Minutes of Meeting of ISSIG Item 1. Attendance & Apologies held on Monday 16th August 2010 Minutes Attendees: Narelle Seymour (Glen Eira) (Convenor) Susan Thomson (Greater Dandenong) Rosemary Abbey (West Gippsland) Michelle McLean (Casey Cardinia) Zofia Moczulski (Mornington Peninsula) Alison Daams (Moonee Valley) Stacey O’Malley (Moonee Valley) Kristina Purcell (Kingston) Deborah Tate (Melbourne) Fiona Baranowski (Geelong) Jane Mathews (Booroondara) Tonya Lewis (Moreland) Jordana Lory (Goldfields) Gareth Evens (Casey Cardinia) Peter Smith (Whitehorse Manningham) Mia Mikin (Yarra) Elisabeth Jackson (PLVN) Action Apologies: Debbie Storz (Port Phillip) Debra Hutchinson (Greater Dandenong) 2. Confirmation of Minutes. 3. Business Arising Accepted Presentation: Michelle McLean (CCLC) is the Convenor of the ICT group, dealing with Internet and developing technologies. In June the group organised a day seminar on EBooks and Audio books, which was very well received. Follow this link for a full account of the proceedings: http://docs.google.com/Doc?docid=0AeaJW4UAC5uWZGdocmRjcnZfNDQwZnpmZHI2ZzI& hl=en In summary, downloading from the various distribution platforms is tricky; there may be issues about publishers holding print rights to a book, but not the audio rights, or rights 1 By Minutes of Meeting of ISSIG held on Monday 16th August 2010 to a book in particular formats only. Some providers allow unlimited users, others are restricted; all of them have very different selection of titles, so many libraries are going with more than one publisher. Bolinda is using MP3 files which allow for easy access, and CCLC are going live with Bolinda next month. ICT are also planning a 1 day seminar next year on “Discovery Layers” i.e. Web Interfaces allowing access to multiple layers including library catalogues. This was followed by a discussion of the cross-over between the areas of reference, technology and collection development; and the necessity of good communication, joint presence at events, meetings etc. There was also discussion on how difficult it can be to set up efficient remote authentication. Some libraries use Ezy Proxy for this. Gareth Evens from CCLC talked about technological developments at their library. They are moving to RFID and will be live in 6 weeks. It has been a major project involving tagging many thousands of books, but the staff have been supportive and involved, and have also been reassured by the Library Manager that it will not involve redundancies, but instead will free up staff for other duties. They are aiming for 50% self checkouts. Gareth also talked about their current Roving Reference project which involves the following: -IPAD and Iphones being used by roving reference staff -Using the BookMyne app. on Iphones to demonstrate how it links to the catalogue. -Using the Ipod and Iphones as “roadshows” for online resources, demonstrating new acquisitions, databases etc. -Purchase of a large size Touch Screen PC and using it to demonstrate the web page, online resources etc to individuals to small groups; using it also to train staff. It has been especially popular for the international newspaper database “Press Display”. There was discussion about which avenues CCLC has for inquiries from the public. Apart from in-person inquiries, they have an online query service; 5 blogs with opportunities to comment; an E-Newsletter published monthly with 1,000 subscribers; Facebook; and deferred staff inquiries. 4.ORSIG Elisabeth Jackson spoke about the amalgamation of ISSIG and Orsig. With many areas of common interest with these two groups it was decided to integrate them into one group, to take effect after the AGM on 14th September 2010. The terms of reference may need some review and small changes to reflect this. There will be a seminar on 21st October, in a similar format to the old Gulliver forums, at 2 5.NSLA 6. E-Book Readers 7. Library Reports Minutes of Meeting of ISSIG held on Monday 16th August 2010 the Rendezvous Hotel. There will be online presentations by database vendors and others. Elizabeth said there were 85 different databases currently being subscribed to by public libraries in Victoria. A list will be made available and could be useful for libraries considering buying a database. The database evaluation wiki (link) would also be very useful. The group was told there is a template for recording reference queries published by the NSLA which may be useful. This was followed by a discussion on whether the quarterly reference statistics we collect are in fact any use at all. Some people felt that they do not give any valuable information, and Elisabeth Jackson promised to check if the figures were required for the annual statistical returns. Update: Reference queries have been included in a supplement to the annual return. The Kobo e-book reader was passed around for the group to look at: we also heard a report on the Kindle. The two products seem to be easy to use, consume very little battery power, hold vast numbers of books and are light and transportable. The group reported that more and more members of the public are asking about e-books. Similar problems to those of audio books (format, licensing, publishing rights, title selections) also apply to these readers. Booroondara: going live with RFID and WIFI soon. Geelong: Lara Library opens next month. Geelong is considering setting up Homework Clubs; their “Open Mind” lecture series has been very popular and they hope to put on more talks next year in co-operation with Deakin University. Melbourne: Now live with RFID; awarding $100 gift vouchers to some lucky patrons to encourage use of the self check system! On 20th August the City Library will be closed to allow removal of their circulation desk, and staff freed up by the RFID process will be able to do “Roving Reference” and other duties. The staff have been told that there will not be job losses because of RFID. Melbourne are reviewing their website, and highlighting “downloadable” resources (e-audio etc) with clear user instructions. Kingston: WIFI now available, and self booking for pcs. Talks in the library have been popular and well attended, and this year’s theme was “Collecting” So far they have had 2 sessions on E-Bay, one on clothing, and one on antique evaluations. West Gippsland: Baby Rhyme sessions are starting soon. Their “Making Books, making Readers” organised by the SLV was very popular. The Local History and Genealogy collections have now been centralised at Leongatha Library. Mornington: Facebook classes have been extremely popular. They are investigating RFID and are currently setting up a working group to look at the issues. Wifi has been introduced and is very popular. Mornington is also using a CIS – Corporate Information 3 Minutes of Meeting of ISSIG held on Monday 16th August 2010 System, rather like an Intranet which stores all documents and emails. The library has also designed a new logo and colour scheme to refresh the look of the libraries. They are also partners in the “Cafe Poetry” project of the Australian Poetry Centre, which gives local poets a 6 month contract as an “inhouse poet’. Glen Eira: The Spydus computer booking system is being introduced, with PC lockout as the first stage. The move to LLV is progressing. Database training sessions are being scheduled. Goldfields: Database training and awareness sessions are now being undertaken around all the branches. They are very popular with staff, and have already improved usage statistics. Goldfields is currently working on a new library plan, and aim to incorporate information about new and emerging technologies. Moreland: Wifi is proving very popular, and RFID is being considered. Italian conversation classes, and knitting classes have recently started. The “Book Well” pilot project involving bibliotherapy for people with health issues is underway in conjunction with the local health centre. They have bought new databases, including Auto repair, Hobbies and Craft. Quarterly forums provide staff training opportunities. Saturday opening is beginning soon at the larger branches. Moonee Valley: WIFI is very popular. The Milleara branch is relocating to a new building in Avondale Heights and will be opening in September. The IELTS database will be available late September. More emphasis to be spent on promoting our online resources. They are considering E-Books but have still to select publishers etc. Dandenong: They are re-launching their Local and Family History collection to raise its profile. Dandenong Library is having a major redevelopment. Yarra Libraries: currently doing a review of their databases, and have bought Press Display and the Road to Ielts – both of which are very popular, and will be promoted in Adult Learners Week in September. CCLC: re-tagged 350,000 items in preparation for RFID. DVDs are being rehoused into “One Lock” cases so that the public can unlock them when borrowed. There are still 2 staff assisted checkout desks, and they are aiming for 50% self borrowed loans. Pakenham Library is opening soon, and new branches are planned for Berwick and Officer. Database usage is improving after a project to raise their profile by branding and marketing in June. They dropped ANZ Reference centre for Proquest newspapers, and have also bought IELTS and Intrepica. Future Meeting Dates: Next meeting Monday 15th November 10am to 3pm at the State Library of Victoria Theme: Digitization projects and PROV (Public Record Office of Victoria) resources 4