Janitorial Supplies Pre Qualification Questionnaire Spectrum Housing Group 1 Spectrum Housing Group Contents 1. Introduction – Spectrum Housing Group ----------------------------------- 3 1.1 1.2 Purpose and Organisation of this Document ------------------------------------- 3 Introduction & Overview ----------------------------------------------------------------- 4 2. Introduction – The PQQ Process ---------------------------------------------- 5 2.1 Issue of the PQQ --------------------------------------------------------------------------- 5 3. Procurement Timeline ------------------------------------------------------------- 6 4. PQQ Clarification Questions & Answers ------------------------------------ 8 5. PQQ Deadline for Responses --------------------------------------------------- 9 6. PQQ Evaluation ---------------------------------------------------------------------- 9 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9 Preliminary Compliance Review ------------------------------------------------------ 9 Initial Evaluation --------------------------------------------------------------------------10 Detailed Evaluation-----------------------------------------------------------------------10 PQQ Clarification Questions from the Group ------------------------------------12 Pre-Qualification --------------------------------------------------------------------------12 Responsibility for Costs ----------------------------------------------------------------13 Discontinuance ----------------------------------------------------------------------------13 Commercial Framework ---------------------------------------------------------------13 Agreement Duration ---------------------------------------------------------------------13 7. Workforce Policies and Strategies ------------------------------------------ 13 7.1 7.2 Information and Communications Technology (ICT) --------------------------14 Instructions on Completing the PQQ -----------------------------------------------14 Annex A Pre-qualification questionnaire ---------------------------------------- 18 Annex B Clarification Question Template and Responses ---------------- 20 Status Document reference Date document written/amended Final Janitorial Supplies April 2013 2 Spectrum Housing Group 1. Introduction – Spectrum Housing Group Spectrum Housing Group is a Registered Provider of Social Housing (Housing Association) registered with the Industrial and Provident Society and the HCA (4759). The Group owns and manages over 18,000 homes, maintains a further 35,000 properties and will be developing in the region of 700 homes a year through Source Development Partnership across the South and South West of England. It is the Group that will be contracting with the successful bidder. For more information on the Spectrum Housing Group please go to our website www.spectrumhousing.co.uk The service provision will be required for each of our sites located across mainland England and the Isle of Wight. Our main sites are open from 08:00 to 20:00 Monday to Friday. As part of a pragmatic and cost effective approach, Spectrum is rolling out the solution in a phased manner. Initially, key localities such as the offices and depots are to utilise the service provision. The second stage may be some of our PFI sites. It is envisaged that the successful supplier will work alongside Spectrum’s key stakeholders to agree a plan of approach. The scope of the services to be covered by the contract between the Spectrum Housing Group and the successful tenderer includes all aspects of janitorial supplies, to be provided at the premises of the Group across mainland England and the Isle of Wight. Spectrum is looking for a Janitorial Supplies Company able to: Provide all cleaning supplies (detergent, glass cleaner, disinfectant, polish product, etc.) and operational material. All materials should be eco-friendly. Distribute all consumable supplies to all Spectrum Offices, Depots and other localities within the Housing Group as required. Next day delivery Online ordering – bespoke catalogue Purpose and Organisation of this Document This Pre-Qualification Questionnaire (PQQ) is designed to evaluate the capacity, capability, experience and eligibility of Potential Bidders (in particular minimum levels of economic and financial standing and technical or professional ability), to provide janitorial supplies, which are the subject of the Spectrum Housing Group Procurement (the Procurement). Status Document reference Date document written/amended Final Janitorial Supplies April 2013 3 Spectrum Housing Group This PQQ provides: Background to the PQQ process; Instructions on completing the PQQ; and Blank PQQ templates for completion by Potential Bidders. The PQQ responses will be evaluated by a tender panel in accordance with the PQQ evaluation criteria. The results will determine which Potential Bidders are short-listed to proceed to the next stage of the Procurement and therefore issued with Invitation to Tender (ITT) documentation. Introduction & Overview Objectives and Value of Service to be provided The key objectives of the Procurement are: To provide the Spectrum Housing Group with all its janitorial supplies including medical care kits. To agree a plan of approach with key stakeholders to implement the services provisions in a controlled / phased manner to include for immediate and future requirements. To conduct a full review of existing arrangements and submit a business case offering an alternative solution where feasible and practical. To procure eco friendly products (low environmental impact); and To deliver affordable and Value for Money (VfM) products To ensure products selected as part of the procurement are compliant with legislation i.e. Control of substances hazardous to Health (COSHH) and other related health and safety standards. To ensure the correct application of substances and their associated risks and precautions. To ensure sufficient information and instruction are provided on control measures, personal protective equipment, results of any exposure monitoring or health surveillance and emergency procedures. To establish tighter control over the use and storage of materials. The total estimated annual value of the contract is £70,000. Length of contract to be 2 year with an option to renew for a further 2 years subject to satisfactory performance in the first year against agreed Key Performance Indicators. Cleaning supplies – Summary of Services Provide all cleaning supplies (i.e. glass cleaner, disinfectant, polish products, etc.). The contractor shall have a thorough knowledge of the cleaning Status Document reference Date document written/amended Final Janitorial Supplies April 2013 4 Spectrum Housing Group supplies, operational material and consumables. Spectrum expects the supply of appropriate products that are both suitable and fit for purpose for example to be used in the cleaning of bathrooms, floors, furniture and windows. The contractor shall provide a sufficient quantity of all the necessary supplies, materials and chemical cleaning products. Also, the use of the appropriate chemicals should be in accordance with applicable national and European law. The product categories are to be broken down into the many ranges of janitorial supplies and into manageable sections to point purchasers directly to the exact janitorial supplies required. For example, hand and skin care, catering disposables, bacterial detergents and wipes, medical care, laundry, dispensers, paper etc. All products should be eco friendly – minimum impact to the environment. Control of substances hazardous to health (COSHH), data sheets are to be provided for all cleaning materials where applicable. Delivery is required direct to the 23 offices, depots and PFI sites located across mainland England and the Isle of Wight. Material safety data sheets (MSDS) are required and are to include important information about chemicals, including health hazards, exposure treatment and chemical components. Spectrum is required to hold all MSDS for every chemical used in our properties and these are to be stored with the chemical. This helps prevent delay in retrieving the information should an accident occur. Your bid proposal should include: Qualified and Experienced staff who constantly monitor quality control and can advise on matters of health and safety relating to application of cleaning products. the mops, brooms, cleaning cloths etc., supplied for use in offices, kitchen and other public areas must be different i.e. colour coded to ensure the appropriate levels of hygiene standards are maintained at all times. 2. Introduction – The PQQ Process Issue of the PQQ The PQQ has been issued by email, to all Potential Bidders who have expressed an Interest (EOI) in the Procurement. The Spectrum Housing Group wishes to receive responses to the PQQ from suitably qualified and experienced Potential Bidders to provide the range of janitorial products as set out in the summary of services and to meet the requirements of the success factors detailed below: Status Document reference Date document written/amended Final Janitorial Supplies April 2013 5 Spectrum Housing Group Critical Success Factors (CSF’s) The Group requires the Provider to meet the following CSF’s throughout the life of the Agreement: Access – The services procured must be provided to the Spectrum Housing Group, PFI sites, 23 offices and depots across mainland England and the Isle of Wight. Rationalisation of product range. The aim of the Procurement is to standardise and reduce the range and number of cleaning .products utilised across the Group. Quality – Products and Services must be customer-centred, effective and delivered in a safe manner. Products are to be environmentally friendly (low impact). Value for Money (VfM) and Affordable – The janitorial products procured through the Procurement must be affordable and provide VfM and comply with legislation. The results of the PQQ evaluation will determine which Potential Bidders are short-listed to proceed to the next stage of the Procurement and therefore issued with the ITT documentation, which includes a more detailed specification of requirements. Potential Bidders that are short-listed to proceed to the ITT stage may be required to submit details of how they will meet the CSF’s. 3. Procurement Timeline The timeline for the Procurement is set out in the Table below. It should be noted that the dates are expected dates at the time of issuing this PQQ and may be subject to change. and 15th April 13 Date Advert published Expressions of Interest invited PQQ & Conflicts Declaration issued of Interest From 15th April 13 Date for receipt of Potential Bidder From 15th April to 17th May 2013 clarification questions Date for receipt of PQQ & Conflict of 10th June 2013 – by 12:00 noon Interest Declaration submissions Completion of PQQ evaluation and 11 -14th June 2013 communication of results Invitation to Tender (ITT) issued to 17th June 2013 shortlisted Bidders Date for receipt of ITT bids Status Document reference Date document written/amended 29th July 2013 Final Janitorial Supplies April 2013 6 Spectrum Housing Group Completion of ITT evaluation communication of decision & 30th to 2nd August 2013 2nd Sept 2013 Contract Award Each milestone from the above table is explained in further detail below. Further details on the timeline for the ITT stage will be detailed in the Invitation to Tender, to be provided as above. Return of the ‘Conflicts of Interest Declaration’ In order to further ensure a fair and competitive procurement process, the Group requires that all actual or potential conflicts of interest be declared. Examples of potential conflicts of interest are (without limitation) as follows: A director, senior manager or person involved in the management of a Relevant Organisation is on the Board, is a significant shareholder or acts as an advisor to the Group. A director, senior manager or person involved in the management of a Relevant Organisation is employed by the Spectrum Housing Group. A director, senior manager or person involved in the management of a Relevant Organisation is related to any person who is an employee of or on the Board of the Spectrum Housing Group. The ‘Conflict of Interest Declaration’, provided by email with this PQQ document, must be completed by an authorised signatory on behalf of the Potential Bidder and sent to the Group by email as part of the PQQ submission to: Yvonne.kemsley@spectrumhousing.co.uk by 10th June 2013 by 12:00 noon. This is a “Pass/Fail” requirement. Where no declaration is provided or where the declaration identifies an actual or potential conflict of interest which the Group considers (in its total discretion) cannot be resolved, the Potential Bidder will receive a “fail” score at the Initial Evaluation stage and will be excluded from further participation in the Procurement process and need not be further considered by the Group to take forward to the ITT stage. The Potential Bidder must immediately notify the Group Procurement Manager by email, in the event that any actual or potential conflict of interest comes to a Potential Bidder’s attention at any time following the submission of the Potential Bidder’s ‘Conflicts of Interest Declaration’. In such circumstances if the Group considers in its total discretion that the actual or potential conflict cannot be resolved, the Potential Bidder will be Status Document reference Date document written/amended Final Janitorial Supplies April 2013 7 Spectrum Housing Group excluded from further participation in the Procurement process and need not be further considered by the Group to take forward to the ITT stage. 4. PQQ Clarification Questions & Answers A clarification question and answer process will operate during the PQQ stage, as explained below. The objective of the PQQ clarification process is to give Potential Bidders the opportunity to submit questions to the Group where they require clarification on the information contained in the PQQ. Potential Bidders should note that this is not an opportunity to seek additional information from that already provided within the PQQ documents. Potential Bidders should submit clarification questions via e-mail to Yvonne.kemsley@spectrumhousing.co.uk using the template provided. Clarification questions received by any other method will not receive a response. The Group will seek to answer clarification questions within five (5) working days following the day of receipt. Potential Bidders are urged to review the PQQ immediately upon receipt and identify and submit any clarification questions as soon as possible and in any event no later than the date shown in the Procurement timeline. Any clarification questions received after this time will not be answered. In order to ensure the fair and equal treatment of all Potential Bidders, the Group will provide an anonymous copy of any clarification questions, and the answers to those questions, to all Potential Bidders as standard (unless considered by the Group (at its sole discretion) that it is inappropriate to do so for reasons of, for example, confidentiality or commercial sensitivity). These will be provided in digest form, periodically updated and circulated to all those Potential Bidders who have expressed an interest. Provision will be made for Potential Bidders to request clarification in confidence (such requests must be clearly marked at the outset of each question stating the reasons why such question is considered to be commercially sensitive and in confidence). In responding to such requests, the Group will reserve the right to act in what it considers a fair manner and in the best interests of the Procurement, which may include circulating the response to all Potential Bidders. Potential Bidders should note that no further information, in addition to that provided in this PQQ, will be provided about the Procurement at this time. More detailed information on the Group’s requirements will be made available in the ITT. Under no circumstances should Potential Bidders approach the Group, their staff or advisers seeking further information in relation to the Procurement. Any such approaches (direct or indirect) may result in the Potential Bidder’s exclusion from further consideration in the Procurement. Status Document reference Date document written/amended Final Janitorial Supplies April 2013 8 Spectrum Housing Group 5. PQQ Submission of Responses The PQQ submission must be completed in accordance with the instructions contained within the PQQ. Completed submissions must be received by date shown in the Procurement timeline. Failure to return a completed PQQ by the deadline above may, at the sole discretion of the Group result in the disqualification of the Potential Bidder from participating in this Procurement as a non-compliant bid. 6. PQQ Evaluation The PQQ selection process focuses on Potential Bidders' characteristics and suitability in principle to provide the Group requirement. The Group shall apply the objective PQQ evaluation criteria outlined below, in order to select a minimum of 5 Potential Bidders to proceed to the ITT stage of the Procurement. The evaluation of responses at PQQ stage will consist of three elements as outlined below: Preliminary compliance review; Initial evaluation; and Detailed evaluation. Preliminary Compliance Review The information supplied in the PQQ responses by each Potential Bidder will be checked for completeness and compliance with the requirements of the PQQ before responses are evaluated. The preliminary compliance review will check, for example, that the submission: Answers all questions (or explains satisfactorily if considered not applicable); Identifies the proposed Services Supplier(s); Has been delivered by the submission date and time; Is made in the format, medium and quantity requested; and Has been delivered with a completed conflict of interest declaration and signed declaration. Where, in the opinion of the Group, a response is non-compliant (i.e. fails to meet any of the requirements specified in this PQQ), the Potential Bidder may be excluded from further participation in the Procurement process, at the sole discretion of the Group and in these circumstances need not be further considered by the Group to take forward to the ITT stage. Status Document reference Date document written/amended Final Janitorial Supplies April 2013 9 Spectrum Housing Group Please note that the Group is not required to and takes no responsibility for asking clarification questions with regard to omitted responses. Initial Evaluation At initial evaluation, the Group will consider the “pass / fail” requirements of PQQ. These items are marked as “Red-Flag items” to highlight their importance in the PQQ. Where the Group scores any element of the Potential Bidder’s PQQ submission as a “fail” the Potential Bidder will be excluded from further participation in the Procurement process and need not be further considered by the Group to take forward to the ITT stage. A Potential Bidder may also fail at this stage in accordance with Conflict of Interest. Detailed Evaluation The detailed evaluation stage will comprise Scoring against the bidders’ answers to questions grouped in the following categories: A Business Structure B Legal and Regulatory C Financial & Commercial D HSE E Workforce F ICT G Environmental & Waste Management The scoring schema for use in the PQQ evaluation is detailed in the following table. It should be noted that evaluation will be based solely on the view of the Group in relation to the requirements and expectations detailed in sections on services to be provided. Each question will be evaluated using the grading system detailed in the below table Status Document reference Date document written/amended Final Janitorial Supplies April 2013 10 Spectrum Housing Group Grade label Grade Unacceptable 0 Compliant with shortcomings 1 Compliant 2 Compliant with superior capability 3 Compliant with exceptional capability 4 Definition of grade The response has been omitted, or evaluator is confident that the potential Bidder has inadequate (or insufficient) capability / capacity to deliver the required services. The evaluator is confident that the potential Bidder has a level of capability and capacity to deliver the required services that is adequate for the purposes of the Procurement although contradictions in the submission are evident, or other doubts exist. The evaluator is confident that the potential Bidder has a level of capability and capacity to deliver the required services that is adequate for the purpose of the Procurement. The evaluator is confident that the potential Bidder has a level of capability and capacity to deliver the required services that is adequate for the purposes of the Procurement (with significant capability evidenced). The evaluator is confident that the potential Bidder has a level of capability and capacity to deliver the required services that is adequate for the purposes of the Procurement (with exceptional capability evidenced). Status Document reference Date document written/amended Final Janitorial Supplies April 2013 11 Spectrum Housing Group The following summary table represents the weightings to be applied across the capability and capacity assessment for Janitorial Products. Workstream Ratio (%) A Business Structure Pass / Fail B Legal and Regulatory Pass / Fail C Financial & Commercial Pass / Fail D HSE 40% E Workforce 20% F ICT 10% G Environmental & Waste Management 30% Total 100 PQQ Clarification Questions from the Group The Group reserves the right to require Potential Bidders to clarify any aspect of their PQQ submissions in writing. Any such request will be made by e-mail to the Potential Bidder’s nominated representative. Such clarifications questions do not seek to elicit additional information to that initially requested in the PQQ, nor give Potential Bidders an opportunity to correct incomplete or otherwise non-compliant submissions. Please note that the Group is not required to and takes no responsibility for asking clarification questions with regard to omitted responses. It is likely that any response to a clarification question will be required within two (2) working days of request. Failure to respond adequately or in a timely manner to clarification questions may result in a Potential Bidder not being considered further in the Procurement. Pre-Qualification Following evaluation of responses to the PQQ, Potential Bidders who exceed a pre-specified score of 70% (as a consolidated weighted score) will be deemed to pre-qualify for participation in the next stage of the Procurement. However, if more than 8 Potential Bidders pre-qualify, these Potential Bidders will be ranked based upon the scores achieved in the PQQ evaluation and a short-list of the 5 highest scoring Potential Bidders will be compiled to take forward to ITT Stage. Status Document reference Date document written/amended Final Janitorial Supplies April 2013 12 Spectrum Housing Group It is planned for the PQQ evaluation and short-listing to be completed and the results advised to Potential Bidders in the week commencing 11th June 2013. Responsibility for Costs The Potential Bidder is responsible for its costs and expenses incurred in relation to the Procurement process (including without limitation the PQQ submission and ITT submission) and any contract awarded to it and the Group shall have no responsibility for any costs or expenses incurred by the Potential Bidder or any Relevant Organisation. Discontinuance The Group is under no obligation to accept or enter into a contract in relation to this Procurement and may at its discretion decide to discontinue the Procurement process at any stage. The Group shall have no responsibility for any costs or expenses incurred by the Potential Bidder or any Relevant Organisation in the event of such discontinuance. Commercial Framework Potential Bidders’ attention is drawn to the following commercial information: The Agreement to be entered into by the Group and the selected Provider for the Procurement will be based on Spectrum Housing Group’s standard terms and conditions, the terms and conditions have been adapted, as necessary, to reflect the requirements of the Procurement. Each Agreement will be separate to and independent of any existing contract currently in place between a Provider and the Group. Agreement Duration The Agreement will be for a term of 2 years, with the possibility of extending the term for period of 2 additional years beyond the initial contracted duration by mutual agreement with the Provider. 7. Workforce Policies and Strategies Bidders will be required to provide evidence that all proposed workforce policies, strategies, processes and practices comply with all relevant employment legislation applicable in the UK. Status Document reference Date document written/amended Final Janitorial Supplies April 2013 13 Spectrum Housing Group At PQQ stage, potential Bidders will be required to provide (without limitation) information on the following: Health & Safety (copy of policy to be provided) Environmental protection (policy) COSHH details Material Data Sheets Waste Management policy Accreditations held Information and Communications Technology (ICT) Providers will need to manage the selection and deployment of ICT solutions in conjunction with the Group. See Section F for information required regarding ICT in the PQQ stage. Further details on ICT requirements will be provided to short-list Bidders at ITT Stage. Instructions on Completing the PQQ Part A - Conflict of Interest Declaration Potential Bidders are required to complete and return the ‘Conflicts of Interest Declaration’ which accompanies this PQQ. This must be created and saved as a separate document file to be attached to the Potential Bidder’s email submission. No other format must be used. Part B - PQQ Submission The PQQ submission comprises the sections summarised in the table below: Section Contents A Details of the Potential Bidder and its business structure B Legal and Regulatory C Finance and Commercial D Health and Safety E Workforce F ICT G Environmental & Waste Management H Declaration Status Document reference Date document written/amended Final Janitorial Supplies April 2013 14 Spectrum Housing Group Potential Bidders must complete all parts of Sections A to H of the PQQ and supply any additional or supporting information as required. This PQQ is available to Potential Bidders in a downloadable electronic format that enables it to be used as a template for the Potential Bidder’s response. No other format should be used. Questions are to be answered in the same order that the questions appear in the PQQ using the same numbering format. Responses to each of Sections A, B, C, D, E, F, G, and H should be created and saved as separate document files. Where the Potential Bidder believes a question is not applicable, or cannot be answered, this should be clearly stated and an explanation must be provided. No response should be left blank. Failure to provide a response to any element of the PQQ may result in that Potential Bidder's disqualification from the Procurement, at the sole discretion of the Group. Where applicable, the terms “Not known”, “Not available” or “Not applicable” should be used, but an explanation as to why this is the case is required. If the Potential Bidder is unclear as to whether or not a question is applicable to it, then use should be made of the clarification question mechanism. The inclusion of an executive summary, general marketing and company literature or any separate statement of reasons for selection is not required and will not be considered in the evaluation of the PQQ. Potential Bidders should not include any information beyond that requested in the PQQ. A Potential Bidder who fails to complete and return a PQQ by the stated deadline may be disqualified from participation in this Procurement, save in exceptional circumstances, where the Group may exercise its discretion to allow a Potential Bidder to continue to participate. In completing their PQQ submissions, Potential Bidders should not assume that the Group has any prior knowledge of the Potential Bidder, its practice or reputation or its involvement in existing services, projects or procurements. In evaluating PQQ submissions, the Group will only consider information provided in response to this PQQ. Status Document reference Date document written/amended Final Janitorial Supplies April 2013 15 Spectrum Housing Group The Group reserves the right to reject any Potential Bidder that fails to comply fully with the requirements of the process set out in this document, or which makes any misrepresentation in supplying any information requested. Each Potential Bidder is subject to an ongoing obligation (at all times during this Procurement) to notify the Group of any material changes to the information included in its PQQ response, including but not limited to changes to the identity of the Potential Bidder and any of the component elements / entities that form part of the Potential Bidder’s submission, including (but not limited to) any sub-contractors and partner organisations which will be involved in the delivery of the contract (Relevant Organisations) or the ownership or standing thereof. Changes should be notified as soon as they become apparent by email to: Yvonne.kemsley@spectrumhousing.co.uk Failure to notify the Group Procurement Manager of any material changes may lead to the Potential Bidder being disqualified from the Procurement process. In the event that a Potential Bidder notifies the Group of a change to its PQQ response, the Group reserves the right in its absolute discretion to refuse to allow such a change. In exercising such discretion, the Group may take into account (without limitation) whether such change materially affects the ability of the Potential Bidder to deliver the Services / meet the Group requirement and whether any other Potential Bidder could potentially be disadvantaged by allowing such change. Where the change is permitted, the Group will also need to consider whether the Potential Bidder's revised response requires reevaluation. Part C - Response guide Each Potential Bidder should complete only one PQQ and include information, where relevant, for all Relevant Organisations. Potential Bidders will be responsible for the accuracy of all information concerning Relevant Organisations submitted to the Group within the completed PQQ. Potential Bidders are requested to provide their PQQ response via Email only. Files shall be in the formats specified below: File Type Software Package Readable by the following software: Microsoft Word (Version 2000 or later) Text based documents Status Document reference Date document written/amended Final Janitorial Supplies April 2013 16 Spectrum Housing Group File Type Software Package Readable by the following software: Spreadsheet based documents Microsoft Excel (Version 2000 or later) Project programme files Microsoft Project (Version 2000 or later) Graphics files PowerPoint (Version 2000) or later Report and accounts Adobe Acrobat (pdf), or MS Word (Version 2000 or later) Failure to provide PQQ responses in the required format or quantity may lead to a Potential Bidder’s submission being set aside without evaluation and the Potential Bidder’s exclusion from further consideration in this Procurement. Status Document reference Date document written/amended Final Janitorial Supplies April 2013 17 Spectrum Housing Group Annex A Pre-qualification questionnaire Double click on icons & then “Save copy as” to a suitable location. Section A - Ineligibility Conditions Summary Ineligibility Conditions provided by Regulation 23 of the Public Contracts Regulations 2006 (SI 2006 No: 5) Regulation 23 sets out the grounds on which a Service Provider shall or may be deemed ineligible to tender for, or be awarded a public contract. Rejection is required when a Service Provider, its directors or any other person who has powers of representation, decision or control of the Service Provider has been convicted of any of the following offences: a conspiracy within the meaning of section 1 of the Criminal Law Act 1977(as amended) where that conspiracy relates to participation in a criminal organisation as defined in Article 2(1) of Council Joint Action 98/733/JHA; b corruption within the meaning of section 1 of the Public Bodies Corrupt Practices Act 1889 or section 1 of the Prevention of Corruption Act 1906; c the offence of bribery; d fraud, where the offence relates to fraud affecting the financial interests of the European Communities as defined by Article 1 of the Convention relating to the protection of the financial interests of the European Union, within the meaning ofi the offence of cheating the Revenue; ii the offence of conspiracy to defraud; Status Document reference Date document written/amended Final Janitorial Supplies April 2013 18 Spectrum Housing Group iii fraud or theft within the meaning of the Theft Act 1968 (as amended) and the Theft Act 1978 (as amended); iv fraudulent trading within the meaning of section 458 of the Companies Act 1985 v defrauding the Customs within the meaning of the Customs and Excise Management Act 1979 and the Value Added Tax Act 1994 (as amended); vi an offence in connection with taxation in the European Community within the meaning of section 71 of the Criminal Justice Act 1993; or vii destroying, defacing or concealing of documents or procuring the extension of a valuable security within the meaning of section 20 of the Theft Act 1968 (as amended); e money laundering within the meaning of the Money Laundering Regulations 2003; or f Any other offence within the meaning of Article 45(1) of the Public Sector Directive as defined by the national law of any relevant State. Rejection is permissible when a Service Provider is in a state of bankruptcy, insolvency compulsory winding up, administration, receivership, composition with credits or any analogous state, or subject to relevant proceedings; (a) Has been convicted of a criminal offence relating to business or professional conduct; (b) Has committed an act of grave misconduct in the course of a business or profession; (c) Has not fulfilled obligations relating to payment of social services contributions; (d) Has not fulfilled obligations relating to payment of taxes; (e) Is guilty of serious misrepresentations in supplying information further to this or other procurements; or (f) Is not in possession of the necessary licence, authorisation or professional qualification required for the provision of Janitorial Supplies covered by this Procurement. Status Document reference Date document written/amended Final Janitorial Supplies April 2013 19 Spectrum Housing Group Annex B Clarification Question Template and Responses A clarification question and answer process will operate during the PQQ stage as explained in paragraph 4. Potential Bidders should submit Yvonne.kemsley@spectrumhousing.co.uk clarification questions via using the template below. e-mail to Clarification questions received by any other method will not receive a response. A log of all questions and respective response details are to be provided in the format provided in the Question Log below: Template Clarification Questions Log Status Document reference Date document written/amended Final Janitorial Supplies April 2013 20 Spectrum Housing Group