A Study On The Effect Of Managers Leadership Style On
The Secretaries Productivity (Case Study Of Anammco,
Enugu)
TABLE OF CONTENT
Title page
Approval page
Dedication
Acknowledgement
Abstract
Table of content
CHAPTER ONE
INTRODUCTION
1.1
Background of the study
1.2
Statement of the problem
1.3
Purpose of the study
1.4
Significance of the study
1.5
Scope of the study
1.6
Research questions
1.7
Definition of terms
CHAPTER TWO
LITERATURE REVIEW
2.1
The secretary and the manager
2.2
Concept of leadership
2.3
Leadership theories and styles
2.4
Managers application of leadership styles to secretarial functions
2.5
Degree of leadership supervision and its impact ion the productivity
of the secretaries
2.6
Summary of the literature review
CHAPTER THREE
RESEARCH METHODOLOGY
3.1
Design of the study
3.2
Area of the study
3.3
Population
3.4
Sample and sampling techniques
3.5
Instrument for data collection
3.6
Validity and reliability of the instrument
3.7
Method of data collection
3.8
Method of data analysis
CHAPTER FOUR
PRESENTATION AND ANALYSIS OF DATA
CHAPTER FIVE
DISCUSSION
OF
FINDINGS,
CONCLUSIONS
5.1
Findings
5.2
Recommendations
5.3
Conclusions
5.4
Further area of research
Reference
Appendix
RECOMMENDATIONS
AND
CHAPTER ONE
INTRODUCTION
1.1
BACKGROUND OF THE STUDY
Many a times the success or failures of any business organization
determined by the managers, leadership styles. The productivity of any
organization can be enhanced by the leadership styles of the managers. The
productivity of the secretary who is an integral part of the entire
organization system is also affected by her/his managers leadership style to
the extent she is affected because she or her work directly with the
manager.
A leader can be seen as one occupies the highest position in an
organization, influencing his subordinates to achieve group objectives in a
given situation. This is to say that the leadership style is vested on a leader.
According to Nwosu (1996:64) leadership is a managerial; ability to
accomplish group goals by working with the secretary who is sometimes
referred to as a partner to the boss.
Effective leadership seeks to give directions to the efforts of ill
workers in achieving the goals of the organization. According to Akpaka
(1990:228) goal as effective leadership organization would be composed of
uncoordinated group of people lacking unity and direction. It is effective
leadership that entails how well the organization tasks are carried out.
Leadership style represents the various approaches through which
leadership goals and objectives are accomplished. Leadership style of the
situation demands. The style must depend on the prevailing situation or
circumstance. According to Nwosu (1996:66), no manager has aimed up of
the styles of leadership exclusively. This means that the styles are
manipulated by mangers to match with a fully situation at any point in
time. The leadership style adopted by a manager determines the
relationship that exists between him and the secretary and level extend of
motivation of the secretary ad level of productivity. Bekwe (1981:28) saw
leadership style as a major factor in the motivation of an employee. A
good leadership style gains secretaries commitment to work and elicits
good behaviors towards increased productivity. Conversely, a bad
leadership style constitutes unwholesome working environment and a poor
relationship between the secretary and the manager thereby resulting in
poor performance and low productivity.
This research is therefore an attempt to unveil the effect of
leadership style of managers on the secretary’s productivity in
ANAMMCO. However, the relationship between the secretary and the
manager is such that the secretary serves as his representative, a partner,
memory and is a link between the manager and public. She aids in fulfilling
the part of the plans allocated to her or him and expected to willing
cooperate in any way which will promote the success of the organization.
1.2
STATEMENT OF THE PROBLEM
The leadership style adopted by the manager of ANAMMCO affects
the productivity of his secretaries either negative or positively. A secretary
can be frustrated, de-motivated, or otherwise by her/his manager’s
leadership style.
Some managers leadership style tends to reduce the status of the
secretary to a mere sedentary typist who carries out instructions without at
least giving the opportunity to think her views as regards matters that direct
affected her as a worker. The problems in this research work is to find out
the effects of the manager’s leadership style on the secretaries productivity.
1.3
PURPOSE OF THE STUDY
The purpose of this study is to examine the effects of the manager’s
leadership style on the productivity of the secretaries in ANAMMCO
which among other things include
i.
To identify the leadership style adopted by the managers
ii.
To find out the factors responsible for the type of leadership style
adopted by managers.
iii.
To
determine
whether
organization
influences
managers
leadership style
iv.
1.4
To proffer suggestions on the findings of the study.
SIGNIFICANCE OF THE STUDY
This research study would highlight the various leadership styles of
managers and its effects on the secretaries productivity and the responses
of such attitude by secretaries. It is also hoped that this project will reveal
the best leadership style to be adopted by the managers of ANAMMCO to
enhance efficient and effective productivity of the secretaries.
The school (Institute of Management and Technology Enugu) will
equally benefits from this work because it will give it an idea of the best
leadership style to be adopted and also serve as a reference materials in the
school library.
1.5
SCOPE OF THE STUDY
This study only covers the managers and secretaries of various
department of ANAMMCO.
The department include
1. Purchasing department
2. Advertising department
3. Personnel department
4. Sales department
5. Marketing department
6. Production department
7. Accounts department
1.6
RESEARCH QUESTIONS
i.
What are the leadership styles adopted by managers
ii.
What are the factors responsible for the type of leadership
style adopted by the managers
iii.
Does organization influence the leadership style of
managers
iv.
What must be the likely cases that influence the style of
leadership.
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