Contact:
Ms. Rola Abu Hassan
Wallis Marketing Consultants
Phone: +971 4 390 1950
E-mail: hyatt@wallis-mc.com
Ms. Yasmin D. Poonegar
Director of Corporate Communications
Hyatt International, South West Asia
Telephone: +971 50 1891 262
Email: yasmin.poonegar@hyatt.com
FOR IMMEDIATE RELEASE
Consumers Looking for Exceptional Guest Experience and Value among Expanding
Number of New Property Openings, Says Global Hotel Leader
Dubai, United Arab Emirates (December 14, 2011) – Regional hotels vying for increased occupancy and profitability will face stiff competition in 2012, say executives with a leading global hotel group, as new and improved supply continues to enter South West Asia (GCC and
Indian sub-continent) market.
By the close of 2012, industry sources expect that the number of hotel rooms will have doubled over 2008 numbers in some key markets across the GCC and India, placing considerable pressure on all hoteliers to engender increased loyalty among guests while delivering a valuefor-money product. This is an altogether new consideration for many leading hoteliers who previously held virtual monopoly positions within certain major Gulf cities.
“2011 was a year of tremendous accomplishment for international hoteliers operating across the
Gulf region, because many of us were able to open major properties in key markets, after years of planning and construction. But 2012 will be the time at which all of our properties will be tested against one another – tested primarily on guest experience, but also location and valuefor-money ,” said Peter Fulton, Managing Director, Hyatt International, South West Asia.
“We believe that the Gulf and Indian hotel visitors are looking for an exceptional guest experience at an appropriate price point , and we think that Hyatt’s new and existing properties are ideally placed to deliver an ‘authentic hospitality’ experience at a competitive price,” added
Fulton.
Expansion
Across the globe in 2011, Hyatt continued to drive customer preference for its growing portfolio of hotel brands, with a view to consolidating its leadership position over 2012.
“Outside the South West Asia region, Hyatt has seen the debut of the Andaz brand in Shanghai
(the first Andaz branded hotel in Asia), the opening of Hyatt 48 Lex in New York City, the introduction of the first Hyatt property in Tanzania, the opening of Hyatt Danang Resort and Spa in Vietnam, and the re-opening of the Hyatt Regency’s property in New Orleans,” said Kapil
Aggarwal, Director of Sales, Hyatt International – South West Asia.
“Within the South West Asia region, Hyatt acquired the Park Hyatt Maldives Hadahaa and has expanded rapidly into India, which is a key market for us. Hyatt Regency Chennai is the first
Hyatt venture in South India, and Grand Hyatt Goa complements our existing Park Hyatt Goa
Resort and Spa. We aim to continue to service our Indian customers and also the increasing number of travellers visiting the country,” added Aggarwal.
The close of 2011 saw Park Hyatt Abu Dhabi Hotel and Villas open on the prestigious natural island of Saadiyat along a more than five mile stretch of environmentally protected white sand beach and within minutes of Abu Dhabi’s prime business district and Corniche. Hyatt also announced its plans to open Park Hyatt Doha within the heart of Doha’s downtown district, scheduled for opening in 2016. The tail end of 2011 will also see the iconic Hyatt Capital Gate
Abu Dhabi, part of the Abu Dhabi National Exhibition Centre, begin to service regional and international guests.
In 2012, Hyatt is expecting to expand further into India with Park Hyatt Hyderabad in South
In dia, Park Hyatt Chennai, and India’s debut of the unique Hyatt Place brand in Bangalore, providing full Hyatt coverage in all of India’s primary cities.
Corporate Social Responsibility
2011 also saw Hyatt bolster its Corporate Social Responsibility platform with Hyatt Thrive , recognising the important role that the corporate world plays in providing a sustainable Earth for future generations. Hyatt Thrive builds on Hyatt’s rich history of community engagement and environmental stewardship by empowering more than 85,000 Hyatt associates at more than 450 properties around the world to do one thing: Thrive .
Grand Hyatt Dubai converted its main water heating system from diesel oil-fired to solar powered in a bid to reduce climate change and running costs. The new solar panel heating system dramatically reduced carbon emissions, and was the first commercial installation of its kind in the UAE. The Grand Hyatt also recycled an impressive 60 kilograms (130 pounds) of
Tetra Pak containers in April in celebration of Earth Day.
“Park Hyatt, Grand Hyatt and Hyatt Regency properties in Dubai are continuing to explore opportunities to focus on environmental sustainability and economic development and investment for the continued improvement of society and the environment, such as replacing halogen lighting with LED technology, and sponsorship of conservation activities,” said John
Beveridge, Area Director for Hyatt hotels in Dubai.
2011 Award Highlights
Park Hyatt Dubai was recently awarded Conde Nast Traveller Reader ’s Choice Award for Best
Hotel in the Middle East for the second time.
Grand Hyatt Dubai was awarded Best Overseas Business Hotel for Indian travellers in the
Conde Nast Traveller reader’s Travel Awards.
Park Hyatt Jeddah Marina, Club and Spa was awarded the Best Business Hotel in Jeddah at the Business Traveller Middle East Awards, voted by readers of the magazine.
Grand Hyatt Doha’s restaurants were celebrated in the Time Out Restaurants Awards, with
ISAAN winning Best South East Asia Restaurant.
Park Hyatt Goa Resort and Spa won the Best Destination Spa in India and number three position in the Best Leisure Hotels category in India for the Conde Nast Traveller Readers Travel
Awards.
“Despite a multitude of challenges – from increased competition to the effects of the ‘Arab
Spring’ – Hyatt has had a very good 2011, and we believe 2012 will continue to be a year of expansion and growth for the Hyatt brands across the South West Asia. We have strengthened our sales teams in the GCC and India, to accommod ate this continued growth,” concluded
Aggarwal.
ENDS
Photo Caption: Gulf and South West Asia Hotel Market Set for Increased Competition in 2012, according to Hyatt International Executives.
Notes to editors:
HYATT HOTELS IN SOUTH WEST ASIA:
Kingdom of Saudi Arabia
Park Hyatt Jeddah – Marina, Club and Spa
Oman
Grand Hyatt Muscat
Qatar
Grand Hyatt Doha
United Arab Emirates
Park Hyatt Dubai
Grand Hyatt Dubai
Hyatt Regency Dubai
Park Hyatt Abu Dhabi
Hyatt Capital Gate
India
Park Hyatt Goa Resort & Spa
Grand Hyatt Goa
Grand Hyatt Mumbai
Hyatt Regency Chennai
Hyatt Regency Delhi
Hyatt Regency Kolkata
Hyatt Regency Mumbai
Hyatt Regency Pune
Nepal
Hyatt Regency Kathmandu
Maldives
Park Hyatt Maldives Hadahaa
About Hyatt Hotels Corporation
Hyatt Hotels Corporation , headquartered in Chicago, is a leading global hospitality company with a proud heritage of making guests feel more than welcome. Thousands of members of the Hyatt family strive to make a difference in the lives of the guests they encounter every day by providing authentic hospitality. The Company’s subsidiaries manage, franchise, own and develop hotels and resorts under the Hyatt, Park Hyatt, Andaz, Grand Hyatt, Hyatt
Regency, Hyatt Place and Hyatt Summerfield Suites brand names and have locations on six continents. Hyatt
Summerfield Suites is being rebranded as Hyatt House. Hyatt Residential Group, Inc.
, a Hyatt Hotels
Corporation subsidiary, develops, operates, markets or licenses Hyatt Residences and Hyatt Vacation Club , which is changing its name to Hyatt Residence Club
. As of June 30, 2011, the Company’s worldwide portfolio consisted of
456 properties in 44 countries. For more information, please visit
.