Attachment 1
Higher Education Reforms Implementation
Proposed Project Structure
Steering Committee:
Chair:
Secretary and Registrar
SDVC (or nominee)
DVC (Academic)
DVC (International and Development)
Academic Registrar
CFO
Secretary:
Director, Student and Academic Administration (Project Manager)
Terms of Reference:
 To provide executive oversight of and support for the implementation of the
HESA reforms at UQ;
 To facilitate policy decisions through the respective decision making bodies of
the University required to ensure compliance with requirements of the new
Act.
Project Team:
Manager:
 Maureen Bowen (100% late April to end of July then 50%)
Team members:
 Anne Gilmore (100% to 31 December)
 TBA – possibly David Follington (part-time equivalent of 3 months to 31
December)
Consulting Support:
 Kylie Smith (23 days – already consumed)
 Other consulting support as required
Administrative Support:
 TBA (100% late April to 31 December, HEW 4)
Working Parties:
 HECS, FEE and OS HELP
 HEIMS, CHESSN and IT Systems
 DEST Reporting and Compliance
 Scholarships
 Communication and Change Management
Planning Secretariat:
Commonwealth Grants Scheme, Load Management and Fees, University Governance
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FEE, HECS & OS HELP
1. Members
Member
David Follington (chair)
Karen Wheeler
Andrew Jell
Geoff McClure
Paul Rickards
Anne Gilmore
TBA
Position
Revenue Accountant, Business Services Division
Senior Manager, Student Administration
Functional Team Leader, SI-net Support Group
Functional Analyst, SI-net Support Group
HECS Officer, Business Services Division
Business Analyst, Higher Education Reforms Implementation
Project
Student Exchange, International Education Directorate
2. Scope of Work
The FEE, HECS & OS HELP Working Party is responsible for the following business
processes and areas of change introduced by the Higher Education Support Act 2003:
 HECS-HELP processing
 FEE-HELP processing
 OS-HELP processing
 Remission of SLE and HELP debts
Note: Issues related to SLE management may need to be included to the scope of work for
this group.
3. Work Required
The following sections should act as a starting point for the scope of effort required for the
FEE, HECS & OS HELP Working Party. This list may be expanded as the group
investigates the detail of the changes. Any questions relating to the scope of work for this
Working Party should be directed to Maureen Bowen, Manager – Higher Education Reforms
Implementation Project.
University Rules
 Fee Rules
Policies
 HUPP – Section 3 – Teaching and Learning
 Financial Management Practices Manual - Revenue
Processes / Procedures
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Student Commonwealth assistance selection
HECS-HELP and FEE-HELP processing
Student invoicing
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OS-HELP application, assessment and financial processing
HELP and SLE remission processing
Commonwealth Assistance Notice processing and enquiries
IT systems
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SI-net modifications for Student Status codes
SI-net modifications to tuition processing and reconciliation to meet changes
SI-net modifications for OS-HELP processing
mySI-net electronic Request for Commonwealth Assistance Form (HECS-HELP,
FEE-HELP, HECS-HELP for pre-2005 commonwealth assisted students)
Commonwealth Assistance Notice
Business Objects fields for new data records/fields
Forms Impacted
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OS-HELP application form
OS-HELP request for Commonwealth Assistance Form
Communication Material
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MyAdvisor – Financial Matters
MyAdvisor (various other areas)
SI-net training
Handbooks
Initial Issues / Questions for Discussion
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The proposed HECS-HELP Commonwealth Assistance Forms do not include an
election for the student to say whether they want to be upfront or deferred. Can this
be included on the eCAF? If not, should mySI-net be modified to ask this question
outside the eCAF so that invoicing can continuing based on student preference?
How will pre-2005 HECS students be identified so they receive the correct eCAF?
Admit term will be a key driver, but this needs to be evaluated depending on the
HECS Transitional Guidelines provide for students that change program (eg. will the
admit term change) or take a leave of absence (eg. will UQ set a limit on how long
you can be on a LOA before you fall under the new rules)?
How should partial payments be applied to HECS-HELP or FEE-HELP students,
where that partial payment is sufficient to fully pay off at least one unit of study (and
therefore require a student status change to be reported for that unit)? It can either be
allocated as mentioned or can be allocated proportionally across all units of study.
Advice has been sought from DEST through the Load/Liability validation feedback.
Currently a TFLUGR tuition group exists for students who enrol very late and are
forced to pay tuition fees at HECS rates. Under HESA, this cannot continue,
therefore the business process must be determined for actioning these transactions
(eg. process a HELP variation)
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Under the legislation, a HECS-liable student can elect to pay tuition fees for a
particular course (eg. to save their SLE). As it is expected that this will be a rare
occurrence until students have limited SLE remaining, it is recommended that this be
treated as an exception. At this stage, UQ probably will not tackle the issue of
moving Student Status down to the student enrolment level so how will these students
be tracked, charged correctly and reported on the CAN and DEST reports (eg.
manually charge fees, flag student somehow for reporting)?
Who will be responsible for remission of HELP Debt and SLE? What guidelines
need to be in place to enable decisions to be made? What interaction should exist
with student administration making decisions on academic withdrawals? What
system changes need to be made to facilitate DEST reporting?
What business process needs to be implemented so that the previous HELP debt can
be identified and the revised debt identified so that it can be included in the DEST
reporting?
The university needs to request OS-HELP allocations in June 2004. How will it
determine how much it requests?
What application process needs to exist for OS-HELP? What documentation will
students that are not travelling on a formal exchange program need to provide to
ensure they will receive credit for their studies?
What guidelines need to be developed to determine allocation of OS-HELP funds to
applicants?
Will OS-HELP financials be processed through Student Financials or from an
external system (eg. Accounts Payable)? If OS-HELP payments are not processed
through SF customer account, new fields will be required in PS to store the data so
what reconciliation processes/reports will be required to ensure the amounts reported
on the CAN and DEST reports are the same as the amounts distributed to students
from an external system?
Does a student need to complete a 2nd Request for Commonwealth Assistance Form if
they are applying for OS-HELP (ie. they will already have completed a form for
HECS-HELP)?
DEST have indicated that in future years they will want to report additional
information about credit students received during the periods OS-HELP was granted.
While these details are not currently known, what design decisions are required to
ensure that the solution built now is extendable to include this information in future?
Does the Commonwealth Assistance Notice need to be reissued during a period if
there are different dates for confirmation (ie. must be issued 28 days after OS-HELP
debt incurred date, earliest census date). Do you only show what has passed it’s
official cut-off date on each notice (eg. if you have 2 courses with different census
dates in the period, do you show the 2nd course on the first notice if its census date
hasn’t arrived yet. Do both courses show on the 2nd notice). If the student has 14
days to respond, can they question items that were included on a prior notice?
Does the FEE-HELP or OS-HELP loan fee need to be shown in the UQ student
account or can it be stored elsewhere to be shown on the CAN and DEST reports?
This fee represents no revenue to the university and therefore is not a financial
transaction that needs to be processed through the university’s financial accounts.
Advice has been sought from DEST (through the feedback on the draft OS-HELP
guidelines)
Transition Issues
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Can continuing HECS students elect to be under the post2005 rules for particular
units of study (eg. if a particular unit of study had reduced student contribution, can
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the student elect to be under the new rules for that unit of study but under the old
rules for the remainder of their program)? NB. This is not an issue if maximum
student contribution is charged for all courses, as agreed by Senate for 2005.
How will existing Loan election codes be transferred over to new Student Status
codes?
4. Key Dates
Date
April 2004
April 2004
UQ proposed target date
June 2004
UQ proposed target date
September 2004
UQ proposed target date
early October 2004
UQ proposed target date
November 2004
December 2004
January 2005
Deadline
FEE-HELP guidelines for review
HECS and PELS transition guidelines for review
HECS-HELP recommendations to Project Manager
FEE-HELP recommendations to Project Manager
OS-HELP recommendations to Project Manager
PeopleSoft functional design due
PeopleSoft 7.6 patch for Student Status code due
PeopleSoft 7.6 patch for tuition calc, HECS reconciliation and
PELs process due
PeopleSoft 7.6 patch for OS-HELP due
Implementation of Student Status code change into SI-net
Implementation of tuition calc, HECS, PELS and OS-HELP
changes into SI-net
* UQ proposed target dates are for UQ’s planning purposes and have not been confirmed with the relevant external parties
5. Relevant Reference Material
The following documents should be reviewed to determine impacts of the changes on UQ’s
policies, rules, processes, systems and communication material:
 Higher Education Support Act 2003
http://scaleplus.law.gov.au/html/pasteact/3/3633/pdf/HigherEdSupport2003.pdf
 Relevant sections:
o Chapter 3 Assistance to Students
o Chapter 4 Repayment of loans
o Chapter 5 Administration
Relevant Guidelines
 Administration Guidelines
http://www.backingaustraliasfuture.gov.au/guidelines/documents/admin_guide.pdf
 Student Learning Entitlement Guidelines
http://www.backingaustraliasfuture.gov.au/guidelines/documents/sle_guidelines.pdf
 FEE-HELP Guidelines
http://www.backingaustraliasfuture.gov.au/guidelines/documents/feehelp_guide.pdf
 OS-HELP Guidelines
http://www.backingaustraliasfuture.gov.au/guidelines/documents/oshelp_guide.pdf
 HECS Transitional Guidelines
http://www.backingaustraliasfuture.gov.au/guidelines/documents/trans_guide.pdf
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PELS Transitional Guidelines – the same document as for HECS Transition
Other Documents
 Issue 2 – Managing Commonwealth Supported Places (HEIMSBAC meeting 10-11
March 2004)
 Issue 3 – HECS-HELP (HEIMSBAC meeting 10-11 March 2004)
 Issue 4 – FEE-HELP (HEIMSBAC meeting 10-11 March 2004)
 Issue 5 – OS-HELP (HEIMSBAC meeting 10-11 March 2004)
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HEIMS/CHESSN AND IT SYSTEMS
1.
Members
Member
Noela Meier (chair)
Ian Holmes
Andrew Jell
Mina Singh
Anne Gilmore
Tuan Dai
2.
Position
Associate Director, ITS
Senior Manager, SI-net Projects
Functional Team Leader, SI-net Support Group
Functional Analyst, SI-net Support Group
Business Analyst, Higher Education Reforms Implementation
Project
Development Team Leader – SI-net Support Group
Scope of Work
The HEIMS/CHESSN Working Party is responsible for the following business processes and
areas of change introduced by the Higher Education Support Act 2003:
 CHESSN allocation and management
 SLE and FEE-HELP balance validation
 HEIMS interface for CHESSN allocation
 HEIMS interface for SLE and FEE-HELP balance validation
3.
Work Required
The following sections should act as a starting point for the scope of effort required for the
HEIMS/CHESSN Working Party. This list may be expanded as the group investigates the
detail of the changes. Any questions relating to the scope of work for this Working Party
should be directed to Maureen Bowen, Manager – Higher Education Reforms Implementation
Project.
Policies
N/A
Processes / Procedures
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CHESSN allocation during application
Deletion of provisional CHESSNs
Maintenance of duplicate CHESSNs
IT systems
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SI-net fields/panels to capture CHESSN, SLE balance and FEE-HELP balance
SI-net / HEIMS interface for CHESSN allocation
QTAC / SI-net interface for CHESSN, SLE balance and FEE-HELP balance
CHESSN deletion process for provisional CHESSNs
Business Objects fields for new data records/fields
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Forms Impacted
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Application Form
Communication Material
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MyAdvisor
Prospectus’
Initial Issues / Questions for Discussion
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Can the university request a CHESSN from students who have already been
issued CHESSNs? Can this be sent to HEIMS to request SLE and FEE-HELP
balance and if so, are there any validation or processing issues if some of the
HEIMS data is different (eg. address)?
Who should be able to enter/modify CHESSNs, particularly as this is the key
identifier for HEIMS and if it is not carefully managed, could cause duplicate
CHESSN issues or incorrect reporting to DEST?
If SLE and FEE-HELP balance are captured in SI-net, what can these values be
used for? What advice can UQ staff provide to the students about their SLE and
FEE-HELP balances?
When should CHESSNs be allocated to continuing students (ie. late 2004 as a
separate exercise or during enrolment in 2005)?
Is batch allocation of CHESSNs sufficient for admissions processing?
Students may elect that their data cannot be sent to HEIMS (and therefore they
will not be entitled to Commonwealth assistance). How will this be captured in
SI-net?
Future Issues for Noting
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Impacts of remaining SLE or FEE-HELP balance on admissions processing and
offer letters (ie. advice that balance remaining may not cover entire program)
Impacts of remaining SLE or FEE-HELP balance on enrolment processing (ie.
how frequently during the open enrolment period do you check balances, what
actions must be taken if a student enrols in more than their balance allows and
need to make tuition fee payments)
Impacts of rolling census dates across institutions which means that SLE and
FEE-HELP balance may change continually throughout an enrolment period,
invalidating what was previously checked as a valid enrolment.
Impacts on timing of reporting for cross-institutional students where the SLE or
FEE-HELP balance is sufficient for the student’s enrolment at UQ, but if another
institution submits their DEST reports first, they may consume the remaining
balance. What rules should be applied if the student is then liable for tuition fee
payments very late in the semester (ie. issue may not be identified until June for
semester 1)
Impacts of duplicate CHESSN identified after DEST reports are submitted (ie.
well after census date) and the CHESSN update results in identifying that the
student did not have sufficient SLE or FEE-HELP balance for their enrolment to
have been valid. What rules should be applied?
How can HEIMS data be updated prior to DEST reporting if key data matching
fields have changed? For example, an applicant provides their CHESSN and UQ
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4.
sends the data to HEIMS to retrieve SLE and FEE-HELP balance. HEIMS
performs a data validation and returns an error on name, which is due to the
applicant changing their name through marriage since their prior tertiary study.
How does the student’s name get updated in HEIMS (in a timely manner) so that
UQ can retrieve their balances and make an offer for admissions?
Is there a need for real-time checking of SLE and FEE-HELP balances during
enrolment and program change processes (not an issue until remaining balances
may impact student behaviour)?
Key Dates
Date
UQ target May 2004
UQ target June 2004
UQ target August 2004
UQ target September
2004
September 2004
September 2004
November 2004
Deadline
DEST file specifications released for HEIMS CHESSN allocation
interface
PeopleSoft functional design due
PeopleSoft 7.6 patch for HEIMS CHESSN allocation interface
and QTAC interface due
Implementation of HEIMS CHESSN allocation interface into SInet
Test and signoff HEIMS CHESSN allocation interface with
DEST
Communication to continuing students about process for
allocation of CHESSN
Implementation of QTAC interface changes into SI-net
* UQ proposed target dates are for UQ’s planning purposes and have not been confirmed with the relevant external parties
5.
Relevant Reference Material
The following documents should be reviewed to determine impacts of the changes on UQ’s
policies, rules, processes, systems and communication material:
 Higher Education Support Act 2003
http://scaleplus.law.gov.au/html/pasteact/3/3633/pdf/HigherEdSupport2003.pdf
 Relevant sections:
o Chapter 5 Administration
Relevant Guidelines
 Administration Guidelines
http://www.backingaustraliasfuture.gov.au/guidelines/documents/admin_guide.pdf
 Business Requirements – CHESSN Interface with Higher Education Providers v5.0
 Issue 1 – CHESSN Allocation (HEIMSBAC meeting 10-11 March 2004)
 CHESSN Impacts at Southern Cross University (HEIMSBAC meeting 10-11 March
2004)
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DEST REPORTING AND COMPLIANCE
1.
Working Party Members
Name
Maureen Bowen
Andrew Jell
Kathleen McDonnell
Anne Gilmore
Karen Wheeler
2.
Position
Director, Student Administration
Functional Team Lead, SI-net Support Group
Management Information Section
Analyst, Higher Education Reforms Implementation Project
Senior Manager – Student Administration
Areas of Responsibility
The DEST Reporting and Compliance Working Party is responsible for the following
business processes and areas of change introduced by the Higher Education Support Act
2003:
 DEST reporting
3.
Work Required
The following sections should act as a starting point for the scope of effort required for the
DEST Working Party. This list may be expanded as the group gets into the detail of the
changes.
Policies
 UQ Census dates and study periods
 Full year course management
Processes / Procedures
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DEST reporting
IT systems
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SI-net records to capture data required for DEST
SI-net SQRs for DEST reporting
Business Objects surveillance queries
Forms Impacted
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N/A
Communication Material
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SI-net training materials
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Issues / Questions for Discussion
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How are full year courses to be handled, as the current DEST advice is that they
are to only have one census date and therefore will report significant skews in the
DEST reporting (which has associated impacts for international student visa
requirements, Centrelink requirements, etc)?
Should UQ campus or location be reported in E477 (Campus postcode)? This
has impacts on regional loading for the university as well as the value will be
displayed on the DEST public portal to describe where a course (unit of study) is
taught.
What is the difference between course of study and course as defined in the
legislation and as defined in the DEST element definitions? Currently, it appears
SI-net programs would equate to a course of study and SI-net plans would equate
to a course. This needs to be confirmed and a review of the SI-net programs
should be performed to ensure each program represents an award (and no 2
programs lead to the same award)
How will work experience in industry courses be flagged in the future? If the
current proposal continue (ie. that WEI is flagged through student status code),
what changes need to be made to the DEST SQRs to accommodate this?
The element definition for basis of admission E327 has changed. What impact
does this have on the admissions/change program processes and configuration?
The element definition for permanent residence status E390 has changed. This
has never worked correctly in SI-net as this attribute should be linked to a
student’s program. What needs to be changed within PeopleSoft to meet the new
rules?
Highest attainment E493 has been introduced to removed a series of elements
previously reported about prior studies. What changes need to be made to the
PeopleSoft panels and mySI-net to accommodate this change?
Mode of attendance E329 is now to be reported at the unit of study level (PS
course) in the Load/Liability file and at the course level (PS program) in the Past
Course Completions file. Should the extract for the Load/Liability file be
updated to look at the course location rather than using the program mode of
attendance field?
The Load/Liability file now has a lot of data to be reported at the unit of study
level rather than at the program level. However, this file still includes AOU code
and therefore the data may need to be split even lower based on the percentage
ownership of academic organisations. This could result in rounding issues and
the approach needs to be confirmed with DEST.
What number of decimal places should EFTSL be reported to? The SLE
guidelines are not clear. Whatever decision is made must be consistent across the
various areas in SI-net that EFTSU is calculated so that issues do not arise due to
different accuracy and rounding approaches across the system.
In addition to these questions, various questions have been put to DEST as a
result of the review of the draft DEST validations (both by UQ and by some other
institutions). These need to be compiled and reviewed once direction is given by
DEST.
How will submission X be handled for census dates between 1 October 2004 and
31 December 2004? Will courses delivered late in summer semester 2004 be
included in submission X or will they be included in period 1 2005 (dependent on
outcome of policy decision regarding census dates)?
For future noting, what schedule will UQ use for reporting files (also dependent
on the decision regarding census dates)? The schedule for 2005 has been mapped
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out by DEST but for 2006, the university will have more flexibility in its
reporting timelines. Will the current schedule continue to be used or will certain
groups of students (eg. research students, short courses) be reported on a different
schedule?
4.
Key Dates
Date
UQ proposed target date
June 2004
July 2004
UQ proposed target date
December 2004
February 2005
March 2005
UQ proposed target date
March 2005
May 2005
Deadline
Policy decision regarding census dates
Recommendations to Project Manager of impacts of HE Reforms
on DEST reporting
PeopleSoft patch for DEST reporting (HELP Due, Load Liability
files) due
UQ development of eCAF DEST file completed
DEST reporting changes (eCAF, HELP Due, Load Liability files)
go live in SI-net
PeopleSoft patch for DEST reporting (other files) due
DEST reporting changes (other files) go live in SI-net
* UQ proposed target dates are for UQ’s planning purposes and have not been confirmed with the relevant external parties
5.
Relevant Reference Material
The following documents should be reviewed to determine impacts of the changes on UQ’s
policies, rules, processes, systems and communication material:
 Higher Education Support Act 2003
http://scaleplus.law.gov.au/html/pasteact/3/3633/pdf/HigherEdSupport2003.pdf
 Relevant sections:
o Chapter 5 Administration
Relevant Guidelines
 Administration Guidelines
http://www.backingaustraliasfuture.gov.au/guidelines/documents/admin_guide.pdf
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<latest version of data elements>
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Scholarships
1.
Working Party Members
Name
Maureen Bowen
Anne Gilmore
Adriana Jumelet
Ann Stewart
Anna Cotroneo
2.
Position
Director, Student Administration
Analyst, Higher Education Reforms Implementation Project
Coordinator, Undergraduate Scholarships and Prizes
Director, Equity Office
Acting CLS Administrator
Areas of Responsibility
The Scholarships Working Party is responsible for the following business processes and areas
of change introduced by the Higher Education Support Act 2003:
 Commonwealth Learning Scholarships
 Indigenous Staff Scholarships
 APAs and IPRS
3.
Work Required
The following sections should act as a starting point for the scope of effort required for the
Scholarships Working Party. This list may be expanded as the group gets into the detail of
the changes.
Note: It is understood that APA and IPRS Guidelines remain largely unchanged from the
current programs. The extent of work required by the Working Party in relation to these
scholarships will be to refer them to ORPS for review and advice concerning any processes
that may need to be changed for 2005.
Policies
 Grievance Procedures
 Appeals to Senate by Students
Processes / Procedures
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CLS application and selection process
UQ CLS Guidelines
Appeal mechanisms
Review Guidelines for Commonwealth Scholarships for 2005
Develop student tracking reports
Liaise with ATSIS Unit, Personnel and ORPS regarding implications for
implementation of Indigenous Staff Scholarships (ISS)
Reconciliation of ISS payments to DEST
Administering Provider Reporting and Notice Requirements to DEST re ISS
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IT systems
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SI-net records to capture data required for CLS reporting
Aurion or ORPS system to facilitate payment of stipend
Business Objects data requirements and reports
Forms Impacted
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CLS Application forms (combined with other UQ application forms?)
Communication Material
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My.Advisor
Prospectus’
Prizes and Scholarships Database (when developed) for web publication
Information to Indigenous staff re ISS
Issues / Questions for Discussion
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4.
How will UQ best manage appeals related to CLS allocation?
How will CLS student progress be tracked?
How will applications for CLS be linked to the application process for other UQ
scholarships (eg Go8)?
How will ISS compliance be monitored and reported?
Who will prepare the ISS advices and notices as required in the Guidelines?
How will ISS payments to students be managed eg via existing ORPS scholarships
functionality or via Aurion payroll?
Key Dates
Date
30 April 2004
May 2004
May 2004
28 May 2004
July 2004
July 2004
July 2004
UQ proposed target date
August 2004
September 2005
Deadline
Provide feedback to DEST on ISS
Develop Appeal Process
Develop detailed UQ CLS Guidelines
Provide feedback to DEST on 2005 CLS Guidelines
Recommendations to Project Manager of impacts of and APA or
IPRS changes
Decide how ISS will be paid
Allocate responsibilities for ISS compliance checking and
reporting
PeopleSoft patch for CLS reporting due
Decide on changes to application forms and selection process for
2005 CLS round
* UQ proposed target dates are for UQ’s planning purposes and have not been confirmed with the relevant external parties
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5.
Relevant Reference Material
The following documents should be reviewed to determine impacts of the changes on UQ’s
policies, rules, processes, systems and communication material:

Higher Education Support Act 2003
http://scaleplus.law.gov.au/html/pasteact/3/3633/pdf/HigherEdSupport2003.pdf
 Relevant sections:
o Chapter 2 Part 2 – 4: Grants for Commonwealth Scholarships
o Subdivision 19-D – The fairness requirement
Relevant Guidelines
 Guidelines for Commonwealth Scholarships
http://www.backingaustraliasfuture.gov.au/guidelines/documents/scholarship_guide.pdf
 Working papers – DEST CLS Workshop – Canberra, February 2004
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Communication and Change Management
1.
Working Party Members
Name
Colleen Clur
Lisa Gaffney
TBA
Kim Lamb
Anne Gilmore
2.
Position
Director, Office of Marketing and Communication
Dean of Students
Other OMC staff
Senior Manager – Academic Administration (SASD Web Editor)
Analyst, Higher Education Reforms Implementation Project
Areas of Responsibility
The Communication and Change Management Working Party is responsible for the following
activities related to the Higher Education Support Act 2003:
 Communication of changes to staff, students and prospective students
 Providing advice to SSG and the University Staff Development Committee on
any changes that may be required to existing staff training materials
 Preparing information for display on the DEST Public Portal regarding UQ fees
and programs
3.
Work Required
The following sections are intended to act as a starting point for the scope of effort required
for the Communication and Change Management Working Party. This list may be expanded
as the group gets into the detail of the changes.
Policies
N/A
Processes / Procedures
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2/16/2016
Facilitate a review of material in all current hard copy and electronic media that
may require updating to take account of HESA changes including:
o Prospectus’
o UQ web sites
o QTAC Guide
o UQ Offfer materials
o Faculty web sites and publications
o UQ Union Web site
o Training materials
Develop communication plan to ensure broad dissemination of information about
the HESA reforms
Consider implications for staff training
Consider implications for
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IT systems

Consider any changes required to the Programs and Courses web site
Forms Impacted

N/A – should be addressed by relevant working parties
Possible Communication Material/Strategies






My.Advisor
Fortnightly updates in UQ Update or SASD Weekly
Open staff forums
Emails to staff and students
News items on my.UQ
Hard copy newsletter to staff – at key points
Issues / Questions for Discussion

4.
How will updates to training of staff be manged?
Key Dates
Date
January 2004
Deadline
Advice to commencing students regarding deferment until 2005
* UQ proposed target dates are for UQ’s planning purposes and have not been confirmed with the relevant external parties
5.
Relevant Reference Material
The following documents should be reviewed to determine impacts of the changes on UQ’s
policies, processes, systems and communication material:
 TBA
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