DEVONPORT CITY COUNCIL
VOLUNTEER POSITION
DESCRIPTION
Position Title:
Department:
Section:
Location:
Status:
Devonport Regional Gallery Volunteer
Sustainable Communities
Devonport Regional Gallery
45-47 Stewart Street, Devonport
Volunteer
A. PURPOSE OF THE POSITION
To welcome visitors to the Devonport Regional Gallery and provide informative
information with regard to the exhibition and public programs.
To provide assistance in routine administrative tasks enabling the efficient and
successful operation of the Gallery.
B. PRINCIPAL ACCOUNTABILITIES
Accountability
Measures
Provide Customer Service to  Welcome visitors to the Gallery
visitors
of
the
Devonport  Provide information on exhibitions and public
Regional Gallery
programs
 Provide information on items in the Gallery shop
and promote the sale of catalogues, cards and
any exhibition specific items
 Respond to enquiries via phone and in person in
General administrative duties
a courteous and friendly manner in accordance
with Council’s Customer Service Charter
 Perform tasks to assist the Gallery Administrator
including library register and borrowed books,
and mail outs.
 Ensure card racks and shop shelves are neat and
dust-free and re-stock items as required or
requested by staff
 Assist in ensuring the security of the site is
maintained

Carry out procedures in accordance with
Manual Handling
Professional Museum Standards including manual
handling procedures under the supervision of the
Director or installation staff. Includes preparation,
labelling, handling an d occasional assistance
with minor installation tasks
Comply with Health and Safety
 Comply with all legislation, Council safety
requirements & Council policies
procedures, safe work practices and instructions
and ensure information is provided to the
broader community as required
 Take reasonable care of own health and safety
and health and safety of other persons, including
persons working under the direction or supervision
of you, who may be affected by your acts or
omissions at the workplace and comply with any
POSITION DESCRIPTION
Accountability
Measures
direction given to you by the employer or
responsible officer with respect to any matter
relating to health and safety under the Act
 Avoid, eliminate or minimize hazards within your
control, and immediately report
 Attend and actively participate in training
programs provided in the interests of OH&S
 Ensure accidents and near misses are reported
C. THE ROLE OF THE VOLUNTEER
Context
Volunteers, whilst operating under a moral code, also acquire certain rights and
responsibilities. Volunteers have the right at all times to feel comfortable in their work
environment, be supported, understand their obligations and what is expected of
them, and to volunteer in a safe working environment. Access to adequate training,
grievance and dispute processes and insurance cover are all rights of the volunteer.
Likewise, Council has expectations of its volunteers. These include punctuality,
courtesy, reliability, compliance with policies, procedures and safe work practices
and respect towards Council staff, fellow volunteers and members of the community
with whom they have dealings. Volunteers and Council alike has the right to
terminate a volunteer’s involvement in a program or service at any time. It is
expected that the terminating party provide adequate notification of their intention.
Volunteers are not paid for their work, and operate in conjunction with, not in place,
of paid staff members.
In accordance with Volunteers Australia advice on volunteering, volunteers will not
be expected to undertake more than 16 hours volunteering service at the site in any
given week. Minimum requirement of one shift per month for 12 months.
D. REPORTING RELATIONSHIPS
The position reports to the Gallery Administrator/Volunteer Administrator
The following chart illustrates the relationship of the position within the Department.
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Devonport Regional Gallery Volunteer
POSITION DESCRIPTION
E. CODE OF CONDUCT
Council is committed to maintaining the highest standard in our dealings with the
community and promoting equity and respecting diversity within the workplace.
Council’s code of conduct for workers details the principles of good conduct and
standards of behaviour that Council has determined the community can
reasonably expect workers to demonstrate in the performance of their duties and
functions.
F. KEY COMMUNICATIONS
Internal
A close working relationship is required with the Gallery Administrator/Volunteer
Administrator, other Council Staff and volunteers of the centre.
External
Volunteers will interact extensively with a range of customers from across the wider
community, intrastate, interstate and overseas. A high standard of customer service
must be displayed.
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Devonport Regional Gallery Volunteer
POSITION DESCRIPTION
G. SELECTION CRITERIA
The following criteria are provided to assist in the identification of a potential
incumbent’s skills, knowledge and experience required for competent performance
in the position.
Essential Criteria
 Friendly and considerate personality
 Good communication skills
 Ability to relate to people from all walks of life and backgrounds
 Cultural awareness and a high standard of ethics and integrity
 General knowledge of contemporary fine art with an emphasis on Tasmanian
art, craft and design
 Ability to work as part of a team with commitment and enthusiasm
 Ability to undertake directions and requests within capabilities
 Willingness to promote the Gallery and its programs within and outside
operating hours
 National Police Check
Desirable Criteria
 Cash handling skills or a willingness to acquire appropriate skills
 First Aid Certificate – Workplace Level 1
 Flexibility
 Basic computer skills or a willingness to learn
OFFICE USE ONLY
Authorisation
Approved by the Marketing, Tourism & Recreation Manager - XXXXXX
Review
Reviewed - XXXXXX by the Travel Consultant/Volunteer Administrator
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