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S h a h a b “ S h aw n ” S h e i k h z a de h
http://www.linkedin.com/in/shahabsheikhzadeh
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(Contact for address)
(732) 496-1477
Shawn.Sheikhzadeh@gmail.com
SUMMARY
Bachelors of Art in Applied Communication with a minor in Information Technology
8 years administering Windows Server 2003, 2008 R2, 2012 & Linux environments
4 years blended experience as help-desk tech, help-desk manager & IT trainer
3 years lockpicking instructor & running a TOOOL Chapter
1 year experience as a security researcher: “TSA Keys & Government Backdoors” LockCon 2015
Self-taught versatile IT Professional, constantly learning from others & educating
Currently studying for EC-Council Certified Ethical Hacking & OSCP certifications
MEDIA & PRESS
LockCon 2015 – (November, 2015)
 “TSA Keys & Government Backdoors”
 https://www.youtube.com/watch?v=7kJnGZlirpI
EDUCATION
Monmouth University of New Jersey, January 2010
Bachelor of Arts in Communication, concentration in Applied Communication
Minor in Information Technology
Relevant Coursework: CS-471 – System Administration
CERTIFICATIONS
MCITP: Server Administrator (successor to MCSA)
Linux Professional Institute: LPIC-1
MCITP: Enterprise Desktop Administrator 7 (successor to MCDST) CompTIA: A+, Network+, Security+
MCTS: Microsoft Exchange 2010
CompTIA: Server+, Linux+
Cisco: CCENT, CCNA
EXPERIENCE
Undisclosed (September 2015 – Present)
 Independent Security Researcher & System Administrator
 Bridgewater, New Jersey
* Quoted in: WIRED: Lockpickers 3-D print TSA Master luggage keys from leaked photos
* Quoted in: The Intercept: TSA Doesn’t care that its luggage locks have been hacked
HCT Packaging, Inc. (October 2011 – September 2015)
 System Administrator
 Bridgewater, New Jersey
* Powershell & PDQ Software package to improve software deployments, reporting & automation
* Vendor Management, reduced time frame of projects from unknown completion down to 6-9 months
* Reduced network latency by 25% by adding servers & switches to sites as needed
* Improved uptime/downtime responsiveness by 30% by adding alert system via Dell OpenManage & APC
* Managed 20 mix 2008 R2 & 2012 servers along with 150+ Windows 7 & Windows XP clients
* Decreased resolution time by seeking answers from IRC, Reddit & various SMEs (Subject Matter Experts)
* Implemented wiki system creating a repository for team knowledge transfer
* Installed UniFi Ubiquiti Access Points, Improved Wireless Performance by 200%
* Increased team knowledge via conference training by attending LOPSA-East & disseminating training
* Decreased reliance on 3rd party contractors by 60% & cut down budget costs
Primrose School of Warren (January 2012 – Present)
 System Administrator – As needed basis
 Warren, New Jersey
* Network Deployment: Dell PowerConnect Switch, Verizon FiOS, Cisco APs
* Server Infrastructure Deployment: Dell PowerEdge 2950 running Server 2008r2
* Group policy: Printer deployment, drive maps, file shares, power management
Long Branch Concordance (September 2011 – February 2013)
 System Administrator – As needed basis
 Long Branch, New Jersey
* Managed desktop refresh of 10 workstations.
* Transitioned users from Windows XP to Windows 7.
* Network infrastructure upgrade utilizing Zytel switches increasing performance by 75%
* Domain Controller transfer to separate hardware
* Network infrastructure rewiring of demark, phone system & network
* Group Policy to increase workforce efficiency by 30%
Computer Insight Learning Center (January 2010 – July 2011)
 CompTIA/Microsoft Instructor, Server Administrator
 Eatontown, New Jersey
* IT Trainer with 90%+ student pass rate, high student retention & praise
* Courses taught: Office 2010, A+, Network+, Security+, Server+
* System Administrator, implemented labs for various Microsoft Course Material
* Implemented GPOs to lock down clients & improve client usage up to 50%
* Instructional design implemented to teach course material
* Passed Certified Technical Trainer, not enough students to complete video requirement
Tenehawk Computer Services (March 2008 – January 2010)
 Managing Partner
 West Long Branch, New Jersey
* Designed high level network infrastructure
* Implemented network cabling infrastructure to fire code specs, under budget, under deadline
* Solution Integrator for switches, routers, printers & camera systems
* PC build outs for 10+ PC network
Monmouth University
 Lab Supervisor (September 2007 – May 2008)
* Responsible for technical training of employees in Help-Desk mitigation methods
* High level of customer satisfaction - 90%+
* Motivated Team Player, fostered goals & increased productivity of team by 80%
* Managed team, responsible for documentation of help-desk tickets.
 Help-Desk Specialist (September 2006 – August 2007)
* Fixed variety of computer hardware and software problems.
* Insured high attention to detail in resolving student problems within a short time-frame.
 Lab Assistant (September 2005 – August 2006)
* Assisted students with their technical problems, questions & assignments.
ORGANIZATIONS
Manning Publications – (October 2015 – Present)
 Book Reviewer, System Administrator SME
 Remote/From Home
 Subject Matter Expert providing guidance on books & system administrator training materials
 Subjects of Interest: Powershell, Sysadmin, Python, Cisco Networking, Security
The Open Organization of Lockpickers (TOOOL) New Jersey - (January 2014 – Present)
 Founder
 Bridgewater, New Jersey
 Previously known as Lockpickers of New Jersey (LPofNJ)
* Instruction on lockpicking theory, concepts & methods
* Advise others on physical security, asset security, locksmith basics
* Countermeasures: Bypass/Forced Entry Methods
* I am looking to become ASIS & ALOA certified
League of Professional System Administrators (LOPSA) – (April 2012 – Present)
 Member
 Lawrenceville, New Jersey
* Volunteer for LOPSA-East 2013, Sponsorships Committee
* Member, LOPSA Professional Content Committee
* Member, LOPSA LPR Program Committee
* Member, LOPSA Recognized Professionals Committee
* Contributor to the Sysadmin Body of Knowledge (SA-BOK)
SKILL MATRIX
Windows: Server 2003-2012, Windows XP – Windows 8, Exchange 2003-2010, SBS 2003-2008, Hyper-V
2008-2012, IIS, Active Directory, Group Policy, Powershell, WebDAV, WSUS
Linux: Debian, Ubuntu, OpenFire, Bash, MediaWiki, MySQL, VirtualBox
Hardware & Networking: ADTran, Cisco, Dell PowerEdge, Nessus, nmap, pfsense , Sonicwall, ShoreTel
Software: BES, Microsoft Office 2003-2013, PDQ Software Suite, VMWare ESXi