EMERGENCY PROCEDURES

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(Insert company name)
Section: Emergency Procedures
Quality System
Register Manual
FIRE AND EMERGENCY
PROCEDURES
FOR
(INSERT COMPANY NAME)
Prepared by
(Insert name)
EMERGENCY EVACUATION PROCEDURES
(Insert company name)
Coominya
Date Issued: 1st November 2006
Revision No: 5
Revision Date: 5th September 2008
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Section: Emergency Procedures
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ACTION IN THE EVENT OF FIRE
1. ALERT PERSONS NEARBY
2. SUMMON SUPERVISOR/AREA WARDEN
3. CALL FIRE BRIGADE
* PRESS MANUAL CALL POINT, AND
* DIAL 000
* ALERT RECEPTION (9) & SECURITY
(758)
4. ATTACK FIRE WITH AVAILABLE
EQUIPMENT (if safe to do so)
5. EVACUATE, CLOSING DOORS
BEHIND YOU
6. REPORT TO THE EVACUATION
ASSEMBLYAREA
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EVACUATION PROCEDURES
Staff
(alert tone)
1.
On hearing the alert tone (beep-beep-beep) stand by your work
stations/area until the `all clear' is given, or take actions as directed by
the Area Warden.
(evacuation tone)
1.
On hearing the evacuation tone (whoop-whoop-whoop) move to the
nearest safe fire exit and proceed out of the building. Where practical,
shut down equipment, if safe to do so. Remain calm, walk in an orderly
fashion, don't run. DO NOT stop at locker rooms to change out of your
white uniforms.
2.
Contact Receptionist (9) or Security (758) who will ring Emergency
Services as instructed. An Administration Area Warden will open the
southern access gate and the northern access gate. Receptionist will
contact security to advise of emergency.
2.
If you have members of the public/contractors visiting your area escort
these people to the nearest safe exit and ensure they exit the building
with you.
3.
On exiting the building walk to the assembly point on the grassed area
(adjacent to main car park). Do not re-enter the building until directed.
*
Do not wait to turn off lights or pack up belongings. Do not take brief
cases or other bulky items that are likely to constrict your escape.
*NO UNAUTHORISED PERSON WILL BE ALLOWED ENTRY TO
THE SITE WHETHER IN A VEHICLE OR ON FOOT.
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EVACUATION PROCEDURES
Emergency Control Team Personnel
(alert tone)
1. On hearing the alert tone the Chief/DeputyWardens report to the Fire
Indicator Panel located in the entrance foyer. Areas wardens will be on
standby to receive instructions from Chief Warden via communication
system. Warden helmets should be collected at this stage.
Chief Warden will direct Area Wardens to investigate the cause of the
alarm and take the necessary action to give the ‘all clear' or commence
evacuation, as appropriate.
2. All Area Wardens investigate their area of responsibility, checking for a
possible fire or cause of the alarm and report findings to the Chief Warden
and act on his/her directions.
3. At the earliest possible opportunity the Assistant General Manager (Nicol
Hingst 0438 279242) & Operations Manager (Greg Meyers 0407 120687
and Plant Engineer (Patrick Groves – 0419 704927) are to be notified of
the emergency.
(evacuation tone)
1.
On hearing the evacuation tone (which will have been initiated by the
Chief Warden, Area Wardens should co-ordinate the evacuation of their
area. Actions include:
(1)
(2)
(3)
(4)
Search the area and ensure all personnel have evacuated.
Direct a Warden to assist visitors to evacuate.
Once all personnel have evacuated, evacuate the area ensuring
the door closes behind you.
Report to the Chief Warden and then move to the assembly area.
NO PERSON IS TO RE-ENTER THE BUILDING WITHOUT
FIRST GAINING PERMISSION FROM THE ASSISTANT
GENERAL MANAGER.
UPON CLEARANCE FROM QUEENSLAND FIRE & RESCUE
SERVICE, THE ASSISTANT GENERAL MANAGER WILL
ADVISE ALL PERSONNEL WHEN IT IS SAFE TO RETURN
TO WORK.
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Section: Emergency Procedures
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EMERGENCY PROCEDURES – GENERAL INFORMATION
(Insert company name)
Introduction
Emergency procedures are established for the overall protection and control of building occupants in the
event of an emergency. The emergency procedures detail actions to be taken during the initial stages of
an emergency, prior to the arrival or in fact on arrival of the appropriate emergency service. Emergency
procedures provide guidelines to both staff involved in the Emergency Control Team and the general staff
/ occupants of a building. In the event of an emergency they establish procedures to evacuate all
personnel from the building and to a safe assembly area. Emergency procedures are also established to
meet the requirements of Part 2 of the Queensland Building Fire Safety Regulation 1991 and Australian
Standard AS 3745.
Purpose
The aim of these instructions is to outline;
*
*
the Emergency Control Team, their roles and responsibilities, and
the procedures to be followed in the event of an emergency.
Types of Emergencies
The types of emergencies that may require the implementation of the emergency procedures
include:
a.
b.
c.
d.
e..
f..
g.
h..
i..
j..
Fire,
Smoke
Medical
Gas leak (Ammonia or Carbin Dioxide CO2, LPG)
Bomb Threat
Civil Disorder
Fire in adjacent building
Breakdown of Building Services
Structural Failure, or
On direction of an Emergency Service.
Emergency Control Team (ECT)
The ECT for this facility consists of:
a.
b.
c.
Chief Warden - White Helmet (CW).
Deputy Chief Warden - White Helmet (DCW).
Area Wardens (one per area) - Red Helmet.
Emergency Response Team (ERT)
a)
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Maintenance Team
These personnel have accepted the onerous but most important task of ensuring the safety of all
building occupants in the event of an emergency. Management will ensure all possible assistance
be given to them in carrying out their duties.
Duties and responsibilities of the ECT are outlined on page three and a list of all ECT personnel
is contained at Annex A of this section. It should be clearly understood that the primary role of
the ECT is to ensure the safety of personnel / visitors in the event of an emergency and the orderly
evacuation of these personnel when and if the situation arises that requires movement away from
danger to a safe area.
Fire Protection
Fire protection equipment installed within the building consists of:
a.
Manual Call Points (MCP) are located in the reception area and throughout the factory
area. In the event of a fire the glass in the MCP should be broken and the button inside
pushed. This will activate the building alarms, bell, and evacuation system. The central
fire alarm panel will highlight area of emergency.
b.
Water Sprinklers have been installed throughout the whole building (roof space included).
Water sprinklers are ceiling mounted and operate by detecting heat and will activate when
the temperature reaches 68 degrees C. This will activate the building alarms, bell, and
evacuation system. The central fire panel will highlight area of emergency. Pump station
will sense a drop in pressure and pumps will start.
c.
Smoke Detectors are installed in the laboratory, MCC room, Test Kitchen, and corridor of
the Factory offices. Smoke detectors provide early warning of fire by detecting smoke in
the incipient stage of a fire. On the activation of a smoke detector the building alarms,
bell and evacuation system will activate. The central fire alarm panel will highlight the
area of emergency.
d.
Alarmed perimeter doors are installed throughout the building. These doors provide early
warning if activated by personnel discovering a fire and a means of exit from the building.
The opening of a fire alarm door will activate the building alarms.
e.
Fire Hose Reels and Extinguishers are installed throughout the building. All staff are to
ensure they are aware of the fire equipment located in their area and how to operate the
equipment. IT IS EXTREMELY IMPORTANT TO ONLY USE FIRE HOSES AND
EXTINGUISHERS IF IT IS SAFE TO DO SO.
f.
An evacuation system is installed throughout the building with the central control panel
located in the front foyer area. The evacuation system can be operated manually or
operates automatically on the activation of any type of fire alarm originating from within
the building, except the alarmed perimeter doors. On initial activation the evacuation
system will sound an `alert' signal (beeping sound). If the system is not attended to by the
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Chief or Deputy Wardens it will go into evacuate mode (whooping sound) after a delay of
two minutes. The system will continue if left in automatic mode and if switched to manual
mode will cease to operate and must then be manually reset.
g.
Finished Product & Raw Meat Freezers are run on a dry system. In the event of a fire,
the thermal wire will pick up the heat and also needs to burst a sprinkler bulb, and in turn
will reduce the pressure in the system. Once this is sensed in the valve room that there has
been:
1)
2)
thermal wire pick up from the heat, as well as the
pressure drop from the bulb bursting on the sprinkler head
this will then trigger the water valve to open up and activate the sprinkler system in the
freezers.
h.
Pump Station is run by one electrical motor pump and one diesel operated pump. In the
event of a fire the electrical pump will be the first call to priority. If a total power
failure/blackout or electrical fire is detected, the diesel pump will automatically start up
and take over.
The pump station is linked to two 500,000 litre reservoirs.
Gas Protection
The plant is fitted with CO2 and Ammonia Detection Alarm system. Both gases will activate the same
alarm. Lights at either end of the production floor will also activate as the alarm sounds and indicates
which gas is the hazard. The alarm is a very high pitched continuous siren which is uncomfortable to bear
without hearing protection.
Evacuation Drills
Evacuation drills are an integral part of the overall fire / emergency safety procedures. They are
conducted to not only test the ECT, but to familiarise all building occupants with the procedures to be
adopted in the event of an emergency that will necessitate evacuation. It is most important that all
occupants of the building participate in these drills and management will provide full support for the
drills. Evacuation drills will be conducted once very six months. The inconvenience to people to
participate in an evacuation drill once every six months is outweighed by the advantages.
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Emergency Response Plan for Chemical Spill / Release
Purpose
A standardised chemical spill and release plan is necessary to ensure the safety of employees and persons
at this facility in the event of a chemical spill or release. This plan establishes specific policies and
procedures to ensure the safe and timely evacuation if a chemical spill or release should occur.
Background Information
This plan deals specifically with procedures for emergency operations in the event of an ammonia /
carbon dioxide (CO2) or liquid petroleum gas spill / release. Our refrigeration system uses Anhydrous
Ammonia and Carbon Dioxide and as much as 6,000kgs and 50,000 litres respectively can be on site at
any one time.
Ammonia vapours can be toxic, irritating and corrosive. Contact with liquefied gas may cause burns and /
or frostbite. Ammonia’s intense odour is impossible to ignore, making it a self alarming chemical. The
intense odour will often prevent a person from voluntarily remaining in an area even though the
concentration may be relatively harmless. In concentrations between 16-25% as a gas in the atmosphere,
and if you have an ignition source of 750 degreec C, it will explode.
Carbin Dioxide (CO2) is a colourless liquid / vapour and has no odour warning properties. This gas /
vapour is heavier than air and may accumulate in confined spaces particularly at or below ground level.
High concentrations cause rapid circulatory insufficiency. Contact with the product may cause cold burns
or frostbite. In high concentrations may cause asphyxiation. Low concentrations cause increased
respiration and headache.
Policy
AFC’s policy is that designated, trained refrigeration technicians shall attempt to control the release of
ammonia or CO2, IF SAFE TO DO SO. These technicians have been trained in the proper use of
respirators, SCBA, and ammonia / CO2 leak detection and repair. They are to be familiar with the
hazards of ammonia and CO2 and are to be trained in procedures necessary to limit the effects of
ammonia or CO2 in the event of a leak. IT IS PARAMOUNT AT ALL TIMES THAT PERSONAL SAFETY
IS ENSURED BEFORE ATTEMPTING TO CONTROL A LEAK.
Employee Notification
Employees may be notified of a chemical emergency by their Supervisor, Area Wardens or an alarm will
sound and all employees must treat this as an emergency. Hand held radios are the primary means of
communication in the event of an emergency.
Evacuation Routes
Evacuation routes are posted throughout the facility. It is the responsibility of all employees to know the
proper evacuation routes.
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In the event of a CO2 gas emergency, pack-off, palletising, box making and maintenance staff will be
evacuated through the dry goods area to the main assembly point. Formax, blending, batching and
rework staff will evacuate through the front factory doors to the main assembly point.
Assembly Area
The assembly area in the event of a chemical spill or release will be determined based on wind direction.
The primary area in the event of an evacuation due to a chemical spill or release is 100 metres upwind of
the employee car park. The assembly area will be announced with the evacuation notice.
Visitors, Contractors and Truck Drivers
Visitors are the responsibility of the employee whom they are visiting. Contractors are the responsibility
of those persons administering the individual contracts. Truck drivers are the responsibility of the
Logistics Supervisor where the truck is loading or unloading. Employees that are out of their work area
should proceed to the assembly area in the event of an evacuation, via the nearest safe exit.
Duties and Responsibilities
All Employees
1.
2.
3.
In the event of a chemical emergency, the employee(s) discovering the spill or leak must notify
their Supervisor immediately.
Remain calm and orderly in the event of an evacuation.
Follow directions given by Supervisor / Area Warden.
All wardens, supervisors and maintenance are required to be trained in chemical procedures.
Supervisor / Chief Warden (white helmet-CW)
1.
2.
3.
4.
5.
6.
Upon notification the Supervisor shall immediately report to the scene and quickly assess the
situation by determining the size and exact location of the spill or release. Additional
observations include the specific chemical, or if there are injured employees in need of first
aid. Sound evacuation alarm if needed.
The Chief Warden is responsible for identifying the hazards and / or hazardous conditions of
the emergency.
If an evacuation is called, the Chief Warden is responsible for making the evacuation
announcement and determining the assembly area. The announcement for evacuation is –
“Attention all employees; this is an evacuation notice. Evacuate to the ___________ Assembly
area. The emergency is located in the _____________ area of the plant. Use evacuation
routes that avoid the __________________ area of the plant.”
Call Maintenance and Security immediately. When calling Security and Maintenance remain
calm and include as much information as possible.
If necessary, Supervisor may evacuate the immediate area. Notify Reception / Security to call
Emergency Services giving as much detail as possible.
The Chief Warden is responsible for providing emergency instructions and providing on-scene
leadership to all individuals having a responsibility in this plan.
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7.
8.
9.
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The Chief Warden is responsible for receiving the roll call, giving additional direction as
needed, and providing assistance to emergency services as required.
Keep an accurate log and documentation of the emergency.
Monitor communication between all individuals with responsibilities in the plan.
Area Wardens (Red helmet)
1. Area Wardens will ensure the area is clear by checking their area of responsibility and assist
Chief Warden as needed.
2. Upon announcement by the Chief Warden, Area Wardens shall escort employees by the safest
evacuation route to the designated assembly area and provide assistance to employees with
disabilities. Area Wardens shall ensure that the employees remain calm and orderly during the
evacuation.
3. Immediately account for all employees and report roll call, along with an injury or missing
employee report to the Chief Warden. The last known location of missing employees shall be
reported to the Chief Warden.
4. Additional direction as given by the Chief Warden.
5. Ensure that employees remain calm and orderly in the assembly area and assess any injuries
incurred during the evacuation.
Security
1.
2.
3.
4.
5.
Control traffic entering complex during the emergency.
Initial direction to emergency service personnel entering complex, i.e. fire ambulance, police,
hazmat team.
Assist in crowd and press control.
Ensure that the visitor’s log is available during roll call.
Ensure that visitors do not leave.
Maintenance
1.
2.
3.
4.
5.
6.
Responsible for responding to emergencies and extinguishing “incipient stage” fires.
Assist outside utility companies or emergency service personnel with information as needed.
Ensure that production equipment is shut down, ONLY IF SAFE TO DO SO.
Redirect any employee that may attempt to exit through a “danger area”.
Conduct facility sweep to ensure all employees have evacuated, ONLY IF SAFE TO DO SO.
Additional duties as directed by Chief Warden.
Emergency Response Team
1.
2.
Responsible for shutting down critical operations in the event of an emergency, ONLY IF
SAFE TO DO SO.
Specifically they are responsible for shutting down – CO2, Ammonia System, Electrical, LPG,
Boilers and Waste Water System.
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Emergency Services – Incident Commander (ESIC)
On arrival of the Queensland Fire & Rescue Service (QFRS) notification of an existing, imminent or
potential emergency situation, the ESIC will immediately identify the character, exact source, amount and
extent (affected area) of the release / spill. The ESIC is responsible for providing technical assistance to
the Chief Warden. It is the responsibility of the ESIC to
1.
2.
3.
4.
5.
6.
7.
8.
Set up the Command Centre / Hazmat Equipment.
Liaise with Chief Warden
Direct the QFRS Hazmat Team.
Designate the exclusion, contamination reduction and support zones.
Ensure that only trained, properly equipped personnel enter the exclusion and contamination
reduction zones.
Ensure that decontamination procedures are followed before entering and leaving the
exclusion zone.
Alter, suspend or terminate activities when the IDLH (immediately dangerous to life and
health) atmospheres or when conditions could involve imminent danger.
Documentation and reporting upon termination of emergency activities.
QFRS Hazmat Team / AFC Refrigeration Technicians
The QFRS Hazmat Team is comprised of local emergency service personnel and in conjunction with AFC
Refrigeration Technicians will respond, under the direction of the ESIC to the chemical spill / release.
AFC technicians will be consulted prior to any entry.
First Aid Team
The primary responsibility of the First Aid Team is to provide emergency first aid care to injured
individuals in the event of an emergency. Duties include:
1.
2.
3.
4.
Following direction given by the Chief Warden, Safety Officer or Security.
Assist in administering first aid treatment as needed.
Assist in directing outside emergency medical personnel where needed.
Assist in delivering first aid supplies where needed.
NOTE: Decontamination will rest with the QFRS.
In conjunction with the evacuation or rescue, the ESIC, and the Safety Officer must use available
information and reconnaissance (including air sampling or monitoring and witness accounts) to assess
severity of situation. The following are guidelines for the ESIC, Chief Warden and Safety Officer.
Immediate Considerations
1.
Extent of spill or release
2.
Hazards to personnel
3.
Importance and feasibility of confinement, isolation of spill or release.
4.
Establishing work zones.
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Exclusion zone – the contaminated area.
Contamination Reduction zone – the area where decontamination takes place
Support zone – the uncontaminated area where workers should not be exposed to
hazardous conditions.
Collected Data to be evaluated could include
monitoring / sampling data
reconnaissance reports
visual assessments
witness accounts
method of release
climatic conditions
Decisions to be made promptly include
associated / consequential hazards
levels of PPE required (QFRS will provide this as part of hazmat team)
equipment needed
number of entries and size of entry teams (QFRS will determine this)
hazards to surrounding area
notifications to be made to local, state, and federal authorities and emergency
services.
Post Response Activities
Decontamination – undertaken by QFRS
determine the number and layout of decontamination stations.
Determine appropriate decontamination equipment needed.
Establish procedures to prevent contamination to clean areas.
Establish methods and procedures to minimise worker contact with contaminates
during removal of PPE.
Post Accident Reporting / Documentation
Corporate
State, Federal, Local
Environmental Authority
Dept of Workplace Health & Safety (serious bodily injury / dangerous event / work
caused illness)
Incident Investigation
Post Response Critique Evaluation
Replenish Emergency Supplies
Refer to Work Instructions OHS-1016 and OHS-1017 for further information.
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Procedures for Medical Emergency
MINOR INJURY (requires first aid treatment)
Obtain first aid from a qualified first aider on the site.
First Aider determines if medical treatment is required.
The supervisor will fill out incident report and forward it to the Employee Resources Manager.
SERIOUS INJURY (requires doctor or hospital treatment)
Summon First Aider on site, Supervisor and Employee Resources Manager.
First Aider determines if medical treatment is required.
The First Aider ensures that the patient is transported to doctor/hospital via ambulance or in some
circumstances a taxi or company vehicle may be appropriate to convey patient to seek medical assistance.
The Supervisor shall ensure that the Security Guard is notified and the ambulance is directed to the
patient.
The First Aider will notify Hospital (Ipswich-3810 1111 or Esk–5424 4600) or Doctors’(James 54261855,
Crowley 54261560) that patient is on the way.
The Supervisor/First Aider will ensure that the patient takes a “Contact with Doctor Letter” advising of
AFC’s suitable duties programme and a blank “work capabilities checklist” with him/her.
If it is a chemical related injury, give patient/ambulance a copy of the relevant MSDS to take with them.
The Supervisor/First Aider shall fill out the incident report and forward it to the Employee Resources
Manager.
The Assistant General Manager, Operations Manager and Employee Resources Manager shall be
immediately notified. Notification of next of kin shall be as per the injured person’s instructions or by the
relevant Supervisor.
The Employee Resources Manager will notify Department of Workplace Health & Safety if required.
CRITICAL INJURY (requires urgent, on site attention by qualified person/ambulance).
Summon First Aider on site, Supervisor and Employee Resources Manager.
Isolate or remove any sources of danger.
First Aider determines if medical treatment is required.
The Supervisor/First Aider ensures ambulance (000) and or Doctors (James 54261855, Crowley
54261560) are summoned.
The Supervisor shall ensure that the Security guard is notified and the ambulance is directed to the
patient.
Do not move patient if there is a risk of making the condition worse.
The Supervisor/First Aider will ensure that the patient takes a “Contact with Doctor Letter” advising of
AFC’s suitable duties programme and a blank “work capabilities checklist” with him/her.
The Supervisor/First Aider shall fill out the incident report and forward it to the Employee Resources
Manager.
Notification of next of kin shall be as per the injured person’s instructions or by the Supervisor.
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Urgently notify the Assistant General Manager, Operations Manager, and Employee Resources Manager.
The Employee Resources Manager will notify Department of Workplace Health & Safety if required.
Procedure for Bomb Threat
When a Bomb threat is received and, or a suspicious item is found the police are to be notified and the
premises is to be EVACUATED as per the Evacuation Drill.
When a bomb threat is received it is normally over the phone. The following information should be noted,
where possible, during or immediately after the telephone call. When the caller hangs up, DO NOT
HANG UP THE PHONE. The call trace can be arranged by the police.
QUESTIONS TO ASK
1. When is the bomb going to explode?
2. Where is the bomb located?
3. When did you put it there?
4. What does the bomb look like?
5. What kind of bomb is it?
6. What will make the bomb explode?
7. Did you place the bomb?
8. What is your name?
9. Where are you?
10. What is your address?
EXACT WORDING OF THREAT
REPORT THE CALL IMMEDIATELY TO:
1.
2.
3.
4.
Your Supervisor
Assistant General Manager
Operations Manager
Workplace Health & Safety Officer
NOTE:
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THE CALLERS VOICE:
Accent?
Speech impediment (specify )
Voice (loud, soft etc)
Speech (fast, slow etc)
Diction (clear, muffled etc)
Manner (calm, emotional etc)
Did you recognise the voice?
If so, who do you think it was?
Was the caller familiar with the area?
THREAT LANGUAGE
Well spoken?
Incoherent?
Irrational?
Taped?
Message read by caller?
Abusive?
Other?
OTHER
Sex of caller?
Estimated age?
CALL TAKEN
Time............................Date........................................
Duration of call.......................................
Number called........................................
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ANNEX A TO
EMERGENCY PROCEDURES
(Insert company name)
EMERGENCY CONTROL TEAM - PERSONNEL
as at: (insert date)
Note: Pencil entries only.
Chief Warden:
Day / Afternoon Shift Max Linde
Phone: Ext
Ext
Area Wardens
Day Shift
Afternoon Shift
Sanitation
Maintenance
Administration
Laboratory
EMERGENCY RESPONSE TEAM - PERSONNEL
as at: (insert date)
Insert personnel
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ANNEX B TO
EMERGENCY PROCEDURES
(Insert company name)
EMERGENCY CONTROL TEAM - FIRST AID PERSONNEL
as at: ( insert date)
Note: Pencil entries only.
Day Shift
Afternoon Shift
Sanitation
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EMERGENCY TELEPHONE NUMBERS
OUTSIDE EMERGENCY NUMBERS - (DIAL “0” FIRST) when calling from AFC
A/H
AMBULANCE, POLICE, FIRE BRIGADE
000
POISONS INFORMATION CENTRE
131126
131126
ELECTRICITY SUPPLY
136262
136262
AMMONIA (SPECTRUM)
3867 9512
IPSWICH GENERAL HOSPITAL
38101111
38101111
ESK GENERAL HOSPITAL
5424 4600
5424 4600
STATE EMERGENCY SERVICE
32021711
32021711
32801878
0417 072 491
DR
DR
W/PLACE HEALTH AND SAFETY
(General and serious bodily injury)
(Insert company name)
CONTACTS
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