11776 Manage maintenance, repair, and reconditioning contracts

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11776 version 4
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Manage maintenance, repair, and reconditioning contracts for inboard
power plants and trains
Level
5
Credits
4
Purpose
People credited with this unit standard are able to: establish customer
requirements for the maintenance, repair and reconditioning of inboard power
plants and power trains; identify regulatory requirements; evaluate the
viability of repairs and reconditioning; reach agreement with customers and
document the work required; and hand over completed work to customers.
Subfield
Boating Industries
Domain
Boatbuilding
Status
Registered
Status date
27 August 1997
Date version published
20 March 2009
Planned review date
31 December 2012
Entry information
Prerequisite: Unit 11783, Maintain, repair and
recondition inboard engine systems, or demonstrate
equivalent knowledge and skills.
Accreditation
Evaluation of documentation and visit by NZQA and
industry.
Standard setting body (SSB)
Boating Industry Training Organisation
Accreditation and Moderation Action Plan (AMAP) reference
0136
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
 New Zealand Qualifications Authority 2016
11776 version 4
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Special notes
1
Glossary of terms used in this unit standard
Company procedures – the documented procedures for the machine and/or worksite;
Power plant – the engine (petrol or diesel) and its subframe, plus ancillary equipment
and systems, including water jacketed manifolds and exhaust systems, coolers (heat
exchangers, intercoolers, oil coolers, gearbox coolers), raw water pumps, charging
systems, drives (hydraulic and electric), refrigeration system, engine controls and
instrumentation, steering system (mechanical, hydraulic, and electronic), and fuel
system;
Power train – includes flywheel damper, clutch, gearbox (mechanical and hydraulic
reverse production), propeller shaft, and propulsion device (propeller, jet unit, or drive
line system).
2
The following applies to the performance of all elements of this unit standard:
All activities must comply with any policies, procedures, and requirements of the
organisations involved; the ethical codes and standards of relevant professional
bodies; the cultural requirements of the organisations and individuals involved; and
any relevant legislative and/or regulatory requirements, which can include but are not
limited to: the Health and Safety in Employment Act 1992, Resource Management
Act 1991, Fair Trading Act 1986, Consumer Guarantees Act 1993, and subsequent
and delegated legislation.
3
Other regulatory requirements applicable to this unit standard are those of Maritime
New Zealand and Yachting New Zealand.
4
This unit standard can be assessed off job.
Elements and performance criteria
Element 1
Establish customer requirements for the maintenance, repair and reconditioning of inboard
power plants and power trains.
Performance criteria
1.1
Analysis of customer requirements establishes the intended use of the
products.
Range
boat type and size, operating environment, existing and proposed
power plant and power train.
1.2
Analysis of customer requirements establishes the customer’s expected price
range and expectations of product performance.
1.3
Client requirements are quantified to the extent required to specify the work
required.
 New Zealand Qualifications Authority 2016
11776 version 4
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1.4
Client and regulatory requirements are confirmed as being within the capability
of the company to provide.
Range
from own resources and/or by outsourcing and/or subcontracting.
Element 2
Identify regulatory requirements.
Performance criteria
2.1
Relevant New Zealand and international regulations are identified for product
type, boat type, boat size, operating environment, and intended use.
Range
2.2
regulations include but are not limited to – Marine New Zealand,
Yachting New Zealand, relevant class rules.
Minimum requirements are identified to match intended use.
Element 3
Evaluate the viability of repairs and reconditioning.
Performance criteria
3.1
The characteristics of existing power plant and power train are established from
available sources to the extent needed to meet customer and regulatory
requirements.
Range
sources – inspection of the actual power plant and power train,
existing drawings and plans, other documentation.
3.2
Evaluation of the cost-effectiveness of repairs, maintenance, and reconditioning
is made against all parameters supplied by customers.
3.3
Estimates and quotations regarding time and cost are supplied in accordance
with company policy.
 New Zealand Qualifications Authority 2016
11776 version 4
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Element 4
Reach agreement with customers and document the work required.
Performance criteria
4.1
Agreed terms are quantified, and documented to regulatory, company, and
customer requirements.
Range
terms – nature and extent of the work to be done; target dates,
method and timing of payment; the effects of intended work on
boat performance; the nature of existing defects not subject to
current work; the type and amount of protection to be provided for
the boat’s equipment (including electrical and electronic
equipment), fittings, furnishings, and surfaces.
4.2
Agreed terms meet New Zealand and any relevant international regulatory
requirements.
4.3
The work is specified in accordance with company requirements for work
sequence, materials, and timings.
Element 5
Hand over completed work to customers.
Performance criteria
5.1
Maintained, repaired, and reconditioned components and systems are checked
as completed and operational to agreed customer and regulatory requirements.
5.2
Client acceptance that the work has been completed as previously agreed is
documented in accordance with company procedures.
Please note
Providers must be accredited by NZQA, or an inter-institutional body with delegated
authority for quality assurance, before they can report credits from assessment against
unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by NZQA before they can register
credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
 New Zealand Qualifications Authority 2016
11776 version 4
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Comments on this unit standard
Please contact the Boating Industry Training Organisation training@bia.org.nz if you wish
to suggest changes to the content of this unit standard.
 New Zealand Qualifications Authority 2016
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