HOPE VI Evaluation Report on Oak Hill Community Revitalization Program Hide Yamatani, Ph.D., MSW, MBA Community Enhancement Research Network School of Social Work University of Pittsburgh June 6, 2002 Table of Contents Executive Summary i Section I. Introduction 1 A. HOPE VI Mission B. HOPE VI and New Features C. Evaluation of Oak Hill’s HOPE VI Initiative Section I. Profile of HOPE VI Residents in Oak Hill A. Aggregate Profile B. Income Profile C. Race/ethnic Profile D. Eviction E. Public Transportation F. Total building cost G. Total Cost for Social Service Section III. HOPE VI Resident Survey A. Demographic Information 2 4 2 5 6 7 7 7 7 7 8 9 1. Residency in Hill District 2. Age Distribution of Heads of Households 3. Race/Ethnic Distribution 4. Educational Level 5. Marital Status 6. Employment Status 7. Children Living in the Household 8. DPW Temporary Assistance Clients 9. Job Training and Education Programs 10. Training completion rate B. Over all satisfaction with services offered to residents of Allequippa Terrace C. Assessment of Services provided by Housing Opportunities Unlimited D. Assessment of services offered by HOU E. Additional Evaluative Assessment F. Neighborhood Safety G. Illicit Drug Abuse H. Resident/Family Empowerment I. Tenant Council J. Community Meeting Attendance 14 16 17 18 19 20 21 22 25 Section IV. Responses to Open-ended Questions A. Feeling about Current Housing Situation B. Feeling about Current Housing Situation Compared to 12 months ago C. Service Adequacy D. Cultural/Racial/Gender Respect E. Recommendation for Improving Services F. Services Needed Right Now G. Reasons for Not Using Services Section V. Program Administrators, Outreach Workers and Social Service Providers Assessment A. Income Integration B. Physical integration with neighborhood C. Self-sufficiency Program D. Community Safety 26 27 28 29 30 31 32 33 34 35 36 37 38 Section VI. Overall Summary and Conclusion 37 Section VII. Consulted Bibliography 41 Appendix 1: Factors Associated with Successful Collaboration 43 A. Critical Factors Influencing Collaboration Outcome B. Essential elements for a successful Collaboration Appendix 2: Community Enhancement Research Network School of Social Work University of Pittsburgh 46 Executive Summary The major mission of HOPE VI initiative is to revitalize the nation's most severely distressed public housing facilities and communities. The US Congress and Department of Housing and Urban Development (HUD) created the HOPE VI grant program in 1992 to provide a major source of support for investment in public housing and to support residents in need of community-based social services. Since 1993, HOPE VI has conducted major surgery on devastated communities through decisive public housing reform, and by practicing and emulating collaborative strategies to transform the nation's poorest public housing into mixed-income urban communities (The U.S. Department of Housing and Urban Development, 1999; The Housing Research Foundation, 2000). Oak Hill’s HOPE VI Initiative was implemented by Beacon/Corcoran Jennison Partners in collaboration with the Allequippa Terrace Resident Council, Housing Outreach Unlimited, the City of Pittsburgh and a number of community based organizations. Based on the findings of this evaluation study, the HOPE VI initiative in Oak Hill is improving the living environment for public housing residents through the demolition, rehabilitation, reconfiguration, and replacement of obsolete public housing. Additionally, revitalized housing in Oak Hill is contributing to the improvement of the surrounding neighborhoods. Although future challenges surely await, the HOPE VI housing initiative has dispersed the concentration of very low-income families, and has contributed to the building of a positive community atmosphere. The community of Oak Hill, Allequippa Terrace was one of the most socially isolated communities in the City of Pittsburgh. The pattern of housing development required the creation of streets that did not exist prior to the development. These streets provide a more "open" community feeling and integrate Oak Hill into the rest of the Hill District and West Oakland. The number of individuals relocated from public housing to new housing units (350) represents 65% of resident members (538). The income distribution of those who have been relocated is mixed. How do residents feel about their housing situations? An overwhelming majority of residents responded with positive comments about their HOPE VI housing, such as “the housing is wonderful, peaceful, quiet, a good change,” “I feel good about my house,” and “right now the neighborhood is a safe place to live.” Residents were also asked "how do you feel about your housing situation right now compared to 12 months ago?" Once again, their responses were generally positive. Responses included: “better neighborhood, and some of the neighbors are very nice and want a good community,” cleaner, safer, quiet,” “I feel a lot better about this place than I did over a year ago,” “love the housing now,” and “decent, private, larger, better.” There were relatively few negative comments. Examples include, “the housing is better except for a lot of rules and regulations dictating how to live,” and “when I first moved to 259 there was not that many kids, now it’s too many.” Only a few residents indicated that they wanted to move out of the Oak Hill community. Residents were asked to what extent services offered through HOPE VI meet their needs. Most responses to this question, both quantitative and qualitative, were positive. There were at least 33 major services offered to the Allequippa Terrace residents to prepare them for changes in welfare policies and to capitalize on new opportunities. Housing Opportunities Unlimited (HOU) outreach workers also provide facilitative assistance to Oak Hill residents in need of various services. The vast majority of the Oak Hill residents are familiar with HOU (95.5%). A total of 17 major services were offered by HOU to the residents of Allequippa Terrace during years 2000 and 2001. The top-rated services include: relocation assistance, food assistance, job development/employment, assistance reporting problems with new units, information about housekeeping, and information on programs in the community. The majority of residents (89%) feel that they are safe in their neighborhoods – an unexpected finding among public housing residents. Similarly, a majority of the sampled residents feel there is less illicit drug use (63.9%) and less drug trafficking in the neighborhood (66.3%) compared to 12 months ago. In addition, the majority of Oak Hill residents feel that they: are better informed about available services and resources; have greater access to community resources; and are better at supporting themselves and their family members than they were a year ago. A significant number of respondents (69.5%) also felt that their family's issues and problems were addressed appropriately and in a timely fashion (69.2%) by community service providers. In contrast, only a slight majority indicated that they have been involved in discussions about services provided to this community within the last year, and only 46.9% of the respondents indicated that they have been asked for their opinions regarding the identification of services/resources needed in the community. The residents reported being familiar with the Allequippa Terrace Resident Council due to information obtained from communication flyers, friends, the Housing Authority and HOU, and through use of sponsored services. A majority of respondents indicated that they believe the Tenant Council's purposes include resident representation, provision of important information, and to find solutions to common problems in the neighborhood. Slightly over one-half (51.4%) of the respondents indicated that they attend community meetings. Over the last year, community residents attended an average of 16 meetings (median value) -- of those who attended at least one meeting or more. They were notified of the community meetings by flyers (64.8%), mail (20.7%), friends (14.5%), and Council members (6.1%). Slightly over one in ten (12.3%) indicated that they were unaware of the community meetings. In view of the fact that currently there are 241 children (ages 18 or younger) in Oak Hill, the need for a playground and other recreational facilities is evident. This suggestion surfaced repeatedly in the resident survey and in discussions held with a focus group of residents.