6204 Sample Midterm Chapters 1, 2, 3, 12, 14, 4, 5 1. Information systems and technologies have become a vital component of successful businesses and organizations. Thus, it is important to study information systems and information technology just like any other major business function. A) True B) False 2. The information systems framework outlined in Chapter 1 of this text indicates five major areas of information systems knowledge. The foundation concepts outlines what end users need to know about hardware, software, telecommunications, and data management issues. A) True B) False 3. Your textbook states that anyone who uses an information system or the information it produces can be called an end user. This definition usually applies to most people in an organization. A) True B) False 4. The success of an information system should not be measured only by its efficiency in terms of minimizing costs, time, and the use of information resources. Success should also be measured by the effectiveness of the information technology in supporting an organization's business strategies, enabling its business processes, enhancing its organizational structures and culture, and increasing the business value of the enterprise in a dynamic business environment. A) True B) False 5. Network computing or the network-centric concept views networks as the central computing resource of any computing environment, and it appears to be the architecture destined to take computing into the next century. A) True B) False 6. According to your text, a system has three basic interaction components or functions. The input component involve capturing and assembling elements that enter the system to be processed. A) True B) False 7. A system exists and functions in an environment containing other systems. In this environment, a business firm can be depicted as an open, adaptive organizational system operating in a business environment. A) True B) False 8. In the context of the information systems model, computer systems typically consist of central processing units and a variety of interconnected peripheral devices. A) True B) False 9. In the context of information systems, data are considered objective measurements of the attributes (the characteristics) of entities (such as people, places, things, and events). A) True B) False 10. Enterprise collaboration systems are information systems that use a variety of information technologies to help people work together. Enterprise collaboration systems help us to communicate ideas, share resources, and coordinate our cooperative work efforts. A) True B) False 11. Your text defines a systematic problem solving process known as the systems approach. This systems approach is useful for solving business problems, but does not lend itself easily to exploiting business opportunities. A) True B) False Page 1 12. Developments such as prototyping, CASE, and end user development are automating and changing some of the activities of the traditional way of doing information systems development. A) True B) False 13. When developing or improving an information system, it is important to study the system that will be improved or replaced. You should analyse how this system uses hardware, software, network, and people resources to convert data resources. A) True B) False 14. When using the systems approach to problem solving, design specifications typically describe the detailed characteristics and capabilities needed for the new system. This includes the: A) People, hardware and software. B) Data resources. C) Information activities. D) All of the above. 15. Once a new system has been designed, it must be implemented. Types of implementation can involve a conversion process from the use of the present system to the operation of a new or improved application. _________________ conversion involves operating both new and old systems for a trial period. 16. According to your text, a firm can survive and succeed in the long run if it successfully develops strategies to confront five competitive forces that shape the structure of competition in its industry. These forces include: rivalry of competitors, bargaining power of customers, bargaining power of suppliers, threat of substitute products/services, and threat of new entrants. A) True B) False 17. Information systems allow a firm to develop a strategic information base that can provide information to support the firm's competitive strategies. A firm can leverage its investment in information technology by linking its databases to its strategic planning and marketing systems. A) True B) False 18. Business process reengineering (BRP) combines a strategy of promoting business innovation with a strategy of making major improvements to business operations so that a company can become a much stronger and more successful competitor in the marketplace. A) True B) False 19. Your text discusses the concept of a knowledge-creating company. Successful knowledge management creates techniques, technologies, and rewards for getting employees to share what they know and to make better use of accumulated workplace knowledge. A) True B) False 20. When using telecommunications technologies to communicate with businesses anywhere in the world, a businesses is using it to break: A) Time barriers. B) Geographic barriers. C) Cost barriers. D) Structural barriers. 21. Planning is deciding what to do before you do it. Your text discusses six processes involved in organizational planning. An objective is one of the terms used in the organizational planning process. Objectives are not as specific, or as measurable as goals. A) True B) False 22. Information systems planning is an important component of organizational planning. Your text discusses four main objectives of strategic information systems planning. Resource management refers to developing plans for the efficient and effective management of a company's information system resources, including IS Page 2 personnel, hardware, software, data, and network resources. A) True B) False 23. Operational information systems planning involves detailed planning for the accomplishment of new information systems development projects, including the preparation of operating budgets. A) True B) False 24. Planning is discussed, typically, in terms of the level of planning (strategic, tactical, and operational) and the planning time frame. Operational planning deals with A) The development of an organization's missions, goals, strategies, and policies. B) The design of tactics and the development of procedures, rules, schedules, and budgets. C) Planning on a day-to-day basis to implement and control operations. D) The setting of objectives. 25. Planning is deciding what to do before you do it. Your text discusses six processes involved in organizational planning. _____________________ planning deals with the development of an organization's mission, goals, strategies, and policies. 26. Your text discusses the major changes and trends which have occurred during the major stages - or generations of computers. The third generation of computers transformed during the 1970s, and featured the use of integrated semiconductor circuits which were etched on tiny chips of silicon. A) True B) False 27. When discussing the various categories of computers, midrange computer systems generally cost more to buy, operate, and maintain than mainframe computers as they cannot function in ordinary operating environments. A) True B) False 28. The central processing unit (CPU) is the most important hardware component of a computer system. The CPU can be subdivided into two major subunits: the arithmetic-logic unit and the control unit. A) True B) False 29. A touchpad is a type of input device which is a small rectangular touch-sensitive surface usually placed on the keyboard. The cursor moves in the direction your finger moves on the pad. A) True B) False 30. There are two basic types of semiconductor memory: random access memory (RAM) and read only memory (ROM). ROM memory chips are nonvolatile chips which are used for permanent storage. ROM can be read but not erased or overwritten. A) True B) False 31. Your text gives a conceptual overview of computer software and illustrates them as either application or system software. Systems software consists of computer programs which control and support the resources and operations of a computer system as it performs various information processing tasks. A) True B) False 32. One of the greatest disadvantages of the Microsoft Word processing package is that it does not have the capability to convert documents to HTML format for publication as web pages on corporate intranets or the World Wide Web. A) True B) False 33. Presentations graphics packages help end users convert numeric data into graphics displays such as line charts, bar charts, pie charts, and many other types of graphics. A) True B) False 34. Examples of system management software programs which perform routine support functions for the users Page 3 of a computer system are utility programs, performance monitors, and security monitors. A) True B) False 35. In programming packages, a compiler is used to translate high-level language statements into machine language instructions. A) True B) False Page 4 Answer Key -- 2001 Spr Sample Midterm 1. A Page: 6 2. B Page: 8 3. A Page: 10 4. A Page: 10 5. A Page: 20 6. A Page: 40 7. A Page: 42 8. A Page: 45 9. A Page: 46 10. A Page: 57 11. B Page: 80 12. A Page: 92 13. A Page: 96 14. D Page: 85 15. Phase Page: 104 16. A Page: 510 17. A Page: 517 18. A Page: 525 Page 5 19. A Page: 538 20. B Page: 518 21. B Page: 619 22. A Page: 620 23. A Page: 622 24. C Page: 619 25. Strategic Page: 619 26. A Page: 130 27. B Page: 136 28. A Page: 142 29. A Page: 148 30. A Page: 159 31. A Page: 179 32. B Page: 184 33. A Page: 187 34. A Page: 199 35. A Page: 205 Page 6