GRAY J. HARRIMAN
▪ grayonline@gmail.com ▪
LEARNING INNOVATION LEADER

25 years of experience creating leading-edge learning that consistently delivers exceptional ROI.

Success creating interactive environments that leverage multiple learning modalities.

Recognized as learning leader as evidenced by numerous awards and teaching/speaking engagements.
AREAS OF EXPERTISE
Higher Education Leadership
Instructional Design
Training / Mentoring
Innovation / Creative Thinking
Adult Learning
Blended & Online Learning
Product Development
Program Management
Fluent in Spanish
PROFESSIONAL EXPERIENCE
DEAN, DISTANCE LEARNING;
DEAN, HEALTH SCIENCES & TECHNOLOGIES
TCI COLLEGE, NEW YORK, NY, 2012 TO PRESENT
Lead this 100 year old college, accredited by the New York State Board of Regents and the Middle States Commission
on Higher Education, into the world of blended and online learning. Lead the operation, update, and expansion of the
Health Sciences & Technologies division. Reports: 20
New Initiatives

Launched the college's distance learning program and formulated a strategy

Implemented a plan to reduce the College’s operating costs, deliver 120 blended and online courses serving
over 1500 learners per semester, and impacted the bottom line by $2.5M a year.

Successfully negotiated with the Union an online teaching policy and a robust faculty evaluation procedure. A
key contributor in reaching agreement with the Union for offering of distance learning programs.
Training and Development

Trained over 80 instructors in the user of a Learning Management System (LMS), instructional design, and
course development and delivery methodologies.
DIRECTOR, ONLINE LEARNING PRODUCTS
CFA INSTITUTE, CHARLOTTESVILLE, VA, 2009 TO 2012
Initiated this world-wide institute of 100K member financial analysts into the era of interactive online learning.
Launched interactive online courses including the Ethics and Standards of Practice course, a flagship product
designed to server members, employers, and 40 university partners. Reports: 5
Innovation

Lead over 80 product, process, and technology innovations and fostered an innovation culture.

Directed product research, conducted e-learning pilots for three professional designations, tested m-learning
delivery, and established new approaches to efficiently produce high quality online courses.
Production

Directed production of interactive online learning courses, cases, and assessments. Lead instructional design
and approaches for efficient localization and timely updating in response to market need.

Conducted project management and directed the production of over 180 webcasts, 125 podcasts, and 130
highly sought video interviews a year, in addition to, numerous high quality internal and marketing videos.

Directed live streaming of event originating in North America, Europe, and Asia.
Infrastructure Development and Operation

Lead search for a learning Management System (LMS) serving over 100K learners.

Directed studio deployment in UK and multimedia production in the USA, UK, and Hong Kong.
GRAY J. HARRIMAN
▪ grayonline@gmail.com ▪ page two
DIRECTOR, E-LEARNING
AMERICAN ACADEMY OF OPHTHALMOLOGY, SAN FRANCISCO, CA, 2000 TO 2008
Catapulted educational offerings for this premier professional association for ophthalmologists with 27,000 members
from a minimal online presence to one of the most sophisticated e-learning sites in the medical community. Boosted
revenues by 3,000% in eight years. Reports: 7
Product Development

Added more than a half million dollars to the Academy’s bottom line by transforming its static 13-book
encyclopedia-style collection into a more user-friendly, dynamic award-winning digital modality.

Pioneered the industry’s first online product designed for preparing ophthalmologists for the re-certification.

Produced 3 self-assessment products, dozens of on-demand online courses, and simulation cases.
Introduced digital products including CDs and DVDs, as well as, 14 bi monthly e-newsletters.

Supported the Academy's Global Initiative by supplying products designed for international use, such as, the
Compass study tool, and the International Scholar Awards exam preparation and testing product.

Deployed Learning Management Systems (LMS) and tools for content and work flow management.
Product Branding and Market Penetration

Created e-learning tactical plans to launch O.N.E.(Ophthalmic News and Education Network), a knowledgeon-demand portal, lauded as one of the leading web sites in medicine. The site garnered a $1M in
sponsorships and $5M in subsequent endowment.

Rocketed website traffic from 7,000 to 25,000 unique monthly visits; oversaw development work by a team of
IT professionals in India.
Training and Development

Trained staff and contributing physicians in instructional design best practices and content acquisition tools.
DIRECTOR, TAIWAN OPERATIONS
OKLAHOMA CITY UNIVERSITY, TAIPEI, TAIWAN, 1998 TO 2000
Marketed the university abroad and raise awareness for its programs.

Developed an aggressive student recruitment and marketing plan yielding over $600K by partnering with study
centers, colleges, and universities throughout Taiwan and provided support for recruitment in Korea.

Recruited students for English as a Second Language (ESL) study programs.

Created marketing materials including a web site and brochures specifically for the Taiwanese market.

Developed strategic alliances with local institutions to launch the university’s inaugural Executive MBA
program in Taiwan.
DIRECTOR, DISTANCE LEARNING
CHINESE CULTURE UNIVERSITY, TAIPEI, TAIWAN, 1997 TO 1998
Recruited for this one year assignment to design and deploy distance learning systems across three campuses and
train faculty on distance learning interactive methodology.

Increased university enrollment by 100 students at two campuses during initial program pilot stage.

Program garnered recognition from Taiwan’s Minister of Education and paved the way for a joint MBA program
with New York Institute of Technology.
DIRECTOR, DISTANCE LEARNING
MERCY COLLEGE, DOBBS FERRY, NY, 1995 TO 1997
Conceived new technical approaches and launched the college’s groundbreaking distance learning program.

Designed the first online-only degree program to receive accreditation from the Middle States Association.

Achieved goals despite limited resources and initial skepticism from faculty regarding online modalities.
GRAY J. HARRIMAN
▪ grayonline@gmail.com ▪ page three

Boosted enrollment from an initial pilot to 500 students in the first full year of operation.

Outperformed enrollment rates of competing programs due to the high quality and flexibility.

Trained 25 faculty and supported addition of online capabilities to enhance on-campus courses.
REGISTRAR
MANHATTAN SCHOOL OF MUSIC, NEW YORK, NY 1993 TO 1995
Deepened learning experiences for students by introducing innovative distance learning master classes. Created
efficiencies for school administrative procedures and streamlined multiple processes.

Transformed the school’s cumbersome registration process to a more streamlined system.

Recommended a distance learning strategy that allowed the school’s maestro to teach while on tour.
COORDINATOR OF EDUCATIONAL SUPPORT
HOUGHTON COLLEGE, WEST SENECA, NY 1985 TO 1993
Designed distance learning systems using audio-graphic, video conferencing, and online environments during the
nascent period of video technology. Developed instructional techniques, identified best practices, and trained faculty in
virtual instruction strategy and techniques.

Designed and deployed interactive television systems. Developed instructional methodology and oversaw over
2600 hours of interactive television-based instruction.

Pioneered the use of audio graphic systems and adapted them to share data and voice, but video as well.
Headed audio graphics projects that enabled distance learning for advanced placement high school students.

Trained faculty on instructional techniques; Trained system operators on techniques and procedures.
PRODUCT AWARDS AND RECOGNITIONS
2005 Bronze Medallion Award, Education/Training Category Award by Horizon Interactive Awards
For the Basic and Clinical Science Course on CD ROM, American Academy of Ophthalmology
2002 Award of Excellence Award by American Society of Association Executives
For the Online Education Center, American Academy of Ophthalmology
1997 Best System Recognition by Wu Jin, Minister of Education, Taiwan
For “best systems”, as declared by Taiwan's Minister of Education
1987 New York State Demonstration Project Status Board of Cooperative Educational Services, New York State
Education Department; Designed systems recognized by granting “Demonstration Project” status
CONSULTING
Corporate Trainer, Dr. Rivka Group, Miami, FL 2015 – present
 Developing a training course on corporate effectiveness for delivery to executives. Course name: “Corporate
effectiveness – from the technological to the human: Alignment of vision, strategy, policy, and operations.”
Education Expert, Reviews.com, WA 2013 – present
 Worked with a remote research team that compiled a list of 493 top online colleges. Edited reviews of the top 37
based on 50 different features and statistics.
Research Consultant, Rensselaer Polytechnic Institute, Troy, NY 1999 - 2000
 Conducted researched in the Shandong Province of Mainland China
 Assessed the training needs of public, private and joint venture operations resulting in refocusing of approaches.
Technical and Market Consultant, TI Multinational, Taipei, Taiwan 1998 – 1999
 Assessed the establishment of online promotional services and online government services .
Adviser, MasterVision International, Bedminster, NJ 1993 - 1995
 Enabled world-wide instruction in the performing arts by advising on adaptations and resources.
Technical Consultant, Wesleyan Academy, Guaynabo, Puerto Rico 1991 - 1993
 Increased administrative efficiency by assessing needs and deploying software; trained faculty and staff.
GRAY J. HARRIMAN
▪ grayonline@gmail.com ▪ page four
COLLEGE COURSES TAUGHT
Computer Applications: 3 credits
MERCY COLLEGE, DOBBS FERRY, NY 1996 TO 1998
Computer Applications: 3 credits
HOUGHTON COLLEGE, W EST SENECA, NY 1991 TO 1993
Introduction to Online Distance Learning: 1 credit
MERCY COLLEGE, DOBBS FERRY, NY 1996 TO 1998
Computers in the Classroom: 2 credits.
HOUGHTON COLLEGE, HOUGHTON, NY 1989 TO 1993
Teaching and Tutoring with Technology: 2 credits
HOUGHTON COLLEGE, HOUGHTON, NY 1989 TO 1993
CONFERENCE PRESENTATIONS
Presenter, Alliance for Continuing Medical Education, 31st Annual Conference, January 2006
Presentation subject: “Online Education: Knowledge on Demand and Self-Assessment Strategies” Mark Wieting, Jane
Baque, and Gray Harriman
Panelist, Medbiquitous Consortium Annual Conference, May 2002
Presentation subject: "Innovating Medical Education" Gray J. Harriman, Paul Jesukiewicz, Clayton Ajello
Presenter and Panelist, New York Citizens for a Sound Economy, October 1995
Presentation subject: "Using Telecommunications to Improve the Quality of Education." Linda Chapman, Frank San
Felice and Gray J. Harriman
Presenter, Educators Conference, Indiana Wesleyan University, June 1993
Presentation subject: "Educational Technology and Distance Education in the 90's and Beyond: Using and Merging
Technologies to Provide Increased Quality with Combined Academic and Administrative Efficiency. Gray J. Harriman
Presenter, Educational Conference, Hong Kong Baptist College, January 1992
Presentation subject: "An Appropriate Communications Technology for Distance Education: A New York - Hong Kong
Live Hookup Symposium" Charles E. Massey, Claity P. Massey, Willis Beardsley, Harold Kindon and Gray J. Harriman
Presenter, Distance Learning in New York State: 1988 Conference
Presentation subject: “Teaching Via Distance Education: Techniques and Challenges.” Gray J. Harriman and Claity
Price Massey
EDUCATION
MASTERS OF EDUCATION, STATE UNIVERSITY OF NEW YORK AT BUFFALO, 1990
Instructional Communications
BACHELOR OF SCIENCE, BUSINESS ADMINISTRATION, HOUGHTON COLLEGE, HOUGHTON, NY, 1986