JOB AND PERSON SPECIFICATION Position Title: Manager, Office of the Chief Psychiatrist. Classification Code: ASO8 Type of Appointment: ● Ongoing o Temporary o 1 – 5 Year Contract Division: Public Health & Clinical Coordination Branch: Office of the Chief Psychiatrist Section: Position Number: Position Created: Job & Person Specification Approval ______________________________ CE or delegate ___/___/___ PREAMBLE: Underpinning the Department of Health Strategic Directions are the agreed values that reflect honesty, respect and integrity for every individual. These values drive how we conduct our business and how we behave. We aim to make the values “live”. It is important that we incorporate the values into our behaviour systems and processes. The Department has a “Commitment to Workplace Values” attached to Job and Person Specifications that all staff are required to uphold. (Please refer to the back of this document). Australia has one of the most culturally and ethnically diverse populations in the world. Having bi-lingual and bi-cultural employees can enhance the department’s ability to negotiate with, and meet the needs of, the full range of its clients and customers. Such employees also add to the diversity of the workforce, and give added opportunities to fully capitalise on difference as a valuable asset in an increasingly competitive environment. Job & Person Specification – Leadership or Managerial Position Page 1 of 7 JOB SPECIFICATION 1. Summary of the broad purpose of the position in relation to the organisation's goals: The Manager, Office of the Chief Psychiatrist, is responsible for the management and coordination of the Office of the Chief Psychiatrist (OCP) to support the Chief Psychiatrist and SA Health in their statutory obligations under the Mental Health Act 2009, in line with the South Australian and National mental health reform agendas. The incumbent will contribute to the improvement of the quality and effectiveness of statefunded mental health services, and outcomes for consumers and their families, by: 2. Significant contribution to the vision, goals and leadership of the OCP. Coordination of the strategic and business planning of the OCP. Contribution to and coordination of policy and guidelines. Management and coordination of the day to day operations of the OCP. Management and supervision of OCP staff. Management of and collaboration with diverse stakeholders. Reporting/Working Relationships (to whom the person reports, staff for whom the person is responsible and other significant connections and working relationships within the organisation). Reporting The Manager, Officer of the Chief Psychiatrist, reports to and receives direction from the Chief Psychiatrist. The Manager, Office of the Chief Psychiatrist, is responsible for leading and providing direction to the policy, project and administration officers of the Office of the Chief Psychiatrist to achieve outcomes. Internal Relationships The incumbent collaborates with senior managers and mental health clinicians throughout SA Health and the health regions. External Relationships The incumbent is required to establish and maintain consultative and collaborative working relationships with external stakeholders, including consumers, carers, other government agencies, other health jurisdictions, private health providers and non-government organisations. 3. Special Conditions. (such as non-metropolitan location, travel requirements, etc) The appointee may be subject to a Criminal History Check prior to confirmation of appointment. The incumbent will uphold the Department of Health values as reflected in the Strategic Plan. The incumbent may be required to enter into an annual performance agreement for the achievement of (specific or service or program) outcomes. Job & Person Specification – Leadership or Managerial Position Page 2 of 7 The incumbent may be assigned elsewhere within Department of Health subject to relevant provisions of the PSM Act. Some out of hours work and travel (intra and inter state) will be required. 4. Statement of Key Outcomes and Activities (group into major areas of responsibility/activity and list in descending order of importance - continue on next page) 1. Contribute significantly to the vision, goals and leadership of the Office of the Chief Psychiatrist by: Supporting and driving the strategic vision and goals of the OCP. Identifying and developing future strategic initiatives. Managing and contributing to existing strategic projects. Providing high level support and advice to the CP in the setting of objectives, business planning and policy direction. Providing advice and guidance to CP in relation to significant opportunities, challenges, risks and management issues. 2. Coordinate the strategic and business planning activities of the Office of the Chief Psychiatrist by: Developing and implementing a framework for business planning, governance and day to day operations that encompasses National, State, SA Health and mental health service requirements. Coordinating the participation of all relevant stakeholders in business planning activities. Ensuring individual work plans are aligned with OCP and broader strategic requirements, are coordinated, and are realistic regarding resources. Monitoring and reporting on the activities of the OCP (including the drafting of regular reports on behalf of the CP). Developing, implementing and monitoring practices and processes to ensure OCP meet its requirements as per the Act. Developing, implementing and coordinating innovative and complex initiatives. 3. Coordinate and contribute to the development of policy and guidelines by: Providing high quality advice to the CP with recommendations for specific policy and guidelines concerning: o Mental Health Act 2009 o Mental health services o Mental health standards o Safety and quality Managing the development, implementation and review of policies and guidelines. Liaising and negotiating with the CP, other Directors, Managers and staff on a range of policy and program issues. Ensuring appropriate policy analysis, research and review. 4. Manage and coordinate the day to day operations of the OCP by: Ensuring that projects and programs are running within strategic objectives, plans and timelines. Ensuring that reporting obligations are met. Ensuring that legislative requirements are met. Supporting the CP to monitor and manage expenditure and budgets. Coordinating and/or preparing responses, reports, briefs and advice on matters affecting the OCP, within agreed timeframes. Monitoring, analysing and reporting on major and emerging issues and opportunities. Ensuring that the operations of the OCP are governed effectively. Planning and prioritising workloads and communicating priorities and direction to staff. Developing, implementing, monitoring and reviewing programs, projects and initiatives. Job & Person Specification – Leadership or Managerial Position Page 3 of 7 5. Manage and supervise staff to achieve OCP business objectives by: Line managing policy, project and administration officers (excluding the EA). Providing support, advice and direction to individuals and the team. Ensuring participation in formal performance development and encouraging other development opportunities. Managing the performance of staff through feedback, coaching and recognising and rewarding achievement. Leading individuals and the team through change management and service improvement activities. Managing the human resources activities required. 6. Manage and collaborate with diverse stakeholders by: Establishing and managing relationships with key stakeholders to develop and maintain strategic partnerships. Identifying, developing and managing consultation frameworks to meet OCP requirements. Establishing and managing stakeholder communication channels. Representing the OCP on behalf of CP as required on working parties, committees or in other forums. 7. Contribute to the well-being of people in South Australia through participation in Counter Disaster activities including attendance, as required, at training programs and exercises to develop the necessary skills required to participate in responses in the event of a disaster and/or major incident. 8. Contribute to the promotion and implementation of the General Public Sector Management Aims, Personnel Management Standards and employee conduct standards and in particular Equal Opportunity and Occupational Health Safety and Welfare by adhering to the provisions of relevant legislative requirements. Approved by Line Manager: _________________________ ___/___/___ Acknowledged by Occupant: _________________________ ___/___/___ Job & Person Specification – Leadership or Managerial Position Page 4 of 7 PERSON SPECIFICATION ESSENTIAL MINIMUM REQUIREMENTS (Those characteristics considered absolutely necessary) Educational/Vocational Qualifications (include only those listed in Commissioner’s Standard 2, Attachment C as an essential qualification for the specified classification group) None. Personal Abilities/Aptitudes/Skills: (related to the job description and expressed in a way which allows objective assessment): 1. Proven ability to think strategically, innovate and resolve complex problems. 2. Proven ability to negotiate successful outcomes with a range of internal and external stakeholders. 3. Strong leadership ability, particularly the demonstrated ability to influence, motivate and inspire others to achieve objectives. 4. Proven ability to communicate, both verbally and in writing with a range of internal and external stakeholders in regard to sensitive and complex issues. 5. Demonstrated commitment to, empathy for, and ability to work respectfully with mental health consumers, carers, clinicians and administrators. 6. Proven ability to deliver on time, on budget outcomes. 7. An ability to manage to the spirit and principles of the Premier’s safety Commitment and the legislative requirements of the Occupational Health Safety and welfare Act, utilising AS/NZS 4360 Risk Management, or to an equivalent set of standards. Experience 8. Experience in strategic planning and policy development, especially as it relates to mental health services, clinical improvement and/or safety and quality. 9. Extensive experience in providing leadership in a climate of change and continuous service improvement. 10. Significant experience in project management. 11. Demonstrated experience in the supervision and development of staff. Knowledge 12. Sound knowledge of South Australian mental health service systems, operations, legislation, policy and reform agenda. 13. Knowledge of national mental health reform strategy and agenda. 14. Thorough knowledge of service improvement concepts and practices. DESIRABLE CHARACTERISTICS (To distinguish between applicants who have met all essential requirements) Job & Person Specification – Leadership or Managerial Position Page 5 of 7 Educational/Vocational Qualifications responsibilities of the position) (Considered to be useful in carrying out the 1. Relevant tertiary qualifications in health services related disciplines or public administration. Personal Abilities/Aptitudes/Skills: (related to the job description and expressed in a way which allows objective assessment): 2. Proven ability to work effectively within a politically sensitive context. Experience 3. Demonstrated experience in the management of a business unit, including monitoring income and expenditure, and the preparation of budgets and reports. Knowledge 4. An understanding of emerging directions within the mental health services industry in South Australia, nationally and internationally. Other Details: Not Applicable. ________________________________________________________________________ Job & Person Specification – Leadership or Managerial Position Page 6 of 7 COMMITMENT TO WORKPLACE VALUES The Department of Health values have an influence on the people we employ Every organisation has values that govern the way people are treated and the way decisions are made. The Department’s Strategic Plan identifies the values that guide our behaviours. These behaviours apply to all employees and govern the way people in the organisation are treated, the way decisions are made and how we provide our services. These values are used in day to day communication and interaction between all employees and are linked to the whole of government Code of Conduct, Performance Development, Job and Person Specifications and Department of Health Employment Conditions. Department of Health Organisational Values are: Honesty We show honesty by speaking truthfully, within the boundaries of confidentiality. This is shown in our dealings within the Department and with our consumers and partners by: saying what we mean and meaning what we say, keeping our promises, telling the truth tactfully, providing honest feedback and answers and admitting to mistakes. Respect We show respect by speaking and acting with courtesy. We treat others with dignity and use culturally appropriate ways of communicating. This is shown in our dealings within the Department and with our consumers and partners by: treating everyone fairly, communicating so people can understand, listening to others, and seeking and providing feedback. Integrity We show integrity by honouring our values and the rules of our department, government and nation. This is shown in our dealings within the department and with our consumers and partners by: doing the right thing, abiding by the values, standing up for what we believe in, and taking responsibility for our mistakes. ***************** I ___________________________________ have the ability and commitment to behave consistently with the stated values of the Department of Health. __________________________________ Signature / / Please complete and return attached to your application to the nominated person “The right people with the right skills in the right place at the right time” Job & Person Specification – Leadership or Managerial Position Page 7 of 7