CCTV in Beachlands - Havant Borough Council

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1
ANNEX B
BEACHLANDS CLOSED CIRCUIT TELEVISION SYSTEM
INTRODUCTION
To provide information specific to the operation of CCTV at Beachlands in support
of the CCTV Policy
PERSONNEL
The Beachlands CCTV Manager is - Tim Pointer, Community Safety Team
Leader
The Contractor responsible for the installation of the CCTV system and the
subsequent maintenance is: - Jason Cundy, Connect, 08456 127327
Authorised users of the system are
i)
ii)
Visitor Centre Officers
Other HBC staff authorised in writing by a member of the Joint Management
Team
REQUESTS FOR INFORMATION
Details of recorded information shall only be released with the permission of the
CCTV Manager or Ann Corrigan, Visitor Information Officer.
Requests for information by the Police shall require the authorisation of the Police
Duty Officer. This authorisation should be requested by DP2 to the CCTV
Manager or Ann Corrigan, Visitor Information Officer and passed to the
Information and Records Management Officer (IRMO) once approved.
Covert surveillance will be in accordance with 7.14 of the CCTV Policy
ACCESS TO THE CONTROL ROOM
The general principle is that the CCTV monitoring screens will be switched off
unless required for a post event investigation or in response to an active incident
where there is an identified risk to a member of the public or staff member. Only
authorised users will be allowed in the monitoring room when the screens are
active – the door will be shut and windows covered/obscured to prevent
unauthorised viewing.
Access to the CCTV Control consul and screens shall be strictly controlled and
limited to the following:
i)
ii)
iii)
iv)
v)
Designated Council Officers as detailed above;
Police Officers, for operational reasons, as authorised by the Police Duty
Officer;
Ann Corrigan, Visitor Information Officer or Havant Borough Council CCTV
Manager;
authorised personnel of “Connect” or “Chroma Vision” for installation and
maintenance works;
authorised personnel for installation and maintenance works when
accompanied by an authorised user;
2
Any other persons or organisations shall only be allowed to view the system with
the authorisation of the CCTV Manager or Ann Corrigan, Visitor Information
Officer
RETENTION OF IMAGES
Images shall be retained for 30 days unless they form part of an ongoing
investigation.
LOGS
The Ann Corrigan, Visitor Information Officer shall be responsible for ensuring
that the following records are maintained and audited in accordance with the
CCTV Policy
iii)
iv)
v)
vi)
vii)
viii)
ix)
Operational Duty Log;
Visitors to the CCTV Control Centre;
Incident Log;
Media Copy log
Viewing Log;
Video Stills Log;
A Room Diary.
MAINTENANCE OF THE CCTV SYSTEM
The CCTV system will be maintained by the Maintenance Contractor and the
authorised users will be responsible for:
i)
ii)
iii)
identifying a system fault in the first instance;
recording all faults in the log;
notifying the fault to the Maintenance Contractor;
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