Language and health issues Background Australia has always been a diverse country, with over 500 Indigenous language groups in existence prior to European settlement in the 1700s. This diversity has continued to be enhanced by the continuing influx of people from all over the world brought about by various factors such as convict transportation, gold rushes, industry demand (eg mining, sheep, pearling), gender imbalances, wars, upheavals and humanitarian crises1. Aboriginal people The 2006 Census indicates that there are 58,726 Aboriginal and Torres Strait Islanders living in WA. This figure accounts for 3% of the State’s population. Aboriginal communities, each with their distinct culture, language, customs and traditions, live in the metropolitan as well as the rural and remote areas of Western Australia. English is not the first language for many Aboriginal people. English could be their second, third or fourth language. Various kinds of English, called Aboriginal English, are spoken by Aboriginal people throughout Western Australia. These language varieties are dialects of English but often are linked with traditional Aboriginal languages. Research has shown that because Aboriginal people speak some English, it is often incorrectly assumed by health or justice service providers that there would be effective communication and understanding in situations involving complex concepts and information. The Aboriginal Legal Service claims that 1 in 5 Aboriginal people living in remote areas have difficulty understanding, or being understood by service providers. Aboriginal people are among the most disadvantaged in Australian society. The Overcoming Indigenous disadvantage in Western Australia Report (Department of Indigenous Affairs, 2005), indicates the following:2 Life expectancy of Indigenous persons was about 15-20 years less than that of non-Indigenous persons. An estimated 39% of the Indigenous population aged 15 years and over had a disability or long term health condition. 1 National Health and Medical Research Council (2006). Cultural Competency in Health: A guide for policy, partnerships and participation. Commonwealth of Australia. 2 Department of Indigenous Affairs, Overcoming Indigenous Disadvantage, WA Report 2005. 1 Perinatal deaths were three times more prevalent among births to Indigenous mothers than non-Indigenous mothers. There has been little consistent improvements in the mortality rates for Indigenous babies in the last decade. The hospital separation rate in Western Australia for Indigenous children aged 0-3 is four times higher than that of non-Indigenous children and the highest rates are found in remote regions. Indigenous Australians have significantly higher rates of mortality than other Australians. The Scoping Study on Indigenous Interpreting Service conducted by the Equal Opportunity Commission (July 2007) has found that Aboriginal people are either not accessing available services or are accessing them in an ad hoc manner. It also found that some agencies are not able to provide culturally appropriate services and do not cater to the needs of Indigenous people. The Australian Institute of Health and Welfare reported that:3 Indigenous Australians were considerably more likely to suffer a heart attack and die from it, regardless of whether or not they were admitted to hospital Where they were admitted to hospital, they were less likely than other Australians to receive some medical investigations or common lifesaving procedures Indigenous people had three times the rate of major coronary events such as heart attacks compared with other Australians When admitted to hospital for coronary heart disease, Indigenous Australians had, as compared to other Australians: More than twice the chance of dying in hospital. A 40% lower rate of being investigated by angiography. A 40 % lower rate of coronary angioplasty or stent procedures. A 20 % lower rate of coronary bypass surgery. Migrants and refugees The cultural diversity of Australia, and Western Australia, has been and continues to be enhanced by the influx of people from all over the world. This influx has been brought about by various factors such as: convict transportation gold rushes industry demand (for example mining, sheep, pearling) gender imbalances wars upheavals humanitarian crises.1 At the time of the 2011 Census, WA had the highest proportion of overseas born population in Australia, with 32.8 per cent of its population born overseas.2 3 Mathur, S. et al (2006) Aboriginal and Torres Strait Islander people with coronary heart disease. Australian Institute of Health and Welfare. Canberra. 2 The top 10 countries of birth were: 1. United Kingdom 2. New Zealand 3. South Africa 4. India 5. Malaysia 6. Italy 7. Phillipines 8. China 9. Ireland 10. Singapore. In the same year, 15 per cent of Western Australians spoke a language other than English at home, using as many as 270 different languages. Apart from English, the most common languages spoken at home were: Mandarin Cantonese Italian Indian and South Asian Vietnamese Phillippine languages Arabic Indonesian German Spanish. In 2011–12, Australia’s Humanitarian Program offered 13 750 new places, with 6000 places for refugees offshore and 7750 places for onshore protection and the Special Humanitarian program. Of these, 2099 came to Western Australia under the Humanitarian Program.3 In 2012–13, Australia’s humanitarian program was increased to 20 000 places, with 12 000 places for refugees offshore and 8000 places for onshore protection and the Special Humanitarian Program (SHP).4 The 10 major countries of birth and languages spoken, for humanitarian entrants settling in Western Australia from January 2007 to January 2011 were: Burma – Burmese, Chin dialects, Karen dialects Afghanistan – Dari (Afghan Farsi), Pashto, Farsi, Hazaraghi Sudan – Arabic, English, Dinka, Nuer, Acholi Thailand (of Burmese heritage living in Thai refugee camps) – languages the same as Burma. 5. Iraq – Arabic, Kurdish, Armenian, Azerbaijani, Farsi 6. Democratic Republic of the Congo – French, Lingala, Kituba, Tshiluba, Kiswahili, Akan, Bemba 1. 2. 3. 4. 3 7. Liberia – English, Bassa, Kpelle, Klao 8. Ethiopia – Amharic, Arabic, English, Oromo, Tigrinya, Gamo 9. Iran – Farsi, Arabic, Kurdish, Turkmen 10. Sri Lanka – Sinhalese, Tamil, English.5 In 2006, the Department of Immigration and Citizenship identified 3 groups as most in need of assistance to settle successfully in their new country: humanitarian entrants family stream migrants with low levels of English proficiency dependents of skilled migrants with low English proficiency who have settled in regional areas. Western Australia has also been the recipient of an increasing number of skilled workers who have been sponsored by business employers and the Australian Government to fill the skills shortage brought about by the mining boom. In 2011-12, WA received 25 557 Skill Stream placements with many coming from non-English speaking countries like India and the Philippines. There were also many from English speaking countries such as the United Kingdom, South Africa and Ireland).6 These migrants first enter on a provisional visa for 2 to 4 years. After that period they may apply for permanent residency. Mortality and hospitalisation In 2005 – 2007, the mortality rate for persons born overseas was 7 per cent below that for persons born in Australia, with marked variations by country of birth, for example: People born in: o Vietnam had 41 per cent lower mortality rate; o Phillippines, 40 per cent lower mortality rate; o China, 35 per cent lower mortality rate o Malaysia, 33 per cent lower mortality rate.7 People born in New Zealand and Poland had similar rates of mortality to Australian-born people, while those born in the United Kingdom and Ireland were slightly higher. Immigrants born in the Netherlands, United Kingdom and Ireland experienced higher rates of lung cancer (which may reflect a higher level of smoking). Higher diabetes mortality rates were present among immigrant groups from: o Germany 4 o o o o o Greece India Italy Lebanon Poland. Females born in Asia had higher rates of hospitalisation for cervical cancer – women born in these regions also report lower rates of regular Pap smear testing. Language issues Strong evidence suggests that people who speak a language other than English at home participate less in health services than those who speak English at home. References 1. National Health and Medical Research Council, 2006. Cultural Competency in Health: A guide for policy, partnerships and participation. Commonwealth of Australia. 2. Department of Immigration and Border Protection, 2013. State and Territory migration summary report. Commonwealth of Australia. 3. Department of Immigration and Citizenship, 2013. Australia’s offshore Humanitarian Program 2011 – 2012. Commonwealth of Australia. 4. Department of Immigration and Citizenship, 2013. Australia’s offshore Humanitarian Program 2012-13. Commonwealth of Australia. 5. Data accessed from the Department of Immigration and Citizenship settlement database.Accessed 2013. 6. Department of Immigration and Border Protection, 2013. Migration to Australia’s states and territories 2011-12. Commonwealth of Australia. 7. Australian Institute of Health and Welfare, 2010. Australia’s Health. Commonwealth of Australia. Language and health issues for new and emerging communities Humanitarian entrants may bring with them particular health concerns. Mental health Poor mental health is one of the biggest health issues for humanitarian entrants. They may experience a wide range of mental and emotional health problems, including: depression and anxiety grief and guilt somatic disorders attachment and relationship difficulties loss of a sense of hope, meaning and purpose to life 5 loss of identity and a diminished sense of belonging post-traumatic stress disorder symptoms cultural adjustment and intergenerational issues. Key issues relating to poor mental health are associated with exposure to traumatic experiences in the course of the refugee experience. These issues may persist long after arrival in a safe country, and may also be exacerbated by stresses in the period of resettlement. The psychological effect of trauma may not be evident in the early settlement period when humanitarian entrants are dealing with immediate needs such as accommodation and securing income. Some migrants and new arrivals are unaware of or are reluctant to access counselling and mental health services due to stigma. Other health issues Other health issues experienced by humanitarian entrants can include: under-immunisation poor perinatal health a variety of intestinal parasites nutritional deficiencies poor dental health, which may be a result of: o poor nutrition o lack of fluoridated water o poor dental hygiene o limited dental care o torture infectious and communicable diseases such as hepatitis B, tuberculosis, malaria and AIDS/HIV chronic diseases (often not diagnosed or inadequately managed). 1,2, People from culturally and linguistically diverse backgrounds experience similar challenges to other Australians in accessing health care services including: 6 limited availability of general practitioners, dentists, psychiatrists, other specialist health professionals (particularly bulk-billing providers) shortage of hospital beds. New migrants experience additional difficulties due to: language and cultural barriers general lack of awareness of what services are available unfamiliarity of health professionals on how to provide services for these clients. References 1. In NSW, humanitarian settlers are presenting to health services with a range of complex health problems never previously encountered. (NSW Community Relations Report 2006) 2. Department of Health Victoria. Victorian refugee health and wellbeing action plan. Current and Future Initiatives 2005 -2008 Language and health issues for people who are deaf or hard of hearing The Australian Bureau of Statistics estimates that approximately 1 in 10 Australians directly experience some degree of hearing impairment.1 The Australian Deaf signing population estimates that residents who use Australian Sign Language (Auslan) as their primary language range from 6,500 to 15,000. 2 People who are deaf may use a number of communication methods depending on whether they are communicating with another person who is deaf or a hearing person. The Report on Supply and Demand for Auslan Interpreters found that people who are deaf preferred to use Auslan when communicating with other deaf people and written English when communicating with hearing people.3 Other communication methods used by people who are deaf include: mobile telephone SMS telephone typewriter (TTY) on-line communication lip reading signed English. Auslan is a complex language, is not comparable to other languages and does not have a written form. The inclusion of Auslan as a recognised language of people who are deaf or hard of hearing adds to the number of people who require 7 interpreting and translating assistance within Government departments and agencies.4 There are about 1,200 Auslan users in Western Australia. As deafness may be a lifetime condition, interpreting may be required throughout the life span whereas non-English speaking people will usually develop some English language skills. Significant numbers of Aboriginal people as well as migrants and refugees also suffer from deafness. They may not be familiar with Auslan and may use other methods to communicate with other people. References 1. Australian Bureau of Statistics, National Health Survey 2004/05, Canberra 2. Johnston, T.W. in Report on Supply and Demand for Auslan Interpreters, Department for Families, Community Services and Indigenous Affairs 3. Department of Families, Housing, Community Services and Indigenous Affairs Auslan was officially recognised as a language by the Australian Federal Government in 1987. 8