Senior Asset Management Officer ASO-3
DEPARTMENT FOR TRANSPORT, ENERGY AND INFRASTRUCTURE (DTEI)
JOB AND PERSON SPECIFICATION
Title of Position:
Snr Asset Management Officer
Division
Building Management
Classification Code:
ASO-3
Directorate:
Accommodation and Property Services
Position Number:
BU0187
Branch/Section:
Commercial Property,
Management
Road
Property
Job and Person Specification Approval
Chief Executive or delegate
Richard Muncey
Director, Accommodation
Property Services
/ /
and
(Signature)
JOB SPECIFICATION
1. Summary of the broad purpose of the position, in relation to organisation goals
The Senior Asset Management Officer is responsible to the Manager, Road Property Management for:
 providing a range of services that supports the strategic and operational management and maintenance of the Department’s
Commercial and Residential Property and land assets held for future road infrastructure purposes
 contributing to the continual improvement of competitive property management services that meet customer needs and best
practice standards
 assisting in the provision of training and advice to other Property staff members, as required
which contributes to the achievement of Directorate and Agency goals and objectives.
2. Reporting/Working relationships
The Senior Asset Management Officer reports to the Manager, Road Property Management and:
 liaises with management and staff within the Directorate.
 liaises with internal and external stakeholders, when required.
3. Special Conditions
 This role has been classified as a position of trust. The incumbent is subject to a satisfactory criminal history/record check in
line with departmental policies and procedures.
 Some work outside normal hours and some intra and interstate travel involving overnight absences may be required.
 A current drivers licence is essential.
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Senior Asset Management Officer ASO-3
4. Statement of Key outcomes and associated activities
1.
Provides a range of services that supports the strategic and operational management and maintenance of the
Department’s Commercial and Residential Property assets held for future road infrastructure purposes by:
a)
assisting with a range of lease and tenancy administration and control matters, as required, including the negotiation,
preparation and administration of leases and licenses in line with Departmental processes and standards
b)
participating in processes for the implementation and review of systems and procedures related to the provision of
comprehensive property management services which may include:
 the administration of leases, licences, rent reviews and receipt of rentals
 tenancy administration and control
 building and land maintenance and inspections
 meeting all statutory obligations relating to Departmental property
2.
3.
4.
c)
contributing to special projects and investigations, as required, including preparing and/or assisting in the preparation of
written reports with recommendations
d)
maintaining and providing appropriate financial information to the Manager, Road Property Management, as required
e)
contributing to reviews of property management related systems and procedures to support compliance with relevant
legislation and other legal and environmental obligations
f)
preparing a range of correspondence, replies and other documents, as required, to support the Unit’s goals and
obligations
g)
contributing to the maintenance of computerised and manual information and associated procedures
h)
providing efficient support and assistance for Unit projects and investigations, as required, including preparing clear and
accurate written reports.
Contribute to the continual improvement of competitive property management services that meet customer needs and
best practice standards by:
a)
assisting with the monitoring and review of work practices and to improve efficiency and the Section’s quality
management processes
b)
assisting with the provision of consistent, high quality property management services from external providers including
liaising with contractors to provide information and advice and resolve straightforward issues, as required
c)
contributing to the conduct of liaison and collaboration with a range of stakeholders, including tenants, to support the
provision of accurate and timely information and responses to queries and to obtain feedback that supports service
improvement
d)
assisting with asset inspections to identify maintenance and other issues, priorities and requirements
e)
contributing timely administrative support and assistance for the review of annual maintenance and capital works
programs
f)
assisting in the achievement of environmental and energy management best practice for the Department’s assets in line
with Whole of Government strategic objectives.
Contribute to the effective and efficient operation of the Unit and Directorate by:
a)
assisting with Section and corporate planning activities and processes
b)
participating in a range of activities aimed at achieving industry best practice
c)
contributing to processes for the marketing of Unit and Directorate Services including participating in activities aimed at
developing and implementing an effective internal communication and marketing program
d)
assisting in the provision of training and advice to other Property staff members, as required
e)
maintaining close communication with staff within the Section and Directorate to ensure consistency of operation and
contribute to the continual improvement of services.
Contribute to a safe and healthy work environment, free from discrimination and harassment by working in accordance with
legislative requirements, the Code of Conduct and departmental human resource policies, including the OHS&W
requirements.
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Senior Asset Management Officer ASO-3
PERSON SPECIFICATION
1.
Essential Minimum Requirements
1.
Educational/Vocational Qualifications
a)
2.
Nil.
Personal Abilities/Aptitude/Skills/Experience/Knowledge
a)
Demonstrated experience in working in a property related environment, particularly in the administrative aspects of
property management including preparing lease and property related documents, management of revenue collection,
initiating of maintenance requests and correspondence and managing property related information and data.
b)
Demonstrated knowledge of property management and leasing industry trends, processes, policies and practices.
c)
Demonstrated sound interpersonal and written and verbal communication to collaborate and liaise effectively with a
diverse group of stakeholders, provide accurate and clear information and prepare a range of documents.
d)
Proven ability to work independently, or as part of a team, under limited direction and to plan and organise varying
workloads to achieve deadlines.
e)
Proven ability to exercise flexibility and respond positively to changing requirements and situations.
f)
Demonstrated knowledge of the Residential Tenancies Act
g)
Proven commitment to the principles and practice of:

EEO, Ethical Conduct, diversity and OHS&W;

Customer Service;

Quality management and client oriented service;

Risk management.
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Senior Asset Management Officer ASO-3
2.
Desirable Requirements
1.
Educational/Vocational Qualifications
a)
2.
Appropriate post-secondary qualifications in a property business or related field.
Personal Abilities/Aptitude/Skills/Experience/Knowledge
a)
Experience in the use of computer based property and asset related information and data.
b)
Knowledge of the operations of BMAPS and, more generally, asset management policy and practices in the public
sector environment.
c)
Proven ability to be customer-focussed and a demonstrated commitment to customer service and to the achievement of
service delivery standards.
d)
Ability to undertake preparation plans and specifications and manage property related projects.
e)
Knowledge of the Retail and Commercial Leases Act, and other related property legislation.
/ /
Examined
(Title)
/ /
Acknowledged by occupant
(Print name)
(Signature)
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