Case Study: Wiley Riley - 2 I would like you to consider John’s various decision options when he became aware of what Edna was doing. He might opt to say or do nothing. Please analyze the decision to say or do nothing about Edna's poor performance. Indicate who that could affect and what possible consequences could come from that decision. Come up with other decision options, and analyze them. Identify the Ethical Principles that are violated by each. What would be the best thing for John to do in this situation? Why? Is it ethical? Compare your analysis and findings with those at the end. Ethics Analysis Form Decision Option: Stakeholders Principles Consequences Other Decision Options We have determined that it is necessary for John to do something about Edna using company time for her personal business. Unless there is a written policy addressing problems like this, it could be seen as unfair and too harsh if he terminates Edna. We don’t know, but it’s likely that there is no written policy about the use of company time for personal business. This might be the ideal time to institute such a policy and let all employees know exactly what the policy is, why it is needed, what it means to them personally in their particular positions, and what the consequences will be for failure to adhere. Edna could be talked to about what is and what is not allowed at work and what she is expected to accomplish on company time. The new policy could be explained to her. Edna's behavior is inappropriate at work, and she could be referred to a grief counselor. Conclusion Ethics cannot be separated out from the rest of our daily business as we go through life. We've seen that there are numerous ethical dilemmas in each of the segments of the case study, just as there are in everything we do in our lives. Ethics have to do with our relationships with others. If we were the only creature on Earth, lying, cheating, stealing, and being mean wouldn't matter too much. So what if we make ourselves miserable? So what if we wreck our planet? We're not the only creature on Earth, though. Our behavior affects others, and we do not have the right to hurt others. Civilized people agree on rules that are made to protect individuals so that we can live together without fear. We will also have to agree on rules to live by that protect our environment. All of the ethical principles will be violated if we destroy our planet, and then we won't need ethics anymore because there won't be any relationships left! KEY – Ethics Analysis Form Wiley Riley Decision Option: What should John do about Edna's abuse of company time? Stakeholders Principles Consequences John, G.M. To do nothing: If John does nothing, Edna will (Decision Integrity continue stealing time from the Maker) Loyalty company. She doesn't do enough work Fairness and that will continue. John is Commitment to Excellence Leadership Reputation and Morale Accountability To do something: Fairness Concern & Respect for Others Commitment to Excellence Leadership Reputation & Morale Accountability Edna Other Employees responsible for Edna's performance and her poor performance will affect him when he doesn't have the books in order. He will be making decisions without the necessary data. By doing nothing he can avoid a scene with Edna. He can also avoid having to possibly hire a replacement for the position. If he doesn't do anything, other employees could assume that it's okay to steal company time. Productivity could fall and John could lose the respect of employees. It is obvious that John must do something. The question becomes, "What should John do about Edna?" His options are (1) tell her to not use work time for personal business, (2) give her a verbal warning, or (3) terminate her. If John does nothing, Edna will most likely continue to steal company time. Her work output is low and may get lower. Her performance is unlikely to improve if John does nothing. Depending on what John decides to do, Edna could either find herself unemployed or her performance might improve. I John does nothing about Edna using company time in a chat room, other office personnel could find out that she does this and think they can too. Other managers might see that John doesn't keep Edna on task and might think they don't have to keep their own employees on task. Productivity could fall. Employees might think management is pretty loose and unworthy of respect. Depending on what John does, other employees may get the message that it is not okay to steal company time. FOI If John deals too harshly with Edna, other employees might think it is unfair and morale could fall, which can negatively affect productivity, performance, and turnover. If John does nothing, FOI remains at risk because of Edna’s neglected bookkeeping. If John acts decisively and solves the problem, FOI’s books will be in order and their course back on track.