Strategic Plan 2007-2012 UMKC School of Dentistry Our strategic plan continues to be built in unison with UMKC’s Goals and the School of Dentistry’s Strategic Goals and Objectives. UMKC Strategic Goal 1: Strengthen resource base and financial capacity. ● ● ● ● ● Revise budget allocation method to provide incentives for growth in student credit hour production and sponsored program funding. Continue to restructure business practices or the institution to reallocate money for core mission areas. Complete Capital Campaign ($200,000,000 goal). Explore competitive pricing mechanisms such as expanding the “metropolitan rate” to graduate students in the Kansas City area. Explore alternative mechanisms for student financial aid to reduce the amount of operating dollars devoted to scholarships. SOD GOAL # 1: WE WILL ACHIEVE THE RESOURCES SOD GOAL # 1: WE WILL ACHIEVE THE RESOURCES TO MEET OUR GOALS AND STRATEGIC OBJECTIVES SOD Strategic Objective 1: Increase non-state funding streams of financial resources to the School of Dentistry. Funding Streams ∙ Increase revenues from tuition (primarily due to a larger class), IC/IMS, and clinic income by 30% as a result of efficiency of operation and volume of services. ∙ Increase externally funded grant income. ∙ Increase annual gifts to the school. The Rinehart Foundation will embark on a capital campaign for endowment supporting clinical excellence. ∙ Increase continuing education income. Attendance at The Midwest Dental Conference will exceed 4,000 individuals, providing additional scholarship monies. ∙ Reduce operating costs by analyzing SOD costs and identifying inefficiencies. ∙ We will successfully negotiate with rural health care agencies to generate revenue for dental services through our state-wide outreach programs. ∙ We will investigate the profitability of employing recent graduates in SODaffiliated outreach clinics in HPSA’s where loan repayments are available. UPDATE: This AY 2004 - 2005 will be the first year in which the increased class size will impact clinic revenue availability through Research Incentive Funds and we expect to see increased revenues for scholarships as a result of increased attendance at our Midwest Dental Conference. The Clinical Excellence Campaign is moving forward and we expect to make further steps this Spring. Facilities Management ∙ ∙ ∙ ∙ ∙ ∙ ∙ Complete facility adjustments to accommodate a pre-doctoral class of 100 students; Implement an instrument management system to make our infection control program simpler and safer to maintain; Renovate, equip, and begin using a facility for a new program, Advanced Education in Endodontics; Develop a Special Patient Care facility to allow provision of care for a population with unmet needs; Complete the final phases of the general remodeling of the dental school; Identify funding for and begin replacement of the dental chairs in the clinic; and Continue refinement of our computerized clinical management system. UPDATE: We have had great success with all our projects including the appropriation of funds to purchase new equipment for the dental clinic. UMKC Strategic Goal 2: Strengthen Core Academic Mission. ● ● ● ● ● ● Reallocate resources from savings in improved business practices to performing arts, life and health sciences, JET, and IUE. Focus external fund raising on scholarships and professorships in these four areas. Explore the creation of partnerships with business and other educational institutions. Hire medical faculty through SOM rather than through the practice plan or through partner hospitals. Continue to build in translational research by hiring faculty who bring funding with them. Explore construction of a new research facility on Hospital Hill. SOD GOAL #2: WE ARE COMMITTED TO EXCELLENCE IN OUR CORE MISSIONS OF TEACHING, RESEARCH, PATIENT CARE AND COMMUNITY SERVICE. Strategic Objective #2: Manage our academic programs to produce professional and community leaders. Academic Programs Dental Program ∙● Institute a bridge program between the second and third years to facilitate the students’ assumption of major clinic responsibilities. ∙● Encourage faculty review of recent national board performance to help them understand what is required of our students, where assessment results indicate the need. Strategic Plan-2007 3 ● ● ● ● ● ● ● ● ● ● ● ● ● ● Continue development of the clinic mentor system. Further refine our competency measurement activities including OSCE exams. Continue development of our quality assurance program. Continue to develop extramural clinical opportunities for public service and student learning. Meet and exceed all Commission on Dental Accreditation Standards. Curriculum components emphasizing the development of culturally competent oral health care providers will be strengthened. All students will have exposure to the care of patients with special needs. The SOD will institute a Department of Interdisciplinary Oral Sciences responsible for instruction in the basic sciences to all students within the SOD. This department will be composed of five basic science instructors and the chairs of all clinical departments within the School. At least five graduates per year will be enrolled in the MO PRIMO program and will establish practice in a shortage area. 90% of recent graduates will be satisfied with their education. Graduates will be able and committed to making a difference at the local, state and national levels. 10% of graduates will be officers in state, regional or national organizations. Dental Hygiene Program The Dental Hygiene program will continue to meet all CDA standards. Student performance on quantifiable outcomes measures will rank UMKC within the top quintile in the nation. UPDATE: Continuous progress is being made in all areas. Our recent site visit was a complete success with formal results (attached) released in August, 2004. We are no longer giving immediate consideration to establishment of a Department of Interdisciplinary Oral Sciences. Our current emphasis is on generating support for our clinical programs. Advanced Education Programs ● All programs will meet all CDA Standards. ● All programs will use assessment results to enhance their outcomes. ● Graduate programs will rank UMKC in the top 20% in the nation by service exams. Faculty ● Recruit a diverse qualified faculty to support all academic programs. ● Collaborate with professional communities to bring in speakers of national and international reputation for their contributions to oral health science and practice. ∙● 80% of the faculty will be involved in community activities. UPDATE: We are continuing our efforts to acquire resources to recruit additional faculty to support our increase in class size. This activity is our major emphasis at this time. Strategic Plan-2007 4 Assessment ● The Analysis & Planning Committee develop and implement additional measures to assess overall performance in meeting goals. UPDATE: This is a work in progress. New measures have been developed and are being tested. Strategic Objective 3: We will strengthen our research infrastructure. ● Ph.D. and post doctoral programs will be strengthened by augmented facilities & equipment, supported by increased external support. ● We will complete construction and equipping additional basic research space on the third floor. ● We have completed the expansion of research facilities in the School of Dentistry for the time being. Strategic Objective 4: We will create new knowledge to improve oral health of our citizens. ● Current world-class research efforts in dental biomaterials and bone biology will be sustained, and our clinical research focus will be strengthened. External funding will be maintained at $6 million. ● We will develop a combined D.D.S./Ph.D. program and obtain funding for students in the program. ● We will foster greater involvement of pre-doctoral students in research. ● We will develop a mentor research program to assist junior faculty in their development as scholars. ● Current research collaborations with 3M-ESPE, MRI and UTHSSA will be sustained. ● By filling the Nelson Professorship, we will develop oral health services research in the Department of Dental Public Health and Behavioral Science. ∙● The School of Dentistry will celebrate its 125th anniversary by hosting a Global Conference on Craniofacial Biology with extensive local and international participation, funded externally. ● In collaboration with the SCE, we will: ▸ ● ● ● fund a research center for micro- and nano- properties/structure relationships for biomaterials and tissue engineering. ▸ fund a biomedical computational science and technology center. Research efforts will rank UMKC SOD among the top 10 in the nation. The UMKC electronic patient record will create new opportunities for action research, resulting in national recognition and improved patient care. School of Dentistry core functions will serve as a national model of “best practice.” (Infection control and instrument management system, recruitment and admissions program, and faculty development. Strategic Plan-2007 5 Strategic Objective 5: We will provide oral health care services of the highest quality throughout the state. ● Innovations in systems at the SOD (IC/IMS, electronic record, quality assurance system) will increase the quantity and quality of patient care provided in SOD clinics. ▸ We will provide care for at least 98,000 patient visits in our on-site clinics annually. ▸ ● More than 90% of patients treated intramurally will report being satisfied with the care they received in our clinics. The SOD will be recognized as a major contributor of oral health care to the underserved, providing access to care for compromised citizens, and comprehensive care at reduced cost through our clinics. ▸ We will develop additional extramural sites to provide needed care in various parts of the state of Missouri and Kansas. ▸ The school will continue working with the oral health professions, state officials and other in our communities of interest to study and plan the need for oral health professionals in Missouri and Kansas. Strategic Objective 6: We will work with others to promote oral health of the highest quality in the state. ∙● The SOD will be recognized as a major contributor for the public good in the state of Missouri through its contributions to the oral health of the underserved, access to care for compromised citizens, the provision of emergency care for all seekers and comprehensive care at reduced cost through our undergraduate and graduate programs. ● At least ten dental graduates will begin practice in state Health Professional Shortage Areas (HPSA). ● The school will maintain its cooperative agreement with Penn Valley Community College to support their dental assisting program. ● Encourage School of Dentistry faculty to participate as members and leaders in campus, local, state, and national professional organizations. ● SOD faculty will be advocates for the SOD with state legislators and alumni. ● Each of the twelve (now) community health centers with four or more dental chairs will have continuous student resources to deliver care. UPDATE: We continue to pursue our contributions to the public good in the State of Missouri. We have established additional outreach clinics and continue to work with our community partners to reduce oral health disparities and improve access. Our role in contributing to the public good in our state is related to a new initiative to become the state’s major source in dental public health policy development, data analysis and research. Through replacement of vacated positions and faculty development, we have collected a team of faculty qualified in dental public health to support our initiative and will appoint in the near future the endowed Nelson Professorship in Public Health Dentistry to lead our activities in this area. Strategic Plan-2007 6 UMKC Strategic Goal 3: Increase Student Success. ● ● ● ● ● ● ● Provide high-quality residential opportunities for students by completing Oak Street West, Cherry Street replacement, and housing on Hospital Hill. Establish a Center for Academic Success. Enhance the quality of student life on campus by providing additional advising and work study and by building a new student union. Increase the number of full-time, residential students. Improve freshman-sophomore retention rates. Increase the number of transfer students by expanding community college articulation agreements. Enhance the educational pipeline by — 1) expanding dual credit offerings. 2) Providing well-prepared teachers for urban districts. 3) Establishing a principal’s institute jointly with KCMO ISD. 4) Establishing an “early college” high school with KCMO ISD. SOD GOAL # 3: WE WILL MONITOR AND MAINTAIN EFFORTS THAT FOSTER STUDENT SUCCESS. ● ● ● ● ● Institute a bridge program between the second and third years to facilitate the students’ assumption of major clinic responsibilities. monitor student attrition to determine causes of student withdrawal Re-model facility to create a positive environment for student individual and group study. Strengthen clinical mentoring program in the pre-doctoral program. Continue to work closely with the Office of Services for Students with Disabilities to ensure accommodation provided to students meets the reasonable and necessary standard. Strategic Goal 4 Improve the Racial Climate and Increase Campus Diversity. ● Hire Deputy Chancellor for Diversity, Equality, and Access. Done. ● Aggressively recruit faculty from under-represented groups. ● Aggressively recruit students from under-represented groups and work to expand the pipeline of such students. SOD GOAL #4: WE ARE COMMITTED TO A POSITIVE LEARNING, PATIENT CARE, FOR OUR FACULTY, STAFF, STUDENTS AND PATIENTS. Strategic Plan-2007 AND WORK ENVIRONMENT 7 SOD Strategic Objective 7: Manage enrollment to assure high quality students. Class Size • • • • Pre-doctoral program: class size will be increased to 100 to help meet the oral health care needs of Missouri and Kansas. Dental Hygiene: class size will be held at 30. Advanced Education: Programs in Prosthodontics and Oral Medicine will be phased out and a program in Endodontics will be instituted in July 2003. All other programs will be maintained at their current size. Graduate: Interdisciplinary Ph.D., M.S. in Oral Biology and M.S. in Dental Hygiene Education: programs will grow as funding, student interest and mentor availability allow. UPDATE: In AY 2006, there will be approximately 400 DDS students in the DDS program. All other programs have also met our expectations. The program in advanced endodontics began with two enrollees in July, 2003 and two additional students enrolled in July, 2004. This is a two-year program. Recruitment & Enrollment • Our current practices for recruitment of a diverse student population will be examined by a new advisory board. Our goal will be to have 15% of entering DDS and DH students from URM groups and rural locations through active recruitment, early identification, and strong mentoring of qualified potential applicants (allowing us to meet our diversity in action goals). • Potential for community and professional leadership will be emphasized as an admissions criterion. • 25% of the entering DDS class will be recruited through our reserved admissions program. • 25% of the entering DDS and DH class will be from UMKC undergraduate or graduate programs. • All programs will enroll qualified students who meet or exceed our published admission criteria. Where published measures of entering student quality are available (DATs, GPAs, etc.), our student’s average performance on those measures will be above the published national average. • Selection of academically qualified students and academic support services will result in low attrition rates. The SOD will retain and graduate >95% of enrolling pre-doctoral, dental hygiene, and advanced education students. UPDATE: The Multi-Cultural Task Force on Diversity was initiated in April, 2004 to develop strategies for the successful recruitment and retention of under-represented students and those from rural locations. A set of recommendations is April, 2005. The Reserved Admissions Program is progressing well with over 120 enrolled; 25 are UMKC students. Twenty of the 120 participants are URM students. Strategic Plan-2007 8 The credentials of the entering DDS students in Fall of 2005 place them at national average for science GPA (3.4) and above national average DAT (18) overall. This is a continuing improvement. Our diversity goals have not been met; only 3% of the incoming class being URM students. Strategic Objective 8: We will develop creative strategies to recruit and retain faculty and staff of the highest quality. • • • • • • • • • • • We will recruit at least three additional generalist and two periodontist faculty members to fill vacated positions. We will recruit one dental hygiene faculty member. We will maintain the current number of advanced education faculty. Program directors who leave will be replaced. Growth in Ph. D. and research faculty will be funded by external grants. The Rogers, Nelson and Tanaka chairs will be filled with highly qualified faculty. The number of staff will be increased to accommodate the instrument management system and the increased student body. The SOD will provide professional development opportunities for faculty and staff and support their professional development including developmental leaves, professional meeting attendance, pursuance of additional formal education, jobrelated seminars & short courses, “lunch & learn” seminars for faculty and staff. Additionally, the SOD will formulate developmental plans and provide mentors for employees demonstrating inadequate performance on job-related skills. The Faculty Handbook will continue to be updated as changes occur. More than 90% of faculty & staff will report that they enjoy working at the SOD. We will have mechanisms in place to publicize appreciation for quality work at all levels of employment. Salaries of part-time faculty will be increased. UPDATE: We are moving forward with this objective. We were able to fill vacated positions, are interviewing for the endowed positions, and are still completing the endowment for the Tanaka Professorship. We remain behind in the recruitment of additional faculty (10) and staff (6) to maintain the quality of our programs and accommodate the additional 80 DDS students. As has been indicated, this is our most significant issue for AY 2005. Since constructing our Strategic Plan, the Chancellor developed the concept of compensation planning to deal with compensation issues over a period of two to three years. This system based upon raises through merit, impact, as well as a sensitivity to market and compression issues has begun to make significant improvements to faculty and staff salary and wages in the School of Dentistry. The plan will enhance our ability to recruit and retain the highest quality faculty and staff. The second phase of the compensation plan will be implemented, as funds allow, for AY 2006. Strategic Plan-2007 9