JobShop
Job Description Template
Job Title:
Faculty/Department:
Role reports to:
Direct Reports
Indirect Reports:
Coursework Hand-in Room
Assistant
Grade: Jobshop
Faculty of Engineering &
Science
Faculty Administrative Officer
Faculty Management Team
Location/Campus of
Work:
Spinal point: Standard
*delete as required
Other Key contacts:
Employees and students across the Faculty of Engineering & Science
This role profile is non-contractual and provided for guidance. It will be updated and amended from time to time in
accordance with the changing needs of the University and the requirements of the job.
PURPOSE OF ROLE:





To ensure that the coursework hand-in room is staffed at the published times
To accept students coursework in a friendly and professional manner
To provide a receipt to students
To close boxes of coursework on the deadline day as stated on the headersheet
To ensure that the coursework is sent to the correct Department soon after the hand-in deadline date
KEY RESPONSIBILITIES:
Team Specific:
It is the responsibility of each member of the coursework hand-in room team to ensure that the coursework hand-in room is open at
the published days and at the times specified during the year, so the team must be punctual and reliable. It is also a requirement
that the team cover for one another in cases of emergency and at busy hand-in times.
Generic: Managing Self
It is important that the correct protocol is followed thus ensuring that a fair service is provided for all students using the facility, i.e.
not accepting work after the coursework hand-in room is closed.
Key to the role is the ability to lone work shifts, although at busy times additional staff are asked to assist, but to appreciate that you
are part of a team.
Core Requirements:
Pinnacle to the role is attention to detail, to ensure that the coursework is delivered to the correct Department (Engineering,
Science, NRI or Health) in a timely manner so it enables academic staff to assess the coursework within university set timeframes.
Additional Requirement:
Key Relationships (internal and external):
Students and academic staff from departments within Engineering and Science, NRI and Health based on the Medway campus.
Person Specification:
Essential:
Desirable:
Skills
Skills
Excellent customer service skills, good IT (esp
Banner), have a flexible attitude to work, and
the ability to work with a team. You must also
be assertive and confident when dealing with
students as customers, and have excellent
attention to detail to ensure that coursework
reaches the correct destination.
Preferably students will be studying at the
university until at least summer 2014 to ensure
continuity of service, and excellent team
rapport is established.
Experience
Experience
Must have experience working in a similar
environment, and be a research postgraduate
student from Engineering, Science or NRI. This
is to ensure that you are available to work
daytime shifts as well as cover for other team
members at very short notice if needed.
Experience of teamwork as well as lone working
is desired.
Qualifications
Qualifications
N/A
Must be working towards a research MSc or
PhD to ensure that assistants are available to
work during examination periods.
Campus of Work:
X
Medway
X
£7.78 (Standard)
£8.86 (SP7 Medway)
£7.83 (SP2 Medway)
£11.31 (SP7 AH/Gre)
£10.28 (SP2 AH/Gre)
£10.49 (SP13 Medway)
Hourly Pay Rate:
Number of Posts:
Hours Per Week:
Avery Hill
Greenwich
4
Up to 20 (term-time)
Up to 35 (vacation time)
X
Rota Basis
Job Start Date:
19 October 2015
Job End Date:
19 July 2016
Interview Date:
6 October 2015
Application Closing Date:
Building and Room:
Pembroke 104
Is work based in Stockwell Street?
Working Hours:
TBC on a rota basis: 8.30 – 12.15 / 12.15 – 4.00
Additional Notes:
Successful applicants to dress in smart wear for the interviews and to wait outside the meeting room
until called by the interview panel.
25 September 2015
 YES*
X NO
*If ‘YES’, i.e. assignment is based in Stockwell Street, refer to the separate guidance ‘JobShop Student Staff Access to
Stockwell Street’.
Health & Safety
The following identify the areas of health & safety for this role. All successful candidates will be required to undertake an induction
(provided by the supervisor) in accordance to university health & safety procedures and good practice.
X
X
X
X
Lifting
Computers (DSE)
Repetitive Working
Lone Working
Involvement with Chemicals / Bio-agents
Working at Heights
Working off-campus
Lifting/moving items such as small furniture, boxes, display materials