AND DRILLS
1.
Exercises: In addition to conducting the Mountain King 2008 Tabletop Exercise (TTX),
OES will conduct or support additional seminars, TTX or operational exercises to help identify
areas of the Plan that require revision, enhancement, or additional detail. Exercises will also help
identify additional resources, training or equipment that is necessary to improve the capabilities
of response personnel, agencies and communities. The Homeland Security Exercise and
Evaluation Program (HSEEP) format will be utilized to plan, develop and execute exercises.
2.
Drills: OES and stakeholder response agencies or organizations will conduct or support
coordinated activities used to test a single specific operation or procedure contained in this plan.
a. Planned drills may include activities to test evacuation notification procedures,
resource deployment, requests for mutual aid, shelter or evacuation point activation.
These drills will be coordinated by the responsible agency or agencies, with the
resulting outcomes submitted to OES.
b. OES coordinated drills will include the Big Sur, Cachagua, and/or CERT teams from
other unincorporated areas for the purposes of certification. At a minimum these drills
will include:
 Alert
 Mobilization
 Incident Command Integration
 Staging or Resource Tasking
 Demobilization and Documentation
E. TRAINING CONTACTS
11-4
County OES
Phil Yenovkian
831-796-1904
yenovkianp@co.monterey.ca.us
ARC - Carmel
Renate Rudolph
831-624-6921
Renate@arccarmel.org
ARC - Mont/SanBenito
Lynda Maguet
831-424-4824
LyndaM@montereyarc.org
Citizen Corps / CERT
Wendy Walsh
831-656-2197
wdwalsh@nps.edu
SPCA
Lisa Hoefler
831-373-2631
lhoefler@spcamc.org
NWS Storm Spotter
Matt Mehle
831-656-1710
matthew.mehle@noaa.gov
TRAINING
F. TRAINING RESOURCES
ICS/NIMS Courses: http://training.fema.gov/IS/crslist.asp
Citizen Corps CERT: https://www.citizencorps.gov/cert/training_mat.shtm
NWS Storm Spotter: http://www.wrh.noaa.gov/mtr/spotter.php
SPCA:
http://www.spcamc.org/
American Red Cross: http://www.redcross.org/services/hss/courses
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2008-09 WINTER STORM EMERGENCY RESPONSE PLAN
Chapter Twelve: PUBLIC ALERT, EDUCATION, AND
INFORMATION
PUBLIC ALERTING AND WARNING
I. OVERVIEW
Public information is a critical element of any emergency response situation. In rural-self reliant
communities such as found in the planning area, an area with the potential for major emergencies
and resultant isolation and/or evacuation, the need for a viable effective public information effort
is greatly increased.
During any emergency situation, the general public will demand information on the status of the
emergency situation, and instructions on proper survival and/or response actions. In addition, the
media will require information about the emergency. In most cases, the local media, particularly
radio, will perform an essential role in providing emergency instructions and status information
to the community. However, in the instance of a major emergency in the planning area,
reception will be limited, and notification by the media may not be timely or effective.
Depending on the severity of the emergency, telephone, cellular telephone, and electrical power
may be sporadic or impossible. It is imperative that an on-scene Public Information Officer
and/or EOC Public Information Officer, when the EOC is activated, be established to coordinate
public information dissemination and communicate with local residents through all possible
means.
The potential for devastating land/mudslides during the Winter Storm season of 2008-2009 in the
post burn areas in Monterey County requires additional efforts in Public Alerting, Education and
Information. These efforts are essential due to the unpredictable nature of the threat and the
unique character and remote location of the affected areas. Prior to a weather event that may
impact the burn area, Monterey County and its emergency partners should:




Inform and Educate Monterey County residents and public safety partners of the potential
dangers
Sensitize residents to the serious nature of the threat
Disseminate public safety and awareness information in both traditional and
nontraditional avenues
Evaluate and be prepared to use all avenues of alerting community when a potential for danger
exists
2008-09 WINTER STORM EMERGENCY RESPONSE PLAN
II. AWARENESS
EDUCATION AND INFORMATION
1. Community Meetings:
In September 2008 the Supervisors representing the three primary impacted communities of the
Burn Area hosted community meetings in Carmel Valley/Cachugua, Big Sur, and Arroyo Seco.
The purpose of these meetings was to provide residents information about the after effects of the
fire, potential future dangers and safety measures residents should be aware of. The primary
focus of the meeting was on the State Environmental Assessment Team Report, and its analysis
of the impacts to these communities from Winter Storms. Supporting information and discussion
was provided by:



The National Weather Service
Office of Emergency Services (OES)
The Water Resource Agency



The Sheriff’s Office
The American Red Cross (ARC)
The Society for the Prevention of Cruelty to
Animals (SPCA)
The community meetings reached an audience of around 250 to 300 combined. One meeting
was videotaped for presentation on the Monterey County Government Channel.
2. 2008 Winter Storm Conference
The annual Winter Storm Conference was hosted by OES on October 22, 2008. This year the
target audience was expanded beyond the normal first responder agencies to include and
interested agencies, citizens groups and media representatives.
The focus of the conference was on the 2008-09 Winter Forecast and key agencies preparations
and response. Key presenters were:






The National Weather Service
Pacific Gas & Electric
AT&T
Both Chapters of the ARC
SPCA
Monterey County Sheriff's Office





Citizen’s Corps and CERT
Water Resources Agency
Emergency Communications (9-1-1)
Planning Department
County OES
The presentation was taped for presentation on the Government Channel 28 and is scheduled to
air frequently throughout the winter storm season.
3. Web Pages
In conjunction with the Monterey County Information Technology Webmaster, the County
Communication Coordinator launched a Winter Storm Preparedness web page,
http://www.co.monterey.ca.us/PR_Current/Storms/default.htm, also availably directly from a
link on the County home web page, http://www.co.monterey.ca.us/. This page focuses on Winter
Storm Preparedness Information particularly applicable to potential winter storm victims in the
vicinity of the burn areas.
12-2
PUBLIC ALERTS, EDUCATION, AND INFORMATION
This web page is in addition to and compliments the Monterey County OES Preparedness Website, http://www.co.monterey.ca.us/oes/Preparedness.htm, which provides a broader perspective.
The County’s home page also includes links to the weather forecasting of the National Weather
Service, the USDA Forest Service Burned Area Emergency Response (BEAR) report, and the
State Environmental Assessment Team (SEAT) report.
4. SEAT and BAER Report Posting
The BAER and SEAT reports are critical documents and the evaluation of individual resident
and community risk. As a result they have been made accessible to the public through a number
of different channels.




Linked to downloadable files from the County Home Page
Printed copies available at Monterey County Branch Library, Hwy 1 at Ripplewood Resort;
Big Sur; and Monterey County Branch Library, 65 W. Carmel Valley Road, Carmel Valley;
and Monterey County Branch Library, 315 El Camino Real, Greenfield.
Briefed at community meetings
Referenced in a letter to Owner/Occupants affected by the Burn Area
Critical to comprehending the impact of the Basin Complex and Indians Fires on the
environment and the risk to life and property are the USDA Forest Service Burned Area
Emergency Response (BEAR) report, and the State Environmental Assessment Team (SEAT)
report. The BAER Assessment describes the effects of the fires on the land, post-fire threats of
concern such as flooding and debris flows, and the emergency treatments planned for National
Forest lands to address these threats.
The SEAT reports focus is off the federal lands/ The principal concern with the Basin Complex
and Indians Fire is loss of human life and property due to an increase in the potential for inchannel floods, hyperconcentrated floods, debris torrents, mudslides and debris flows. Houses
and communities near or within stream channels near Big Sur, Tassajara Hot Springs, Arroyo
Seco, Carmel Valley Coleman Canyon, and Piney Creek have been specifically identified where
significant in-channel floods, hyperconcentrated floods, debris torrents, mudslides, rock fall, and
debris flows are possible. In addition, possible loss of life resulting from localized debris sliding,
debris flows, and sediment-laden floods onto individual homes beyond the areas described
previously is also possible. This report provides approximate locations of risk for human life and
property
5. Residence Letter
To broaden the outreach initiated with the Community Meetings referenced above, a letter was
forwarded by the Office of Emergency Services on November 21st, 2008 to all known addresses
of Owner/Occupants affected by the burn area to advise them of information, resources, and
contacts available during the upcoming winter season. This letter was mailed to more than 1100
addresses. (See Appendix Q: Text of Advisory Letter).
6. Sign Posting
In anticipation of heavy rains and consistent with recommendations made in BAER and SEAT
reports, warning signs have been installed on certain roads. This is a collaborative effort
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2008-09 WINTER STORM EMERGENCY RESPONSE PLAN
involving California State Parks, the USFS, and the County of Monterey. Signs state "Entering
Burn Area Stay on Road", "Falling Debris and Rock", or "Flash Flood Area". Location of signs
are Tassajara Road, Indians Road, Nacimiento-Ferguson Rd, Miller's Canyon Rd, Church Road,
and Pico Blanco Road. Additional signs can be produced and placed as needed. The County
Public Works Department and CalTrans have changeable message signs that are also available
for use as needed.
7. Media Outreach
Local residents indicate that KUSP (88.9) KTOM (1380 AM) and KGO (810 AM) are the most
reliable and clearly received radio stations in the planning area. KUSP (88.9) specifically is
broadly listened to in the Big Sur area. These commercial radio stations are excellent vehicles for
communicating time-sensitive information to the community. However, in the instance of a
major emergency within the Region, even these radio stations may not be available in the
planning area.
Despite some limitations, the media is still a key component in penetrating the public awareness
of the threat, both before and during a winter storm event. Monterey County is taking a proactive
approach to increase public awareness regarding the expectations of mudslides and landslides in
the affected areas. The Media Emergency Preparedness Collaboration is an effort to get input
from key media with penetration into the affected areas on how weather alerts could be more
quickly distributed, and how to sensitize the public to taking precautionary action earlier on.
This collaboration will be an ongoing process between key media agencies, the County
Communication Coordinator and OES. During major events when the EOC is activated, the
Public Information Section will be the key county contact with the media.
A preliminary meeting of the Media Emergency Preparedness Collaboration was initiated by the
Communications Coordinator on November 14th, 2008. Key participants were:



County Communications Coordinator
Office of Emergency Services
News Director KSBW-TV



News Director, KSMS-TV
(Spanish Language)
General Manager & Talk and Information
Producer, KUSP radio
The goals of the media partners in emergency preparedness are:





Sensitizing the public to take weather “watch” alerts more seriously by airing media stories
and public awareness information.
Collaborate to translate alert messages into Spanish language.
Receive TENS messages so media can alert community to the issue.
Improve internal communications with National Weather Service
Do "breaking news story" interruptions of regular programming when serious emergencies
exist.
Media Partners have identified means they believe would improve information flow regarding
emergency alerts with the County in the following ways:
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PUBLIC ALERTS, EDUCATION, AND INFORMATION



Having immediately accessible contact when weather alert “watch” is given without waiting
for EOC activation. (EOC would not normally activate based on a Weather Watch.)
Have County respond to the media ASAP regarding weather reports and alerts as a follow
through to having the media work towards sensitizing community and increasing awareness.
A better 2-way system for media to have answers quickly addressed early on in a disaster,
immediately prior to an alert or just after.
The County Communications Coordinator has taken these media recommendations for evaluations
and possible action.
III. WARNING AND ALERTING SYSTEMS
Warning is the process of alerting the general public to the threat of imminent extraordinary
danger. Success in saving lives and protecting property is dependent upon the timely
dissemination of warning and emergency information to persons in threatened areas. Depending
upon the nature of the threat and the population group at risk, warning can originate at any level
of government. This enclosure identifies those systems and methods in place or available to local
governments, within the operational area, for the purpose of issuing public warnings and
instructions.
It is important to note that the communities affected by the burn are some of the most remote and
communications challenged in the County. Multiple means of alerting may be required to
achieve effective penetration of the threatened areas. Public alerting and warning systems
include:



The Emergency Alert System (EAS)
The Emergency Digital Information
System
National Weather Service Radio



Telephone Emergency Notification System
Neighborhood and Community Networks
Media
Signage
Prior to the establishment of Incident Command or the activation of the EOC, public safety
officials should consider all available means to alert the public to a pending threat. Once an IC is
in place and/or the EOC is activated this duty can be delegated to their respective Public
Information Officers. In addition, the need to communicate emergency information to campers
and area visitors should not be overlooked.
A. EAS
The Emergency Alert System (EAS) is a network of public and private broadcast stations and
interconnecting facilities that are authorized by the Federal Communications Commission (FCC)
to operate in a controlled manner during a war, state of public peril or disaster, or other national
emergency.
The system is designed to provide the President and federal government with a method of
emergency communications with the general public. EAS may be used, and is used within
Monterey County, on a voluntary basis during day-to-day situations that pose a threat to the
safety of life and property.
Priority for EAS use is as follows:
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2008-09 WINTER STORM EMERGENCY RESPONSE PLAN




Presidential messages.
Local area programming.
State programming.
National programming and news.
Currently, Monterey County uses a commercial broadcast facility, located in Monterey County Radio KTOM FM 92.7Mhz as the central point of information dissemination under the EAS
format. Local government access to the EAS in emergencies is coordinated through the County
Office of Emergency Services.
EAS messages can be initiated by San Benito/Santa Cruz/Monterey OES, the local CHP and the
National Weather Service
EAS operating procedures are addressed in detail in Appendix 1 – Emergency Alert System
(EAS) of the EOC Standard Operating Procedures (SOP).
B. EDIS
The Emergency Digital Information Service (EDIS) is California's method for "emergency
public information:" the critical tasks of alerting, informing, and reassuring the public. It can be
text, image or sound. EDIS is an advanced tool that enables local, state, federal, and allied
agencies to distribute public information instantly to the public, emergency response activities,
and the media. EDIS is a service of California Emergency Management Agency in partnership
with private, local, state, and federal organizations.
The purpose of EDIS is to alert, inform, and reassure the public about current or foreseen threats
to public safety. Any bulletin that serves those purposes is appropriate for distribution on EDIS,
provided that it is: clear, concise, timely, accurate, correctly prioritized, and targeted to the
affected geographic area.
The National Weather Service (NWS) uses the EDIS to transmit Advisories, Watches and
Warning to the public. County OES is pending an authorization to post EDIS messages.
An EDIS subscription is recommended for every citizen who has a pager, internet, email or a cell
phone. It is a free service. Subscribe to receive EDIS messages on e-mail or via a wireless device
by using EDIS-BY-EMAIL.NET ( www.edis-by-email.net ).
C. WEATHER RADIO
The 24/7 weather broadcast for Monterey County is transmitted from Mount Umunhum on
162.55MHz and rebroadcast on a temporary basis in the Big Sur area, on 162.475 MHz. The
temporary Big Sur transmission will be available through at least May 15, 2009 while a
permanent solution is being pursued. This broadcast contains voice weather warnings, forecasts,
observations and coded weather alerts. It is the quickest and most effective way to receive
weather information and is highly recommended for all individual residences and businesses that
can receive the signal. Unfortunately, portions of the burn-affected area cannot receive the
signal. For coverage information contact the NWS' Monterey area coordinator, Tom Evans at
831-656 1710.
12-6
PUBLIC ALERTS, EDUCATION, AND INFORMATION
D. TENS
The Emergency Communication Center maintains and operates the Telephone Emergency
Notification System (TENS) and policies, procedures and protocols are under development.
TENS is a system that can:


Transmit a voice emergency message to every telephone in the 9-1-1 databases.
Eventually transmit to registered cell phones.
County OES and 9-1-1 are working to launch an early cell phone registration program for
contacts in the affected area to reach notifications systems in place within those communities
more quickly and to and increase penetration of alerting effort.
The TENS System would not normally be used to make weather notifications. Due to the
dangers to the burn areas from winter storm impacts, the TENS System will be used to notify
residents when the National Weather Service issues a Flood WATCH that includes burn area
communities. These communities will need to establish local plans based on a Watch message.
(see Appendix R: Flood Watch Dissemination Plan).
Testing of the TENS system suggests more emphasis should be placed on the WATCH alert, as
even timely dissemination of WARNING messages may not reach residents in enough time to
take appropriate action. By its definition, a WARNING means the emergency is happening or
imminent.
The TENS system is available now to public safety officials for public notification of emergency
situations by contacting the 9-1-1 supervisor.
E. NEIGHBORHOOD & COMMUNITY
Advocate the establishment of local area public networks. Contact and Neighborhood and
Community network and personal contact for:
 "Door-to-Door" notification by word-of-mouth
 Leaflets distributed by volunteers
 "Telephone Tree" Systems
 Activate CERT organizations
F. PIO OPERATIONS






Public Information "Hotlines" answered by dedicated Public Information
Officers
Recorded messages on dedicated telephone lines
Posted bulletins
Official informational signs posted adjacent to main highways (Example:
Road closure information)
Town meetings or other open forums
Use of established enclave or infrastructure notification systems
G. MEDIA
Coordinate media contacts through the Monterey Communications Coordinator for:
12-7
2008-09 WINTER STORM EMERGENCY RESPONSE PLAN




Local/Monterey Peninsula commercial radio and television stations whose signals can
be received in the area.
Regional commercial radio stations whose signals reach the stricken area, if local
stations are off the air.
Television stations (including cable and satellite).
Newspapers, if the situation can accept delays in promulgation of information.
H. SIGNAGE
Applicable agencies such as the US Forest Service and County Public Works should post signage as
advocated in the BAER and SEAT Reports.
I. ON SITE SAFETY OFFICIALS


Use of loudhailer by public safety representatives.
Make door to door notifications
IV. POTENTIAL PROBLEMS
A. WEAK LINKS
Telecommunications are composed of many subsystems, each interconnected and
interdependent. A radio network, for example, may use a combination of telephone lines,
microwave circuits, satellite interfaces, underground and overhead cables and secondary radio
paths.
The failure of any one link in this electronic “chain” can effectively disable a large portion of the
system.
B. OVERLOADING
Communication systems may be overloaded or even rendered inoperable in an emergency.
Telephone communications may be overloaded by calls within or into affected areas. The
situation may be further complicated by physical damage to equipment, loss of electrical power
and subsequent failure of some auxiliary sources.
C. LOSS OF POWER
Loss of emergency power has been the primary cause of communications failure in past
disasters. Poor installations and poor generator maintenance contribute to a high failure rate.
Scarcity of diesel and gasoline, which are primary fuels for backup generators, may limit the
viability of surviving communication sites.
V. PUBLIC INFORMATION ACTION PLAN
A. POLICIES
The fundamental public information policy during an emergency in the planning area will be to
provide timely, accurate, and viable public information to the residents in support of the goals
and objectives of the Incident Commander.
12-8
PUBLIC ALERTS, EDUCATION, AND INFORMATION
B. PROCEDURES
The procedures utilized in accomplishment of the public information mission will be consistent
with those of the Incident Command System (ICS) and the Standardized Emergency
Management System, and the Monterey County Emergency Operations Plan.
Emergency public information to both the general public and the media will only be provided
through the Public Information Section of the County EOC when activated or the Incident
Commander will release information based on the facts of the incident. The Incident Commander
may elect to delegate this authority to a field level Public Information Officer (PIO). All other
individuals working at either the field response level or the EOC will refer inquiries from the
media or general public to the Public Information Section or the Incident Commander.
C. ACTION
Outlined below are actions, which should be taken by the Incident Commander and the Public
Information Officer during any emergency situation.
D. INCIDENT COMMANDER

Activate the Public Information Officer function and staff it with an experienced person.

If not already established by local doctrine, delineate the scope of authority of the Public
Information Officer, and delegate specific functions and responsibilities to the
incumbent.

Ensure that the Public Information Officer speaks for the Incident Commander, and that
all information to be released is cleared by the Lead Public Information knowledgeable
of local requirements and the local area.

Ensure that the Public Information Officer has access to all levels with the Incident
Command organization and is included in all briefings.
E. INCIDENT COMMANDER AND PUBLIC INFORMATION OFFICER

Together, establish specific public information goals and objectives relating to the emergency
situation at hand, and any anticipated future consequences resulting thereof.
F. PUBLIC INFORMATION OFFICER

Establish contact with the Monterey County Operational Area Public Information
Officer.

Establish contact with any agency Public Information Officers activated for this
emergency situation. (Examples may include CALTRANS, American Red Cross, etc.)

Ensure that all information to be released is clear, concise, confirmed, current, and
approved by the appropriate authority before release to the media/public. Ensure that the
release of all information is coordinated with all applicable agencies.

Ensure official spokespersons are thoroughly briefed about all aspects of the emergency
situation.

Do not release unconfirmed information or speculate on the extent of the emergency.

Assess operational requirements and obtain sufficient resources to effectively manage
incoming media/public calls.
12-9
2008-09 WINTER STORM EMERGENCY RESPONSE PLAN

Request external/additional resources from the Operational Area Emergency Operations
Center when required.

Periodically brief the Incident Commander. Keep the Incident Commander and Chainof-Command informed.

Maintain a log and document all information, instructions and advice released to the
media/public.

Coordinate with private response agencies (i.e., American Red Cross, Salvation Army,
etc.) and utility companies so that mutual needs may be fulfilled during emergencies.

Ensure response personnel are aware of the need to promptly inform the Incident
Commander of all actions taken during emergencies and the necessity of referring media
queries to the cognizant official for unified and standardized response.

Conduct or coordinate media interviews as appropriate.
G. POST INCIDENT REVIEW
In most emergency or disaster situations, the Incident Commander and/or the Monterey County Office
of Emergency Services will hold a Post Incident Review (PIR) for all involved response elements.
The Public Information Officer will ensure the PIO Section attends the review. Due to the nature of
the public information effort, it is strongly recommended that the Public Information Officer conduct
his/her own PIR with all members of the Public Information Section following demobilization and
prior to the overall event PIR. The inclusion of operational area Public Information Officers in the
section critique should be considered.
12-10
2008-09 WINTER STORM EMERGENCY RESPONSE PLAN
Chapter Thirteen:
RESOURCE STAGING
PERSONNEL, EQUIPMENT & SUPPLIES
I. RESOURCE STAGING
The purpose of this chapter is to define Resources Staging in preparation for winter storms.
Resources such as vehicles, trucks, heavy equipment, medical equipment and personnel, other
personnel, sand and sandbags, communication vans, potable water, Regional, State and Federal
resources, fuel (propane, gas, diesel), generators, emergency response vehicles and shelter
vehicles, radio caches, ambulances, livestock trailers, U.S. Mail, helicopter landing zones have
been identified as resources that may be needed to respond to a severe winter storm event.
Specific actions that are expected to be completed to enhance the ability of public and private
agencies to respond to a winter storm emergency are identified below.
II. SCOPE
The Stakeholder agencies listed below in Section III, have identified specific resources that are
the functional sub-components of Resource Staging for this Winter Storm Plan.
III. AGENCIES
The following agencies and organizations represent the primary agencies and organizations in
developing this chapter of the plan.





Caltrans
California State Parks
California Highway Patrol
California Office of Emergency Services
American Red Cross - Carmel and
Monterey/San Benito Chapters




Monterey County SPCA
Monterey County Sheriffs Office
County Public Works
Monterey County Office of Emergency
Services
IV. STAKEHOLDER AGENCY PLANS FOR RESOURCE STAGING
A. CALTRANS
Caltrans has a proven history of responding to emergencies that affect road conditions. Caltrans
routinely responds to a wide variety of emergencies such: storms, slides, slip-outs, floods,
traffic accidents, fires, hazardous material spills. Caltrans has a protocol and a system in place
that gives the managers the autonomy and authority to call in additional resources as needed. It
is not uncommon for Caltrans maintenance forces to borrow and loan resources from
2008-09 WINTER STORM EMERGENCY RESPONSE PLAN
surrounding areas for routine or emergency work. These resources can come from either the
north or the south of Big Sur.
Deploying additional resources to the Big Sur area will start with a trigger point that hasn’t
been finalized at this time. The trigger point could be a 72 hour weather forecast that indicates a
storm or a series of storm systems that are capable of producing enough precipitation to cause
concern. When the trigger point has been met, the Big Sur Maintenance Supervisor or the
Region Manager or the Area Superintendent will recognize the need for additional resources.
The extent of the additional resources will depend on factors on the ground. The Manager, the
Area Superintendent and the Big Sur Maintenance Supervisor or others will concur of what
resources are needed now and in the future and where the resources will be deployed to.
Caltrans District 5 Maintenance / North Region / Big Sur Organizational Chart








District Director – Richard Krumholz
Deputy District Director of Maintenance and Operations – Steve Price
North Region Manager – Reed Russell
Area Superintendent – Dennis DeGroodt
Big Sur Area Supervisor – Vernon Sweeney
Area Leadworker
Local Maintenance Employees or crews
Disaster Liaison – Ron Belben
It’s important for all agencies involved in this winter plan to know of the hazards that can occur
on the highway from rock fall, road washouts, mud and debris slides. During daylight hours
most of these road hazards can be seen and motorists have enough time to react to the hazard.
During darkness the hazards are not visible. This is especially important with road washouts.
For these reasons, Caltrans field maintenance personnel in the Big Sur/Willow Springs area do
not storm patrol during the hours of darkness, they work on the highway from dawn to dusk.
Caltrans will respond and put up road closed signs at specific locations during inclement
weather and during the hours of darkness when advised by the California Highway Patrol.
1. Big Sur Maintenance Crew Overview
Big Sur Maintenance is responsible for the maintenance of State Highway 001 from Post Mile
32.25 in the south to Post Mile 63.03 in the north. The Big Sur Maintenance Crew has the
resources listed in the outline below A thru C.
A. Personnel attached and associated to the Big Sur Maintenance Station



13-2
5 maintenance employees permanently on duty at the Big Sur Maintenance
Station
North Region Manager - Reed Russell. North Region includes, Monterey
County, San Benito County, and North San Luis Obispo County.
Area Superintendent - Dennis DeGroodt. Area includes Salinas, Monterey, Big
Sur, Willow Springs areas.
RESOURCE STAGING

TMC (dispatch center in San Luis Obispo) normal hours of operation are 06001800
B. Standard Equipment in the Big Sur Maintenance Station







10 yard dump body Truck with plow
Cargo Body Truck with plow
2 Front End Loaders 2 ½ c.y.
Grader-6 wheel with plow
Utility Body with plow
Equipment Trailer
Changeable Message Sign (CMS)
C. Materials in the Big Sur Maintenance Station







Base Rock
Asphalt Mix
Various sizes of culvert pipe
Road Signs, posts and barricades
Various types of fencing
Guardrail sections and posts
Sand
2. Willow Springs Maintenance Crew Overview
Willow Springs Maintenance is mentioned in this document because of its close proximity and
similarity of work and risks that are associated with the Big Sur Maintenance Crew. Willow
Springs Maintenance Station is 36 miles south of Big Sur near Gorda.
Willow Springs area of responsibility is:

State Highway 001 San Luis Obispo County Post Mile 72.87 (Ragged Point Inn) to
Monterey County Post Mile 32.25 which butts up to Big Sur Maintenance Stations
southern boundary at Post Mile 32.25
Personnel attached and associated to the Willow Springs Maintenance Station




6 maintenance employees permanently on duty at the Willow Springs
Maintenance
North Region Manager - Reed Russell. North Region includes, Monterey
County, San Benito County, and North San Luis Obispo County.
Area Superintendent - Dennis DeGroodt. Area includes Salinas, Monterey, Big
Sur, Willow Springs areas.
TMC (dispatch center in San Luis Obispo) normal hours of operation
0600-1800
Standard Equipment in the Willow Springs Maintenance Station

2 Dump Body Trucks with Plow
13-3
2008-09 WINTER STORM EMERGENCY RESPONSE PLAN





Cargo Body Truck with plow
2 Front End Loaders 2 ½ c.y.
Grader – Tandem Drive
Utility Body with plow
Equipment Trailer
Materials in the Willow Springs Maintenance Station







Base Rock
Asphalt Mix
Various sizes of culvert pipe
Road Signs, posts and barricades
Various types of fencing
Guardrail sections and posts
Sand
3. Resource Staging Areas
The specific areas for staging the additional resources hasn’t been determined yet, but the Big
Sur Maintenance Station at the Multi Agency Facility (MAF) is our normal centralized location
and will be the staging point unless it’s unavailable. The Naval Facility at Point Sur is a
possible location in the north if the Big Sur Maintenance Station at the (MAF) is unavailable.
Willow Springs Maintenance, near Gorda is 36 miles to the south of Big Sur and could be the
staging area south of Big Sur
In addition to the Big Sur Maintenance Station, Caltrans District 5 North Region has
maintenance stations located in Willow Springs, Monterey, Salinas, Santa Cruz, Hollister, King
City, Shandon, Cambria and Templeton. Each of these maintenance stations is staffed and
equipped with enough personnel and equipment to maintain the State highways in their
respective areas. But it’s not uncommon for the maintenance stations to loan and borrow
personnel and equipment to other maintenance stations when needed for normal work and for
emergencies.
A portable document file (PDF) Map of North Region District 5 is located at:
http://www.dot.ca.gov/hq/row/wireless/maint/D5_North_region.pdf
4. Additional Resources Available
The additional resources Caltrans has available to deploy is listed below in a). thru c). The
deployment will depend on the specific trigger point and the severity of conditions anticipated
and already on the ground. The resource deployment may be a gradual increase or it may
increase rapidly, depending on the current conditions and resources already on the ground.
Certain segments may be deployed, while other segments stay on standby.
a. Additional Personnel Available
 Beginning 12/01/08 one additional maintenance employee on rotation will
be added to the Big Sur Maintenance Station
13-4
RESOURCE STAGING






During storms at least one more additional maintenance employee will be
deployed to the Big Sur Maintenance Station
If more maintenance employees are needed, Caltrans has a current callout
list of employees from surrounding areas that can be deployed if necessary
Caltrans Disaster Liaison deploys to the Incident Command Post (ICP)
Caltrans Traffic Management Center (TMC) dispatch will be kept open
24/7
Caltrans Maintenance Design (Caltrans engineers) are available to call
private contractors with equipment such as cranes, loaders, trucks and
operators
Caltrans Headquarters Structures Maintenance (Caltrans bridge engineers)
provide advice on structure integrity, and can order temporary structures
(Acro bridge) to be installed if permanent structures are damaged.
b.
Additional Equipment Available
 Additional Caltrans equipment such as trucks, loaders, backhoes, culvert
cleaners, with operators can be brought in from surrounding areas, either
north or south of Big Sur as needed. The additional equipment and the
equipment routinely used in Big Sur may be staged at locations identified as
staging areas, but that has yet to be determined.
 Additional equipment can be rented or brought in from other Caltrans
districts through our Equipment Coordinator if needed
 Additional trailer mounted changeable message signs (CMS)
 Crane with clam-shell bucket may be staged but that location has yet to be
determined.
 OASIS Trailer (not in the area but available to deploy with a task order from
OES or a Caltrans Deputy Director)
 Operational Area Satellite Information System (OASIS)
 Mobile Command Post Trailer / Owned jointly by Cal-EMA and
Caltrans, manned with Caltrans personnel.
 Private contractors with equipment and personnel can be called by Caltrans
Maintenance Design (Caltrans engineers)
c.
Additional Materials Available
 K Rail (available from surrounding areas)
 Culvert Pipe (available from surrounding areas)
 Sand and bags
 Rock of various sizes
B. CALIFORNIA STATE PARKS
California State Parks located within the Big Sur area offers opportunities for resource staging
locations. These locations are:
1. Multi-Agency Facility – Big Sur Station
Located at mile marker 46.4 (1/4 mile south of the entrance to Pfeiffer Big Sur State Park) is
jointly operated by California State Parks, Cal-Trans, and the U.S. Forest Service. This facility
13-5
2008-09 WINTER STORM EMERGENCY RESPONSE PLAN
has served as the Incident Command Post during events in the Big Sur area over the years. The
facility has a generator which becomes operational during times of power interruptions (manual
start). The conference room has been wired to accommodate additional phone and data lines
during times of increased need. This area is well suited to stage mobile communications units.
This site may be used to stage equipment and supplies during extended road closures. The Pine
Ridge parking lot could serve as an area for staging mobile sleeping units or other larger
vehicle and equipment needs. Approximately 1.5 miles south along highway 1 on the West
side is the Post Ranch which was used as a helicopter landing zone during the Basin Complex
incident in the summer of 2008.
2. Pt Sur Naval Facility
Located at mile marker 54.1 ( 2.9 miles north of the entrance to Andrew Molera State Park and
1.9 miles south of the Little Sur River) is owned by California State Parks. This area was
previously developed with numerous roads and buildings and can serve as a staging area for
equipment, supplies, and also has adequate open space for helicopter landing zone. While
many of the buildings are not suitable for use the service roads and developed areas can be used
for a variety of purposes and can handle larger types of equipment. This area was utilized as
the decontamination area for the Basin Complex incident during the summer of 2008. Electric
service was active to the facility as recently as 2007. This area has also been identified as a
possible location for temporary storage of storm debris. All areas in Pt. Sur need to be
approved prior to use as sensitive plants and endangered species have been identified on the
site. Appendix V: Naval Facility-Pt. Sur is a site map for this location.
C. MONTEREY COUNTY PUBLIC WORKS DEPARTMENT
The County Public Works Department provides sand and sandbags for public distribution in
unincorporated areas. Information regarding sand and sandbag distribution locations are
included as appendices E & F to this plan.
The County Public Works Department has compiled a list of heavy construction equipment and
vehicles, including those belonging to the County Parks Department and Water Resources
Agency, that may be used to combat flooding and debris flows. This equipment is:
E03
E03B
F00
F01
F02
F42
F81
F83
G09
G87
J00
J01
J02
J03
J04
J14
J22
J31
13-6
P/U- 1T
P/U- 1T IN BIT
TRUCK- 12500-17999
TRUCK- 18000-25999
TRUCK- 26000-30499
DUMP TRK 5-6 CU YD
TRK- WATER 1K-2K GAL
TRK- WATER 3K--- GAL
TRK TRACTOR 36K + LB
DIST TRK 27.5-30.9K
GENERATOR UP TO 10KW
GENERATOR 11-25 KW
GENERATOR 26-50 KW
GENERATOR- 50+ KW
WELDING MACHINE
AIR CPRSR 200-259CFM
AIR CPRSR 100-169CFM
WATER PUMP- 1-6"
38
1
2
3
5
1
7
3
2
1
16
2
4
15
10
6
10
22
M32
N00
N03
N04
N07
N09
N11
N21
N41
N42
N45
N54
N55
N60
N61
N62
N70
N85
TRK TYPE CRANE 13-20
ROLLER/VIB/WALK-BEH
ROLLER/RUBBER TAND
ROLLER/PNUEM/13-19T
RLR/METAL WHL/TO 8T
COMPACTOR- TOWED
COMPACTOR- PORTABLE
MOTORGRADER 25K LB
LDR/FR END/WHL/LIGHT
LDR/FR END WHEEL-MED
LDR/FR END TRACK/MED
LDR/BACKHOE WHL/MED
LDR/BACKHOE WHL/HVY
DOZER/TRACK/LIGHT
DOZER/TRACK/MEDIUM
DOZER/TRACK/HEAVY
SCRAPER/LOADER/TOWED
HYD EXCAVATOR/WHEELD
1
4
2
5
3
1
2
11
4
11
1
7
1
2
2
2
1
2
RESOURCE STAGING
K02
K04
K14
K15
K17
K40
K60
M13
M31
TRLR/GP 6001-10000LB
TRLR/GP/12-20K
TRLR/IH/12-20K
TRLR/IH/20-30K
TRLR/IH/40K-50K
SEMI/HYD DUMP 0-20CY
TRL- SPECIAL PURPOSE
FORKLIFT 9-11K
TRK TYPE CRANE 7-12T
14
1
8
1
5
4
5
1
1
N87
O00
O01
O03
O06
P01
P02
T10
U10
CONCRETE MIXER
TRACTOR/GP/SMALL
TRACTOR/GP/MEDIUM
TRACTOR/LCG/SMALL
TRACTOR- W/BROOM
ALL TERRAIN VEH 3WHL
ALL TERRAIN VEH 4WHL
WATER TANK- PORTABLE
BLADE ATTACHMENT
7
4
10
7
16
1
21
3
4
Public Works heavy equipment is usually located at their maintenance yards (map included as
Appendix S: Public-Works Maintenance Districts of this plan). Other than locations at
Highway One and Carmel Valley Road and Highway One and Coast Road, Public Works does
not intend to stage equipment outside of existing maintenance yards. Closest existing
maintenance yards with response into high risk areas are at Salinas (for Big Sur) and
Greenfield, and San Ardo (for Cachagua and Arroyo Seco). Equipment staged at Highway One
locations will be that which is being used at the time for ongoing projects at those locations and
will vary depending on the phase of each project. However, additional equipment may be
moved to these locations if landslides are believed to be imminent to save transportation time.
Some roads within high-risk areas are, by agreement, the responsibility of Monterey County
and some belong to the United States Forest Service. A list roads falling into either category is
attached as Appendix M: USFS-Monterey County Road Maintenance Agreement.
In addition to equipment, an inventory of 40 K-rails are available from Public Works for
deployment but will not be pre-staged outside of maintenance yards.
For emergencies the County may heavily rely on contractors to provide equipment, supplies,
and other resources. The County maintains a Resource Directory for this purpose.
The Monterey County Department of Public Works will conduct storm patrols as necessary and
feasible to determine the condition of roads that may provide critical access to threatened
populations and resources. Storm patrols will be conducted only when it is safe for County
personnel during daylight hours. If the EOC is activated, road condition reports will be
provided to the Planning Section as one of several factors that are useful in determining the
need for evacuation.
D. CALIFORNIA HIGHWAY PATROL
Based on anticipated road closures and the potential for isolation, the California Highway
Patrol may deploy up to three additional officers to affected communities so that public safety
services and general support to the community may be maintained. Availability of additional
officers will be affected by other activities Countywide and constant evaluation of conditions
and priorities will be necessary.
E. MONTEREY COUNTY SHERIFFS OFFICE
Based on anticipated road closures and the potential for isolation, the Monterey County
Sheriff's Office may deploy up to six additional deputies to affected communities so that public
13-7
2008-09 WINTER STORM EMERGENCY RESPONSE PLAN
safety services and general support to the community may be maintained. Availability of
additional deputies will be affected by activities Countywide and constant evaluation of
conditions and priorities will be necessary.
F. STATE OF CALIFORNIA OFFICE OF EMERGENCY SERVICES
The California Emergency Management Agency stages disaster supplies and equipment at four
locations within the State. The equipment is preloaded onto semi-truck trailers and designed to
be quickly deployed. Supplies will generally support shelter operations. These resources must
be available for use on a statewide basis and are not specifically designated for use in Monterey
County. However, their availability should be noted so that if needed they can be requested
and provided in response to a major winter storm event. A list detailing trailer locations,
contact information to obtain these supplies, and inventory of available supplies is included as
Appendix U: GOES Emergency Supplies Locations-Inventory of this plan.
Cal-EMA also serves as the point of contact for all State assistance requested during a disaster.
This occurs through various means using mission taskers and mission numbers, but is always
transmitted through the OES Coastal Region Duty Officer (see contact list, Section VI of this
chapter). Assistance that may be obtained in this manner includes telecommunications trailers,
trailers with flood fighting equipment, CCC crews, and of course a full variety of equipment
and support from the California National Guard.
The California State Department of Water Resources has made available a trailer containing
various flood fighting supplies and equipment such as sandbags, buttons, bundles of wood
stakes, rolls of plastic sheeting and/or geofabric, shovels, flashlights, chainsaws and double
jack hammers. Specific quantities in the containers are not known. DWR's Flood Ops Center
can dispatch floodfight specialists to provide floodfight training, sandbagging training and
technical guidance if requested. As of January 2009 there is not been a plan to pre-deploy this
trailer into high risk areas in anticipation of landslides or floods. A location and "keyholder"
agency have not been identified although several agencies were notified of the availability of
this resource.
G. AMERICAN RED CROSS
The American Red Cross, Carmel Chapter, has prepositioned two shelter trailers in Big Sur in
anticipation of their need. One 100-cot trailer is located at Andrew Molera State Park.
Individuals in Big Sur on both sides of Highway 1 will have access to this trailer. A second
100-cot trailer is prepositioned at the Multi-Agency Facility. Initially, each trailer also carries
an initial supply of 50 heater (MRE) meals. The number of meals stored in each trailer will be
increased as shipments arrive.
H. MONTEREY COUNTY SPCA
The SPCA has pre-staged crates, pens, leashes, pet food, blankets & towels, food bowls, and
litter pans in the Cachagua/Tassajara community. Contact for these supplies will be Judi
Adams of the SPCA. The same supplies with the addition of a horse trailer has been pre-staged
in the Big Sur area at Andrew Molera Stage Park. Lydia Tarzian will assist and distribute
needed supplies in the event other SPCA staff are unable to reach the Big Sur Community.
13-8
RESOURCE STAGING
I. MONTEREY COUNTY OFFICE OF EMERGENCY SERVICES (MECU)
The Mobile Emergency Communications Unit (MECU) is designed to provide on-scene
support in an emergency situation. Typically the unit will support an Incident Commander and
Command and General Staff to the Section Chief level. The MECU is owned and maintained
by the County of Monterey, Office of Emergency Services. In anticipation of need within the
area of Big Sur, it will be pre-staged within that community as follows:
 MECU will be made available for pick-up by the BSVFB for movement to the
Multi-Agency Facility in Big Sur after personnel have received unit
familiarization training
 MECU will be pre-staged on or before December 31, 2008
 MECU will be the responsibility of the Big Sur Volunteer Fire Brigade
(BSVFB)
 MECU will remain in the possession of BSVFB until it is mutually determined
that the storm threat has passed.
Appendix W: MECU Frequency List contains a frequency list for radios contained within the
MECU. The call sign for the MECU is "Unit 5999".
J. UNITED STATES POSTAL SERVICE
The United States Postal Service does not have plans or any means to deliver mail into isolated
communities. Generally, mail will be held within the Monterey Distribution Center and will be
unavailable until roads are reopened. The United States Post Office will not release mail to a
third party in such circumstances. The Department of Social and Employment Services will
assist in maintaining basic support services when payment processes are interpreted by loss of
mail service. This is discussed in Chapter 9, "Care and Shelter".
V. SUPPORTING THE ISOLATED COMMUNITY
Inventories of certain supplies, equipment, and even workforce can be increased through pre-staging.
However there will always be a need to address sudden and unforeseen needs as well as those that
cannot be addressed through pre-staging. A plan to address delivery of critical supplies to support
the isolated community is needed. These supplies fall into several categories.
A. MEDICAL
This section addresses emergency medical services as well as medical supplies and prescription
drugs.
1. Emergency Medical Services
Basic life support services are provided within identified high-risk areas by the fire agency with
responsibility for that area. This section refers to advanced life support services, or ambulance
service.
Advanced life support service in Monterey County is provided for the most part by American
Medical Response (AMR). In some cases ambulance service originates from San Luis Obispo
County. AMR maintains one ambulance and a paramedic team in the Big Sur area at all times.
13-9
2008-09 WINTER STORM EMERGENCY RESPONSE PLAN
Additional ambulances are based in King City and Soledad.
services to Arroyo Seco.
These ambulances provide
Cachagua receives ambulance service from the Carmel Valley Fire District. Ambulances are
located at both the Mid-Valley and Carmel Valley Village fire stations.
During routine incidents, providers can be assisted by other first responders. When a
community becomes isolated from ground access, only resources within the isolated area are
available to provide service unless support can be provided by air.
Cal Star provides air ambulance service out of Salinas Municipal Airport to all of Monterey
County as well as to neighboring counties. Detailed protocols for the dispatch of all emergency
medical services exist and will be utilized to determine where and when these resources will be
sent. It may be necessary for first responders to implement triage procedures and establish
casualty collection points to provide temporary care and a system for movement of injured or
sick persons to areas where more substantial care can be provided.
Other possible sources of air support are discussed below in Sub-section F, "Helicopter
Support".
2. Medical Supplies and Prescription Drugs
Depending on duration of isolation, people may eventually exhaust medical supplies and
prescription drugs. This may in some cases result in a life-threatening situation.
Each community that may be potentially isolated will need to maintain contact with all
residents to maintain a condition status and ascertain such needs. Whether this is with the
assistance of CERT members or otherwise, the primary contact for medical supply and
prescription drug needs within each community will be the local fire authority. The local fire
authority will compile a list of such needs and will be responsible for transmitting the list to the
Monterey County Emergency Medical Services (EMSA) authority by all possible means (see
Section VI - Contacts). Logistics of procuring and delivering such supplies will be developed
by Monterey County EMSA.
B. FOOD
The American Red Cross will operate public shelters and mass feeding stations if necessary.
However, it is not possible to pre-stage food in high-risk areas. Should food stores be
exhausted due to the inability to resupply an isolated community, compact meals such as MREs
(Meals-Ready-to Eat) or UGRs (Unitized Group Rations) will be delivered to the isolated area
and provided to on-scene American Red Cross personnel by helicopter.
Logistics to support such an operation will be developed within the Monterey County
Emergency Operations Center within the Operations Section. Stores of UGRs and MREs are
available within the military supply system as close as Tracy Army Depot near Stockton, CA.
In some cases it may be desirable for the California National Guard to directly conduct mass
feeding operations. Deployment of Mobile Field Kitchens may be requested through OES
Coastal Region.
13-10
RESOURCE STAGING
C. POTABLE WATER
Potable water is necessary for consumption and for medical purposes. Water systems in
communities subject to floods and debris flows may easily become contaminated. If it is
determined by County Environmental Health that a potable water source is contaminated,
alternate sources within the same community will be identified as well as a plan to distribute
this water. This may be accommodated through National Guard deployment of "water buffalos"
and water trailers, or other resources in the community.
Due to weight limitations, it is not recommended that water be flown into an isolated
community. Under emergency conditions, the National Guard could be tasked to fly water
purification systems and water into a community.
If a community is not isolated but lacks sufficient potable water, the County may contract for
the delivery of potable water.
D. FUEL
Fuel is normally obtained through private sources by the communities of Arroyo Seco, Big Sur,
and Cachagua. By agreement, gasoline and diesel fuel are provided by California State Parks
for several government agencies in the Big Sur area from a filling station located at the MultiAgency Facility.
Again, due to weight limitations, it is not recommended that fuel be flown into isolated
communities. This may be done only for emergency purposes and in small quantities.
If a community is not isolated but lacks fuel, the County may contract for the delivery of fuel to
support emergency operations. In anticipation of a major event consideration will be also be
given to staging fuel tankers at Andrew Molera State Park or the Multi-Agency Facility.
Ideally one agency would be able to provide fuel for use by others rather than each agency
staging their own fuel. The mechanism to provide this service and recover costs is not
currently in place, therefore the details of staging additional fuel in the community will be
resolved between response agencies at the time of the event. Agreements should address both
gasoline and diesel fuel.
E. GENERATORS
Loss of electric power will have a devastating effect on emergency response within an isolated
community. Generators may be necessary to support rescue and medical operations, public
shelters, and communications. Power may also be necessary to maintain food and medical
supplies that are dependent on refrigeration.
A plan to supply power generation capacity will be developed with the Monterey County
Emergency Operations Center. This will require ample numbers of generators, fuel, power
distribution cords, and personnel to operate a temporary power network and to keep it safe.
These materials may be obtained by the County or may be available through the California
National Guard.
13-11
2008-09 WINTER STORM EMERGENCY RESPONSE PLAN
F. HELICOPTER SUPPORT
Potential reliance on helicopter support varies with each community. A great potential for
reliance exists in Big Sur and the Zen Center. Highway 1 is regularly disrupted with closures
due to rock slides occurring regularly while Tassajara Road is subject to washout and rock
slides during heavy rains.
Helicopter landing zones cannot be pre-established due to the range of situations that could
occur. However, portions of Highway 1 are suitable for helicopter landing as well as California
State Parks lands and areas used recently during the Basin Complex Fire for resource staging
and helicopter access. Precise locations to support isolated areas will be selected as each need
occurs.
Helicopter services to support disaster operations may be available from the California National
Guard, CAL FIRE, California Highway Patrol, and U.S. Coast Guard. Availability will be
based on priorities at the time of the incident. Response time to anywhere in Monterey County
is about thirty minutes for the CHP helicopter, and about one hour for the CAL FIRE OR U.S.
Coast Guard helicopters. A National Guard response would likely require several hours.
VI. AGENCY CONTACTS
List names and phone numbers of agencies and individuals that will participate in this function.
AGENCY
American Medical Response
County Emergency Medical
Services Authority
Big Sur Volunteer Fire
Brigade
Cal-EMA
Cal-EMA
Sheriffs Office
County OES
State Parks
State Parks
Monterey County SPCA
Monterey County SPCA
Monterey County SPCA
County Public Works
Caltrans
Caltrans
California Highway Patrol
United States Post Office
13-12
INDIVIDUAL
Chris Weinress
OFFICE PHONE
(831) 917-6612
Tom Lynch
(831) 755-5013
Martha Karstens
(831) 667-2113
Memoree MacIntyre
Coastal REOC Duty
Officer (Warning
Center)
Mike Richards
Phil Yenovkian
C.L. Price
Rain Greenslate
Lisa Hoefler
Judi Adams
Lydia Tarzian
Richard Sauerwein
Dennis De Groodt
Reed Russell
Eric Jennings
Martin Max
CELL PHONE
(831) 521-7389
(831)595-9461
(510) 220-0185
(916) 845-8911
(831) 755-3761
(831) 755-3850
(831) 796-1904
(831) 905-5027
(831) 667-0193
(831) 238-3322
(831) 667-2179
(831) 238-3328
(831) 373-2631
(831)760-0415
(831) 422-4721, ext. 214
(831) 373-2631
(831) 667-2048 (hm)
(408) 910-7111
(831) 796-3071
(805) 766-4352
(831) 783-3010
(831) 262-0377
(831) 783-3003
(805) 550-5098
(831) 796-2100
(831) 667-2305
2008-09 WINTER STORM EMERGENCY RESPONSE PLAN
Chapter Fourteen:
COMMAND
INCIDENT COMMAND IN ACTION
This section of the Winter Storm Plan presents ICS command structures that may be employed to
manage a serious incident or series of incidents occurring simultaneously within Monterey
County.
I. AGENCIES
The following agencies and organizations developed and reviewed this chapter of the plan.



Monterey County Fire Chiefs
Monterey County Sheriff's Office
County Public Works



California Highway Patrol
California Department of Transportation
California State Parks
II. INCIDENT MANAGEMENT
An overriding assumption governing the development of this plan is the high likelihood that any
emergency response in the areas covered by this plan will involve some form of rescue or
assistance to a person or persons in distress. Protection and preservation of life are the primary
considerations in any rescue situation. These priorities will govern the actions of any incident's
management team, and dictate the utilization of the Incident Command System (ICS) during any
Winter Storm Emergency incident response. The Incident Commander (IC) will hold the role of
the on-scene manager. Factors determining the agency responsible for assuming the Incident
Commander assignment include, but are not limited to:



First Public Safety Agency Representative/Unit on Scene,
Jurisdiction of the Incident Scene, and
Category of the Incident.
To the maximum extent practicable, the appropriate agency of jurisdiction will serve as the
Incident Commander for the areas indicated. Unified or joint commands will be employed when
appropriate in concurrent jurisdiction situations.
When any question of the validity or need exists about a request for emergency assistance,
dispatch of responders will be made in accordance with the provisions of this plan, and any
subsequent cancellation will be determined and authorized by the Incident Commander as his/her
prerogative.
2008-09 WINTER STORM EMERGENCY RESPONSE PLAN
A. INCIDENT COMMAND SYSTEM (ICS)
All incidents will be managed in accordance with the Incident Command System (ICS) as
adopted and endorsed by all public safety agencies. The first public safety unit to arrive on the
scene of a coastal incident will assume the role of Incident Commander (IC) until relieved by the
appropriate agency of jurisdiction. In situations in which the need arises, a Unified Command
will be established.
Most incidents will be managed by a single command structure (e.g. single or unified
commander(s). An Incident Complex should be formed when there are many separate incidents
occurring in the same general vicinity. Such incidents may or may not need multiple branch
directors. An example would be severe flooding and debris flows/rescues along the Big Sur
Coastline, where branching the incident(s) provides the most efficient command structure. (see
sample ICS 207, Appendix X: ICS 207 - Multi-Branch).
It is possible that multiple jurisdictions would be impacted simultaneously, in which case an
Area Command may be needed to establish objectives and prioritize assignment of resources to
specific incidents. (see sample ICS 207, Appendix Y: ICS 207 - Area Command).
B. INCIDENT COMMANDER RESPONSIBILITIES
The Incident Commander is directly responsible for clearly identifying himself/herself, and for
maintaining communications with the controlling Monterey County Communications Center,
any other cognizant agency, and all responding units. A defined Incident Command Post (ICP)
should be established. The Incident Commander will clearly identify the location and name of
the Incident Command Post (ICP) and staging areas, and tactical radio frequencies to the
controlling Monterey County Communications Center. (Example: “Pfeiffer IC.”)
Experience has proven that the role of the Incident Commander may pass to several individuals
from different responding agencies during the course of an incident. It is incumbent upon all
individuals who exercise the authority of Incident Commander to ensure that all relevant tactical
and resource information is passed in a timely and detailed manner to the individual relieving
them as Incident Commander, and that the identity of the incoming (new) Incident Commander
is clearly communicated to the appropriate communications centers.
The Incident Commander is accountable for all personnel, units, and resources responding to the
incident. In order to ensure that accountability is accomplished in an orderly and cohesive
manner, it is required that all responding agencies and their personnel check in with the Incident
Commander upon arrival at the scene, and check out with the Incident Commander upon
demobilization.
C. INCIDENT COMMAND POST IDENTIFICATION
To the maximum extent possible, the Incident Command Post should be situated off highways,
and identified by a flashing green light and/or green flag, sign or traffic cone with the words
"Command Post" written on both sides. The means of identification employed must be clearly
visible from a distance of not less than fifty feet. (Note: Caution should be observed in
displaying a flashing green Command Post identification light; equipping or displaying of a
flashing green light on a vehicle on a highway is prohibited by California Vehicle Code.
Removable magnetic mounted lights or opaque lens are recommended for vehicles in transit.)
14-2
COMMAND
D. RESPONSIBILITIES OF PARTICIPATING AGENCIES
The Incident Commander's main function is to coordinate the activities of all responding
agencies. In view of the fact that each agency possesses its own unique capabilities, all
participating agencies are expected to function with minimum direction from the Incident
Commander, and to exercise maximum cooperation with other responding agencies. In this
regard, and to facilitate overall coordination of the resources of the diverse agencies
involved, it is imperative that the senior representative of each responding agency report to
the Incident Commander or his/her designated representative as directed. THE AGENCY
REPRESENTATIVE OF EACH RESPONDING AGENCY IS DIRECTLY
RESPONSIBLE FOR ENSURING THAT THE ARRIVAL ON SCENE/INITIAL
PRESENCE OF HIS/HER UNIT/AGENCY IS REPORTED TO THE INCIDENT
COMMANDER OR THE DESIGNATED REPRESENTATIVE. ADDITIONALLY,
WHEN DIRECTED, THE AGENCY REPRESENTATIVE WILL ENSURE THAT
DEMOBILIZATION OF HIS/HER UNIT/AGENCY IS ACCOMPLISHED IN AN
ORDERLY MANNER, AND THAT THE INCIDENT COMMANDER IS FULLY
INFORMED OF THE DEMOBILIZATION OF THAT UNIT/AGENCY. (See Section E
below for additional information.)
Due to the unique capabilities of rescue teams and the potentially hazardous nature of their
employment, unless directed otherwise by the Incident Commander or his/her representative, a
team representative should be maintained at the Incident Command Post throughout the
evolution.
E. INCIDENT COMMAND AND RESOURCE DEMOBILIZATION
The Incident Commander is solely responsible for conducting a complete demobilization of the
incident command and the release of all assigned resources/agencies/units. AGENCIES/UNITS
WILL NOT LEAVE THE INCIDENT SCENE UNTIL AUTHORIZED AND PROPERLY
DEMOBILIZED BY THE INCIDENT COMMANDER. Prospective incident commanders and
all participating agencies/units should be aware that all participants will not demobilize at the
same pace, and that some demobilizations will be more complex than others. Consequently,
some agencies may require assistance in the demobilization process; all participants should be
aware of this factor, and be prepared to assist accordingly. Consideration may be given to the use
of an agency/unit “roll call” to ensure proper demobilization, and applicable of assistance where
required.
F. SINGLE POINT RESOURCE ORDERING
In the event of a Winter Storm Emergency incident, “Single Point Resource Ordering” will be
employed for all resources requested or required beyond those specified in the initial response
dispatch procedures. The Incident Commander will request resources via his/her dispatcher, who
will relay the request to County Communications or other appropriate agency. County
Communications will function as the single point for ordering any additional resources requested
for a Winter Storm Emergency incident. All additional resources to support the incident will be
ordered by the designated single resource ordering point.
14-3
2008-09 WINTER STORM EMERGENCY RESPONSE PLAN
III. AGENCY CONTACTS
AGENCY
County Fire Chiefs
County Sheriff's Office
California State Parks
CHP
County Public Works
1st Caltrans
2nd Caltrans
14-4
INDIVIDUAL
George Haines
Mike Richards
C.L. Price
Eric Jennings
Richard Sauerwein
Dennis DeGroot
Reed Russell
OFFICE PHONE
831 333-2600
831 755-3761
831 667-0193
831 796-2100
831 796-3071
831 783-3010
831 783-3003
CELL PHONE
831 238-3322
805 766-4352
831 262-0377
831 550-5098
2008-09 WINTER STORM EMERGENCY RESPONSE PLAN
Index
800 MHz ...................................................... 4-11
911 center ....................................................... 4-3
Adobe Road ................................................... 2-5
Adult Protective Services ............................... 5-6
AGENCIES2-1, 3-2, 4-5, 5-4, 6-1, 7-1, 11-1, 141
Agriculture Department ................................. 2-1
ALERT systems ............................................. 6-5
Alliance on Aging .......................................... 5-6
American Medical Response
AMR ........................................................... 4-9
American Red Cross .. 4-4, 4-5, 4-17, 4-18, 4-19,
8-1, 8-3, 9-1, 9-2, 9-3, 10-2, 11-1, 11-3, 11-5,
12-2, 12-9, 12-10, 13-1
American Red Cross (Carmel) ....................... 5-4
American Red Cross (Monterey/San Benito) 5-4
Andrew Molero .............................................. 2-3
Area Superintendent..................................... 13-2
ARES/RACES ............................... 4-4, 4-20, 8-1
Aromas .................................................. 2-9, 4-13
ARRL/ARES Monterey District Emergency
Coordinator............................................... 4-19
Arroyo Seco 2-2, 2-3, 2-4, 2-5, 2-9, 2-10, 6-3, 65, 7-2, 12-3
Arroyo Seco Community ............................... 5-4
AT&T........................ 4-4, 4-20, 10-1, 10-5, 12-2
Automatic Packet Reporting System
APRS ........................................................ 4-20
Auxiliary Communications Support Officer
ACSO ....................................................... 4-19
BAER ...... 2-2, 2-3, 2-4, 2-5, 2-6, 5-3, 12-3, 12-8
Basic Disaster Plan .......................... 4-6, 4-8, 4-9
Basin Complex ... 1-1, 2-1, 2-2, 2-5, 2-7, 3-1, 3-3,
6-3, 6-4, 6-6, 12-3
Bear Creek ..................................................... 2-3
Big Sur2-3, 2-4, 2-5, 2-9, 2-10, 2-12, 4-2, 4-4, 45, 4-9, 4-15, 4-16, 4-19, 5-6, 5-7, 6-3, 6-5, 72, 11-4, 12-3, 12-4, 13-2, 13-3, 13-4, 13-5, 139, 14-2
Big Sur Area Supervisor .............................. 13-2
Big Sur CERT ......................................... 5-4, 5-7
Big Sur Community ....................................... 5-4
Big Sur Fire .................................................... 5-4
Big Sur Maintenance Crew ................. 13-2, 13-3
Big Sur Maintenance Station .... 4-15, 13-2, 13-3,
13-4, 13-5
Big Sur Maintenance Stations ...................... 13-3
Big Sur Maintenance Supervisor .................. 13-2
Black Rock Creek Dam .................................. 2-9
Borranda Road ................................................ 2-5
Boy Scout Camp ............................................. 2-3
Bradley ......................................................... 2-10
Building Services.......................................... 10-1
Burn Area Emergency Response Report ........ 2-2
Burned Area Emergency Response
BEAR ........................................................ 12-3
Cachagua .......................2-2, 2-10, 4-13, 5-4, 5-7
Cachagua Fire ................................................. 5-4
Cachaqua ........................................................ 2-2
CAL FIRE .................4-3, 4-13, 4-14, 4-15, 4-19
Calandra ........................................................ 4-13
California American Water Company
CAL-AM ..................................................... 2-1
California Data Exchange Center
CDEC .......................................................... 6-5
California Department of Forestry and Fire
Protection
CAL FIRE ................................................... 4-3
CalFire......................................................... 5-4
CDF ............................................................. 2-1
California Department of Transportation
CalTrans ...................................................... 5-4
CALTRANS .............................. 2-1, 2-5, 14-1
California Highway Patrol .............................. 5-4
CHP ................................................... 4-3, 14-1
California Penal Code ............................. 5-1, 5-2
California State Parks ................................... 14-1
California-American Water ............................ 6-1
Call Mountain ............................................... 4-13
Calstar ........................................................... 4-10
Caltrans .... 4-2, 4-5, 4-15, 4-16, 4-17, 13-1, 13-2,
13-4, 13-5, 13-12
CalTrans ............................................... 2-6, 4-16
CALTRANS ................................................. 12-9
Caltrans Traffic Management Center ............. 4-2
CalWORKs ............................................. 9-3, 9-4
Cambria ........................................................ 13-4
Camp Stephani.............................................. 2-10
Carmel Area Chapter
2008-09 WINTER STORM EMERGENCY RESPONSE PLAN
ARC .................... 4-4, 4-17, 4-18, 8-3, 9-1, 9-3
Carmel Area Red Cross........................... 4-4, 9-2
Carmel Highlands ............................... 2-10, 4-13
Carmel Lagoon............................... 1-1, 2-1, 4-10
Carmel Valley ..... 2-3, 2-4, 2-10, 2-12, 4-5, 4-10,
12-2, 12-3
Carmel Valley Fire ......................................... 5-4
Carmel ValleyVillage .................................. 2-10
Castroville ...................................................... 2-9
Central Coast Center for Independent Living 5-6
CERT 8-1, 9-1, 11-1, 11-2, 11-3, 11-4, 11-5, 122, 12-7
Changeable Message Sign
CMS .................................................. 5-6, 13-3
Chualar ......................................................... 2-10
CLETS ............................................. 4-1, 4-7, 4-8
CNRFC .......................................................... 6-3
Coast Property Owner’s Association
CPOA .................................................. 5-4, 5-7
Coastal REOC .............................................. 10-3
Coleman Canyon ............................ 2-3, 2-4, 12-3
Coleman Creek............................................... 2-3
Coleman Reservoir......................................... 2-9
COM 46 ....................................................... 4-14
COMM 46 ...................................................... 4-3
Command Staff .............................................. 3-2
Community Emergency Response Team
CERT ........................................................ 11-2
Corral De Tierra ........................................... 2-10
County 911 .............................................. 4-3, 4-6
County Building Services ............................ 10-1
County Communications Coordinator 12-4, 12-5
County Environmental Health ..................... 10-1
County Planning Department ....................... 10-1
Crossroads .................................................... 2-10
Damage Assessment Team 10-1, 10-2, 10-3, 104, 10-5
Department of Public Works.......................... 8-1
Department of Social & Economic Services . 9-1,
9-2
Department of Social & Employment Services
DSES .......................................................... 5-4
Department of Social and Economic Services 5-2
Department of Social and Employment Services
............................................................. 9-3, 9-5
Deputy District Director of Maintenance and
Operations ................................................ 13-2
Disaster Liaison ........................................... 13-2
District 3 Marysville .................................... 4-16
District 4 San Francisco ............................... 4-16
District 7 Los Angeles.................................. 4-16
II
Doppler ........................................................... 6-4
DSES ........................................ 8-4, 9-3, 9-4, 9-5
DSWVP ........................................................ 4-19
ECC .................................... 4-3, 4-13, 4-14, 4-15
EDIS .............................................. 4-8, 6-2, 12-6
El Piojo Reservoir ........................................... 2-9
Emergency Alert System
EAS ........................................................... 12-5
Emergency Command Center
ECC ............................................................. 4-3
Emergency Communications .. 4-5, 4-11, 6-3, 6-6
Emergency Managers Mutual Aid .................. 3-3
Emergency Operations Plan ............... 2-12, 11-1
EMMA ............................................. 3-1, 3-3, 3-4
EOC .............................................................. 12-9
ERV
Emergency Response Vehicl..................... 4-18
Esalen Institute ............................................... 2-3
Evacuation ...................................................... 2-4
EWARN.......................................................... 6-2
Fire Chiefs .................................................... 14-1
Fire Comm ..................................... 4-8, 4-9, 4-10
Flash Flood Warning ...................................... 6-4
Flood Warning ........................................ 6-3, 6-4
Food Stamps ........................................... 9-3, 9-4
Food Stamps Program..................................... 9-4
Forest Lake Dam............................................. 2-9
Foster Care ...................................................... 9-5
Fremont Peak ........................................ 4-4, 4-13
General Assistance
GA ....................................................... 9-3, 9-5
Gold ................................................................ 3-2
Gonzales ....................................................... 2-10
Gorda ........................................... 5-6, 13-3, 13-4
Governor's Office of Emergency Services...... 2-1
Greenfield ..................................................... 2-10
Health Department .......................................... 5-4
Hernandez ..................................................... 4-14
High Wind Warning ....................................... 6-4
Highway 101................................................. 4-13
Hollister .............................................. 4-17, 13-4
Huckleberry Hill ........................................... 4-13
Hwy 1 ........................................................... 4-13
Hwy 68 ......................................................... 4-13
ICS 100 ......................................................... 11-2
ICS 200 ......................................................... 11-2
ICS 300 ......................................................... 11-2
In Home Supportive Services
IHSS ............................................................ 9-5
Incident Commander .................................... 12-9
Indians Fire .................................... 6-4, 6-6, 12-3
INDEX
In-Home Supportive Services ........................ 5-6
IS 700 ........................................................... 11-2
IS 800 ........................................................... 11-2
Julia Pfeiffer ................................................... 2-3
KGO (810 AM) ............................................ 12-4
King City...............................2-10, 6-3, 7-2, 13-4
KSMS-TV .................................................... 12-4
KTOM (1380 AM)....................................... 12-4
KTOM FM 92.7Mhz.................................... 12-6
KUSP ........................................................... 12-4
KUSP (88.9)................................................. 12-4
Las Lomas ...................................................... 2-9
Las Palma ..................................................... 2-10
Law Branch Director...................................... 3-2
Law Enforcement Branch Director ................ 5-2
Little River Hill ............................................ 4-13
Lockwood ...................................... 2-10, 6-3, 7-2
Logistics Unit ................................................. 8-4
Loma Prieta .................................................. 4-14
Los Padres Dam ............................................. 2-9
Lower Abbott Lake Dam ............................... 2-9
Lucia ............................................................ 2-10
MECU ................................................. 4-20, 13-9
MedNet ........................................................ 4-11
Mid Carmel Valley ...................................... 2-10
Miltipas Reservoir.......................................... 2-9
Mission Fields .............................................. 2-10
Monterey ...............................3-3, 4-3, 4-13, 13-4
Monterey/San Benito Counties Chapter
ARC............................................................ 4-4
Monterey-Salinas Transit
MST............................................................ 5-4
Moss Landing ................................................ 2-9
Mt. Umunhum ................................................ 6-4
Multi-Purpose Senior Services ...................... 5-6
Nacimiento Dam ................................... 2-9, 4-11
Nacimiento River ........................................... 2-9
National Forest Service ........................... 2-3, 2-6
National Weather Service 2-6, 4-3, 4-5, 5-1, 6-1,
6-2, 6-3, 11-4
Natividad........................................ 2-9, 2-10, 4-1
Natividad Creek ............................................. 2-9
Natural Resources Conservation Service ....... 2-1
Naval Facility ............................................... 13-4
North Coast Ridge Road ................................ 2-3
North Coast Road........................................... 2-5
North Monterey County Fire ......................... 5-4
North Region Manager ................................ 13-2
NWS. 4-3, 4-5, 4-19, 6-2, 6-3, 6-4, 6-5, 6-6, 11-4
Oak Hills ........................................................ 2-9
OASIS .......................................... 4-1, 4-16, 13-5
Office of Emergency Services ........................ 5-4
OES ... 2-1, 4-1, 4-4, 4-5, 4-7, 4-16, 4-19, 11-1,
13-1, 13-8, 13-9
Operations Section Chief ................................ 3-2
Pacific Grove Dam ......................................... 2-9
Pajaro ........................................ 2-9, 6-2, 6-3, 6-4
Pajaro River .................................................... 2-9
Palo Colorado .............................. 2-9, 2-10, 2-12
Palo Escrito ................................................... 4-13
Parkfield ............................................... 2-10, 4-8
Pebble Beach .................... 2-10, 2-12, 4-13, 4-14
Pfeiffer Burns ................................................. 2-3
PG&E .......................................... 4-6, 10-1, 10-5
Pheneger Creek ............................................... 2-5
Pico Blanco ........................... 2-3, 2-4, 2-10, 2-12
Pico Blanco Scout Camp ........................ 2-3, 2-4
Piney Creek ................................... 2-3, 2-4, 12-3
PIO ................................................................ 12-9
Planning & Intelligence Section
P&I ......................................... 10-3, 10-4, 10-5
Planning Department ...................................... 2-1
Planning Section ........................................... 10-3
Point Sur ............................................... 6-4, 13-4
ponding ................................................. 2-7, 2-11
Priest Valley ................................................. 2-10
Public Health ........................................ 2-4, 2-11
Public Information Officer 3-3, 10-5, 12-1, 12-9,
12-10
PIO ............................................................ 12-9
Public Works . 2-1, 4-5, 4-10, 4-11, 5-1, 5-4, 6-6,
13-6, 13-12, 14-1
purpose ........................................................... 3-1
Radio Repeater ............................................. 4-13
Ragged Point Inn .......................................... 13-3
Rat Creek ........................................................ 2-5
Reeves Ranch ............................................... 4-13
RioRoad ........................................................ 2-10
Robles del Rio .............................................. 2-10
Salinas........................................................... 13-4
Salinas ARC ................................................. 4-18
Salinas Police................................................ 4-11
Salinas River ........................... 2-1, 2-4, 2-9, 2-10
Salinas Rural Fire ........................................... 5-4
San Antonio Dam ........................................... 2-9
San Antonio Rive............................................ 2-9
San Ardo ....................................................... 2-10
San Benancio ................................................ 2-10
San Benito 3-3, 4-3, 4-13, 4-14, 4-15, 4-17, 4-19,
6-5, 13-2, 13-3
San Clemente Dam ......................................... 2-9
San Lorenzo Creek ................................. 6-3, 7-2
III
2008-09 WINTER STORM EMERGENCY RESPONSE PLAN
San Luis Obispo ............................................. 4-4
Santa Clara Valley Water District .................. 6-5
Santa Cruz ....................... 3-3, 4-4, 6-4, 6-5, 13-4
SEAT...............2-2, 2-3, 2-4, 4-3, 5-3, 12-3, 12-8
SEMS G611 ........................................ 11-1, 11-2
Shandon........................................................ 13-4
sheeting ................................................. 2-7, 2-11
Sheriff .......................................................... 4-11
Sheriff’s Office ....................................... 5-1, 5-4
Sheriff's Office ..................... 5-2, 8-1, 10-1, 14-1
Silicon Valley Chapter ................................... 4-4
Single Point Resource Ordering................... 14-3
Smith Mountain .................................. 4-13, 4-14
Soil saturation ................................................ 2-7
Soledad........................................... 2-10, 6-3, 7-2
SOP5645 EMS Aircraft ................................. 4-9
South County ............................................... 2-10
SPCA.. 4-5, 5-4, 9-1, 9-2, 9-3, 9-4, 9-5, 11-3, 115, 12-2, 13-1, 13-8, 13-12
Spreckels ...................................................... 2-10
State Emergency Assessment Team Report ... 2-2
State Environmental Assessment Team
SEAT ............................................... 12-2, 12-3
State Parks .......... 2-3, 4-5, 5-4, 13-1, 13-5, 13-12
State Responsibility Area
SRA ............................................................ 4-3
State Route #1 ................................................ 4-3
State Route #198 ............................................ 4-3
State Route #68 .............................................. 4-3
Storm Spotter Course ................................... 11-4
Sycamore Reservoir ....................................... 2-9
Tassajara .................................. 2-2, 2-3, 2-4, 2-5
Tassajara Hot Springs .................................. 12-3
Tassajara Road ............................................... 2-5
Tassajara Zen Center...................................... 2-4
Tassarja Zen Center ....................................... 5-7
Telephone Emergency Notification System
TENS ................................ 4-1, 4-6, 12-5, 12-7
IV
Templeton ..................................................... 13-4
TENS ............................ 4-1, 4-6, 6-6, 12-4, 12-7
The Caves ....................................................... 2-5
Tiburon ......................................................... 4-12
tri-county ........................................................ 3-3
U.S. Mail....................................................... 13-1
United States Forest Service ................... 2-1, 5-4
United States Geological Survey .................... 5-1
USGS .......................................................... 2-1
United States Geological Survey Report ........ 2-2
United Way ..................................................... 5-2
US Geological Survey .................................... 6-1
US Hwy 101 ................................................... 4-3
US Hwy 156 ................................................... 4-3
US Hwy 183 ................................................... 4-3
USFS ............................................................... 5-4
USGS ......................... 2-2, 6-3, 6-4, 6-5, 6-6, 7-2
Vandenberg AFB ............................................ 6-4
VCMC ............................................................ 8-4
Verizon ................................................. 4-4, 4-20
VOAD ............................................................. 8-1
Volunteer Center....................... 8-1, 8-2, 8-3, 8-4
Water Resources Agency.......... 2-1, 5-1, 6-1, 6-5
Water Resources Department ............... 4-8, 4-11
Weather Service Radio ................................. 12-5
Webmaster .................................................... 12-2
wells ...................................................... 2-4, 2-11
Williams Hill ................................................ 4-13
Willow Springs . 4-2, 4-15, 4-16, 5-6, 13-2, 13-3,
13-4
Willow Springs Maintenance ............. 13-3, 13-4
Willow Springs Maintenance Station ........... 13-3
Wind Advisory ............................................... 6-4
Winter Storm Warning ................................... 6-4
Zen Center ...................................................... 2-3
Zen Center Tassajara ...................................... 5-4
Zetron............................................................ 4-12
Zmudowski State Beach ................................. 2-9