Training Manual Parking Lot Sweeping Operations Course: Self-Perform / QC Operations Module: Landscape Topic: Parking Lot Sweeping Operations CONTROLLED COPY NO.: Issue Date: Issued By: [Uncontrolled unless numbered and dated (in red)] Approved by: Name: Ivan Dubow Position: Chief Operating Officer Checked by: Kevin Longland Name/Position: VP: Account Management. © USM 2010 This document is the property of USM (TIN 23 2522463). This document must not be copied or reproduced in any way whatsoever, and must not be passed on to any third party without the written authority from USM. Date: July, 2010 Revision: 0 Page 1 of 10 USM TRAINING MANUAL PARKING LOT SWEEPER OPERATIONS Contents Topic Objective & Overview 3 Section I – Sweeping Equipment 4 Section II – Preparation 5 Preparation Checklist Pre-Work Checklist Section III – Sweeping Operations 7 Section IV – Sweeping Operation Safety 9 TMD-8303-OP-0004 Revision No: 0 © USM 2010 This document is the property of USM (TIN 23 2522463). This document must not be copied or reproduced in any way whatsoever, and must not be passed on to any third party without the written authority from USM. Date: July, 2010 Page 2 of 10 USM TRAINING MANUAL PARKING LOT SWEEPER OPERATIONS Topic Objective Upon completion of this module topic, the employee will have a comprehensive understanding of parking lot sweeping operations, quality standards, safety implications, and sweeper truck maintenance and use. Overview of Sweeping Operations Parking lot sweeping is an exterior service that continues to be in greater demand with our customers. A debris free parking lot is an essential aspect of the maintenance mix that enhances community perception of our customer and allows our company to ensure that we provide a broad spectrum of services requested or required by our customers. Successful lot sweeping operations will achieve: A clean and debris free parking area. Removal of trash or litter that is unsightly and diminishes community perceptions. Elimination of hazardous debris that may accumulate in a parking or pedestrian traffic area such as spills or noxious litter. Additional revenue through the provision of value added services to the customer. Added exposure and documentation for exterior service items such as stripping, asphalt repair, and seal coating. TMD-8303-OP-0004 Revision No: 0 © USM 2010 This document is the property of USM (TIN 23 2522463). This document must not be copied or reproduced in any way whatsoever, and must not be passed on to any third party without the written authority from USM. Date: July, 2010 Page 3 of 10 USM TRAINING MANUAL PARKING LOT SWEEPER OPERATIONS Section I – Sweeper Equipment The sweeper operator utilizes several pieces of equipment to complete his scheduled tasks. The vacuum sweeping truck is the primary piece of equipment. However, additional items such as a hand held blower, broom pan, or flashlight can be as essential in ensuring that sweeping operations are effective and comprehensive. I. Lot Cleaning Equipment The following items make up the equipment arsenal for a successful lot cleaning operator. Each piece has a specific use that benefits the cleaning operation. Sweeper/Vacuum Truck – The sweeper truck is the primary piece of equipment for collection of debris. It allows collection of significant amounts of litter in addition to providing a clean swept surface upon completion of work. Hand Held Blower – The blower serves to assist consolidation of litter. It is used to collect and consolidate litter and debris from peripheral areas that cannot be accessed by the sweeping truck such as sidewalks, alcoves, dumpster corrals, etc. Broom Pan – The broom pan is utilized to collect litter or debris which is of a noxious nature such as diapers or blood borne pathogens. Flashlight – Since the majority of sweeping operations are conducted at night, the flashlight is a useful tool for both safety and identifying accumulations of litter that might otherwise be missed. TMD-8303-OP-0004 Revision No: 0 © USM 2010 This document is the property of USM (TIN 23 2522463). This document must not be copied or reproduced in any way whatsoever, and must not be passed on to any third party without the written authority from USM. Date: July, 2010 Page 4 of 10 USM TRAINING MANUAL PARKING LOT SWEEPER OPERATIONS Section II – Preparation There are a number of items that the operator should ensure prior to commencing sweeping operations. Follow the steps below to achieve a seamless shift of sweeping operations: Preparation Checklist – Before you leave the base 1.) Every operator must have a valid driver’s license and have completed the USM Driver Certification course with a passing grade. 2.) Prior to leaving base, ensure that all gas powered items (truck and blower) are topped off and ready for use. Secure a mix gas can on the truck for the blower. 3.) Conduct a pre-inspection of the truck and equipment to ensure all are in working order and all supplies are stocked. Pay particular attention to safety devices, the reticulating brush, and the vacuum hood. 4.) Review the contract specifications to ensure compliance with the customer’s expectations. 5.) Familiarize yourself with local noise ordinances. 6.) Be aware of customers operating hours so that you perform tasks at the optimum time and avoid the greatest number of people or vehicles in the parking areas. 7.) Ensure that you have all PPE required for the job. Refer to section below to identify the PPE. Pre-Work Checklist – When you arrive at the property before you commence work 1.) As for all tasks you perform, review the S.T.A.R.T. initiative prior to commencing work: Stop – Step back and Observe… Think – Through the tasks… Assess - Hazards, Pathway, Impact, Activity Review - and Document findings… Talk TMD-8303-OP-0004 Revision No: 0 it through, Discuss, Complete task… © USM 2010 This document is the property of USM (TIN 23 2522463). This document must not be copied or reproduced in any way whatsoever, and must not be passed on to any third party without the written authority from USM. Date: July, 2010 Page 5 of 10 USM TRAINING MANUAL PARKING LOT SWEEPER OPERATIONS 2.) Upon arriving at the property, drive the entire lot and work area. 3.) Identify hazards and items that may be outside the scope of work. These may include: a) b) c) d) Illegal dumping such as furniture or large amounts of trash/debris. Hazardous materials Tires and dumping in loading dock or dumpster corral areas. Homeless encampments. 4.) Document and report hazards or items out of scope to your supervisor. Avoid items that may cause injury, harm, or conflict. Helpful Hint: Because sweeping operations are invariably performed in the evening and early morning hours, you may encounter pedestrians of a less than accommodating nature. These include the intoxicated, homeless or vagrants. If approached by such a person, do not engage them in conversation or any discourse. If they seem the least bit aggressive or disagreeable, contact the police immediately and relocate your vehicle/equipment off site temporarily. AVOID & REPORT TMD-8303-OP-0004 Revision No: 0 AVOID & REPORT AVOID & REPORT © USM 2010 This document is the property of USM (TIN 23 2522463). This document must not be copied or reproduced in any way whatsoever, and must not be passed on to any third party without the written authority from USM. Date: July, 2010 Page 6 of 10 USM TRAINING MANUAL PARKING LOT SWEEPER OPERATIONS Section III – Performing the Sweeping Operation Sweeping operations follow a specific set of steps to ensure contract compliance and a thorough and effective operation. Follow the steps below to achieve a successful sweeping operation: As mentioned above, always drive the entire job site prior to commencing work. This will allow you to identify potential hazards and items that may require notification your supervisor or the customer. After assessing the entire job, exit your vehicle with your handheld blower, broom pan and flashlight. Secure your vehicle! Walk the perimeter of the property building and auxiliary structures such as alcoves, dumpster corrals, and loading docks. Blow any litter that has accumulated in these areas into the main parking area where it can be collected by the sweeping truck. Any items that are small enough to be inside the scope of work but present a hazard to you or the truck should be removed using the broom pan and placed in a secure receptacle such as the truck hopper or dumpster. There are some items that a vacuum truck typically will not pick up. These items include paper plates, banana peels, and plastic soda bottles. This is due to shape or weight. These items must be collected with the broom pan and deposited in the hopper. Once all areas that cannot be accessed by the sweeper truck have been blown out to accessible areas, re-enter the vehicle and commence operations using the vacuum truck. Commence sweeping along all curb lines utilizing the side brush. Travel at a slow rate of speed to ensure you have collected all curb line debris such as seed millet, cigarette butts and other litter. Maintain a parallel course to the curb line and ensure that the brush assembly does not come in contact with the curb. TMD-8303-OP-0004 Revision No: 0 © USM 2010 This document is the property of USM (TIN 23 2522463). This document must not be copied or reproduced in any way whatsoever, and must not be passed on to any third party without the written authority from USM. Date: July, 2010 Page 7 of 10 USM TRAINING MANUAL PARKING LOT SWEEPER OPERATIONS Sweeper truck operations should proceed at a slow and reasonable speed. Do not race or travel at too fast a pace. This will not assist the operation as the vacuum hood will not pick up items passed over too quickly. Additionally, driving at too fast a speed is unsafe. The recommended operational speed is 10 mph or less. Sweep all open areas of the parking lot to include entrances, exits, and auxiliary parking areas. Sweep in parallel directions (rows) to ensure that all areas are covered. Remain aware of any potential hazards to the sweeper such as speed bumps, curb blocks, ADA signage or ADA ramps. Always lift both the brush assembly and the vacuum hood when crossing over the obstacles pictured above. Once you have completed the sweeping of all primary areas with the sweeper truck, make one additional drive of the entire area to ensure all litter is collected and the job is complete. TMD-8303-OP-0004 Revision No: 0 © USM 2010 This document is the property of USM (TIN 23 2522463). This document must not be copied or reproduced in any way whatsoever, and must not be passed on to any third party without the written authority from USM. Date: July, 2010 Page 8 of 10 USM TRAINING MANUAL PARKING LOT SWEEPER OPERATIONS Helpful Hint: When performing the peripheral walk with your hand held blower to blow out litter in inaccessible areas, address obstacle areas like those shown above as well. Blow out any litter adjacent to these areas and this allows you to avoid these areas as you make your sweeper truck passes. Section IV – Sweeper Operation Safety Sweeper operations pose a number of potential hazards and safety risks. Follow the guidelines below to ensure that you are operating safely and minimizing or eliminating these risks. I. Personal Protective Equipment (PPE) = Safety Glasses Work Boots Safety Vest Hearing Protection Work Gloves Dust Mask (Recommended) Sweeper Operations II. Personal protective equipment is required in all phases of sweeper operation. The above PPE must be worn during truck sweeping, blowing, and hand collection tasks. Safety Requirements Sweeper operations may only be preformed by trained personnel. PPE must be worn at all times. TMD-8303-OP-0004 Revision No: 0 © USM 2010 This document is the property of USM (TIN 23 2522463). This document must not be copied or reproduced in any way whatsoever, and must not be passed on to any third party without the written authority from USM. Date: July, 2010 Page 9 of 10 USM TRAINING MANUAL PARKING LOT SWEEPER OPERATIONS DO NOT handles hazardous materials such as automotive batteries, solvents, etc. Report these items to your supervisor. Exercise caution when exiting and entering the vehicle. During typical sweeper operations you may exit and enter the vehicle numerous times per shift and should always remain alert and cautious. Ensure that rotation beacon/strobe is on and functional while operating the sweeper vehicle. Handle all potential blood borne pathogens with extreme care. These items must be remove utilizing the broom pan and are NOT to be touched with your hands. Do not engage undesirable pedestrians. Secure your vehicle offsite and contact the police. TMD-8303-OP-0004 Revision No: 0 © USM 2010 This document is the property of USM (TIN 23 2522463). This document must not be copied or reproduced in any way whatsoever, and must not be passed on to any third party without the written authority from USM. Date: July, 2010 Page 10 of 10