RIAS PHASE II User Guide Error Messages Need2 Error Messages Version 4– Nov. 10, 2008 Posted on Site – Nov. 10, 2008 Contents Error Messages for WEB ADI .................................................................................................................................. 1 Context Area ............................................................................................................................................................................... 1 Macro settings in Excel ............................................................................................................................................................... 1 Protection on Excel ..................................................................................................................................................................... 1 Pop-Up Blocker .......................................................................................................................................................................... 2 Upload Messages ........................................................................................................................................................................ 3 No Date in the Accounting Date field ......................................................................................................................................... 4 Invalid Accounting Date ............................................................................................................................................................. 4 Debits and Credits Not Equal ..................................................................................................................................................... 4 Debits and Credits on the Same Line .......................................................................................................................................... 5 Wrong Account Information ....................................................................................................................................................... 5 Wrong Account Number Length ................................................................................................................................................. 5 Invalid Reversal Date .................................................................................................................................................................. 6 Invalid Indicator in Reverse Journal ........................................................................................................................................... 6 Error Messages for Creating an Online Journal ..................................................................................................... 7 Fund Source ................................................................................................................................................................................ 7 Organization................................................................................................................................................................................ 8 Journal Lines ............................................................................................................................................................................... 8 Attachment .................................................................................................................................................................................. 9 Short and Long Text Attachment ................................................................................................................................................ 9 Error Messages for Posting ..................................................................................................................................... 10 Error 4 ....................................................................................................................................................................................... 10 Error 7 ....................................................................................................................................................................................... 11 Error Messages Version 4– Nov. 10, 2008 Posted on Site – Nov. 10, 2008 ii Error Messages for WEB ADI Context Area Outlined below are descriptions of common error messages that might occur when you use Web ADI. There are certain areas of the Web ADI template where information cannot be changed, particularly in the Context area. Trying to change values in this area will result in the error message shown below. Macro settings in Excel If you have not followed the steps in the Desktop Configuration Guide to change your Excel Macro settings, the error below will appear. Protection on Excel Web ADI is a protected Excel spreadsheet. This error may appear when you are working within the spreadsheet: Error Messages Version4– Nov. 10, 2008 Posted on Site – Nov. 10, 2008 1 The sheet is protected, but not by password, so you can easily unprotect it by selecting: Tools> Protection>Unprotect Sheet on the Excel toolbar. Pop-Up Blocker When you use the RIAS Application, you might receive a Pop-Up Blocker message from your web browser, depending on your current settings. If you receive the message below, click OK. In order to work with the application, the Pop-Up Blocker settings must be changed. There will be another message on the information bar about the Pop-Up being blocked. If you click on the toolbar message below, a dialog box appears. Select Always Allow Pop-Ups from this Site. A dialog box will appear asking if you would like to allow pop ups from the site. Click YES. Error Messages Version4– Nov. 10, 2008 Posted on Site – Nov. 10, 2008 2 Upload Messages When you upload a journal to the General Ledger and there is a problem with the journal, a Journals Upload error message appears as well as a Message field of the spreadsheet. sad face in the When uploading the Web ADI template with Internet Explorer 7.0 and the upload processing screen remains with no indication that the template was uploaded successfully or there is an error, the internet settings on your desktop have not been configured properly. The Scripting and Download sections on your internet settings must be enabled. See the Desktop Configuration guide for complete details. Error Messages Version4– Nov. 10, 2008 Posted on Site – Nov. 10, 2008 3 No Date in the Accounting Date field When you create a journal using Web ADI, you must start with the Accounting Date. If you try to enter information in other fields on the spreadsheet and have the Accounting Date blank, the message below appears. Invalid Accounting Date A valid Accounting Date must be entered in the header and in the correct format of month/day/year i.e. (2/12/08). Otherwise this error message appears: Debits and Credits Not Equal The debits must equal the credits. If you try to upload a journal that does not have debits and credits equal, you get these error messages. Check the debits and credits and upload again. Error Messages Version4– Nov. 10, 2008 Posted on Site – Nov. 10, 2008 4 Debits and Credits on the Same Line If you try to upload a journal with debit and credit on the same journal line, this error message is displayed. Wrong Account Information If you enter an invalid number in the Fund Source, Natural Account and Organization on one of your journal lines, these type error messages appear. Correct the Account information. Wrong Account Number Length Each of the six segments (Fund Group, Fund Source, Organization, Natural Account, Project and Future Use) of the Chart of Accounts has certain lengths. If you enter a segment with the incorrect length, these type error messages appear. Correct the length of the segment number. Error Messages Version4– Nov. 10, 2008 Posted on Site – Nov. 10, 2008 5 Invalid Reversal Date When Reverse Journal is set to Yes, then a valid Reversal Period must be specified. If the reversal period is invalid, select the correct reversal period. Invalid Indicator in Reverse Journal When Reverse Period is specified and nothing is indicated in the Reverse Journal field an error message will appear. Set Reverse Journal to Yes to correct the error. Error Messages Version4– Nov. 10, 2008 Posted on Site – Nov. 10, 2008 6 Error Messages for Creating an Online Journal Fund Source If you try to use a Fund Source of all zeros, the error message below will appear If you enter an incorrect Fund Source, this message appears. Change the fund source value to correct these errors. If you selected an expired or invalid Fund Sources, the message below appears after you click on Reserve Funds. Check the validation of the Fund Sources. Error Messages Version4– Nov. 10, 2008 Posted on Site – Nov. 10, 2008 7 Organization If you select an Organization which does not belong to the Fund Source the following error will appear. Select another organization to fix the error. Journal Lines If you type fund source information on the journal without separating the segments with dashes, the error below will appear. To fix the error, retype the fund source with dashes or use the Combinations button. Natural Accounts If you enter an incorrect Natural Account or do not have access to that Natural Account, the following message appears. Select another Natural Account to fix the error. Error Messages Version4– Nov. 10, 2008 Posted on Site – Nov. 10, 2008 8 Attachment If you try and add an attachment before you save your journal, you receive the message below. Select yes and then add an attachment. To avoid this message completely, save your journal before doing an attachment. Short and Long Text Attachment If you select Short or Long Text as your attachment type and do not type anything in the attachment text box, the message below appears. Enter in your text before you exit the attachment screen. Error Messages Version4– Nov. 10, 2008 Posted on Site – Nov. 10, 2008 9 Error Messages for Posting The following errors might display in the Status section of the journal after a journal has been approved. Error 4 If you obtain an Error4 status posting message, it is due to the control total not being equal on the journal and batch screens. To fix the error, select the Unapprove button, followed by the Unreserved Funds button. Remove the amount displayed in the Control Total field box. Select the Save icon to save the changes in the system. Verify that the fiscal period selected on the journal is the current open period. If you need to change the period, please follow the instructions in the Creating an Online Journal User Guide. After the corrections have been made, select Reserve Funds and then the Approve button to resubmit the journal to your Approver. Error Messages Version4– Nov. 10, 2008 Posted on Site – Nov. 10, 2008 10 Error 7 If you obtain an Error7 status posting message, it is due to the Fund Sources selected either being expired or the organization being invalid after the journal was approved. To correct the error, select a valid Fund Source combination and resubmit the journal for approval. Error Messages Version4– Nov. 10, 2008 Posted on Site – Nov. 10, 2008 11 Error Messages Version4– Nov. 10, 2008 Posted on Site – Nov. 10, 2008 12