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VOLUNTEER ROLE RISK ASSESSMENT RECORD
A. ACTIVITY/ PROCESS /OPERATION Volunteer Role Risk Assessment for …Serving Refreshments………………………………………………………
B. What are the Health & Safety
Hazards? C. Who might be harmed and how?
Transport (Getting to, from and during activity etc.)
Volunteer not attending for their planned 
Volunteer may have had an accident shift on the way

Volunteer maybe unwell
D. What measures have been taken to reduce the risks?
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Volunteers advised to inform relevant OCC personnel if they are unable to attend the Centre
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Information about Next of Kin held in Centre

Coordinator will contact Next of Kin if unable to make contact with volunteer
Activity(ies) (List all activities taking place)
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Making hot drinks
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Using toaster
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Volunteer making/serving hot drinks may scald themselves
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Risk of trip, slips and falls from spillages in the area
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Service users in the area
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Staff in area
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Visitors to the Centre
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Volunteer using the toaster may burn themselves
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Risk of toaster catching fire
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Hot drinks policy is read and signed by volunteer and copy in file
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Health and Safety Policy displayed in tea bars
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Trays are used by volunteers if they are serving drinks
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Spillages on surfaces and floors are cleaned up immediately
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Visitors and service users do not have access to tea bars
Volunteers are given guidance on safe use of toasters
Tongs are available for removing toast
Toaster turned off after use

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Toaster is cleaned regularly
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Using dishwasher 
Volunteer using the dishwasher may injure themselves
Environment (Issue that will impact on activity, people, buildings etc)

The number of individuals in the tea bar will be limited to two at any one time
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Volunteers will be made aware of the need for good hygiene practices when serving refreshments through Hygiene
Policy

Volunteers will be instructed not to attend if they have had any sickness etc
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Volunteers are issued/wear ID
Badges in order for users/staff/visitors to aware of their role
Group or Individual Management (Behaviour, special needs, medication management, ‘free time’ etc)
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Volunteer shown correct procedure for loading and unloading dishwasher
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Volunteer will wait to unload dishwasher once crockery has cooled down

COSHH data sheets are available in tea bars
Other (Are there any other Risks that need to be addressed?)
Volunteers are restricted from being involved in any manual handling tasks including unloading stores ( unless they

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Training)
Outline below any emergency plan relating to your Risk Assessment above (if applicable)
Volunteers are provided with information about Fire Evacuation Plan during induction
Have all the risks been reduced to an acceptable operational level?
Please list any Personal Protective Equipment required for this role:
Yes No
Blue latex free gloves to be worn if preparing toast or sandwiches or cutting up cake
Name of supervisor completing assessment
Job
Title
Date
Volunteer declaration:
I agree that I have had the Health and Safety risks detailed in this form explained to me by my supervisor, and I understand I share responsibility for following the measures detailed in column D to reduce these risks.
Volunteer’s signature Role Date