Review of the Great Barrier Reef Marine Park Structural Adjustment Package John Gunn, Greg Fraser, Brian Kimball Review of the Great Barrier Reef Marine Park Structural Adjustment Package Table of contents Page 1 Executive summary ................................................................................ 4 2 Establishment of an independent review of the Great Barrier Reef Marine Park Structural Adjustment Package ......................................... 22 3 4 2.1 Background ..................................................................................................22 2.2 Terms of reference for the review ...................................................................22 2.3 Approach to the review ..................................................................................23 2.4 Structure of this report ..................................................................................25 Part A: The Great Barrier Reef Marine Park Structural Adjustment Package (the Package) ......................................................................... 26 3.1 Australian Government policy on marine protected areas and displaced fishing .....26 3.2 Great Barrier Reef Representative Areas Program .............................................26 3.3 The nature and scope of the Package ..............................................................27 3.4 Changes to the scope of the Package ..............................................................28 3.5 Assistance provided under the Package ...........................................................29 Part B: Assessment of program management ....................................... 34 4.1 Clarity of program objectives..........................................................................41 4.2 Research into the economic impacts of the Zoning Plan .....................................42 4.3 Increases in program costs ............................................................................44 4.4 The complexity of the Package .......................................................................45 4.5 The timing of assistance ................................................................................47 4.6 Stakeholder communication and engagement ...................................................49 4.7 Stakeholder satisfaction .................................................................................53 4.8 Implementation planning ...............................................................................54 4.9 Governance and administration of the Package .................................................54 4.10 Timeliness of decision making ........................................................................60 4.11 Employee, social and community assistance elements of the Package .................62 4.12 The achievement of equitable outcomes for applicants ......................................62 5 6 Part C: The costs and benefits of the Package ...................................... 68 5.1 Managing displacement of fishing effort ...........................................................68 5.2 Responding to equity and fairness considerations .............................................69 5.3 Economic benefit to regional economies ...........................................................72 5.4 Ecological benefits of the Zoning Plan ..............................................................73 5.5 Stakeholder perspectives on cost-benefits........................................................74 5.6 Cost-benefit summary ...................................................................................74 Part D: Comparison of the GBRMP Structural Adjustment Package with the Commonwealth South-east Marine Region structural adjustment process ................................................................................................. 76 6.1 Conservation objectives and the contexts for adjustment ...................................76 6.2 Design and adjustment processes ...................................................................78 6.3 Package components .....................................................................................79 6.5 Outcomes ....................................................................................................83 i Review of the Great Barrier Reef Marine Park Structural Adjustment Package 7 Part E: Policy considerations and recommendations for future structural adjustment packages ........................................................... 84 7.1 Policy considerations .....................................................................................84 7.2 Recommendations relating to marine reserve structural adjustment policy ...........84 7.3 Recommendations relating to structural adjustment program design and implementation. ...........................................................................................87 7.4 Recommendations relating to program management .........................................88 7.5 Knowledge management ................................................................................89 Appendices ................................................................................................... 90 Appendix A – Terms of reference .............................................................................. 0 Appendix B – Stakeholders interviewed during the review ........................................... 2 Appendix C – Survey instrument used during the review ............................................. 6 Appendix D – Detailed summary of stakeholder comments made in response to the stakeholder survey........................................................................................11 Appendix E – Best practice assessment model for program management ......................17 Appendix F – Overview of structural adjustment considerations and history in Australian natural resource management .........................................................24 Appendix G – References – further reading ...............................................................32 ii Review of the Great Barrier Reef Marine Park Structural Adjustment Package iii Review of the Great Barrier Reef Marine Park Structural Adjustment Package 1 Executive summary Background The Great Barrier Reef Marine Park Zoning Plan 2003 (the Zoning Plan) came into effect on 1 July 2004. The Zoning Plan significantly changed the areas of the Great Barrier Reef Marine Park (the Marine Park) open to extractive uses, notably fishing. In May 2004 the Australian Government announced that, in response to the impacts of the Zoning Plan on fishing and related businesses, a structural adjustment package (the Package) would be provided with the objectives of: assisting fishers, fishery-related businesses, employees and communities adversely affected by the Zoning Plan, and managing in the most cost effective manner any displaced fishing effort that has unsustainable ecological or economic impacts. The Government’s approach to development of the Package was guided by a Marine Protected Areas and Displaced Fishing: A Policy Statement 1. Under this policy, the provision of compensation or structural adjustment assistance is considered on a caseby-case basis. The Department’s interpretation of the policy statement and the “purpose” of the Program were further articulated in the Package Guidelines (June 2004): “…the Government is providing a structural adjustment package to ensure the fair and equitable treatment for those fishers, fishery related businesses, employees and communities that can demonstrate they have experienced negative impacts due to the rezoning.” Between June 2004 and September 2006, the Government responded to views of industry stakeholders by making six major changes to the scope and availability of assistance provided by the Package. The Package has provided $213.7 million2 for structural adjustment to 1782 fishers, seafood processors and upstream providers to the fishing industry. Since 2004, in addition to the impacts of the Marine Park Zoning, the Queensland fishing industry and associated sectors faced a number of pressures from a range of external policy (e.g. effort displacement following the Queensland Government’s creation of a Great Barrier Reef Coastal Marine Park without any adjustment assistance; Commonwealth fisheries adjustment through the Securing our Fishing Future package) and market factors (e.g. significant rises in fuel prices, unfavourable foreign exchange rates in key export markets, competition from cheap imports in key domestic markets, competition for labour driven by a burgeoning mining sector etc ). In combination, these pressures had a very significant negative impact on the viability of fisheries and many businesses associated with the fishing industry along the Great Barrier Reef. Their 1 Marine Protected Areas and Displaced Fishing: A Policy Statement, Australian Government, January 2004, <http://www.environment.gov.au/coasts/mpa/publications/displaced-fishing.html>, accessed 9 July 2008. 2 Up to 28 June 2010. 4 Review of the Great Barrier Reef Marine Park Structural Adjustment Package cumulative impact has been described by a number of industry members as being akin to the “perfect storm”. In February 2006 the Australian Government agreed that an independent review (hereafter referred to as ‘the Review’) of the development and implementation of the Package should be undertaken to guide future policy development. The Review was initiated by the then Department of Environment and Heritage (DEH) in June 2008 with broad terms of reference (ToR). In brief, the key foci of the Review were to: assess whether the Package met its objectives review the design, implementation and management of the Package examine the procedural fairness and equity of the funding allocation processes undertake a preliminary examination of the benefits accrued from the adjustment expenditure, and provide recommendations and examine policy considerations for future marine structural adjustment packages. The Review focused principally on those components of the Package where the majority of expenditure occurred and drew on the findings of two earlier, relevant reviews: The Review of the Great Barrier Reef Marine Park Act 1975 that made findings, among other things, regarding the Zoning Plan, and An independent review of the licence buyout component of the Package conducted by FERM Consulting completed in October 2007. Key findings against each Term of Reference (ToR) are summarized below, along with key recommendations for improving the development and delivery of future structural adjustment associated with marine reserves 3. ToR 1 : The extent to which the Package has met the needs of different sectors, and in particular, commercial fishing industry sectors, recreational fishing and charter operators, land-based fish processing and marketing businesses and land-based service businesses. Key Findings Despite expenditure of $213.7 million, a majority of the stakeholders, across all sectors, felt strongly that the Package failed to adequately compensate them for the impacts of the Zoning Plan, and thus failed to meet their needs. Many stakeholders found it impacts of the Zoning Plan external factors, and most compensation, rather than affected industries. 3 difficult to conceptually or financially separate the from the significant negative impacts of a number of of those interviewed saw the Package as a form of as an attempt to support structural adjustment of Ancillary recommendations are also made in the body of the document. 5 Review of the Great Barrier Reef Marine Park Structural Adjustment Package A minority of stakeholders – in the main, from the non-commercial fishing sectors acknowledged that the Package had assisted them to restructure, reduce debt or remain solvent over a difficult period. A handful viewed it as a significant contributor to successful restructuring. As there was very little or no quantitative assessment of the impacts of the Zoning Plan on most industry sectors prior to the implementation of the Package, nor has there been a detailed socio-economic analysis of the impacts of the Package on businesses, individual industry sectors and regional economies since 2004, it is difficult to argue on the basis of facts with industry perceptions that the Package has not adequately met the needs of their industries. The scope of the Package was broad, both in the range of businesses and stakeholders for which assistance was made available, and the forms of that assistance. While this allowed the Government to respond effectively to emerging stakeholder needs by amending the scope of the Package, it also meant that the objectives were open to wide interpretation, and as a consequence the Program implementation team (and the Government) were constantly faced with an expectation management challenge. Given that the Package had not met stakeholder expectations, this Review evaluated whether the Package had met Government objectives. On one hand, given that considerable assistance was provided to more than 1300 businesses affected by the Rezoning, it would appear to have met Government objectives. Somewhat surprisingly however, relatively little effort was made to evaluate/design what the fishing and fishery-related businesses should/would look like post-restructuring. DEWHA offered to provide funding support to the Queensland Seafood Marketers Association in engaging a consultant to work with the processing sector to identify how an orderly adjustment program to downscale the overall size of the sector could be achieved. However, the offer was not taken up. Late in the Program a consultant’s report 4 found little prospect for seafood processor rationalisation due to antagonism between businesses and competition (rather than collaboration). The combination of business unresponsiveness and the Departmental approach meant that each individual application for adjustment assistance was evaluated on its merits, often leaving the same number of operators competing for less business. The fishery buy-back components of the Package, reviewed previously by FERM (2007), were able to achieve significant reductions in effort in some of the fishery sectors significantly impacted by the Zoning Plan. A key conclusion of the FERM review was that ‘unless fisheries management arrangements are capable of controlling the level of effort in areas remaining open to fishing, a fisheries buyout of itself will not necessarily prevent displaced effort from having unsustainable impacts’. This review supports that conclusion. Recommendations Future structural adjustment associated with the development of marine protected areas should aim to effectively adjust levels of fishing effort and/or catch to account for reduced access to resources, and to minimize the impacts of displaced effort. Where available fishery management measures do not prevent activation of 4 Shearwater Consulting Pty Ltd, Report January 2007, delivered February 2007. 6 Review of the Great Barrier Reef Marine Park Structural Adjustment Package latent effort, structural adjustment should not be attempted until such time that the latent potential is removed. In this event, autonomous adjustment is recommended. The nature and extent of change to be achieved through structural adjustment should be explicitly articulated. Similarly, the scope, objectives and components of a structural adjustment package should be defined and all relevant industry and government stakeholders consulted to test its efficacy before it is announced and implemented. The funds to be expended on a structural adjustment package should be capped, taking into account the scope and nature of the adjustment to be achieved. In all likelihood this would mean allocation of adjustment funds would be competitive, as for example it was in the Securing our Fishing Future Package. The Commonwealth should seek to harmonise, as far as possible, restructuring of a Commonwealth fishery with relevant State government fisheries management policies and programs. Recommendations on Commonwealth Structural Adjustment Policy with respect to marine reserves and displaced fishing First, it is important to emphasise that while the Package had many detractors, and indeed this review has found significant room for improvement in the design and implementation of structural adjustment programs for fishing and related industries, the guiding policy of the Package – the 2004 Marine Protected Areas and Displaced Fishing: A Policy Statement – provides an excellent foundation on which to build a more comprehensive marine reserves compensation or structural adjustment policy. Many of the clear statements of intent and directives within the 2004 policy statement were only partially implemented due to the very short lead time involved in the GBRMP Package, with significant negative consequences. The significant and uncapped cost, changes to and complexity of the package components and processes, stakeholder dissatisfaction (setting aside the benefits of the Zoning Plan) and questionable structural adjustment outcomes of the Package suggest the need for an improved approach to adjustment associated with displaced effort in the future. The lessons learned from the GBR experience most relevant to policy amendments are: 1. Without a well-defined set of structural adjustment or compensation package guidelines and boundary conditions (e.g. which elements of the affected industry and associated up- and down-stream industries will and won’t be considered; whether or not compensation will be capped; how individual businesses will be evaluated), there is increased probability of “gaming”, “special circumstances” pleading and associated political influence, scope creep, cost overruns and stakeholder dissatisfaction. 2. Without enough time to adapt a policy or set of guidelines to the specific circumstances of each marine protected area displacement (including time to collect and analyse required bio-socio-economic data and consult with stakeholders), the likelihood of the program meeting its objectives is significantly decreased. 7 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 3. Fishers, particularly smaller owner-operators, found the complexity of the Departmental processes difficult – in particular with regard the documentation requirements, but also because of their inherent lack of familiarity with such processes. Business advisors were thus required, and a not-insignificant proportion of the Package benefit went to these advisors rather than those for whom the Package was developed. 4. The inclusion of up- and down- stream industries within a structural adjustment process increases complexity. In general terms, one can expect that the further up- or down- stream a business is from the displaced fishing industry, the smaller the impact of displacement will be on the viability of that business. As a result, the ability of the business to autonomously adjust/adapt is greater than those that are more closely reliant on fishers and fish products. The experience with this Package was that the further a business was from the fishing industry, the more difficult it became to quantify the impact and estimate the need/quantum of compensation. 5. There was a fundamental mismatch between stakeholder desires and expectations for adequate (and timely) financial compensation for impacts of the rezoning, and the Department’s approach to implementation of the Displaced Fishing Policy which for some components required complex evaluation of structural adjustment entitlements of individual businesses. The mismatch and associated dissatisfaction created an adversarial environment for development and implementation of the Package. This could have been avoided by simplifying the process. 6. The lack of due and timely consideration of the requirement for, and design of, an adjustment program associated with the GBRMP Rezoning provides a salutary lesson around the need for integration of processes involved in marine park design and implementation and those of adjustment planning and implementation. Assuming that adjustment will remain a tenant of Commonwealth Marine Protected Area implementation, these should be considered components of one process. 7. Despite the Department’s best efforts to run the Package on a least-cost basis, the very significant expenditure suggests that future adjustments should not be conducted without adequate estimation of the economic impacts of fishing displacement, or be offered on an uncapped basis. Given these lessons, we recommended consideration of the following amendments to the Displaced Fishing Effort Policy: 1. To avoid the necessity for each package to be designed from the bottom-up, and the risks associated with special circumstances cases driving repeated amendment (and growth) in adjustment package, we recommend that a displaced fishing policy should be supported by delegated legislation. This would allow core/higher level components of adjustment packages to be set. The legislation would preferably set out a “tool box” of secondary adjustment measures that could be implemented as required. A useful example of this approach can be seen in Commonwealth Fishery Management Plans. We accept that this will take significant effort (including wide consultation), and open the Department to the potential for challenges in the Administrative Appeals Tribunal. However, we see significant benefit in broad stakeholder engagement in setting up the delegated legislation, and in providing a strong design framework for this critical component of the Commonwealth’s National Representative System of Marine Protected Areas. 8 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 2. The amount of money and assistance set aside for compensation and/or adjustment should be capped. The cap should be commensurate with the projected impact of conservation measures on the fishing and related downstream industries. 3. Adjustment should primarily focus on impacts on the fishing industry. 4. With certain provisos regarding pre-existing fishery management arrangements (see section 7.3 below), the most cost-effective adjustment approach for the fishing industry is reduction of fishing through vessel/effort unit/quota buyout. A two-stage tender process is recommended. 5. There should also be some consideration of compensation of first-order downstream industries (e.g. processors/fish wholesalers), as these are commonly local businesses solely or heavily reliant on the product of local fishers. We recognize that these businesses will not satisfy the requirements for dispossession under just terms compensation. However, there likelihood of significant impact provides an argument for consideration. 6. For first-order down-stream businesses, where economic analysis at the local and/or regional scale suggests fishing sector downsizing will have very significant impacts on viability, consideration of one, or a combination, of the following two approaches is recommended: a. Tendered buyout proportional to the assessed impact b. A formula-based, single compensation payment to all operators in those sectors, based on proportional assessed impact. The compensation should take into account a reasonable period for business adjustment, but certainly not account for ‘lifetime’ impact. 7. For land-based businesses (second- and third-order up- and down-stream and all upstream) operating where fishing is a minor component of the regional economy., autonomous adjustment is recommended. This is in part recognition of the likely positive impacts of marine reserves on increased conservation-based tourism, and in part the inherent autonomous adjustment potential of these businesses. 8. For land-based businesses where fishing is a more significant component of the regional economy, funding directed towards regional assistance programs targeting affected towns/communities is recommended. The lessons learned from this Package and SOFF regarding community/regional assistance should be taken into account in the design of any future program. ToR 2 : Review the level of funds provided for adjustment assistance and why the cost of the Program increased to the extent that it did over the life of the Package. Was the Package cost effective and could alternative approaches have achieved similar or improved results? Background The Great Barrier Reef Marine Park Authority (GBRMPA) estimated in 2003 that the rezoning would result in an economic impact of $2.8 million per annum, this being the estimated value of fish production in the closed areas. Before the release of the Package, additional estimates of the rezoning impact, solely on fishers and excluding 9 Review of the Great Barrier Reef Marine Park Structural Adjustment Package upstream and downstream processors, ranged from $14 million (Bureau of Rural Sciences) to $26 million (Independent Panel). The original budget allocation to the Package of $10 million included a qualification that the costs were an estimate and that the actual cost of structural adjustment would unfold with consideration of the individual applications for restructuring assistance. Over the life of the Package the Government made significant changes in the Package that broadened its scope and nature and the amounts of assistance which could be provided. As a result, this Review concludes that it is not meaningful to compare the earlier estimates of cost with the final expenditure. Key findings This Review supports the conclusions of GBRMPA Act Review 5: that the economic studies conducted prior to the rezoning were insufficient to support an assessment of the needs for financial assistance and that an estimation of the costs of adjustment assistance requires a different form of analysis to that which was conducted. This is because requirements for financial adjustment assistance can vary depending on the nature of the impacts and the type and level of support required. The principal driver for increases in the cost of the Program was Government agreement, in response to issues and concerns raised by industry stakeholders, to change the scope of the Package and thereby significantly increase the number and size of adjustment payments. The Review considers that the need for the Government to make substantial amendments to the scope of the Package (and any future structural adjustment following marine reserve development) may have been obviated if: o Prior to developing the structural adjustment package there had been a more thorough assessment of the economic and social impacts of closures on the relevant industries and regions, including consideration of potential displaced fishing effort on particular regions; and o the Program objectives were more tightly constructed. The very short time period available for the Department to develop the Package, combined with the paucity of economic and social baseline data and socioeconomic assessments of the impacts of the Zoning Plan, prevented quantitative cost-benefit analysis of alternative adjustment approaches prior to announcement of the Package. Thus, the Package had no detailed plan for how sectors could or should be adjusted to maximise economic benefit. Restructuring without a structural adjustment plan appears to have eroded longterm adjustment benefits, a shortcoming compounded by investment into marginal or (based on industry responses to questionnaires and submissions to port visits) even unviable businesses. The Department’s view – that they were quite stringent in not providing assistance to unviable businesses under the FBRA component of the Program (noting that a business was still assessed as viable if it showed good prospects of being viable even if current finances showed a loss) was at odds with the views of many stakeholders. If, as stakeholders contended, structural adjustment assistance was provided to unviable businesses, these 5 Dept. of the Environment and Heritage. 2006, Review of the Great Barrier Reef Marine Park Act 1975 : review panel report Dept. of the Environment and Heritage, Canberra, A.C.T. : <http://www.deh.gov.au/coasts/publications/pubs/gbr-marine-park-act.pdf> 10 Review of the Great Barrier Reef Marine Park Structural Adjustment Package adjustment payments/cases would be inconsistent with the objectives and outcomes of the assessment process. The relatively small expenditure on buying out fishing licences did reduce impacts of displaced effort, particularly in the coral trout/reef line fishery and some parts of the trawl fishery. The responsiveness of Government to the claims and needs of businesses led to many changes in the scope of, and approaches to, adjustment. In lieu of either an adjustment plan or a quantitative basis for evaluation of the claims of impact, the Department was left with the difficult task of developing least-cost approaches to adjusting a diverse range of businesses. Notwithstanding the prior experience within the Department in forestry industry adjustment, the lack of experience within the Department in the delivery of adjustment programs in fishing and fishery-related industries compounded the difficulty in delivering what rapidly became a very complex adjustment Package. The Package was the first adjustment made under the 2004 Displaced Fishing Policy statement and was up to that time Australia’s largest investment in structural adjustment of marine industries. The adoption within the Full business restructuring adjustment (FBRA) component of uncapped support for restructuring of individual business, rather than the alternative of capped compensation for impacts, was at best a risky approach to maximising benefit-to-cost outcomes. The diverse range of shore-based businesses seeking support, and the complexity of the approaches used, opened the system up to gaming, and in the end the move towards payments in multiples provided little guarantee of value for money. The lack of accountability for adjustment expenditure against these multiples is also cause for concern. Five years after the announcement of the Package, there is little in the way of quantitative assessment of socioeconomic benefits, for any sector. The majority of stakeholders interviewed believe the structural adjustment funds could have been used to greater effect for local and regional economies. Many factors outside the control of the Department contributed to dissatisfaction of stakeholders with the Package, and it is important to recognise this in evaluating the comments received during this review. However, the consistency of stakeholder commentary regarding unrealised benefits is persuasive. Seeking the views of businesses on the best ways to maximise benefits flowing from adjustment packages to local and regional economies – as distinct from individual businesses – is recommended in future reserve planning. In many respects, the Package represented a transaction cost against the expected ecological and financial (to the tourism industry) benefits of the 2004 Great Barrier Reef Marine Park Zoning Plan. Having invested $214 million in structural adjustment, there is as yet relatively little data regarding the impacts of the rezoning on the GBR. However, early indicators appear to be positive. Recommendations6 6 Note that recommendations on Structural Adjustment Policy above also relate to this ToR. 11 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Given the Package’s considerable investment in GBR fisheries and related industries over the last six years, a thorough analysis of the economic and social benefits accrued from these funds should be undertaken. Such a study would guide assessment of the costs and benefits of structural adjustment across different sectors, and inform the Department of the effectiveness of the various forms of adjustment assistance provided. Ensure that a comprehensive assessment of the economic and social impacts of marine reserve closures on industries and regions is undertaken before considering structural adjustment/compensation packages associated with displaced fishing effort or commercial activities. This should explicitly consider the impact of displaced fishing effort within regions and communities (rather than assume that the ability to adapt is homogenous). The impact assessment should be done on a consultative basis with industry and other affected stakeholders. Define the scope, objectives and components of future package in detail and consult with all relevant industry and government stakeholders to test its efficacy before it is announced. ToR 3 : Whether regional restructure requirements and fishing displacement caused by rezoning were adequately addressed. Background The Zoning Plan introduced a spatial heterogeneity in the extent of increases in green zones and decreases in general use zones. This, and significant differences in the nature and extent of commercial fishing along the 2000+ nautical miles of the GBRMP, meant that the impact of rezoning on the fishing industry varied among regions, towns and communities. Findings At a regional level, commercial fishing accounted for less than one per cent of the gross value of production of industries in the broader GBRMP catchment in 20027. Thus, the financial benefits of the Package are unlikely to have had a significant economic impact at a regional level. There are, however, major concentrations of fishing and fishery-related businesses at a number of ports along the GBR coast. The $214 million in structural adjustment assistance provided between 2004-2010 – an average of $50 million per annum – is substantial compared to the value of fish production - $65 million per annum - from the GBRMP region8 affected by the Zoning Plan. In lieu of quantitative analysis, it seems likely that the injection of significant adjustment funding will have had a significant positive financial impact on the fishing and related sectors, flow-on effects through fishing industry and benefits to the communities most closely associated with fishing. Offsetting this, however, were a number of significant externalities that severely and negatively impacted the viability of many Australian fisheries, including those affected by the Zoning Plan. These, combined with the impacts of the rezoning drove profitability down to the point of where many operators and fishery-related businesses were unviable. Thus, while the Package may have seemed generous from a perspective that it 7 Productivity Commission 2002 reported in BRS 2003. 8 BRS 2003 12 Review of the Great Barrier Reef Marine Park Structural Adjustment Package provided a major injection of funds into the fishing and related industries, it was not sufficient to stave off financial losses. Indeed, a consistent comment across a wide range of stakeholders was that the Government’s $214 million adjustment investment would have best been used to conduct a more complete buyout of the GBR fishing fleets. When designing the Package, the Department was advised that the Zoning Plan was likely to have significantly heterogeneous impacts along the GBR coast, and that this should be taken into account as the Package was delivered. However, with the exception of some regional focusing of license buyouts, there was no explicit regional weighting in consideration of Simplified Business Restructuring Assistance (SBRA) and Full Business Restructuring Assistance (FBRA) applications. The Department’s approach was consistent with the Displaced Fishing Policy, and if there were in fact greater impacts / adjustment needs in one area this should be reflected in the adjustment packages for businesses in that area. The Review found that strict adherence to the case-by-case evaluation had unintended consequences at local/regional scales, and that these undermined the overall effectiveness of the Package. For example, in Bundaberg, the Zoning Plan and a number of external factors have had a very significant negative impact on the prawn trawl fleet that has operated out of the town for decades. A 50–75 per cent reduction in numbers of operators and landings has had a major negative impact on the Bundaberg-based fish processing sector (and other up- and down-stream businesses). Yet FBRA assistance was provided to all fish processors in Bundaberg, to diversify, modernise and increase efficiency of their operations. While each of the processors interviewed for this review emphasised that it made no sense to have all of them supported to stay in business, Departmental officers argue that there was no preparedness within this sector to exit the industry, despite their efforts to rationalize. Despite a business exit option being available within the Package, processors considered the amount of money available for exiting made that an unviable option. Thus, they requested and were granted funds to diversify or even completely change their operations where this was considered the most costeffective means for them to restructure. This review finds that greater benefit would have accrued to both individuals and the local economy if the Package had supported adjustment of a reduced number of operators and provided a mechanism for the remainder to exit. Unfortunately, disaggregated adjustment payment data were not available to this review with which to analyse regional payment patterns. The Department has undertaken no analysis of regional distribution of adjustment payments. Officers informed the Review that this would be very difficult to do given the vagaries of the company structures, third-party handling of adjustment claims and in many cases the seasonal movements of vessels/fishers. Many trawl fishers from the northern sector of the GBR coast commented on the negative impacts of displaced effort from the southern sectors on catch rates and the economic viability of their fishery. Analysis of catch and effort data is required to determine whether this is factual. If so, then it would appear that the adjustment of displaced effort from green zones in the south of the state has not been adequately managed. It is difficult to define the extent (if any) to which Package buy-backs and structural adjustment have contributed to recent growth in other fisheries, such as the offshore shark sector within the Queensland East Coast Inshore Finfish Fishery 13 Review of the Great Barrier Reef Marine Park Structural Adjustment Package (ECIFF). In cases such as this, the viability of the industry rests heavily on the returns that can be made, and the extent to which existing state regulations allow for expansion of effort/catch. Recent reviews of the ECIFF suggest that growth in targeting and catch of shark over the last 5 years may pose a conservation risk. Similar concerns surround a number of other species targeted by this fishery. Recommendations Analyses of the potential impacts of displaced effort on the economy of regions/regional centres, and on other Commonwealth and State fisheries should be a prerequisite for future structural adjustment programs associated with displaced effort. Investment in this analysis before a process is designed is likely to provide significant dividends, both in terms of efficiencies and stakeholder acceptance. In cases where significant impacts are predicted on a regional scale, the development of regional assistance plans to guide adjustment approach and the investment quantum (as distinct from case-by-case assessment of impact and adjustment) is suggested. ToR 4 : Whether the Package was adequately communicated to those impacted, and whether those who warranted assistance were provided with sufficient information and support to pursue their entitlements. Findings: Prior to the announcement of the Package, public consultation was carried out by the independent panel commissioned by the Government to advise on the design and scope of the Package. These consultations included six port meetings and a series of one-on-one meetings with key industry groups, Commonwealth and state government agencies and conservation groups. The panel reported to the Australian Government Ministers in May 2004; however, the panel’s report was not released publicly. The desire to finalise and announce the Package (31 June 2004) to coincide with commencement of the Zoning Plan (1 July 2004) left little time for Departmental officers to undertake additional consultation following the report of the independent panel, and no such consultation was undertaken. Over the period of the package delivery (2004-10) DEWHA and QRAA undertook two series of port meetings. A greater level of stakeholder engagement in Package design may have improved their ‘buy-in’, helped to ensure a common understanding of Package objectives, and resulted in improved Package design. A key factor restricting the capacity of the Department to take a more proactive approach to consultation was the limited funding provided for administration of the Program. The Department actively engaged the Queensland Seafood Industry Association (QSIA) throughout implementation, and QSIA was provided with financial assistance which supported its engagement. Similarly, EcoFish in Cairns was funded to assist engagement. Financial assistance was also offered to the Queensland Seafood Marketers Association, but was not taken up until very late in the Package when a consultant was engaged to review the potential for rationalization. The consultants review found little prospect for rationalization due to antagonism between businesses and competition rather than collaboration. 14 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Notwithstanding these efforts, many stakeholders viewed the Department’s approach to engagement to be reactive rather than proactive. The majority of respondents to this Review’s stakeholder survey regarded the availability, readability, accuracy and reliability of information regarding the Package to be inadequate, and that it was unhelpful in developing applications. Stakeholder engagement was compromised by the multiple changes to the Package over time, the complexity of the Package design (see section 4.4), the clear and considerable gap in expectations between industry stakeholders and the Department regarding the objectives of Package (see section 4.1), and the considerable stakeholder dissatisfaction and antagonism over the Zoning Plan at the time. Stakeholder satisfaction was not monitored formally during delivery of the Package. As with any major change program, the Package demanded significant investment in communication, clarification and/or negotiation of scope and objectives, consultation (at all levels) regarding program design and implementation, and investment in keeping dialogue and communication lines open for the duration of the Program. Although it is never possible to satisfy all stakeholders, particularly when, as was the case here, many were in serious financial difficulty, the Review concludes that the Department fell short of what was required in stakeholder engagement and communication, particularly in terms of proactive consultation and communication, and the maintenance of this essential element of the Program in the third and fourth years. A number of factors appear to have contributed to this: the late involvement of Departmental leadership in working through the structural adjustment implications of the Zoning Plan, the resultant constraints on the time available for program design, communication and consultation, program resourcing (staffing, budget, communication etc) - initially based on the assumption of a relatively small number of applications and limited outgoing funds – was inadequate as the significant expansion of the number of applicants and the amount of outgoing funds stretched available resources. It seems that this meant that Departmental and QRAA officers were often in catch-up mode. a lack of experience in working with multifaceted marine industries. It is clear from the Department’s approach to structural adjustment associated with the declaration of marine protected areas in south-eastern Australia in 2006 that a number of these issues had been recognised and that improved approaches had been implemented. Recommendations: To facilitate stakeholder engagement and communication, the Department should engage independent facilitator(s), with credibility in the fishing industry (and other affected industries) and with government agencies. This enables both industry and government agencies to work through sensitive and complex issues related to package design and implementation, and to negotiate and agree effective outcomes for all parties. Ensure that adequate resources are available for Departmental engagement with stakeholders throughout the development and implementation of a structural adjustment process. 15 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Case managers should be assigned to all applications, allowing direct line of contact for applicants. ToR 5 : Whether the Package was equitable in terms of the assistance provided to recipients under different components and also to different recipients within the same component. Did recipients in similar circumstances receive similar levels of adjustment assistance? Background: As the Package progressively evolved to meet a range of stakeholder concerns and issues, a complex set of guidelines evolved to provide the basis for assistance to stakeholders. Stakeholders ranged from fishing equipment suppliers to commercial fishers; fish processors to fish shop owners; boat builders to boat sales agents; and recreational fishing equipment retailers to charter boat operators. The guidelines required each claim/application to be assessed on the unique situation of individual businesses with respect to zoning impact, debt, profitability, business planning etc. Under these circumstances, an assessment of financial equity between cases would require a full reanalysis across a wide range of differing circumstances and business sectors – a task considered beyond the scope of the Review. Thus, an alternative approach was taken to evaluating whether assistance was provided equitably. First, the procedural fairness of the Package was reviewed in respect to the way individuals and their applications were considered by the Department and/or their agents. This was followed by a broad review of the potential differential impacts on individuals of progressive changes in the Package and the overall complexity of the process. Findings: Procedural Fairness The Department followed a rigorous governance model for evaluation of applications and subsequent appeals against initial decisions. Initial decisions and appeals were managed by independent teams, overseen by different senior executive service delegates of the Department. Detailed analysis by this Review of a random subset of applications and appeals confirmed that thorough records of all decisions were maintained, as were review comments and questions from delegates. The appeals team were provided access to all files and information provided for the initial application, but worked independently in reviewing the original decision. Despite a high percentage of successful appeals, the interpretation of the guidelines by the two sections appears to have been consistent, based on interviews and review of the documentation. Thus, the Review concludes that the Department conducted its evaluation of applications and appeals following good governance and procedural fairness guidelines, and that these procedures neither advantaged nor disadvantaged individuals. Achievement of equitable outcomes: Notwithstanding the procedural fairness of the Department, there was considerable concern amongst applicants interviewed by the Review that they were not treated consistently or equitably under the Package. Almost 80 per cent of stakeholders disagreed that the Package was provided on an equitable basis. 16 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Many of the stakeholder accusations regarding inequity in the Package related to the incremental development of provisions, which necessitated evolution of guidelines. Stakeholder expectations were/are that within any component of the Package, all applicants should have been judged under one set of guidelines. The Review agrees with this. The post hoc expectation from stakeholders that the Package as a whole should have been reopened for review of all previous decisions in light of sequential changes to the Package is unrealistic. The Departmental guidelines on the rights of applicants following acceptance of offers were clear, and thus post hoc reviews of decisions were not required. All decisions within a component of the Package were reviewed when amendments were made, to ensure earlier recipients had not been unfairly treated. According to the Department, a review of all early FBRA decisions was undertaken later in the process to see whether applicants might have fared better under the revised guidelines. The Department found that all those who had already received payments would have received the same or less under the conditions introduced later in the Package. Despite this, none of the earlier decisions were amended. The inherent complexity and evolution of the FBRA component of the Package was a major design flaw in terms of delivery of equitable outcomes. The Department’s view is that one driver for evolution in the package was that it became apparent that despite the onus being on the applicant to demonstrate an impact, this was beyond the capabilities of many of them; in response to this incapacity, the Department developed a range of tools to assist applicant with the task (post license buy-out impact data). There were Package options that provided to some, but not all, the benefits of higher payments and freedom to chose how funds were expended. It is reasonable that stakeholders hold the view that many ‘features’ of the Package demanded technical expertise to maximise benefits, and that those who invested in professional advice were more likely to benefit than those who did not (although some advisors did much better than others). The ability of advisors to cross-reference Departmental responses to the clients’ applications and appeals undoubtedly challenged the system and allowed these clients to benefit from incremental learning. Improved performance through ‘gaming’ is common in grant schemes, adjustment packages etc, particularly where guidelines are open to interpretation and the range of plausible interpretations is broad. Although not inherently inequitable – everyone had the option of engaging advisors and the Package provided financial support to do this – the ongoing gaming and continuous challenging of the system militated against efficient delivery of the Package, and once again left the Government open to criticism regarding equity. The governance of the Package was well conceived and the Department ensured through a system of checks and balances that the Package was delivered according to the principles of procedural fairness. Thus, decisions at any point in the delivery of the Package were based-on and well-aligned with the guidelines in place at that time. Recommendations: The Government should avoid open-ended and complex structural adjustment programs (see Recommendations against ToR 1 for alternative approaches). In providing assistance for those impacted by conservation measures associated with introduction of marine reserves, Government policy should be unambiguous 17 Review of the Great Barrier Reef Marine Park Structural Adjustment Package on whether it aims to compensate (e.g. through one-off payments), or structurally adjust (e.g. through downsizing; reshaping) affected businesses and sectors. ToR 6 : Whether the time provided for applications to be lodged and the time to deliver adjustment assistance was appropriate. Were there better ways to deliver the package? Were applicants adversely affected by modifications to the Package over time? Findings: The compounding impacts of Package complexity, multiple changes to guidelines, and capability shortfalls in QRAA (and the Department at times of high demand), impacted on the ability of the Department and its agents to deliver adjustment decisions and payments to those that required assistance. Lengthy delays to decisions and payments had a significant negative impact on businesses affected by the Zoning Plan. Recommendations: To avoid the timing issues noted above, it is recommended that in future structural adjustment programs, two alternative (complimentary) approaches be considered: 1. Adjustment should be completed before a reserve system is declared and begins to have impacts. 2. Adjustment should be run as a two-stage process, where some immediate assistance is provided to particular classes of applicants ahead of a second round, say 12 months later, where there would be greater knowledge and understanding of impacts. Detailed recommendations for improved program implementation of a Structural Adjustment Package are provided in Section 7.3 of this Review. ToR 7 : Whether the information and data bases available at the time were sufficient for delivery of the Package. To what extent did the availability, reliability and accuracy of information affect the ability to deliver the Package? Findings: As noted above, the lack of detailed socio-economic analysis of the likely impacts of the Zoning Plan on fishing and related businesses along the GBR coast was a significant impediment to design and implementation of the Package. Recommendations: See above for a series of recommendations regarding the criticality of thorough socio-economic analyses prior to investment in structural adjustment. Over the next two years a detailed bio-economic analysis should be conducted of the impacts of structural adjustment on the six Queensland fisheries assisted by the Package. Of particular interest would be the impact of adjustment assistance on the efficiency and profitability of individual operators; the extent to which Package funds have been reinvested in the fishing and related industries of the region; and the extent to which this investment has impacted on the levels of effort, catch and sustainability of state and Commonwealth fisheries in the region. 18 Review of the Great Barrier Reef Marine Park Structural Adjustment Package ToR 8 : Whether the employee assistance, community assistance and Regional Partnerships components of the Package were appropriate and well targeted. Findings: These components of the Package accounted for less than 1% of total expenditure. Benefits paid to employees were generally small - 118 recipients received a total of $454,000. Three small social assistance grants were awarded, two of these to assist education and outreach regarding the Package. Three community assistance projects were funded. The Review supports development of targeted employee, social and community assistance within future packages, particularly where these can be linked to existing regional initiatives that are likely to have significant local knowledge. ToR 9 : Lessons for the design of other Australian Government structural adjustment packages, and in particular those relating to Marine Protected Areas. Have other adjustment packages learned from the GBRMP experience? Findings: The Department took the following key lessons from this Package into the development and implementation of the 2005 Securing our Fishing Future/ South-east Marine Reserve (SOFF/SEMR) structural adjustment package: The pitfalls of short timelines for design and implementation. The largely uncontrolled scope and budget creep. Inadequate focus stakeholder buy-in. on consultation, expectation management and getting Tthe drawbacks of third-party contractors in the delivery of such a complex Commonwealth program. The advantages businesses. of a capped, competition-based program for land-based Thus, the SOFF/SEMR reserve network and associated adjustment package were developed through extensive consultation with stakeholders and with close industry involvement. A consultant with credibility in the south-east Australian fishing industry was hired to facilitate discussions between the Department and industry. Sufficient time was allowed for consultation during key phases of the process and this time was factored into schedules. This ensured that a fully formed package was released and there was no requirement for major revisions or additions. Recommendations: Drawing on the lessons from the GBRMP Package, and those conducted in the South East Region Marine Reserves development, in the context of the future development of structural adjustment programs, through the relevant agencies, the Government should: 19 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Before adjustment is considered and announced Ensure that a comprehensive assessment of economic and social impacts of closures on the relevant industries and regions is undertaken before developing the structural adjustment/compensation package. This must include consideration of potential displaced fishing effort on particular regions. The impact assessment should be done on a consultative basis with industry and other affected stakeholders. Integrating the desired conservation goals with the impact assessment, define the extent of change to be achieved in the fishery and design the buyout and/or restructuring packages in a way which will achieve the change objectives for the fishery. Determine the adjustment requirements to ensure that these adequately take into account the extent and productivity of marine reserve areas and the likely impacts of any displaced fishing. Seek to harmonise, as far as possible, restructuring of a fishery with relevant state government fisheries management policies and programs. In this regard, buyouts and adjustment of fishing fleet size and potential effective effort where there are not adequate fishery management measures to prevent activation of latent effort and increased competition for decreased resource access, should be avoided. Once agreement is reached that an adjustment package is required Define the scope, objectives and components of the structural adjustment (including buyout) package in detail and consult with all relevant industry and government stakeholders to test its efficacy before it is introduced. Ensure that a comprehensive stakeholder engagement and management strategy is developed which identifies the key stakeholders and their interests, the Government’s objectives for stakeholder management in respect of each of the key stakeholders and the approaches to be followed in dealing with each of the key stakeholders during both the design and implementation phases, including how expectations are to be managed by the Government. Consider the engagement of a skilled and experienced independent facilitator, with credibility with industry and government, to work within industry and government agencies in the design and implementation of structural adjustment packages. Ensure that adequate resources, commensurate with the size of the Program, are provided for stakeholder engagement and management during the design and development of the Program and in the implementation of the Program. Ensure that adequate time and resources to consult and engage with stakeholders is factored into program planning and design. Seek to optimise accessibility and minimise the application costs for applicants and facilitate the provision of timely assistance to applicants. 20 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Ensure that information about the package is written and presented in a way that will be understood by industry participants. Information should be thoroughly tested with industry representatives and operators before it is used. Provide adequate levels of advice and assistance to industry participants to enable them to understand the implications of the package and facilitate their making appropriate decisions about the package for themselves. Consider establishing a panel of qualified business advisers to assist affected individuals or businesses with the preparation of applications for structural adjustment assistance. Consult and involve the Program implementers in the development of the design of the package as soon as possible and well before the Government makes and announces decisions about the design and scope of the package. Consult with other agencies which have experience in the development and management of structural adjustment packages and feed this knowledge into the design of the package being developed. Once an adjustment package has begun Once a package has been developed and announced, minimise, as far as possible, changes to the scope, contents or assessment criteria of the package. Where changes are necessary, consideration should be given to retrospectively applying the new conditions to finalised claims. 21 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 2 Establishment of an independent review of the Great Barrier Reef Marine Park Structural Adjustment Package 2.1 Background The Great Barrier Reef Marine Park Zoning Plan 2003 (the Zoning Plan) came into effect on 1 July 2004. The Zoning Plan significantly changed the areas of the Great Barrier Reef Marine Park (the Marine Park) open to extractive uses, notably fishing. In May 2004 the Australian Government announced that, in response to the impacts of the Zoning Plan on fishing and related businesses, a structural adjustment package (the Package) would be provided with the objectives of: assisting fishers, fishery-related businesses, employees and communities adversely affected by the Zoning Plan, and managing in the most cost effective manner any displaced fishing effort that has unsustainable ecological or economic impacts. On 30 June 2004 details of the Package were announced. The scope of the Package was subsequently revised on a number of occasions. In February 2006 the Australian Government agreed that an independent review (hereafter referred to as ‘the Review’) of the development and implementation of the Package should be undertaken to guide future policy development. The Review was initiated by the then Department of Environment and Heritage (DEH) in June 2008 with broad terms of reference (ToR) (see Attachment A for full ToR). In brief, the key foci of the Review were to: assess whether the Package met its objectives review the design, implementation and management of the Package examine the procedural fairness and equity of the funding allocation processes undertake a preliminary examination of the benefits accrued from the adjustment expenditure, and provide recommendations and examine policy considerations for future marine structural adjustment Packages. The Review focused principally on those components of the Package where the majority of expenditure occurred and draw on the findings of two earlier, relevant reviews: The Review of the Great Barrier Reef Marine Park Act 1975 that made findings, among other things, regarding the Zoning Plan, and An independent review of the licence buyout component of the Package conducted by FERM Consulting completed in October 2007. 2.2 Terms of reference for the Review The full terms of reference for the Review are outlined in Appendix A. Under the terms of reference the Review was required to consider: 22 Review of the Great Barrier Reef Marine Park Structural Adjustment Package The extent to which the Package has met the needs of different sectors and, in particular, commercial fishing industry sectors, recreational fishing and charter operators, land-based fish processing and marketing businesses, and land-based service businesses. The level of funds provided for adjustment assistance and why the cost of the Program increased to the extent that it did over the life of the Package. Was the Package cost effective and could alternative approaches have achieved similar or improved results? Whether regional restructure requirements and fishing displacement caused by rezoning were adequately addressed. Whether the Package was adequately communicated to those impacted and whether those who warranted assistance were provided with sufficient information and support to pursue their entitlements under the Program. Whether the Package was equitable in terms of the assistance provided to recipients under different components and also to different recipients within the same component. Did recipients in similar circumstances receive similar levels of adjustment assistance? Whether the time provided for applications to be lodged and the time to deliver adjustment assistance was appropriate. Were there better ways to administer and deliver the Package? Were applicants adversely affected by modifications to the Package over time? Whether the information and data bases available at the time were sufficient for delivery of the Package. To what extent did the availability, reliability and accuracy of information affect the ability to deliver the Package? Whether the employee assistance, community assistance and regional partnerships components of the Package were appropriate and well targeted. Lessons for the design of other Australian Government structural adjustment packages, and particularly those relating to marine protected areas. What can be learned from other adjustment-package programs? 2.3 Approach to the Review The Review involved extensive consultation with key agency officials, stakeholders and industry representatives; analysis of program data; and comparisons with other structural-adjustment programs. Explicit activities included: Review of key documentation related to the development and management of Package. Discussions with officers of the Department of Environment, Water, Heritage and the Arts (DEWHA) responsible for the development and management of the Package (listed at Appendix B). 23 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Discussions with officers from other Commonwealth and Queensland Government agencies involved with the development and management of the Package (listed at Appendix B). Discussions with the representatives of key industry associations involved with the Package ( listed at Appendix B). Interviews with individuals and public meetings in the Queensland ports of Cairns, Townsville, Bowen, Mackay, Gladstone and Bundaberg involving 47 stakeholders who applied for assistance under the Package. Participants in these meetings are listed at Appendix B. A survey of all individuals and businesses that applied for assistance under the GBR SAP. The survey asked respondents to indicate their level of agreement to twenty (20) statements about the Package and included open-ended questions and an invitation to comment. The survey instrument is in Appendix C. Survey forms were mailed to 1138, and 103 responses were received. The relatively low return rate was in large part due to the reluctance of one financial/legal advisory firm, acting on behalf of a significant portion of applicants, to release the names and addresses of clients to whom surveys were being directed. Returns were received from a broad geographic range, and from applicants to all components of the Package. The coherence of messages given by the survey returns and those from the feedback provided at individual interviews and port meetings suggest that they provide an unbiased reflection of the stakeholder views. Analysis of key survey results are presented throughout the report, and a summary of additional comments from survey respondents are provided at Appendix D. Analysis of summary data from DEWHA and the Queensland Rural Adjustment Authority (QRAA) including regular progress report spreadsheets listing outcomes of applications and appeals, amounts paid and key dates Assessment of the Package policy and program design, implementation planning and program management against a better practice model (assessment model is provided at Appendix E). Prior to finalisation, a draft review was provided to the Department for comment on matters of fact only. 24 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 2.4 Structure of this report Part A provides background information on the Package, including its intended purpose, design, and details of assistance provided. Part B describes and evaluates the development and implementation of the Package. It examines key questions such as why payments exceeded cost estimates, the effectiveness of communication, timeliness of processing applications and procedural fairness. Part C considers the costs and benefits of the Package. Part D compares the Package to another marine-protected-area-related structural adjustment package, Securing Our Fishing Future. Part E discusses policy considerations arising from recent experiences with marine structural adjustment packages and provides recommendations for future structural adjustment packages. 25 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 3 Part A: The Great Barrier Reef Marine Park Structural Adjustment Package (the Package) 3.1 Australian Government policy on marine protected areas and displaced fishing The Australian Government approach to the displacement of fishing activities resulting from declaration of marine protected areas is set out in Marine Protected Areas and Displaced Fishing: A Policy Statement9. Under this policy, the provision of compensation or structural adjustment assistance is considered on a case-by-case basis on two broad grounds: 1 Assistance may be provided to address the displacement and subsequent intensification of fishing activities in areas remaining open to fishing where this may compromise fisheries management or environmental objectives. In this event, the Government may support the reduction in fishing activities, most commonly through a buyout of fishing entitlements. 2 Assistance may be provided to business and communities impacted economically through the creation of marine protected areas, particularly where the impact is significant and there is limited capacity to absorb or adapt to the impact. This recognises that the benefits of marine protected areas accrue to society generally, but the costs may be borne by a small range of individuals, businesses or communities. To date the policy has been applied in three cases: the Great Barrier Reef Marine Park (GBRMP), a network of marine protected areas created in south-eastern Australian waters (see Part C of this review) and a “Cod Grounds” Marine Protected Area developed to protect important habitat of the critically endangered grey nurse shark in New South Wales. The approaches taken to structural adjustment in these regions differed markedly. As the Commonwealth Government seeks to develop a National Representative System of Marine Protected Areas (NRSMPA) within their Marine Bioregional Planning Program, it is essential that the policy settings outlined in the January 2004, and tested in the GBRMP and the South-Eastern Regional Marine Plan, are critically reviewed. This review of the GBR SAP seeks to inform the broader consideration of displaced fishing policy within DEWHA. 3.2 Great Barrier Reef Representative Areas Program The Great Barrier Reef Marine Park Zoning Plan 2003 (the Zoning Plan) formed a part of the Great Barrier Reef Marine Park Authority’s (GBRMPA) Representative Areas Program. This program aimed to protect ‘representative’ examples of each of the various different habitat types (called bioregions) of the marine park. The objective was to protect the ecological and biodiversity values of the Great Barrier Reef, whilst also providing opportunities for ecologically sustainable use of the marine park. Marine Protected Areas and Displaced Fishing: A Policy Statement, Australian Government, January 2004, <http://www.environment.gov.au/coasts/mpa/publications/displaced-fishing.html>, accessed 9 July 2008. 9 26 Review of the Great Barrier Reef Marine Park Structural Adjustment Package The rezoning significantly changed the areas of the marine park open to extractive uses, notably fishing. Under previous zoning laws, fishing was excluded in less than five per cent of the marine park. Following the rezoning, ‘no take’ areas (green zones) were extended to make up 33 per cent of the marine park. Similarly, prior to the rezoning, almost 78 per cent of the Marine Park was zoned as ‘general use’, within which all forms of fishing activity is generally allowed. Following the rezoning, around 34 per cent of the marine park is general use. The reduction in the areas open to fishing through the Zoning Plan impacted on the profitability of the commercial fishers operating in the marine park as well as that of related up and downstream businesses. PDP Australia10 estimated the likely impact on commercial fishers on a gross value added basis at $0.5 to $2.5 million per annum. This indicates the estimated decrease in profits for affected fishers. The Bureau of Rural Science11 (BRS) estimated the impact on a gross value of production basis at $13.5 to $14 million per annum. This indicates the estimated decrease in the total value of seafood landed by fishers, before the costs to fishers of catching that seafood are deducted. It therefore indicates the expected impacts on the profits of fishers and on upstream industries (e.g. fishing gear, boat and fuel suppliers). The BRS report also noted that particular regions were likely to experience varying levels of impact due to differing historical reliance on fishing in areas closed through the rezoning and the capacity of the region to adjust. 3.3 The nature and scope of the Package In line with the Marine Protected Areas and Displaced Fishing: A Policy Statement, the Australian Government established an independent panel in late 2003 to consult with affected industries and communities and advise the Government on the design of the structural adjustment package. Following the report of the panel, the Australian Government announced details of the initial package on 30 June 2004. The key elements were as follows: Exit assistance for fisheries businesses – a buyout of fishing licences through a competitive tender process. The buyout aimed to remove an amount of effort equivalent to that displaced by the rezoning. Exit assistance for fisheries-related businesses – payments to help businesses directly related to commercial or recreational fishing wind up their operations. Assistance was available where the business had been significantly impacted by the rezoning, and as a result, rendered commercially unviable. Business restructuring assistance – up to $200,000 per business to help fishing licence holders and related onshore businesses restructure operations to ensure ongoing commercial viability. Assistance was available where a business had been significantly impacted by the rezoning, and as a result, rendered commercially unviable.12 10 PDP Australia, An Economic and Social Evaluation of Implementing the Representative Areas Program by Rezoning the Great Barrier Reef Marine Park: Report on the Revised Zoning Plan, PDP Australia, 2003 11 Bureau of Rural Sciences, Implementing the Representative Areas Program in the Great Barrier Reef Marine Park: Assessment of Potential Social Impacts on Commercial Fishing and Associated Communities, Department of Agriculture, Fisheries and Forestry, Canberra, 2003 12 Note that the Exit Assistance for fishery-related businesses and the Business Restructuring Assistance were generally not available until after the end of the licence buy-out. 27 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Business advice assistance – up to $1000 to cover the costs of business planning advice for persons considering applying for exit or business restructuring assistance. Employee assistance – a payment of $5000 to master ticket holders and $3000 to other crew of fishing vessels who lost employment because the fisheries business they worked for obtained exit assistance. The payment was designed to assist in finding alternate employment. Community assistance – funding for projects to create new avenues of investment and employment in communities affected by the rezoning, delivered through the Australian Government’s Regional Partnerships Program. Social assistance – a range of measures including industry-based personnel to act as a link between fishers and support agencies, provision of crisis counselling services and filling service capacity gaps in affected regions. 3.4 Changes to the scope of the Package The initial design of the Package changed significantly over the course of its delivery. Each change expanded the availability of assistance or increased package flexibility in response to implementation experience and the views of industry stakeholders. In August 2004 the following changes were announced: For the Exit assistance for fisheries-related businesses component, assistance was made available to an expanded set of onshore businesses (e.g. recreational fishing related) and fishing licence lease holders. For the Business restructuring assistance component: Introduction of a Simplified business restructuring assistance option for fishers as an alternative to Full business restructuring assistance. Under the simplified option, up to $50,000 was provided to fishers impacted by the rezoning based on the expected decreased revenue experienced (based on past history in closed areas). Lifting the maximum amount of assistance available from $200,000 to $500,000 per business. Removing the requirement for businesses to have suffered a ‘significant negative impact’ as a result of the rezoning and as a consequence, rendered commercially unviable. Instead, a business that experienced any negative impact could access assistance. Allowing group applications from business entities with multiple components (e.g. integrated businesses). For Employee assistance – making assistance available to employees in fishing and fishing-related businesses that lost employment as a result of the rezoning. In October 2004, businesses holding multiple fishing licences were allowed to sell some licences through the licence buyout component and access Business restructuring assistance in relation to the remainder. In January 2005, after the licence buy-out decisions were made, the Business restructuring assistance was amended again to allow fishing businesses to use restructuring assistance to purchase fishing entitlements. 28 Review of the Great Barrier Reef Marine Park Structural Adjustment Package In February 2006, the $500,000 cap (initially $200,000) on the amount available under Full business restructuring assistance was removed. Initially, for amounts over $500,000, no more than two-thirds of the impact of the rezoning on profitability was payable. This restriction was subsequently removed in May 2006. These changes responded to cases in which it was not possible for a business to successfully restructure for less than $500,000. Payments under this component made prior to the changes were revisited and adjusted where appropriate. In May 2006, Full business restructuring assistance and simplified business restructuring assistance payments (including payments already made) were increased by 20 per cent in recognition of the hardship experienced by the fishing and related industries. A media release on 26 May 2006 also stated that the provisions of additional financial and relationship counsellors to the region was extended for a further 12 months. In September 2006, the Exit assistance for fisheries-related businesses component was made available for businesses that could potentially be restructured, but the cost of exiting was less than the cost of restructuring. Closing dates for applications were extended as follows: The closing date for tenders for the buyout of fishing licences was extended from 6 September 2004 to 18 October 2004, and then to 15 November 2004. The closing date for Business restructuring assistance and Exit assistance for fisheries-related businesses was extended from 31 December 2005 to 30 April 2006, with persons affected by Cyclone Larry given a further extension to 31 May 2006. It is clear that in serially opening up the Package to more affected businesses, and increasing the benefits available to each, the Australian Government was responding to public concern at a time when the fishing industry was under significant pressure on a number of fronts. The Government’s ambitious marine conservation agenda within the GBRMP, and at a national scale with marine bioregional planning, had and continues to have its critics and negative impacts on those who rely on extractive use of marine systems. As discussed below, the approach of broadening and growing the assistance provided by the Package appears to have silenced few of the critics and is considered by affected stakeholders to have inadequately compensated them for the impacts. 3.5 Assistance provided under the Package To 28 June 2010, a total of $213.7 million had been paid out in assistance under the Package. The amounts paid out under each element of the Package and related information is set out in Table 1 and the flow of funds by year and program component in Table 2. The take-up of assistance under the different components of the Program is set out in Table 3. 29 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Table 1: Payments made under the Package* Package component Exit assistance for fisheries businesses – licence buyout Total of all payments Average payment Median payment Highest payment ($ million) ($’000) ($’000) ($’000) 32.993 270.434 199.900 1050.000 7.111 444.438 176.246 3919.000 10.122 24.993 16.795 60.000 162.392 374.175 188.356 10,513.270 Business advice assistance13 0.662 0.964 1.000 1.000 Employee assistance 0.454 3.847 3.000 5.000 for master ticket holders Exit assistance for fisheries-related businesses Simplified business restructuring assistance Full business restructuring assistance 3.000 for crew of vessels Total payments 213.73 * Data to 10 September 2009 compiled by the Queensland Government Rural Adjustment Authority (QRAA). QRAA has the responsibility of administering the GBR SAP on behalf of the Department. 13 Additional business advice assistance was also a provided as part of FBRA payments. Thus the figure in the table is just the initial $1,000 payment and is therefore a substantial underestimate of business advice assistance paid (average payment was about $4,000). 30 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Table 2: Flow of program funding under the Package* Package component Exit assistance for fisheries businesses – licence buyout 2004–05 2005–06 2006–07 2007–08 2008–09 2009-10 Total ($ million) ($ million) ($ million) ($ million) ($million) ($million) ($ million) 32.018 0.975 - - - 0 1.233 1.502 0.421 - 3.956 7.111 Simplified business restructuring assistance 5.101 3.110 1.829 0.011 0.058 0.013 10.122 Full business restructuring assistance 0.167 13.936 47.297 81.393 18.199 1.400 162.392 Business advice assistance 0.251 0.295 0.097 0.015 0.003 0.001 0.662 Employee assistance 0.274 0.177 - 0.003 - 37.810 19.726 50.725 81.842 18.260 Exit assistance for fisheries-related businesses Total payments 32.993 0.454 5.371 213.733# * Updated information collated from end of financial year reports provided by the Queensland Government Rural Adjustment Authority (QRAA) for F2005 through F2008 and a report provided to the Department by QRAA on expenditure up until 10 September 2009. QRAA have the responsibility of administering the GBR SAP on behalf of the Department. # rounding errors. 31 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Table 3: Take-up of the Package as of 28 June 2010 Package component Exit assistance for fisheries businesses Number of applications received Number applications withdrawn / cancelled etc Number of applications assessed Number of successful applications Number of appeals Number of successful appeals Number unsuccessful appeals 612 26 586 122 36 3 0 37 10 26 15 5 4 1 Simplified business restructuring assistance 629 137 492 405 40 8 32 Full business restructuring assistance 599 71 528 434 186 144 42 Business advice assistance 721 17 704 687 n/a (as part of other appeals) - - Employee assistance 298 152 146 118 3 1 2 Exit assistance for fisheries-related businesses 12 withdrawn 32 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 33 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 4 Part B: Assessment of program management The Review developed a model to evaluate the management of the Package in relation to three key aspects of program management as follows: Policy and program design Implementation planning Program management. The assessment model reflects recognised better-practice principles, including the better practice guide developed by the Department of the Prime Minister and Cabinet and the Australian National Audit Office published in October 2006 – Implementation of Programme and Policy Initiatives: Making Implementation Matter. The assessment model is described in detail in Appendix E. Table 4 summarises key findings of the assessment. The assessment of program management identified the following key issues, each of which is discussed in turn: Clarity of program objectives Research into the social and economic impacts of the Zoning Plan Increases in program costs The complexity of the Package The timing of assistance The achievement of equitable outcomes for applicants Stakeholder engagement and management Stakeholder satisfaction Implementation planning and risk management The timeliness of decision making The efficiency of Package administration Employee and social and community elements of the Package. 34 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Table 4: Summary of key findings: Assessment of program management Policy and program design Elements of policy and program design Positive aspects of policy and program design Policy definition Alignment of program objectives with policy Program design Areas for improvement Defining the scope of change to be achieved in the fishery. Defining policy goals which support triple bottom-line objectives. Research into the social and economic impacts of closures to inform policy direction and implementation. High-level program objectives facilitated responsiveness to emerging stakeholder concerns about the scope of the Package. Defining the objectives, scope and components of the structural adjustment package in detail. Clarity of the policy goals and related program objectives. An independent panel consulted stakeholders on the design and scope of the Package. There was consultation with industry following the announcement of the Package. Assessment and provision of adequate resources and timeframes for consultation with and engagement of industry on program objectives and design . Mechanisms for engaging with stakeholders. The Program sought to be responsive to industry concerns with the Program design and scope. Extensive program information and guidance was developed and provided to stakeholders. Program design which minimises the need for applicants to seek professional advice and assistance in the preparation of claims and minimises costs to applicants. Program design which facilitates timely assessment of claims. Minimising changes to program scope over the life of the Program. Support was given to QSIA to develop guidance materials and to represent the interests of industry. The Program was monitored and reviewed through the Cabinet Implementation Unit processes. 35 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Implementation planning Elements of implementation planning Positive aspects of implementation planning Identification of the challenges to implementation during policy development Governance Risk management There was clear definition of roles and responsibilities within DEHWA and between DEHWA and QRAA and KPMG An IDC of key central and program agencies ensured regular consultation with central agencies on emerging issues QRAA and KPMG had relevant experience in structural adjustment programs and/or financial analysis. A high-level risk assessment and risk management plan was developed as part of the implementation plan prepared for the Cabinet Implementation Unit. This engaged the Executive and was monitored and reviewed quarterly. Areas for improvement Greater involvement of the Program implementers at the Program design stage. Research into the social and economic impacts of closures. The risk management plan failed to recognise and develop mitigation approaches to a number of key risks (e.g. inadequate economic analysis and understanding of the rezoning impacts on different sectors; inadequate consultation with stakeholders regarding the impacts of changes in scope and methodology). Risk assessment of quality and timeliness of services provided by external sources and approaches to dealing with poor performance. 36 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Elements of implementation planning Positive aspects of implementation planning Implementation planning An implementation plan was prepared for the Cabinet Implementation Unit which identified key success factors, timeframes for key stages, resources to be deployed, key risks to successful implementation, responsibilities and accountabilities of the Program Management Team, monitoring and review processes, and how changes were to be managed. The implementation plan was monitored quarterly and reported to the Cabinet Implementation Unit. There was a high-level procurement strategy as part of the implementation plan. QRAA and KPMG were engaged through DEWHA procurement processes and appropriate arrangements were established to manage conflicts of interest. DEWHA contracts were utilised. Procurement and contract management risks were identified and managed. Contract performance was monitored and reviewed. A stakeholder engagement and communications strategy was prepared as part of the implementation plan for the Cabinet Implementation Unit. Procurement and contract management Stakeholder management The strategy was monitored quarterly. There was consultation with industry following the announcement of the Package. Support was provided to QSIA to develop guidance materials and to represent the interests of industry. Areas for improvement Adequate time required to develop and test implementation planning. Resources and timeframes for stakeholder engagement. Effective mechanisms for engaging with stakeholders throughout the process. 37 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Elements of implementation planning Positive aspects of implementation planning Resources Communications Monitoring and review The project management team had access to external expertise and advice. A stakeholder engagement and communications strategy was prepared as part of the implementation plan for the Cabinet Implementation Unit. The strategy was monitored quarterly. Program implementation was monitored and reviewed quarterly, with involvement of the Executive. Areas for improvement Skills and resources of the Program Management Team in undertaking a complex structural adjustment program. Administrative resources commensurate with the scale and complexity of the Program. Stakeholders viewed the communication approach as inadequate, suggesting that monitoring and evaluation of customer satisfaction should be a facet of future communication strategies, as should amendment of implementation approaches where these are indicated as necessary. 38 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Program management Elements of program management Positive aspects of program management Program management and delivery arrangements Areas for improvement Program management was responsive to government decisions to change the Package and to increasing demands arising from the changing nature of the Package. More time for the contracting of outsourced providers so that contractors can adequately gear up for program delivery. Involvement of program deliverers in the design and implementation phases. Resource management Resource usage was monitored and reviewed on a regular basis. Improved forecasting of resourcing requirements and recognition of these within the Department. Accessibility to the Program Consultation on the Package was carried out at outset and during implementation. Case management of individual claims. Arrangements for regional stakeholders to be able to make faceto-face contact with the assessment agency. Fair, equitable and consistent assessment processes Assessment processes were fair, equitable and consistent. Addressing of concerns raised in customer satisfaction monitoring. Fair, equitable and consistent appeal processes Appeal processes were fair, equitable and consistent. Addressing of concerns raised in customer satisfaction monitoring. Timely processing of claims Some package components were processed rapidly. Customer service standards for the assessment and approval of applications, including time related targets. Timeliness of processing FBRA and FRBEA assessments and to a lesser extent appeal timelines. Sufficient time allowed to respond to feedback prior to release of Package. Feedback mechanisms There was extensive consultation with industry following the announcement of the Package. Support was provided to QSIA to develop guidance materials and to represent the interests of industry. 39 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Elements of implementation planning Positive aspects of program management Processes to monitor customer satisfaction Management of conflicts of interest Processes were established to manage conflicts of interest. Efficient program management Program management costs, including the appeals process, represented less than 4% of total program costs, which is a relatively low ratio. Areas for improvement Processes for monitoring and measuring customer satisfaction during the delivery of the Program. Design and implementation of efficient business processes which minimise re-working of assessments. 40 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 4.1 Clarity of program objectives The objectives and purpose of the Package were very broad in terms of the scope of businesses and stakeholders for which adjustment assistance might be available, and in terms of the form of assistance. This presented a significant challenge. On one hand, broad high-level objectives allowed the Government to respond effectively to emerging stakeholder needs and to amend the scope of the Package to meet those needs; on the other hand, the breadth also meant that the objectives were open to wide interpretation, and as a consequence the Government was continually faced with an expectationmanagement challenge. This was in large part responsible for the considerable expansion of the scope of the scheme over time. The expectation-management issue was most obvious in the lack of a shared understanding of the objectives of the Package. Notwithstanding the documentation provided by the Department, fishers (individual and peak bodies) and other affected business operators saw the Package as a vehicle for compensating them for the adverse impacts that they had experienced or were suffering as a result of the Zoning Plan. In actuality, the Package was not directed at providing ‘compensation’, but sought to assist affected businesses to adjust their operations in order to continue viably in the context of the post Zoning Plan environment. A key factor driving the lack of shared understanding and expectations was antipathy regarding the outcomes of the Zoning Plan development process. Another key factor was that at the time the Package was being designed and implemented, the fishing industry and associated sectors were facing pressures from a range of external policy and market factors, all of which had a largely adverse impact on the viability of the industry. These factors included: Increased competition from imported fishing produce on the Australian market and for Australian products on export markets. An increase in the value of the Australian dollar. n increase in the price of fuel. Changes in the fisheries arising from the implementation of Queensland Government policies and programs. Declaration of Queensland coastal marine park adjacent to the Great Barrier Reef Marine Park. Labour market shortages arising from the mining boom in Queensland. The cumulative impacts of these external policy and market factors, the antipathy of the industry towards the Zoning Plan, and the fact that the Package was the only form of assistance available to industries that were under significant financial stress, meant that the Program was a focus for stakeholder concerns and angst on the state of their industry. The lack of shared understanding and expectations is likely to be a key cause for the results of the stakeholder survey (see graph below), in which a high proportion of people indicated that the Package did not meet the needs of their industry, organisation or business. 41 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Figure 1: Response to the stakeholder survey proposition ‘GBR SAP met the needs of my industry/organisation/business’ Achieving the right balance in objectives between flexibility and specificity, as well as common understanding of objectives, is undoubtedly difficult in any circumstance. However, where a program encompasses multiple sectors, jurisdictions, regional issues and significant compounding exogenous factors, as was the case for the Package, a high level of clarity, understanding and acceptance of objectives is particularly important. For example, definition of the social, regional and sectoral objectives of the Package would have provided greater direction for the Package design process, potentially enhanced the benefits ultimately flowing from the program, and possibly avoided the multiple revisions to Package design and associated cost increases. In developing the Package, limited time was available for the implementation team to explore and refine objectives and secure stakeholder input, understanding and agreement. A focus for any future programs should be more extensive consultation with stakeholders during the Package design to ensure a common understanding of program objectives. Stakeholder engagement is discussed in greater detail below (section 4.6). Additionally, it is likely that a greater level of stakeholder understanding and buy-in to the Package may have been achieved if development of the Package occurred in parallel with development of the Zoning Plan, rather than subsequently and in response to the Zoning Plan. Such an approach is recommended for the future. 4.2 Research into the economic impacts of the Zoning Plan Two reports on the economic impacts of the Zoning Plan on the fishing and related industries were commissioned by the Great Barrier Reef Marine Park Authority at the time the Zoning Plan was being developed: PDP Australia, An Economic and Social Evaluation of Implementing the Representative Areas Program by Rezoning the Great Barrier Reef Marine Park: Report on the Revised Zoning Plan, PDP Australia, 2003. Bureau of Rural Sciences (BRS), Implementing the Representative Areas Program in the Great Barrier Reef Marine Park: Assessment of Potential Social Impacts on 42 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Commercial Fishing and Associated Communities, Department of Agriculture, Fisheries and Forestry, Canberra, 2003. Another independent report was also available at the time the Zoning Plan was being developed: Hundloe, McPhee and Toon, The Economic Impacts of the GBRMP RAP on the Commercial Seafood Industry, University of Queensland, 2003. These reports all provided estimates of net economic impact. The PDP Australia report used a ‘gross value added’ approach and estimated the impact on the profits of fishers. The BRS and the Hundloe et al reports used a ‘gross value of production’ approach, and estimated the impact on both fishers and upstream industries such as fishing gear and bait suppliers. The BRS and Hundloe et al reports also considered regional impacts and, in the case of the Hundloe report, downstream industries (specifically seafood processors). Because of the differing methodologies and measures used, the estimates provided by each report are not directly comparable. In each of the three reports, there was limited consultation with industry on the economic impact assessment work. Stakeholders consulted during the Review expressed a view that the estimated economic impact of the reduction in available fishing area arising from the Zoning Plan was less than the actual economic impacts. Some stakeholders considered that the quality of the log book and VMS data, on which zoning decisions and impact assessments were made, was questionable. There was also concern that the consideration of displaced fishing effort was inadequate in relation to the economic impacts of the Zoning Plan on particular regions. The PDP Australia and BRS reports were prepared to inform government consideration of the cost-benefit of the Zoning Plan. The reports were not prepared to inform decisions on, and the design of, a structural adjustment package and may not have been adequate for this purpose. The report estimates indicated the expected net decrease in economic activity within certain sectors as a result of the Zoning Plan. This, on its own, does not indicate the required structural adjustment interventions within regions or the economy more generally flowing from the Zoning Plan, or the capacity of affected industries and communities to autonomously adjust. Other relevant factors in this respect include regional impacts; the number of fishing and related businesses impacted; the capacity of those businesses to absorb or adapt to those impacts, particularly in the context of compounding and cumulative impacts; and the capacity of affected communities and regions to generate alternative investment and employment sources. The economic impact assessments undertaken considered only the marginal impact of the Zoning Plan, and not what this impact would mean in the context of other pressures. This lack of a comprehensive understanding of the likely social and economic impacts of the Zoning Plan meant that: The Government and the Department were unable to accurately estimate the structural adjustment pressure induced by the Zoning Plan and hence the likely costs of the Zoning Plan and the Package. The initial design of the Package did not anticipate the full range of structural adjustment pressure induced by the Zoning Plan. This led to significant changes to the scope of the Package, in turn significantly increasing costs. It was difficult for the Government to proactively and effectively counter industry and stakeholder claims about the inadequacies of the Package. 43 Review of the Great Barrier Reef Marine Park Structural Adjustment Package The lack of detailed assessments of economic impact also affected the capacity of people seeking assistance under the Package to quantify and substantiate claims. The Department took steps to address these concerns during the first two years of the Package, including commissioning and publishing studies on the impacts of the Zoning Plan on recreational fishing and line fishery related businesses, and on boat brokers. In future structural adjustment programs associated with marine reserve planning, it is strongly recommended that adequate resources be directed towards detailed assessment of the socio-economic impacts of candidate reserve designs. For these to be meaningful and useful within the process, the commissioning of assessments will need to be well in advance of the decision making process. 4.3 Increases in program costs In announcing the establishment of the Package in May 2004, the Budget Papers said that ‘the Australian Government’s allocation in the order of $10 million to those affected by the [Zoning Plan] is an initial allocation’ and ‘the actual amount allocated will depend on the actual impacts of the [Zoning Plan] on fishing and land-based interests’. The costs of the Package as at 29 June 2010 were $213.7 million (see Table 1, above). This is significantly more than initial estimates and expectations. The principal reasons for this increase in Package costs were the changes to the scope of the Package over time, and a significantly greater number of applicants than initially expected. The initial estimates of $10 million were based on a program focused primarily on purchasing fishing entitlements, and only in certain significantly impacted fisheries. In the end, the bulk of the cost of the Package came from the support provided to restructure land-based fisheries-related businesses. Initially, this business restructuring assistance was focused only on businesses that had incurred a significant financial impact and as a result had been rendered commercially unviable. The Government subsequently changed eligibility requirements so that any business suffering any impact could receive support. This latter change, in particular, significantly increased the availability of assistance and hence the costs of the Package. Ultimately, the costs of the Package did not reflect the economic impact of the Zoning Plan, but rather the costs of supporting the structural adjustment of affected businesses, communities and individuals, in particular: Purchasing fishing entitlements through a competitive tender process to ensure displacement of fishing in areas closed through zoning did not lead to an unsustainable intensification in fishing activities in areas remaining open. Restructuring fishing and related businesses so they are able to operate profitably in the context of the Zoning Plan. Assisting businesses to wind up their operations where it was not possible to restructure to remain viable. Supporting employees of fishing businesses who lost their jobs because the businesses exited the industry to find alternative employment. Supporting communities to create new avenues of investment and employment. The “blow-out” in costs of the Package has attracted scrutiny from within Government and across many stakeholder groups. Indeed serious criticism has been levelled at the Department for allowing this to happen. The Terms of Reference for this review centre on 44 Review of the Great Barrier Reef Marine Park Structural Adjustment Package the approaches taken by the Department to Program design and implementation, rather than forensic analysis of the “blow out”. Briefly however, it is clear that the significant increases in Program costs followed significant changes to the scope of the Package, and that these changes were driven by the Government’s willingness to respond to stakeholder concerns, rather than mismanagement by the Department. Recommendations on how future policy might be framed to avoid scope creep in structural adjustment while meeting the needs of key stakeholders are set out in Section 7 of this Review. 4.4 The complexity of the Package The ‘Business restructuring’ and ‘Business exit assistance for fisheries-related businesses’ components of the Package created significant complexity for both applicants and Package administration. Both components required consideration of the specific circumstances of individual businesses, including the impact of the Zoning Plan on profitability and, in the case of business restructuring assistance, options for capital investment to restore business profitability. It is understood this approach was adopted as a means of ensuring that public funds were spent most appropriately, efficiently and effectively, in particular, by closely linking support provided to the actual impacts experienced by each individual businesses, with a focus on restoring profitability. However, there is significant evidence to suggest that the complexity associated with this approach compromised efficient and effective implementation of the Package. Because of the complexity of the approach, there was a high level of stakeholder dissatisfaction amongst those interviewed for the GBR SAP review; many people consulted reported that it was difficult to understand how to make a claim and substantiate the impacts of the Zoning Plan on their business. Applications under the ‘Full Business Restructuring’ component of the Package, in particular, required good financial literacy, adequate and organised financial records, an understanding of the impacts of the Zoning Plan, the ability to apply sometimes quite complex methodologies, and, generally, professional financial and/or legal advice to prepare and lodge applications. While it was reasonable for the Department to require such information in order to ensure efficient expenditure of public money, for many impacted businesses the claim process presented difficulties. For many stakeholders, the response to the complexity described above was to apply for assistance under the ‘Simplified Business Restructuring Assistance’ (or ‘quick fifty’) component of the Package. A number of these people ultimately were not satisfied with the level of assistance they received, and later regretted their decision. The Department undertook a number of initiatives to help people understand the Package and apply for assistance, including: The development of a range of information related to the Package to facilitate affected businesses considering their options under the package and making applications for assistance. Meeting with affected businesses at selected ports along the Queensland coast. Engaging a number of consultants to assist applicants to understand the application process. Funding the Queensland Seafood Industry Association to develop a guide, which was seen as beneficial by businesses. 45 Review of the Great Barrier Reef Marine Park Structural Adjustment Package QRAA staff providing advice and assistance to applicants in the development of their applications. Despite these efforts, a significant number of people surveyed by this review indicated that the information about the Package was not easy to understand, nor did it facilitate the process of applying for assistance. The Package provided $1000 to potential applicants to receive some initial, high-level financial advice on what assistance they might be eligible to obtain. In addition, the reasonable costs of any additional business advice and assistance in compiling an application for a claim, was paid to successful claimants (at the time the claim was found to be successful). QRAA assessed the reasonableness of claims for business advice and assistance. It is understood that up to $5000 was generally allowed, with a few greater payments of up to $41,000 made. It is also understood that the Department would guarantee the payment of reasonable expenses for advice and assistance in the preparation of claims to those applicants who asked. It is unclear how many affected individuals or businesses knew of this financial advice assistance component of the Package. Stakeholders surveyed as a part of the Review considered the business advice assistance provided did not meet their needs, either in terms of quantum of assistance or the quality of advice (see Figure 2 below). It is understood that one legal firm in particular may have provided business advice assistance to about half of those who received assistance under the Package. Some firms operated on the basis of a success fee, which could be as high as 10 per cent of the total amount of assistance received by an applicant. Other firms required applicants to pay professional service fees and disbursements to prepare and prosecute an application. It is difficult to assess with any certainty the quantum of fees paid to professional service firms by applicants. However, based on the information provided, it seems that fees accounted for many millions of dollars of the Package adjustment funding. Figure 2: Response to the stakeholder survey proposition ‘Business advice as assistance met my organisation’s needs in terms of the money offered and the quality of the advice provided’. 46 Review of the Great Barrier Reef Marine Park Structural Adjustment Package In light of the above findings on the business advice component of the Package, an alternative approach for the future might be the establishment of a panel of business advisers that can be accessed by affected individuals and businesses. Such an arrangement could ensure that affected individuals and businesses have access to appropriate and consistent advice and assistance at reasonable rates. The complexity of the ‘Business Restructuring Assistance’ and ‘Fisheries-Related Business Exit Assistance’ components of the Package also had a negative effect on the timely and efficient processing of applications for assistance. As discussed below (section 4.5), delays in decision making resulted from the need to seek adequate information to substantiate claims and the capacity of assessors to undertake assessments. These issues arose, in large part, due to the complexity of those Package components. In designing any future structural adjustment program, the Government might wish to carefully consider the merits of providing assistance to restructure such a broad range of individual businesses. In the context of the Package, the approach introduced significant complexity, with detrimental flow-on impacts on the capacity of individuals to seek assistance and effective administration of the Package. Should the Government wish in the future to support fishing-related businesses affected by marine protected areas, alternative approaches may include: Emphasis on the buyout of a proportion of businesses in sectors where the flow of fishing product has reduced significantly, and/or The provision of compensation for impact (as opposed to support for business restructuring), based on either the impacts on individual businesses in a clearly defined class, or based on a single payment multiple for all businesses within a particular industry group. While the merits of such alternative approaches would need to be further explored, they would likely reduce the complexity of the claiming and assessment processes, facilitate understanding of how impacts are to be assessed, obviate the need for use of professional advisers to prepare and prosecute applications, facilitate timely processing of applications and reduce perceptions of unfair treatment. 4.5 The timing of assistance The timelines for providing assistance under the Package were a major concern for the businesses affected, and the Department. When the Zoning Plan came into operation, it had immediate adverse effects on many individuals and businesses. At that time, the Department had inadequate background data with which to estimate impacts, had been given inadequate lead time to develop a comprehensive adjustment approach, and inadequate resources were provided within the Department to do the job required. Delays in assessing and making decisions on applications meant that in the absence of assistance some businesses were forced to either cease trading or operate unprofitably. This was a source of personal and financial stress for many stakeholders consulted by the Review. Many businesses also considered that the timeframe for lodging applications was not sufficient to allow meaningful assessment of the impacts of the Zoning Plan on their businesses. In the view of these businesses the Department and QRAA did not develop supporting materials in a timely fashion, and in the early days lacked capacity to efficiently administer the Package. 47 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Stakeholders consulted during the Review cited the late provision of the Post Licence Buy Back Impact Percentage Statements (PLBBIPS) and the late acceptance of satellite-linked vessel monitoring system (VMS) data to prove impacts as examples of the Department not being ready. However, in response, the Department noted that the PLBBIPS was supplied and discussed at port meetings in February-March, 2005, shortly after the licence buy-out in December 2004. In relation to the VMS data, it is the Department’s contention that they would always have accepted these as they were included in the guidelines from the beginning of the Package. The Department accepts that the first application using these data was submitted relatively late in the piece, but when this application was successful, there was significant uptake in future applications. The Department did not finalise the assessment tool for land-based business applicants until the latter half of 2006. The tool was used to assist land-based business FBRA assessments where applicants were unable to clearly demonstrate a rezoning impact. It provided acceptable impacts to use, per sector and per region/city, in the absence of other information. A few assessments of land-based businesses were made prior to using the tool but most were unsuccessful as a rezoning impact could not be clearly demonstrated in isolation of other impacts on the business. In balancing the views of stakeholders with the information provided by the Department, it is very clear that a significant issue for many business was that the onus for proof of impact from the rezoning was on them. The multitude of pressures on fishery-related business at that time made this a complicated and onerous task. When the Department became aware that businesses were struggling to establish proof of impact, they proactively developed a number of tools in response to concerns from businesses. Clearly this was a sensible response in the circumstances – the Department was under pressure from both the business sector and from politicians acting as advocates for their constituents. In addition, the Government responded to concerns about the timing of assistance by extending the closing date for applications under various Package components. To avoid the timing issues noted above, it is recommended that in future structural adjustment programs, two alternative (complimentary) approaches be considered: Adjustment should be completed before a reserve system is declared and begins to have impacts. Adjustment should be run as a two-stage process, where some immediate assistance is provided to particular classes of applicants ahead of a second round, say 12 months later, where there would be greater knowledge and understanding of impacts. Many of the stakeholders consulted during this review considered that such a two-stage assistance process would have been of value. It is also noted that in considering the form of the licence buy-back component of this Package, the independent panel recommended that there should have been a two-stage buy-back of fishing licenses. In making this recommendation, the panel noted uncertainty about the impacts of the Zoning Plan and the need to allow affected individuals and businesses to have some time to assess the overall impact. This reasoning could apply equally to land-based fisheries-related businesses. 48 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 4.6 Stakeholder communication and engagement In early 2004, public consultation was carried out by the independent panel commissioned by the Government to advise on the design and scope of the Package. These consultations included six port meetings and a series of one-on-one meetings with key industry groups, Commonwealth and state government agencies and conservation groups. The panel reported to the Australian Government Ministers in May 2004; however, the panel’s report was not released publicly. The desire to finalise and announce the Package (31 June 2004) to coincide with commencement of the Zoning Plan (1 July 2004) left little time for Departmental officers to undertake additional consultation following the report of the independent panel, and no such consultation was undertaken. As noted above (section 4.1), a greater level of stakeholder engagement in Package design may have improved ‘buy-in’, helped to ensure a common understanding of Package objectives, and resulted in improved Package design. Following the announcement of the Package, the Department, together with QRAA, undertook extensive consultations with industry stakeholders. The Department also met with stakeholders on an ongoing basis when problems were identified with various elements of the Package. Sometimes these discussions prompted changes to the design or scope of the Package. As a part of its stakeholder engagement, the Department actively engaged the Queensland Seafood Industry Association (QSIA) throughout implementation, and QSIA was provided with financial assistance which supported its engagement. Financial assistance was also offered to the Queensland Seafood Marketers Association, but was not taken up until quite late in the process at which stage a consultant was engaged to examine options for seafood processor rationalization. The consultant’s report found that there were little prospect for such rationalization due to antagonism and completion (rather than collaboration) between businesses. Gladstone was identified as having some potential for rationalization, and a project was developed that merged two operators. Notwithstanding these efforts, many people consulted during the Review perceived that the Department tended to be reactive rather than proactive in its engagement with stakeholders. It is understood that stakeholder satisfaction was not monitored formally during delivery of the Package. Some degree of formal monitoring of satisfaction would have enabled the Department to more proactively deal with issues of concern. However, it should be noted that a key factor restricting the capacity of the Department to take a more proactive approach to consultation was the limited funding provided for administration of the program. There was a relatively small allocation for this activity at the outset, but this was not adjusted sufficiently as the Program expanded because the Department of Finance would not support additional costs for the Department, i.e. it expected the Department to absorb costs even though the Government had significantly changed the parameters of the adjustment package. During the Package’s implementation, QRAA business advisors were located in regional centres to facilitate stakeholder engagement. The Department negotiated with the Queensland Government for Queensland Rural Financial Counsellors to take on this role from the beginning of the package. However, this initiative failed and QRAA business advisors were then appointed. Consequently, and lamentably, it was 18 months after the Package’s announcement before the full complement of four advisors was in place. A number of stakeholders noted that a local presence in the affected ports would have better facilitated access to QRAA to seek advice and assistance and monitoring progress with their claim. 49 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Guidelines for applicants were provided to assist stakeholders to understand the various components of the Package. However, because of the complex suite of business types and arrangements (e.g. partnerships vs corporations, leaseholders versus quota holders, etc) in place across the affected stakeholders, interpretations to the guidelines were required to be published over time. Similarly, the complexity of, and multiple changes to, the scope of the package made effective stakeholder communication challenging. This is reflected in the results of the stakeholder survey (figures 3–5 below) and is discussed further in section 4.7 of this report. Figure 3: Response to the stakeholder survey proposition ‘Information on GBRMPA SAP and how to seek assistance was readily available to my industry/ organization/business’. Figure 4: Response to the stakeholder survey proposition ‘Information on the Package and how to seek assistance was accurate and reliable.’ 50 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Figure 5: Response to stakeholder survey proposition ‘Information on the Package was easy to understand and facilitated my application.’ A vast majority of stakeholders consulted during the Review indicated that they had difficulty in tracking the progress of their applications for assistance (see Figure 6). These stakeholders suggested that there would have been value in allocating and providing them with contact details for a nominated case officer once their application had been received. This approach appears to have merit and would go some way to reducing frustrations with the application process, particularly if case managers were required to meet appropriate case management standards and their performance against these standards were monitored regularly. Figure 6: Response to stakeholder survey proposition ‘It was easy to track the progress of my organization’s application.’ 51 Review of the Great Barrier Reef Marine Park Structural Adjustment Package It is clear that the majority of stakeholders believed that the Department and its contractors could have done better in the providing information regarding the Package in a more user friendly, proactive and open manner. There was a sense among stakeholders that the Department avoided consultation and communication with the intention of reducing financial exposure, and this was a significant factor contributing to a lack of trust that built up during the delivery of the Package. The Review found no evidence that the approach taken by the Department and its officers to consultation and communication was deliberately aimed at reducing financial entitlements of stakeholders. Indeed, Departmental officers were clearly very genuine in their attempts to educate and assist claimants and appellants. However, it is also clear that stakeholder buy-in was made more difficult by the multiple changes to the Package over time, the complexity of the Package design (see section 4.4) the clear and considerable gap in expectations between industry stakeholders and the Department regarding the objectives of Package (see section 4.1), and the considerable stakeholder dissatisfaction and antagonism over the Zoning Plan at the time. As with any major change program, the Package demanded significant investment in communication, clarification and/or negotiation of scope and objectives, consultation (at all levels) regarding program design and implementation, and investment in keeping dialogue and communication lines open for the duration of the Program. Although it is never possible to satisfy all stakeholders, particularly when, as was the case here, many were in serious financial difficulty, the Review concludes that the Department fell short of what was required in stakeholder engagement and communication, particularly in terms of proactive consultation and communication, and the maintenance of this essential element of the Program in the third and fourth years. A number of factors appear to have contributed to this: The late involvement of Departmental leadership in working through the structural adjustment implications of the Zoning Plan. The resultant constraints on the time available for program design, communication and consultation. Program resourcing (staffing, budget, communication etc) being initially based on the assumption of a relatively small number of applications and limited outgoing funds. The significant expansion of the number of applicants and the amount of outgoing funds stretched available resources, and it seems that this meant that Departmental and QRAA officers were often in catch-up mode. A lack of experience in working with multifaceted marine industries. It is clear from the Department’s approach to structural adjustment associated with the declaration of marine protected areas in south-eastern Australia in 2006 that a number of these issues had been recognised (see Part D of this report for further discussion). This adjustment was conducted as part of the Department of Agriculture, Fisheries and Forestry (DAFF) Securing our Fishing Future package. To facilitate stakeholder engagement in and communication regarding the SE Australian MPAs DAFF engaged an independent facilitator, with credibility in the fishing industry and with government agencies. This enabled both industry and government agencies to work through sensitive and complex issues related to the package and negotiate and agree effective outcomes for all the parties involved. This approach is recommended for future adjustment programs involving the fishing industry, particularly as a way of enhancing the likelihood of industry buy-in to the Package. 52 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 4.7 Stakeholder satisfaction Stakeholders surveyed and consulted during the Review indicted considerable dissatisfaction with the Package. Around 80 per cent of the 103 people who returned surveys felt strongly that: The Package did not meet the needs of their businesses. The Package did not deliver benefits to their industry and local region. Assistance received did not enable their businesses to operate successfully. The Package was not cost-effective in achieving its objectives. Assistance was not provided in an equitable way across their industry. Information on the Package was not readily available, accurate and reliable; nor was it easy to understand and did not facilitate their business in applying for assistance. Assistance was not provided in a timely manner. It was not easy to track the progress of their applications. Further details of feedback from the stakeholder survey are in Appendix D. The key causes for the poor stakeholder satisfaction with the Package are discussed in other sections of the report and include: The absence of a shared understanding and expectations regarding the objectives of the Package (discussed in section 4.1). The significant antipathy regarding the Zoning Plan, which affected attitudes towards the Package (discussed in section 4.2). Compounding factors affecting the fishing and related industries at the time the Zoning Plan took effect, including Queensland fisheries management change, exchange rates and fuel prices. As a result, many businesses were under significant financial pressure. The Package was the only source of assistance available at the time, and sought to respond only to the impacts of the Zoning Plan (discussed in section 4.2). The timing of the provision of assistance, as discussed in section 4.5. In particular, while impacts were felt immediately, assistance was not available in some cases for up to two years later. Conversely, some stakeholders felt that not enough time was provided to understand the full impacts of the Zoning Plan on their businesses. The complexity of the Package (see section 4.4), which made it difficult for people to understand their options and successfully apply for assistance and led to delays in assessments and the provision of assistance. A perception that employees of QRAA, KPMG and the Department lacked awareness and understanding of the industry, region and practicalities of running a business. The perception that assistance was not provided equitably, as discussed in section 4.12. The many changes to the Package which, while responding to stakeholder feedback and concerns, also contributed to confusion, complexity and a perception that assistance was not provided equitably. The fact that many people applied for ‘Simplified Business Restructuring Assistance’ because of the need for immediate financial support and complexity associated with 53 Review of the Great Barrier Reef Marine Park Structural Adjustment Package the ‘Full Business Restructuring Assistance’ component. Many people later regretted their decision and felt they would have received significantly more if they had applied for full business restructuring assistance. 4.8 Implementation planning An implementation plan for the Package was developed in April-May 2004, in the context of planning and reporting obligations to the Cabinet Implementation Unit in the Department of the Prime Minister and Cabinet. The implementation plan incorporated the following key elements: governance implementation strategy risk management stakeholder engagement and communications strategy resources procurement plan quality assurance, monitoring and evaluation. The risk assessment and risk management plan included in the implementation plan was the only risk assessment and risk management plan prepared for the development and management of the Package. It is understood that the implementation plan was not revised over the life of the Program to take account of changing circumstances. The Plan required the Department to report quarterly on progress and emerging issues and risks to the Cabinet Implementation Unit, although it is understood there were limited resources available to identify and assess risks. The plan and the quarterly reports were signed off by the Secretary of the Department. The Review concludes that the initial development of the implementation plan fulfilled best practice principles, as did the approach and adherence to regular reporting. The Australian Government had agreed in February 2006 that an independent review of the development and implementation of the Package should be undertaken to guide future policy development. This was not commissioned until 2008, and thus was not able to influence the GBR Package. 4.9 Governance and administration of the Package Overall responsibility for administration of the Package rested with the Department. In April 2004, the Department engaged the Queensland Rural Adjustment Authority (QRAA) to assist it in processing and assessing applications. QRAA is a Queensland Government agency with extensive experience in the administration of restructuring and structural adjustment programs in a number of industries. Subsequently, following the expansion in the scope of the Program and the receipt of a large number of applications in April 2006 (in advance of the closing date for applications), KPMG was engaged to provide additional assistance with the assessment of applications. KPMG was selected on the basis that the Department considered that they had good industry knowledge and financial experience. Roles and responsibilities for the assessment of applications varied for the different components of the Package and are summarised in Table 5. 54 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Table 5: Agency/group assessing applications made under Package Package component Agency/group assessing initial decisions Comments Agency / group assessing appeals Comments Exit assistance for fisheries businesses – licence buyout DEWHA SAP Team QRAA provided input DEWHA SAP Team Exit assistance for fisheriesrelated businesses QRAA (DEWHA) DEWHA SAP Appeals Team processed only one application DEWHA SAP Appeals Team For further detail, refer to flowchart of application and appeals process. Simplified business restructuring assistance QRAA Information to run the Simplified Business Restructuring Assistance component of the package was provided by Primary Industries (QDPI&F) DEWHA DEWHA outside of assessment team Full business restructuring assistance QRAA / KPMG DEWHA SAP Team provided oversight DEWHA SAP team and then Appeals Team For further detail, refer to flowchart of application and appeals process. Business advice assistance QRAA / KMPG $1000 was an automatic payment processed by QRAA. n/a Some appeals for FBRA / FRBEA included a business advice cost component DEWHA Two appeals received only Application for amounts over $1000 were considered alongside applications for other fund components. Employee assistance QRAA The Exit Assistance for Fisheries Businesses (i.e. fishing licence buyout) component of the Package was assessed by QRAA with support from the Department. A technical advisory committee, with representatives from the Department, the Department of Agriculture, Fisheries and Forestry, the Queensland Seafood Industry Association, the Queensland Rural Adjustment Authority and the Queensland Fisheries Service, provided advice on: 55 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Effort reduction targets for each fishery. The adequacy of coverage for each fishery based on effort reduction targets. The regional distribution of effort reduction. Issues to be taken into account in measuring impact. The interpretation of catch and effort history data. Other relevant issues. Applications under the Simplified Business Restructuring Assistance component were assessed by QRAA, who also made the decisions. Applications under the Full Business Restructuring Assistance and the Exit Assistance for Fisheries-Related Businesses components were processed as follows: QRAA (mostly fishery-related businesses) or KPMG (mostly land-based businesses) undertook an initial assessment of the application and made a recommendation to the Department. A Departmental team based in Canberra considered and reviewed QRAA or KPMG recommendations to ensure consistency/quality assurance with the Package objectives. Decisions were made by the First Assistant Secretary of the then Marine and Biodiversity Division. An independent Departmental team based in Hobart assessed appeals made by applicants. Appeal decisions were made by a Deputy Secretary of the Department. The following diagram shows the processes used for the ‘Full business restructuring assistance’ and ‘Exit assistance for fisheries-related businesses’ components. 56 Review of the Great Barrier Reef Marine Park Structural Adjustment Package SAP Initial Application & Decision Process Applications received and registered by QRAA QRAA sends letter to applicants acknowledging receipt Application remains at QRAA or sent to KPMG for assessment QRAA/KPMG proposed methodology and assumptions Assessment by assessor Confirmation by manager/partner QRAA/KPMG first draft Assessor to draft full report based on methodology and assumptions Review by manager/partner DEW confirmation of proposed methodology and assumptions (Budget A Review) Assessor to email and prelim draft report, set up meeting, followup by email QRAA/KPMG final draft Assessor to incorporate comments from DEW review Review by manager/partner DEW First Review QRAA/KPMG send First Draft DEW Confirmation of Final Report DEW decision to send Final Report to QRAA including “Recommended Wording” Letter of offer or letter of decline sent to applicant providing 28 days to indicate their intention to appeal QRAA/KPMG final report Assessor to incorporate minor comments from DEW review Final sign off by manager/partner QRAA/KPMG send Signed Final QRAA/KPMG send Final Draft SAP Appeals Process Appeal or intention to submit appeal forwarded to DEWHA Secretary via QRAA Commencement of appeal Case officer (CO) nominated Appellant notified Information from original assessment provided by KPMG, QRAA, SAP team Assessment process conducted by CO with reference to program criteria, guidelines and interpretations, models and history / precedents set by relevant cases Draft appeal assessments provided to appellant/business advisor Review of draft Submission of draft Decision (letter of assessment by assessment to offer or rejection) Recommending Decision Officer provided to appellant Officer (RO) (DO) (Dep Sec) through QRAA (Assistant Secretary) AgreeAgree- Information from other sources ment ment As required – revision of draft assessment based on RO or DO comments Figure 7: Process flow charts for inputs and decisions made on initial applications and appeals. To 10 September, 2009, the administrative costs incurred by the Department in administering the Program were $8.4 million. Key elements of this expenditure included expenditure on consultants, primarily QRAA and KPMG and Department salary-related costs. Table 6 provides a breakdown of administrative costs. Table 6: Administrative costs of the Package 57 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Expenditure component 2004–05 2005–06 2006–07 2007–08 2008–09 2009-10 Total ($ ’000) ($ ’000) ($ ’000) ($ ’000) ($ ’000) ($’000) ($ ’000) — — 1,087.875 Salaries and related expenditure – Canberra Team 88.165 445.217 325.130 Salaries and related expenditure – Appeals Team — — 229.919 311.549 Administrative expenditure – Canberra Team 42.543 28.227 11.877 0.370 Administrative expenditure – Appeals Team — — 10.582 2.897 Travel14 – Canberra Team 25.383 16.617 26.569 2.817 Travel – Appeals Team — — 1.376 10.655 1,690.230 1,634.835 1,827.884 — — Consultants Legal services Grants Total expenditure 802.126 13.810 229.363 212.000 164.500 1,184.027 2,128.937 3.376 — — 2,360.375 2,484.678 167.322 — 8.824 — 7.539 — .124 — .042 708.914 83.017 22.345 — 71.386 — 19.570 .110 5,955.185 16.406 — 33.592 — — 376.500 200.091 0.276 8,358.384 The average ratio of administrative costs to program costs over the four years from 2004–05 to 2007–08 was four per cent. Although there are no standard benchmarks for the ratio of administrative costs to program costs, this review considers that four per cent is relatively low, taking into account that it includes the costs of administering the appeals processes. Given earlier observations within this review that communication and consultation was underdone in this program, it may be that the level of resourcing to Departmental teams was less than that required. The consultancy costs of $5.96 million (initially to engage QRAA and then, later, KPMG), amount to about 73 per cent of program administration costs. This was justified by the Department’s need to acquire capacity to assess applications. When, in the Department’s view QRAA did not have the capacity to undertake the task alone (as discussed elsewhere (section 4.10), QRAA experienced difficulty in recruiting staff with the skills and experience required to deal with the inherent complexity of some components of the Package), they secured the assistance of KPMG. 14 This item includes travel for departmental staff and non-departmental staff 58 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Assessments by QRAA generally required extensive review and reworking by the Department. This accorded with comments received from stakeholders, some of whom suggested that QRAA and KPMG lacked awareness and understanding of the industry, region and practicalities of running a business. There was considerable scope for applicants to challenge assessments and appeal initial decisions. A relatively small proportion of all cases (10.4 per cent) and 35.5 per cent of FBRA cases were appealed, 76 per cent (77.2 per cent of FRBA) successfully. Table 7 provides analysis of the quantum difference of appeal decisions broken down into categories related to the size of the original application. It is clear that there were very significant dividends (52–71 per cent higher payments) for all appellants, regardless of the size of their original claim. In the case of businesses with very large (>$1 million) applications, the quantum of the increase was highest ($170,000 median), but the final result as a percentage of the original application was significantly lower than for all of the other categories. Table 7: Financial analysis of the benefits secured through the appeals process. Initial application category ($,000) Number of appellants Total payout per category Median Median First decision Second decision (after appeal) Median % difference (first: second decision) Median % second/final decision as $ of initial application 0–125 18 $331,559 $13,853 $44,020 +71.29 76.72 125–250 36 $2,363,122 $62,708 $147,702 +48.13 86.23 251–500 47 $5,710,441 $91,000 $265,165 +53.10 66.41 501–1000 35 $5,310,426 $106,735 $326,496 +51.79 52.78 >1000 33 $10,102,505 $214,229 $596,512 +61.14 32.69 It is clear that the approach taken by the appeals team (i.e. carefully working through each claim, in light of the issues raised in the initial assessment of the claim, and in consultation with the appellant and/or their agent) provided a dividend to the vast majority of those who chose to appeal. Their effort and approach was strongly commended by many stakeholders. The Review found no evidence to suggest that the appeals team differed in their interpretations of the guidelines from the QRAA, KPMG and Departmental teams that conducted the original evaluations. As game theory would predict, it is clear that as the Package ‘matured’ and networking among applicants and appellants increased (facilitated in the main by legal/financial advisors), the approach to and content of appeals improved. Thus, the chance and dividends of successful appeals also increased. 59 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 4.10 Timeliness of decision making Table 8 details processing times for applications and appeals under each element of the Package. Table 8: Processing times (weeks) for applications made under the Package. Package component Average time for processing initial applications Median time for processing initial applications Average time for processing appeals Median time for processing appeals Exit assistance for fisheries businesses – licence buyout 10.6 8.4 n/a n/a Exit assistance for fisheries-related businesses 38.6 36.9 10.5 - 3.2 1.9 n/a n/a 40.2 37.9 14.1 12.0 Business advice assistance 1.7 0.1 - - Employee assistance 5.6 0.1 4.6 - Simplified business restructuring assistance Full business restructuring assistance Applications under the ‘Full business restructuring assistance’ and ‘Exit assistance for fisheries-related businesses’ components, often took a considerable time to assess. The primary cause of these delays appears to have been the complexity of those Package components. Much of the time taken to process and determine applications was spent going back to applicants or their advisors (often on a number of occasions) seeking adequate information to substantiate the applicants’ claims. As noted previously, many applicants had limited financial literacy and sometimes inadequate or poorly organised financial records. The provision of adequate information to substantiate claims was necessary from the Department’s perspective to ensure that funds were spent appropriately in the context of the nature and scope of the Package and the requirements for the expenditure of public money under the Financial Management and Accountability Act 1997. Processing times were also affected by the need for QRAA to rework its assessments of individual applications following initial review by the Department, with an average of 3–5 reworks per claim and up to 15 in some instances. The Review heard that QRAA had difficulties in attracting suitably skilled and experienced staff to undertake the assessments and that this had an adverse impact on the quality of the initial assessments provided to the Department. QRAA also noted that the Department’s approach to consultation regarding the design of the Package and its complexity compounded their staffing issues. In QRAA’s view, early guidance from the Department was considered to be at too high a level to be particularly useful for claims assessment. Clearly this is more evidence that the timeframe for the development and announcement 60 Review of the Great Barrier Reef Marine Park Structural Adjustment Package of Package had negative impacts on a number of components of the Program. Processing times for QRAA improved over time as the Program evolved. Other factors contributing to processing times included: A late rush of applications in the months before the closing date of 31 May 2006, which resulted in an extensive backlog of claims. The approach of making draft offers to applicants before they were finalised, which often led to considerable discussion and negotiation. The provision of an appeals process which, while beneficial to the applicants concerned, also added to processing times. Progress with the processing of claims was monitored by the Department on a monthly basis. The Department discussed issues with QRAA regarding processing times and a range of strategies were implemented to overcome backlogs, including: Providing additional resources to QRAA. Working with QRAA to simplify claims assessment processes. Engaging KPMG, Canberra, to provide additional claims assessment resources. Developing guidelines for the assessment of claims. These guidelines evolved over the life of the Package in response to emerging assessment issues. They provided guidance and advice to the assessors on how to treat particular issues such as testing the viability of a business, business restructuring for lessees of fishing licences, and fishers exiting via full business restructuring. Many stakeholders considered that the value of the assistance provided was significantly discounted by the considerable time involved in finalising applications. This was compounded by the fact that many individuals and businesses suffered an immediate impact from the time the Zoning Plan took effect and were otherwise under financial strain from compounding factors affecting the industry, such as Queensland fisheries management changes, fuel prices and exchange rates. A further concern raised by a number of people consulted during the Review was the timing of payments. Payments made close to the end of the financial year often exposed the recipients to major tax bills because they had virtually no opportunity to plan their affairs to minimise or reduce their taxation liability. This discounted the value of the assistance, in some cases significantly. This tax liability issue was offset, at least in part, through the provision of a ‘hardship payment’ in May 2006, increasing full business restructuring assistance payments by 20 per cent. The Review concludes that the compounding impacts of complexity, multiple changes to the Package and its guidelines, and capability shortfalls in QRAA (and the Department at times of high demand) impacted on the ability of the Department and its agents to deliver adjustment decisions and payments to those that required assistance. Lengthy delays to decisions and payments had a significant negative impact on businesses affected by the Zoning Plan. 4.11 Employee, social and community assistance elements of the Package Employee assistance consisted of a one-off payment of $5000 (for master ticket holders) or $3000 (for fishing boat crew and employees of land-based fishery-related businesses to cover the costs of dislocation, retraining etc resulting from the loss of employment due to the rezoning). QRAA assessed and paid applicants for employee assistance: 118 out of 61 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 298 applicants were paid assistance; the average payment was $3847; and payments totalled $454,000. Assistance provided under the social component of the package included: A grant of $249,000 provided to the then Department of Family and Community Services to supplement existing financial and crisis counselling programs in Queensland. Employment of officers in industry organisations (QSIA and ECOFISH) to facilitate fishers’ access to social support services and business advice. Grants to QSIA and ECOFISH totalled $213,000.This funding supported activities such as liaison with government agencies and development of a 'how-to guide’. Community assistance was provided through supplementation of the Regional Partnerships Program to undertake initiatives in regional communities impacted by any restructuring in the fishing industry. The Regional Partnerships Program was initially administered by the then Department of Transport and Regional Services, but in the last year of the Package it was taken over by the Department. There were many community grant applications, of which three were successful. Detailed data on the employee, and social and community assistance elements of the Package are inadequate to allow a comprehensive evaluation. The stakeholder survey contained questions related to these three components of the package. In general, respondents were either unable to answer the question of whether these components were well targeted, successful and beneficial, or they believed they were not. In conclusion, there was little adverse comment about the employee, and social and community assistance components of the Package from the people who were meant to benefit. The one exception concerned the SBRA business advice provided by QRAA officers, which for some stakeholders was seen as either not helpful or misleading. To balance this, the Review Team received strong support for the personal approach taken by some QRAA officers. The Review supports development of targeted employee, social and community assistance within future packages, particularly where these can be linked to existing regional initiatives that are likely to have significant local knowledge. 4.12 The achievement of equitable outcomes for applicants As the Package progressively evolved to meet a range of stakeholder concerns and issues, a complex set of guidelines evolved to provide the basis for assistance to stakeholders. Stakeholders ranged from fishing equipment suppliers to commercial fishers; fish processors to fish shop owners; boat builders to boat sales agents; and recreational fishing equipment retailers to charter boat operators. The guidelines required each claim/application to be assessed on the unique situation of individual businesses with respect to zoning impact, debt, profitability, business planning etc. Under these circumstances, an assessment of financial equity between cases would require a full reanalysis across a wide range of differing circumstances and business sectors – a task considered beyond the scope of the Review. Thus, an alternative approach was taken. First, the procedural fairness of the Package was reviewed in respect to the way individuals and their applications were considered by the Department and/or their agents. This was followed by a broad review of the potential differential impacts on individuals of progressive changes in the Package and the overall complexity of the process. 62 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Procedural fairness As outlined above, the Department developed a rigorous governance model for evaluation of applications and subsequent appeals against initial decisions. This model was followed closely by the two Departmental sections charged with delivering the Package. The initial decisions and appeals were managed by independent teams, overseen by different senior executive service delegates of the Department. Detailed analysis by this review of a random subset of applications and appeals confirmed that thorough records of all decisions were maintained, as were review comments and questions from delegates. The appeals team were provided access to all files and information provided for the initial application, but worked independently in reviewing the original decision. Despite the high percentage of successful appeals, the interpretation of the guidelines by the two sections appears to have been consistent, based on interviews and review of the documentation. Thus, the Review concludes that the Department conducted its evaluation of applications and appeals following good governance and procedural fairness guidelines, and that these procedures neither advantaged nor disadvantaged individuals. Differential impacts of changes in the nature and scope of the Package on individuals Notwithstanding the procedural fairness of the Department, there was considerable concern amongst those applicants interviewed that they were not treated consistently or equitably under the Package. Almost 80 per cent of stakeholders disagreed that the Package was provided on an equitable basis. Figure 8: Response to the stakeholder survey proposition: ‘Assistance was provided on an equitable basis across my industry.’ The most serious and common stakeholder concerns around equity were: 1. Those who chose and accepted the Simplified business restructuring assistance (SBRA) early in the processes were disadvantaged relative to those who applied later for Full business restructuring assistance (FBRA) because: 63 Review of the Great Barrier Reef Marine Park Structural Adjustment Package a. Their early decision was based on the relative benefits of the two funds ($50,000 compared to the initial FBRA cap of up to $200,000), their assessment of the probability of being successful at securing more assistance when overall funding was likely to be limited, and the dire state of their businesses. If they had known that the FBRA would expand to $500,000 and then finally be uncapped, and that the overall funding was not going to be limited, their argument is that they would have opted for an FBRA application. b. Their decisions were in many cases influenced by advice (or, as some of those interviewed claimed, ‘pressure’) from officers or representatives of the Department that taking the SBRA would be in their best interest, given the uncertainty surrounding their cases and the short period (28 days) provided to accept an SBRA offer or make a full FBRA application. c. A limited number of stakeholders in this group also questioned whether the dual role of QRAA officers in providing advice and assistance to applicants, as well as assessing applications, represented a conflict of interest, and noted that they had been disadvantaged by the late release of the PLBBIPS data and a ‘how-to guide’. The Review found that many of these stakeholder concerns were based either on mis-interpretation or mis-understanding of the package guidelines, e.g.. at the time the SBRA was introduced, the FBRA cap was $500,000, not $200,000; the SBRA was offered at a time when Package expenditure for licence buy-outs had significantly exceeded the initial funding estimates, and the door had been opened to significantly increased FBRA payments, so there was no hint that it was SBRA or nothing; and the PLBBIPS was supplied and discussed at port meetings in February-March, 2005, shortly after the licence buy-out in December 2004 (i.e. well in time for consideration of SBRA versus FRBA options). The Review found that many stakeholders were inadequately prepared for making the decision whether to apply for (complex) FBRA or accept the easier and faster SBRA. In making this choice, many chose not to seek professional advice or found advice unhelpful. Many were in financial difficulty and opted for a quick and certain payment.15 In hindsight, many SBRA recipients regret their decision in light of the significant FBRA payments to others in their sector and ongoing financial hard times for the GBR fishing industry. It is beyond the scope of this review to test the veracity of claims that officials pressured and/or gave invalid advice to individuals to accept the SBRA over FBRA. These claims were made from one end of the GBR coast to the other, suggesting that many had heard this advice first- or second-hand. Regardless, in future programs, the Department needs to ensure that clear and consistent advice is provided to all those affected by declaration of marine reserves. In the age of electronic communications, it is recommended that this advice be available and easily accessible on the Departmental website, and supported by a frequently asked questions page. Many of those who opted to apply for FBRA rather than SBRA received significantly more adjustment funding from the Package than if they had chosen the SBRA component. However, given the availability of choice (including the 15 Note a number of fishing businesses applied for both the SBRA and FBRA components of the Package, and were able to and chose which to accept after the decisions were made. 64 Review of the Great Barrier Reef Marine Park Structural Adjustment Package provision to apply for two components and choosing which suited best), the fact that those who opted to accept SBRA were well aware that doing so ruled out future claims, and the procedural fairness under which the Package was delivered, this review concludes that the SBRA component was delivered equitably. 2. Within the inherently complex FBRA process, the evolution in scope and increased potential benefits and the ‘gaming’ skills of applicants (particularly those who used advisors/consultants who were able to understand what did and didn’t work within claims) advantaged those who remained in the game for longest and used (often expensive) professional advisors. This introduced inherent inequity into the Package. Commonly raised specific concerns were: a. The perception that the Department ensured that assistance was provided on a least-cost basis to the Commonwealth Government. b. The perception that the Department changed its interpretation of the assessment criteria, as evidenced by changes to the guidelines. c. The perception that the introduction of the ‘two thirds rule’ introduced unfair advantages to those that had claims pending when this was articulated by the Department. d. The perception that those who used professionals to develop and negotiate their claims for assistance and those applicants who did not had unequal probability of success. e. The perception that businesses which had debt benefited more than those that did not. f. The perception that the introduction in 2007 of the ‘investment option’, in response to concerns raised by land-based businesses, increased the potential payments to those still in the application/appeals process, thereby disadvantaging those who had already accepted FBRA payments. Regarding these claims, the Review found that: The Department was justified in offering ‘least cost’ options as all decisions were made following the Package guidelines. There is no provision for Government to provide public funding over and above what is judged as fair and least cost. The assessment process always sought the least cost option for restructuring and if debt reduction was that option it was the basis of the offer made. The aim of the restructuring process was to achieve the least cost income stream to manage the assessed annual impact of the rezoning. Many of the changes introduced by the Department indeed advantaged those individuals/businesses with applications or appeals pending. However, where there was a change in policy/rule, the Department reviewed all previous payments made within that component of the Package, and where recipients would be better off as a result of that change an additional payment was made to applicants even after their acceptance of an offer. No alternation was made to those who would be worse off. Regarding the inequity claims around debt, it was true that some (but not all) businesses benefited by receiving more money. The benefit depended on the nature of the actual debt as the cheapest (highest interest rate) debt was always chosen first – including credit cards with 20% interest charges – this providing a five times multiple. 65 Review of the Great Barrier Reef Marine Park Structural Adjustment Package The rationale and approaches taken to the adjustment of debt were discussed thoroughly with stakeholder representatives, accepted and welcomed by industry from the beginning of the Package. Inevitably, when developing such a complex set of provisions, there will be some that benefit one group more than another, while others will be the opposite. Looking at the debt provision/guideline in isolation ignores the fact that many businesses that did not have debt received significant payments to facilitate other adjustments. Thus, the Review considers the singling out of debt adjustment as an inequity within the Package to be invalid criticism. Consistent with previous conclusions regarding procedural fairness, the Review found that teams evaluating original applications, and appeals, consistently ensured that where a new provision was introduced (e.g. ‘the two thirds rule), or where an interpretation altered as a result of precedent, all pending applications and appeals were reviewed and amended according to the new provision/interpretation. As with all changes, all earlier decisions were also reviewed and additional payments made where necessary. In decisions where the Government agreed that new provisions should flow to all applicants, regardless of the status of their claim (e.g. hardship provisions of May 2006), these were paid to everyone. This clearly meets equity provisions. Criticism of the equity of the investment option appears more substantive. According to stakeholders, after significant pressure from land-based industry, Government agreed to the imperative for adjustment of this sector and in particular adjustment of the investment option; this occurred relatively late in the delivery of the Package. The investment option under the ‘Full business restructuring assistance’ (FBRA) component of the Package was provided to clients where ‘no other restructure option was available’. The option was first introduced towards the end of 2005, to provide an ongoing annual investment return from investment equivalent to the assessed rezoning impact. Originally calculated on a rate of return of 7.25 per cent, the rate of return was increased to 9.07 per cent in October 2006 and was set equivalent to the investment return available on a standard property-based managed fund at that date. In the first iteration, the option had a multiple of 12.75, which was later decreased to 11.03. From the Department’s perspective, the investment option provided a lower multiple than the debt it was prepared to accept. It was therefore introduced in order to cap the payments in cases where debt would have been very expensive to pay out. Once it was clear that higher grants would be paid through the investment restructure option than any of the other FBRA options, business advisors were quick to ensure that applications submitted post 2006 (many of which provided skeletal detail of the businesses involved) had this option as the ‘only viable restructure option’. Without an effective audit process, it is uncertain whether the funds have been used as approved, or not. This option provided greater returns, and more freedom to choose how funds were expended. It is thus not surprising that stakeholders unable to access it (i.e. all those who had settled before this option was first available), were concerned about the equity of the approach. 66 Review of the Great Barrier Reef Marine Park Structural Adjustment Package The benefits of professional advice, challenging the basis for decisions, and the advantages of ‘staying in the game’ are further indicated by the very high success rate of appeals and the significant benefits arising from these. With respect to the achievement of equitable outcomes the Review concludes that: Many of the stakeholder accusations regarding inequity in the Package related to the incremental development of provisions, which necessitated evolution of guidelines. Stakeholder expectations were that within any component of the Package, all applicants should have been judged under one set of guidelines. The Review agrees with this, and finds that this expectation was met by the Department through its thorough appeals process and approach to retrospective payment where these were justified. The post hoc expectation from stakeholders that the Package as a whole should have been reopened for review of all previous decisions in light of sequential changes to the Package is unrealistic. The Departmental guidelines on the rights of applicants following acceptance of offers were clear, and as noted above, the retrospective payments within components of the Package ensured fairness and equity provisions were met. The inherent complexity and evolution of the FBRA component of the Package was a major design flaw in terms of delivery of equitable outcomes. There were Package options that provided to some, but not all, the benefits of higher payments and freedom to chose how funds were expended. It is reasonable that stakeholders hold the view that many ‘features’ of the Package demanded technical expertise to maximise benefits, and that those who invested in professional advice were more likely to benefit than those who did not (although some advisors did much better than others). The ability of advisors to cross-reference Departmental responses to the clients’ applications and appeals undoubtedly challenged the system and allowed these clients to benefit from incremental learning. Improved performance through ‘gaming’ is common in grant schemes, adjustment packages etc, particularly where guidelines are open to interpretation and the range of plausible interpretations is broad. Although not inherently inequitable – everyone had the option of engaging advisors (financial support from the Package was provided to do so) – the ongoing gaming and continuous challenging of the system militated against efficient delivery of the Package, and once again left the Government open to criticism regarding equity. The lesson from this is to avoid open-ended and complex adjustment programs wherever possible. The governance of the Package was well conceived and the Department ensured through a system of checks and balances that the Package was delivered according to the principles of procedural fairness. Thus, decisions at any point in the delivery of the Package were based-on and well aligned with the guidelines in place at that time. 67 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 5 Part C: The costs and benefits of the Package Consistent with the Marine Protected Areas and Displaced Fishing: A Policy Statement 16, the Government’s decision to provide structural adjustment assistance to businesses impacted by the Zoning Plan responded to two policy considerations: The potential for intensification of fishing in areas remaining open to fishing impacting on environmental and fisheries management objectives. Equity, fairness and efficiency considerations, recognising that the benefits of the rezoning were accrued primarily to the public generally, while the costs were experienced by a limited class of fishers and related businesses and communities that had limited ability to absorb or adapt in response to those costs. The following chapter considers, in turn, the cost-benefit of the Package in delivering against these two objectives. 5.1 Managing displacement of fishing effort The ‘Exit assistance for fisheries businesses’ component of the Package sought to manage the potential impacts of the displacement of fishing activities from areas closed to fishing by the Zoning Plan, to areas remaining open. Given that relevant fisheries were fully allocated (and in some cases, investment warnings were in place due to overallocation), the intensification of fishing in areas remaining open caused by this displacement had the potential to compromise both the economic and ecological sustainability of relevant fisheries. Accordingly, the ‘Exit assistance for fisheries businesses’ component sought to purchase and retire an amount of fishing effort from relevant fisheries equivalent to the effort that had historically occurred in areas closed to fishing by the Zoning Plan. To do this, a competitive tender process was employed whereby holders of effort entitlements had the opportunity to offer up entitlements, specifying the price per unit they were prepared to accept. The Government used this process to purchase effort units up to effort reduction targets (ERTs) calculated for each relevant fishery, which included regional targets in recognition of the distribution of impacts. Through this tender process, 122 operators received $33 million for effort entitlements in six Queensland state fisheries (East Coast Inshore Fin Fish Fishery (ECIFF), Queensland Mud Crab Fishery, East Coast Trawl Fishery (ECTF), Coral Reef Fin Fish Fishery (CRFFF), East Coast Spanish Mackerel Fishery (ECSMF) and the other reef line fishery). An independent review of this component of the Package (FERM 2007) found that the approach of calculating ERTs to establish the scale of buyout required for each fishery was generally sound, and the strategy of meeting the ERTs at least cost (i.e. through use of a competitive tender process) had been successfully implemented. FERM cautioned, however, that a lack of catch and effort data of sufficient spatial resolution, and the resultant need to make various assumptions about the impacts of the rezoning, meant that the ERTs derived from calculations were ‘imprecise estimates of the true level of displaced effort’. It is also clear that the ERT for the trawl fishery, in particular, was a source of disagreement with industry. Some industry stakeholders consulted during the Review contend that the trawl fishery ERTs were set too low, and that this has increased competition among the fleet for a reduced resource base, and has 16 Appendix F provides an overview of this policy, consideration of structural adjustment more broadly and Australian examples of structural adjustment in natural resource and biodiversity management. 68 Review of the Great Barrier Reef Marine Park Structural Adjustment Package resulted in reduced viability, as indicated, for example, by reduced unit prices and vessel values. The accuracy of this claim is difficult to assess, given other significant factors also impacting on the industry at the time (discussed in further detail below). The FERM review also considered the potential impacts of latent, or under-utilised, fishing effort on the cost-benefit of the ‘Exit assistance for fisheries businesses’ component of the Package. There was some suggestion that in the net and crab fisheries, fishers who had received a buyout for their active effort were able to re-enter the fishery by purchasing latent effort, thereby undermining efforts to negate the potentially perverse effects of displaced effort. It is unclear whether this is true. Industry stakeholders consulted suggest that it is; however, log book data show decreases rather than increases in effort. The extent to which effort removal provided benefits to the sustainability and profitability of the fisheries and viability of fishing businesses remains an unresolved issue. For example, industry contends that the setting of trawl ERTs below what was justified has increased competition among the fleet for a reduced resource base, and resulted in reduced viability (as indicated by drastically reduced unit prices and vessel values). As discussed below, the buyout came at a time when the Australian and GBR fishing industries were being negatively impacted by a range of external factors, and there is little doubt that these too impacted on the viability of all sectors. This review, in considering other components of the Package, found that the ‘Full business restructuring assistance’ (FBRA) component may have inadvertently undermined the benefits of the ‘Exit assistance for fisheries businesses’ component in negating the effects of displaced effort. In some fisheries, financial support provided to restructure fishing businesses under the FBRA component had the effect of increasing fishing power by supporting investment in larger vessels and engines and fishing gear. In Queensland, where the majority of fisheries are managed through input controls, an increase in effective effort or fishing power without tightening of management controls increases the risks of overcapacity driving unsustainable catches. FBRA assistance has also allowed fishers to diversify into components of fisheries (eg. Queensland East Coast Inshore Fin Fishery), where sustainability limits and impacts on vulnerable species are poorly understood, and controls of catch have been rudimentary. A key conclusion of the FERM review was that ‘unless fisheries management arrangements are capable of controlling the level of effort in areas remaining open to fishing, a fisheries buyout of itself will not necessarily prevent displaced effort from having unsustainable impacts’. This review supports that conclusion. In any future adjustment package, careful consideration should be given to the potential for latent effort to undermine attempts to negate displaced effort, and the potential for structural adjustment support to encourage effort-creep or diversification of fishing activities into species, areas or ecosystems that are vulnerable, unassessed and inadequately managed. 5.2 Responding to equity and fairness considerations In addition to addressing displaced effort, the Package responded to the Government’s view that the benefits of the Zoning Plan accrued primarily to the general public, while the costs were experienced by a limited class of fishers and related businesses and communities that had limited ability to absorb or adapt in response to those costs. A number of Package components responded to these equity and fairness considerations. The Full business restructuring assistance (FBRA) and Simplified business restructuring assistance (SBRA) components of the Package sought to assist businesses to restructure 69 Review of the Great Barrier Reef Marine Park Structural Adjustment Package and operate successfully in the changed circumstances resulting from the Zoning Plan. The Package also provided support for unviable businesses to wind up their operations, and to fishing industry employees made unemployed as a result of the Zoning Plan, to help them find alternate employment. The FBRA component was by far the biggest component of the Package, with over $155 million in assistance provided. Assistance under this component sought to restructure businesses to operate profitably in the context of the Zoning Plan. To access support, businesses had to submit a number of alternative business plans associated with potential restructuring options. Support was then provided to take up the most costeffective restructuring option. Because this approach sought to ensure that affected businesses could remain financially viable, it is more likely to lead to greater benefits than, for example, the provision of compensation for the impacts of the Zoning Plan, which would not necessarily fully offset the costs of adjusting to the Zoning Plan. Further, the requirement to develop detailed business plans on restructuring options provided a mechanism for ensuring that these benefits would be delivered at least cost. This review found, however, that there were a number of practical implications that may have affected the cost-benefit of the business restructuring component of the Package. First, as discussed in section 4.4, the need for detailed financial records, the development of restructuring options and detailed business cases introduced significant complexity into the Package, impacting on effective administration and the capacity of affected businesses and individuals to access assistance. Second, as noted in section 4.2, a wide range of compounding and cumulative factors were affecting fisheries and fisheries-related businesses around the time the Zoning Plan commenced. In this context, it was difficult to ensure that the Package provided support only in relation to the impacts of the Zoning Plan, and not in relation to compounding factors. Against this, if the Package only provided support in response to the impacts of the Zoning Plan, there was a significant risk that the benefits of the Package would be undermined by the extraneous factors. Providing temporary relief to businesses that had become fundamentally unviable clearly undermines the benefits accrued from the Package. Third, business restructuring assistance was assessed and provided on a business-bybusiness basis. While this was a necessary and appropriate means of seeking to ensure assistance was provided on an equitable and cost-effective basis, this review found that the cumulative effects of support for individual businesses may have in some cases undermined the overall effectiveness of the Package. For example, in Bundaberg, the Zoning Plan and a number of external factors have had a very significant negative impact on the prawn trawl fleet that has operated out of the town for decades. A 50–75 per cent reduction in numbers of operators and landings has had a major negative impact on the Bundaberg-based fish processing sector (and other up- and down-stream businesses). Yet, FBRA assistance was provided to all fish processors in Bundaberg, to diversify, modernise and increase efficiency of their operations. The Bundaberg processors interviewed emphasised that it made no sense to have all of them supported to stay in business. Greater benefit would have accrued to both individuals and the local economy if the Package had supported adjustment of a reduced number of operators and provided a mechanism for the remainder to exit. Their view was that while the Package offered a business exit option within the Package, the amount of money available for exiting processing business made that an unviable option. 70 Review of the Great Barrier Reef Marine Park Structural Adjustment Package The Department contends that these views are invalid: attempts were made to discuss rationalization, but the businesses were unwilling to undertake this at the time; early changes in the guidelines to allow multi-business applications were designed to further encourage the sector; and the business exit component of the Package was always ‘uncapped’ and related to business value (i.e. if the business was made unviable by the rezoning (in combination with other factors) the Department paid full business value as determined by an independent valuer). Differences in opinion, interpretation and motivations aside, it seems unlikely that investment of adjustment funding into this sector will result in the same number of profitable businesses as there were before the rezoning, and that the benefits accrued from the cost may be sub-optimal. There is no evidence to suggest that the Department, to guide its investment, started with a ‘structural adjustment plan’; in other words, a plan of how a fishery or an industry sector (as a whole, or within a region) might best benefit from the adjustment expenditure. This is perhaps not surprising given the lack of information available to the Department in 2004 on the nature and extent of likely impacts of rezoning on these industries. It is difficult to plan for an outcome when you are unsure of how the sector or region will be impacted. It is also not generally government policy to engineer the size and shape of private business sectors, except where this is seen as a cost-effective strategy for ensuring sustainable and profitable natural resources industries (see Appendix F for review of the approaches and recent history of structural adjustment in natural resource management in Australia). However, in the case of the up- and down-stream industries affected by conservation management measures, it also makes little sense to provide structural adjustment support on an individual basis without a careful analysis of business viability at a sectoral or regional scale. The Review concludes that, notwithstanding the difficulty of preparing a structural adjustment plan, the lack of a such a plan, based on best estimates or qualitative analyses of impact on the fishing and land-based sectors, was a serious oversight within the Package. In future, this work should be conducted in advance of investment in structural adjustment, preferably incorporating rigorous economic and social analyses. Given that the Department’s guidelines and decision rules for the Package were formed around assistance to individuals and procedural fairness, rather than with any higher objective, measuring the economic benefits of the Package requires an in-depth analysis of viability/profitability of individual businesses, pre- and post-adjustment. The Review recommends that this analysis should be undertaken for the non-fishing sectors, both as a quantitative cost-benefit analysis of the Package, and as a guide to future investments in structural adjustment of fishing-related businesses. Within the fishing sector, the Package combined fishery buyback and industry restructuring components – an unusual approach to adjustment of a commercial fishing sector. The Review recommends that over the next two years a detailed bio-economic analysis should be conducted of the impacts of structural adjustment on the six Queensland fisheries assisted by the Package. Of particular interest would be the impact of adjustment assistance on the efficiency and profitability of individual operators; the extent to which Package funds have been reinvested in the fishing and related industries of the region; and the extent to which this investment has impacted on the levels of effort, catch and sustainability of state and Commonwealth fisheries in the region. 71 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 5.3 Economic benefit to regional economies At a regional level, commercial fishing accounted for less than one per cent of the gross value of production of industries in the broader GBRMP catchment in 2002 17. Thus, the financial benefits of the Package are unlikely to have had a significant and ongoing economic impact at a regional level. There are, however, major concentrations of fishing and fishery-related businesses at a number of ports along the GBR coast. When designing the Package, the Department was advised that the Zoning Plan was likely to have significantly heterogeneous impacts along the GBR coast, and that this should be taken into account. They did this through some regional focusing of license buyouts, and by using a land-based business tool (using data from consultant reports, Queensland Department of Primary Industries and Fisheries and the Queensland Department of Transport) which took regional impacts into account for the FBRA component of the Package. The Review understands that the Department has not conducted an analysis of the assistance provided by the Package to particular centres or regions, or a comparison of what was provided against the projected needs analysis18. The Review recommends that this kind of analysis should be conducted as part of the broad bio-socioeconomic analysis of the Package outcomes outlined in section 5.2 above. The $209 million in structural adjustment assistance provided over the last four years – over $50 million per annum – is substantial compared to value of fishing production from the GBRMP. The average annual value of Queensland wild catch fisheries production over three years from 2004–05 to 2006–07 was $196.1 million19, of which approximately one third ($65 million per annum) comes from the GBRMP region 20 affected by the Zoning Plan. Even without quantitative analysis, the injection of significant adjustment funding will have had a significant positive financial impact on the fishing and related sectors, and flow-on effects through fishing industry and benefits to the communities most closely associated with fishing. Offsetting this, however, was a number of significant externalities that severely and negatively impacted the viability of many Australian fisheries, including those affected by the rezoning. Over the period 2004–2009, fishers along the GBR coast experienced: Significant increases in fuel price. Shifts in foreign exchange rates (reducing export earnings). Competition for labour with a booming mining sector. Bad weather and extreme cyclonic events. Increased imports of cheap seafood with resultant loss of market and lower prices for Australian product (prawns in particular but also finfish on the local market). A series of changes to Queensland Government fishery regulations that reduced access to resources and increased the cost of doing business. 17 Productivity Commission 2002 reported in BRS 2003. 18 BRS 2003 19 ABARE 2008 20 BRS 2003 72 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Creation of the Great Barrier Reef Coastal marine Park by the Queensland Government without the provision of assistance to manage the impacts on displaced fishers. Falling capital value of vessels, licenses and quotas. These, combined with the impacts of the rezoning drove profitability down to the point of where many operators and fishery-related businesses were unviable. Thus, while the Package may have seemed generous from a perspective that it provided a major injection of funds into the fishing and related industries, it was not sufficient to stave off financial losses. Indeed, a consistent comment across a wide range of stakeholders was that the Government’s $209 million adjustment investment would have best been used to conduct a more complete buyout of the GBR fishing fleets. 5.4 Ecological benefits of the Zoning Plan In many respects, the Package represented a transaction cost against the expected ecological benefits of the 2004 Zoning Plan. The Government’s commitment to increasing resilience of the GBR in the face of multiple pressures from climate change, habitat degradation (resulting from polluted discharge from GBR catchments), and fishing, prompted the proactive and precautionary declaration of 33 per cent of the GBRMP as green (no-take) zones. The Zoning Plan has since been applauded globally, and is being used as a model for many other marine conservation initiatives. That this major policy decision was supported by only high-level socioeconomic analysis (i.e. without detailed assessment of the impacts of the Zoning Plan, or other concurrent regulatory and economic pressures, flowing from the decisions) suggests a view within Government and the GBRMPA that regardless of the quantum of transaction cost, the decision was justified by the risks to the reef weighed up against the benefits of increased protection. Having invested $209 million in structural adjustment, there is as yet relatively little data regarding the impacts of the rezoning on the GBR. However, early indicators appear to be positive. The GBR Outlook Report 200921 concludes that: ‘the Great Barrier Reef is one of the most diverse and remarkable ecosystems in the world and remains one of the most healthy coral reef ecosystems. Climate change, continued declining water quality from catchment runoff, loss of coastal habitats from coastal development and a small number of impacts from fishing are identified as the priority issues reducing the resilience of the Great Barrier Reef’. The report identifies that the 2004 zoning is having positive effects. The abundance and size of key fish species in areas now closed to fishing has increased, while the impacts of non-extractive activities, such as tourism, some research and shipping, are minimal. This review makes no judgement on the adjustment cost versus ecological and financial benefits derived from the Zoning Plan. In future, however, it is recommended that an integrated and comprehensive analysis of the perceived conservation benefits, projected impacts on ecosystem services and socioeconomic costs of conservation measures should be undertaken before the declaration of marine protected areas. 21 GBR Outlook Report : http://www.gbrmpa.gov.au/corp_site/about_us/great_barrier_reef_outlook_report 73 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 5.5 Stakeholder perspectives on cost-benefits Despite the substantial expenditure, a majority of stakeholders across all sectors felt strongly that the Package failed to adequately compensate them for the impacts of the Zoning Plan. At the time of this review, many had suffered and were still suffering severe financial hardship, in their own assessment due in large part to the rezoning. Thus, they saw little long-term benefit accruing from the Package expenditure. On questioning stakeholders as to whether the Package had provided any short-term benefits, a number of fishers and land-based businesses noted that the provision of funds had helped in the short term, but this had been rapidly eroded. A minority indicated that the Package had assisted them significantly; for example, to adjust/restructure their operations to meet the changes flowing from the Zoning Plan – In the case of fishers: to exit; reduce or retire debt; improve vessels and/or gear; or to target other areas/fisheries. For shore-based industries: to reduce or retire debt; to diversify into nonfishery-reliant activities; move outside the GBRMP. The extent to which businesses considered they benefited from the Package appeared related to: The level of assistance received. The nature of the businesses (those with good business plans and solid records were more likely to be successful with adjustment applications and to accrue significant benefits, than many of the smaller fishing and land-based operations). Whether they had legal or financial assistance. Many considered that the value of the assistance provided was significantly discounted by the considerable time involved in finalising applications and the impact of the unpredictability of payment timing on taxation of monies they received. Fees for financial and legal advice – often significant and tied to the level of assistance received – also decreased the benefits flowing to many businesses. This review observed first-hand the significant emotional cost to some individuals from the impacts of the Zoning Plan and the long-running antagonism surrounding the development and management of the Package. Clearly, this was unintended. However, to avoid a repeat of the antagonism, future marine reserve development needs to involve more effective consultation with and support for stakeholders throughout marine reserve development processes, and minimise the complexity of adjustment arrangements. 5.6 Cost-benefit summary The very short time period available for the Department to develop the Package, combined with the paucity of economic and social baseline data and socio-economic assessments of the impacts of the Zoning Plan, prevented quantitative cost-benefit analysis of alternative adjustment approaches prior to announcement of the Package. Thus, the Package had no detailed plan for how sectors could or should be adjusted to maximise benefit. Restructuring without a structural adjustment plan appears to have eroded long-term adjustment benefits, a shortcoming compounded by investment into marginal or even unviable businesses. The relatively small expenditure on buying out fishing licenses did reduce impacts of displaced effort, particularly in the coral trout/reef line fishery and some parts of the 74 Review of the Great Barrier Reef Marine Park Structural Adjustment Package trawl fishery. Taking into account the multiple pressures on the fishing industry, and the particular impact of the Zoning Plan on fishers in the southern GBR, the Review concludes that greater ecological benefits and a more economically sustainable GBR fishing sector could have been achieved if licence buyouts had been a higher priority within the Package. The responsiveness of Government to the claims and needs of businesses led to many changes in the scope of, and approaches to, adjustment. In lieu of either an adjustment plan or a quantitative basis for evaluation of the claims of impact, the Department was left with the difficult task of developing least-cost approaches to adjusting a diverse range of businesses. The adoption within the FBRA component of uncapped support for restructuring of individual business, rather than the alternative of capped compensation for impacts, was at best a risky approach to maximising benefit to cost outcomes. The diverse range of shore-based businesses seeking support, and the complexity of the approaches used opened the system up to gaming, and in the end the move towards payments in multiples provided little guarantee of value for money. The lack of accountability for adjustment expenditure against these multiples was also cause for concern. Five years after the announcement of the Package, there is little in the way of quantitative assessment of socioeconomic benefits, for any sector. The majority of stakeholders interviewed believe the structural adjustment funds could have been used to greater effect for local and regional economies. Many factors outside the control of the Department contributed to dissatisfaction of stakeholders with the Package, and it is important to recognise this in evaluating the comments received during this review. However, the consistency of stakeholder commentary regarding unrealised benefits is persuasive. Seeking the views of businesses on the best ways to maximise benefits flowing from adjustment packages to local and regional economies – as distinct from individual businesses – is recommended in future reserve planning. In many respects, the Package represented a transaction cost against the expected ecological benefits of the 2004 Great Barrier Reef Marine Park Zoning Plan. Having invested $209 million in structural adjustment, there is as yet relatively little data regarding the impacts of the rezoning on the GBR. However, early indicators appear to be positive. 75 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 6 Part D: Comparison of the GBRMP Structural Adjustment Package with the Commonwealth South-east Marine Region structural adjustment process In 2005, the Department undertook an internal review of the GBRMP zoning process and the first 18 months of the Package, in preparation for its development of a national representative system of marine protected areas (NRSMPA). The lessons learned from these two largely independent processes were then taken into the development of the first marine reserve network, in the South-east Marine Region (SEMR). The displaced effort adjustment package for the SEMR reserves was a relatively small component of a $220 million 'Securing our Fishing Future (SOFF)' package, announced by the Commonwealth Government in November 2005. The SOFF Package was designed to deliver profitable and sustainable Commonwealth fisheries for the future and was the most significant financial contribution to the Australian fishing industry ever made by the Australian Government. The SOFF Package included three key features: The Australian Fisheries Management Authority introduced new fisheries management actions to ensure that Commonwealth-managed fisheries remained sustainable. DAFF developed policy and administered the $220 million fisheries structural adjustment package. This included elements such as business exit assistance, business advice assistance, assistance for skippers and crew, onshore business assistance, fishing community assistance and an AFMA levy subsidy. The network of marine protected areas (MPAs) was created in the South-east Marine Region to protect marine biodiversity. Although the GBRMP and SEMR/SOFF structural adjustment packages were similar in many respects, there were key differences: the context/situation in which they were employed; their purpose, design and implementation; their guidelines for providing financial assistance; and their outcomes. This chapter compares the GBRMP Package and SEMR structural adjustment process, with a view to examining the advances made in, and performance of, the latter. These findings then feed into this review’s recommendations on policy considerations and approaches to structural adjustment associated with establishment of marine reserves (Part E below). 6.1 Conservation objectives and the contexts for adjustment The primary fisheries objectives of the SOFF Package were enhanced sustainability and profitability of Commonwealth-managed fisheries, and in the end this involved targeted reduction of overcapacity in three large Commonwealth fisheries: the Northern Prawn Fishery (NPF), the East Coast Tuna and Billfish Fishery (ETBF) and the South East Scalefish and Shark Fishery (SESSF). The SEMR stretches from the far south coast of New South Wales, around Tasmania and Victoria and west to Kangaroo Island off South Australia, an area that overlaps with SETF and ETBF, and potentially a number of state-managed fisheries. 76 Review of the Great Barrier Reef Marine Park Structural Adjustment Package The conservation objectives for the GBRMP and SEMR were broadly similar. Both sought to protect biodiversity in a comprehensive and representative manner, and to provide adequate spatial coverage to ensure effectiveness of the protection being afforded species, communities and ecosystems. In practice, however, there were very significant differences in the way GBRMPA and the Department met these objectives, and these had significant flow-on effects for the adjustment needs. The GBRMP Zoning Plan followed closely a set of biophysical operating principles (BOPs) designed to achieve specific levels of protection for all bioregions, along the entire GBRMP, and at fine scales. These principles left comparatively little room to negotiate with impacted fishers or to relax representational objectives by moving boundaries. The GBRMP Zoning Plan encompassed extensive areas of inshore and coastal habitat in which commercial, charter and recreational fishing effort was high. Thus, the displacement impact of the zoning, in particular the 33 per cent of the marine park designated as no-take zones, was significant. The lack of a strategy to harmonise GBRMP zoning with parallel Queensland state fisheries management and coastal marine park declarations further impacted on stakeholders. The state decision to force autonomous adjustment fuelled discontent towards the Commonwealth. Finally, there was inadequate consideration of the needs for and likely level of structural adjustment required as a result of the GBRMP Zoning Plan. The SEMR reserve network was developed following an assessment of the conservation values of the SEMR, and taking into account the existing and projected resource use within the region. The definition of habitats was made at a relatively coarse level compared to that used in the GBRMP, and the Department was not constrained by targets for individual habitat protection (i.e. they were able to make calls on which habitats may have more or less protection). The Government released the proposed system of SEMR reserves for public comment in December 2005 and received a number of submissions from industry, conservation groups, scientists and members of the community. The Government made around 20 changes to boundaries and zoning based on stakeholder inputs. The changes produced a reserve network that was both larger and more representative of the region than that originally proposed, and one that had far less impact on industry. The result of this iterative and relatively unconstrained process was a network covering 226,458 square kilometres of representative examples of the diverse seafloor features and associated habitats found in the region. All are within Commonwealth waters. Although some are located on, and others extend onto, the continental shelf, the majority of habitats protected by SEMR MPAs are in shelf-slope or abyssal depths where historically there has been little commercial fishing and no recreational fishing. Thus, the impact of the MPAs on fishers was minimal. In those deep waters where trawling had occurred, a management measure introduced by AFMA as part of the SOFF banned demersal trawling at depths greater than 700 metres. This assisted the acceptance of the proposed MPAs. Having reviewed the GBRMP Zoning Plan and Package, the Department’s approach to establishing the SEMR MPAs was to use broad consultation, remain flexible and seek agreement on areas to be protected and, wherever possible, accommodate options that minimised impacts on the commercial fishing industry (and other stakeholders) while maintaining key conservation objectives. As a result, the SEMR reserve network was far less contentious than the GBRMP Zoning Plan. The Department also recognised the need for integration of reserve planning and evaluation of structural adjustment needs – effectively determining tradeoffs that could achieve the most, at least cost. They worked with DAFF and AFMA to harmonise measures across the SOFF Package (such as the deep 77 Review of the Great Barrier Reef Marine Park Structural Adjustment Package water trawling ban). As a result, conservation objectives were achieved for a relatively low cost22. There was criticism from some stakeholders that this more flexible process had resulted in lower-than-optimal representation of continental shelf habitats where fishing and/or oil and gas exploration existed or was planned. However, it is clear that the approach taken was much more successful in achieving community buy-in than that used in the GBRMP. 6.2 Design and adjustment processes The design and program management of the GBRMP Package are described in Part B of this review. The Department took the following key lessons from this Package into the development and implementation of the SOFF/SEMR structural adjustment package: The pitfalls of short timelines for design and implementation. The largely uncontrolled scope and budget creep. Inadequate focus stakeholder buy-in. The drawbacks of third-party contractors in the delivery of such a complex Commonwealth program. The advantages businesses. on of a consultation, capped, expectation competition-based management program for and getting land-based Thus, the SOFF/SEMR reserve network and associated adjustment package were developed through extensive consultation with stakeholders and with close industry involvement. A consultant with credibility in the south-east Australian fishing industry was hired to facilitate discussions between the Department and industry. Sufficient time was allowed for consultation during key phases of the process and this time was factored into schedules. This ensured that a fully formed package was released and there was no requirement for major revisions or additions. There were a number of factors that made the climate for consultation with industry less challenging within the SOFF than with the GBR: The need for industry restructuring through reduction of overcapacity was recognised by both industry and government in the SOFF negotiations, and thus where adjustment also served conservation objectives, agreement on levels and the nature of adjustment were relatively straightforward. In contrast, the GBRMP Zoning Plan was seen as an imposition, forced with inadequate consultation and negotiation. The Government made a large up-front financial commitment to the SOFF adjustments, allowing industry to feel confident that adequate adjustment compensation was available without protracted debate. In the GBRMP, the funding available for adjustment was more limited, and in the eyes of the fishing industry provided inadequate compensation for the impacts they had suffered. The SOFF consultation with stakeholders was run from the DAFF portfolio, with support from AFMA. Their longstanding and close links with industry undoubtedly 22 The proportion of the licence buyout and other financial assistance this was directed toward SEMR adjustment is not publicly available; however the Review understands that this amounted to approximately $20 million or 10% of the SOFF. 78 Review of the Great Barrier Reef Marine Park Structural Adjustment Package built trust in the process. The GBRMP consultation process, run by the GBRMPA with minimal input from the Department, resulted in significant animosity regarding the rezoning, and distrust towards the Commonwealth Government from a large majority of the fishing and shore-based industries. The SOFF adjustment involved a relatively small number of larger and more commercially sophisticated stakeholders than the GBRMP adjustment. The outcome was that industry supported the buy-out component of the SOFF Package at the outset; stakeholders (individuals and industry bodies) were engaged and accepting of process, had clear expectations on what the package was to deliver, and consequently there was relatively little criticism during its implementation. This is less-the-case for the land based business adjustment, where this Review understands there has been a significant level of criticism from businesses towards the DAFF approach. In contrast, industry support for the GBRMP Zoning Plan was minimal, and criticism of the GBRMP Package was loud and well organised. The inherent distrust and antagonism made development and implementation of the GBRMP Package a fraught process from the very start. 6.3 Package components Both the SEMR and GBRMP adjustment packages included a licence buyback and sought to respond to flow-on effects by providing adjustment assistance to onshore businesses, fishing industry employees, and communities impacted by the buyout. A summary of the SOFF Package is provided in 79 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Table 9, and a comparison of key elements of both packages in Table 10. The primary focus within the SEMR adjustment was on the licence buyback which accounted for 68 per cent of expenditure, while onshore business exit and adjustment assistance took 14 per cent, and community assistance 9 per cent. Expenditure on each of these components was capped. Within the GBRMP Package, over 80 per cent of package expenditure was on the adjustment assistance and 16 per cent on the licence buyback. While the licence buyback cost was capped, the major component of expenditure, business restructuring assistance, was not. There were differences in the licence buyback components of the two packages: in the SEMR this involved a two-stage buyback, allowing operators a second chance to apply, and preferential treatment was given to operators more significantly impacted by closures or management changes. These factors assisted in addressing equity concerns; in the GBRMP Package a single stage buyback process and relatively short time lines meant operators were faced with the one-off choice between exit and adjustment, with no clarity on the quanta of either. The onshore business exit assistance and development assistance provided under the SOFF Package were provided to operations most directly linked to the fishing industry rather than broadly in the case of the GBRMP Package. These offsetting payments were capped and competitive, a consideration made given the primary purpose of the SOFF was fishing industry adjustment. This Review understands that the SOFF has had significant issues with the administration of the industry and community assistance programs of the package. An ANAO report 23 on the SOFF noted “DAFF effectively established the programs and gave potential applicants the opportunity and information necessary to apply for assistance. DAFF developed appropriate program guidelines and a sound framework to assess and approve the applications received for the three programs. However, in practice, the department’s documented processes and procedures were not followed during the assessment process and when recommending applications to the decision makers” This component of the package is yet to be completed, more than two years after the buy-back component was finalized. Another issue with the SOFF was that adjustment to State fisheries was not considered and therefore any impact (however small) on these fisheries was not managed. I understand that this is still an issue for some State-based fishers. 23 Administration of the Securing our Fishing Future Structural Adjustment Package Assistance Programs (http://www.anao.gov.au/director/publications/auditreports/20082009.cfm?item_id=66F1A7791560A6E8AABE7C127C928F24#7FC1C4281560A6E8AAB2152C884132E8) 80 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Table 9: SOFF Package components and costs 6.4 Fishing Concession Buyback (Business Exit Assistance) $149m A one-off, voluntary tender process to encourage individual fishing businesses to exit the industry. A competitive process with a capped budget to reduce excess fishing capacity in those fisheries that are either subject to overfishing, or are assessed as being at significant risk of future overfishing due to excess capacity. While licence holders in all Commonwealth-only fisheries (except the southern blue fin tuna fishery which is internationally managed) were able to tender, the main target fisheries were: the Southern and Eastern Scalefish and Shark Fishery (excluding the Great Australian Bight Fishery, which is not subject to overfishing); the Eastern Tuna and Billfish Fishery; and the Bass Strait Central Zone Scallop Fishery. Funding was set aside to assist the Northern Prawn Fishery with a transition to a management system based on output controls should the industry choose to do so. Commonwealth and State fishers affected by the declaration of Marine Protected Areas in the South East marine region were also be eligible for business exit assistance. Onshore and Related Assistance Programme - $30m Up to $30m available for assistance measures including: grants to help restructure businesses directly related to the fishing industry (e.g. marine suppliers, fish processors and ship chandlers) who are severely impacted by the reduction in fishing activity. Grants of $5,000 and $3,000 each will be paid to skippers and crew respectively who lose employment due to the fishing reductions to help offset the costs of job seeking, retraining and/or relocation. Up to $1,500 each will be available to fishing businesses and directly affected onshore businesses to offset the costs of obtaining professional business advice on their best options. Fishing Communities Programme - $20m Up to $20m for a grants programme to work with local business partners to fund projects capable of generating local economic activity and opportunities in communities that have been affected by the reduction in fishing activity. AFMA Levy Subsidy - $21m For those remaining in the industry, a $15 million subsidy for AFMA fisheries management fees brought in for 3 years on a reducing scale, commencing 2006-07. A further $6 million directed towards improved science, compliance and data collection to ensure improved management outcomes. GRAND TOTAL - $220m Source: 2006 Ministerial media release 81 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Table 10: Comparison GBR and SOFF structural adjustment packages Component / features GBRMP structural adjustment package SOFF structural adjustment package Policy objective(s) Structural adjustment was provided in relation to the GBRMP Zoning Plan recognising industry and community regarding impacts of the Zoning Plan and other factors. Structural adjustment was part of an integrated package focused primarily on reducing overcapacity in the fishing industry and to a lesser extent assist fishers to adjust to impacts of an MPA network. Cost $214 million (June 2010) $220 million budget Capped no yes Balance of expenditure between package components licence buyout 16%, business restructuring assistance 82%, community assistance 2% licence buyout 68%, onshore assistance 14%, community assistance 9% Approach to and cost of business exit – licence buyout (fishing) Tender for licence buyout and may be eligible for FRBEA Tender for concession buyback and may be eligible for onshore exit assistance Business exit (shorebased business) Yes – uncapped total and individual payments Yes – but capped total and individual payments Business restructuring assistance Quantum of payment was initially capped at $200,000 later $500,000 and later uncapped; broad eligibility Capped costs and limited eligibility Business restructuring assistance (fishing) Yes – or uncapped No Business restructuring assistance (related businesses) Yes – all businesses and any degree of adverse impact Yes – significantly impacted businesses may compete for assistance to strengthen the onshore sector Simplified BRA Not available initially, but in revised package, capped at $50,000 Not available Charter fishing Yes No Recreational fishing Yes No 24 $32.9 million to 122 operators in single-stage buyout $149 million to 550 operators in a two-stage buyout24 Source: DAFF annual report 2006–07 82 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Component / features GBRMP structural adjustment package SOFF structural adjustment package Significant impact test Generally no Community assistance Yes Employee assistance $3000 crew; $5000 masters Yes Business advice assistance $1000* $1500 Difficult circumstances payment Yes – 20% top-up No Yes for onshore business assistance; any business can tender a fishing concession Yes Further advice assistance paid to applicants when successful. 6.5 Outcomes In the case of the SOFF Package, the Government was able to deliver a structural adjustment package with greater certainly, on time, to budget and with relatively little adverse stakeholder comment. More favourable outcomes in the SEMR resulted because: An integrated package was developed that addressed fisheries sustainability and industry viability together with the displacement of effort from a marine protected area network. The MPA network in the SEMR had less impact on industry and was less contentious than in the GBRMP. Expenditure was focused on reducing overcapacity through the buyback, rather than on business restructuring assistance. Agencies engaged with industry to develop an overall package that was acceptable to industry and was in fact in industry’s best interests. Sufficient time was available to ensure that the package was fully formed. Expenditure on package components was capped and the budget estimates proved reliable. The licence buyout comprised two phases and gave preferential treatment to fishers incurring a greater level of impact. There did not appear to be issues around the adequacy of economic and social assessment or around data reliability. 83 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 7 Part E: Policy considerations and recommendations for future structural adjustment packages 7.1 Policy considerations Following an agreement on the need for a comprehensive, adequate and representative system of protected areas covering Australia's exclusive economic zone, Australia’s governments have committed to developing a national representative system of marine protected areas (NRSMPA) throughout our entire marine jurisdiction by 2012. As part of its marine bioregional planning, the Commonwealth Department of Environment, Water, Heritage and the Arts is now developing a draft network of proposed marine reserves for each of Australia’s marine bioregions. The Department is concurrently reviewing the policy settings for structural adjustment of industries impacted by establishment of marine reserves. Their intent is to build on the Marine Protected Areas and Displaced Fishing: A Policy Statement 25 . An expected outcome of this review is an updated Australian Government policy on addressing the impacts on commercial activities displaced by the creation of Commonwealth marine reserves. The recommendations below take into account the lessons learned from the GBRMP Package, analysis of the literature and discussions with a number of people involved in recent development of structural adjustment programs involving the fishing industry. 7.2 Recommendations relating to marine reserve structural adjustment policy First, it is important to emphasise that while the Package had many detractors, and indeed this review has found significant room for improvement in the design and implementation of structural adjustment programs for fishing and related industries, the guiding policy of the Package – the 2004 Marine Protected Areas and Displaced Fishing: A Policy Statement – provides an excellent foundation on which to build a more comprehensive marine reserves compensation or structural adjustment policy. Many of the clear statements of intent and directives within the 2004 policy statement were only partially implemented due to the very short lead time involved in the GBRMP Package, with significant negative consequences. The significant and uncapped cost, changes to and complexity of the package components and processes, stakeholder dissatisfaction (setting aside the benefits of the Zoning Plan) and questionable structural adjustment outcomes of the Package suggest the need for an improved approach to adjustment associated with displaced effort in the future. A large number of lessons have been learned from the GBR experience: those most relevant to policy amendments are: 25 Marine Protected Areas and Displaced Fishing: A Policy Statement, Australian Government, January 2004, <http://www.environment.gov.au/coasts/mpa/publications/displaced-fishing.html>, accessed 9 July 2008. 84 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 1. Without a well-defined set of structural adjustment or compensation package guidelines and boundary conditions (e.g. what elements of the affected industry and associated up- and down-stream industries will and won’t be considered; whether or not compensation will be capped; how individual businesses will be evaluated), there is increased probability of “gaming”, “special circumstances” pleading and associated political influence, scope creep, cost overruns and stakeholder dissatisfaction. 2. Without enough time to adapt a policy or set of guidelines to the specific circumstances of each marine protected area displacement (including time to collect and analyse required bio-socio-economic data and consult with stakeholders), the likelihood of the program meeting its objectives is significantly decreased. 3. Fishers, particularly smaller owner-operators, found the complexity of the Departmental processes difficult – in particular with regard the documentation requirements, but also because of their inherent lack of familiarity with such processes. Business advisors were thus required, and a not-insignificant proportion of the Package benefit went to these advisors rather than those for whom the Package was developed. 4. The inclusion of up- and down- stream industries within a structural adjustment process increases complexity. In general terms, one can expect that the further up- or down- stream a business is from the displaced fishing industry, the smaller the impact of displacement will be on the viability of that business. As a result, the ability of the business to autonomously adjust/adapt is greater than those that are more closely reliant on fishers and fish products. The experience with this Package was that the further a business was from the fishing industry, the more difficult it became to quantify the impact and estimate the need/quantum of compensation. 5. There was a fundamental mismatch between stakeholder desires and expectations for adequate (and timely) financial compensation for impacts of the rezoning, and the Department’s approach to implementation of the Displaced Fishing Policy which for some components required complex evaluation of structural adjustment entitlements of individual businesses. The mismatch and associated dissatisfaction created an adversarial environment for development and implementation of the Package. This could have been avoided by simplifying the process. 6. The lack of due and timely consideration of the requirement for, and design of, an adjustment program associated with the GBRMP Rezoning provides a salutary lesson around the need for integration of processes involved in marine park design and implementation and those of adjustment planning and implementation. Assuming that adjustment will remain a tenant of Commonwealth Marine Protected Area implementation, these should be considered components of one process. 7. Despite the Department’s best efforts to run the Package on a least-cost basis, the very significant expenditure suggests that future adjustments should not be conducted without adequate estimation of the economic impacts of fishing displacement, or be offered on an uncapped basis. Given these lessons, the following are recommended for consideration in an amended Displaced Fishing Effort Policy: 85 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 1. To avoid the necessity for each package to be designed from the bottom-up, and the risks associated with special circumstances cases driving repeated amendment (and growth) in adjustment package, we recommend that a displaced fishing policy should be supported by delegated legislation. This would allow core/higher level components of adjustment packages to be set. The legislation would preferably set out a “tool box” of secondary adjustment measures that could be implemented as required. A useful example of this approach can be seen in Commonwealth Fishery Management Plans for fisheries in which statutory fishing rights are established. We accept that this will take significant effort (including wide consultation), and open the Department to the potential for challenges in the Administrative Appeals Tribunal. However, we see significant benefit in broad stakeholder engagement in setting up the delegated legislation, and in providing a strong design framework for this critical component of the Commonwealth’s National Representative System of Marine Protected Areas. 2. 3. The amount of money and assistance set aside for compensation and/or adjustment should be capped. The cap should be commensurate with the projected impact of conservation measures on the fishing and related downstream industries. Adjustment should primarily focus on impacts on the fishing industry. 4. With certain provisos regarding pre-existing fishery management arrangements (see section 7.3 below), the most cost-effective adjustment approach for the fishing industry is reduction of fishing through vessel/effort unit/quota buyout. A two-stage tender process is recommended. 5. There should also be some consideration of compensation of first-order downstream industries (e.g. processors/fish wholesalers), as these are commonly local businesses solely or heavily reliant on the product of local fishers. We recognize that these businesses will not satisfy the requirements for dispossession under just terms compensation. However, there likelihood of significant impact provides an argument for consideration. 6. For first-order down-stream businesses, where economic analysis at the local and/or regional scale suggests fishing sector downsizing will have very significant impacts on viability, consideration of one, or a combination, of the following two approaches is recommended: a. Tendered buyout proportional to the assessed impact b. A formula-based, single compensation payment to all operators in those sectors, based on proportional assessed impact. The compensation should take into account a reasonable period for business adjustment, but certainly not account for ‘lifetime’ impact. 9. For other land-based businesses (second- and third-order up- and downstream and all upstream) operating where fishing is a minor component of the regional economy., autonomous adjustment is recommended. This is in part recognition of the likely positive impacts of marine reserves on increased conservation-based tourism, and in part the inherent autonomous adjustment potential of these businesses. 10. For land-based businesses where fishing is a more significant component of the regional economy, funding directed towards regional assistance programs targeting affected towns/communities is recommended. The lessons learned from 86 Review of the Great Barrier Reef Marine Park Structural Adjustment Package this Package and SOFF regarding community/regional assistance should be taken into account in the design of any future program. 7.3 Recommendations relating to structural adjustment program design and implementation. Drawing on the lessons from the GBRMP Package, and those conducted in the South East Region Marine Reserves development, in the context of the future development of structural adjustment programs, through the relevant agencies, the Government should: Before adjustment is considered and announced 1. Ensure that a comprehensive assessment of economic and social impacts of closures on the relevant industries and regions is undertaken before developing the structural adjustment/compensation package. This must include consideration of potential displaced fishing effort on particular regions. The impact assessment should be done on a consultative basis with industry and other affected stakeholders. 2. Integrating the desired conservation goals with the impact assessment, define the extent of change to be achieved in the fishery and design the buyout and/or restructuring packages in a way which will achieve the change objectives for the fishery. 3. Determine the adjustment requirements to ensure that these adequately take into account the extent and productivity of marine reserve areas and the likely impacts of any displaced fishing. 4. Seek to harmonise, as far as possible, restructuring of a fishery with relevant state government fisheries management policies and programs. In this regard, buyouts and adjustment of fishing fleet size and potential effective effort where there are not adequate fishery management measures to prevent activation of latent effort and increased competition for decreased resource access, should be avoided. Once agreement is reached that an adjustment package is required 5. Define the scope, objectives and components of the structural adjustment (including buyout) package in detail and consult with all relevant industry and government stakeholders to test its efficacy before it is announced. 6. Ensure that a comprehensive stakeholder engagement and management strategy is developed which identifies the key stakeholders and their interests, the Government’s objectives for stakeholder management in respect of each of the key stakeholders and the approaches to be followed in dealing with each of the key stakeholders during both the design and implementation phases, including how expectations are to be managed by the Government. 7. Consider the engagement of a skilled and experienced independent facilitator, with credibility with industry and government, to work within industry and government agencies in the design and implementation of structural adjustment packages. 87 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 8. Ensure that adequate resources, commensurate with the size of the Program, are provided for stakeholder engagement and management during the design and development of the Program and in the implementation of the Program. 9. Ensure that adequate time to consult and engage with stakeholders is factored into program planning and design. 10. Seek to optimise accessibility and minimise the application costs for applicants and facilitate the provision of timely assistance to applicants. 11. Ensure that information about the packages is written and presented in a way that will be understood by industry participants. Information should be thoroughly tested with industry representatives and operators before it is used. 12. Provide adequate levels of advice and assistance to industry participants to enable them to understand the implications of the packages and facilitate their making appropriate decisions about the packages for themselves. 13. Consider establishing a panel of qualified business advisers to assist affected individuals or businesses with the preparation of applications for structural adjustment assistance. 14. Consult and involve the Program implementers in the development of the design of the package as soon as possible and well before the Government makes and announces decisions about the design and scope of the package. 15. Consult with other agencies which have experience in the development and management of structural adjustment packages and feed this knowledge into the design of the package being developed. Once an adjustment package has begun 16. Once a package has been developed and announced, minimise, as far as possible, changes to the scope, contents or assessment criteria of the package. Where changes are necessary, consideration should be given to retrospectively applying the new conditions to finalised claims. 7.4 Recommendations relating to program management The Government, through the relevant agencies, should: 1. Allow adequate time for industry to assess the impacts on their businesses of any closures and consider staged assistance to ensure that affected individuals and businesses receive some assistance once the restructuring of the fishery takes place, and to ensure that businesses are not disadvantaged by lengthy assessment of their claims for assistance. 2. Adopt efficient assessment and review process design arrangements that minimise the amount of re-working of assessments. 3. Set customer service standards for the assessment and approval of applications, including time-related targets for the assessment and finalisation of claims, and monitor and assess performance against these standards. 88 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 4. Measure customer satisfaction progressively as the Program is implemented and delivered and use the results to assist with the delivery and management of the Program, including the management of any third-party service provider engaged to assess claims for assistance. 5. Establish a case management approach to the handling of applicants for assistance, involving the allocation of a nominated case officer to each application providing their contact details to the applicant. Case managers should be required to meet appropriate case management standards and their performance against these standards should be monitored regularly. 6. Ensure that there are appropriate arrangements in place to facilitate locally affected individuals and businesses to make face-to-face contact with representatives of the assessing agency. 7.5 Knowledge management The experience and knowledge derived from the GBRMP Structural Adjustment Program, and more recent programs involving structural adjustment (e.g., SEMR Adjustment within the SOFF; Queensland Government Moreton Bay Structural Adjustment) provide a significant body of experience covering better practice approaches that could be adopted for future SAP design, planning and implementation. The Government should ensure that the lessons learned from these programs are codified through the development and publication of program design, implementation and management guidelines for structural adjustment packages. This will enable the management and staff of relevant agencies to follow better practice in the design, implementation and management of such programs in the future and benefit from the lessons associated with GBRMP Structural Adjustment Package. This guide should build on the work already undertaken by ANAO and the Department of Prime Minister and Cabinet in their publication Implementation of Programme and Policy Initiatives: Making Implementation Matter. 89 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Appendices 90 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Appendix A – Terms of reference Introduction Rezoning of the Great Barrier Reef Marine Park (the GBRMP) came into effect on 1 July 2004. The Australian Government has provided a Structural Adjustment Package (GBRMP SAP) with the objectives to: 1. assist fishers, fishery-related businesses, employees and communities adversely affected by the rezoning, and 2. manage in the most cost-effective manner any displaced fishing effort that has unsustainable ecological or economic impacts. There are five key elements of the Package: Exit assistance Fishing business exit (licensed buyout) assistance Fishery-related business exit assistance (FRBEA) Business restructuring assistance Simplified business restructuring assistance (SBRA) Full business restructuring assistance (FBRA) Employee assistance Business advice assistance Social and community assistance Counselling service Regional Partnerships Program projects. Condition 4.2(n) of the GBRMP SAP – October 2004 Amended Information Package and Request For Offer Guidelines, states that: ‘The Australian Government will review the Licence Buy Out process at its conclusion to determine its effectiveness in meeting the Package objectives.’ The Australian Government has undertaken an independent and comprehensive review of the licence buyout process to determine its effectiveness in contributing to Package objectives. The final report is available at (http://draft.environment.gov.au/ coasts/publications/gbrmp-adjustment-package.html). No further review of the licence buyout component is proposed but a licence buyout review may inform the current review of the Package as a whole. In September 2007 the then Minister for Finance and Administration proposed that the Package be subject to an ex-post review of the cost-effectiveness of the various elements as a basis for guiding future policy development. The then Minister proposed that there be a full independent review of the GBRMP SAP, commencing in early 2008. The Review should focus on the major financial expenditure components of the Package, being the business restructuring assistance components (full and simplified) and the fishery-related business exit assistance components of the Package. 0 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Review outcomes The Review will consider the extent to which the Package has met its objectives. In particular, the Review will consider: 1. The extent to which the Package has met the needs of different sectors, and in particular, commercial fishing industry sectors, recreational fishing and charter operators, land-based fish processing and marketing businesses and land-based service businesses. 2. The level of funds provided for adjustment assistance and why the cost of the Program increased to the extent that it did over the life of the Package. Was the Package cost-effective and could alternative approaches have achieved similar or improved results? 3. Whether regional restructure requirements and fishing displacement caused by rezoning were adequately addressed. 4. Whether the Package was adequately communicated to those impacted and whether those who warranted assistance were provided with sufficient information and support to pursue their entitlements under the Program. 5. Whether the Package was equitable in terms of the assistance provided to recipients under different components and also to different recipients within the same component. Did recipients in similar circumstances receive similar levels of adjustment assistance? 6. Whether the time provided for applications to be lodged and the time to deliver adjustment assistance was appropriate. Were there better ways to administer and deliver the Package? Were applicants adversely affected by modifications to the Package over time? 7. Whether the information and databases available at the time were sufficient for delivery of the Package. To what extent did the availability, reliability and accuracy of information affect the ability to deliver the Package? 8. Whether the employee assistance, community assistance and the Regional Partnerships components of the Package were appropriate and well targeted. 9. Lessons for the design of other Australian Government structural adjustment packages, and particularly those relating to Marine Protected Areas. Have other adjustment packages learned from the GBRMPSAP experience? 1 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Appendix B – Stakeholders interviewed during the Review Person Position Organisation Representatives of the Department of Environment, Water, Heritage and the Arts David Borthwick Secretary DEWHA Donna Petrachenko First Assistant Secretary DEWHA Dr Diana Wright First Assistant Secretary DEWHA Stephen Oxley Assistant Secretary DEWHA Ian Cresswell Assistant Secretary DEWHA Tony Bigwood Director DEWHA Steve Jackson Acting Director DEWHA Andrew Coleman Assistant Director DEWHA Geoff Rohan Assistant Director DEWHA Tania Rishniw Assistant Secretary DEWHA Renee Alderson Acting Assistant Director DEWHA Representatives of other Commonwealth and Queensland Government Agencies Dr Conall O’Connell Secretary Department of Agriculture Fisheries and Forestry Mark Doohan Queensland Department of Primary Industry Jim Fitzgerald Queensland Department of Primary Industry Jim Higgs Queensland Environmental Protection Agency Colin Holden Rodney Hallam Chief Executive Queensland Rural Adjustment Authority Queensland Rural Adjustment Authority 2 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Person Position Organisation Grant Hall General Manager Fisheries Queensland Department of Primary Industry James Larcombe Bureau of Rural Sciences John Talbot Department of Agriculture, Fisheries and Forestry Representatives of Industry Organisations Col Bishop Ted Loveday Queensland Seafood Association Managing Director Queensland Seafood Association Barry Pollock Sunfish David Bateman Sunfish Martin Perkins Executive Officer Queensland Seafood Marketers Association David Windsor Executive Director Australian Marine Park Tourism Operators Bradley Hellem Pilot Partners Individuals and Businesses from Cairns, Townsville, Bowen, Mackay, Gladstone and Bundaberg who applied for and/or received assistance under GBRMP SAP Don Gilson Bundaberg Peter Loveday Bundaberg Sid McKeon FishMac Bundaberg Paul Farmer Urangan Fisheries Bundaberg Seth Parker ASP Holdings, Bundaberg Graham Lucke Bundaberg Electronics Bundaberg Don Robertson Bundaberg Tony Baker Quicksilver Cairns 3 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Person Position Organisation Wayne Bayne Mitchells Marine Cairns Peter Todd Aqua Cat Charters Cairns David Greenwood Solicitor Greenwood Solicitors Cairns Roger Smith Cairns Greg Massey Ben Lexen Marine Cairns Leigh Pickering Norships Marine Cairns Lyle Squire Jnr Cairns Marine Cairns Graham Dean Horizon Seafoods Cairns Paul Goodall Airsure Cairns Bill Izard Cairns Kathleen Broderick Great Barrier Reef Marine Park Authority Michael Kingswall Townsville Andrew and Renae Tobin Townsville Townsville Fishermen Group organised by Terry Taylor Townsville Os Blacker Kapercroft Pty Ltd Gladstone Michael Axford Gladstone Gary Grant JilGild Pty Ltd Gladstone Rob Houghton Keencraft Pty Ltd Gladstone Neville and Stuart Wise Gladstone Dane King Gladstone Wayne and Leanne Teakel Bowen R J Fellows Bowen O F Borlase Bowen 4 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Person Position Organisation Terence Must Arabon Seafoods Bowen Graham Caracciolo Mackay Reef Fish Supplies Mackay DA and KA Pope Mackay Col Mitchell Mackay J Hicks Mackay J and PM Morgan Mackay AF Welk Mackay Chris Thompson Law Essentials Gladstone Mellisanne Grey Brisbane Ken Atherton Mackay Ted Whittingham Gladstone 5 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Appendix C – Survey instrument used during the Review Independent Review of the Great Barrier Reef Marine Park Structural Adjustment Package - stakeholder survey Objectives of review The Department of Environment, Water, Heritage, and the Arts (DEWHA) has established an independent review of the Great Barrier Reef Marine Park Structural Adjustment Package (GBRMPA SAP). The objectives of the Review are to: Undertake an independent review of the GBRMPA SAP including the costeffectiveness of the various program elements, as a basis for guiding future policy development; and Make recommendations on how any future Structural Adjustment Packages within Marine Protected Areas could be more effective, including by identifying alternative approaches. Review outcomes The Review will consider the extent to which the Package has met its objectives. In particular, the Review will consider: 1. The extent to which the Package has met the needs of different sectors, and in particular, commercial fishing industry sectors, recreational fishing and charter operators, land-based fish processing and marketing businesses and land-based service businesses. 2. The level of funds provided for adjustment assistance and why the cost of the Program increased to the extent that it did over the life of the Package. Was the Package cost effective and could alternative approaches have achieved similar or improved results? 3. Whether regional restructure requirements and fishing displacement caused by rezoning were adequately addressed. 4. Whether the Package was adequately communicated to those impacted and whether those who warranted assistance were provided with sufficient information and support to pursue their entitlements under the Program. 5. Whether the Package was equitable in terms of the assistance provided to recipients under different components and also to different recipients within the same component. Did recipients in similar circumstances receive similar levels of adjustment assistance? 6. Whether the time provided for applications to be lodged and the time to deliver adjustment assistance was appropriate. Were there better ways to administer and deliver the Package? Were applicants adversely affected by modifications to the Package over time? 7. Whether the information and data bases available at the time were sufficient for delivery of the Package. To what extent did the availability, reliability and accuracy of information affect the ability to deliver the Package? 8. Whether the Employee Assistance, Community Assistance and the Regional Partnerships components of the package were appropriate and well targeted. 6 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 9. Lessons for the design of other Australian Government structural adjustment packages, and particularly those relating to Marine Protected Areas. Have other adjustment packages learned from the GBRMPSAP experience? Scope of review The Review of the GBRMPA SAP will address all aspects of the Package except the Fishing Business Exit Assistance (FBEA) Licence Buyout process which has been the subject of a separate review. The Review will take into account the results of that review. The Review will address in particular: Fishery-Related Business Exit Assistance (FRBEA), and Business Restructuring Assistance Restructuring Assistance. including Simplified and Full Business The Review will also consider whether the Package contained a suitably integrated set of measures to achieve the overall objective. In this context the Review will also consider other elements of the package, namely: Business Advice Assistance Employee Assistance Community Assistance, and The contribution of the Regional Partnerships Program (RPP) Stakeholder survey The Review Team will be undertaking a range of stakeholder consultations involving oneon-one and focus group discussions with stakeholders associated with the GBRMPA SAP. It is recognised that not all potential stakeholders will be available to attend these meetings and we have developed a questionnaire to enable as many stakeholders as possible to provide their views to the Review Team Thank you for participating in the stakeholder survey and making some of your valuable time available to us. This survey is an important process for the GBRMPA SAP review. The feedback you provide will help the Review Team to evaluate the success of the Program and identify opportunities for improving the design and delivery of similar programs in the future. Your individual responses will be kept confidential and will not be used for any purpose other than the conduct of this review. This survey will take approximately 15 minutes to complete and should be completed and returned by …..date . For any queries related to completing this form please contact (email address). Date ……/………/……. Type of organisation: Please indicate what type of organisation you represent by ticking the appropriate box: Peak Body Association Company/Partnership Individual Other (please specify) 7 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Nature of Business: Please indicate what type of business you operate by ticking the appropriate box: Commercial Fishing Land-based Fish Processing Recreational Fishing Operator Charter Operator Land-based Fish Marketing Land-based Service Business – Not sure what this means – we may want better granularity than this?? Tourist-related Agricultural Retailing XXX Other (please specify)……………………………………………………………………. Staff Numbers / or Membership numbers: () Small (Under 25) Medium (25-150?) Large (150+) Location: Please specify where your organisation or business is located …………………………………………….. Organisation/Company Name (optional) …………………………………….. Which element of the GBRMPA SAP did your organisation/business access Fishery Related Business Exit Assistance (FRBEA) Simplified Business Restructuring Assistance Full Business Restructuring Assistance Social and Community Assistance – Counselling Service Social and Community Assistance – Regional Partnerships Program 8 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Strongly Agree Agree Unable to answer Disagree In relation to each statement please tick the box which most accurately describes your assessment of the GBRMPA SAP Strongly Disagree Statements about the operation of the GBRMPA SAP 1. 1GBRMPA SAP met the needs of my industry/organisation/business 2. 3. GBRMPA SAP was cost effective in achieving its objectives for my industry/organisation/business GBRMP SAP assistance was provided on an equitable basis across my industry 4. 2Information on GBRMPA SAP and how to seek 5. assistance was readily available to my industry/ organisation/business Information on GBRMPA SAP and how to seek assistance was accurate and reliable 6. 3The information on GBRMPA SAP was easy to understand and facilitated my industry/organisation/business applying for assistance 7. 4Assistance under GBRMPA SAP was provided in a timely manner to my industry/organisation/business 8. 5It was easy to track the progress of my organisation’s application for assistance 9. 6GBRMPA SAP delivered real benefits to my industry/organisation/business 10.7GBRMPA SAP delivered real benefits to the local region 11.8Program delivery mechanisms for GBRMPA SAP were effective and met my organisation’s needs 12.9Business advice assistance met my organisation’s needs in terms of the money offered and the quality of the advice provided 13.1The Employee Assistance component met the 0needs of employees 14.1The Employee Assistance component targeted 1the right people 15.1Community Advisory Services were adequate, 2accessible and pitched at the right level 16. Community Advisory Services were targeted at the right people 17. Community Advisory Services met the needs of those assisted 18. 1The Regional Partnership Program projects were successful 9 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Strongly Agree Agree Unable to answer Disagree In relation to each statement please tick the box which most accurately describes your assessment of the GBRMPA SAP Strongly Disagree Statements about the operation of the GBRMPA SAP 19.1Regional Partnership Program projects 4effectively targeted the needs of the region 20.1GBRMPA SAP enabled my 5organisation/business to operate successfully following the receipt of assistance Other Comments 21.2 Are there any other comments you wish to make about the 1 GBRMPA SAP 22. In your opinion, could other approaches to providing assistance been more effective in achieving the objectives of GBRMP SAP? If yes, what other approaches could be used in the future? 23. What improvements, if any, would you make to any similar program in the future, e.g., administration of the Program, provision of information about the Program, timeliness of decision making, etc? Thank you for your views on GBRMP SAP and taking the time to respond to this survey. 10 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Appendix D – Detailed summary of stakeholder comments made in response to the stakeholder survey In addition to rating performance on a number of explicit package components, the stakeholder survey allowed for additional comments: Question 21: Are there other comments you wish to make about the GBRMPA SAP? This commentary is summarised below: Impacts (of RAP / SAP) Several respondents claimed that they or others were forced out of industry, the industry was decimated, businesses were rendered unviable (both fishers and some land based – processors) and that fishers lost their only means of making a living. Several respondents claimed that they had seen major social impacts, stress on families and relationships and on individuals. SAP restructure was considered to be inadequate to compensate for impacts of RAP closures. SAP did not provide enough benefit to enable the industry to cope. Several respondents mentioned there had been adverse impacts on particular port or home region, including reduction in numbers of boats and decline in port activity. Several respondents claimed reductions in value of business, licence, quotas, vessels, equipment, loss of business confidence – a commonly cited figure was the reduction in value of licences to half. Some respondents recognised that other factors have impacted on the region and industry, particularly competition from imported seafood and rising fuel prices. Several respondents mentioned that with people leaving the industry it has become difficult to get experienced crew. Several respondents believed that RAP had resulted in a loss of Australian export capacity and that consumers will find it difficult to purchase local fish product. It was claimed that RAP has closed the most productive areas, leading to overfishing in some areas, due to displaced effort resulting in increased competition between fishers. Several respondents claimed that RAP has had impacts on fishing grounds beyond the GBR. In many cases respondents appeared to be referring to the RAP, SAP and other fisheries management changes such as the Queensland Government’s trawl plan, rather that to the SAP specifically. Process There was a general view that SAP has been handled poorly and many expressed anger and disappointment with the Program and were highly critical of its administration. Timeliness SAP took far too long, and there were unreasonable waits for assistance. The delay in receiving funds reduced the value of the package to individuals and the community. Some complained that no satisfactory explanations were given for delays. 11 Review of the Great Barrier Reef Marine Park Structural Adjustment Package A number of respondents cited waits of two years (one up to four years), and some respondents are still waiting for appeals and/or an original assessment. The process was very time-consuming for applicants, and required a great deal of data that may not have been necessary. Complaints that the short timeframe available for applicants to respond or make decisions was unreasonable and put pressure on applicants. One respondent noted that keeping good records helped. Consultation There was a general view that there was little or no consultation with the fishing industry while the RAP/SAP was being designed. Industry knowledge and stewardship was not recognised or accounted for. There were complaints that consultation on the Package and process once announced was in ineffective and misleading. There were complaints of misleading and wrong advice from the Program and from government advisors. There were complaints that people were advised to take the ‘quick 50’ by government representatives including QRAA. Information provided and transparency There were complaints that the process was complicated and difficult to understand and the information provided to explain it was difficult for the average person to understand. A number of respondents were not aware of or had incorrect understanding of the Program components. A number of respondents mentioned that it was difficult to understand who to talk to or to find out what is happening or track progress with their applications. Some respondents referred to not being aware of progress with their claims for a long time. The multiple assessing groups caused confusion and made it difficult to track where applications were. There were some complaints about the lack of competence and unhelpfulness of agency staff and the difficulty of applicants had to contact them. Logic/data/formulas There was a perception of a lack transparency – in terms of how decisions were made. There was disagreement with the logic used to make decisions on eligibility and to calculate payments, in particular that people processing applications lacked understanding of the industry / businesses / the region. There was concern that questionable data was used to make estimates of impact. In particular, log book or VMS data were regarded as unreliable. There were complaints about complicated understand, and were not accepted as valid. formulas, that were difficult to Equity There was a common view that changing guidelines/deadlines led to inequity (shifting goal posts). 12 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Respondents considered that the Government aimed to minimise payments so the process was biased against applicants. There was a general view that RAP/SAP was unfair for smaller operators and those lifestyle fishers and family businesses without technical expertise, those who were unsophisticated or those who lacked ‘clout’ or inside knowledge. The potential legal and financial costs of making a claim or appeal were a disincentive to some smaller operators, and a cause of inequity. There were complaints of poor treatment of owner operators and those with longterm service in industry compared with recent ‘investors’. It was claimed that payments were made to the wrong people, not to long-term fishers Some considered that recent investors including those who entered the industry with investment warnings should not have received funds. There was a common view that those who took the Quick 50 were ripped off. Some disagreed that the Quick 50 should have been offered at all. Some considered it a way for Government to avoid the more expensive FBRA. There were complaints that similar businesses got very different outcomes. There were complaints that some operators were able to negotiate better outcomes, leading to inequity. There were significant costs in obtaining professional assistance – legal and financial – and some respondents could not afford to pay professional fees and so were unable to appeal decisions. Some fishers consider it an injustice that that their knowledge and past input to and support for government research has been used against them, in particular their log book data has been used against them. There was one case of a sole trader not classed as a business, who was only able to access employee assistance. Some respondents were not aware of the employee assistance element of the Package. Benefits Some respondents accepted that the SAP provided benefit, and in some cases allowed their businesses to stay afloat. SAP funds were considered to be much less than the impact of the RAP, and the benefit of the SAP was greatly reduced by taxation, and legal and financial advice costs. The lengthy assessment of claims was considered to have reduced the benefits of package to operators and the community. There was a general view that there would have been more benefit or better value for money from buying out more licences. There was a view that SAP benefits to the industry or region were reduced because they went to people who didn’t reinvest in the industry or region. Other comments There was a perception the Government set out to deliberately destroy the industry. There was strident criticism of GBRMPA, including allegations that GBRMPA told lies. 13 Review of the Great Barrier Reef Marine Park Structural Adjustment Package There were allegations governments/agencies. of collusion and unethical behaviour between There was a view that the ill will created in relation to RAP and SAP is expected to last for some time. The implementation of the process prior to an election was criticised. Questions 2: In your opinion, could other approaches to providing assistance have been more effective in achieving the objectives of GBRMP SAP? If yes, what other approaches could be used in the future? Question 23: What improvements, if any, would you make to any similar program in the future, e.g., administration of the Program, provision of information about the Program, timeliness of decision making, etc? Impacts Carry out sufficient upfront research to fully understand the economic impacts (including long term) of closures of fishing areas for fishers and shore-based business . Give greater consideration of social impacts, particularly impacts on poorer, disadvantaged people, unsophisticated operators. Consider long-term industry viability and providing industry- or community-level support to enhance viability. Put great emphasis on reducing overall effort through licence buyout, that provides genuine operators who wish to leave the industry with a reasonable exit package. Consider the flow-on effects for all fishers in a region of displaced effort. Evaluate the state of the industry post-restructure (called for by some respondents). Process Overall, there could have been a better managed, simpler, transparent and equitable process based on consultation with industry and community in the design phase and during implementation. Greater time should be spent up front in developing the package. Timeliness The process should be quicker overall, but with increased timeframes for applicants to make decisions and provide input, and set timeframes for decision making on applications. 14 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Consultation During the development phase of the Program, there should be more effective and personal consultation with the community and businesses to understand the industry and its needs. Stakeholders and fishers should be listened to and their advice trusted. There should be locally available contacts and regionally located offices or claim centres. There should be more personal, face-to-face consultation, with site visits during the assessment phase. Information and transparency There should be simple information on the Program that is easily understandable by all operators without requiring legal and financial assistance – this would also provide more equity. A one-stop shop would reduce confusion, improve transparency and improve accessibility. There should be an independent organisation to administer future programs (called for by some respondents). Logic/data/formulas There should be greater industry input/knowledge in the decision-making process: through consultation during the package development phase, through assessors having an understanding of the industry/region or taking more account of the advice of the applicant (called for by some respondents). While some respondents called for a more simple approach to calculating benefits, that is more easily understood and provides for greater equity, there were also requests for more detailed information (scientific and socioeconomic) that supports/justifies the approach and calculations/values and formulas used. There should be accurate, reliable and verified data underpinning the calculations. Equity Guidelines and timelines should be consistent throughout the process. If guidelines or timelines do change during a process, there should be retrospectivity, with a review of decisions to provide equity, and the ability to resubmit applications. A simple process that is accessible to the ‘average person’ would provide greater equity. Program equity could be achieved by equal payments for operators based on size and characteristics of business and licence/quota units involved. There should be consideration of equity for long-term operators compared to recent ‘investors’. Reasonable and fair offers for business exit and restructuring should be made up front. Some considered that there should be no quick payment option such as the ‘Quick 50’. 15 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Benefits A general view was that the Program provided some benefit, but that a greater emphasis on licence buyout would have provided more benefit. Overall the Program was not considered to represent good value for taxpayers’ money. The general view was that that funds provided should not be taxable. However, if there is a tax liability, there should be flexibility with payment options to avoid an unreasonable tax burden on operators. Reducing the need for legal and financial advice and assistance to prepare and prosecute applications would increase the industry/community benefits and increase value for money. 16 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Appendix E – Best practice assessment model for program management (a) Policy and program design Better practice element Relevant characteristics of better practice 1. Policy definition (a) Policy goals have been thoroughly researched and appropriately consulted on. (b) Policy goals have been clearly defined and appropriately address triple bottom line requirements. (c) Policy goals clearly establish whether the SAP program is intended to support structural adjustment, to provide compensation or a mix of both. 2. Program objectives alignment with Policy (a) Program objectives reflect underlying government policy goals and intentions. (b) Program objectives are clearly expressed and reflect a need to address triple bottom line requirements. (c) There is a shared understanding amongst program managers and program delivery staff and key stakeholders of the Program objectives. 3. Program design (a) Program design supports achievement of policy goals and program objectives including effective targeting of support. (b) Program design supports efficient and cost-effective program delivery. (c) Program design appropriately addresses regional restructure requirements and fishing displacement effects. (d) Program design provides for testing external factors that may impact program performance including external economic factors. (e) There is high quality and relevant program guidance and other documentation provided to managers and staff, third party providers and other stakeholders. (f) Program design supports accessibility for applicants including ease of application preparation and lodgement. (g) Program design supports timely and transparent assessments of clients’ applications. (h) Program design and assessment criteria support effective targeting of package components. (i) Program design supports the consistent and equitable treatment of clients within and across industry groups. 17 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Better practice element Relevant characteristics of better practice (j) There are effective processes for measuring and reporting program performance and policy effectiveness. (k) There are effective processes for providing information to and maintaining dialogue with applicants and key stakeholders. (b) Implementation planning and development Better practice element Relevant characteristics of better practice 4. Identification of the challenges to implementation during policy development (a) The means of and barriers to implementation of the Program were considered when the Program was developed. (b) Stakeholders were engaged to develop a sense of potential barriers to implementation and possible means of addressing them. (c) The Program implementers were engaged during the policy development stage. (d) There are clear arrangements for service delivery. (e) Sufficient consideration has been given to major implementation risks, including rigorous assessment of the risks and the development of treatment strategies. (f) The Government was informed of the significant risks to implementation. (g) The knowledge and experience of the Program implementers was taken into account during policy development. (h) Uncertainties in assumptions in the development of the policy and program that may have consequences for the success of implementation have been identified and addressed. (i) Where there has been limited time for consideration of implementation issues, appropriate risk management and engagement of the implementers has been undertaken. (j) Appropriate record keeping and accountability mechanisms have been established. (k) An assessment of the adequacy of data to support implementation assumptions was undertaken. Where data was assessed as not being reliable, efforts were made to address any gaps. (l) 5. Governance Appropriate processes were established to monitor and assess the roll-out of the Program to ensure that problems do not reduce anticipated outcomes. (a) There was a single senior officer responsible and accountable for implementation of the Program. (b) The responsible senior officer responsible for implementation of the Program had the appropriate authority, skills and resources to deliver. 18 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Better practice element 6. Risk management 7. Implementation planning Relevant characteristics of better practice (c) The Executive and other key players were consulted to understand their expectations and arrangements were in place to ensure that this alignment is regularly checked. (d) The expectations of the Executive were communicated to the Program Management Team. (e) The roles and responsibilities of those involved in implementation of the Program were clearly defined and articulated in a formal manner. (f) The Program Management Team had the appropriate skills to implement the Program, e.g., financial, legal, contract management, project management. (g) The Program Management Team had access to relevant external expertise to assist with program management. (h) The governance arrangements provided for adequate reporting and review mechanisms, including escalation of significant issues and ‘bad news’. (i) Where relevant, there was adequate consultation with central agencies in relation to program implementation. (j) Where third party providers have been used, there were appropriate arrangements in place to manage governance and risk management associated with their provision of services. (a) The agency developed a comprehensive and rigorous risk assessment and risk management plan for the implementation of the Program before the Program was implemented, which was signed-off by the senior officer responsible for the Program. (b) The risk assessment and risk management plan was undertaken by appropriately skilled personnel. (c) Where appropriate, the Executive and/or the Government was briefed on the significant risks to implementation of the Program. (d) The risk assessment and risk management plan included consideration of the risks associated with the use of third party providers. (e) The risks and risk treatment strategies were formally documented and responsibilities assigned and timelines set for implementation of treatment strategies. (f) The Program Management Team regularly reviewed and monitored implementation of risk treatment strategies in a formal way. (g) Emerging implementation risks were considered and assessed by the Program Management Team and reported to the senior officer responsible for the Program. (a) A structured implementation plan was developed by the Program Management Team and endorsed by the senior officer responsible for the Program. 19 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Better practice element 8. Procurement and contract management Relevant characteristics of better practice (b) The project management team took account of previous experience with implementation of similar programs in developing the implementation plan. (c) The implementation plan identified key success factors for the implementation of the Program. (d) The implementation plan covered the use of third party providers involved with the implementation of the Program. (e) The implementation plan identifies the timelines for critical stages in the implementation of the Program. (f) The implementation plan identifies the resources to be deployed in the implementation of the Program. (g) The implementation plan identifies the key risks involved with the implementation of the Program and how they are to be managed and communicated. (h) The implementation plan identifies responsibilities and accountabilities for implementation of the Program. (i) The implementation plan specifies monitoring and review processes for implementation of the Program. (j) The implementation plan specifies how changes to planned implementation of the Program will be dealt with by the Program Management Team. (k) The assumptions underpinning the implementation plan, e.g., in relation to pace of roll-out, timeliness, resourcing were tested before endorsement. (a) A strategy for procurement of third party provider services was developed. (b) In procuring services, regard was had to value for money considerations. (c) The Program Management Team addressed all ethical and probity issues related to the procurement of third party provider services. (d) The Program Management Team identified and assessed the risks associated with the use of a third-party service provider and developed and implemented appropriate risk treatment strategies. (e) The contract with the procurement of third party provider identified all relevant contract deliverables and performance requirements to be met by the third party provider. (f) The contract established formal arrangements for monitoring and review of performance under the contract which were followed over the life of the contract. (g) The contract specified procedures for raising issues and handling problems so that they were able to be dealt with as soon as possible. 20 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Better practice element 9. Stakeholder Management 10. Resources Relevant characteristics of better practice (h) The contract provided for the allocation and management of risk between the agency and the third party provider. (i) The contract provided adequate mechanisms for dealing with under performance by the third party provider. (a) The Program Management Team identified the purpose and objectives of stakeholder engagement in the planning and implementation of the Program. (b) The key stakeholders or stakeholder groups, including those with a knowledge and understanding of the issues, those likely to be affected and those with an interest in the workability of the Program, were identified by the Program Management Team. (c) The Program Management Team identified how interactions with stakeholders were to be managed during the implementation of the Program. (d) Areas of likely stakeholder resistance were identified and how the agency would deal with these issues (e) The stakeholder management strategy took account of the differing interests of particular groups of stakeholders. (f) The Program Management Team allocated sufficient time and resources to the engagement of stakeholders. (g) The stakeholder management strategy had strategies to ensure that stakeholder expectations were managed effectively. (h) There were appropriate arrangements in place to manage any conflicts of interest involving stakeholders. (i) The information gained from stakeholder consultations was used to inform the development of the Program and the communications strategy in implementing the Program. (a) The Program Management Team had the relevant skills and experience to implement and manage the Program efficiently and effectively. (b) The Program Management Team had access to external expertise to augment their skills and experience. (c) Where necessary, staff were provided with adequate training and support to ensure that they had the necessary skills to fulfil their responsibilities in implementing and managing the Program. (d) Adequate financial resources were allocated to enable successful implementation and management of the Program. (e) Resources, including staffing and financial, were monitored to ensure that they were adequate to deal with demand for the Program. 21 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Better practice element 11. Communication 12. Monitoring and review Relevant characteristics of better practice (f) There were adequate processes for monitoring and controlling expenditure on implementation of the Program. (a) The Program Management Team developed a Communications Strategy which identified the target audiences, identified what needed to be communicated to those audiences, how it will be communicated, when and by whom. (b) The Communications Strategy was signed off by the senior officer responsible for the Program. (c) The Communications Strategy identified the obstacles to communicating and how they were to be overcome. (d) The Communications Strategy addressed both proactive and reactive media management. (e) Sufficient resources were allocated for the implementation of the Communications Strategy. (f) The Communications Strategy was reviewed and revised during the life of the Program and took account of stakeholder feedback on the implementation of the Program. (g) The timing of key messages was aligned with key stages of program implementation. (a) There was a process for monitoring and review of progress on the implementation of key deliverables. (b) The data supporting monitoring and review processes was adequate. (c) Monitoring data included the financial costs of the Program. (d) Reports on progress with implementation were provided to the senior responsible officer and the Executive, where appropriate (e) The risks to success were regularly reviewed and the results of these reviews were provided to the senior responsible officer and the Executive, where appropriate. (f) Corrective action was taken to address concerns and emerging issues as they became apparent. (g) The implementation was reviewed to learn lessons from the implementation of the Program. (c) Program management and delivery Better Practice Element Relevant characteristics of better practice 13. Program management and delivery (a) Effective program planning, budgeting, control and reporting activities were undertaken by the Department. (b) Resource requirements were defined for both program funding and administration requirements. 22 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Better Practice Element Relevant characteristics of better practice (c) Program delivery functions were well defined and structured within the Department. (d) Well defined resource management and reporting processes were applied. (e) Effective controls were applied to the activities of third party assessors. (f) Effective processes for stakeholder and client communication were applied. (g) All program clients were dealt with consistently and on a level playing field. (h) Clients were able to easily understand and respond to the SAP requirements and processes. (i) A transparent and equitable appeals mechanism was applied giving consistent decisions. (j) Applications were dealt with in a timely way. (k) Effective feedback mechanisms were in place to advise program management about program and policy performance. (l) Results against Budgets were closely monitored and progressively reviewed and reported to program management. (m) Client satisfaction was monitored. (n) Conflicts of interest were managed. (o) Program management was efficient. 23 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Appendix F – Overview of structural adjustment considerations and history in Australian natural resource management What is structural adjustment? Structural adjustment is a change in the make-up or structure of an economy – that is, in the distribution of resources and economic activity between companies, industries or regions. It can be caused by market factors; for example, a change in international commodity prices or the natural environment may lead to decreased primary production within a region or the economy as a whole. Structural adjustment can also be caused by government policy. For example, the introduction of restrictions on forestry activities for environmental reasons may prompt forestry industry consolidation or a shift to valueadding activities. Structural adjustment can have both positive and negative effects. Adjustment in response to market factors is an essential component of economic efficiency and growth over time, but can also be a source of cost and hardship for particular people, industries and communities. Similarly, a government policy that produces benefits for the public generally, such as the conservation of biodiversity through the creation of protected areas, may present costs for particular individuals, such as private landholders or commercial fishers. Structural adjustment assistance is when government drives or supports structural adjustment. Sometimes, assistance is directed specifically at producing structural adjustment; for example, the purchase of commercial fishing rights as a means of improving industry sustainability. Other times, adjustment assistance is aimed at mitigating the negative impacts of government policy; for example, assisting farmers to adapt farm operations in response to government restrictions on land clearing. Structural adjustment assistance is not the same as compensation. However, the two do share a common context – responding to the costs of government policy. Compensation is recompense for costs or loss incurred. Adjustment assistance is about needs, not costs, and is directed at helping people, industries, communities and/or regions adjust their economic activity. For example, adjustment assistance might involve: helping businesses to exit an industry or restructure operations to enhance commercial viability retraining or otherwise assisting workers employed in a restructured industry to find new employment developing new sources of economic activity and employment within particular communities and regions. When is structural adjustment assistance or compensation provided? Various commentators26 have considered the circumstances in which governments provide adjustment assistance or compensation as a part of, or in response to, government policy. While there are no hard and fast rules, there are four, often interrelated, circumstances: 26 Productivity Commission 2001, Structural Adjustment – Key Policy Issues, Commission Research Paper, AusInfo, Canberra; Newby J., Gooday, P. and Elliston, L. 2004, Structural Adjustment in Australian Fisheries, ABARE eReport 04.17, Prepared for the Fisheries Resources Research Fund, Canberra; Aretino, B., Holland, P., Matysek, A. and Peterson, D. 2001, Cost Sharing for Biodiversity Conservation: A Conceptual Framework, Productivity Commission Staff Research Paper, AusInfo, Canberra 24 Review of the Great Barrier Reef Marine Park Structural Adjustment Package based on equity and fairness considerations to assist with the efficiency of adjustment as a means of addressing potentially perverse flow-on effects of a government policy where adjustment assistance or compensation is itself an appropriate mechanism for achieving desired policy outcomes. Equity and fairness considerations may arise when a policy measure is of benefit to the broader public but has a sizeable negative impact on a small or already disadvantaged group; is unexpected; or significantly devalues a real or ‘implicit’ property right, particularly where the policy change is outside the bounds of reasonably anticipated business risks. Assisting the efficiency of adjustment may be a consideration where individuals, businesses, industries and/or regions affected by a policy measure have limited capacity to adjust to a changed policy environment. For example, affected businesses may have significant investment in capital that cannot easily be diverted to other uses, or there may be limited alternative investment and employment opportunities in a region or community that is dependent on an affected industry. Addressing potentially perverse flow-on effects is a consideration where a government policy displaces economic activity leading to undesirable flow-on effects. An example is the creation of protected areas in which economic activities exploiting natural resources, such as fishing or forestry, are restricted for environmental reasons. This can result in increased exploitation of natural resources in areas not subject to restrictions, which in turn can compromise industry economic and environmental sustainability. Adjustment assistance or compensation can address this by encouraging people to leave the industry or to adjust their businesses activities in a way that ensures natural resource use remains economically and ecologically sustainable. Adjustment assistance or compensation may be used as a policy measure in and of itself where it is an appropriate and effective means of achieving desired outcomes. This may particularly be the case where the security of property or statutory rights is an important consideration (for example, because it encourages investment to maximise the value derived from natural resources). An example is the purchase of commercial fishing entitlements as a means of addressing overcapacity within a fishery. Similarly, governments may purchase water use entitlements or fund private water efficiency projects so that water can be made available for environmental river flows. The decision to provide adjustment assistance or compensation may be based on one or more of these considerations. This in turn defines, at a high level, the objectives of the adjustment assistance or compensation package and influences package design. Package design might also be informed by more general policy criteria 27 such as: effective targeting – the package should target the problem as directly as possible and in a way that facilitates the process of change, particularly where assistance or compensation is provided in response to efficiency concerns. cost efficiency – the package should achieve desired outcomes at least cost relative to other options, and produce a net increase in social welfare. equitable sharing of costs –where possible, those benefiting from a policy should bear some or all of the cost of assisting those negatively impacted. 27 Productivity Commission 2001, Structural Adjustment – Key Policy Issues, Commission Research Paper, AusInfo, Canberra 25 Review of the Great Barrier Reef Marine Park Structural Adjustment Package transparency and accountability – appropriate governance arrangements should be in place to promote the efficient and effective delivery of the package. Examples of adjustment assistance and compensation packages There are numerous and varied examples of structural adjustment assistance and compensation packages in the areas of natural resource management and environmental protection. These packages vary significantly in their objectives and design with key parameters including: Availability of assistance – assistance may be available to all or only certain businesses and people within an affected industry, to industries up or downstream of a directly affected industry, and/or to affected communities and regions. Assistance may be available only to businesses and persons significantly impacted, or experiencing any negative impact. Nature of assistance – assistance may take the form of compensation for loss, measures to assist with the process of structural adjustment, or the purchase of property rights or entitlements. Land clearing Governments in South Australia, Western Australia, New South Wales and Queensland have provided adjustment assistance in relation to regulatory reforms ending broad-scale land clearing. These packages, for the most part, responded to equity, fairness and efficiency considerations – they recognised that the benefits of land clearing restrictions mostly accrue to the community generally, but that the costs are borne by a select group (notably landholders), that may have limited capacity to absorb or adapt in response to those costs. Land-clearing-related adjustment assistance packages have included measures such as: Exit assistance – the purchase of farm property for market value to enable farmers to exit the industry or relocate operations where a farm business is no longer commercially viable as a result of the changes. In New South Wales, purchased properties were on-sold subject to environmental management conditions, addressing potentially perverse flow-on effects. Funds derived from sale were added to a revolving pool to purchase additional properties. Business restructuring assistance – funding for on-farm measures to improve the commercial viability of the farming business up to a predetermined cap. In Queensland, only landholders significantly impacted were able to access assistance. In New South Wales, landholders suffering any loss were able to access assistance; however, measures funded needed to produce improved environmental, as well as economic outcomes and landholders were required to contribute half the cost. Related industries – in Queensland, clearing contractors were able to access an interest subsidy through the Small Business Emergency Assistance Scheme, a social safety net measure generally available to support businesses affected by emergencies and other incidents that fall beyond a government-determined reasonable level of business risk. Flexibility mechanisms – restrictions on land clearing generally provide flexibility through the use of ‘offsets’ – vegetation can still be cleared if it is offset by the planting and/or protection of native vegetation elsewhere. This allows farmers to clear land where it will allow a particular farm to remain commercially viable, whilst still delivering desired environmental outcomes. 26 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Biodiversity conservation Legislation in Victoria, Queensland and Tasmania28 provides for the payment of compensation to landholders and other specified persons (such as water managers) for financial loss suffered as a consequence of action to protect biodiversity, including a conservation or protection order, declaration of a nature reserve or a land management agreement. The amount of compensation is determined on a case-by-case basis, having regard to factors such as the change in value and profitability of the land. The provision of compensation reflects equity and fairness considerations. It recognises that the benefits of biodiversity conservation accrue primarily to the community generally, but the costs are borne by a select group (i.e. landholders). Forestry The forestry industry has undergone significant structural adjustment over the past 10– 15 years, notably as a result of regional forestry agreements (RFAs). RFAs changed the nature and availability of forestry resources in order to promote conservation and sustainable management of native forests. Structural adjustment assistance packages were made available on the basis of fairness, equity and efficiency considerations. These packages were quite broad ranging, and included measures such as: assistance for forestry businesses wishing to leave the industry assistance for people to retrain and relocate into other industries – available to people working in the forestry industry and people significantly dependent on the forestry industry restructuring assistance for forestry businesses, including retraining and interest subsidies for capital investment in new plant and equipment to move into valueadding activities regional adjustment and development assistance to create new sources of investment and employment within affected communities and regions. Fisheries Governments generally require that fisheries autonomously adjust to changing market factors and biological conditions, as well as to government fisheries management measures such as effort and catch quotas directed at ensuring industry economic and ecological sustainability29. Governments may, however, support structural adjustment of a fishery as a policy measure in and of itself where: there is substantial overcapacity within a fishery that is compromising the effectiveness of fisheries management measures such as catch and effort quotas urgent adjustment is required to avoid serious or irreversible harm 30. Governments may also provide compensation or adjustment assistance where fishing activity is displaced by marine protected areas. This is discussed separately below. 28 Flora and Fauna Guarantee Act 1988 (Vic); Nature Conservation Act 1992 (Qld); Threatened Species Protection Act 1995 (Tas) 29 See e.g. Marine Protected Areas and Displaced Fishing: A Policy Statement, Australian Government, January 2004, <http://www.environment.gov.au/coasts/mpa/publications/displaced-fishing.html>, accessed 9 July 2008 30 See Newby J., Gooday, P. and Elliston, L. 2004, Structural Adjustment in Australian Fisheries, ABARE eReport 04.17, Prepared for the Fisheries Resources Research Fund, Canberra 27 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Fisheries structural adjustment schemes have been employed to address overcapacity in the northern prawn fishery, south east trawl fishery, and the east coast trawl fishery, among others. These schemes involved the buyout of fishing entitlements, and generally formed a part of a broader suite of fisheries management measures, such as the setting of effort caps and the allocation of statutory fishing rights. Generally, buying out of entitlements was done through a voluntary competitive tender process, primarily as a means of minimising costs. A more expansive fisheries structural adjustment package was provided by the Australian Government as a part of its 2006 Securing our Fishing Future package. This package was directed at reducing overcapacity in Commonwealth-managed fisheries. It also responded to the displacement of fishers caused by the creation of a network of marine protected areas in south-eastern Australian waters. The package sought to address overcapacity in multiple fisheries through the buyout of fishing entitlements. It also responded to flow-on effects in response to efficiency considerations, providing adjustment assistance to fishing industry employees, onshore businesses and communities affected by the buyout. The package included: the buyout of fishing entitlements through a voluntary tender process reimbursement of the costs of business advice for fishers considering submitting a tender one-off payments to fishing vessel skippers and crew members who lost employment as a result of a successful tender exit and restructuring assistance for onshore businesses directly associated with the fishing industry, and significantly impacted as a result of the buyout of fishing entitlements funding for projects creating economic and employment opportunities with communities affected by the restructure of fisheries. The buyout of entitlements to address overcapacity within a fishery is often funded jointly by government and industry. This recognises that the major beneficiaries of such an adjustment are those who remain in the fishery. Industry contributions can be provided through industry levies or other mechanisms such as the voluntary surrender of entitlements. Marine protected areas Commonwealth and state governments generally provide adjustment assistance or compensation where the creation or zoning of a marine protected area displaces commercial fishing activities. Most often, assistance is provided in response to fairness and equity considerations, recognising that protected areas primarily deliver benefits to the community generally, but impose costs on particular fishers and communities. Additionally or alternatively, assistance may seek to address potential perverse flow-on effects caused by displaced effort intensifying use of areas remaining open. In Western Australia, the Fishing and Related Industries Compensation (Marine Reserves) Act 1997 provides commercial fishing licence holders with a right to compensation for the loss in market value of the licence caused by declaration of a marine park or a change in management arrangements. Displacement of commercial fishing might also be addressed through a voluntary or compulsory adjustment scheme established by the Fisheries Minister under the Fisheries Adjustment Schemes Act 1987. Under voluntary schemes, fishing licences or entitlements are acquired on a tender basis. Under a compulsory scheme, market value is paid for acquired licences and entitlements. The Minister also has the discretion of purchasing the fishing vessel and/or gear of a person whose licence or entitlements have been acquired. Where there has been an adjustment scheme, the 28 Review of the Great Barrier Reef Marine Park Structural Adjustment Package amount of compensation payable to fishers affected by a marine park is offset by any increase in the market value of fishing licences or entitlements as a result of a the adjustment scheme. In Victoria, the National Parks (Marine National Parks and Marine Sanctuaries) Act 2002 established a network of marine protected areas and, at the same time, provided for the payment of compensation to specified commercial fishers, collectors and charter boat operators affected by the creation of the protected areas. The amount of compensation payable was determined in accordance with legislative formulas directed at providing recompense for lost profit. Compensation was payable annually, for a maximum of (generally) three years. A panel appointed by the Minister determined the amount of compensation payable. Appeals could be made to a compensation appeals tribunal, appointed by the Governor-in-Council, on the advice of the Minister. In South Australia, the Marine Parks Act 2007 requires that the government pay ‘fair and reasonable compensation’ where management arrangements for a marine park restrict rights conferred by a statutory authorisation (such as a commercial fishing licence), or alternatively, compulsorily acquire all or a part of the authorisation, paying fair and reasonable compensation. Regulations may (but do not currently) set out further details, such as the method of calculating compensation payable. Guidance materials have been developed setting out the South Australian Government’s approach to the adjustment effects of marine parks on commercial fishing and aquaculture31. For commercial fishing, government assistance is provided where displacement occurs. Where this displacement can be absorbed within the fishery, the government will pay relocation expenses and an amount in recognition of the inconvenience. Where relocation is not an option, the government will acquire an appropriate amount of fishing entitlements (quota and gear) at fair market value or, if the displacement is more significant, buy back fishing licences at fair market value. Any buy-back will initially target only affected fishers and is voluntary. If necessary, the buyback offer can be extended to the entire fishery. As a last resort, licences may be compulsorily acquired. An income support payment and amount in recognition of the inconvenience is paid to licensees bought out. The Tasmanian approach to the displacement of economic activities by marine protected areas is set out in the Marine Protected Areas – Displacement Assessment Process 32, issued by the Minister for Primary Industries and Water. The approach targets fairness, equity and efficiency concerns, providing assistance to people who have suffered ‘significant material financial hardship’ (evidenced by historical dependency on a relevant area) and who have no feasible alternative areas or options available to them to continue their activities. Structural adjustment assistance is not provided to manage the flow-on effects of the displacement of fisheries activities to other areas, which are instead managed through fisheries management processes, where necessary. There is no fixed form of assistance, but options include the purchase of relevant licences and entitlements at fair market value, ex gratia payments to compensate for the costs of readjustment over a maximum of three years, and continued conditional access to the protected area for up to 10 years. An assessment panel determines the need for, and 31 Government of South Australia, Department of the Environment and Heritage, Marine Parks and Commercial Fishing, <www.environment.sa.gov.au/coasts/marineparks/pdfs/commercial_fishing _handout.pdf>, accessed 9 July 2008; Government of South Australia, Department of the Environment and Heritage, Marine Parks and Aquaculture, <http://www.environment.sa.gov.au/coasts/marineparks /pdfs/displaced_aqua _effort_handout.pdf>, accessed 9 July 2008 32 <http://www.dpiw.tas.gov.au/inter.nsf/WebPages/PCOX-7CN39N?open>, accessed 9 July 2008 29 Review of the Great Barrier Reef Marine Park Structural Adjustment Package nature of assistance that should be provided, and makes recommendations to the Minister. In 2009, the Queensland Government committed $15.1 million to a structural adjustment package for commercial fishers affected by a rezoning of the Morton Bay Marine Park 33. The aim of the package was to reduce the environmental, social and economic effects of commercial fishing effort displaced by new zoning arrangements in the marine park. The package targeted only the flow-on effects of displacement, aiming to maintain fishing effort in areas remaining open to commercial fishing at the same level as prior to the rezoning. Adjustment was based on voluntary surrender of eligible licenses, a standardised offer price for each eligible fishing licence, and determination of which licenses represented best value in terms of effort reduction targets and catch potential. A similar approach is taken in New South Wales, where the establishment of marine protected areas has been accompanied by a buyout of fishing licences and entitlements with the object of maintaining fishing effort in areas remaining open at a constant level. The Australian Government approach to structural adjustment induced by marine protected areas is set out in Marine Protected Areas and Displaced Fishing: A Policy Statement34. This policy has been applied in the context of the Great Barrier Reef Representative Areas Program and the creation of a network of marine protected areas in south-eastern Australian waters. Under the policy, the provision of adjustment assistance is considered on a case-by-case basis to address potentially perverse flow-on effects and in response to equity, fairness and efficiency considerations. Adjustment assistance may be considered were a marine protected area causes the displacement of fishing activities, which in turn creates a need for a reduction in fishing effort in order to achieve fisheries management objectives. In this case, the government may support the reduction in effort through, for example, a buyout of fishing entitlements. Adjustment assistance may also be provided to fishers, related businesses and local communities to offset foregone profits or other impacts where the impact is significant and there is limited capacity to adapt. 33 34 http://www.derm.qld.gov.au/parks_and_forests/marine_parks/moreton_bay_marine_park_zoning_plan_revie w/structural_adjustment_package.html, accessed 28 October 2009. Marine Protected Areas and Displaced Fishing: A Policy Statement, Australian Government, January 2004, <http://www.environment.gov.au/coasts/mpa/publications/displaced-fishing.html>, accessed 9 July 2008. 30 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Acknowledgements The frank input of the many people we interviewed, some of whom had prepared significant documentation for the Review Team, is gratefully acknowledged. Many thanks also to the stakeholder questionnaire respondents. Your contributions, in particular the insightful comments, were very helpful. The Review Team asked many questions and made significant requests for data and data synthesis from the DEWHA teams involved in the Package. Their willing and able assistance is much appreciated. Mr Travis Bover and Mr Andrew Zacherak were the Review Team’s primary contacts within the Department. Their balanced and knowledgeable contributions assisted the Review Team considerably. Ms Anne Domaradzki provided technical support for the Review Team and acted as a focal point for stakeholder input. Her contributions were significant and her patience unparalleled. CSIRO provided salary support for John Gunn and Anne Domaradzki while the Review was being conducted. 31 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Appendix G – References – further reading An Economic and Social Evaluation of Implementing the Representative Areas Progr by Rezoing the Great Barrier Reef Marine Park: report on the Revised Zoning Plan, PDP Australia 2003 Annual Report 2006-07, Department of Agriculture, Fisheries and Forestry, Government of Australia, Canberra Aretino, B., Holland, P., Matysek, A. and Peterson, D. 2001, Cost Sharing for Biodiversity Conservation: A Conceptual Framework, Productivity Commission Staff Research Paper, AusInfo, Canberra Audit Report 2008, Administration of the Securing of our Fishing Future Structural Adjustment Package Assistance Programs, Austrailan National Audit Office, Canberra. FERM (2007) A Review of the Business Exit (Licence Buyout) Assistance Component of the Great Barrier Reef Marine Park Structural Adjustment Package. Unpublished Report prepared by Fisheries Economics, Research Management Pty. Ltd. (FERM). Department of Environment and Water Resources, Canberra. Financial Management and Accountability Act 1997, Department of Finance, Government of Australia, Canberra Flora and Fauna Guarantee Act 1988 Government of Victoria, Melbourne. GBRMP Act Review Panel (2006) Review of the Great Barrier Reef Marine Park Act 1975 – Review Panel Report, Commonwealth of Australia, Canberra. Great Barrier Reef Marine Park Zoning Plan 2003 Hundloe, McPhee and Toon, The Economic Impacts of the GBRMP RAP on the Commercial Seafood Industry, University of Queensland, 2003 Implementation of Programme and Policy Initiatives: Making Implementation Matter, Department of Prime Minister and Cabinet and Australian National Audit Office, Canberra, October 2006 Implementing the Representative Areas Program in the Great barrier Reef Marine Park: Assessment of Potential Social Impacts on Commercial Fishing and Associated Communities, Bureau of Rural Sciences, Department of Agriculture, Fisheries and Forestry, Canberra, 2003 Independent review proposed management arrangements for Queensland's east coast inshore fin fish fishery, October 2008, Gunn J S, F Mere, J Stevens, Department of Environment Water Heritage and the Arts, Government of Australia, Canberra. Marine Parks and Aquaculture Handout, Department of the Environment and Heritage, Government of South Australia, accessed 9 July 2008 Marine Parks and Commercial Fishing Handout, Department of the Environment and Heritage, Government of South Australia, accessed 9 July 2008 Marine Protected Areas and Displaced Fishing: Government, January 2004 A Policy Statement, Australian Marine Protected Areas and Displaced Fishing: Government, January 2004, accessed 9 July 2008 A Policy Statement, Australian 32 Review of the Great Barrier Reef Marine Park Structural Adjustment Package Ministerial Media Release – Increase in Assistance 26 May 2006 Moreton Bay Marine Park Zoning Plan Review w/structural adjustment package, Department of Environment Resource Management, Queensland, Brisbane accessed 28 October 2009. Nature Conservation Act 1992 Government of Queensland, Brisbane Newby J., Gooday, P. and Elliston, L. 2004, Structural Adjustment in Australian Fisheries, ABARE eReport 04.17, Prepared for the Fisheries Resources Research Fund, Canberra; Productivity Commission 2001, Structural Adjustment – Key Policy Issues, Commission Research Paper, AusInfo, Canberra Productivity Commission Report 2002, Bureau of Rural Services (Reported in 2003) Structural Adjustment – Key Policy Issues, Commission Research Paper, Commission Research Paper, Productivity Commission, AusInfo, Canberra 2001 Threatened Species Protection Act 1995 Government of Tasmania, Hobart. Webpages, Department of Primary Industry and Water, Government of Tasmania, Hobart accessed 9 July 2008. blications/auditreports/ 33 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 0 Review of the Great Barrier Reef Marine Park Structural Adjustment Package 0