I. ASCRC General Education Form Group Group VII Social Science Dept/Program Management and Marketing Course # Course Title Prerequisite U: MGMT 101 Introduction to the Entertainment Business None Credits 3 II. Endorsement/Approvals Complete the form and obtain signatures before submitting to Faculty Senate Office Please type / print name Signature Date Instructor Scott Douglas Phone / Email 243-5695 Program Chair Klaus Uhlenbruck Dean Larry Gianchetta III. Description and purpose of the course: General Education courses must be introductory and foundational. They must emphasize breadth, context, and connectedness; and relate course content to students’ future lives: See Preamble: http://www.umt.edu/facultysenate/gened/GEPreamble_final.htm In this course students are introduced to a wide array of business concepts and models. Students come away with a basic understanding of the language of business and the frameworks explaining social interaction in the workplace that will underpin much of their professional lives. In so doing, the business of entertainment is used as a vehicle to illustrate the basic business concepts, models and processes inherent to all organizations. Moreover, students learn successful methods for developing strong social networks and for pursuing successful careers. Given the wide breadth of the course, students will be introduced to various aspects and functions of business that they are most likely to encounter during their professional lives. Topics include: accounting, business ethics and corporate social responsibility, business policy and strategy, creativity, diversity, economics, finance, human resource management, international business, leadership, management information systems, motivation, new media, organizational structure, production, business research methods and analysis, and teamwork. IV. Criteria: Briefly explain how this course meets the criteria for the group. See: http://www.umt.edu/facultysenate/ASCRCx/Adocuments/GE_Criteria5-1-08.htm 1) Systematically study individuals, groups or social institutions: Students are introduced to the basic language, practices and processes inherent in organizations (see list of topics under section 3), regardless of context. Students are introduced to successful methods for developing, working and managing diverse individuals, groups and organizations. Students interact with several leaders of major business institutions. They learn about more and less effective methods for leading organizations and their diverse members in highly competitive and often ethically challenging environments. 2) Analyze individuals, groups or social After reviewing relevant business concepts problems and structures; and/or and theoretical models, students are provided with current articles on organizational issues that require them to analyze the problems facing these institutions (often including broader social issues). In so doing, students must identify the organizational and social implications within the articles, and make effective recommendations based on the theoretical models that they reviewed. 3) Give considerable attention to ways in which Students are introduced to basics methods conclusions and generalizations are developed for data collection for business research early and justified as well as the methods of data in the course. These methods include metacollection and analysis analyses, field studies, surveys, laboratory studies and case studies. Moreover, the conceptual, instrumental and symbolic use of research findings are discussed. Additionally, students are introduced to concepts and processes for assessing the validity of research findings. V. Student Learning Goals: Briefly explain how this course will meet the applicable learning goals. See: http://www.umt.edu/facultysenate/ASCRCx/Adocuments/GE_Criteria5-1-08.htm 1) Students taking courses in the Sciences Perspective will be able to: Describe the nature, structure, and historical development of human behavior, organizations, social phenomena, and or relationships. 2) Use theory in explaining these individual, group, or social phenomena; and/or 3) Understand, assess, and evaluate how conclusions and generalizations are justified based on data Students will come away with an enhanced understanding of how businesses organize their physical assets and human capital to effectively compete in industry. In order to achieve this goal, students will review various historical perspectives for business, including management science (man-asmachine), human relations and total quality perspectives, in addition to reviewing the various aspects and functions of business described in Part III. Throughout the course students are introduced to major theoretical frameworks to explain individual, group and organizational phenomena. For instance, at the individual level students are introduced to motivation and goal-setting frameworks including Maslow’s Hierarchy, Equity Theory, Expectancy Theory, McClelland’s Needs Theory, Alderfer’s ERG Theory, and the Job Characteristics Model. At the group level, students are introduced to Tuckman’s Group Development Model and Rational, Normative and Garbage Can Decision Making Theories. At the organizationalsocietal level, students are introduced to the Workplace, Social Exchange Model, and various leadership and influence frameworks (e.g., Trait Based, Contingency, Path-Goal and Transformational perspectives) Students are engaged in discussions of how the various theories described above have been supported and/or contradicted through academic study and through practical experiences (e.g., as described and discussed by visiting leaders of organizations). Moreover, students discuss limitations for generalizing the findings of systematic studies by assessing issues concerning their internal and external validity. VII. Syllabus: Paste syllabus below or attach and send digital copy with form. The syllabus should clearly describe how the above criteria are satisfied. For assistance on syllabus preparation see: http://teaching.berkeley.edu/bgd/syllabus.html The University of Montana – School of Business Administration Course: Title: Class Time: Room: Credits: Req’d Text: MGMT 101 Intro. to the Entertainment Business 12:40-2pm MW GBB 122 3 hours Course Resource Packet of Selected Readings and Database Keys Instructor: Douglas & Webster Office: GBB L35B Office Hours: 8:00 - 10am M/W or by appointment Office Tel: 243-5695 Cell: 529-0310 E-Mail: scott.douglas@business.umt.edu COURSE OVERVIEW: Welcome to Introduction to the Entertainment Business. The primary goal of this course is to introduce you to the language and theoretical frameworks for understanding business, regardless of context. To accomplish this goal, we will use the business of entertainment as a vehicle of introduction and illustration for the language of business and the models upon which our understanding of business is founded. Throughout the course we will discuss how our understanding of business is developed through research and critical assessment of research findings. Additionally, students will engage instructors and guest experts in discussions that examine the extent business practices reflect the theoretical frameworks studied in the course. Thus, students will come away with a better understanding of general business models and their application to the workplace. SCHOOL OF BUSINESS ADMINISTRATION/MISSION STATEMENT The faculty and staff of the School of Business Administration at The University of Montana – Missoula are committed to excellence in innovative experiential learning and professional growth through research and service. SCHOOL OF BUSINESS ASSESSMENT AND ASSURANCE OF LEARNING As part of our assessment process and assurance-of-learning standards, the School of Business Administration has adopted five learning goals for our undergraduate students: Learning Goal 1 – SoBA graduates will possess fundamental business knowledge/integrated business knowledge. Learning Goal 2 – SoBA graduates will demonstrate communication skills. Learning Goal 3 – SoBA graduates will possess problem solving skills/creative thinking skills. Learning Goal 4 – SoBA graduates will have an ethical awareness and demonstrate ethical decision making. Learning Goal 5 – SoBA graduates will demonstrate the use of technological skills for communication and problem solving. ADA ACCOMMODATION STATEMENT: Students with any type of documented disability that may interfere with learning in this class may negotiate a reasonable accommodation with the instructor early in the semester. ACADEMIC INTEGRITY: At minimum, if you cheat on an assignment, you will receive an F in this course. Moreover, plagiarism, defined as quoting or paraphrasing passages from other sources and then placing them in your paper(s) without referencing the original source, also constitutes cheating. COURSE REQUIREMENTS AND ASSIGNMENTS: It is suggested that you read the required assignments prior to the first day they are scheduled to be discussed in class. The required reading is considered a minimum. Thus, we hope that you will be actively reviewing other current literature and topics of related interest. Without your input, our course is limited to the instructors’ interpretations. 1) Exams (30%): There will be 3 exams based on class discussions, reading materials and guest presentations. Performance on each test = 10% of total grade. THERE WILL BE NO MAKE-UP EXAMS GIVEN WITHOUT THE PRIOR, EXPRESSED AND WRITTEN APPROVAL FROM INSTRUCTOR . 2) Questions for Experts (24%): Throughout the semester the class will be visited by several guest instructors who are considered experts in their fields. For each guest speaker, students will prepare and submit three questions that they would like to see addressed by the speaker. In order to accomplish this task we expect that students will conduct research on each speaker’s area of expertise and relate their questions to the theoretical models discussed in class. We anticipate that there will be 1215 guest speakers throughout the semester, and that these questions will be prepared and submitted for at least 12 of them. Each set of questions = 2%. The submitted questions must be of a relevant nature (i.e., must be related to the theoretical frameworks and/or studies discussed in class) or they will not be accepted. Additionally, all questions must be submitted at least one class prior to the speaker’s presentation. 3) Current Event Articles (25%) We will host 5 class sessions to discuss current events in the entertainment business, and how these events are related to basic theories and related findings in business. We provide the articles prior to the day they are to be discussed in class. Students are required to attend these sessions. 4) Attendance (20%): 5. Resume & 1 p. fact sheet (1%) Students are required to attend all presentations by guest speakers. More specifically, students will lose 4% of their class grade for each session that they miss when a guest speaker presents. However, students that miss 5 or more presentations by guest speakers will receive an “F” for the class. At the beginning of the semester you must submit (in electronic form) a resume (see schedule below). Additionally, you will be asked to fill out and turn in a fact sheet indicating any work experience that you have had related to the entertainment business. 93 - 100 A 90-92 A87-89 B+ 84 – 86 B 80-83 B77–79 C+ 74-76 C 70 – 73 C69 or below F Please note that grades are not rounded up at the end of the semester. Grading SCHEDULE FOR TOPICS 1) January 26th: Course Overview a. Review syllabus b. Review theoretical/historical perspectives on business i. Management Science ii. Human Relations iii. Total Quality Movement c. Review common methods for business research i. Case Studies ii. Field Studies iii. Laboratory Studies iv. Surveys v. Meta-analyses d. Review common uses of research i. Instrumental ii. Conceptual iii. Symbolic iv. Examples from the business of entertainment e. Review concepts for assessing study results i. Validity ii. Generalizeability 2) January 28th: The Language of Business a. Review basic concepts for business b. Review basic forms used in business 3) February 2nd: Guest speaker – Cheryl Minnick (questions not required) a. Business Ethics i. Review model for ethical decision-making in organizations ii. Kennedy Doctrine for Consumer Rights iii. Establishing codes of conduct iv. Basic rules of thumb in business ethics b. Review of the basic functional areas of business c. Discuss the development of a professional resume i. Content specific to functional areas of business ii. Content specific to areas of business expertise iii. Examples from the business of entertainment 4) February 4th: International Business-Economics, and Structures a. Review of International Business and Economics i. Economics of supply and demand ii. Monopolies v. Oligopolies iii. Infrastructure iv. Gross Domestic Product v. Planned v. Free-Market Economies vi. Inflation v. Deflation vii. Tariffs and Quotas viii. Examples from the business of entertainment b. Review Business Structures i. Small Business ii. Franchising iii. Joint-Ventures iv. Corporations v. Non-Profits vi. Mergers & Acquisitions c. Fun/Historical Quiz 5) February 9th: Motivation, Leadership, Teamwork and Creativity a. Theories of Motivation i. Maslow’s Hierarchy ii. McClelland’s Needs Theory iii. Alderfer’s ERG Theory iv. Herzberg’s 2-Factor Theory v. Equity Theory vi. Expectancy Theory vii. Job’s Characteristics Model b. Theories of Leadership i. Trait-Based Theories ii. Contingency Theories iii. Transformational v. Transactional Leaders 6) February 11th: Teamwork and Creativity, and Marketing and Promotion a. Fostering Creativity and Teamwork in the Workplace i. Individual, Group and Organizational Characteristics ii. Tuckman’s Model of Team Development iii. Issues Pertaining to Diversity, Teamwork and Creativity b. Marketing Concepts i. Marketing for Person, Place, Event, Cause and Organization ii. Gathering and Analyzing Marketing Data iii. Determinates of Consumer Behavior iv. Relationship Marketing c. Promotions i. Public Relations ii. Promotional Planning iii. Push v. Pull Strategies iv. Personal, Creative and Missionary Selling v. Pricing Concerns vi. Leveraging New Media 7) February 16th: Holiday a. Students review handouts on Decision-Making i. Rational Decision Making ii. Normative Decision Making iii. Garbage Can Decision Making b. Students review handouts on Negotiations i. Fixed Pie v. Distributive Perspectives ii. 10 Reccomendations for Effective Negotiations 8) February 18th – Business Policy and Strategy a. Tools for Developing Business Strategy i. Internal v. External Analysis iii. Integrative Analysis iv. Using Management Information Systems 9) February 23rd: Guest Speaker-Marlene Hendrickson a. Negotiating Effectively b. Using Market Research c. Making Effective Decisions 10) February 25th: Exam 1 11) March 2nd: Current Events Discussion #1 12) March 4th: Guest Speakers – Staninger and Bingham a. Person Marketing b. Team Development c. Team Leadership d. Contracts and Negotiations 13) March 9th: Guest Speaker – Mary Muse a. Managing Physical Assets v People a. Motivation b. Leadership 14) March 11th: Guest Speaker –Lou Raiola a. Cause-Related Marketing v. Event/Person-Related Marketing 15) March 16th: Production, Finance and Accounting a. Flexible v. Customer Driven b. Production Management c. Production Layout d. Locating Facilities e. Ratio Analysis f. Funding Entrepreneurial Activities g. Accounting Statements h. Break-Even Analysis 16) March 18th: Guest Speaker – Jerry Molen and Peter Rosten a. Film Production b. Raising Capital for Projects c. Developing and Maintaining Major Budgets d. Negotiating with Agents, Actors and Directors 17) March 23rd: Guest Speakers – Dave DeVore a. Music Production b. Managing, Leading and Motivating Artists c. Developing Creativity d. Critiquing Creative Projects 18) March 25th: DVD – Current Events Discussion #2 19) Spring Break a. Students review notes on Entrepreneurship b. Students review notes on Accounting and Finance 20) April 6th: Exam 2 21) April 8th: Guest Speaker – Geoff Sutton a. The need for entrepreneurship in Down Economies b. Traditional and Non-Traditional Marketing 22) April 13th : Current Events Discussion #3 23) April 15th: Guest speaker – TBA a. Using New Media and Creating an Online Presence b. Leveraging the Internet 24) April 20th: Guest Speaker – TBA a. Developing and Implementing Business Strategy 25) April 22nd: Current Events Discussion #4 26) April 27th: Guest speaker – Marshall Freidman a. Financing New Businesses b. Funding for Entrepreneurs 27) April 29th: Guest Speaker – TBA a. Global Implications for Conducting Business 28) May 4th: Exam #3 29) May 6th: Current Events Discussion #5 *Please note: As an instructor of a general education course, you will be expected to provide sample assessment items and corresponding responses to the Assessment Advisory Committee.