Example and Guidelines for a CASR Part 145 APPROVED MAINTENANCE ORGANISATION EXPOSITION SAMPLE EXPOSITION EXPLANATORY STATEMENT This document provides guidance on the structure and content of an approved maintenance organisation (AMO) exposition as required under CASR paragraph145.030 (1) (a). The content relates directly to the requirements of CASR Part 145 and the Part 145 Manual of Standards (MOS) as applicable to an AMO. The document is a mixture of requirements and guidance under recommended headings for a AMO’s exposition. It is recommended that AMOs retain the headings (expanded as necessary) and the content of Part 1. All other detail can be amended to suit your organisation. The content of the sample exposition has been arranged into parts, sections and subsections. The aim is to collate all the processes and procedures related to a subject under the relevant section in the exposition, irrespective of the location of the legislative requirements either in the CASR Part 145 or in the Part 145 MOS. The text provided under each section or subsection of the sample exposition provides guidance on the nature of contents to be included. The sections and subsections should be further expanded according to the complexity of the processes and procedures of the AMO. As mentioned above, CASA recommends Part 1 be retained as per the sample exposition as it provides the main administrative information about the organisation, including the organisation’s structure, location, scope of approval, list of key personnel etc. In some cases specimen text or procedures have been included (in italics) in the sample exposition to expand the guidance and to illustrate the nature of the content required. The organisation should carefully consider the provided content and make necessary changes before including it in their exposition. It is important for the users of this document to appreciate that no single sample exposition can meet the needs of all types and sizes of organisations or reflect the different organisational structures, policies and procedures. This document is for guidance only and the structure and content of the AMO’s exposition should reflect their structures, policies and procedures. CASA suggests the organisation correlates the content of the exposition with a compliance check list/matrix to demonstrate to CASA that they have fully addressed all applicable requirements of CASR Part 145 and Part 145 MOS. Where the content of the exposition requires processes and procedures to be provided, these may be included in other documents provided they are referred to in the exposition. However, in that case, the other documents form part of the exposition and are subject to the same requirements and controls as the exposition. Processes and procedures included or referred to in the exposition should be of adequate depth and include enough details to demonstrate they establish compliance with the applicable requirements of CASR Part 145 and the Part 145 MOS. An accurately completed compliance matrix may benefit the AMO as a component of their QMS for checking and conducting audit compliance requirements. Duties and responsibilities of individuals as mentioned in the exposition should relate to the obligation of the organisation or the individual under CASR Part 145 and Part 145 MOS, and are not meant to cover employment conditions, performance criteria or administrative functions. Where content of the exposition requires identifying the individual responsible for an action or a decision that is part of a process, it is intended that the individual will be identified by their position title (such as ‘quality manager’) or if applicable, by means that describes their function (such as ‘Safety Manager’ or ‘data entry clerk’). AMO Sample Exposition Page i Where content of the exposition deals with records to be created or kept by the organisation, the relevant procedures in the exposition should take into account the following: legibility of the record; retrieval of records; and protection of the records from loss, damage or accidental alteration. CASA recommends worksheets, checklists, forms, lists of items and personnel etc. required under the exposition or associated with the processes or procedures required by the exposition should be included as appendices at the end of the exposition. However, as mentioned above, they may be included in other documents that contain the processes and procedures or in any other document if it is convenient for the organisation to do so. AMO Sample Exposition Page ii Insert Organisation Logo here ANYBODY'S PART 145 APPROVED MAINTENANCE ORGANISATION EXPOSITION This exposition has been developed to meet the Civil Aviation Safety Regulations 1998 (CASR) Part 145 Approved Maintenance Organisation exposition requirements AMO approval certificate reference number xxxxx Anybody’s Aerospace Limited Address 1 Address 2 Address 3 Telephone: xx xxxxxxx Facsimile: xx xxxxxxxx Email: xxxx@xxxx.xxx.xx Copy Number: x of xx Holder Name: TABLE OF CONTENTS LIST OF EFFECTIVE PAGES ................................................................................................... 4 AMENDMENT RECORD ........................................................................................................... 5 DISTRIBUTION LIST ................................................................................................................. 6 ABBREVIATIONS, ACRONYMS AND DEFINITIONS................................................................ 7 PART 1 GENERAL ............................................................................................................... 8 1.1 ACCOUNTABLE MANAGER’S STATEMENT .............................................................. 8 1.2 SAFETY AND QUALITY POLICY ................................................................................ 9 1.3 MANAGEMENT PERSONNEL .................................................................................. 10 1.3.1 ACCOUNTABLE MANAGER........................................................................ 10 1.3.2 RESPONSIBLE MANAGER ......................................................................... 10 1.3.3 QUALITY MANAGER ................................................................................... 10 1.3.4 SAFETY MANAGER .................................................................................... 10 1.3.5 OTHER RELEVANT PERSONNEL .............................................................. 10 1.4 MANAGEMENT ORGANISATIONAL CHART ............................................................ 11 1.5 CERTIFYING EMPLOYEES ...................................................................................... 12 1.5.1 BASE CERTIFYING EMPLOYEES .............................................................. 12 1.5.2 LINE MAINTENANCE .................................................................................. 12 1.5.3 AERONAUTICAL PRODUCT MAINTENANCE ............................................ 12 1.6 MANPOWER PLAN ................................................................................................... 12 1.7 FACILITIES................................................................................................................ 13 1.7.1 BASE MAINTENANCE ................................................................................. 13 1.7.2 LINE MAINTENANCE .................................................................................. 13 1.7.3 AERONAUTICAL PRODUCT MAINTENANCE ............................................ 13 1.7.4 LAYOUT OF PREMISES .............................................................................. 13 1.7.5 LOCATIONS OTHER THAN THOSE LISTED IN THE EXPOSITION ........... 13 1.8 SCOPE OF MAINTENANCE SERVICES TO BE PROVIDED .................................... 14 1.8.1 AIRCRAFT MAINTENANCE ........................................................................ 14 1.8.2 ENGINE MAINTENANCE ............................................................................. 14 1.8.3 AERONAUTICAL PRODUCT MAINTENANCE ............................................ 14 1.8.4 SPECIALIST MAINTENANCE ...................................................................... 14 1.8.5 FABRICATION IN THE COURSE OF MAINTENANCE ................................ 15 1.9 SIGNIFICANT CHANGES .......................................................................................... 15 1.10 CHANGES THAT ARE NOT SIGNIFICANT CHANGES ............................................ 15 1.11 EXPOSITION ............................................................................................................. 15 1.11.1 PROVIDING EMPLOYEES WITH EXPOSITION .......................................... 15 1.11.2 KEEPING THE EXPOSITION UP-TO-DATE AND COMPLIANT .................. 16 1.11.3 CHANGES TO AMO EXPOSITION .............................................................. 16 1.11.4 DIRECTION BY CASA TO CHANGE EXPOSITIONS .................................. 16 PART 2 MAINTENANCE PROCEDURES .......................................................................... 17 2.1 SUPPLIER EVALUATION AND SUBCONTRACT CONTROL PROCEDURE ............ 17 2.2 RECEIPT / INSPECTION / ACCEPTANCE OF AERONAUTICAL PRODUCTS......... 17 2.3 STORAGE, TAGGING AND RELEASE OF AERONAUTICAL PRODUCTS .............. 17 2.4 TOOLS AND EQUIPMENT ........................................................................................ 18 2.5 CALIBRATION OF TOOLS AND EQUIPMENT .......................................................... 18 AMO Sample Exposition June 2015 Page 1 2.6 USE OF TOOLING AND EQUIPMENT BY EMPLOYEES .......................................... 18 2.7 CLEANLINESS STANDARDS OF MAINTENANCE FACILITIES ............................... 18 2.8 INSTRUCTIONS FOR CONTINUING AIRWORTHINESS (ICA) ................................ 19 2.9 REPAIR PROCEDURE .............................................................................................. 19 2.10 AIRWORTHINESS DIRECTIVES PROCEDURE ....................................................... 19 2.11 OPTIONAL MODIFICATION PROCEDURE .............................................................. 19 2.12 MAINTENANCE DOCUMENTATION IN USE AND ITS COMPLETION ..................... 20 2.13 TECHNICAL RECORDS CONTROL.......................................................................... 20 2.14 RECTIFICATION OF DEFECTS ARISING DURING BASE MAINTENANCE ............. 20 2.15 MAINTENANCE CERTIFICATION AND CERTIFICATE OF RELEASE TO SERVICE20 2.16 RECORDS FOR THE OPERATOR............................................................................ 21 2.17 REPORTING OF DEFECTS TO CASA/OPERATOR/MANUFACTURER .................. 21 2.18 RETURN OF DEFECTIVE AERONAUTICAL PRODUCTS TO STORE ..................... 21 2.19 DEFECTIVE AERONAUTICAL PRODUCTS TO OUTSIDE CONTRACTORS ........... 21 2.20 CONTROL OF COMPUTER MAINTENANCE RECORDS SYSTEM ......................... 21 2.21 MAN-HOURS PLANNING VERSUS SCHEDULED MAINTENANCE ......................... 22 2.22 CONTROL PROCEDURES FOR CRITICAL TASKS ................................................. 22 2.23 SPECIFIC MAINTENANCE PROCEDURES .............................................................. 22 2.24 PROCEDURES TO DETECT AND RECTIFY MAINTENANCE ERRORS ................. 22 2.25 SHIFT/TASK HANDOVER PROCEDURES ............................................................... 23 2.26 PROCEDURES FOR MAINTENANCE DATA ............................................................ 23 2.27 PRODUCTION PLANNING PROCEDURES .............................................................. 23 PART L2 ADDITIONAL LINE MAINTENANCE PROCEDURES .......................................... 24 L2.1 CONTROL OF AERONAUTICAL PRODUCTS, TOOLS, EQUIPMENT, ETC. ........... 24 L2.2 PROCEDURES RELATED TO SERVICING / FUELLING / DE-ICING ETC. .............. 24 L2.3 CONTROL OF DEFECTS AND REPETITIVE DEFECTS .......................................... 24 L2.4 PROCEDURE FOR COMPLETION OF OPERATOR TECHNICAL LOG ................... 25 L2.5 PROCEDURE FOR POOLED PARTS AND LOAN PARTS ....................................... 25 L2.6 RETURN OF DEFECTIVE PARTS REMOVED FROM AIRCRAFT............................ 25 L2.7 PROCEDURE FOR CONTROL OF CRITICAL TASKS .............................................. 25 PART 3 QUALITY AND SAFETY MANAGMENT ............................................................... 26 3.1 QUALITY MANAGEMENT SYSTEMS ....................................................................... 26 3.2 QUALITY AUDIT OF ORGANISATION PROCEDURES ............................................ 26 3.3 QUALITY AUDIT OF AIRCRAFT (AND / OR AERONAUTICAL PRODUCTS) ........... 26 3.4 QUALITY AUDIT REMEDIAL ACTION PROCEDURE ............................................... 27 3.5 CERTIFYING EMPLOYEES – QUALIFICATIONS AND TRAINING ........................... 27 3.6 CERTIFYING EMPLOYEE RECORDS ...................................................................... 27 3.7 QUALIFYING AUDIT EMPLOYEES ........................................................................... 27 AMO Sample Exposition June 2015 Page 2 3.8 MANUFACTURER'S AND OTHER MAINTENANCE WORKING TEAMS .................. 28 3.9 HUMAN FACTORS TRAINING PROCEDURE .......................................................... 28 3.10 COMPETENCE ASSESSMENT OF EMPLOYEES .................................................... 28 3.11 SAFETY MANAGEMENT SYSTEM (SMS) ................................................................ 28 PART 4 OPERATIONS ....................................................................................................... 30 4.1 CONTRACTED OPERATORS ................................................................................... 30 4.2 OPERATOR PROCEDURES AND DOCUMENTATION ............................................ 30 4.3 OPERATOR RECORDS COMPLETION .................................................................... 30 PART 5 TRAINING AND ASSESSMENT ........................................................................... 31 5.1 FACILITIES................................................................................................................ 31 5.2 PERSONNEL ............................................................................................................. 31 5.3 TRAINING AND ASSESSMENT PROCEDURES ...................................................... 31 5.4 TRAINING SOURCING AND QUALITY CONTROL ................................................... 32 5.5 AUTHORISATION AND REPORTING ....................................................................... 32 5.6 RECORDS ................................................................................................................. 32 PART 6 APPENDICIES ...................................................................................................... 33 6.1 LIST OF DOCUMENTS ............................................................................................. 33 6.2 LIST OF SUBCONTRACTORS.................................................................................. 33 6.3 LIST OF LINE MAINTENANCE LOCATIONS ............................................................ 33 6.4 LIST OF CONTRACTED PART 145 ORGANISATIONS ............................................ 34 6.5 PROVISION OF MAINTENANCE SERVICES FOR AIRCRAFT UNDER THE CAR 1988 REQUIREMENTS ..................................................................................................... 34 COMPLIANCE MATRIX …………………………………….……………………………...…38 6.6 AMO Sample Exposition June 2015 Page 3 LIST OF EFFECTIVE PAGES This section should include the list of effective pages of the complete manual. The list may be prepared in the following manner. Page No. Revision AMO Sample Exposition Date Page No. June 2015 Revision Date Page 4 AMENDMENT RECORD This section should set out the amendment record of the exposition. The amendment record may be in the following form. Amendment Date No. AMO Sample Exposition Amendment Details June 2015 Amended by Date of Inclusion Page 5 DISTRIBUTION LIST This section should include a distribution list to ensure proper distribution of the exposition and to demonstrate to CASA that all employees involved in maintenance have access to the relevant information. This does not mean that all employees have to be in receipt of a complete exposition but that a reasonable number of copies are distributed within the organisation so that employees may have quick and easy access to this exposition. Alternately, if the manual is available electronically this section should set out how the electronic version is available throughout the organisation and to individuals outside the organisation. Distribution list. Copy No. AMO Sample Exposition Holder June 2015 Page 6 ABBREVIATIONS, ACRONYMS AND DEFINITIONS This section should set out the meaning of any abbreviations, acronyms and unique terms used in the exposition. For example: AD ..................... Airworthiness Directive AOC .................. Air Operator's Certificate ARC……………...Authorised Release Certificate CASA ................ Civil Aviation Safety Authority CAMO ............... Continuing Airworthiness Management Organisation CoA ................... Certificate of Airworthiness CASR……………Civil Aviation Safety Regulations CRS ................... Certificate of Release to Service MEL ................... Minimum Equipment List AMO .................. Approved Maintenance Organisation MOS .................. Manual of Standards AMP .................. Aircraft Maintenance Programme SB ..................... Service Bulletin AMO Sample Exposition June 2015 Page 7 PART 1 GENERAL 1.1 ACCOUNTABLE MANAGER’S STATEMENT (CASR subregulation 145.010 (1), regulations 145.025, 085 / paragraph 145.A.30 (a) and subparagraph 145.A.70 (a) 1 of the Part 145 MOS refers) The Accountable Manager's exposition statement should include the intent of the following paragraph. The following statement may be used without amendment. Any changes to the statement should not alter the intent. I, the Accountable Manager have the corporate authority to ensure that all maintenance services required by the customer can be financed and provided to the standard required and that all necessary resources are available to enable compliance with this exposition. I will establish and promote policies for safety management and quality systems for this AMO and its employees in accordance with this exposition. This exposition defines the procedures upon which the CASR Part 145 approval of [organisation name] as an AMO is based. The exposition, along with the procedures contained in it, are approved by CASA and must be complied with as applicable, in order to ensure that all the activities involving the provision of maintenance services including maintenance of aircraft and aeronautical products is provided to the standard required under the Legislation. The procedures included or referred to in this exposition do not override the necessity of complying with any new or amended regulations published by CASA from time to time where these new or amended regulations are in conflict with these procedures. The AMO approval will continue whilst CASA is satisfied that these procedures are being followed. CASA reserves the right to suspend, vary or cancel the AMO approval of the organisation, as applicable, if CASA has evidence that the procedures are not being followed and the standards are not being upheld. Signed: ………………………………………… Date: ……………………………. Name: ………………………………………….. AMO Sample Exposition June 2015 Title: Accountable Manager, [Organisation name] Page 8 1.2 SAFETY AND QUALITY POLICY (Paragraph 145.A.65 (a) of the Part 145 MOS refers) The Safety and Quality Policy should, as a minimum, include a statement committing the organisation to: recognise safety as a prime consideration at all times; apply Human Factors principles; encourage personnel to report maintenance related errors/incidents to meet Part 145 requirements; recognise that compliance with procedures, quality standards and regulations is the duty of all personnel; and recognise the need for all personnel to cooperate with the Quality Auditors. Safety Policy Statement Refer to paragraph 145.A.65 (a) of the Part 145 AMC. Safety is the first priority in all our activities. We are committed to implementing, developing and improving strategies, management systems and processes to ensure that all our aviation activities uphold the highest level of safety performance and meet national and international standards. Our commitment is to: 1 2 3 4 5 6 7 8 9 10 11 12 13 Develop and embed a safety culture in all our aviation activities that recognises the importance and value of effective aviation safety management and acknowledges at all times that safety is paramount. Clearly define for all employees their accountabilities and responsibilities for the development and delivery of aviation safety strategy and performance. Minimise the risks associated with aircraft operations to a point that is as low as reasonably practicable/achievable. Ensure that externally supplied systems and services that impact upon the safety of our operations meet appropriate safety standards. Actively develop and improve our safety processes to conform to world-class standards. Comply with and, wherever possible, exceed legislative and regulatory requirements and standards. Ensure that all employees are provided with adequate and appropriate aviation safety information and training, are competent in safety matters and are only allocated tasks commensurate with their skills. Ensure that sufficient skilled and trained resources are available to implement safety strategy and policy. Establish and measure our safety performance against realistic objectives and/or targets. Achieve the highest levels of safety standards and performance in all our aviation activities. Continually improve our safety performance. Conduct safety and management reviews and ensure that relevant action is taken. Ensure that the application of effective aviation safety management systems is integral to all our aviation activities, with the objective of achieving the highest levels of safety standards and performance. Note: Additional topics for inclusion in the Accountable Manager’s Corporate Safety Commitment may be found in paragraph 145.A.65 (a) of the Part 145 AMC. AMO Sample Exposition June 2015 Page 9 1.3 MANAGEMENT PERSONNEL (CASR paragraph 145.030 (1) (f) and paragraph 145.A.30 of the Part 145 MOS refers) This section should list names of the individuals occupying the following positions and demonstrate the assessment procedure to ensure appropriate qualifications. 1.3.1 Accountable Manager (CASR subregulation 145.010(1), regulations 145.025, 080, paragraph 145.A.30 (a), and subparagraphs 145.A.70(a) 1, and of the Part 145 MOS refers) This section should identify the Accountable Manager, set out the duties and responsibilities of the Accountable Manager in relation the AMO, specify standards such as required qualifications and experience and demonstrate that the Accountable Manager has corporate authority for ensuring that all maintenance services can be financed and carried out to the required standard. 1.3.2 Responsible Manager (CASR subregulation 145.010 (1), regulation 145.080, paragraph 145.A.30 (b) and subparagraphs 145.A.70(a) (2), (3) and (5) of the Part 145 MOS refers) This section should identify and set out the duties and responsibilities of each responsible manager and specify standards such as required qualifications and experience. The level of detail should be sufficient to show that all the responsibilities and obligations of the AMO under CASR Part 42, CASR Part 145 and the Part 145 MOS are covered by the responsible managers. If there is more than one responsible manager then their responsibilities and obligations should be framed with reference to the appropriate regulation or chapter of the MOS. The size of an AMO and the complexity of its scope of approval and the capability of individuals nominated determine the number of Responsible Managers required. 1.3.3 Quality Manager (CASR subregulation 145.010 (1), regulation 145.080 and subparagraphs 145.A.30 (c) 1 and 65 (a) and (c) of the Part 145 MOS refers) This section should identify and set out the duties and responsibilities of the quality manager, specify standards such as required qualifications and experience and should demonstrate that he/she reports directly to the accountable manager for all quality related matters. 1.3.4 Safety Manager (CASR subregulation 145.010 (1), regulation 145.080 and subparagraphs 145.A.30 (c) 2 and 65 (a) and (d) of the Part 145 MOS refers) This section should identify and set out the duties and responsibilities of the Safety Manager, specify standards such as required qualifications and experience and should demonstrate that he/she reports directly to the accountable manager for all safety related matters. 1.3.5 Other Relevant Personnel (CASR regulation 145.080 refers) This section can be continued with the terms of reference of additional management personnel, who report to the upper level of management, as necessary to fully describe the organisation. This should also specify standards such as required qualifications and experience. AMO Sample Exposition June 2015 Page 10 1.4 MANAGEMENT ORGANISATIONAL CHART (Subparagraph 145.A.70(a) 4 of the Part 145 MOS refers) This section sets out the organisational chart depicting reporting lines and chains of responsibility of managers. Independence of Quality and Safety Managers from the maintenance organisation structure as required by section 145.A.30(c) of the Part 145 MOS should be shown. The following charts show examples of acceptable organisational structures for Part 145 AMOs. Example 1: Multiple Responsible Managers report to the Accountable Manager. Quality & Safety Managers independent of the Responsible Managers. Accountable Manager Responsible Manager Line Maintenance Responsible Manager Aeronautical Product Maintenance Responsible Manager Base Maintenance Quality Manager Safety Manager Accountable Manager Example 2: Multiple Responsible Managers report to the Accountable Manager through a Responsible Manager. Quality & Safety Managers independent of the Responsible Managers. Responsible Manager Responsible Manager Line Maintenance Responsible Manager Base Maintenance Example 3: Small AMO not more than 10 individuals involved in maintenance. Quality & Safety audit function independence is maintained by contractual arrangement. Responsible Manager Aeronautical Product Maintenance Accountable Manager Quality Manager Safety Manager Contracted Quality and Safety Independent Auditing Contracted Quality and Safety Independent Auditing Responsible Manager Accountable Manager Responsible Manager AMO Sample Exposition June 2015 Page 11 1.5 CERTIFYING EMPLOYEES (CASR regulations 42.295, 315 / CASR regulation 145.080, subparagraphs 145.A.30 (e), (f), (k), 35, 37 and 70 (a) 6 of the Part 145 MOS refers) This section should list the standards of personnel qualifications that the AMO will recognise and require for each type of certifying employee to be authorised by the organisation as described under section 145.A.30 of the Part 145 MOS. This section should demonstrate how the organisation ensures the qualifications of the employees performing maintenance certification and issuing Certificates of Release to Service are appropriate for the task they perform. Qualification standards for the employees listed below should be consistent with the scope of maintenance of the AMO. 1.5.1 Base Certifying Employees (Subparagraphs 145.A.30 (h) (i) of the Part 145 MOS refers) Category C Category B1 Category B2 Specialist Maintenance Certifying Employees subparagraph 145.A.30(f) of the Part 145 MOS 1.5.2 Line Maintenance (Paragraph 145.A.30 (g) of the Part 145 MOS refers) Category B1 Category B2 Category A (Where applicable) Specialist Maintenance Certifying Employees paragraph 145.A.30 (f) of the Part 145 MOS. 1.5.3 Aeronautical Product Maintenance (Paragraph 145.A.30 (j) of the Part 145 MOS refers) Aeronautical Product Certificate of Release to Service. Specialist Maintenance Certifying Employees paragraph 145.A.30 (f) of the Part 145 MOS. 1.6 MANPOWER PLAN (Paragraph 145.A.30 (d), section 145.A.47 and subparagraph 70 (a) 7 of the Part 145 MOS refers) This section should demonstrate how the organisation ensures the AMO has sufficient employees to plan, perform, supervise, inspect and certify for maintenance and audit the AMO for compliance and safety in accordance with the Quality and Safety Management Systems required by paragraphs 145.A.65 (c) and (d) of the Part 145 MOS for each maintenance function and location. The AMOs policies relating to the number of employees required under various types of maintenance and the levels of supervision required between individual maintainers and Certification Authorisation holders should be shown here consistent with the Production Planning system. AMO Sample Exposition June 2015 Page 12 1.7 FACILITIES (CASR regulation 42.310, Paragraph 145.A.10, 25 and subparagraphs 70 (a)8, 10, 15 of the Part 145 MOS refers) This section should describe, in some detail, each of the facilities at which the organisation intends to carry out maintenance. All locations should be included; however a different emphasis can be placed on locations of different importance. For example, the main locations, which are listed in the approval document, will need a detailed description. Other significant locations such as principal (overnight) line stations should be clearly described while en-route stations at which minor line maintenance tasks are performed may be briefly covered. 1.7.1 Base Maintenance This section should demonstrate specific requirements for Base Maintenance facilities in accordance with the Part 145 MOS. These include: 1.7.2 a hangar visit plan; specialist workshops; environmental provisions; office accommodation; and storage and supply of aeronautical products, tools and equipment. Line Maintenance (Paragraph 145.A.75 (c) of the Part 145 MOS refers) This section should describe facilities utilised at each location, to provide evidence that the facilities are appropriate for the maintenance services to be provided at that location and are appropriate for the scope of Line Maintenance as approved for the organisation. 1.7.3 Aeronautical Product Maintenance This section should describe facilities in adequate detail to show that workshops are large enough to accommodate the product to be maintained; serviceable and unserviceable aeronautical products, equipment and tools are segregated; facilities for the accommodation of tools and equipment comply with manufacturers instructions; and provide for adequate security of storage facilities. 1.7.4 Layout of Premises (Subparagraph 145.A.70 (a) 8 and 15 of the Part 145 MOS refers) This section should show floor plans and diagrams of the facilities, including proposed accommodation of aircraft and aeronautical products, workshops, storage facilities and office accommodation. 1.7.5 Locations other than those listed in the Exposition (Paragraph 145.A.75 (b) of the Part 145 MOS refers) This section will contain procedures for assessment of existing facilities, tooling, equipment, data and personnel at locations where the AMO is required to carry out unscheduled and unforeseen maintenance. AMO Sample Exposition June 2015 Page 13 1.8 SCOPE OF MAINTENANCE SERVICES TO BE PROVIDED (CASR paragraph 145.025 (3) (b), regulation 145.070, section 145.A.10, subparagraph 70 (a) 9, 10 and Appendix I of the Part 145 MOS refers) An AMOs approved scope of maintenance will be defined by the Approval Certificate and exposition approved by CASA. The Approval Certificate may list the main locations, Classes, Ratings and their limitations for the Maintenance Services that the AMO is approved to provide. The Part 145 MOS requires the AMO to specify in its exposition the scope of maintenance it has the capability to perform at each of its locations. This section of the exposition may contain a capability management procedure, to manage maintenance within the scope of its approval. For example the aeronautical products the organisation may maintain under a particular C rating. 1.8.1 Aircraft Maintenance Location Class Rating Sydney Aircraft A1 Melbourne 1.8.2 Line Yes Yes No Yes No No Yes Yes No Yes Class Engine Rating B1 Limitation CFM 56-7B (Overhaul) Aeronautical Product Maintenance Location Sydney Melbourne 1.8.4 A1 Base Yes No Engine Maintenance Location Melbourne 1.8.3 Aircraft Limitation B737-200 A320200/CFM56 A320200/V2500 B737-200 A320200/CFM56 A320200/V2500 Class Aeronautical Products Aeronautical Products Rating C3 ATA Chapter 23 – 34 C3 23 – 34 Limitation Raytheon Sikorsky Raytheon Sikorsky Rockwell Collins Specialist Maintenance (CASR subregulation 145.025 (3) (b) (ii) and Part 145 MOS Appendix I refers) If the AMO carries out Specialist Maintenance as part of the provision of maintenance it provides under an A, B or C rating, and does not hold a D rating for the Specialist Maintenance, this section of the exposition will fully describe the procedures, facilities, equipment and tooling, data used and employee qualifications used for that Specialist Maintenance. AMO Sample Exposition June 2015 Page 14 If the AMO has a D rating for the Specialist Maintenance that it carries out, this section of the exposition may be set out in tabular form as laid out above for maintenance within the scope of the AMOs approval certificate at various locations. 1.8.5 Fabrication in the Course of Maintenance (Section 145.A.43 of the Part 145 MOS refers) If an AMO has been approved to maintain aircraft or aeronautical products under CASR Part 145, it may only fabricate a part for an aircraft or aeronautical product covered by its certificate of approval, and only if it has the capability to fabricate the particular part with respect to appropriate facilities, tools and trained and competent employees. If the AMO fabricates parts in the course of maintenance, this section of the exposition will specify procedures to be used to ensure all requirements of section 145.A.43 of the Part 145 MOS are complied with. 1.9 SIGNIFICANT CHANGES (CASR subregulation 145.010(2), regulation 145.050 and subparagraphs 145.A.70 (a) 11 and 70 (b) of the Part 145 MOS refers) Significant changes to the organisation require approval by CASA in accordance with CASR regulation 145.055. Significant changes are defined in CASR subregulation 145.010(2). This section should set out the procedure that the AMO must follow for making significant changes to the organisation. In particular, it should set out how the changes are initiated and assessed, how applications are made, how the organisation ensures that the change is fully incorporated and who within the organisation is responsible for managing these changes. (SMS management of change) 1.10 CHANGES THAT ARE NOT SIGNIFICANT CHANGES (CASR 145.060 and subparagraphs 145.A.70 (a) 12 and 70 (b) of the Part 145 MOS refers) Changes to the organisation and exposition that are not significant changes may be approved by the AMO in accordance with CASR 145.060 without prior approval by CASA. This section should set out the procedure that the CAMO must follow for making changes to the organisation that are not significant changes. In particular, it should set out how the changes are initiated and assessed, how applications are made, how approvals are given, how the organisation ensures that the change is fully incorporated, how the organisation notifies CASA and who within the organisation is responsible. (SMS management of change) 1.11 EXPOSITION (CASR subregulation 145.015(2)(c) refers) 1.11.1 Providing employees with exposition (CASR 145.080 refers) This section should set out how the organisation ensures employees have access to the parts of the exposition that relate to their duties and responsibilities, and who is responsible for this. AMO Sample Exposition June 2015 Page 15 1.11.2 Keeping the exposition up-to-date and compliant (Paragraph 145.A.70(b) of the Part 145 MOS) This section should identify how the organisation ensures that the exposition is kept up to date and it complies with requirements of CASR 42, 145 and Part 145 MOS in relation to its content and who is responsible for this. 1.11.3 Changes to AMO Exposition (CASR 145.050, 060 and subparagraphs 145.A.70(a) 12 and 70 (b) of the Part 145 MOS refers) This section should set out the how any proposed change to the exposition is initiated, who is responsible for assessing the proposed change to determine whether the change needs to be approved by CASA, or whether it may be approved in-house. The section should set out the procedures for making applications for changes to CASA or if applicable, the procedures for in-house approval by the AMO. It should also identify the individual who is responsible for incorporating the change in the exposition once it is approved. 1.11.4 Direction by CASA to change expositions (CASR 145.065 and 145.085 refers) This section should set out the how the AMO incorporates changes to its exposition to comply with a direction given by CASA. The individuals responsible for this should be identified. AMO Sample Exposition June 2015 Page 16 PART 2 MAINTENANCE PROCEDURES (CASR 42.310 / CASR 145.070 and paragraph 145.A.65 (b) of the Part 145 MOS refers) This part should set out, in detail, how the AMO provides the maintenance services it is approved and required to provide in order to ensure that it meets its obligation under CASR Parts 42, 145 and Part 145 MOS. It is acceptable to refer to other documents and manuals of the AMO in order to prevent the exposition from becoming unmanageably large. However, if this is done, then the other documents and manuals become subject to the same requirements and controls as the exposition e.g. CASA approval and change management. 2.1 SUPPLIER EVALUATION AND SUBCONTRACT CONTROL PROCEDURE (Subparagraphs 145.A.65 (c) 5, 70 (a) 16 and 75 (a) of the Part 145 MOS refers) Suggested subject headings Company Policy — (sources of supplies such as for 42.445, 42.455) Records of utilisation List of Approved Suppliers Monitoring of Suppliers Quality systems Findings, corrective and preventative actions System for placing orders Pre Contract Audit procedures Control of Subcontractors Documentation to be used 2.2 RECEIPT / INSPECTION / ACCEPTANCE OF AERONAUTICAL PRODUCTS (CASR Subpart 42.E and Section 145.A.42 of the Part 145 MOS refers) Suggested subject headings Aeronautical product/Standard Part/Material acceptance procedures — (sources, conformity, eligibility acceptability to company requirements, records) Incoming inspection — (required documentation, compliance with order, condition, "Quarantine" procedure) Control of aeronautical products received from customers for Repair and/or Overhaul etc. Segregation of Serviceable/Unserviceable parts CASR 42.460 Procedures for dealing with Unsalvageable parts CASR 42.465 Procedures for dealing with suspected unapproved parts CASR Subpart 42.E.4 2.3 STORAGE, TAGGING AND RELEASE OF AERONAUTICAL PRODUCTS (CASR Subpart 42.E and Subparagraph 145.A.25 (d) and 50 (d) of the Part 145 MOS refers) Suggested subject headings Procedures for maintaining satisfactory storage conditions — (Aeronautical Products and consumable materials) System for control of shelf life and eligibility for fitment of items in storage Tagging/Labelling system and segregation — (serviceable, unserviceable, unsalvageable, suspected unapproved parts and quarantine.) Issue of aeronautical products to maintenance AMO Sample Exposition June 2015 Page 17 2.4 TOOLS AND EQUIPMENT (CASR 42.310(1)(b) and paragraph 145.A.40 of the Part 145 MOS refers) Suggested subject headings Procedure for receiving tools and equipment Method for tracking service life Method of labelling tooling serviceable or otherwise Method of storing the paperwork specific to each item including manufactures instructions and calibration reports Process for acceptance — (identification, certification, control, calibration) Procedure for identification and approval of Instructions for Continuing Airworthiness (ICA) Maintenance data for the use of alternative tools and equipment subparagraph 145.A.45 (d) 3 of the Part 145 MOS 2.5 CALIBRATION OF TOOLS AND EQUIPMENT (CASR regulation 42.310(1)(c) and Subparagraphs 145.A.40 (b) (c) and (d) refers) Suggested subject headings Inspection, servicing and calibration programme/equipment register Establishment of inspection, servicing and calibration time periods and frequencies Identification of servicing/calibration due dates List of Standards being used Calibration procedures for serviceability and accuracy Recording and storage of the calibrated item and the standard it was calibrated against Procedure for quarantine and investigation of tools and aeronautical product or aircraft affected by the discovery of out of tolerance tooling 2.6 USE OF TOOLING AND EQUIPMENT BY EMPLOYEES (CASR regulations 42.310(1), 42.330 and subparagraph 145.A.40 (a) 1 of the Part 145 MOS refers) Suggested subject headings Issue of tools — (record of user and location) Determining tool serviceability prior to issue Training and certification of employees in the use of tools and equipment Personal (own) instrument/tool control Loan tool control and audit Alternative tool identification, data approval and use as per subparagraph 145.A.45 (d) 3 of the Part 145 MOS 2.7 CLEANLINESS STANDARDS OF MAINTENANCE FACILITIES (CASR subparagraph 42.310(1) (a) (ii) and subparagraph 145.A.25 (a) 3, 4 of the Part 145 MOS refers) Suggested subject headings "Foreign Object" exclusion programme Cleaning programme — individual responsibilities — Timescales Waste material disposal Segregation of working spaces Dust suppression in the workspace AMO Sample Exposition June 2015 Page 18 2.8 INSTRUCTIONS FOR CONTINUING AIRWORTHINESS (ICA) (CASR subparagraph 42.310(1) (a) (i) and Section 145.A.45 of Part 145 MOS refers) Suggested subject headings Control of information — Technical library (information held, control, issue) Technical information amendment procedures — Manuals — Service Information — Uncontrolled copies of manuals Company Technical Procedures / Instructions Awareness of Technical Publications, Instructions and Service Information Maintenance documentation — (preparation from approved sources — amendment control) CASA acceptance of organisation's transfer of ICA Review and identification of amendment status of ICA Distribution of ICA — access by maintenance personnel The verification and validation of new procedures where practicable Incorporation of best practice and human factors principles Control of customer supplied ICA 2.9 REPAIR PROCEDURE (CASR regulation 42.325, CASR Subpart 42.E.2 CASR Subpart 42.D.6 and subparagraph 145.A.65 (b) of the Part 145 MOS refers) Suggested subject headings Company policy — (internal/external — sources of repair approval) Company approvals — scope of work — limitations and conditions Control system for fabrication of parts in the course of maintenance, processing and inspection with regard to subparagraph 145.A.43 (c) of the Part 145 MOS 2.10 AIRWORTHINESS DIRECTIVES PROCEDURE (Section 145.A.55 of the Part 145 MOS refers) Suggested subject headings Airworthiness Directive (AD) response procedure — (terminating action/ inspection) Records of AD compliance and certification Repetitive AD requirements — (inspection control) 2.11 OPTIONAL MODIFICATION PROCEDURE (CASR regulation 42.325, Paragraphs 145.A.45 and 55 of the Part 145 MOS refers) Suggested subject headings Continued Airworthiness Information — (assessment procedure and methods of response) Modification control — (requirements and approval) AMO Sample Exposition June 2015 Page 19 2.12 MAINTENANCE DOCUMENTATION IN USE AND ITS COMPLETION (CASR subparagraph 42.310(1) (a) (i) and paragraph 145.A.45 and 55 of Part 145 MOS refers) Suggested subject headings Worksheets for non-routine tasks Assembly of work packages for issue to maintenance activity Work sheet/card completion — Maintenance sign-off and the performance of Maintenance Certification Assembly of completed work package for coordination and CRS issue Recording of test results and dimensions (AMC 145.A.50(d)) Control and use of customer supplied work card/sheets 2.13 TECHNICAL RECORDS CONTROL (CASR Division 42.D.7 and sections 145.A.45 and 55 of Part 145 MOS refers) Suggested subject headings System for control, storage and retrieval (paper or computer based) Control of access to records — (paper and/or computer based records) Record-keeping systems — (essential records) Turbine engines — module records Disposal of records — transfer of aircraft Lost or destroyed records (reconstruction and CASA acceptance) Provision of maintenance records to operator Retention of records (periods — methods and security) 2.14 RECTIFICATION OF DEFECTS ARISING DURING BASE MAINTENANCE (CASR regulation 42.355 and subparagraph 145.A.50 (c) of the Part 145 MOS refers) Suggested subject headings Recording and sign-off of base maintenance defects Carrying forward defects to future maintenance Inputs — (control and accountability) Analysis of defects and rectification — human factors — maintenance programme implications — reliability 2.15 MAINTENANCE CERTIFICATION AND CERTIFICATE OF RELEASE TO SERVICE (CASR regulation 42.330, CASR Subpart 42.H and paragraphs 145.A.45 (e) and section 50 of the Part 145 MOS refers) Suggested subject headings Company procedures — (CRS statement) Issue of CRS after Base Maintenance Issue of CRS after Line Maintenance Issue of a CRS with uncompleted work Issue of a certification authorisation for a single maintenance event Sign-off after maintenance task completion Issue of CASA Form 1 Certification — identity — qualified employees Cross-reference to work packs Re-release of aeronautical products removed serviceable from aircraft AMO Sample Exposition June 2015 Page 20 2.16 RECORDS FOR THE OPERATOR (CASR regulation 42.405 and paragraph 145.A.55 (b) and subparagraph 145.A.65 (c) 3 of Part 145 MOS refers) Suggested subject headings Contractor record keeping — specific operators Arrangements for processing and retention of maintenance records 2.17 REPORTING OF DEFECTS TO CASA/OPERATOR/MANUFACTURER (CASR Subdivision 42.D.6.2 and section 145.A.60 of Part 145 MOS refers) Suggested subject headings Methods of Reporting to: º CASA º Manufacturer º Operator/CAMO Persons Responsible for Reporting Reports must contain pertinent and evaluation results (where known) Defects Reported by Subcontractors and lessees Permitted Reporting Periods and Retention of Data Reportable Defects Investigation procedure and follow-up system Reporting timescale 2.18 RETURN OF DEFECTIVE AERONAUTICAL PRODUCTS TO STORE Suggested subject headings Labelling and identification — (required information) Handling and movement of aeronautical products Storage and segregation of defective aeronautical products Aeronautical products "on hold" (pending determination of serviceability status) 2.19 DEFECTIVE AERONAUTICAL PRODUCTS TO OUTSIDE CONTRACTORS Suggested subject headings Dispatch of aeronautical products for repair/overhaul/calibration Control of dispatch, location and return Identification of required work Return of aeronautical products 2.20 CONTROL OF COMPUTER MAINTENANCE RECORDS SYSTEM (Subparagraph 145.A.45 (e)2, 145.A.55 (c)1 and paragraph 145.A.65 (c) of Part 145 MOS refers) Suggested subject headings Information retrieval Back-up systems and second site storage Security and safeguards to unauthorised access AMO Sample Exposition June 2015 Page 21 2.21 MAN-HOURS PLANNING VERSUS SCHEDULED MAINTENANCE (Paragraph 145.A.30 (d) and section 145.A.47 of Part 145 MOS refers) Suggested subject headings Company planning v time available procedure Complexity of work Organisation of shifts Account of human performance limitations 2.22 CONTROL PROCEDURES FOR CRITICAL TASKS (CASR division 42.D.5 and subparagraph 145.A.65 (b) 8 of Part 145 MOS refers) Suggested subject headings Independent verification — inspection procedures Critical task procedures and control Critical task list 2.23 SPECIFIC MAINTENANCE PROCEDURES Suggested subject headings Engine running Aircraft pressure run Aircraft towing Aircraft taxiing Scrapping of unsalvageable parts Working away from main base/workshop 2.24 PROCEDURES TO DETECT AND RECTIFY MAINTENANCE ERRORS (Paragraphs 145.A.60 and Subparagraph 145.A.65 (b) 8 of the Part 145 MOS refers) Suggested subject headings Aims and objectives of error management system The encouragement of reporting A code of practice Description of process that reports occurrences Description of process that investigates occurrences Description of process that records occurrences The analysis of occurrence data Management actions in response to occurrence findings Feedback to employees Sharing information from investigations AMO Sample Exposition June 2015 Page 22 2.25 SHIFT/TASK HANDOVER PROCEDURES (Subparagraph 145.A.47 (b) 3 of the Part 145 MOS refers) Suggested subject headings: Aims and objectives of the shift handover Training of personnel in shift/task handover processes Recording of shift/task handover Description of shift handover process º º º º 2.26 Facility status Work status Manning status Outstanding issues PROCEDURES FOR MAINTENANCE DATA (Subparagraph 42.310(1)(a)(i) and section 145.A.45 of the Part 145 MOS refers) Suggested subject headings: Definitions of maintenance data ambiguities Responsible person for coordination of reporting and remedial actions Method of internal reporting of maintenance data ambiguities Method of external reporting of maintenance data ambiguities to the appropriate CAMO and authors of that data Procedures for alteration and generation of maintenance data paragraphs 145.A.45 (b) and (d) of the Part 145 MOS Feedback to employees and implementation corrections 2.27 PRODUCTION PLANNING PROCEDURES (Section 145.A.47 of the Part 145 MOS refers) Suggested subject headings: Establishment of a clear work order or contract Procedures for establishing all necessary resources are available before commencement of work Procedures for organising maintenance personnel and providing all necessary support during maintenance Consideration of human performance limitations Planning of tasks AMO Sample Exposition June 2015 Page 23 PART L2 ADDITIONAL LINE MAINTENANCE PROCEDURES (Paragraph 145.A.65 (b) of the Part 145 MOS refers) L2.1 CONTROL OF AERONAUTICAL PRODUCTS, TOOLS, EQUIPMENT, ETC. Suggested subject heading Aeronautical product/Material acceptance — required, documentation, condition, "Quarantine" procedure Aeronautical products removed serviceable from aircraft Procedures for maintaining satisfactory storage conditions — (perishables, flammable fluids, engines, bulky assemblies, special storage requirements) System for control of shelf life and modification standard Tagging/labelling system (serviceable; serviceable removed from aircraft; unserviceable; scrap; suspected unapproved parts; quarantine etc.) Issue of aeronautical products to the maintenance process Free-issue dispensing of standard parts (control, identification, segregation) Tools and Test Equipment, servicing and calibration program / equipment register / tool control after maintenance with regards to CASR 42.330 Identification of servicing/calibration due dates L2.2 PROCEDURES RELATED TO SERVICING / FUELLING / DE-ICING ETC. Suggested subject headings Maintenance documentation —(control and amendment) Airworthiness data — (control and amendment) Fuel supply quality monitoring: º bulk storage º aircraft re-fuelling Ground de-icing: º Procedures º Monitoring of sub-contractors Maintenance carried out in the open — (limitations) L2.3 CONTROL OF DEFECTS AND REPETITIVE DEFECTS Suggested subject headings Reportable defects — Engineering entries — Cabin Deferred defect classification system Rules for deferring (periods — review — permitted personnel — conformity with MEL/CDL provisions) Certification of defect rectification —- Transfer of defects to worksheets / cards Awareness of deferred defects carried by aircraft — monitoring of repetitive defects Communication with main base AMO Sample Exposition June 2015 Page 24 L2.4 PROCEDURE FOR COMPLETION OF OPERATOR TECHNICAL LOG Suggested subject headings Explanation of Technical Log system — completion of Sector Record Page — Distribution of copies Certification/Sign-off — Maintenance, Pre-flight/Transit, EDTO — Independent Inspections Maintenance control systems — Special Inspections, Out-of-Phase maintenance Retention of records Maintenance Statements L2.5 PROCEDURE FOR POOLED PARTS AND LOAN PARTS Suggested subject headings Verification of approved sources of parts — Modification Standard and AD compliance Compliance with loan and contract requirements — Tracking and control Required documentation Processing removed loan parts for return to source — service record Cannibalisation system — control procedures, authority L2.6 RETURN OF DEFECTIVE PARTS REMOVED FROM AIRCRAFT Suggested subject headings Required documentation — service record Processing advice of removal and dispatch to Technical Records Dispatch to rectification L2.7 PROCEDURE FOR CONTROL OF CRITICAL TASKS Suggested subject headings Allocation of employees Assignment of secondary inspections AMO Sample Exposition June 2015 Page 25 PART 3 QUALITY AND SAFETY MANAGMENT (Paragraph 145.A.65 (c) (d) and subparagraph 145.A.70 (a) 13 of the Part 145 MOS refers) 3.1 QUALITY MANAGEMENT SYSTEMS (Paragraph 145.A.65 (c) of the Part 145 MOS refers) Suggested subject heading Audit procedures for regulatory compliance and maintenance standards Systems for remedial corrective and preventative action and feedback Identification, legibility, storage, protection, archiving, retrieval and retention of records Regular review of Quality Management System subparagraph 145.A.65 (c) 4 of the Part 145 MOS 3.2 QUALITY AUDIT OF ORGANISATION PROCEDURES Suggested subject headings Company Audit Policy/Plan/Schedule subparagraph 145.A.65(c)1 of the Part 145 MOS Definition of the Quality System Independence access to Accountable Manager Composition and functions of quality management group paragraph 145.A.35 (i) of the Part 145 MOS Annual Review of Maintenance Procedures Audit programme — Adequate and satisfactory facilities Compliance with approved procedures Dates and timescales Audit of suppliers and Subcontractors 3.3 QUALITY AUDIT OF AIRCRAFT (AND / OR AERONAUTICAL PRODUCTS) (Subparagraphs 145.A.65 (c) 1 and 145.A.65 (b) 8 of the Part 145 MOS refers) Suggested subject headings Scope of Maintenance System description Audit programme Auditing of standards Product samples (aircraft and/or aeronautical products) Dates and timescales Corrective Action Auditing methods Sampling — "Trail" audits. AMO Sample Exposition June 2015 Page 26 3.4 QUALITY AUDIT REMEDIAL ACTION PROCEDURE (Subparagraph 145.A.65 (c) 2 of the Part 145 MOS refers) Suggested subject headings Quality audit finding and risk assessments Quality audit report feedback system Accountable Manager/senior management review meeting Corrective action and timescale: º remedial action º disciplinary action º retention and storage of Audit reports Management responsibilities for corrective action and follow-up 3.5 CERTIFYING EMPLOYEES – QUALIFICATIONS AND TRAINING (CASR 42.315 and section 145.A.35 of the Part 145 MOS refers) Suggested subject headings Experience, training and competence requirements Examination, test or assess procedure Continuation training procedures Qualifying subcontractor's personnel (if applicable) Authorisations issue and renewal procedures paragraphs 145.A.35 (a) (b) (c) (f) of the Part 145 MOS: º currency º licence validity º age requirements paragraph 145.A.35 (m) of the Part 145 MOS One off certification authorisation paragraph 145.A.30 (l) of the Part 145 MOS 3.6 CERTIFYING EMPLOYEE RECORDS (Section 145.A.35 and subparagraph 145.A.70 (a) 6 of the Part 145 MOS refers) Suggested subject headings List of certifying personnel Minimum information list of employee particulars Control of certifying employee records paragraphs 145.A.35 (j) (l) of the Part 145 MOS Access to employee records subparagraphs 145.A.35 (h) (j)3 (k) (l) of the Part 145 MOS Retention of records subparagraph 145.A.35 (j) 2 of the Part 145 MOS Format of authorisation document and authorisation codes 3.7 QUALIFYING AUDIT EMPLOYEES Suggested subject headings Experience (duration and technical), training and competence requirements Assessment procedures: º Examination º Testing Continuation training: º Programme º Procedures AMO Sample Exposition June 2015 Page 27 3.8 MANUFACTURER'S AND OTHER MAINTENANCE WORKING TEAMS Suggested subject headings Source of work Authorisation of personnel System for control of materials Working instructions and procedures Control of documentation: º Drawings º Modification º repair instructions Environmental conditions Final certification by the AMO Certification: º Repair º Replacement º Modification º Overhaul º Inspection 3.9 HUMAN FACTORS TRAINING PROCEDURE (Paragraphs 145.A.35 (d), (e) and 65 (B) (1) (6) of the Part 145 MOS refers) Suggested subject headings Aims and objectives Categories of employees to be trained Duration Requirements for trainers Training methods and syllabus Continuation training 3.10 COMPETENCE ASSESSMENT OF EMPLOYEES (CASR 42.315 and Paragraph 145.A.30 (e) of the Part 145 MOS refers) Suggested subject headings Employees assessment standard Assessment procedures: º Training º Qualifications º Supervision º assessors Management competence assessment Assessment records Drug and Alcohol Management Plan 3.11 SAFETY MANAGEMENT SYSTEM (SMS) (Paragraph 145.A.65 (d) of the Part 145 MOS refers) Suggested subject headings Management commitment to, and responsibility for, safety risk management Safety accountabilities of managers AMO Sample Exposition June 2015 Page 28 Key personnel SMS implementation plan Third party relationships and interactions Emergency response plan Hazard identification — Risk management Monitoring, investigation, review and amendment of procedures Safety Promotion in the workforce Internal recording and analysis of safety data Safety assurance - Management of change (Managing organisational changes should be considered with — Part 1, items 1.9 and 1.10) AMO Sample Exposition June 2015 Page 29 PART 4 OPERATIONS (CASR Subpart 42.G and Subparagraph 145.A.70 (a) 14 of the Part 145 MOS refers) This Part links the Part 145 AMO to the Continuing Airworthiness Management Organisations for whom maintenance services are provided and should complement the operator's own Continuing Airworthiness Management procedures, ensuring complete and accurate compliance to requirements for: recording of maintenance carried out; maintenance Certification, CRS and other records in the Continuing Airworthiness Records for aircraft; provision of Maintenance Records to the Operator; communication with CAMO or person responsible for continuing airworthiness where appropriate; and retention of copies of Maintenance Records and CRS. 4.1 CONTRACTED OPERATORS (Subparagraphs 145.A.70 (a) 14 of the Part 145 MOS refers) Suggested subject headings List of operators for whom maintenance is provided, with details of the types of aircraft (engines/APU) Scope of work undertaken, e.g. Base maintenance, Line maintenance, Defect rectification etc. with any limitations 4.2 OPERATOR PROCEDURES AND DOCUMENTATION Suggested subject headings All tasks should be described, that are performed by the maintenance organisation to support the operator: º spares management procedures; º engine management programme; º reliability monitoring and data input to the Operator Reliability program; º deferred and repetitive defect monitoring and reporting to the operator; º aircraft external damage control — identification and control; and º reporting of un-airworthy conditions 4.3 OPERATOR RECORDS COMPLETION (Subparagraph 145.A.65 (c) 3 of the Part 145 MOS refers) Suggested subject headings Completing Operator's log books Keeping the Operator's technical records Retention of copy of Operator records AMO Sample Exposition June 2015 Page 30 PART 5 TRAINING AND ASSESSMENT (CASR paragraphs 145.015(2) (f) (g), 025 (3) (c), regulations 145.040, 075 and section 145.A.37 of the Part 145 MOS refers) This section should set out the procedures that the Part 145 AMO must follow for the training and assessment of Certifying staff including: removing exclusions; utilising manufactures training for ratings; type and Task training for Category ‘A’ licence holders; and pilot and flight engineer training for maintenance permitted by the Part 42 MOS. Note: AMO’s that deliver training for certifying employees should also refer to the relevant sections of CASR Parts 66 and 147 related to the training and assessment to be conducted. 5.1 FACILITIES Suggested contents Training facilities Instructional equipment Maintenance training material 5.2 PERSONNEL Suggested contents Quality managers role Personnel responsible for training management Instructors Assessors Records of instructors and assessors 5.3 TRAINING AND ASSESSMENT PROCEDURES Suggested contents Course plans Course material Conduct of training Exclusion training Aircraft system training Aircraft type training Conduct of assessment Aircraft type assessment Security of assessment material AMO Sample Exposition June 2015 Page 31 5.4 TRAINING SOURCING AND QUALITY CONTROL Suggested contents Sourcing manufactures training Procedures to ensure training meets the standards required by CASR Parts 66 and 147 Aircraft type training Aircraft type assessment AMO Quality system interface with training 5.5 AUTHORISATION AND REPORTING Suggested contents Authorisation issue procedures Reporting procedures to CASA 5.6 RECORDS Suggested contents Student records Retention periods AMO Sample Exposition June 2015 Page 32 PART 6 APPENDICES The lists shown may be kept as separate documents from the exposition as long as an adequate cross-reference is included in the exposition. 6.1 LIST OF DOCUMENTS Suggested contents Goods Inwards Inspection Record (GRN) Serviceable, Unserviceable labels Register (or Card) of Precision Equipment and Tools Test Equipment "Calibration Due" Tag Controlled Manual / Service Information Identification AD control card / record Continued Airworthiness information (SB etc.) assessment record Maintenance Task Card (Scheduled Maintenance) Maintenance Task Card (Additional Defects) Life-limited parts/Out-of-Phase Work or Inspection-record Card Base Maintenance CRS CASA Form 1 or approved In-House Release form Un-airworthy Conditions Report Form Quality Audit Report Form Quality Audit Remedial Action Report Form Employee Training Record Certifying Employees Authorisation Record Certifying Employees Personal Authority Training records and forms Note: This is a list of company forms and is not intended to be exhaustive or to represent the forms required for any particular organisation. The approved organisation must include those forms with which it controls and records its maintenance work and procedures. 6.2 LIST OF SUBCONTRACTORS (Subparagraph 145.A.70 (a) 16 and paragraph 145.A.75 (a) of the Part 145 MOS refers) (If approval for the control of subcontractors is held by the organisation - see Part 1, items 1.8, 1.9, 1.10 and Parts 2.1 and 3.1) 6.3 LIST OF LINE MAINTENANCE LOCATIONS (Paragraph 145.A.75 (c) and subparagraph 70 (a) 15 of the Part 145 MOS refers) (If line maintenance locations are established by the organisation — see Part 1, items 1.7.2 and 1.8.1) AMO Sample Exposition June 2015 Page 33 6.4 LIST OF CONTRACTED PART 145 ORGANISATIONS (Subparagraph 145.A.70 (a) 16 of the Part 145 MOS refers) (NDT contractors etc) 6.5 PROVISION OF MAINTENANCE SERVICES FOR AIRCRAFT UNDER THE CAR 1988 REQUIREMENTS (Part 20 Division 4 of the CAR 1988; CASR subpart 202.GE) This part should set out the additional procedures that the Part 145 AMO must follow to ensure compliance with relevant CAR 1988 requirements for the provision of those maintenance services: Suggested contents Accountable manager (applicable CAR 30 requirements to be included at Part 1.1 and 1.3.1) Final certification and Maintenance release authorisations System of certification of completion of maintenance Issue of a Maintenance release Flight Control system inspections and certification Occurrence and Major defect reporting Additional procedures 6.6 COMPLIANCE MATRIX This section may include a compliance matrix (example provided below) for the organisation to demonstrate how its exposition meets the requirements of CASR Part 42, 145 and the Part 145 MOS. Sample Exposition Exposition Title 1.1 Accountable Mgr. Statement 1.2 Safety and Quality Policy 1.3 Management Personnel .030(1)(f) A.30 Accountable Manager .010(1), .025, .080 A.30(a) A.70(a)1, Responsible Manager Quality Manager Safety Manager Other relevant persons Management Org. charts .010(1), .080 .010(1), .080 .010(1), .080 A.30(b) A.70(a)2,3,5 A.30(c)1 A.65(a)(c) A.30(c)2 A.65(a)(d) 1.3.1 1.3.2 1.3.3 1.3.4 1.3.5 Part 42 Part 145 MOS Reference .010(1), .025, .085 A.30(a), A.70(a)1 Base Cert 1.5.2 Line Cert A.30(g)(f) AMO Sample Exposition Exposition Reference .080 1.5.1 Certifying Employees 1.5 GM Reference A.65(a) A.30(c) A.70(a)4 A.30(e,f,k), A.35, A.37, A.70(a)6 A.30(h)(i)(f) 1.4 AMC Reference .295, .315 .080 June 2015 Page 34 Sample Exposition 1.5.3 Exposition Title Manpower Plan 1.7 Facilities 1.7.3 1.7.4 1.7.5 1.8 Base Maint Line Maint Aeronautical Product Maint Layout Other Locations 1.8.1 AC Maint 1.8.2 ENG Maint 1.8.3 AP Maint 1.8.4 Specialist Maint 1.8.5 1.11.3 FITCOM Significant changes Non-significant Changes Exposition Providing employees with exposition Keeping exposition upto -date Changes to Exposition 1.11.4 Directions by CASA 1.10 1.11 1.11.1 1.11.2 Maintenance Procedures 2 2.3 2.4 2.5 Supplier Subcontract AP from external Store, Tag & Release AP Tools & Equip Calibration 2.6 2.7 2.8 Use of Tools Cleanliness ICA 2.1 2.2 AMO Sample Exposition MOS Reference AMC Reference GM Reference Exposition Reference A.30(j) A.30(d), A.47, A.70(a)7 A.10, A.25, A.70(a)8,10, 15 .310 A.75(c) A.25(a)6 A.70(a)8,15 A.75(b) .025(3)(b), .070 .025(3)(b) (i) .025(3)(b) (i) .025(3)(b) (i) .025(3)(b) (ii) Scope 1.9. Part 145 AP Cert 1.6 1.7.1 1.7.2 Part 42 .010(2) .050 .060 A.10, A70(a)9,10 A.10 Appendix I Appendix I Appendix I Appendix 1 A.43 A.70(a)11, 70(b) A.70(a)12, 70(b) .015(2)( c) .080 .050, .060 A.70(b) A.70(a)12, 70(b) .065, .085 .310 .070 42.E A.65(b) A.65(c)5 A.70(a)16 A.75(a) A.42 A.25(d) A.50(d) A.40 A.40(b,c,d) 42.E .310(1)(b) .310(1)(c) .310(1), .330 .310(1)(a) .310(1)(a) A.40(a)1 A.25(a)3,4 A.45 June 2015 Page 35 Sample Exposition 2.9 2.10 2.11 2.12 2.13 2.14 2.15 2.16 2.17 2.18 2.19 Exposition Title Repair Procedure AD Optional Modifications Maintenance Docs Tech Records Defect Rectification Release to service Operator records Reporting Defects Defective AP to Store Defective AP to Contractor 2.23 Control Computer records man-hours planning V maint Critical tasks Specific maint. Procedures 2.24 2.25 2.26 2.27 Maint errors Handovers Maint data Prod planning 2.20 2.21 2.22 L2 L2.1 L2.2 L2.3 L2.4 L2.5 L2.6 L2.7 3 3.1 3.2 3.3 Additional Line Maintenance AP, Tools and Equip Servicing/fuel/ De-ice Defects Tech Log Pooled or Loan AP Defective AP Critical tasks Part 42 Part 145 .325,42.D. 6, 42.E.2 .195 .325 A.43 A.65(b) A.55 A.45(g) A.55(b) .310, .410 42.D.7 A.45 A.55 A.45 A.55 .355 .405 A.50(c) A.45(e), A.50 A.55(b), A.65(c)3 42.D.6.2 A.60 .330, 42.H AMC Reference GM Reference Exposition Reference A.60 A.45(e)2, A.55(c)1, A.65(c ) A.30(d), A.47 A.65(b)8 42.D.5 A.60, A.65(b)8 A.47(b)3 A.45 A.47 .310(a)(i) A.47 A.47 A.47 A.65 A.65 A.65 A.65 A.65(b) .330 Quality and Safety man QMS Audit Proc Aircraft /AP Audits AMO Sample Exposition MOS Reference A.65(c)(d), A.70(a)13 A.65(c) A.65(c)1 A.65(b)8, A.65(c)1 June 2015 Page 36 Sample Exposition Exposition Title 3.7 Remedial Action Qualifications and Training Employees records Audit Employees 3.8 Working Teams 3.4 3.5 3.6 3.9 3.10 3.11 4.1 HF Training Assessment SMS Operations Contracted Operators 4.2 4.3 Procedures/ Documentation Records 4 5 5.1 5.2 5.3 5.4 5.5 5.6 6 6.1 Training and Assessment Facilities Personnel Procedures Sources and Quality Authorisation and Reporting Records Appendices List of Documents 6.4 List of Subcontractors Line Maint Location Contracted Part 145 6.5 CAR 1988 Maintenance 6.6 Compliance Matrix 6.2 6.3 Part 42 Part 145 MOS Reference AMC Reference GM Reference Exposition Reference A.65(c)2 .315 .075 A.35 A.37 A.35, A.70(a)6 A.35(d,e), A.37 A.65(b)1,6 A.30(e) A.65(d) A.70(a)14 .315 42.G A.65(d) A.70(a)14, A.65(c)3 .015(2)(f,g) .025(3)c, .040, .075 A.37 A.70(a)16, A.75(a) A.70(a)15, A.75(c) A.70(a)16, A.75(a) INTENTIONALLY LEFT BLANK AMO Sample Exposition June 2015 Page 37