Tufts University The Librarians’ Guide (Revised FY’08) I. Tufts University and its Libraries A. Mission Statement The Tufts University libraries shape and define information resources, services, access, and delivery to meet the changing needs of the Tufts University community. Forming the intersection of Tufts University's education, research, and technological agenda, the libraries advocate for appropriate policy and technology to facilitate scholarly communication. Uniquely positioned to understand both traditional and electronic media, the libraries are the gateway to information resources, providing broad based education, communication, and support for the curriculum and research at Tufts in an environment that fosters collaboration and partnership. B. Organization of Tufts University Tufts University, founded in 1852, is an independent nonsectarian university serving approximately 8400 students on three campuses in Boston, Medford and Grafton, Massachusetts. Tufts offers degree programs at both the undergraduate and graduate levels in a variety of liberal arts, sciences and professional areas. The Faculty of Arts, Sciences and Engineering, located on the Medford Campus, is the largest division of the University and includes the School of Arts and Sciences and the School of Engineering. The School of Arts and Sciences consists of the College of Liberal Arts , the Graduate School of Arts and Sciences, and the College of Special Studies. Other educational programs include: the Gordon Institute, Tufts Summer Session, Tufts University European Center, and several other centers and institutes. There are also combined degree programs with the New England Conservatory of Music and with the School of the Museum of Fine Arts. The Fletcher School of Law and Diplomacy provides professional training and education at the graduate level in a broad range of programs in international studies. The Boston campus includes the School of Medicine, School of Dental Medicine, Sackler School of Graduate Biomedical Sciences, Friedman 1 School of Nutrition Science and Policy, Jean Mayer USDA Human Nutrition Research Center on Aging. The Tufts-New England Medical Center, the principle teaching hospital for the School of Medicine, is also located in the Boston Campus area. As the only college of veterinary medicine in New England, the Cummings School of Veterinary Medicine on the Grafton campus serves as an important resource for educating future veterinarians, for providing clinical veterinary services to animal owners throughout the region, for serving as a resource to regional animal health specialists, and for emphasizing new dimensions, such as ethics, wildlife, conservation, public health, human-animal relationships, where contributions of veterinary medical knowledge are of increasing value to all of society. C. Organization of the Tufts Libraries All Tufts Libraries are open to, and serve, all members of the Tufts community regardless of school affiliation. Together the libraries subscribe to approximately 4,300 periodicals and hold licenses to 15,000 electronic journals. The Tufts University 20062007 Fact Book listed the combined number of volumes in the Tufts libraries as 1,177,130. The total number of professional and support staff is approximately 130 persons and is supplemented by student assistants. Tufts is a member of the Boston Library Consortium (BLC) and many other cooperative library networks through which students, staff and faculty members may gain access to the resources of other academic and research libraries in New England. Through interlibrary loan and electronic document delivery, the Tufts community gains access to material held in collections throughout the world. The Tufts Libraries provide access to their collections reciprocally. Medford Campus The Tisch Library and the Ruth Lilly Music Library provide resources and services for Arts, Sciences and Engineering faculty, staff, and students. The Edwin Ginn Library serves The Fletcher School of Law and Diplomacy and contains collections in international studies, law and diplomacy. 2 Digital Collections and Archives supports the Tufts Digital Library, Records Management Program, and University Archives and Manuscript collections. University Library Technology Services (ULTS), housed at the Tisch Library and reporting to the Provost's office, serves all the Tufts libraries in support of overall library technology. The ULTS coordinates library technology with university-wide technology initiatives and planning. Boston Campus The Hirsh Health Sciences Library provides resources and services for the Friedman School of Nutrition Science and Policy, Sackler School, School of Dental Medicine, School of Medicine, Tufts-New England Medical Center, and the Jean Mayer USDA Human Nutrition Research Center on Aging. The library collects in the fields of clinical medicine, dental medicine, nutrition, and basic sciences, maintains several areas with computers and computer labs, and participates in TUSK, Tufts University Sciences Knowledgebase, the health sciences schools’ digital curriculum project. Grafton Campus The Webster Veterinary Medical Library contains the largest animal health collection in New England. In addition to clinical veterinary medicine, other fields include wildlife and conservation medicine, veterinary practice management, ethics and animal welfare. The library manages the veterinary school’s participation in TUSK, the health science schools’ digital curriculum project. D. Library Technology 1. Integrated Library System The Tufts libraries are linked by the Millennium integrated library system from Innovative Interfaces, Inc. The system was implemented in 2004 after a successful migration from our DRA Classic system which was installed at Tufts in 1986. In addition to the traditional features of an integrated system (acquisitions, serials control, cataloging and the public catalog) Millennium also includes modules for OpenURL resolution (WebBridge), electronic resource management (ERM) and federated searching (Metafind). WebBridge was implemented in 2005. ERM will debut in 2007. 2. 3 Public Access Computing The libraries on each campus include public access computers and network jacks and wireless networks for laptop computing. The libraries share licensed electronic resources through linked web pages that are provided for Tufts patrons only through the libraries' proxy server. 3. Library Webpages All libraries have public webpages on a shared server, linked from http://www.library.tufts.edu/. In addition, ULC teams have a website at http://libstaff. E. Library Council The University Library Council (ULC) is composed of the Directors of the Tisch Library, the Ginn Library, the Health Sciences Library, the Webster Family Veterinary Medical Library, the Digital Collections and Archives (DCA), and the Director of ULTS. It is chaired by one of its members. The Associate Provost serves as an ex officio member. (See ULC ByLaws) The ULC is the decision-making body for items that affect all Tufts Libraries in the following areas: librarian promotions, creation of and appointments to university-wide library committees, library automation and technology, membership in the Boston Library Consortium, collection management, and outside contracts. The Library Council drafts the strategic plan for the libraries which is administered by library teams. F. Library Teams The ULC convenes University-wide library teams, sending charges and appointment letters in June. Teams select their team leaders. Library directors review the team memberships annually to assure that their library has adequate representation. The current teams and their membership and charges are found at the Tufts Libraries Team Pages. All teams are expected to post their minutes to the staff website as soon after the meetings as possible. G. Boston Library Consortium Task Forces Tufts is a member of the Boston Library Consortium, a co-operative association of 19 academic and research libraries. Its goal is to strengthen services to users of the member libraries. The ULC appoints members to represent Tufts libraries on Boston Library Consortium task forces. The Director of the Tisch Library shall be the 4 representative of the ULC to the BLC Board of Directors and shall represent the ULC in all matters. Tufts' representation on other BLC committees may rotate among the Tufts Libraries. The current BLC task forces, their membership, charges, minutes and reports are available on the BLC website. Each task force maintains a listserv to disseminate information and solicit input. The BLC also appoints and charges ad hoc committees as needed. In addition to the standing task forces, the BLC assists in setting up BLC Communities of Interest. The BLC Board of Directors is notified by interested parties that they would like to start a Community of Interest, then the group is free to meet. Involvement is voluntary and open to all staff from BLC libraries. II. Professional Development All librarians at Tufts are encouraged and expected to participate in professional activities to continue their own development, to advance the profession, and to enhance service to the library. The Tufts libraries support their librarians in these activities in a number of ways. Librarians may request support for their activities in the form of reasonable use of copy machines, telephones, fax machines, computing resources, student assistance (Tisch Library and DCA only), access to databases, and other library resources. Professional leave for released time and library-supported travel may be requested. The director of an individual's library will grant requests depending on the budget and staff priorities. Supervisors and colleagues are encouraged to mentor librarians in professional development by sharing their knowledge of professional activities and other development opportunities. Links to a wide variety of training opportunities through associations, societies, and training organizations can be found on the ULC Staff Development & Training Wiki. A. Association Activities Each individual library will establish a process to approve, prior to registration, all arrangements for released time and financial support for librarians attending regional and national conferences. Supervisory approval is the only requirement for attendance at local and nearby regional meetings for which reimbursement is not being requested. Each year all librarians are asked to indicate to their library directors, through their supervisors, which professional meetings and conferences 5 they wish to attend. Permission to attend and financial support for registration and travel expenses are provided according to the needs and budgets of the individual libraries. If conflict arises, priority for support is given according to the following guidelines: Among librarians, first priority is given to: those presenting papers, serving on committees or panels or participating in programs; candidates for office or officers of professional organizations; designated representatives of their library or professional association; those requested to attend by their directors in order to gain specific knowledge or expertise. Second priority is given to those who are continuing their activity or seeking to become active in a professional association. B. Research The libraries recognize the importance of individual research contributions to the profession as a means of advancement and a condition of advancement to the highest rank. In general, as with other professional activities, librarians will do this work as an adjunct to, and as part of, their regular professional tasks. Such activities are described later in Review of Documentation and the Decision Process. In all cases, librarians contemplating a research project for which some form of institutional support of either time or money may be needed should discuss the project in advance with their supervisor and their director. C. Continuing Education Participation in continuing education, both formal and informal, is expected of all Tufts librarians. Tufts University offers tuition remission or reimbursement under certain circumstances. Refer to the Tufts University Employee Handbook for details. Staff development programs may be conducted throughout the year within the university library system and the BLC. The Human Resources Organizational Development & Training team and University Information Technology Training & Documentation Department offer programs designed to enhance work-related skills. Courses are announced regularly and all staff members are encouraged to participate, with the supervisor's approval. 6 Librarians may attend specific workshops, seminars or institutes offered elsewhere with the permission of their supervisor and/or their director. These activities will give librarians the chance to improve their workrelated skills and/or to view their work in a larger context of serving the library and university community and beyond. Involvement in university life also offers opportunities for librarians to grow and contribute as academic professionals. Academically sponsored educational and cultural events on campus and the work of committees, organizations and other university groups can open avenues leading to university service. III. Appointments and Promotions Concurrent with the University grades and bands the libraries institute a ranking scheme based on years of professional librarianship. These ranks, although similar to other academic institutions, are specific to Tufts University. The following details delineate these ranks and the criteria for attaining each level. A. Status Librarians are considered administrative staff insofar as grade, pay and grievance matters are concerned, with librarian rank levels corresponding to Tufts University broad-banding levels. (See Tufts University Employee Handbook.) It is University policy that librarians undergo formal review for purposes of promotion. Library directors are outside the promotion and review process as described in this document. B. Appointments Standard University practices for professional personnel appointments shall be followed. Newly hired librarians with previous experience and advanced training may be appointed to any rank consistent with their qualifications. The director of the hiring library shall determine the rank of the individual being hired It is recommended that an appointment letter from the director state the rank to which the librarian is being appointed the earliest date the librarian is eligible for promotion, and the following sentence: "Please refer to the Librarians' Guide for full information on the policies regarding professional development, appointments, and promotions of librarians." 7 C. Ranks 1. Rationale for Ranking In an academic institution, librarians contribute to the academic and scholarly needs and requirements of the internal and external community. Ranking rewards of these contributions by providing official recognition of the knowledge and experience brought to the position by an individual, and acknowledges on-the-job progress and excellence in performance. It serves as an internal mechanism, defined by Tufts University Libraries, for recognizing professional development in terms of service to the University and to the profession. 2. Definition of Ranks All librarians shall be appointed to one of the ranks described below. Job titles, as determined by the home library and Human Resources, are independent of rank. AFFILIATE: This entry level rank is assigned to an individual with a master's degree in library science or its equivalent and with less than 2 years professional experience. ASSISTANT: An individual qualifies for this rank after a minimum of 2 years as an affiliate at Tufts OR 2 years professional experience, and demonstration of effective job performance and participation in professional activities. ASSOCIATE: This third level is a senior rank. An individual qualifies for this rank after a minimum of 3 years as Assistant OR at least 6 years of professional experience, and demonstration of effective job performance, contributions to the profession and service to the Library and University communities. LIBRARIAN: This is the highest rank within the system. An individual qualifies for this rank after at least 6 years as Associate OR at least 12 years of professional experience, and must demonstrate consistent achievements in job performance, in contributions to the profession and in service to the Library and University communities. “Years” shall be defined as years working in a professional capacity for 17.5 or more hours per week, or that equivalency, at Tufts or elsewhere. D. 8 Promotions 1. The Promotions Team The process of promoting librarians is the responsibility of the Promotions Team. The team consists of three to five members including an alternate, the alternate to serve in any case of conflict of interest. There is at least one member each from the Tisch, the Hirsh Health Sciences Library, and as available a member from the Ginn Library, Webster Veterinary Library, and DCA Library. Terms shall be for three years. At least two new members, or one member and the alternate, shall be added each year. If there is an appeal process, a representative of the Human Resources Department serves as an ex officio member of the team. . The ULC prepares letters of appointment and announces the membership of the Promotions Team for the upcoming academic year. The primary responsibility of the Promotions Team is to assess colleagues' contributions to the Library, the University, and the profession of librarianship. The main criterion for promotion is significant contributions to the profession. 2. Eligibility and Criteria for Promotion Librarians may apply for promotion upon reaching the minimum years of service for the higher rank as specified in the Definition of Ranks. Librarians at Tufts University are evaluated in the areas of librarianship, professional experience, and contributions to the profession in terms of research and service. (See below and also Appendix A.) Service to the University and library-related service to the larger community are also strongly considered. The weighting of these areas is described in Appendix A. Quality (excellence) and quantity (productivity) of contributions are assessed in as balanced and fair a way as possible through the evidence the candidate presents. Especially at the higher ranks and especially in regard to professional association activity and research, the Promotions Team looks for evidence of sustained productivity and independent thought. Innovation and originality of contribution are valued in all categories of assessment. Criteria for the various categories follow below: 9 a. Librarianship Academic librarianship furthers University programs of instruction, research and service through planning, implementation and evaluation of programs for acquisition, organization and retrieval of recorded information. To carry out these responsibilities, librarians must have knowledge of the structure and nature of scholarly communication, of the ways in which people acquire and process information, and of the means by which information is stored and retrieved. Excellence in job performance, the primary qualification for a merit increase, is only one aspect of academic librarianship, and is considered during the promotion process in conjunction with other achievements. The Promotions Team assesses the documentation provided for evidence of quality performance and recognition in this area. Examples of the types of evidence to be considered are: 10 Ability to translate job functions into the more general goals of the library system and the University Ability to work effectively with others, as demonstrated by team and committee participation Ability to promote library resources and services to users Ability to effectively manage and/or devise innovative methods for information, materials, serials, acquisitions, or cataloging activities Ability to design, implement, or refine mechanisms for organization and retrieval of information Organizational, supervisory, and/or administrative ability Teaching ability, as demonstrated by database searching, course-related instruction and library instruction, curricula support and instruction of colleagues Creativity, originality and innovation, especially as demonstrated by implementation, administration and evaluation of staff and program development Publication of articles in internal publications, bibliographies, by-laws, internal reports, news releases, procedural manuals, etc. Continuing education, e.g., either further formal study or self education in librarianship and b. information science, in new developments in the field, in languages, or in other areas of subject specialization Involvement in the work of consortia and other cooperative library endeavors Library outreach programs Awards, fellowships and honors Contributions to the Profession Contributions to the profession include research and service. The Promotions Team assesses the documentation provided for evidence of quality performance and recognition in these areas. i At the Assistant level, membership and participation in professional associations are sufficient to satisfy the service requirement. Participation in research activities is not required. At the Associate level, proficiency in research and service are encouraged but not required. At the Librarian level, proficiency must be demonstrated in both research and service. Research Research in librarianship expands the knowledge bases of library and information science. Relevant subject area research contributes to the knowledge base of University programs. Research and scholarly activities may include: Publication, or confirmation of pending publication, of the following in print or electronic format: o o o o o 11 Articles, preferably in refereed journals Bibliographies Books, monographs, technical reports, chapters of books Book reviews Thesauri o o o o ii. Statistical compilations Exhibition catalogs Information technology applications Other research publications (e.g., abstracts, collection catalogs, etc.) Papers presented at professional meetings and conferences Reports, proposals, grants and contracts to support research, preferably as consultant, project manager, or principal investigator Creative works of substance and critical recognition, in an area of relevant subject expertise including published poetry and photographs, exhibited paintings, etc. Service Service is involvement in professional, university, and community activities related to the mission and goals of Tufts University, its libraries and the library profession. Only library-related community activities are considered for promotion. Service activities may include: 12 Professional and scholarly service o Membership, participation, offices, committees, task forces and assignments in organizations o Presentations at professional meetings o Workshops and conference participation o Editorship and editorial consultation o Refereeing proposals and publications o Consulting for libraries and organizations o Teaching of library related classes/courses/workshops outside of Tufts University o Awards, fellowships, and other honors o Involvement in consortia University service o 3. Membership or participation on committees, study teams, task forces or other groups o On-campus speaking engagements o Formalized teaching and/or preparation of teaching materials beyond standard bibliographic instruction o Student advising o Awards, fellowships, and other honors Library-related community service o Community organizations: i.e., active participation, offices, committees, or advisory groups o Invited presentations o Workshop and conference participation o Community and public activities as a representative of Tufts University o Awards, fellowships and other honors Procedures for Promotion Participation in the promotion system is voluntary and the librarian may decline or defer consideration for promotion. All aspects of the promotion process are confidential. a. Candidacy On July 1 the directors notify all librarians who by reason of length of service or time in rank will be eligible for promotion on October 1. Individuals must have the required number of years for the respective promotion level by October 1st of that year. Librarians who wish to be considered for promotion must submit an application (Exhibit A) to the Promotions Team by October 1. Additional supporting information can be submitted until October 15. The application packet must be submitted electronically (or vial scanning) to libpromo@elist.tufts.edu and must include: 13 Job description Supporting letter from current supervisor Application for Promotion (Exhibit A) Documentation supporting promotion request, organized and labeled in the categories of librarianship, research, and/or service with list or index identifying the documents as outlined in Eligibility and Criteria for Promotion (p. 9). Note that each document must be assigned to only a single category: librarianship, service, or research. Examples of documentation include, but are not limited to: Books, articles, chapters or other print and/or Web publications Copies of reports, policies or other documents which the candidate contributed to or was responsible for Description of individual contributions to committees or other groups Description of educational achievements Professional critiques of work, citations, etc. Current resume Cover letter summarizing the contents of the promotion packet or document The promotions packet should only consist of materials completed since the date of the last application submitted which resulted in a successful promotion. Previous achievements may be described as a way of providing context for an applicant's overall career, but the materials for consideration should date from the last successful application. The packet may also include additional letters of recommendation, professional critiques of work, and any other relevant documentation.. URLs are sufficient for websites. Candidates should also refer and pay close attention to Appendix A: Professional Experience and Weighting of Criteria, Appendix B: Application Guidelines, and Exhibit A: Application for Promotion Form. b. Review of Documentation and the Decision Process The Promotions Team meets to review and evaluate the documentation presented by the candidate and makes a recommendation to the ULC in accordance with the following guidelines: 14 If questions of accuracy of information arise concerning the candidate's documentation, the Promotions Team makes reasonable efforts to determine the correct information and may ask for additional supporting documentation The Promotions Team makes recommendations to the ULC concerning the promotions, documenting its reasons by November 15. The written report indicates the basis for support or non-support, with reasonable specificity, to give the ULC a basis for its decision. This report becomes the basis for ULC’s recommendation letter to the Provost’s Office. The ULC reviews the recommendations. If it does not agree, it remands the case(s) to the Promotions Team with specific reasons by December 15. The Promotions Team reconsiders the remanded case(s) and resubmits its decisions to the ULC no later than January 15. Favorable decisions are approved by the ULC. The ULC may publicize the promotions to the University community. By January 20 the chair of the Promotions Team sends written notification to unsuccessful candidates with an explanation of why the candidacy was denied, as well as notification of tentative promotion to successful candidates pending approval by the Provost The ULC sends its recommendations for promotion to the Provost for approval by February 1. The Provost confirms the promotions by February 15, to take effect on July 1. . c. Appeal Process Candidates who have not been promoted may file an appeal with the Promotions Team. If the candidate believes that there are grounds to appeal on the basis of discrimination, the appeal should be directed to the Human Resources Department with notification to the Promotions Team and the ULC. All appeals must be filed by March 15. 15 The Promotions Team, including a non-voting representative from Human Resources, considers written evidence submitted by candidates in support of an appeal, and meets with candidates who wish to present oral evidence. The Promotions Team reports its decision on appeals to the ULC no later than April 15. If the decision is negative, the candidate may request a hearing by a committee comprised of directors of the libraries. This request must be made by May 1. The ULC decides on the appeal no later than May 15th. Reports of successful appeals are forwarded to the Provost for approval no later than May 20. Actions on appeals are reported to the candidates by the ULC no later than June 1. 4. Promotion Timetable 16 Spring: ULC appoints Promotions Team for upcoming year July 1: Candidates notified by directors of eligibility and invited to submit application and documentation Oct 1: Candidates must meet the required years of experience at the time of application. Deadline for candidates to submit application and documentation Oct 15: Last date for submission of additional documentation by candidate Nov 15: Decision of Promotions Team forwarded to ULC Dec 15: Completion of review by ULC; ULC may remand to Promotions Team Jan 15: Report by Promotions Team to ULC on review of remanded candidacies Jan 20: Notification to unsuccessful candidates by chair of Promotions Team, and notice of tentative promotion pending final approval to successful candidates Feb 1: Report on promotions by ULC to Provost for confirmation and announcement Feb 15: Announcement of confirmation of promotions to individuals Mar 1: Announcement of promoted librarians by ULC to all Tufts library staff Mar 15: Deadline for appeal by unsuccessful candidates to Promotions Team or Human Resources Apr 15: Report by Promotions Team to ULC on decisions on appeals May 1: Appeal by unsuccessful candidates to a committee made up of library directors IV. May 15: Report by Library Directors Committee to ULC of decisions on appeals. ULC makes final decision. May 20: Report by ULC to Provost for confirmation and announcement of promotions after appeal June 1: Report to candidates by ULC of decision on appeals July 1: New ranks in effect Procedure for Updating this Document Every year in March (after the promotions cycle is complete), the Promotions Team will review the Librarians’ Guide. The Team will submit edits to librarians in April and will submit final edits to ULC in May. The Team will refine and complete its revisions in early June and submit the Guide for approval to ULC so that librarians who are considering promotion will have a current Guide by July 1. 17 Appendix A: Professional Experience and Weighting of Criteria Rank Professional Experience Required Librarianship Contributions to the Profession Affiliate None 18 2 years as an affiliate at Tufts on or before eligibility cutoff date OR 2 years Assistant 3/4 professional experience prior to applying for promotion 1/4 3 years as an assistant at Tufts on or before eligibility cutoff date OR 6 Associate 2/3 years professional experience prior to applying for promotion 1/3 (Proficiency in service and/or research, with both encouraged) 6 years as an associate at Tufts on or before eligibility cutoff date OR 12 Librarian 1/2 years professional experience prior to applying for promotion 1/2 (Proficiency in service and research) Appendix B: Application Guidelines The following partial list is designed to assist the candidate in organizing his/her promotion packet. This is only a partial list and not intended to be definitive; candidates should use their common sense and judgment in adding other activities to their packet. Note that while some activities may qualify in more than one category (e.g., consulting may be listed under research or service), the candidate may select only one category for each activity. 19 Activity List Under Awards, fellowships, honors Committees, study groups, task forces, other groups a. Within Tufts Library b. Local library organizations c. Within University Conferences: Contributed papers Invited papers Exhibition participation Moderator Other presentation (e.g., poster session) Panelist Consulting Proposals, grants, contracts Publications Bibliographies, internal Bibliographies, published Book or chapters Book reviews, brief Book reviews, exhaustive/comparative By-laws Information Technology Applications Journal articles Newsletters, internal Newsletters, external Refereeing Other (e.g., exhibition catalogs, thesauri, statistical compilations, etc.) Lib/ Svc Lib/Svc Lib Lib/Svc Svc Res Res/Svc Svc Res/Svc Res/Svc Res/Svc Res/Svc Res Lib Res Res Lib Res Lib Res Res Lib Svc Svc Res 20 Exhibit A * APPLICATION FOR PROMOTION TUFTS UNIVERSITY LIBRARIES Name: Library: Department: Position Title: Supervisor: Rank for Which Application is Made: Date of Original Appointment: Date of Last Appointment (if applicable): In addition to this form, I am submitting the following material for review by the Promotions Team: a. b. c. d. Job description Resume Letter of support from current supervisor Supporting Documentation. Please attach a list of all material being submitted as supporting documentation, and note whether it is being presented as an example of Librarianship, Research, or Service. Be sure to write a justification for any activity for which there is no exhibit. [Example: 1. Book Review "Legal Terminology"/Research. 2. Retrospective Conversion Project (project description)/Librarianship. 3. Serials Committee, BLC (committee work description)/Service.] * Highlight this form, then copy and paste it into a word document to create an editable file. Copyright © 2007 Trustees of Tufts College. All rights reserved. 21