Harness & Leash Edition 10 – June 2012 Letter from the Editor Our current classes of guide dog and AMP clients were able to enjoy some nice, warm weather today during training. Needless to say, the instructors and dogs loved it also! I’m looking for some help with a project we’re undertaking. The communications department is trying to collect stories about how getting a Leader Dog has changed our client’s lives. We have lots of stories of what happens during training in Michigan, now we need stories about the great things you accomplish after you have returned home. So please send me your stories about how your dog has helped you in some unexpected ways. Have you experienced increased confidence? Do you feel this has helped you get a job, go back to school or take on a leadership role at work or as a volunteer? Have you done something after receiving your dog that you would never have done before? We want to know. Please email your stories to rkniffen@leaderdog.org or mail them to Leader Dog addressed “Attention Rachelle.” I look forward to reading about all your great experiences. Take care, Rachelle Kniffen, Director of Communications & Marketing Moving in the Right Direction A message from Rod Haneline, Chief Programs and Services Officer Everyone is anticipating the months ahead and the pleasant weather it bring for clients and teams as well. Just a short note to let you know that in this issue Keith McGregor talks about a change in structure to improve our process and insure quality instruction for our clients and canines. We have been working on a new three year strategic plan that will insure alignment of our clients, canines and resources to insure high quality instruction and services. In fact, one of the key initiatives is a quality client experience. This is not just about training but about the whole process from start (contacting Leader Dog) to finish (after you’ve returned home). You will hear more about this and other key strategies in the near future. We will be looking for your feedback and input soon. Have a great summer. Changes in Client Services We would like to welcome Allison Beckett to the Client Services Coordinator team. She is replacing Carol Macey who recently moved to a part-time receptionist position within Leader Dog. Allison has worked in the kennel where she became a hit with puppy raisers, volunteers and visitors because of her friendly, caring and helpful nature. Your client services coordinator should always be your first point of contact for anything pertaining to Leader Dog. If you need to check on an application status, are having an issue with your dog or need other information, please call your client services coordinator and she will make sure you get the information you need or will put you in touch with the correct LDB team member. One exception, questions regarding the Kapten PLUS should be directly to extension 2059. You can reach your coordinator by calling 888-777-5332 and requesting them by name or contact them via the following phone numbers. Allison Beckett 248-650-7103 – Last names A-J Stephanie Steele 248-659-5006 – Last names K-N Barb Upmeyer 248-650-7112 – Last names O-Z and Spanish Speaking Kapten Plus Questions 888-777-5332 ext. 2059 Restructuring our Class Schedule A message from Keith McGregor, Director of Canine Training and Deaf-Blind Services We are continually looking for ways to improve the quality of the training that we provide to you—our clients. Recently, we took a hard look at our schedule of running 12 guide dog classes per year to see if there was a more effective and efficient way to provide additional clients with services each year. And we figured out how to do it! Beginning in November, we are restructuring our training teams from five teams to four teams. This change puts more Guide Dog Mobility Instructors (GDMI) on each team which increases the number of clients we can service in each class. Also, the three new Apprentice Instructors that are starting at the end of June will have more GDMIs to mentor them, which will improve the training they receive. We’re looking forward to implementing this improved structure in the fall and being able to offer more clients a higher quality training program in the next fiscal year. Hero Dog Awards Update Four Leader Dog graduates entered their dogs in the 2012 American Humane Association Hero Dog Awards—Patty Zallor with Leader Dog Kannon, Tonia Clayton with Leader Dog Rebound, Ann Drake with retired Leader Dog Tabitha and Karrie Schloemer with Leader Dog Burke. As of this printing, Tabitha is in first place in the guide dog category. Voting officially ends on June 30 and if Tabitha stays in first place, she and Ann will win $5,000 for Leader Dog. They will also be flown to Los Angeles, California in the fall for an awards ceremony which is broadcast on the Hallmark Movie Channel. During the ceremony one grand prize winner will be chosen from the eight service dog categories and $10,000 will be donated to their charity of choice. Winners will be announced on or around July 3, so visit our website or Facebook page to find out the results. Start planning your entry for next year’s Hero Dog Awards now. Recycle Your Unused GPS If you have already read the recent issue of Update, you are aware that Kapsys has stopped making the Kapten PLUS GPS device that we’ve been giving to our U.S. and Canadian guide dog clients. We currently have enough units in stock to continue this program through June 2013. Though most people using the Kapten PLUS, or the older Humanware Breeze units, love them and won’t leave home without them; we are aware that some people do not use their GPS often, or maybe not at all. So we are asking for your help. If you do not currently use your Leader Dog issued GPS, please mail it back to us so we can issue it to another client. Check with your local post office to see if they will mail your GPS back for free as “Free Matter for the Blind.” If not, you can send it back via the least expensive way possible. If you need help paying for shipping, please contact your client services coordinator. Pet Hall of Fame Inductee Congratulations are in order for Leader Dog Bailey, a Labrador retriever partnered with LDB Graduate Tom Cunningham, for his recent induction into the Wisconsin Pet Hall of Fame. Bailey was inducted in the “professional” category. His veterinarian says his true colors emerge when you take Bailey’s harness off and he becomes a true Labrador. Bailey can be hard to keep on the exam table if there is another dog around or a squirrel outside the window, but when he’s back in harness—he is back to business. “What Baily is displaying are the traits of conscientiousness and remarkable self-control,” said his veterinarian, Dr. Janssen. Way to go Bailey! Cycling for Leader Dogs Make sure you take a moment to check out Lion Mark Mansell as he rides from Portland, Oregon to Portland, Maine to raise awareness of Leader Dog and to raise at least $35,000 to support our programs. You can find information about Mark’s quest, Cycling for Leader Dogs, or make a donation to support him on our website leaderdog.org. His trip began on June 16 and will end on or around August 5 (51 days)! NFB Newsline You can get free access to newspapers, magazines and television listings on the phone or on the internet through the NFB Newsline. For more information, call 1-866-504-7300 or go online to nfbnewsline.org. Circle of Life Births Linka (hosted by Dr. Jennifer Hynes) x Kelrobin Shosone Phantom (services provided by Laura Michaels) – 6 Labrador retrievers Abby (hosted by Daniela Solomon) x Gabe (hosted by Michelle Hall) – 10 Labrador/golden mix Party (hosted by Margaret Hartbarger) x Jonah (hosted by Shari Sprouse) – 3 Labrador retrievers Delta (hosted by Robbin Uchida) x Gus (hosted by Katie Stamm) – 8 Labrador retrievers Mensa (hosted by Carol Beavnier) x Big Sky’s Stone Kutter (services provided by Steven Kirschner) – 7 Labrador retrievers Nilla (hosted by Elaine Berkheiser) x Benson (hosted by Keith McGregor) – 4 Labrador retrievers Vienna (hosted by Patty Hoekstra) x Takota (services provided by Nancy vonKoehnen) – 9 golden retrievers Tesa (hosted by Ann Davis) x Buddy (hosted by Brad Mackler) – 6 golden retrievers Bear (hosted by Dr. Shannan McNair) x Benson (hosted by Keith McGregor) – 5 Labrador retrievers Penny (hosted by Laura Bandy) x Hunter (hosted by Elizabeth Mattei) – 9 Labrador retrievers Camy (hosted by John Maher) x Rovair (hosted by Laura Schreiner) – 3 Labrador retrievers Charmed (hosted by the Salois Family) x Rodeo (hosted by Mary Ann Grutza – 7 Labrador retrievers Spice (hosted by Jodie Best) x Huron (hosted by Robert Young) – 7 Labrador retrievers Daisy (hosted by Gail Haba) x Buddy (hosted by Brad Mackler) – 8 golden retrievers Nanny (hosted by Lynda Elsas) x Brock (formerly hosted by Cristina Riha) – 12 Labrador retrievers Lucy (hosted by Barbara Boswell) x Cruiser (hosted by Julie Gardner) – 6 Labrador retrievers Cammy (hosted by Jamie Gunnink) x Noble – 6 Labrador retrievers Sandi (hosted by Lesa Mignot) x Kody (formerly hosted by Janice Johns) – 4 Labrador retrievers Daisy (hosted by Tracy Baughey) x Crosslots Prussion Blue (services donated by Marci Sale) – 5 Labrador retrievers Duda (hosted by Carol Kirkbride) x V Alta-Tollhaus Gavin (services donated by Julie Richards-Mostosky) – 10 German shepherds Rizzo (hosted by Lisa Grasso) x Murray (hosted by Pat Boyd) – 9 Labrador retrievers Molly (hosted by Crystal Meyers) x Saddlehill’s Late Knight Scramble (services donated by Susan Eberhardt) – 10 Labrador retrievers Edie (hosted by Jill Woods) x Blitz (hosted by Colleen Said) – 5 Labrador retrievers Tia (Hosted by Dr. Mary Westhoff) x Cruiser (hosted by Julie Gardner) – 2 Labrador retrievers Josie (hosted by the Spencer Family) x Blitz (hosted by Colleen Said) – 7 Labrador retrievers Izzy (hosted by Marlene Strang) x Rodeo (hosted by Mary Ann Grutza) – 2 Labrador retrievers Parade (hosted by Debbie Santucci) x Buddy (formerly hosted by Julie Gardner) – 8 Labrador retrievers Gracie (hosted by Sybilla Eagen) x Murray (hosted by Pat Boyd) – 7 Labrador retrievers Raven (hosted by Kirsten Harmon) x Rodeo (hosted by Mary Ann Grutza) – 3 Labrador retrievers Sienna (hosted by the Hovansian Family) x Jonah (hosted by Shari Sprouse) – 5 Labrador retrievers Sophie (hosted by Lynn Kimble) x Blitz (hosted by Colleen Said) – 5 Labrador retrievers Lucy (hosted by Pam O’Brien) x Takota (services donated by Nancy vonKoehnen) – 3 golden retrievers Jubilee (hosted by Lynne Davis) x Devin (hosted by Laura Guerin) – 5 German shepherds Chime (hosted by Janet Miller) x Blitz (hosted by Colleen Said) – 1 Labrador retriever Willow (hosted by Eydie Yemmans) x Cruiser (hosted by Julie Gardner) – 7 Labrador retrievers Sofie (hosted by the Prochko Family) x Gabe (hosted by Michelle Hall) – 7 Labrador retrievers Gem (hosted by Dora Masters) x Gus (hosted by Katie Stamm) – 5 Labrador retrievers Yama (hosted by Daphne Jonson) x Paradocs Obsidian (services donated by Dr. Karen Helmers) – 8 Labrador retrievers Raini (hosted by Penny Bateman) x Buddy (hosted by Brad Mackler) – 8 Labrador/golden mix Lucy (hosted by Dotty Hall) x Tabatha’s Sunfest Hudson (services donated by Carol Heidl) – 2 Labrador retrievers Lola (hosted by Thayer Goodman) x Benson (hosted by Keith McGregor) – 3 Labrador retrievers Glory (hosted by Bruce & Betsy Hundley) x Ollie (hosted by Jackie Raffler) – 6 Labrador retrievers Breeding Stock Retired Casey – Jessie Kramer Cozy – Diane Hale Dreamer – Kelly Crake Leyna – Cheryl Caldwell Lucy – Pam O’Brien Swayser – Mary Simpson Willow – Lora Glei-Dietz Nilla – Elaine Berkheiser Tigger – Robert Gage Breeding Stock Deceased Angel – Ann and Frank Davis Capri – Stefanie Muoio Myles – Kathy Mazur Reba – Mary Michalik Rizzo – Lisa Grasso Sailor – Michael Bond Takota – Services donated by Nancy von Koehnen Copper – Rhonda Wilson Leader Dogs Retired Angel – Mary Orester Areal – Patricia Baumgartner Belle – Jenny Riddle Carter – Daniel Weiner Chip – Ronald Silney Dandy – Judith St. Clair Finnegan – Ewart Solomon Frankie – Alisa Alonge Gillis – Victoria Andrada Gizmo – Brittany Sterling Gulliver – Bradford Schuler Ivy Green – Diane Garrett Jarvis – Rick Ellinger Jasmine – Cynthia Bass Jaze – Nancy Knowles Jazz – Juliet Hoffard K.C. – Harry Alore Kayla – Carole Linz Kipper – Eila Virtanen Koal – Michael Lisak Kolbe – Maurice Mines Lincoln – Jerry Bobbitt Lyndi – Jennifer Dubbin Radar – Travis Parks Rebel – Valentin Nesi Rex – Paula Berryhill Rhianna – Lisette Cuthbert Sabre – Rebecca Evou Scooter – Pedro Lopez Fernandez Scout – Daniel Sweeney Trax – Gerald Cox Trev – Debra Whitt Trouble – Alan Paganelli Truman – Terry Bray Victor – Rebecca Lewis Wally – Randy Berg Zira – Josefina Robles Martinez Leader Dogs Deceased Adrian – Maria Eustolia Cortes Ashley – Eunice Miller Baloo – Deborah Turner Bear – Sabina Alecha Monreal Beaufort – Robert Mills Brady – Grzegorz Drab Bravo – Dennis Godfrey Buddi – Jose Tlateo Sierra Buddy – Raul Hernandez Captain – Vicenc Barreda Chance – Francisco Bravo Charlie – John Doering Chestnut – April Combs Cody – Mercedes Verges Colby – Michael Cunningham Essah – Josefina Montiel Fergie – Marybeth Nault Gibson – Felipe Vera Ginger – Elsa Mendoza Hannah – Jane King Heike – Cindy Feigel Heyes – Jeffrey Chiappetta Holly – Manuel Izquirdo Holly Bear – Amy Bryan Jack – Carlos Mendez Jake – Ted Starnes Jenna – Michelle Zentz Jersey – Elizabeth Clark Jessie – Manuel Gutierrez Roz Jessie – Sandra Thomas Katie – Sandra Jones King – Jean Ludwick Lacy – Jesus Santos Gomez Lily – Stephanie Dohmen Mandy – Yolanda Barroso Max – Zhesar Huerta Michael – Harold Riley Misty – JoAnn Sheehan Moby – Dennis Culvahouse Moses – Bernardo Sarmiento Nike – Elizabeth DeGarcia Ollie – Jose Albiac Owen – Gilbert Arnold Paige – Pawel Wdowik Paige – Saulo Torres Sally – Katrina Anderson Shade – Aracely Serna Stetson – Jean Menzies Taylor – Carol Dougherty Twice – Sergio Villaruel Zoe – Miguel Villaroel Zoe – Gabriel Saz Classes (note: GDMI is Guide Dog Mobility Instructor) Class 12-07 Apprentice Instructor Dave Meyer, GDMI Kevin Ihrke: Alison Quarnstrom and Ace, yellow Labrador retriever (puppy raiser: Kimberly Boboltz); LeRoy Buzzell and Josie, black Labrador retriever (puppy raisers: Karen & John Grill); Lloyd Schmitz and Sophie, yellow Labrador retriever (puppy raiser: Kristi Sazama); Ronald Howard and Autumn, golden retriever (puppy raisers: Roxanne & Wayne Minor) GDMI Laura Burke: James Cabrey and Hank, yellow Labrador retriever (puppy raisers: Cheri & Kurt Johnson); Francetta Guion and Lola, golden retriever (puppy raiser: Nicole Neubecker); Sharon McCall and Fisher, black Labrador retriever (puppy raiser: Kristy Roeser); Abby Bolling and Jada, black Labrador retriever (puppy raisers: Kathy & Norm Wright); Megan O’Neill and Sunshine, black Labrador retriever (puppy raisers: Danelle & Jay Munro) GDMI Denise Atler: Danny Dennison and Casey, black Labrador retriever (puppy raiser: Brent Spitzer); Ryan Howe and Marshall, yellow Labrador retriever (puppy raiser: Kellie Smith); Scott Morris and Dottie, yellow Labrador retriever (puppy raiser: Jane Christenson); Terri Skerget and Maxwell, black Labrador retriever (puppy raiser Janet Hainlin) Home Delivery: Ozella Tate and Josie, black Labrador retriever (puppy raiser: Kali Wissner) Class 12-08 GDMI Carrie Pryce: Paulina Jiminez Ochoa and Penny, black Labrador retriever (puppy raiser: Lori Lumley); Pedro Lopez Fernandez and Reno, black Labrador retriever (puppy raiser: Sangor B Powers Correctional Facility); Diana Rodriguez Arredondo and Gia, black Labrador retriever (puppy raiser: Jodi Agbay); Filiberto Jasso Lopez and Vinnie, black Labrador retriever (puppy raiser: Duane Brandt); Interpreter D. Garduno Landazuri GDMI Debbie Komondy: Thomas Williams and Duke, yellow Labrador retriever (puppy raiser: Sangor B Powers Correctional Facility); Sheila Rousey and Grandt, golden retriever (puppy raisers: Lori & Dave Johnson) Apprentice Instructor Shelby Zimmerman: Jeffrey Blair and Badger, black Labrador retriever (puppy raisers: Charles Posey & Joel DuVall); Antonio Bryant and Utah, yellow Labrador retriever (puppy raiser: Pat Boyd); Marjorie White and Gary, black Labrador retriever (puppy raisers: Jennifer & Joseph Tancraitor) GDMI Randy Horn, GDMI Jamie Togal: Anne Drake and Driver, black Labrador retriever (puppy raisers: Amy & Michael Goggins); Rondal Love and Zeus, black Labrador retriever (puppy raiser Karen Summer); Gracie Jackson and Cricket, black Labrador retriever (puppy raisers: Bonnie & Elwood Thomas); Daniela Rubio Trujillo and Kara, black Labrador retriever (puppy raisers: June & George Ross); Judith St. Clair and Major, golden retriever (puppy raisers: Gina & George Schmidt); Charity Roach and Chara, yellow Labrador retriever (puppy raisers: Jennifer Zimmer & Steve Langegger) Class 12-09 GDMI Catherine Palid: Eric Troup and Zeke, yellow Labrador retriever (puppy raiser: Robert Williams); Susan Miller and Bishop, yellow Labrador retriever (puppy raiser: Robert Odem) GDMI Dave Heins: Jesus Celda Beltran and Logan, black Labrador retriever (puppy raiser: Julie Haase); Miren Zurine de Anzola Guerra and Ivy, golden retriever (puppy raiser Noel Houghton); Maria Soriano Sorando and Sage, yellow Labrador retriever (puppy raiser: Lisa Gray); Jose Medrano Ruiz De Loizaga and Higgins, yellow Labrador retriever (puppy raiser: Gergory Fargo); Interpreter Silvia Martinez Montoro GDMI Linda Fisher: Roberto Jimenez and Kole, Labrador/shepherd cross (puppy raiser: Thomas Brown); Amber Johnson and Ava, black Labrador retriever (puppy raisers: Shelly Poorman & Cheri Baker); Richard Rines and Charlie, golden retriever (puppy raiser: Anthony Mason); Donna Lambert and Baxter, golden retriever (puppy raiser: Dorothy Ochs); Theresa Stark and Elsa, yellow Labrador retriever (puppy raiser: Charles De Las Casas) GDMI Mike Walrath: Norman Jones and Shadow, black Labrador retriever (puppy raiser: Ryan Walton); Randall Aman and Baylee, German shepherd (puppy raiser: Lori Shaw); Nancy Lepkowski and Bobbi, yellow Labrador retriever (puppy raiser: Jay Seehase) Class 12-10 GDMI Katie Stamm, GDMI Jennifer Sanderson and Apprentice Instructor Taryn Mountain: Gerald Cox and Archie, black Labrador retriever (puppy raiser: Jonathan Schwarz); Gary Helsing and Hoosier, black Labrador retriever (puppy raiser: Laurie Fujimoto); Ronald Schmidt, black Labrador retriever (puppy raiser: Kaitlyn Paulk); Danny Bradley and Spirit, German shepherd (puppy raiser: Lynne Davis); Victor Harris and Ollie, black Labrador retriever (puppy raiser: Leonard Smith); Richard Paulson and Stewie, yellow Labrador retriever (puppy raiser: Travis Davis); Kevin Sandgren and Cooper, yellow Labrador retriever (puppy raisers: Janice & Mike Hoffman); Stephanie Smith and Clancy, golden retriever (puppy raisers: Melissa & Dale Howard); LeAnn Jeanne and Daisy, golden retriever (puppy raiser: Jacqueline Turner); Elke Wagner and Jo, black Labrador retriever (puppy raisers: Elaine Borning & Deb Hall) Home Deliveries: Harold Green and Albert, golden retriever (puppy raisers: Carol & Mike Mordarski); Ilene Sawyer and Douglas, German shepherd (puppy raiser: Deb Donnelly); Maximiano Matty and Bongo, yellow Labrador retriever (puppy raiser: Kelly Kehoe); Jennifer Dubbin and Liberty, Labrador/golden mix (puppy raiser: Barbara Caswell); Cynthia Stanford and Sadie, yellow Labrador retriever (puppy raiser: Diane Scheid) Class 12-11 GDMI Sue Hackman: Robert Haney and Murphy, Labrador/shepherd mix (puppy raiser: Adam Koleski); Frances Schneider and Zipper, black Labrador retriever (puppy raiser: Eric Audet); Debra Witt and Willow, yellow Labrador retriever (puppy raiser: Greg Stuewe); M. Mueller and Ischgl, black Labrador retriever (puppy raiser: Ginger & Glenn Rossow) Interpreter Moises Vieira Jr.: Maria Delmasso Rodrigues and Opie, yellow Labrador retriever (puppy raisers: Megan & David Lemieur); Jose Rodrigues and Leo, golden retriever (puppy raiser: Heike Krause); Maria De Paiva Souza and Milo, black Labrador retriever (puppy raiser: Karen West) GDMI Phil Griffin: Steven Johnson and Bennett, black Labrador retriever (puppy raiser: Therese Wheaton); Rebecca Lewis and Grace, yellow Labrador retriever (puppy raiser: Susan Jones); Carlton Utz and Mackie, Labrador/golden mix (puppy raisers: Karen & Ron Sharp) GDMI Randy Horn: Raymond Miles and Poncho, golden retriever (puppy raiser: Lawrence Bireta); Dennis Schwab and Sunny, yellow Labrador retriever (puppy raiser: Amy Federle); Cynthia Bass and Ninja, black Labrador retriever (puppy raiser: James Meyer); John Geter and Gideon, black Labrador retriever (puppy raiser: Mary Morgan) Home Deliveries: Sarah Calhoun and Lakota, yellow Labrador retriever (puppy raiser: Randy Hockey) Questions, Comments or Suggestions If you have any questions, comments or suggestions for this publication, please send them to UpdateEditor@leaderdog.org or call 888-777-5332 ext. 1158.