Service Delivery Network Development Fund Application Package (Concept Paper) effective January 2014 Ministry of Training, Colleges and Universities 1. INTRODUCTION The SDNDF is an investment by the Ministry of Training, Colleges and Universities (MTCU) to support the capacity of Employment Ontario (EO) third party service providers. These service providers are responsive to communities’ needs, and coordinate quality employment and training services providing Ontarians with the knowledge and skills to succeed in the evolving labour market and build a prosperous Ontario. The SDNDF combines the Literacy and Basic Skills program (LBS) Research and Development (R&D) fund, and the Employment Ontario Network Development Fund (EONDF). Integration of these two funds aligns with the transformation of EO programs to an outcomes-based and a performance managed system. As the performance management system for both the Employment Service (ES) and LBS are now conceptually aligned, the ES and LBS service delivery networks now have similar development needs to effectively manage in an outcomes-based environment. 2. FUND OBJECTIVES The Ministry provides financial support through the SDNDF to eligible organizations to support annual business priorities (see Section 2.1 Annual Business Priorities). The objectives of the fund are to: Conduct research and development projects that enhance Employment Ontario service delivery; Develop resources and materials that enhance literacy, employability and labour mobility; Support development of competency-based curricula that aligns with the Ontario Adult Literacy Curriculum Framework (OALCF); Improve service coordination by ensuring seamless navigation of EO programs and services focussing on LBS and ES; Enhance service provision to LBS and ES clients with significant barriers to participation in EO; Support consistent network wide service quality ensuring that Ontarians have access to similar products and services across the province; Enhance service providers’ capacity to understand and use the EO performance management framework to improve results; Support development of innovative approaches to integrating EO programming focussing on LBS and ES; Enhance the EO service providers’ knowledge of quality and effective service focussing on LBS and ES; Support professional development opportunities for EO service provider administrators, counsellors and practitioners; and, Promote the use of technology to deliver EO programs and services across Ontario focussing on LBS and ES. 2.1 Annual Business Priorities The SDNDF priorities for 2014-15 are: 1. Targeted initiatives to improve service providers’ capacity to assist vulnerable populations and groups underrepresented in the labour market to: complete and progress in the employment goal path; and/or, prepare for, obtain and maintain employment. Vulnerable populations may include: individuals on social assistance; at-risk youth; Francophones; Aboriginals; visible minorities; recent immigrants; persons with a disability; those with a poor educational attainment history, including literacy and language skills; people with a poor employment history; and, individuals living in communities or geographic areas with high unemployment. 2. Targeted initiatives to improve services providers’ capacity to assist apprentices or individuals interested in apprenticeship to: acquire the LBS training needed to access, maintain, and complete apprenticeship training; and/or, prepare for apprenticeship, find an employer, complete apprenticeship and find related employment. 3. The development of literacy and essential skills materials that support and enhance the LBS program. Learning materials include: OALCF related curriculum; assessment tools that inform learner gains; and resources that address Programme for the International Assessment of Adult Competencies (PIAAC) results for Ontarians 4. The development of resources, tools and best practices to build service providers’ capacity to improve local workforces to: provide outreach and deliver LBS training to employed Ontarians who need to improve their literacy and basic skills to maintain or upgrade their employment; and, engage and partner with employers to assist them in meeting their skilled labour needs through the ES. 5. The development of resources, tools and best practices that enhance connections and referral pathways between MTCU’s Employment Ontario programs and through the Ministry of Citizenship and Immigration, the Ministry of Community and Social Services, the Ministry of Children and Youth Services and the Ministry of Education. 3. ELIGIBLE ORGANIZATIONS To be eligible for funding, an organization must be incorporated and in operation for at least 12 months. The following organizations are eligible to apply: Literacy and Basic Skills Support Organizations (LBS) Organizations that collectively support LBS service providers to deliver LBS. LBS is delivered to culturally and linguistically diverse adult learners in different instructional settings using a variety of instructional materials and delivery modes and in distinct geographic settings. Organizations previously funded through the Employment Ontario Network Development Fund (EONDF) Organizations previously funded through the Employment Ontario Network Development Fund (EONDF) that have demonstrated expertise in supporting Employment Ontario (EO) Employment Services (ES) providers to achieve outcomes. In addition, these organizations are required to have been recipients of MTCU funding within the last five years. ES service providers bridge the gap between employers seeking workplace skills to meet their business needs and individuals seeking employment. Organizations currently funded as Local Boards Organizations currently funded as Local Boards that have demonstrated expertise in supporting Employment Ontario (EO) service providers to achieve outcomes. These organizations are required to have been recipients of MTCU funding during the 2013-14 fiscal year. Local Boards are community-based groups whose primary role is to assess local labour market conditions and work with community stakeholders to address local labour market issues. Service Delivery Network Development Fund 4 Organizations in partnership with an LBS support organization, an EONDF funded organization or a Local Board Partnerships between two or more organizations, one of which must be either an LBS support organization, a previously funded EONDF organization or a local board can be considered for funding. In these partnerships, the project lead must be the LBS support organization, previously EONDF funded organization or a Local Board. Letters of Commitment Letters of Commitment must be submitted if the project proponent is partnering with another organization. Letters must include the following information and be signed by individuals with signing authority for the partnering organization: a statement of agreement with the partnership’s objectives and outcomes; the list of the partner’s specific commitments to the project and roles; and, the partner’s commitment to fulfilling its specific obligations in the project proposal. Organizations eligible for partnerships The following types of organizations are eligible for partnership with an LBS support organization, previously EONDF funded organization or local boards: non-profit or social service organizations; industry associations/employer organizations; employee organizations; MTCU funded employment and training providers (LBS Service Providers, ES Service Providers); First Nations organizations; Métis organizations; Inuit organizations; municipalities; private consultants; and, local planning groups/ community action groups. Partnership(s) between LBS support organizations, previously EONDF funded organizations and Local Boards Partnerships between LBS support organizations, previously EONDF funded organizations and Local Boards will be considered provided that one of them is the project lead. Ineligible Organizations The following organizations are not eligible for partnership: other Provincial government ministries or agencies; and, Service Delivery Network Development Fund 5 federal government departments or agencies. 4. ROLES AND RESPONSIBILITIES Project Proponents The concept paper and detailed project proposal must be submitted electronically by the project proponent. A Call for Proposal Application Package will be distributed to applicants whose concept papers are approved. The project proponent is the signatory to the agreement, The project proponent has complete accountability to MTCU for all funding and project requirements. Without limitation, the project proponent is responsible for the protection of privacy if the project involves the collection, use or disclosure of personal information, The project proponent has responsibility for all financial reporting and reporting on the project. Project proponents in Partnerships In addition to the roles and responsibilities of project proponents outlined above, the following apply to project proponents who are the project lead in partnerships: for accountability and agreement management, the project proponent must apply for the project and be solely responsible for the project and for meeting reporting requirements; the project proponent has complete accountability to MTCU for all funding and project requirements and will be the decision-making authority for the partnership in all matters related to the agreement; the project proponent has responsibility for receiving, administering, and allocating funds to any partner organizations; the project proponent may develop formal agreements and/or memorandums of understanding with their partners to whom funding may be flowed, and for the purposes of clarifying the project; and, for the detailed project proposal to be considered, the project proponent must submit a Letter of Commitment from each of the partnering organizations, including one from the project proponent, named in the project proposal. Ministry of Training, Colleges and Universities The Ministry will: Review and approve proposed projects based on the SDNDF Guidelines; Confirm SDNDF projects through a letter from the Director of the Service Delivery Branch; and, Release SDNDF funding to approved organizations upon signing of the agreement by both parties. Service Delivery Network Development Fund 6 5. ELIGIBLE PROJECTS To be considered eligible for the SDNDF, proposals must: address the annual SDNDF business priorities; meet a demonstrated need of the EO network; be project-based and not dependent upon future funding; have defined start and end dates and must be completed by March 31st of the contract’s fiscal year; include a plan of how products or services are accessible to the EO network; demonstrate how the project does not duplicate current or previously funded projects; develop a project (products/services) that meet clear writing and design principles; and, consider cultural and linguistic factors in the development of the deliverable(s). Projects may include: research papers focusing on best practices and innovative approaches for service delivery; training workshops including “Train the Trainer” events; assessments, tools and resources supporting practitioners and service providers to enhance service delivery and capacity; adaptation of existing OALCF products and materials for online learning and/or American Sign Language (ASL); development and implementation of learner gains tools ; competency-based curricula that aligns with the OALCF; and, resources that address Ontario Programme for the International Assessment of Adult Competencies (PIAAC) results. All OALCF projects must support LBS eChannel service delivery and be accessible to all streams. Ineligible Projects SDNDF funding will not be approved for: projects better suited to other government programs or funds; annual activities, such as conferences, except where it is clearly demonstrated that the outcome(s) will improve the capacity of EO service providers; projects that are national in scope unless funding from the federal or other provincial governments is also approved and there is a demonstrable benefit to Ontario; and, Service Delivery Network Development Fund 7 projects of a political or sectarian nature. 6. DURATION Under the SDNDF fund, all eligible organizations must be able to complete projects within 10 months. 7. FUND PRINCIPLES AND CONSIDERATIONS The SDNDF is a project-based fund to support specific development initiatives. It will cover the direct operating costs of developing and delivering approved projects. The project amount contributed to each project will vary depending on the project. Projects can be funded up to a maximum period of one fiscal year. There is no prescribed maximum and minimum funding amount for eligible proposals. Within the funding available, MTCU will approve proposals that demonstrate the most impact and value for money and directly support the development of the EO’s third party service provider network. The SDNDF provides funding that is: based on the business priorities; and, discretionary and allocated on an annual competitive basis. 8. APPLICATION PROCESS MTCU will administer the application process by: posting the SDNDF Guidelines and Call for Proposal Application Package on the Employment Ontario Partners’ Gateway (EOPG) website to invite eligible organizations to apply; receiving Concept Papers, described in the Application Package; reviewing and evaluating Concept Papers and selecting Papers that best support SDNDF priorities; advising all organizations on the status of their Concept Papers; requesting organizations whose Concept Papers have been selected to submit detailed project proposals reviewing and evaluating detailed project proposals, making a decision regarding funding allocations, and informing all successful organizations. Service Delivery Network Development Fund 8 Note: Acceptance of a Concept Paper and the submission of a detailed project proposal do not guarantee the project will receive funding. 8.1. Concept Paper Criteria Organizations must submit a Concept Paper as part of the application process. APPENDIX A: Concept Paper Template must be completed by applicants. 9. CONFLICTS OF INTEREST The Ministry seeks to avoid conflicts of interest, both real and perceived, during the submission of the Concept Paper and Project Proposal. Conflicts of interest include, but are not limited to: situations or circumstances that could give a project applicant an unfair advantage during the process; and/or, the offer or giving of a benefit of any kind, by or on behalf of a project applicant to anyone employed by, or otherwise connected with, the Ministry. During the call for proposals and review period the Ministry will not accept phone calls on the proposal and process. To eliminate an unfair advantage, the Ministry will direct project applicants to forward questions by email to SDNDFProject@ontario.ca by a set deadline date. The Ministry will post all questions and answers to the EOPG for all project applicants to access. 10. MONITORING PROCESS A key mechanism for ensuring accountability is monitoring agreement activities. Projects are monitored by Ministry staff on a regular basis to ensure project activities and timelines are met in accordance with the terms in the SDNDF agreement. The Ministry monitors projects to obtain updates on project progress in meeting its objectives and outcomes. Some of the activities conducted by the Ministry may be include: monthly and/or quarterly activity and financial reporting; discussions via telephone; and, correspondence by mail or e-mail. 11. PROJECT COMPLETION PROCESS A project is considered complete once Ministry staff receives: the reports outlined in Section 4.4 Reporting and Audit of the SDNDF Guidelines; Service Delivery Network Development Fund 9 electronic copies of products and/or materials developed during the project (e.g. research paper, survey questions and results, presentation and/or training materials, etc.); and, the final project report. Ministry staff reviews the final report and determines if the project achieved its deliverables and objectives. The remaining 25% of funds are released upon project completion. Projects must be completed within the fiscal year April 1st – March 31st of the following year. Extensions to project completion are not allowed beyond March 31st of the fiscal year in which the project was approved. 12. EVALUATION REPORT An evaluation report must be conducted by an independent reviewer that attests to the quality and relevance of the final product. The Ministry requires organizations to submit their evaluation report no later than 90 days following project completion. The Evaluation Report Template will be included in the Call for Proposal Application Package. Service Delivery Network Development Fund 10 APPENDIX A: CONCEPT PAPER TEMPLATE Before submitting a proposal, all eligible organizations must first submit a Concept Paper using this template. If the Concept Paper is approved, the organization will be invited to submit a proposal. INSTRUCTIONS All sections of this template must be completed. Concept Papers must be submitted by January 31, 2014. Late submissions will not be accepted. Contact Information Legal name of organization: Type of organization (refer to section 3 of the SDNDF Application Package): Project contact name: Mailing Address Telephone: Street: Fax: City: Email: Province: ON Postal code: Proposal Information Name of Proposal: Name of partnering organization(s) if applicable: Project start date: A. Total Cost of Project Project end date: B. Partner and proponent contribution $ $ C. Amount requested from MTCU (Subtract B from A) $ Indicate the business priority(s) addressed: Targeted initiatives to improve service providers’ capacity to assist vulnerable population and groups underrepresented in the labour market to: Complete and progress in the employment goal path; and/or, Prepare for, obtain and maintain employment. Targeted initiatives to improve service providers’ capacity to assist apprentices or individuals interested in apprenticeship to: Acquire the LBS training needed to access, maintain, and complete apprenticeship training; and/or, Prepare for apprenticeship, find an employer, complete apprenticeship and find related employment. The development of literacy and essential skills materials that support and enhance the LBS program. Learning materials include: OALCF related curriculum; assessment tools that inform learner gains; and resources that address Programme for the International Assessment of Adult Competencies Service Delivery Network Development Fund 11 (PIAAC) results for Ontarians The development of resources, tools and best practices to build service providers’ capacity to improve local workforces to: Provide outreach and deliver LBS training to employed Ontarians who need to improve their literacy and basic skills to maintain or upgrade their employment; and, Engage and partner with employers to assist them in meeting their skilled labour needs through the ES. The development of resources, tools and best practices that enhance connections and referral pathways between MTCU’s Employment Ontario programs and through the Ministry of Citizenship and Immigration, the Ministry of Community and Social Services, the Ministry of Children and Youth Services and the Ministry of Education. Project Summary Provide a brief synopsis of the project including how the project addresses the following: Need within the network (150 words max): The target audience(s) (100 words max): Activities to be undertaken (e.g. products, deliverables, etc.) (150 words max): Indicate what language(s) to be used for any products or services (10 words max): Benefit to the Employment Ontario Network Briefly elaborate on how the proposed project addresses the following: Annual Business Priorities (150 words max): Scope of Impact (how the project will benefit the network) (100 words max): How you propose to measure the impact of the project (100 words max): Service Delivery Network Development Fund 12 APPENDIX B: Organizations previously funded by Employment Ontario Network Development Fund (EONDF) A Commitment to Training and Employment for Women (ACTEW) Adult Basic Education Association (ABEA) of Hamilton-Wentworth Association of Colleges of Applied Arts and Technology of Ontario (ACAATO) CESBA (Ontario Association of Adult and Continuing Education School Board Administrators) College Sector Employment Services (CSES) Colleges Ontario Community Literacy of Ontario (CLO) Consortium of Agencies Serving Internationally-Trained Persons (CASIP) CS Vanier Durham Region Employment Network (DREN) Eastern Regional Working Group (ERG) Employment Assistance Resource Network Hamilton Employment Sector Council London Middlesex (ESCLM) Essential Skills Ontario First Work La Cité Collégiale Laubach Literacy Ontario (LLO) Literacy Link Eastern Ontario (LLEO) Literacy Network Northeast Inc. Literacy Ontario Central South Lutherwood Metro Toronto Movement for Literacy (MTML) Mid North Network for the Development And Coordination of Adult Learning Northern Regional Group Ontario Association of Youth Employment Centres (OAYEC) Ontario Native Literacy Coalition Ontario Network of Employment Services Training Projects (ONESTEP) Ontario Network of Employment Skills Training Projects Peel-Halton-Dufferin Adult Learning Network Project Read Literacy Network (Waterloo-Wellington) Sault Community Career Centre Simcoe/Muskoka Literacy Network St. Lawrence College Tri-County Literacy Network WIL Counselling and Training for Employment Service Delivery Network Development Fund 13 APPENDIX C: List of LBS support organizations Adult Basic Education Association of Hamilton-Wentworth AlphaPlus Centre / Centre AlphaPlus Association of Colleges of Applied Arts and Technology of Ontario Centre Franco-Ontarien des Ressources en Alphabétisation (Sudbury) Inc. CESBA (The Ontario Association of Adult and Continuing Education School Board Administrators) Coalition Ontarienne de Formation des Adultes Community Literacy of Ontario Inc. Contact North/Contact Nord Deaf Literacy Initiative Essential Skills Ontario Laubach Literacy Ontario Literacy Link Eastern Ontario Inc. Literacy Link Niagara Inc. Literacy Link South Central Literacy Network Northeast Inc. Literacy Network of Durham Region Literacy Ontario Central South Metro Toronto Movement for Literacy Ningwakwe Learning Press Northwestern Ontario Literacy Network Ontario Native Literacy Coalition Ottawa-Carleton Coalition for Literacy / Regroupement d'Ottawa-Carleton Pour L'alphabétisation Peel-Halton-Dufferin Adult Learning Network Project Read Literacy Network (Waterloo-Wellington) Quality in Lifelong Learning Network Inc. Simcoe/Muskoka Literacy Network The Mid-North Network for the Coordination and Development of Adult Learning Tri-County Literacy Network Service Delivery Network Development Fund 14 APPENDIX D: Organizations currently funded as Local Boards Durham Workforce Authority Workforce Planning Board of York Region & Bradford West Gwillmbury Toronto Workforce Innovation Group Peel-Halton Workforce Development Group Simcoe Muskoka Workforce Development Board Eastern Ontario Training Board Workforce and Personal Development (Ottawa) The Labour Market Group of Renfrew & Lanark 1000 Islands Region Workforce Development Board East Central Ontario Training Board Workforce Development Board Elgin Middlesex Oxford Workforce Planning & Development Board Four County Labour Market Planning Board Niagara Workforce Planning Board Sarnia Lambton Workforce Development Board Workforce Planning Board of Grand Erie Workforce Planning Board of Waterloo Wellington Dufferin Workforce Planning Hamilton / Planification de main d'oevre de Hamilton Workforce Development Board Windsor Essex Chatham-Kent Workforce Planning Board The Labour Market Group (North Bay) Sudbury & Manitoulin Workforce Partnership Board Algoma Workforce Investment Committee Far Northeast Training Board North Superior Workforce Planning Board Northwest Training and Adjustment Board Service Delivery Network Development Fund 15