ENVIRONMENTAL SERVICE REFUSE/RECYCLING
EXISTING and NEW SERVICE POLICY CONTRASTED
The following table sets out the previous policy on waste collection and contrasts it with the new policy to meet the needs of the waste service
redesign implemented in June 2008.
Previous Policy
1
2
3
4
5
6
New Service Policy
SECTION 1 – “REFUSE” (RESIDUAL, NON-RECYCLABLE WASTE) COLLECTION POLICY
Residual household waste is collected on a weekly basis in black
1
Residual household waste is collected on a fortnightly basis in
sacks placed at the kerbside for collection.
wheeled bins, supplied by the Council, which are placed at
kerbside for collection.
Householders are required to supply their own sacks.
2
It is the householder’s responsibility to place their wheeled bin
It is the householder’s responsibility to place their waste in sacks
and/or Council-issued beige coloured bag(s) on the kerbside
on the kerbside by 7am on the day of collection, in a position from
in a safe position by 7am on the day of collection. Once
where they can be collected.
emptied, the wheeled bin will be returned by the contractor to
a safe position as close as possible to the point it was
The contractor will remove all waste from the kerbside,
collected from.
irrespective of quantity
3
Each household will be provided, free of charge, with one
Householders will be provided with a collection schedule
grey coloured, 180 litre wheeled bin for residual waste.
informing them of their collection days.
4
Residents who are unable to manage a large bin will be
Sacks containing non-domestic waste such as soil, bricks, rubble,
offered a smaller wheeled bin of 120 litres. (See SECTION 5
DIY waste etc will not be collected.
– SPECIAL ASSISTANCE SERVICE ARRANGEMENTS).
7
Overloaded sacks will be rejected and not emptied.
8
Where the Council or its contractor fails to collect household
waste as a direct result of service failure it will normally be
collected within 24 hours of the Council being notified.
9
A reporting system will operate for residents who deliberately
abuse the refuse service by ignoring guidance regarding
collection requirements. Yellow stickers will be left on the sack(s)
5
Residents living at hard to reach properties will be offered a
beige coloured bag collection service. The Waste Manager or
delegated officer will conduct assessments on site to
establish whether a bag collection service is needed.
6
100 beige coloured bags per annum will be delivered to each
property eligible for a bag collection
7
Additional bins/bags will be provided to households with 5 or
explaining that the refuse has not been collected and inviting the
householder to contact the council for an explanation.
more occupants if required, following assessment by the
Waste Manager or delegated officer to confirm need.
8
Additional beige coloured bags can be purchased from the
Council offices at Trinity Road, Cirencester, and the Moreton
Area Centre in multiples of 15 at a cost of £12.50 (= £0.84p
per sack).
9
Wheeled bins supplied by the Council must stay at the
address to which they are delivered and remain the property
of the Council.
10
Householders are responsible for maintaining their bins in a
hygienic and serviceable condition.
11
Refuse crews will only service one bin per property per
fortnight unless the Waste Manager gives specific approval
for additional collections.
12
Householders will be provided with an annual calendar
informing them of their collection days.
13
Only receptacles supplied by the Council will be collected/
emptied.
14
Bins/bags containing non-domestic waste such as soil, bricks,
rubble, DIY waste, oil, hazardous waste etc. will not be
collected.
15
Residual waste should not include any recyclable, organic or
compostable waste.
16
Residual waste may be rejected and will not be collected if it
is contaminated with non-domestic household waste. It will
then be the responsibility of the householder to remove the
contamination before the next collection. The contractor will
not return to collect contaminated bins or sacks.
17
The contractor will only remove waste that is completely
contained within a bin with the lid closed, or waste contained
in authorised beige coloured bags. The contractor will not take
any side waste or waste placed on top of bins except during
the two weeks over the Christmas and New Year period.
18
During the two-week period including Christmas Day and
New Year’s Day for one collection only, households may
present an additional amount of residual waste in black bags
alongside their grey wheeled bin/beige refuse bags and it will
be collected on their collection day. However, during this
period, if 12 or more additional bags are presented at any one
property, the contractor will contact the Council immediately
and the Waste Manager or delegated officer will conduct a
site inspection to establish the reasons for the large quantity
of residual waste and offer waste reduction/recycling advice.
19
Where Cotswold District Council or its contractor fails to
collect household waste as a direct result of service failure it
will normally be collected within 24 hours of the contractor
being notified.
20
A replacement bin will be issued free of charge if damage or
loss occurs during handling by the contractor. If a householder
damages a bin it will be replaced upon request and a charge
of £40 will be made. If a bin is stolen it will be replaced free of
charge provided that the householder supplies a crime
reference number.
21
The delivery or collection of additional/replacement bins will
be on request. Once approved, residents may collect bins
from the Council offices at Trinity Road, Cirencester, and the
Moreton Area Centre by prior arrangement during normal
office hours.
22
1
2
SECTION 2 – “DRY RECYCLABLES” COLLECTION POLICY
Each household will receive, free of charge, one 44 litre plastic
1 Each household will receive, free of charge, one free 44 litre plastic
box and lid for the storage and presentation of dry recyclables.
box and lid for the storage and presentation of dry recyclables and
one free blue coloured weighted reusable sack for the storage and
The Council collects the following materials for recycling:
presentation of card and cardboard.

Paper, cans/tins, glass bottles & jars and empty aerosol
cans.
3
The boxes are collected on a fortnightly basis.
4
It is the householder’s responsibility to place their boxes on the
kerbside by 7am on the day of collection. Once emptied, the
boxes will be returned by the contractor to a safe position as
close as possible to the position they were collected from.
5
A reporting system will operate for residents who deliberately
abuse the residual waste collection service by ignoring
guidance regarding collection requirements. A coloured
sticker or bin hanger will be left on the bin/bag(s) explaining
why the residual waste has not been collected and giving
details of how to contact the Council for advice/instruction.
The boxes will remain the property of the Council and must stay
with the address of issue. Individual householders will be
responsible for maintaining their boxes in a hygienic and
serviceable condition. Replacement boxes will only be offered
free of charge if damage or loss occurs during handling by the
contractor. If a householder damages a box it will be replaced
upon request and a charge of £10 will be made – subject to
annual price review. This charge is not currently enforced.
2
The Council’s contractor collects the following materials for
recycling:
 Paper, cans/tins, glass bottles & jars, empty aerosol cans,
card and cardboard (in pieces no larger than 1 meter
square).
3
The box/sack is collected on a fortnightly basis.
4
It is the householder’s responsibility to place the box and sack on
the kerbside in a safe position by 7am on the day of collection. Once
emptied, the box and sack will be returned by the contractor to a
safe position as close as possible to the position they were collected
from. Wherever possible the empty cardboard sack will be placed
inside the empty box at the correct property to reduce the risk of
loss or damage.
5
The box and sack will remain the property of the Council and must
stay at the address of issue. Individual householders will be
6
Replacement boxes will be delivered upon request. Alternatively,
residents may collect them from the Council offices at Trinity
Road, Cirencester, and the Moreton Area Centre by prior
arrangement during normal office hours.
7
Overloaded boxes may not be collected.
8
Householders may have two additional boxes by request.
Households of five or more may have three additional boxes.
9
Contaminated material cannot be recycled. Therefore all
householders are required to ensure recyclables are clean and
comply with the detailed guidelines issued.
10
Recycling material may be rejected due to contamination and will
not be collected. It will be the responsibility of the householder to
remove the contamination before the box is emptied on the next
collection. The contractor will not return to contaminated boxes.
11
Recycling material not collected by the contractor as a direct
result of service failure will normally be removed within 24 hours
of the Council being notified.
12
A reporting system will operate for residents who deliberately
abuse the dry recycling service, by ignoring guidance regarding
collection requirements. Yellow stickers will be left on the box
explaining that their recycling has not been collected and to
contact the Council for an explanation.
responsible for maintaining their box and sack in a serviceable
condition.
6
Replacement boxes and sacks will be offered free of charge if
damage or loss occurs during handling by the contractor’s staff. If a
box/sack is stolen it will be replaced free of charge provided that the
householder supplies a crime reference number.
7
Replacement boxes and sacks will be delivered upon request.
Alternatively, residents may collect them from the Council offices at
Trinity Road, Cirencester, and the Moreton Area Centre by prior
arrangement during normal office hours.
8
Boxes and sacks containing non-recyclable waste such as residual
waste, soil, bricks, rubble, DIY, organic waste etc. will not be
collected.
9
Householders may have additional boxes/sack(s) on request. These
households may collect the receptacles free of charge from the
Council offices at Trinity Road, Cirencester, and the Moreton Area
Centre by prior arrangement during normal office hours or
alternatively pay £10.00 per recycling box and £5.00 per cardboard
recycling sack to have them delivered by Royal Mail (or by
alternative carrier) - subject to availability. Alternatively, households
may present additional materials suitable for the kerbside recycling
collection, with their normal receptacles at the collection point in
suitable alternative containers e.g. carrier bags or cardboard boxes.
10
Additional containers will be issued free of charge at discretion of
the Waste Manager or delegated officer.
11
Contaminated material cannot be recycled. Therefore all
householders are required to ensure recyclables are clean and
comply with any detailed guidelines issued.
1
2
12
Recycling material may be rejected due to contamination and will
not be collected. It will be the responsibility of the householder to
remove the contamination before the box or sack is emptied on the
next collection. The contractor will not return to contaminated boxes
and sacks.
13
Recycling material not collected by the contractor as a direct result
of service failure will normally be removed within 24 hours of the
contractor being notified.
14
A reporting system will operate for residents who deliberately abuse
the dry recycling service, by ignoring guidance regarding collection
requirements. A coloured sticker or bin hanger will be left on the
box(es)/sack(s) explaining why the recyclable waste has not been
collected and giving details of how to contact the Council for
advice/instruction.
SECTION 3 – “GREEN WASTE” COLLECTION POLICY
The green waste collection service is optional and available to
1
The green waste wheeled bin collection service is optional
householders who wish to participate. Each participating
and available to householders who wish to participate. An
household will receive one 240ltr wheeled bin free of charge.
annual garden waste licence is available at a cost of £30.
Garden waste licences are non-refundable, charged at a flat
Additional green waste bins can be purchased from the Council
rate and are applicable for the period 1st April – 31st March
for a one-off payment of £40 – subject to annual price review.
each year.
3
Residents of hard to reach properties (see section 4, page 5);
can have a maximum of 50 biodegradable sacks per annum
delivered to their property for the collection of garden waste.
2
Additional garden waste bins can be delivered by the Council
for £40 (the annual garden waste licence of £30 plus a one-off
delivery charge of £10) – subject to availability.
4
Bins supplied by the Council remain the property of the Council
and must stay at the address to which they are delivered.
3
5
Householders will be responsible for maintaining the bin(s) in a
hygienic and serviceable condition.
Residents of hard to reach properties can purchase 50
biodegradable sacks and have them delivered to their
property for the collection of garden waste at a cost of £30 –
subject to availability.
6
The contractor will only service one bin per property per fortnight
unless the Council gives specific approval for additional bins.
7
The contractor will only collect green waste contained in the
bins/sacks provided by the Council.
8
9
The green waste service is a fortnightly collection of:
 Grass cuttings
 Weeds, flowers, leaves and bark
 Hedge and shrub cuttings
 Tree stumps, twigs and branches up to 10cm in
diameter
 Christmas trees cut into 3ft sections
It is the householder’s responsibility to place the bin(s)/sack(s)
on the kerbside by 7am on the day of collection, in a position
from where it/they can be emptied. Once emptied, the bin(s) will
be returned by the contractor to a safe position as close as
possible to the position they were collected from.
10 Bins containing non-green waste such as soil, bricks, rubble,
household waste etc will not be collected.
4
Additional garden waste sacks can be purchased from the
Council offices at Trinity Road, Cirencester, and the Moreton
Area Centre in multiples of 10 or rolls of 25 or 50 at a cost of
£1 per sack or £30 for 50 sacks – subject to availability.
5
Householders who receive Council Tax or Housing Benefit
will be eligible for a 50% discount off the above charges.
6
Bins supplied by the Council remain the property of the
Council and must stay at the address to which they are
delivered.
7
Householders will be responsible for maintaining the bin(s) in
a serviceable condition.
8
The contractor will only collect garden waste contained within
green bins that display an appropriate licence or within
Council-issued compostable sacks.
9
Green waste will be collected weekly co-mingled with food
waste (See SECTION 4 – KITCHEN WASTE COLLECTION
POLICY).
10
The green waste service is for the collection of:
 Grass cuttings
 Weeds, flowers, leaves and bark
 Hedge and shrub cuttings
 Tree stumps, twigs and branches up to 10cm in
diameter
 Christmas trees cut into 3ft sections
11
Households which have a 240 litre green wheeled bin and
have paid for and display the garden waste licence can use
the green bin to present both garden and food waste.
11 Overloaded bins will be rejected and not emptied.
12 If the contractor fails to collect the green waste as a direct result
of service failure it will normally be removed within 24 hours.
13 A replacement bin will be issued free of charge if damage or loss
occurs during handling by the Council’s Contractor. If a
householder damages a bin or it is stolen it will be replaced on
request within 5 working days and a charge of £40 will be made
– subject to annual price review
14 A reporting system will operate for residents who deliberately
abuse the recycling service by ignoring guidance regarding
collection requirements. Yellow stickers will be left on the
bin/sack explaining that the garden waste has not been collected
and inviting the householder to contact the Council for an
explanation.
12
It is the householder’s responsibility to place the bin/sack(s)
on the kerbside in a safe position by 7am on the day of
collection in a position from where it/they can be
emptied/collected. Once emptied, the bin(s) will be returned
by the contractor to a safe position as close as possible to the
position they were collected from.
13
Bins/sacks containing non-green waste such as residual
waste, dry recyclables, soil, bricks, rubble, DIY waste, oil,
hazardous waste etc will not be collected.
14
Green waste rejected due to contamination will not be
collected and it will be the responsibility of the householder to
remove the contamination before the next collection. The
contractor will not return to contaminated bin/sack(s).
15
Overloaded bins/sacks will be rejected and not emptied.
16
The contractor will only remove garden waste contained in a
green bin displaying the appropriate licence or biodegradable
sack and will not collect any side waste.
17
A replacement bin will only be issued free of charge if damage
or loss occurs during handling by the Council’s contractor.
Where a householder damages a bin a replacement will be
delivered upon request and a charge of £40 will be made –
subject to availability. If a bin is stolen it will be replaced free
of charge provided that the householder supplies a crime
reference number.
18
A replacement licence will only be issued free of charge if
damage or loss occurs during handling by the Council’s
contractor. Where a householder damages or loses a licence
a replacement will be delivered upon request and a charge of
£10 will be made. If a licence is stolen it will be replaced free
of charge provided that the householder supplies a crime
incident/reference number.
1
19
Delivery or collection of additional/replacement bins will be on
request. Residents may collect bins from the Council offices at
Trinity Road, Cirencester, and the Moreton Area Centre by
prior arrangement during normal office hours.
20
If the contractor fails to collect green waste as a direct result
of service failure it will normally be removed within 24 hours of
the contractor being notified.
21
A reporting system will operate for residents who deliberately
abuse the green waste service by ignoring guidance regarding
collection requirements. A coloured sticker or bin hanger will
be left on the bin/sack(s) explaining why the garden waste has
not been collected and giving details of how to contact the
Council for advice/instruction.
22
Village Halls are entitled to a 50% discount off the above
charges.
SECTION 4 – “FOOD WASTE” COLLECTION POLICY
Food waste is collected as part of the domestic residual waste
1
Each household will be provided, free of charge, with one 10
stream.
litre dark green coloured lockable food waste container.
2
Households which have a 240 litre green wheeled bin and pay
for the garden waste licence can use the green bin to present
both garden and food waste.
3
Households which receive a biodegradable sack collection of
green waste and those properties which do not receive a
green waste collection can be issued with additional food
waste containers if required, following assessment by the
Waste Manager or delegated officer to confirm need.
4
Food waste containers supplied by the Council remain the
property of the Council and must stay at the address to which
they are delivered.
5
Householders will be responsible for maintaining the food
waste containers in a serviceable condition.
6
Compostable liners will not be provided by the Council but will
be eligible for collection providing they display the appropriate
compostable mark.
7
Householders may have additional containers on request.
These households may collect the receptacles free of charge
from the Council offices at Trinity Road, Cirencester, and the
Moreton Area Centre by prior arrangement during normal
office hours or alternatively pay £5.00 per kitchen caddy to
have them delivered by Royal Mail (or alternative carrier) –
subject to availability.
8
Additional containers will be issued free of charge at
discretion of the Waste Manager or delegated officer.
9
Food waste will be collected weekly co-mingled with green
waste (See SECTION 3 – GREEN WASTE COLLECTION
POLICY).
10
Food waste will comprise all cooked and uncooked waste
food matter.
11
It is the householder’s responsibility to place their green
wheeled bin and/or food waste container on the kerbside in a
safe position by 7am on the day of collection. Once emptied,
the bin and/or container will be returned by the contractor to a
safe position as close as possible to where it was collected
from. Wherever practical/possible the contractor will make
every effort to ensure that food waste containers are returned
in such a way as to reduce the risk of loss or damage (left
inside a property boundary or attached to a gatepost etc).
12
Green wheeled bins/food waste containers containing nongreen/food waste such as residual waste, dry recyclables,
soil, bricks, rubble, DIY, hazardous waste etc will not be
collected.
13
Overloaded food waste containers may be rejected and not
emptied.
14
The contractor will only remove food waste contained in the
food waste container or green waste wheeled bin and will not
remove any side waste.
15
A replacement food waste container will be issued free of
charge if damage or loss occurs during handling by the
Council’s contractor. If a container is stolen it will be replaced
free of charge provided that the householder supplies a crime
reference number.
16
Residents are requested to tie their compostable liners prior to
their food waste collection being made. Residents using
newspaper should wrap the food in it rather than line the
container, which should prevent paper being stuck to the side
of the container following a collection
17
A reporting system will operate for residents who deliberately
abuse the food waste collection service by ignoring guidance
regarding collection requirements. A coloured sticker or bin
hanger will be left on the bin/food waste container explaining
why the food waste has not been collected and giving details
of how to contact the Council for advice/instruction.
1
2
3
4
SECTION 5 – SPECIAL ASSISTANCE SERVICE ARRANGEMENTS
The Council recognises that for some people putting sacks,
1
The Council recognises that for some people putting their
wheeled bins and recycling boxes out for collection is outside
wheeled bins, beige refuse bags, biodegradable sacks,
their capability. Therefore, an enhanced service is provided for
recycling boxes, cardboard sacks and food waste containers
people who have been assessed by the Council as having a
out for collection is outside their capability. Therefore, an
genuine need due to infirmity, disability or medical reasons.
enhanced service is provided for people who have been
Assistance will not be provided if there is an able bodied person
assessed by the Waste Manager or delegated officer as
living at a property, or neighbours are willing to assist.
having a genuine need due to infirmity, disability or medical
reasons. Assistance will not be provided if there is an able
The service will only be available for those residents who qualify
bodied person living at a property, or neighbours are willing to
– qualification being determined through the requirement of
assist.
residents to provide evidence of infirmity, disability or incapacity,
together with a home visit.
2
Those people who have a special need but may not be
eligible for an assisted collection may be provided with
Service provision will be subject to adequate access being
alternative containers e.g. smaller, lighter or with handles
available at all times on the day of collection.
subject to approval by the Waste Manager or delegated office
and availability.
Decisions regarding special arrangements for collections will be
at the discretion of Cotswold District Council.
3
The service will only be available for those residents who
qualify – qualification being determined through requiring
residents to provide evidence of incapacity, age, infirmity or
disability, together with a home visit.
4
Service provision will be subject to adequate access being
available at all times on the day of collection.
5
Decisions regarding special arrangements for collections will
be at the discretion of the Waste Manager or delegated
officer.
1
2
SECTION 6 – HARD TO REACH PROPERTIES & STORAGE ISSUES
The Council recognises that some residents are unable to
1
The Council recognises that some residents are unable to
accommodate green waste bins due to a lack of space or
accommodate wheeled bins due to a lack of space or
problems with access – such as no entrance to rear garden,
problems with access – such as no entrance to rear garden,
steps or steep slopes. These residents will be offered a
steps or steep slopes. These residents will be offered a
biodegradable sack collection service.
biodegradable sack collection service for green waste and
can purchase 50 biodegradable sacks and have them
Biodegradable sacks should be placed at the kerbside by 7am on
delivered to their property at a cost of £30, and a beige
the day of collection. The contractor will only collect sacks from
coloured bag service for the collection of residual waste, with
properties which have been approved for a sack collection.
100 beige coloured bags being provided and delivered per
annum at a cost to the Council. Additional garden waste
sacks may be purchased by residents in rolls of 25 or 50 at a
cost of £1 per sack or £30 for 50 sacks. Beige waste bags
can be purchased in multiples of 15 at a cost of £12.50 (=
£0.84p per sack) from the Council offices at Trinity Road,
Cirencester, and the Moreton Area Centre – subject to
availability.
2
Residents living in flats or other multi-occupational buildings
may be given a beige coloured bag service or larger
communal 1100/660 litre communal wheeled bins for the
collection of residual waste, 240/120 litre green communal
wheeled bin/s for food waste and 240 litre communal
recycling station for dry recyclables.
3
Larger 1100/660 litre wheeled bins, 240/120 litre food waste
bins and 240 litre recycling stations will be collected/returned
from/to bin storage areas where appropriate following
assessment by the Waste Manager.
4
Bins supplied by the Council remain the property of the
Council and must stay at the address to which they are
delivered.
5
The biodegradable sacks and/or beige coloured bags should
be placed at the kerbside in a safe place by 7am on the day of
collection. The refuse crews will not collect sacks/bags from
properties which have not been approved for a sack/bag
collection service.
6
A reporting system will operate for residents who deliberately
abuse the food waste collection service by ignoring guidance
regarding collection requirements. A coloured sticker or bin
hanger will be left on the bin/bag/sack explaining why the
waste has not been collected and giving details of how to
contact the Council for advice/instruction.
Property without a Pavement
1
SECTION 7 – OTHER DIFFICULTIES WHICH MAY ARISE
Property without a Pavement
Where properties do not have pavements or kerbs adjoining their
boundary, householders will be permitted to present their waste
and recycling containers just inside the curtilage of their property
(to a maximum of 1.5 metres).
1
Private/Unadopted Roads
Where properties do not have pavements or kerbs adjoining
their boundary, householders will be permitted to present their
waste and recycling containers just inside the curtilage of their
property (to a maximum of 1.5 metres from the roadside).
Private/Unadopted Roads
2
The contractor’s staff will only travel on private/unadopted roads
that are of a suitable construction and a satisfactory standard, so
that damage will not be incurred to either the freighter or the road
surface. If security gates are present they must be left open to
enable collection vehicles to gain unrestricted access. There
must also be adequate provision to allow the freighter to turn
around safely.
2
The contractor’s staff will only travel on private/unadopted
roads that are of a suitable construction and a satisfactory
standard, so that damage will not be incurred to either the
freighter or the road surface. If security gates are present they
must be left open to enable collection vehicles to gain
unrestricted access. There must also be adequate provision
to allow the freighter to turn safely.
3
If private/unadopted roads fail to meet the above criteria,
residents will be required to present their waste and recycling for
collection at the kerbside of the nearest adopted highway.
3
If private/unadopted roads fail to meet the above criteria,
residents will be required to present their waste and recycling
for collection at the kerbside of the nearest adopted highway.
Bin Storage Areas
4
Bin storage areas must be accessible on the day of collection.
If security gates are present they must be left open to enable
the collection crews to gain unrestricted access.
1
SECTION 8 – “BULKY WASTE” SERVICE FOR THE COLLECTION OF LARGE ITEMS OF HOUSEHOLD WASTE
The Council’s contractor provides this service. When a customer
1
The Council’s contractor provides this service. When a
contacts the Council requesting this service CDC staff direct the
customer contacts the Council requesting this service CDC
customer to the contractor who takes the order and progress the
staff direct the customer to the contractor who takes the order
request for completion. The contractor invoices the customer
and processes the request for completion. The contractor
directly.
invoices the customer and takes payment directly.
2
The service is available for the removal of large domestic
household items, furniture and white goods – e.g. cookers,
refrigerators and washing machines.
3
The contractor makes a charge of £14 per three large items for
the service. Pricing details are available on request.
2
The service is available for the removal of large domestic
household items, furniture, and white goods – e.g. cookers,
refrigerators and washing machines. The contractor will not
remove any DIY waste.
3
The contractor makes a charge of £14 per three large items
for the service. Pricing details are available on request.
1
1
No existing policy.
SECTION 10 – CHIPPED BINS
1
Residual wheeled bins will be provided to all
households which can accommodate them. Multiple
occupancy properties will be issued with an 1100/660
litre communal bin(s) subject to assessment by the
Waste Manager or delegated officer. All bins will
include individual address specific electronic
microchips, to facilitate service delivery and to identify
lost/stolen bins.
SECTION 11 – ENFORCEMENT
In January 2007 the Council’s adopted powers under the Clean
1
For a period of 6 months after the introduction of the
Neighbourhood and Environment Act CNEA 2005.
residual waste wheeled bins, cardboard sacks, beige
refuse bags and food waste containers, warning
letters may be issued to householders who leave
receptacles on the street later than 9am on the day
following the scheduled collection day.
2
Following this period, if there are three records of
further incidents of receptacles being left out, a Fixed
Penalty Notice may be served.
3
Following this 6 month period if there are three
records of an incident of receptacles being left out, a
warning letter [in the form of a Section 46 notice,
which is the legal notice instructing the householder
how to store their waste] may be sent. If this offence is
repeated a Fixed Penalty Notice (FPN) may be issued
with the level of fine being set out in Appendix 1 of the
Council’s Clean Neighbourhood and Environment
Implementation Plan. These will be pursued by
prosecutions through the Courts if necessary.
4
Dispensation will be given to householders who place
receptacles on the kerbside the night before their
collection day.
5
Waste audits may be conducted on households which
repeatedly present side waste or fail to recycle. Environmental
Wardens or other delegated officers may provide education
and advice to help these householders recycle and reduce the
volume of their household waste.
SECTION 12 – GENERAL POLICIES
1
Any financial amount in this document may be subject to
annual price review
SECTION 13 – SCHEDULE 2 WASTE (Schools, Village Halls & Charity Shop Waste)
1
Schedule 2 waste, is classified as household waste and
comprises wastes generated from educational establishments
and hospitals, caravan and camp sites, charities and charity
shops, prisons and other penal institutions with the exception
of any clinical, construction or demolition waste.
Cotswold District Council has an obligation as the Waste
Collection Authority (WCA) to make provision for the collection
of schedule 2 waste if requested to do so from one of the
establishments which qualify, for which a charge for collection
may be imposed.
Procedure
Procedure for schedule 2 waste collection service;

Establishment contacts Cotswold District
Council and requests to organise a






schedule 2 waste collection
The Council advises that the service is not
a ‘free service’ therefore a collection charge
would be levied and that a private waste
collection company may be able to offer a
more competitive rate
The Council advises that the waste
collection service comprises of a weekly
food and garden waste collection, a
fortnightly recycling collection and a
fortnightly residual waste collection, and
that a supplement would be charged for
any additional collections
Should the establishment wish to take up
the service, a quote based on the pricing
structure below and the number of
collections required would be sent to an
appropriate person within the establishment
If the quote is accepted, a one year Service
Level Agreement (SLA) would be
formalised and agreed by both parties
Payment would be required annually in
advance
The Council would organise for Sita to
deliver a wheeled bin/s or a stock of plastic
sacks and collections would begin from a
pre-arranged date
Pricing Structure
Sita’s schedule 2 waste collection pricing structure;



1100 litre wheeled bin - £5.06 per empty
660 litre wheeled bin - £6.16 per empty
240 litre wheeled bin - £6.70 per empty

Plastic Sack £152.25 for a roll of 50
The prices above assume that all establishments are located
on a current Sita residual, recycling or composting collection
route dependant on the type of collection service required
(non-recyclable, recyclable or compostable waste), if not,
there would be an additional waste collection supplement
required of the day works price for a Rear Compaction Vehicle
- RCV.
There is a weekly rental charge of £1 per wheeled bin.
Cotswold District Council’s administration charge is 10% of
the total annual collection and rental charge with a minimum
of £25 per annum. Note: This charge will be reviewed at the
end of the first full year of service.
All prices are quoted excluding V.A.T.
1
SECTION 14 – SERVICE REQUESTS OR COMPLAINTS
Residents wishing to make service requests or complaints
1
Residents wishing to make service requests or complaints
should: should: 
Telephone Front Of House (01285) 623000

Telephone Front Of House (01285) 623000

Email waste@cotswold.gov.uk

Email cdc@cotswold.gov.uk
GENERAL NOTE
If required, the information contained in this document will be reproduced in alternative formats, such as audio, large print, Braille and different
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