Requested Focus: Local government-the corporate sins (ethics and fraud) or any topic of choice. Conference Theme: Working towards excellence in local government: From compliance to delivery: “Footprints in the sand of time are not made sitting down.” Paper Title: Corporate governance in local government Duration: 40 minutes, including question time Start by acknowledging that this speech on corporate governance was originally meant to be delivered by Judge Mervyn King, who unfortunately had to go overseas. Due to our close working relationships with Judge King, he asked us to present a speech in his place. The responsibility for this speech rests with PwC, but Mervyn King graciously offered to review it and provide his input. Content: Why corporate governance? : 1. During my interactions with various PWC public sector clients, I’ve been asked the question why corporate governance applies to public sector institutions, which are not, after all, corporations. To answer the question of why there has been increased focus on corporate governance, it is helpful to take a brief look at how governance has evolved. 2. During the last two decades of the 20th. century, there was a lot of public questioning around directors’ governing practices and board structures. In addition, corporate scandals resulted in the formation of various committees over time and across different continents, which were aimed at investigating what was wrong, and developing guidance in strengthening corporate governance. For example, the Cadbury Report which was released in 1992, and which focussed on the final aspects of corporate governance is regarded as the document that set the scene for the revolution that has taken place in corporate governance to date. In South Africa, the King Commission produced the King Report 2002, which went beyond the financial bottom line, to integrate social, economic and environmental impacts of business into corporate governance. It is important to note that King II applies to PFMA and MFMA entities. 3. Good corporate governance applies as much to the private sector as it does to public sector institutions. For example, the Protocol on Corporate Governance in the Public Sector was largely adapted from the King Reports of 2000 and 2002. Officially, it is said to be aimed specifically at Schedule 2, 3A and 3D entities, although all public sector entities are encouraged to adopt its principles. Secondly, there are acts that also Thando Njoko 27-09-2006 1 encourage the principles of corporate governance, for example, the MFMA. The MFMA was not simply enacted to guide budget and financial management processes, but also to empower various stakeholders within the municipality around a framework of good governance. This is evidenced by the fact that clarifies and separates roles and responsibilities of local government officials, including the mayor, municipal managers, executive and non-executive councillors and officials. 4. In the corporate sector, In South Africa, we have the Companies Act of 1973, which is the foremost legal document that legislates the operation of corporations in South Africa. Currently this act is being amended, and it is interesting to note that the new act will say a lot more about directors and governance than the previous version. What is corporate governance?: 5. Before we go any further, it is important to establish among us what corporate governance is. I think this is important in particular because after King II, a lot of private and public sector clients who came to us, asking us to tell them whether they were practicing good corporate governance on the basis of some boxes that they wanted to tick. If most boxes were ticked, they were satisfied that there was good governance within their organisations. If some were not, they would quickly institute some procedures that could later be ticked off. On the basis of this tick-box approach, entities would then be satisfied that there was good governance. 6. However, what was lacking from this quantitative exercise was information on how the entities were being governed, or more precisely, an assessment of the quality of governance. For example, you as a mayor may have the obligation, according to section 56 of the MFMA, to provide guidance to a municipal entity. However, while you may tick off you did indeed fulfil your responsibilities towards the municipal entity, the entity on the other hand could report that council or mayoral interference was part of the reason why it did not deliver on its mandate. 7. This was our experience when, two years ago, we were commissioned by the Department of Housing and the European Union to provide corporate governance assistance to social housing institutions. We found that only a few of the housing institutions had actually delivered on their mandates to provide affordable housing to low income families. Some had been in existence for several years and yet had not built a single home. Upon large scale engagement with various stakeholders it became apparent that the single most important contributor to a lack of delivery was a lack of effective leadership. Yes, issues relating to institutional and operational capacity played a big role, and at some point it becomes a vicious cycle. However, we must keep in mind the words of Bob Garrat that the fish rots from the head. Thando Njoko 27-09-2006 2 8. It is therefore important to keep in mind that in order to practice what can be reliably called good governance an entity must take into consideration the framework in which it operates and the stakeholders who give it its licence to operate. 9. Going back to the definition of governance, in his book, King gives a more modern and apt definition of corporate governance as a processes to help directors discharge and be seen to be discharging their responsibilities that arise from their duties. 10. We, at PricewaterhouseCoopers take this definition of governance to mean that there is a need for a new kind of director out there. One who does not just take governance as a tick-box exercise, but a thinking director who applies his/ or her mind when performing his or her duties. This thinking director together with his or her peers form what we call a Power Board. 11. It is in this context that municipal councils must aim to transform themselves into power municipalities, that adhere to governance processes grounded on the principles of: - Fairness, - Responsibility, - Accountability - Transparency 12. In fact I believe that the purpose of Project Consolidate was meant to achieve exactly that. Intellectual honesty 13. The principles that underpin good governance can only be effective within the context of what Mervyn King describes as intellectual honesty. Intellectual honesty means that local government leaders must recognise that mindless compliance with legislation, codes and so on will not improve governance. Take for example a municipality which submits timely financial statements. This municipality may be hailed as a shining star in relation to those that didn’t submit timely reports. Yet, if we were to take a further look at the operation of that municipality and find that it had no audit committee or lacked an effective system of internal control, that municipality would not have met the standards of good governance. 14. The council should then apply its mind as to how its municipality should be governed. The constitution, MFMA, or the Municipal Systems Act should be seen a baseline for compliance rather than the complete framework for governance. An affective governance framework would at the very least, take into consideration the relationships between the municipality and the communities which it serves and furthermore, the national development agenda. Thando Njoko 27-09-2006 3 15. For example, Chapter 4 of the Municipal Systems Act refers to community participation. It states that municipalities should encourage and create conditions for the local community to participate in the affairs of the municipality. Yet how many municipalities represented here today would say that they have formal and informal processes for engaging their communities? Even so, how many can proudly say that they continually assess the effectiveness and the quality of their engagement with their communities, and build the community’s capacity participate effectively? 16. Personally, I have listened read many newspaper reports and listed to many more radio call programmes where the members of community interact with their elected officials. You sometimes wonder whether they even come from the same place! Of course, I am aware that perception rather than reality sometimes comes into play in any interaction, however, it is quite evident that there is still a lot of room for improvement. I earlier talked about the principles of good corporate governance. I would like to talk a little bit more about accountability. Accountability 17. Section 152 (1) of our constitution lists the objects of local government as, among others, “to provide democratic and accountable government for local communities”. 18. What our constitution is effectively saying is that municipalities must not only provide services to local communities, but they should be held accountable for delivering those services. Accountability can be defined as giving account or being answerable for your decisions and actions. Accountability or rather, lack of it has been ascribed as central to most governance failures in the public and private sectors. Similarly, most of the governance reforms have been driven by findings as well as wider stakeholder perceptions and that leaders of entities have simply not been willing to answer for their actions. 19. Accountability is important in that it tends to make people want to stick to their defined roles and responsibilities if they know that they would have to later account for their actions. Therefore it is also one of the effective ways of managing corruption. 20. Most professionals tend to think of accountability only in relation to legal requirements. For example following certain prescribed procedures: as mayors, we must report to the council, and as Accounting Officers we must report to the mayor and the council, as per MFMA requirements. 21. As I have mentioned before, effective governance is dynamic and takes into consideration the context in which governance is taking place and the licence to operate. Most people may think that only corporations need a Thando Njoko 27-09-2006 4 licence to operate, especially because we normally mention communities, local government, national government, as the providers of the licence to operate. But we live in a democratic society where votes determine who governs. So the same principle applies to local government. I’m sure all of us remember the horrific TV footages of rioting communities in some municipalities recently, in much the same way that NGOs have been successful in mobilising support for a boycott or international publicity against some corporations. I don’t intend here to equate violent protests with peaceful protests. But the point I’m trying to make is that municipalities are susceptible to stakeholder demands just the same as corporations are. 22. There should be effective mechanism in place to ensure that local councils and the individuals who sit in them, are accountable for the decisions and actions that they take. What kind of mechanisms? They consist of, among other,: - Adhering to the statutory and regulatory requirements - Ensuring that there is effective leadership - Ensuring that there is a balance of power, and representation - Having mechanisms for protecting stakeholder interests - Endorsing and implementing an effective strategy - Setting the tone at the top Ethics: 23. The culture of accountability does not exist in a vacuum. Ethics, or tone at the top, play an important role in strengthening organisational culture. 24. King describes business as an ethical enterprise, which creates opportunity, enables men and women enhance their talents plays a significant role community to improve. Business therefore must be conducted ethically. The same principle applies to municipal bodies, if we consider that municipalities are in the business of delivering much needed services to communities. 25. For an enterprise to be ethical it follows that the people who work in that enterprise must also be ethical. One of the effective means of creating an ethical climate is a code of conduct. It is interesting to note that schedule 2 of the Systems Act contains a code of conduct that applies to every staff member of a municipality. The act goes on to state that the code should be communicated to local communities. Furthermore, the Draft Summary Implementation Plan For The Five-year Local Government Strategic Agenda Furthermore also states that a Code of Conduct will be implemented for councillors. It is very commendable to see that ethics is something that is taken seriously by our local governments. 26. The problem arises when the code is simply a document that is hung on the wall for all to see. In this form it will not support any positive behavior as was intended. It also will not be effective in curbing unwanted behaviour. A code is more effective if it is implemented within a holistic Thando Njoko 27-09-2006 5 ethics programme that is based on organisational values, and that is endorsed by the council. 27. If there are any municipalities that have simply retyped the code contained in schedule 2 of the Systems Act, I would challenge you to do review whether the following applies to it: - Does it exist within an ethics programme? Does it support accountability within the organisation Does it describe practical procedures for reporting and responding to incidents? Does it speak to the values of your municipality and the local community? Has it been endorsed by council? Was the local community involved in its development? Corporate sins: 28. In closing, I want to highlight something that is food for thought. Something that I would like each individual here to think about. I would like for you to reflect on what Judge King, in his book refers to as corporate sins. 29. King says that recent corporate failures can be attributed to what he calls the corporate sins, which are self interest, self concern, conformance, pride and arrogance: Self interest - occurs when a leader fails to exercise his duty of good faith, and instead acts in his own interests. Self concern- occurs when a leader is fearful to act because they believe the consequences of their actions will be adverse to them. Conformance- results from too much focus on process (administration) rather than focussing on the enterprise side of the business. Pride - when a business judgement call has been proved to be wrong, but the board is slow to correct it. Arrogance- is a result of a board believing that it has the right formula for its business and no else does and nothing will go wrong. Thank you! Thando Njoko 27-09-2006 6