Name:
School:
SAMPLE EXAM ONLY
1
Level 1 Business Studies
90839: Apply business knowledge to an operational
problem(s) in a given small business context
Credits: Four
Check that you have entered your name and school in the box at the top of this page.
You should answer ALL parts of ALL questions in this booklet.
Use evidence from the given context to support your answers and refer to relevant business knowledge
and/or Māori business concepts in your answers.
Pull out the resource booklet for Business Studies 1.3 from the centre of this booklet.
If you need more space for any answer, use the page(s) provided at the back of this booklet and clearly
number the question.
Check that this booklet has pages 2–9 in the correct order and that none of these pages is blank.
YOU MUST HAND THIS BOOKLET TO YOUR TEACHER AT THE END OF THE ALLOTTED TIME.
For Assessor’s
use only
Achievement
Apply business knowledge to an
operational problem(s) in a given
small business context.
Achievement Criteria
Achievement
with Merit
Apply detailed business
knowledge to an operational
problem(s) in a given small
business context.
Achievement
with Excellence
Apply comprehensive business
knowledge to an operational
problem(s) in a given small
business context.
Overall Level of Performance
© New Zealand Qualifications Authority, 2010
All rights reserved. No part of this publication may be reproduced by any means without the prior permission of the New Zealand Qualifications Authority.
2
You are advised to spend 60 minutes answering the questions in this booklet.
Read ALL of the resources in the resource booklet for Business Studies 1.3 before you begin
answering the questions in this booklet.
QUESTION ONE: A CASH FLOW PROBLEM
Use the information in Resources A and B of the resource booklet and your business knowledge to
complete the following tasks.
Trek Trav has a cash flow problem that is affecting the daily operations of the business.
(a)
(b)
(i)
Define the business term cash flow.
(ii)
Describe ONE effect the cash flow problem will have on Trek Trav in the long-term.
Discuss ONE cause of the cash flow problem that Trek Trav faces.
In your answer you should:
 describe a factor, issue, or situation that helped cause the cash flow problem
 explain how it contributed to the cash flow problem.
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3
(c)
Discuss the best solution for Trek Trav that would deal with the cause you wrote about in
part (b).
In your answer, you should:
 identify at least TWO appropriate solutions
 choose the best solution and explain how it would deal with the cause
 explain why it would be a better solution than ONE other solution.
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4
QUESTION TWO: MARKET PLACE CHANGES
Use the information in Resource D of the resource booklet and your business knowledge to
complete the following tasks.
Changing demographics in the city of Lakeside will create a problem for Trek Trav in the future
as its target market will change.
(a)
(b)
(i)
Describe what is meant by the term demographics.
(ii)
Describe ONE trend shown by the Lakeside demographics that will be important for
Trek Trav.
Discuss how the demographic trend you described in part (a) (ii) will create a long-term
problem for Trek Trav.
In your answer, you should:
 describe the long-term problem
 explain how the trend would cause the long-term problem.
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5
(c)
Discuss the best solution for Trek Trav that would deal with the long-term problem you wrote
about in part (b).
In your answer, you should:
 identify at least TWO appropriate solutions
 choose the best solution and explain how it would solve the problem
 explain why it would be a better solution that ONE other solution.
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6
QUESTION THREE: AN ‘ACT OF GOD’
Use the information in Resource C of the resource booklet and your business knowledge to
complete the following tasks.
A tropical disease has spread to one of the resort islands used by Trek Trav. The New Zealand
government issued a warning to tourists advising them not to visit that island. The outbreak of
the tropical disease is considered to be an ‘act of God’ by the travel industry.
(a)
(b)
(i)
Describe what is meant by an ‘act of God’ in relation to business.
(ii)
Describe how Trek Trav OR its clients might respond to the government’s advice.
Discuss why the outbreak of the tropical disease is likely to create a booking problem for
Trek Trav.
In your answer, you should:
 describe the booking problem
 explain why the tropical disease is likely to cause the booking problem.
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7
(c)
Discuss the best solution for Trek Trav to resolve this booking problem.
In your answer, you should:
 identify at least TWO appropriate solutions
 choose the best solution and explain how it would resolve the problem
 explain why it would be a better solution than ONE other solution.
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8
Extra paper for continuing your answers, if required.
Clearly number the question.
Question
number
Business Studies 90839
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9
Extra paper for continuing your answers, if required.
Clearly number the question.
Question
number
Business Studies 90839
Assessor’s
use only