Department for Transport, Energy and Infrastructure
JOB AND PERSON SPECIFICATION
Title of Position:
Project Manager Integrated
Payments, Land Services
Business Reform Program
Directorate:
Lands, Registration & Service SA
Classification
Code:
ASO-8
Branch/Section:
Land Services Business Reform Program
Position
Number:
Job and Person Specification Approval
All excluding senior positions
Senior Positions
/ /
CEO or delegate
/ /
Commissioner for Public Employment
JOB SPECIFICATION
1. Summary of the broad purpose of the position, in relation to organisation goals:
The Project Manager Integrated Payments, Land Services Business Reform Program is accountable to the Program
Director, Land Services Business Reform Program for the implementation of a single payment processing system
that is of critical importance to the agency and will:

reform the payment processing business processes of the Land Services Group thus improving efficiency
and security of financial data

provide enhanced payment processing services and information to the Land Services Group, Industry
clients, the public, government and local government agencies

interface with nominated IT systems to exchange data electronically allowing the business to respond
effectively to customer requirements, improve payment processing and reconciliation functions and adhere
to appropriate security standards

provide timely access to integrated payment processing data, on-line and via reporting tools, and improve
the accuracy and currency of this data

work with vendors to provide customised IT solutions, including interfaces for the delivery of an enhanced
seamless payment processing function.
2. Reporting/Working relationships
The Project Manager Integrated Payments, Land Services Business Reform Program:

reports to the Program Director, Land Services Business Reform Program

manages and co-ordinates project staff as required

liaises with the Director Business Operations, Project Manager Integration, Business Managers, Vendors, LSG
staff and industry clients.
3. Special Conditions

Some work outside normal hours may be required.

Some intra and/or interstate travel involving overnight absences may be required.
4. Statement of Key outcomes and associated activities
1.
Ensure all projects deliver business focussed results, through the use of appropriate standards and
methodologies and professional project management for the Program’s integrated payment projects that
are of critical importance to the agency by:
a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
k)
2.
Ensure the delivery of structured payment processing business process reform and associated systems
integration by:
a)
b)
c)
d)
e)
f)
3.
undertaking an integral role in the development and implementation of project management deliverables
providing professional leadership, drive and direction to the project team and resources to achieve project
objectives ensuring business needs analysis is undertaken to enable the appropriate investigation planning
and customisation of IT systems and the implementation of a single payment processing process
ensuring timely completion of the project, including defining scope to minimise risk and maintaining project
schedules to achieve quality outcomes
co-ordinating ICT vendors to ensure the timely delivery of project activities
gathering and managing requirements, reporting performance and resolving issues
operating within change management, quality, risk and issue management frameworks
providing an effective governance role to ensure any potential impediments with integrated payment projects
achieving compliance with whole of government standards and guidelines are identified and developing
innovative strategies to overcome any issues
establishing and maintaining effective relationships with other agencies which may impact on and/or influence
LSG payment processing initiatives
forecasting and anticipating risks and issues and formulating strategies to ensure resolution and the
prevention of any major issues erupting
ensuring efficient and effective communication of project deliverables and status
promoting and fostering appropriate reporting, governance and accountability in relation to the Land Services
Business Reform program and related projects.
formulating a structured incremental approach to business process reform strategies for payment processing
ensuring the specification, development and testing of required payment processing information reports,
products, services and innovative delivery mechanisms for customers
ensuring payment processing systems and processes are integrated to deliver a single enhanced secure
payment processing function including the storage, management and distribution of related information
collaborating with other Land Services Business Reform Program projects to ensure the integrated payment
projects complement other requirements
leading the development of improvement across the payment processing functions in areas such as data
integrity, business processes and systems to enable the availability of superior information and streamlined
payment processing mechanisms
ensuring staff within the Agency are provided with relevant and timely advice, training and documentation
regarding payment processing business process reform, to enable them to achieve their objectives.
Ensures the effective leadership and management of the integrated payment project, working
collaboratively with other senior staff to ensure the integrated management of land services business
reform and program outcomes are achieved by:
a)
b)
establishing innovative plans that set realistic goals and key performance indicators
appropriately managing project budgets, vendors, allocating team resources, and monitoring and measuring
the outcomes
c)
d)
e)
4.
supporting the development and ongoing review of strategic and operational planning activities
applying sound and effective management and leadership practices to create a work environment that
encourages, recognises and rewards creativity and excellence in all activities
fulfilling the effective acquisition and utilisation of human, financial and physical resources by utilising a high
level of delegation.
Ensure that a safe and healthy work environment, free from discrimination is provided for employees by:
a)
b)
c)
implementing departmental human resource policies
ensuring that the principles of Equal Employment Opportunity, Customer Service and Ethical Conduct are a
normal part of doing business
managing industrial relations issues appropriately as they arise.
Examined
/ /
(Title)
Acknowledged by occupant
/ /
(Print name)
(Signature)
PERSON SPECIFICATION
1.
Essential Minimum Requirements
1.
Educational/Vocational Qualifications
Not Applicable
2.
Personal Abilities/Aptitude/Skills, Experience and Knowledge
a)
A high level of written and verbal communication and presentation skills, with the ability
to negotiate effectively with all levels of government at senior management, ministerial
and chief executive level, with industry and the wider community.
b)
Demonstrated ability to think analytically and plan both strategically and tactically.
c)
Proven capability to provide advice at a senior level in a large, complex or multi-agency
environment.
d)
Proven experience in successfully leading and managing large or complex projects that
include a significant business process re-engineering component using project
management and quality management techniques.
e)
Experience and understanding of modern project management methodologies and tools,
and in particular, experience in the Prince2 Project Management Methodology, and in
preparing complex project reports, other documents and presentations.
f)
Proven experience in managing projects using an iterative methodology with significant
experience in requirements management.
g)
Experience in working with, and managing timely deliverables from ICT Vendors.
h)
Significant experience in managing teams of people including ICT resources with diverse
skills and fostering effective teamwork and cooperation to achieve desired business
outcomes.
i)
Extensive knowledge of business process re-engineering and workplace reform.
j)
Demonstrated commitment to the principles and practices of Equal Employment
Opportunity, Customer Service and Ethical Conduct, and an understanding of,
experience in, and ability to manage to the spirit and principles of the Premier’s Safety
Commitment and the legislative requirements of the Occupational Health Safety and
Welfare Act, utilising AS/NZS 4360 Risk Management, or to an equivalent set of
standards.
2.
Desirable Characteristics
1.
Educational/Vocational Qualifications
Not Applicable
2.
Personal Abilities/Aptitude/Skills, Experience and Knowledge
a)
Experience in implementing business process change in public sector organisations
b)
Experience in managing projects with a financial component
c)
Knowledge of the public sector systems, procedures and practices, particularly project
management processes.
d)
Knowledge of the Agency’s objectives, organisation structure and services.
e)
Knowledge of Land Services Group and its objectives, structure and services
Examined
/ /
(Title)
Acknowledged by occupant
/ /
(Print name)
(Signature)