Lincoln Medical and Mental Heath Center 1C2 (Pediatric Ambulatory Clinic) Clinic Information Clinic Phone Clinic Fax Appointments 24- hour Telephone triage Poison Control 5619 4987 4900 718-579-KIDS(5437) 212-POISONS (764-7667) Clinic Hours Monday Tuesday Wednesday Thursday Friday Chief, Pediatric Amb. Clinic Assistant Head Nurse Coordinating Mgr. Director, Ambulatory Care Chairman, Pediatrics 8:30 a.m. - 5:00 p.m. 8:30 a.m. - 5:00 p.m. 8:30 a.m. - 8:00 p.m. 8:30 a.m. - 5:00 p.m. 8:30 a.m. - 5:00 p.m. Katherine Szema, MD Cecilia Negron, RN Cheryl Abraham Akinola Fisher MD Shefali Khanna, MD Beeper #28582 Beeper #27695 Beeper #28582 Pediatricians Beeper# Shafi Choudhury, MD Monique Collier, MD Ponchai Kemawikasit, MD Aliya Khan, MD Magda Mendez, MD Abdolrasool Nasab, MD Randolph Nunez Antonio Pierre, MD Sridevi Pinnamaneni, MD Gerard Prosper MD, Subha Rangsiyakul, MD Shanti Yogananda, MD #27756 #27102 #27755 #27175 #34064 #27180 #27874 #27366 #27171 #27712 #27160 #27159 x6290 x3536 x5527 x5640 x4972 RNs LPNs PCAs PCAs Corazon Pasamba Cynthia Madayag Emmerlisia Taylor Estrellita Marcial Joey Sinanan Kang Chung M.L. Bacatan Magalli Rivera Alina Suarez Ayodele Oni Henry DePalma Karen Aponte Mabel Boakye Maxine Sosa Cheryl Burke Clarissa Samuels Doris King Lydia Vargas Martha Diaz Olive Jordan Rebecca Aquaye Sanjita Sharma Esther Soriano Tricia Joyner Vicki Lopez Virginia Almodovar 1 Clerks Alesa McFadden Carmen Dumani Carol Perrotte Jessica Sanchez Rosa Guadalupe Subspecialty Clinics We have 15 subspecialty clinics and 22 subspecialist physicians. Suspecialty Clinic Physician Beeper Adolescent Allergy/Asthma Monique Collier Smita Kumar, MD Katherine Szema, MD Cardiology Sarita Kalentre Jayendra Sharma, MD Diabetes Swati Dave-Sharma, MD Endocrine Swati Dave-Sharma, MD Gastroenterology Diana Volpert, MD Genetics Ernest Lieber, MD Hematology/Oncology Maria Sulis, MD Immunology Katia Sitnitkskaya, MD Neonatology Marilyn Guerrero, MD Sunanda Kandi, MD Rasila Lala, MD Anasuya Nagaraj, MD Zehra Panjavani, MD Neurology Sergei Prokhorov, MD Pulmonology/Chest Dora Alvarez, MD Renal Consolacion Pimentel, MD Gerard Prosper, MD Surgery (refer to Harlem Hospital) Tuberculosis Katia Sitnitskaya, MD Urology Lori Dyer, MD Jeremy Wiygul, MD 27102 917-219-4481 28582 917-399-2446 917-233-0019 27758 27758 917-899-2100 27221 917-899-0178 27769 27671 27281 27266 27614 27261 27751 27988 27260 27712 27769 914-264-0161 914-491-7320 Health Educators/Consultants Patients may be scheduled for further education/evaluation/assistance by the following providers: Client Navigator: George Neira #27192 Dietician Ilana Heching #27521 Asthma Health Educator: Hester Dowdy-Sow Ext. 5397 Room 595 Ext. 6139 Room 609 Obesity Health Educator: Carisol Maniego #28797 Ext. 4194 Room 595 HIV counselors: Martha Morales Michelle Gonzalez #28589 #27426 Ext. 5926 Ext. 4979 Room 594 Lactation Consultant: Elana Taubman #28559 Smoking Cessation: Cindy Germosen Ext. 4934 Room 10C-78 Social Workers: Kara Goldschmidt Kenya Sanders #27506 #27494 Diabetic Educator Miriam Lugo, RN Tsae Su, RN #27119 #34080 2 Ext. 5519, 6278 Room 597 Ext. 5519, 6278 Room 597 Resident Group Practice (GP) Clinic As per the Program Requirements for Residency Education in Pediatrics, the Continuity Clinic Experience provides residents an “opportunity to develop an understanding of and appreciation for the longitudinal nature of general pediatric care, including: aspects of physical and emotional growth and development; health promotion and disease prevention; management of acute, chronic, and end-of-life medical conditions, family and environmental impacts; coordination of patient-centered care both within practice and with multidisciplinary providers; and practice management. Residents will be exposed to a variety of patients, including well patients, sick patients, and those will complex and chronic medical problems. Ideally, residents should provide continuity of care for their patients and continue to follow them when they are hospitalized or seen for acute illnesses. Residents should facilitate school-related evaluations and specialty referrals (including social work) and report any cases to ACS if necessary due to medical, physical or emotional neglect/abuse. The curriculum will emphasize the generalist approach, including anticipatory guidance, developmental and behavioral issues, immunizations practices and heath promotion, and residents must learn to serve as the coordinator of comprehensive primary care for children with complex and multiple heath-problems. Residents must attend continuity clinic for one half–day session per week for a minimum of 36 clinic weeks per year. PGY-1 and PGY-2 residents have continuity clinic one afternoon per week while PGY-3 residents have two sessions (one morning, one afternoon) per week. According to RRC guidelines, each PGY-1, PGY-2, and PGY-3 resident must see a minimum of 3, 4, and 5 patients, respectively. GP Color Teams Each resident is assigned to one of the following color teams (11-12 pediatric residents). Each team may have 1-2 LPN/RNs, 1-2 PCAs (patient care assistant), and one financial clerical associate. You will be precepted by one of the following physicians during your GP clinic. BLUE RED GREEN Nasab Prosper Yogananda Choudhury Khan P. Kemawikasit Nunez Pierre Pinnamaneni Rangsiyakul The following covering physicians will precept in the Pediatric Clinic on the following days: Tuesday PM, Wednesday AM Wednesday PM, Friday AM Thursday PM Constance Pimentel, MD (Nephrology) Magda Mendez, MD (Residency Program Director) Katherine Szema, MD (Allergy) 3 Resident Weekly Topics A series of weekly topics will be discussed for 5-10 minutes with your preceptor. The schedule is posted on the bulletin board outside Room 568. Pertinent journal articles will be emailed to you prior to the session. Walk-In Patients Walk-in patients are primarily placed on attendings’ schedules. Each PGY-2 and PGY-3 has 1 appt slot for walk-in patients designated as the PCS slot. Patient Flow 1. Patient registration begins at the front desk where the financial clerk check in patients. The clerk reviews patient information (insurance, phone number, consent forms) and places the Patient Flow Sheet in the appropriate color team bin for the PCA. 2. The PCA brings the patient and Patient Flow Sheet to the examination room where vitals are performed (height, weight, BP, Pulse, RR head circumference, temperature). Hearing and vision and done for patients ages 3 and above on an annual basis. 3. The EDAR (Electronic Daily Activity Report) can be accessed with your Groupwise password and ID to review your patient list for your clinic. Patients will be highlighted in red when they have checked in to be seen. Walk-in patients will be added to the EDAR as they are registered. 4. The Patient Flow sheet is given to the doctor. Subsequent patient flow sheets are placed outside the room in the plastic bin. The next patient will be in the front of the bin. 5. The doctor circles any necessary immunizations or screening tests (hearing/vision/urinalysis) that the patient requires on the Patient Flow Sheet. The doctor gives the Patient Flow Sheet to the nurse who will prepare the vaccines and also informs the PCA regarding any additional screening tests that are required. 6. Please make sure your patients are undressed in a gown when you examine them. 7. The doctor performs the examination and informs the PCA regarding necessary appointments: #1 = New #2 = Revisit #3 = First Newborn visit #4 = Dietician #5 = Lactation consultant #222 = PCS #911 = ER or inpatient follow up #888 = Reminder template card (Please see Item #9 below) 8. Internal Lincoln referrals are done online. Choose order entry, #45 Referrals, and follow the prompts. Print out the referral sheet and give it to the PCA to schedule any appointments. 9. If patients require an appointment > 6 months, please check off “Reminder Template” on the Patient Flow Sheet, and enter the month that you would like to see the patient. A postcard will be mailed to the patient to remind them to call the clinic 1 month before the requested visit. 10. Complete all your notes by the end of your clinic session and meet with your preceptor to review your EDAR sheet, DNKAs, and notes. Enter all your patients into your ACGME patient log. Clinic Schedule and Room Assignments Daily schedules and room assignments are posted on the sticky bulletin boards outside the Staff Lounge, nurses stations (Rooms 587 & 555), and across from Room 562. 4 Cycle Time Week For 2-3 days of each month, cycle times (length of time for the patient’s whole visit from check-in to check-out) are calculated. Each person encountering the patient will document their name in addition to the time in and time out on the Patient Cycle Time Sheet when they have seen the patient. This gives us an overall picture of the patient visit to keep the cycle time of the patients within 60 minutes. Reminder cards (#888) If you do not need to see your patient for more than 4-6 months, please have the PCA enter your patient on the Unity computer system for a reminder card (Resource Code 888). Patients will be mailed a postcard 1 month before the anticipated month of the visit to call to schedule an appointment. DNKAs (Did Not Keep Appointments) Follow up call or Letter You must order a DNKA follow up call or letter for each patient that failed to keep their scheduled appointment. It is important that you review your EDAR list to order the DNKA notes and to determine whether the patient should be called for an urgent or sooner appointment (abnormal lab, vaccines, infants < 1 year) or if they can be scheduled for the next available appointment. Based on your instructions on DNKA order, the clerk will either recall the patient sooner or send a letter to the patient to call for a return appointment to the clinic. AGCME Documentation All residents must document their patients in the ACGME computer log with pertinent information, including age, diagnosis and encounter date. Medical Students Education is important for all physicians. As part of your training, you may be supervising medical students from St. George’s University School of Medicine or Weill Cornell Medical College. They will each be assigned to a color team or subspecialty clinic and are responsible for seeing patients on their own and presenting their patients to you and/or the attending physician. They will either write on pre-printed forms or type their notes onto a word document. Each attending physician is responsible for evaluating one write-up per session for each medical student. These evaluations must be turned in to Dr. Sitnitskaya (Coordinator of medical students) upon completion. Absences/Tardiness from Clinic Resident absences (changing call assignments, vacations, job interviews) from clinic must be submitted in writing to the Residency Program Director (Dr. Mendez) with a copy to Dr. Szema. The chief residents may not approve any absences from clinic. You will be excused from clinic only when requests are approved by Dr. Mendez and NOT by the chief residents. Part of being a good physician is professionalism. Therefore, tardiness is unacceptable. Residents who are 15 minutes late will receive a tardy slip beginning in August 2007. After the 3rd tardy slip in clinic, a written censure will be placed on the resident’s evaluation and submitted to their personal file. 5 Heads Up! Reading Program We are involved with the national non-profit organizations, Reach Out and Read, and Reading is Fundamental to promote early literacy for our patients by giving new books to children ages 2 weeks to 5 years of age, and advising parents about the importance of reading aloud to their to children. At each well child check up or health maintenance visit, a child should receive an age appropriate book. Bonus books are given for older children depending on our book supply. Books are located in the grey cabinets near Room 568 as well as in the middle corridor file room. Guidelines are written regarding which age-appropriate book to give to your patients. For other visits, we have bookmarks and a few extra books available for distribution. The reading room, located near the waiting room, also has extra books for older patients for distribution. The Heads Up! coordinator from the Children Development Center at Weill Cornell Medical College comes to Lincoln on Tuesdays and Thursdays to restock our books. Attending Precepting Room 568 Pediatric reference books are found in the cabinets in Room 568. Patient brochures including TIPP safety sheets, VIS (vaccine information statements), MAF (Medication Administration Forms), and other patient information are filed here. In addition, handouts for the resident weekly topics are located in the bottom file cabinet and filed by week of discussion. Mailboxes/Notices Mailboxes for residents and general pediatricians are also located outside Room 568. Please check your mailbox every time you are in clinic. You may have messages or school forms from your patients located in the mailboxes. The Resident Weekly Topics and any notices are posted outside Room 568. The daily OPD schedules are posted in each corridor on the sticky bulletin boards outside the Staff Lounge, and nurses stations (Room 587, Room 555), and across from Room 562. School/WIC/Camp/Job Forms All patient forms will be placed in your clinic mailbox for your completion and signature. Once completed, please give the form to Rosa Guadalupe or your clerk so they can file the form in the patient form bin for patient pick-up. OPD Rotation Residents will be assigned to 4 week OPD block rotations during their training and will be assigned to general pediatrics or one of the subspecialty clinics. Procedure Resident All OPD residents will be assigned on certain days as the procedure resident during the OPD rotation. You may be paged for insertion of IV catheters, foley catheters for VCUGs, or to accompany patients who are sedated for various procedures or studies (i.e. CT scan, MRI). Your backup for procedures will be the chief residents on service (Beeper#27401). An attending pediatrician will be supervising you as your preceptor. Case Presentations/Lectures Dr. Nunez will arrange case presentations approximately 1-2 Thursday mornings (9:00-9:45 a.m.) per rotation to discuss various topics with the OPD residents and attendings. 6