ORGANIZATION INDEX
A&P, 99
ABB Group, 214, 215
Abbott Laboratories, 440
Abercrombie and Fitch, 4
Accenture, 196, 260, 277
Accutron, 89
Acme Brick Company, 190
ACT*1 Personnel Services, 141
Activision, 314
Adams Confectionery, 190
Adelphia, 151, 153
Adidas, 309
ADM, 273
Adobe, 464
Advanced Cardiovascular Systems, 156
Advanced Financial Solutions, 363, 364
AeroMexico, 496
Aetna, Inc., 288
Agilent Technologies, 336, 349, 527
Aikenhead, 298
Air Products and Chemicals, Inc., 286
Airborne, 36
Akami Technologies, 211
Alberto-Culver Company, 334, 335
Alcatel USA, 13, 43
Alcoa, 74
Alcon Laboratories, 99
Aldi, 23
Algorithmics, Inc., 211
Allied Pilots Association, 231
Allied Signal, 340
Allstate, 357
Amazon.com, 10, 25, 37, 72, 91, 218, 341, 350
America SCORES, 64
American Airlines, 215, 230, 231
American Association of Retired Persons (AARP), 86, 88, 89
American Cancer Society, 230
American Countertrade Association, 116
American Express Company, 118, 119, 183, 194, 197, 442–43
American Federation of Labor (AFL), 37
American Heart Association, 230
American Management Association, 468
American Medical Association, 230
American Messenger Company, 36
American Online, 191
American Productivity and Quality Center (APQC), 254
American Red Cross, The, 269
American Society of Mechanical Engineers (ASME), 36
American Society of Safety Engineers (ASSE), 243–44
American Standard, 303, 304
AmeriScan, 219
Ameritrade, 91
Amgen, 346, 347
AMR, 230, 231
Anheuser-Busch, 512
AOL, 521
AOL Time Warner, 521
Apex Supply, 298
Apple Computer, 82, 117, 251, 498
ARAMARK, 465
Aramis, 121
Arthur Andersen, 150
ASDA, 98
Association of Professional Flight
Attendants, 231
Association of South East Asian Nations (ASEAN), 110
Astute Solutions, 132
AT&T, 49, 86, 195, 197, 215, 418
Atlantic Bell, 13
Audubon Society, 73
Auto-Alliance, 117
Autobytel, 72
Aveda, 121
Avis Rent A Car System, Inc., 210
Avon Products, 4, 37, 419, 429, 437, 529
B. Dalton, 138
Bahama Breeze, 524
Bally’s, 53
Bank of America, 41, 214, 285, 317, 330, 448
Bank of New York Company, 180, 199
BankOne, 422, 528
Barclays Bank, 276, 279
Barnes & Noble, 91, 138
Battelle, 242
Baxter International, 189
Bayer AG, 99
Bell Systems, 44
Benjamin Moore & Co., 190
Bentley, 200
Bergstrom Hotels, 59
Berkshire Hathaway, Inc., 190–91, 196
Bethlehem Steel, 44
Big Bang Products, LLC, 250
Biogen, 431
Birkenstocks, 116
Black & Decker, 118
Blockbuster Video, 41, 42, 161
Bloomingdale’s, 440
Blue Bell Ice Cream, 302
Blue Nile, 459
BlueCross, 426
BMW, 200, 355, 367, 384, 385, 386, 389
BMX, 146
Body Shop, The, 41
Boeing, 306, 507
Bombardier Corporation, 59–60
Bookstar, 138
Bookstop, 138
Borders, 91
Boston Consulting Group, 81, 493
BP Norge, 369
Brady Corporation, 426
Brand Keys, 210
Bridgestone/Firestone, 280
Brinks, 195
British Airways, 223
British Geological Survey, 307
Brooklyn Dodgers, 191
Brunswick, 126
Budweiser, 272
Buell Motorcycle Company, 204
Burger King, 10, 70, 82, 116–17, 146
Burton Snowboards, 126
Business Travel Coalition, 86
Cadbury Schweppes, 190
Caesar’s Palace, 53
California Sunshine, 116
Caliper Technologies Corporation, 39, 40
Cambridge Energy Research Associates, 261
Canadian Pacific, 455–56
Canon, 45
Carlson Marketing Group, 392
Carmin Industries, 126, 132
CarPoint, 72
Carrier’s, 282
Cartoon Network, 82
Catalyst Organization, 25
Caterpillar, 42, 43, 118
Celanese Chemical Corporation, 115, 309
CEMEX, 185, 186, 187
Census Bureau, 524
Center for Creative Leadership, 439, 465
Cereal Partners Worldwide, 117
Chamber of Commerce, 87
Champion International, 342, 343
Chanel, 121
Chapparal Steel, 46, 464
Charles Schwab & Co., 72, 218, 361, 440
Chevrolet, 87, 274
ChevronTexaco, 106
Chicago White Sox, 191
Chick-fil-A, 58
Chief Auto Parts, 281
Childfree Network, The, 535
Children’s Hospital, 435, 437–38
Chili’s Grill and Bar, 512
Chrysler Corporation, 169, 503
CIBC Oppenheimer, 44
Circuit City, 6
Cirque du Soleil, 359, 459
Cisco Systems, 25, 189, 273, 305, 310, 312, 350, 354, 355, 405
Citibank, 455
Citigroup, 36, 82, 196, 448, 463
Citizen, 89
CitizensFirst Credit Union, 247, 248
Clarica Life Insurance Co., 240
Clarins, 121
Clayton Dubilier & Rice, 319
Clinique, 121, 122
CNN, 143
CNNFN, 143
Coca-Cola, 11, 37, 85, 86, 108, 116, 120, 143, 277, 278, 533, 536
Colgate-Palmolive, 369, 370, 536
Collins Companies, 169
Color Your World, 119
Comcast, 197
Commerce Bank, 516, 519
CommonHealth, 482, 508
Compaq Computer Corporation, 7, 189, 349, 350, 418, 420
Compass Bank, 126
Computer Ethics Institute, 469
Computer Science Corporation (CSC), 196
ConAgra, 82, 203, 485
Concord Hospital, 455
Conference Board, The, 402
Congress of Industrial Organizations (CIO), 47
Conoco, 88, 434
Consorcio Aga, 117
Constellation Brands, 517
Container Store, The, 16, 17, 25, 51, 58, 305, 355, 364, 454, 459
Con-Way, 374
Coors, 272, 466
Corning Inc., 394–95
Costco, 4
Council of Better Business Bureaus, 471
Credit Suisse First Boston, 370
Culinary Institute of America, 497
Cunningham Group, 538–39
CVS, 4
Cypress Semiconductor, 271
Daewoo, 117
Dai Nippon Paint, 110
DaimlerChrysler, 90
Darden Restaurants, Inc., 59, 154, 524, 525
Deere & Co., 165
Dell Computer, 6, 13, 37, 82, 181, 182–83, 184, 194, 218, 282, 440
Deloitte & Touche, 354, 526, 529
Delta Air Lines, 44, 350
Deluxe Diner, 255
DeVoe, 119
DHL Worldwide Express, 36
Diageo, 81
Dial Corporation, 406
Dialog Information Services, 346
Dillard’s, 4
Discovery Channel, 126
Disney, 274, 526
Dofasco, Inc., 225
Domino’s Pizza, 138
DoubleClick Inc., 471
Doubleday, 138
Dow Chemical Co., 288, 536
DreamWorks SKG, 41, 42, 313–14
Driesenga & Associates, 133
DuPont, 110, 196, 222, 305, 520
Dynergy Inc., 184
E*Trade, 200, 201, 221
Early Winters, 91
Eastman Kodak, 341
Eastside Glass Company, 136
eBay, 13, 41, 72, 73, 90, 181
Eckerd, 4
Edison Electric Institute, 86
Edmunds, 72
EDS, 18, 41, 82, 196, 519
Edward Jones, 25, 221
84 Lumber, 298
Eli Lilly, 156
Elks, 87
Embassy Suites, 462
Enron, 150, 153, 270
Enterprise Rent-A-Car, 52, 58
Environmental Protection Agency (EPA), 268
Equal Employment Opportunity Commission (EEOC), 357, 358, 359, 379
Equifax, 471
Ericsson, 42, 92, 117, 315
Ernst & Young LLP, 132, 279
E-Stamp, 91
Esteé Lauder Companies, Inc., 121–22
Ethics Resource Center, 109, 154
Europe’s Super Channel, 114
European Airbus, 87
European Commission, 114
e-Ventures, 41
Expedia.com, 195
ExperCorp, 246
EXPO, 298
ExxonMobil, 86, 179, 261, 485
Fairchild Semiconductor, 340–41
Fairfield Inn, 279
Farmers Insurance Company, 301, 518
Fast Company Magazine, 452
Fawcett Books, 21
Federal Aviation Authority, 258, 501
Federal Communications Commission, 85
Federal Drug Administration (FDA), 14, 347
Federal Express (FedEx), 6, 10, 36, 37, 44, 169, 302, 319, 356, 396, 439, 440
Federated Department Stores, 453
Financial Accounting Standards Board (FASB), 270
Firestone, 212
First American Corporation (FAC), 198
Flextronics International Ltd., 315–16
Fluor Corporation, 229
Food and Drug Administration, 85
Food Ingredient Specialties, 330
Food Network, 408
Ford Motor Co., 114, 117, 160, 197, 200, 212, 247, 274, 275, 279, 305, 350, 386, 453,
526
Fort Worth Museum of Science and History, 396
Four Seasons Hotels and Resorts, 215, 216
France Telecom, 78
Fresca, 466
Frito-Lay, 16, 118, 203, 519
Fuji, 118, 341
Gallery Furniture, 201
Gallup Organization, 18, 25, 386
Gap, 448
Gateway, Inc., 194, 342
General Accounting Office, 229
General Dynamics, 307, 308
General Electric (GE), 4, 7, 9, 10, 36, 87, 100, 112, 113, 185, 186, 187, 188, 189,
190, 191, 196, 292, 293, 301, 307, 327, 369, 401, 484, 486, 487, 501, 507
General Mills, 117, 118
General Motors (GM), 37, 87, 114, 117, 161, 170, 171, 200, 279, 305, 371, 386, 528, 531
Generale Occidentale, 99
Georgia Lighting, 298
Glidden, 119
Global Alliance for Vaccines and Immunization, 436
Global Crossing, 150–51
Google, 185, 186, 419
Government Employees Insurance Company (GEICO) Direct Auto Insurance, 14–15, 72, 190
Grand Union, 99, 281
Granite Broadcasting, 529
Greenpeace, 73
Grupo Bimbo, 203–4
Grupo Corvi, 203
GSD&M Advertising, 512, 513, 514, 515, 519
GUM, 121
Hachette, 117
Halliburton, 118
Hampton Inns, 276
Handy Dan Home Improvement, 298
Hanes, 4, 98
Haribo, 203
Harley-Davidson, Inc., 204–5, 305, 306, 485
Harley-Davidson Financial Services, 204
Harley-Davidson Motor Company, 204
Harrah’s, 53
Harvard Business School, 182
Hasbro, 100
Hawaii Convention Center, 126
H. B. Fuller, 14
HBO, 191
H-D Michigan, Inc., 204
HeadBlade Co., 127
Healthy Choice, 82
Hershey Foods, 203, 307
Hewlett-Packard (HP) Co., 7, 18, 100, 189, 194, 246, 300, 314, 336, 349–50, 408, 418,
419, 420, 437, 519
HIH, 109
Hitachi, 118
Hoechst Celanese, 536
Hoechst Chemical, 76
Home Depot, 41, 298, 299, 300, 301, 305, 366, 516
Honda, 45, 100, 200, 483
Honeywell International, 340
Hoover’s, 186
Hospice of Central Kentucky (HCK), 283, 284, 285
House Collectibles, 21
Howard University, 130
Hyatt Regency, 231
Hyundai Motors America, 212–13
IBM, 10, 76, 82, 86, 87, 92, 114, 194, 196, 242, 254, 270, 305, 435–36, 437, 438, 460,
498, 514, 522
IDEO Product Development, 251–52
IEM, 112
Ignition Corporation, 494
ImageX, 319
Imperial Chemicals Industries, PLC (ICI), 118, 119
Information Technology Association of America, 286
Inovant, Inc., 217
Institute for Research on Intercultural Cooperation, 76
Intel Corporation, 45, 72, 73, 92, 118, 143, 169, 197, 208, 209, 211, 212, 213, 219,
339, 369, 403
Intellectual Property Office, 111
Interface, 14
Internal Revenue Service (IRS), 41, 43, 44, 55, 310, 518
International Cargo Management System, 92
International Dairy Queen, Inc., 190
International Organization for Standardization (ISO), 114, 168
International Utilities and Energy Conference, 260
Isuzu, 87, 117
Jacksonville Small Business Development Center, 126
Jamba Juice, 401
J.C. Penney, 4, 7, 8, 9, 16, 21
Jeep, 90–91
Jenny-O Foods, 398
Jiffy Lube, 138
John Deere, 485
Johnson & Johnson (J&J), 37, 165, 178, 179, 181, 184, 185, 186, 187, 190, 191, 196,
277, 485, 517
Jostens, 484
JP Morgan Chase Bank, 147
Jumpstart, 64
Kansai Paint, 109–10
Kao, 122
Kellogg’s, 117
Kentucky Fried Chicken (KFC), 45, 70, 82, 83–84, 117
Kink BMX, 146, 147
Kinko’s, 82, 319–20
Kirin Brewery, 346, 347
Kisko Senior Living Communities, 301
Kiwanis, 87
Kmart, 70
Knight-Ridder, Inc., 325, 346
Kodak, 42, 44, 89, 118, 119, 350
Kohl’s, 4
Kohler Company, 129, 197
Komatsu, 118, 307
KPMG, 279, 368
Kroger, 281
Ladera Ranch, 224
Lands’ End, 91
Lear Corporation, 168
Les Halles, 408
Levi Strauss, 4, 90, 529
Lexus, 58, 200, 279, 481
Lincoln Electric Company, 355, 400
Lincoln National, 241
Linksys, 189
Linux, 513, 514
L.L.Bean, 91, 254, 458
Lockheed Martin, 486
Lord & Taylor, 4, 126
Louisiana-Pacific, 74
Lowe’s, 181, 183, 191, 193, 197, 298, 301
Lucent Technologies, 282, 283, 418
LUGO Construction, 131–32
Lyondell Chemical, 460
Lyondell-Citgo, 274, 275
Mabe, 112, 113, 502
Mail Boxes Etc., 36
Maintenance Warehouse, 298
Marriott International, 36, 43, 55, 117, 196, 276, 279, 280, 305, 330
Master Card, 512
Mattel, 44, 100
Maui Pineapple Company, 108
Maxtor Corporation, 220
Mayo Clinic, 473–74, 516
Maytag, 58
Mazda, 117, 200
MBNA, 519, 520
McDonald’s, 10, 39, 70, 82, 83, 84, 99, 138, 268, 269, 337, 369
MCI, 195
Medical City, 312
Medicare, 89
Medtronic, Inc., 151, 152, 386, 387, 400
Mellon Bank, 336
Mercedes-Benz, 57, 100, 200, 317, 333, 522–23
Merchants Parcel Delivery, 36
Merck & Co., 190, 408, 436, 486, 535
Merck Consumer Pharmaceuticals, 190
Meredith Corporation, 197
Mexican Foundation for Total Quality, 104
Michael Christopher Designs, 134
Michael Foods, 494, 495, 496
Microage, Inc., 224, 227
Microsoft, 44, 85, 195, 354, 483, 498, 528
Microsystems, Inc., 330
Midvale Steel Company, 44
Miles Laboratories, 99
Miller, 272
Missile Defense Agency, 312
ML Laboratories, 189
Moose, 87
Motorola, 85, 86, 87, 104, 105, 117, 223, 309, 315, 369, 460
MP3, 41, 42
Mrs. Baird’s, 203
MTV, 467
Munsingwear, 37
Nantucket Nectars, 344
NASA, 484, 501, 502
National Action Party, 100
National Association of Corporate Directors, 87
National Association of Female Executives, 163
National Association of Manufacturers (NAM), 86, 87
National Association of Securities Dealers, 289
National Blind and Wallpaper, 298
National Business Incubation Association, 128
National Football League, 86
National Grange Mutual, 337
National Labor Relations Act, 358
National Labor Relations Board, 153
National Resources Defense Council, 73
National Semiconductor, 340
National Society of Black Engineers, 526
National Westminster Bank PLC, 256
Navistar International, 485
NBC, 86, 114, 187
NCCI, 387–88, 389
NEC, 41
Nestlé, S.A., 86, 99, 117, 203, 309
New Horizons Computer Learning Center, 117, 364
New Jersey Bell, 49
New York Life Insurance, 364
New York Stock Exchange, 187, 289, 290, 292, 293
New York Times Company, 449
Newell Rubbermaid, Inc., 217, 290
Next Door Food Stores, 485
Nickelodeon, 82
Nieman Marcus, 4
Nike, 10, 309, 459
Nintendo, 448
Nippon Paint, 109–10
Nissan, 197
nMetric, 79
Nordstrom’s, 58, 395
Norm Thompson, Inc., 167, 168, 169
Nortel Networks Corporation, 52, 150, 155, 166–67, 169, 170
Northern Ontario, 455–56
Northern Telecom, 92
Northrop Grumman, 487
Northwestern Mutual Life Insurance Company, 134
Nucor Steel, 74, 324
Occupational Safety and Health Administration (OSHA), 153, 161, 244, 398
Odakyu, 122
Office Depot, 99
Olive Garden, 59, 280, 524
Olivetti, 117
Oracle, 519
Oral B, 252
Organization of Petroleum Exporting Countries (OPEC), 87
Origins, 121
Orpheus Chamber Orchestra, 424–25
Outboard Marine Corporation, 59–60
Outsource Group, The (TOG), 127
Overseas Private Investment Corporation, 108
Pacific Publications, 117
Papetti’s Hygrade Egg Products, 494, 495
Paramount, 515
Patek Philipe, 200
Penguin Putnam, Inc., 21
Peoplesoft, 340
Pep Boys, 281
PepsiCo, 11, 16, 116, 118, 401, 466
Pfizer, 190, 483, 486
Phelps Dodge, 74, 390
Philips Consumer Electronics, 86, 92
Pier 1 Imports, 280, 307
Pilgrim’s Pride, 83
Pillsbury, 459
Pitney Bowes, 91, 526
Pizza Hut, 70, 82, 83, 84, 518
Play Clothing, 146
Polaroid, 251
PoolCo., 246
PPG, 110
Presbyterian Hospital, 53, 306
PricewaterhouseCoopers (PWC), 160
Procter & Gamble (P&G), 23–24, 26, 36, 72, 99, 143, 240, 325, 327, 335
Prudential Insurance, 210, 334
PTA, 87
Public Company Accounting Oversight Board, 288
Pulsar, 89
Purdue, 83, 466
Quaker Oats, 16
R&D Thinktank, 41
Radio One, 130
Radius, 485, 496, 497
Ralph Lauren, 119
Ravenswood, 517
RCA, 86
Ready Pac Produce Inc., 142–43
Red Lobster, 59, 524
Reebok, 443
Reliance Aeroproducts, 8
Research in Motion, 301
Retail Link System, 98
Rhone-Poulenc, 117
Ricoh, 462
Ritz-Carlton Hotel Company, 58, 276, 367–68, 514, 518, 519
Robert Half International, 366
Roche Group, 480, 486, 501
Rolls Royce, 200
Rotary, 87
Rover, 384, 386
Royal Crown Cola Company, 117
Royal Dutch/Shell, 332
Royal Trust Co., 240
R. R. Donnelley & Sons, 536
Russell Athletic, 195
Sabre, 498, 499
Safeway, 281
Samsung, 41
Sara Lee Bakery Group, 98, 203, 439, 460
SAS Institute, 25
SBA Express, 147
S.C. Johnson Wax, 228
Schlumberger Ltd., 238
SchlumbergerSema, 238, 241, 242
Scois, Inc., 184
Scribner, 138
Seal, 92
Sears, Roebuck and Company, 37, 298, 301, 355
Securities and Exchange Commission (SEC), 85, 157, 211, 231, 286, 288, 290, 401
See’s Candies, 190
Seiko, 89
Setpoint, 514, 515, 519
7–11, 164, 393
SGS-Thompson, 117
Shell. See Royal Dutch/Shell.
Sheraton Hotels, 280, 309
Sherwin-Williams, 119
Siebel Systems, 269–70, 271
Siemens, 117, 369
Sierra Club, 73
Signicast Corporation, 485
Simplot, 83
Small Business Administration. See U.S. Small Business Administration.
Smithsonian Institute, 126, 221
Social Security Administration, 47, 88, 376
Solberg + Lowe Architects, 538–39
Solectron Corporation, 52, 53, 55, 56, 57, 58
Sonic Drive-Ins, 10, 11, 15, 17, 26
Sony, 6, 41, 42, 92
Southwest Airlines Co., 18, 25, 41, 58, 256, 257–58, 345, 355, 375, 448, 465, 512, 513,
519
Southwest Bank of Texas, 451
Southwestern Bell, 13
Sprint, 195
SRC Holdings Corp., 218
Stamp Master, 91
Stanford Hospital, 219
Stanford University, 354
Staples, 57, 58, 279
Starbucks, 10, 22, 63, 64, 302, 309–10, 311, 516
Starbucks Foundation, 64, 218
State Farm Insurance Company, 14, 59, 162, 210, 463
Steelcase, 528
Stew Leonard’s, 407
Subaru, 481
Sun Hydraulics, 464
Sun Life Insurance Company, 240
Sun Microsystems, 99, 117, 372
Sundance Institute, 326
Suzuki, 87, 117
Swatch, 89
Swedish Academy of Sciences, 226
Syntex, 484
Taco Bell, 10, 44, 70, 82, 280
Tailored Client Solutions (TCS), 198
TAP Pharmaceutical Products Inc., 157–58
Target, 4, 185, 271, 280
TDIndustries, 50, 459
Tengelmann Group, 99
Texaco, 359, 396, 530, 531
Texas Instruments (TI), 100, 118, 307, 362, 396, 453
360network Corporation, 184
3M Company, 143, 438, 439, 498, 516
Tiffany, 466
Time Warner, 191, 521
Timex, 89
Tom’s of Maine, 275
Tommy Hilfiger, 121
Toshiba, 86, 92, 117
Total Fina Elf, 78
Total Home, 298
Touche, 526
Toyota, 37, 41, 58, 87, 100, 200, 280, 281, 342, 345, 483
Toys ‘R’ Us, 184, 185
Trans Union, 471
Transparency International, 107
Transport Workers’ Union, 231
Travelocity.com, 72, 195, 499
Travelzoo.com, 195
Tropicana, 16
TRW, 91, 372–73, 471
Tyco, 151, 153, 270
UBid.com, 72
Union of Concerned Scientists, 73
United Airlines, 85, 483
United Nations, 109
United Parcel Service (UPS), 36, 41, 42, 51, 114, 396, 526
United Technologies Corporation, 117, 533
United Way, 87
Universal Pictures, 313
Universal Studios, 126, 404
Universal Technical Institute (UTI), 389
University of California, Santa Barbara, 319
University of Michigan, 528
University of Washington, 221
U.S. Air Force, 396
U.S. Department of Defense, 51
U.S. Department of Energy, 229
U.S. Department of Housing and Urban Development (HUD), 465
U.S. Justice Department, 230
U.S. Marine Corps, 224
U.S. Navy, 486
U.S. Postal Service, 9, 44, 82, 91, 404
U.S. Small Business Administration (SBA), 126, 128, 131, 146, 147
USA Waste Services, 266
USAA, 59
USFilter, 498
Veterans Health Administration, 324
vFinance.com, 139
Villager’s Hardware, 298
Virgin Atlantic Airlines, 408
Virgin Group, 408
Virgin Records, 408
Visa International Inc, 14, 24, 58, 197, 217–18
Volvo of North America, 168
Wachovia, 385, 462
Walgreen’s, 4
Wal-Mart, 4, 37, 70, 72, 98, 99, 185, 247, 254, 298, 335, 363, 448, 454
Walt Disney World, 126
Walton Institute, 98
Warner Brothers Studios, 191
Warner Cable, 197
Warranty Gold, 72
Washington Mutual, 448, 456, 458, 460
Waste Management, 266, 267, 269, 270
Wellpoint Health Networks, 356
Wells Fargo Bank, 9, 72, 301, 439
Wendy’s, 11, 39, 70, 146
Western Electric Company, 49, 50
Westinghouse, 37
Weyerhaeuser, 388
Whole Foods Market, 20, 21, 48, 400, 401, 454
Wise Use, 73
WOL-AM, 130
World Bank, 109, 326
World Trade Organization (WTO), 110–11, 112
WorldCom, 150, 153, 270
Wrigley Company, 204
Xcel Energy, Inc., 209, 210
Xerox Corporation, 99, 228, 240, 241, 254, 277, 315, 347, 359, 426, 460, 484, 485, 529,
531, 532
Yahoo!, 11, 162, 336, 350, 513, 519
Yale Lock Company, 36
Yellow Freight System, 324, 330, 331
Yugo, 213
Yum Brands, Inc., 70, 81, 83
Zenith, 86