CORPUS CHRISTI COLLEGE Cambridge Apprentice Butler’s Assistant Job Description Job Title: Apprentice Butler’s Assistant Responsible to: College Butler Head of Department: Catering Manager College Officer: Bursar Purpose of Job: To undertake an apprenticeship programme in Customer Service (Hospitality) whilst working in the College. Working closely with the College Butler and Butler’s Assistants learning to provide a first class front of house service to ensure total customer satisfaction. To clear and set up the College Function Rooms for meetings, seminars and College events. Duties Set up the function rooms for meetings and seminars Set out coffee and tea where required Ensure the Parker Room, I4, Bacon Room, Marlowe Rooms and the conference room suit on H stair case are kept clean and tidy including: keeping the kitchens and cupboards clean and tidy keeping the food areas and hot plates clean Check the function board and plan and prioritise events Lay up and serve on functions Clearing away after functions Follow function sheets and booking forms for details of requirements Check and record the float in the servery till Stock up the servery cold cabinets Check and record the servery cold cabinet temperatures on the appropriate forms Put water jugs on the Hall tables Check the till at the end of the session, take out the cash takings, bag them up and place them in the safe located in the Pantry Other duties that from time to time may be required Job Description Approved by……………………………………. Date…………………… Employee Signature………………………………………………. Date…………………… March 2013 Person Specification Essential/Desirable Knowledge and Qualifications Desirable Basic Food Hygiene Certificate Experience Conference/Banqueting waiting experience Experience in creating menus and wine lists General Catering Experience Desirable Desirable Desirable Skills and Abilities Desirable Essential Essential Silver service and wine skills Basic numeracy skills Able to work without supervision Personal Qualities/Attributes Clean and tidy appearance Flexible attitude to work Trustworthy Prepared to work additional hours when required Essential Essential Essential Essential Issued by Dept Head………………………………………………………...Name …………………………………Signature …………………………………Date Accepted and Understood by Postholder…………………………………Name …………………………………Signature …………………………………Date This Job description will be reviewed periodically when additions and amendments may be made. March 2013