NZQA Expiring unit standard
9657 version 6
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Title
Advise pharmacy clients on the management of infectious diseases
and parasitic conditions
Level
3
Purpose
Credits
3
This unit standard is intended for pharmacy assistants and
pharmacy technicians or people working towards a pharmacy
assistant or pharmacy technician qualification.
People credited with this unit standard are able to: describe
symptoms, management, and prevention of common infectious
diseases and parasitic conditions; and advise pharmacy clients
on the management and prevention of infectious diseases and
parasitic conditions.
Classification
Pharmacy > Pharmacy Services
Available grade
Achieved
Entry information
Critical health and
safety prerequisites
Prerequisite: Unit 23674, Provide written and oral advice as a
pharmacy assistant, or Unit 23675, Provide written and oral
advice as a pharmacy technician; or demonstrate equivalent
knowledge and skills.
This unit standard is
Candidates must demonstrateexpiring
effective oral, written, and non-verbal communication
skills according to the requirements of the recipient, and taking into account any
Explanatory notes
1
language barriers or special needs requirements.
2
Credit for this unit standard may not be awarded unless assessment is supported by
evidence of a minimum of 30 working days practice in a non-simulated pharmacy
workplace environment. This evidence is to be supplied in a pharmacist verifier’s
statement.
3
Pharmacy assistants and pharmacy technicians must always act under the
supervision of a pharmacist and know when to refer to a pharmacist.
4
Legislation, codes, and standards relevant to this unit standard include:
Consumer Guarantees Act 1993;
Fair Trading Act 1986;
Hazardous Substances and New Organisms Act 1996;
Pharmacy Industry Training Organisation
SSB Code 102150
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
9657 version 6
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Health and Disability Commissioner (Code of Health and Disability Services
Consumers’ Rights), Regulations 1996;
Code of Health and Disability Services Consumers’ Rights, available from the Health
and Disability Commissioner’s office;
Health Information Privacy Code 1994, available from the Privacy Commissioner’s
office;
Health (Retention of Health Information) Regulations 1996;
Health Practitioners Competence Assurance Act 2003;
Health (Needles and Syringes) Regulations 1998;
Health and Safety in Employment Act 1992;
Health and Safety in Employment Regulations 1995;
Medicines Act 1981;
Medicines Regulations 1984;
Misuse of Drugs Act 1975;
Misuse of Drugs Regulations 1977;
New Zealand Code of Good Manufacturing Practice for Manufacture and Distribution
of Therapeutic Goods, Part 3 (Compounding and Dispensing), available from
Medsafe;
The New Zealand Pharmaceutical Schedule, available from
http://www.pharmac.govt.nz;
Pharmacy Council of New Zealand Code of Ethics 2004, available at
http://www.pharmacycouncil.org.nz;
Privacy Act 1993.
Other requirements applicable to this unit standard may include but are not limited to:
Pharmacy Practice Handbook and Quality Standards for Pharmacy in New Zealand,
both available from the Pharmaceutical Society of New Zealand Inc.
Any legislation or other requirement superseding any of the above will apply, pending
review of this unit standard.
5
6
This unit standard is
Candidates must be aware of,expiring
and comply with, standard operating procedures and
Organisational Quality Specifications listed in the District Health Board Pharmacy
Definition
Standard operating procedures – written documentation of the specified way to
perform an activity.
Services Agreement in their workplace.
7
Access to the reference resources specified by the Pharmaceutical Society of
New Zealand Inc. to be held in every pharmacy is required for completion of
assessment against this unit standard.
8
Infectious diseases and parasitic conditions may present over a range of severity
from minor to life-threatening. This unit standard requires candidates to identify
when a disease or condition may be more serious than should be addressed by a
pharmacy assistant or technician. Candidates must refer clients to a pharmacist or
appropriate health practitioner in any such case.
Reasons for referral may include but are not limited to when clients – are infants
(under 2 years) or older persons (over 60 years); are taking prescribed medicines;
have a pre-existing medical condition; have a history of adverse reactions to
Pharmacy Industry Training Organisation
SSB Code 102150
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
9657 version 6
Page 3 of 5
treatment or medicines; have not benefited from previous treatment; may need
further diagnostic investigation; may require treatment which is not available in a
pharmacy; or may have an unrecognised and/or serious disease and/or medical
condition.
Outcomes and evidence requirements
Outcome 1
Describe symptoms, management, and prevention of common infectious diseases and
parasitic conditions.
Range
infectious diseases – campylobacter, chicken pox, cold sores, impetigo,
influenza, measles, meningitis, mumps, rubella, tinea;
parasitic conditions – Giardia, lice, scabies, threadworm.
Evidence requirements
1.1
The incubation periods, signs, and symptoms of infectious diseases and the
signs and symptoms of parasitic conditions are identified.
1.2
Products appropriate to the management of infectious diseases and parasitic
conditions are identified and product features, benefits, and reason for use are
described.
1.3
Measures that can be taken by the client to prevent infection are described.
Range
hygiene; may include – asepsis, isolation, vaccination,
prophylaxis.
Outcome 2
This unit standard is
Evidence requirements
expiring
2.1
Clients’ requirements for treatment of infectious diseases and parasitic
Assess pharmacy clients for infectious diseases and parasitic conditions.
conditions are established in a clear, polite, and professional manner, and using
an appropriate range of questions.
Range
2.2
may include but is not limited to question of – details of symptoms,
existing medication, other health conditions and/or states.
Assessment of pharmacy clients for infectious diseases and parasitic conditions
determines whether their requirements are within the range of health care
available in the pharmacy and/or whether referral to a pharmacist and/or other
health practitioner is required.
Outcome 3
Advise pharmacy clients on the management and prevention of infectious diseases and
parasitic conditions.
Pharmacy Industry Training Organisation
SSB Code 102150
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
Range
9657 version 6
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infectious diseases – campylobacter, chicken pox, cold sores, impetigo,
influenza, measles, meningitis, mumps, rubella, tinea;
parasitic conditions – Giardia, lice, scabies, threadworm.
Evidence requirements
3.1
Advice on management and the use and care of selected products is consistent
with the assessment of the clients’ health and in accordance with the
manufacturer’s instructions.
3.2
Advice provided to clients includes measures that can be taken by clients to
prevent infection.
hygiene; may include – asepsis, isolation, vaccination,
prophylaxis.
Range
This unit standard is expiring. Assessment against the standard must take place by
the last date for assessment set out below.
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
30 January 1997
31 December 2017
Revision
2
18 December 1997
31 December 2017
Review
3
22 September 2000
31 December 2017
Review
4
23 April 2007
31 December 2017
Revision
5
24 August 2007
31 December 2017
This unit standard is
Consent and Moderation Requirements (CMR) reference
0128
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
expiring
Review
6
16 April 2015
31 December 2017
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
Pharmacy Industry Training Organisation
SSB Code 102150
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
9657 version 6
Page 5 of 5
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
This unit standard is
expiring
Pharmacy Industry Training Organisation
SSB Code 102150
 New Zealand Qualifications Authority 2016