MERRILLVILLE HIGH SCHOOL INTERNSHIP PROGRAM INTERNSHIP HANDBOOK Schedule . . . . . . . . . . . . . . . . . . . . . 1 Dress . . . . . . . . . . . . . . . . . . . . . . . 1 Behavior & Attitude . . . . . . . . . . . 2 Seminars . . . . . . . . . . . . . . . . . . . . 3 Confidentiality . . . . . . . . . . . . . . . 4 Time Sheets & Daily Logs. . . . . . .4 Problems & Concerns . . . . . . . . . .5 Non-Compliance Policy. . . . . . . . . 5 Termination . . . . . . . . . . . . . . . . . . 5 Visits . . . . . . . . . . . . . . . . . . . . . . .6 Absences. . . . . . . . . . . . . . . . . . . . . 6 Evaluations . . . . . . . . . . . . . . . . . .7 Grade . . . . . . . . . . . . . . . . . . . . . . . 7 MHS Policies/Procedures. . . . . . . 7 Forms . . . . . . . . . . . . . . . . . . . . . . . 8 MHS Contact Info . . . . . . . . . . . . 8 Internship Contact Info . . . . . . . . 9 My Internship: Mentor/Site Supervisor: ___________________________ Phone #: ________________________________________ Web site/Email: __________________________________ Company: _______________________________________ Address: _________________________________________ __________________________________________ Start Date: _______________________ End Date: _______________________ Notes: 9 FORMS: Congratulations on your Internship! (available from Mrs. Row or downloaded from the Internship Web site) http://merrillville.schoolwires.net/Page/1063 Time Sheet & Weekly Log Request for Absence CONTACT INFORMATION: Merrillville High School 276 East 68th Place Merrillville, IN 46410 Main #: 219-650-5307 219-650-5391 (FAX) Mrs. Row, Internship Coordinator Phone: 650-5307 ext. 7175 Email: srow@mvsc.k12.in.us 8 SCHEDULE: The Internship schedule (calendar) will reflect both the classroom seminars and the hours you spend at your intern site. You will attend 1st and 2nd hour classes each day at MHS. Seminar days: For the first two weeks of the semester and once a week thereafter on Mondays, you will spend 3rd hour with Mrs. Row for a working lunch, orientation and concurrent classroom instruction. After seminar, you will immediately leave for your intern site arriving no later than 12:00 pm. Regular (non-seminar) days: After you have gone to your 1st and 2nd hour classes, you will leave school, eat lunch on your own and arrive at your intern site no later than noon. You are expected to arrive at least 5-10 minutes early each day. Each day you will work in this program until 3:00 pm. Lunch is eaten BEFORE you get to your intern site. No lunch or breaks are allowed at the work site during the work day. DRESS: Since you will be in a real-world office environment, you need to dress appropriately. You want to make a good impression! No jeans, sweatshirts, t-shirts, shorts or sneakers are allowed. Obvious body piercing, tattoos, abnormal hair color, or the like are NOT acceptable. Avoid trendy attire you may wear out while with your friends. 1 Use common sense! Each day you present yourself in the real world, you are to look and act professional and perform to the best of your ability. EVALUATIONS: BEHAVIOR & ATTITUDE Your intern mentors/site supervisors have agreed to personally mentor you. This means they will give up efficiency and productivity in their business to take the time and teach you the tools of their trade. Ask questions and watch them closely. Learn the valuable skills and strengths they have agreed to share with you. Treat them with the highest respect. Opportunities like this don’t come around often in one’s life – appreciate the gift you have been given! GRADE: Your grade is based on a number of factors including, but not limited to: Follow the MHS Student Behavior Code for this opportunity as an extension of the regular school program. You represent not only yourself and your family in your community, but Merrillville High School as well. Do y our best to abide by these expectations to avoid a non-compliance slip. Keep your personal life, interests and friends out of the workplace. This means no personal cell phone calls, no personal email and no personal time on their computer. NEVER use your mentor’s resources to charge your phone or electronic device! If you find yourself with “downtime”, you are REQUIRED to contact your mentor immediately to ask for another assignment. Unless your primary mentor sends you home for a disciplinary reason or the absence has been approved in advance, under no circumstances are you to show up late to work or leave early. 2 Your mentor/site supervisor and I will evaluate your internship. This will be instrumental in determining your grade. Your total productive hours in work (min of 120) Your total productive hours in Seminar (min of 20) Your performance at work Your performance and completed assignments in Seminar Your observations (minimum of three) Your overall workplace presentation/attitude Your communication Your willingness to own, accept and correct mistakes/errors Your compliance with expectations, contracts and agreements The timely submission of your weekly time card Your mentor evaluations Your teacher evaluation MHS POLICIES & PROCEDURES: All MHS policies and procedures whether contained in the student handbook and/or otherwise adopted by the Merrillville Community Schools will be strictly adhered to and enforced during the student internship. “If you don’t come to school, you can’t go to work!” 7 Do not participate in gossip. Always be positive and cheerful! VISITS: From time to time, I will come to your intern site and observe you “on the job” to make sure everything is going well. Most of these will be surprise visits. You are expected to be on task when these visits occur. Regardless of when I come to visit you, please feel free to contact me with any concerns, problems or good things that happen. I want this internship to be meaningful and enlightening for you. Your sharing will be the highlight of my day! ABSENCES: Please remember that you are expected to be at your intern site during the hours on your schedule. Arrive 5-10 minutes early each day. Don’t leave at the end of the day until you’ve cleared it with your primary mentor/supervisor and notified Mrs. Row. Always be punctual and dependable! If you are ill or unable to come to school without advance notice (sick or emergencies), you need to call Mrs. Row first thing that morning so she (and she alone) can inform your mentor that you will not be there. You will be given her cell phone number for this specific purpose. If she does not answer or it goes to voice message, it means she is already at school and we all know how limited cell reception is here at school. You are required to contact her personally (one-on-one) so you must telephone her at school before your absence is approved. Her phone number is 219650-5307 ext. 7175. Failure to directly speak with her will result in an “unexcused” NO-CALL, NO-SHOW and non-compliance. If you know you’re going to be absent in advance, a Request for Absence form (available from Mrs. Row or website) must be completed at least 2 days prior. If your internship is at Methodist Hospital, a minimum of one week’s notice is required. During your internship, your mentor owns your time. Show them you’re a good investment and you are serious about this internship and by association, your career. 6 Refrain from loud talking or laughing. Knock on closed doors. Do not chew gum or eat food while on duty. Do not smoke anywhere at any time. Do not use company phones for personal calls. Do not use your cell phone on the job. Do not have others call you. NEVER charge your phone at your mentor’s expense. f you are expecting an emergency call, notify your supervisor and Mrs. Row ahead of time. Keep your personal life out of the workplace. Do not bring anyone else to the intern site unless permission has been granted in advance by your supervisor/mentor. Do not discuss race, religion, sex or politics. Avoid jokes that are in poor taste. Report only to the area where you are assigned. Do not roam. Accept duties, supervision and criticism graciously. Remember your age and inexperience. Conduct yourself in a dignified, courteous and considerate manner at all times. Respect others. SEMINARS: Attend all seminar classes as scheduled and complete required assignments on time. This is concurrent classroom instruction while you are interning. They go hand-in-hand, equally important in your grade and this experience. 3 CONFIDENTIALITY: Remember, you’re in the real world with competition, trade secrets and proprietary information. You have a responsibility to protect the information shared with you by your mentor/site supervisor. Don’t discuss or reveal any of this to anyone else. Disclosure of your mentor’s proprietary information will result in termination from the program. Maturity and wisdom are valuable assets that pertain to your intern site’s private and privileged information. TIME SHEETS & DAILY LOGS: Each week you will complete a time sheet and daily log documenting the activities in which you participated, specific incidents you observed and the hours you were there. These are due Monday mornings at seminar to Mrs. Row. Late timesheets are subject to non-compliance. These weekly reports are required for you to receive credit for your internship. Your weekly time sheet/daily log will reflect the time you actually start work and the time you stop work (no earlier than 3:00 pm unless preapproved). You do not get credit on your time sheet for idle time or waiting around for an assignment. In other words, don’t show up 30 minutes early and spin around in an office chair waiting for the job to start and then put it on your time card! Idle time requires a call to your supervisor advising them you need another assignment. There is a great deal of trust in filling out your time sheet and violation of this trust will result in a non-compliance slip. Follow all of the organization’s policies and procedures – dress code, safety procedures, time schedule, (remember…no breaks or lunch), etc. It is good to ask questions if you are unsure! 4 PROBLEMS OR CONCERNS: Discuss problems or concerns with your assigned supervisor/mentor AND Mrs. Row. Remember, others cannot read your mind. Make a point to talk about your experiences one on one each week with Mrs. Row. Mrs. Row is your direct supervisor and 1st line of contact. Your mentor is your primary supervisor at the job site. When in doubt, talk to Mrs. Row! Communication is key! NON-COMPLIANCE: Any time you fail to follow rules and expectations, breach a contract, are late to work, leave work early, take a lunch or break, not submit on time or misrepresent your hours/time on your time card, fail to turn in your Seminar assignments on time, properly fail to notify Mrs. Row of an absence, fail to follow directions or guidelines and/or any other procedure or policy relevant to the internship, you will sign a non-compliance slip. Refusal to sign the form will still carry the same consequences. Upon the issue of the 4th slip, you will be withdrawn from the program with an F grade. Step 1: Warning Step 2: Phone Call home Step 3: Conference with student and/or parents Step 4: Removal/termination from program TERMINATION: Your intern mentor/site supervisor doesn’t owe you anything. In fact, you are indebted to them for this opportunity. Failure to comply with program guidelines, business guidelines or school policies and procedures may finally result in removal or termination from the Internship program. Failure to successfully complete the internship program will result in a failing grade. 5