User Guide AcuConference AcuConference allows you to hold a live, interactive conference with participants that are remote one from another. Though participants are not present at a single conference venue, AcuConference makes sure that the real essence of a conference is retained through the following means: Host can conduct audio/video-only conference without any slides, or one that is accompanied with slides; Host can appoint one or more participants as co-Hosts or transfer Host control to anyone; Host can play the conference Host/facilitator role by controlling the speaking rights among the participants. Version 7.0 1 AcuConference AcuConference AcuStudio AcuLe@rn AcuManager AcuManager AcuStream R Reeaadd M Mee FFiirrsstt Copyright The content is copyrighted material of Aculearn Pte Ltd. All rights reserved. No part of this publication may be produced, stored in a retrieval system, or transmitted in any form or by any means — electronic, mechanical, photocopying, recording or otherwise — without prior written permission of Aculearn Pte Ltd. Help and Support If you need further support, email us at support@aculearn.com. 4 R Reeaadd M Mee FFiirrsstt Welcome Rich Media Communication. That’s what AcuConference embodies, and that’s exactly what it offers. AcuConference Simulates a conference setting where there is a Host, one or more co-Hosts (as appointed by Host), and participants. Provides features that enable all participants of the web-based conference to engage in live, dynamic discussions and decision-making. AcuStudio Simulates a studio recording environment where you can record, re-record — and edit on the fly — your slides presentation to your utmost satisfaction. Accepts a wide range of document types (PPT, DOC, XLS, PDF, GIF, JPG, BMP, SWF), and able to combine these different file types into one presentation document. If you need a live broadcast to a large audience, AcuStudio is able to simulate that too. Moreover, you can save you live presentation and retrieve it at a later time for content amendment or improvement. If you need something for software training, the One Touch option in AcuStudio is able to simulate a software training session on the desktop screen. It captures all mouse and cursor movements, menu pull-down actions and voice narration, and even the software’s response to your inputs. AcuManager As the heart of AcuLearn’s Content Delivery Network (CDN) architecture, AcuManager not only speeds up delivery of multimedia content over a network infrastructure, it also provides automatic live web-cast and access security. The CDN is able to achieve high-performance multimedia delivery because it pushes content closer to the users. Users then access content from devices strategically placed at the network edge (AcuStream), which is faster and less expensive. AcuStream As the device which is placed strategically at the edge of AcuLearn’s CDN, AcuStream works seamlessly with AcuManager to ensure speedy delivery and to provide scalable architecture for online media delivery, conference and live web-cast. 5 R Reeaadd M Mee FFiirrsstt Recommended Requirements This section lists the minimum hardware and software requirements of each Version 7.0 product. AcuConference and AcuStudio (Recommended) Windows XP Professional and above Office XP and above CPU: Pentium 4 Duo Core RAM: 1 GB Network: Ethernet Microphone Web-Cam If video source is analog, hardware capture card is required AcuManager and AcuStream (Recommended) Any Intel-based sever with: Windows Server 2008 R2 CPU: Pentium 4 Quad Core Dual CPU RAM: 4 GB Fast or Gigabit Ethernet Note: Storage space depends on the amount of contents in AcuManager/AcuStream. As a guide, an hour presentation at 256kbps requires about 150MB of storage space. 6 R Reeaadd M Mee FFiirrsstt Technical Specifications: Video: H.264 D3D, D2D, GDI Plus Direct X 9.0c and above Audio: Speex 16kbps dual overlay UDP mp3 for second audio source Bandwidth Control Priority: Control, Audio and Data Connection Protocol: Proprietary design optimize for Internet Recording: Full screen capture with full mixed audio input (H.264 + AAC) Editing functionality Publish to server Replication of content to AcuStreams according to Virtual Content Delivery Network (VCDN) and replication policies Streaming capability to provide streaming of recorded content to PC, Mac and mobile devices Bandwidth usage: Refer to Bit rate Table Load Balancing and Failover: Routing Table and server response to distribute connections and re-reroute in event of server failure (Optimum Performance Redirection) Server Load: 300 concurrent connections per server (cascade up to maximum of 300 servers) with recommended server specifications Management Report/ Control: Streaming server, User IP, Connection Time, Duration, Connected Session Search capability Archival of old management data Administration rights to terminate session or particular user Security: SSL connection Password control Proprietary transmission control 3rd Party integration: In-built API for developers BlackBoard Learning Management System Moodle Learning Management System AskNLearn Learning Manager System 7 R Reeaadd M Mee FFiirrsstt What’s new? AcuConference 7 is a complete re-design over its predecessors. Having more than a decade of experience, AcuConference 7 re-designs focus on the most important aspect of online video conference. That is to make the application “Simply Simple”. Highlights of the new design: System control: Instead of having the users to setup his picture quality, bit rate, source size etc. AcuConference 7 will determine what the best settings are by analyzing the network loss, display layout, network jitters, render types, CPU power and other user’s operating environment. Put in simply, the user only job is to join the conference through clicking on the hyperlink. Display: Rather than converting users’ documents to our HTML slide viewer and train the users on how to use our tools, we simply do what would be the most comfortable for the users that is to let users use the application that they normally would. AcuConference 7 simply move the entire desktop to the right such as the video participants will see and talk to one another of the left and operate their “normal” desktop on the right. Collaboration: When the users open their documents during the conference, they can assign rights to other participants to present over their documents or make changes to it. This is yet another advantage of not using traditional method of converting documents to JPG or HTML. Once the changes on the documents are finalized, users can click on “File transfer” and send the copies out to the rest of the participants. Hardware encoding and decoding: If your computer comes with CUDA GPU processor, AcuConference will use that to encode and decode video. This will help reduce a lot of CPU usage and allow HD video on Quad Core laptop. 2nd video display: AcuConference knows if you are sharing a media file with other participants. Since sharing of a media file is not as time critical, it will buffer the media data to ensure smoother playback and quality. Of course, AcuConference 7 will determine the type and quality of playback based on its allocated bandwidth. 8 Bit Rate Table Video Increment Source Size 160x120 240x180 320x240 480x360 640x480 800x600 960x720 1280x720 Bitrate Conference Quality 640x480,384 800x600,512 960x720,768 1280x720,1024 1Video 640x480,384 800x600,512 960x720,768 1280x720,1024 2Video 320x240,128 (-128) 480x360,256 640x480,384 800x600,512 4Video 240x180,64 (-128) 320x240,128 320x240,128 (-256) 480x360,256 9Video X 240x180,64 (+64) 240x180,64 (-192) 320x240,128 (+128) 16Video X X X 240x180,64 X X X X 0 1 2 3 4 5 6 7 Data Only 1video +Slide Frame Rate 32 64 128 256 384 512 768 1024 Keyframe 7 15 15 15 15 15 15 15 2s 2s 2s 2s 2s 2s 2s 2s 2V 640x480,384 800x600,512 960x720,768 1280x720,1024 2F 640x480,384 800x600,512 960x720,768 1280x720,1024 Screen,384,3 Screen,512,5 Screen,768,7 Screen,768,7 (-256) 320x240,128 320x240,128 320x240,128 320x240,128 2V 480x360,256 640x480,384 800x600,512 (-128) 960x720,768 (-128) 9 Bit Rate Table 2video +Slide 3video+Slide 4video+Slide 1+5 View Legend: 2V = 2nd video with devices 2F= 2nd video with media files Screen = Screen Share 10 2F 480x360,256 640x480,384 800x600,640 960x720,896 Screen,256,2 Screen,384,3 Screen,512,5 (-128) Screen,768,7 (-128) 320x240,128 320x240,128 480x360,256 480x360,256 2V 320x240,128 480x360,256 640x480,384 800x600,512 2F 320x240,128 480x360,256 640x480,384 800x600,512 Screen,128,1 Screen,256,2 Screen,384,3 Screen,512,5 240x180,64 320X240,128 320X240,128 240x180,64 2V 320x240,128 320x240,128 640x480,384 800x600,512 2F 320x240,128 320X240,128 640x480,384 800x600,512 Screen,128,1 Screen,128,1 Screen,384,3 Screen,512,5 240x180,64 240x180,64 240x180,64 240x180,64 2V 320x240,128 480x360,256 640x480,384 800x600,512 2F 320x240,128 480x360,256 640x480,384 800x600,512 Screen,128,1 Screen,256,2 Screen,384,3 Screen,512,5 320x240,128 (+64) 480x360,256 (+64) 640x480,384 (-64) 640x480,384 240x180,64 240x180,64 240x180,64 320x240,128 Table of Contents 1. Definition of Terms and Controls ........................................................................................... 12 1.1 Role of Host ........................................................................................................................ 12 1.2 Role of Co-Host ................................................................................................................... 12 1.3 Role of Participant .............................................................................................................. 13 1.4 Role of Presenter ................................................................................................................ 13 1.5 Speaker ............................................................................................................................... 13 1.6 Participant .......................................................................................................................... 13 1.7 Type of Security .................................................................................................................. 13 1.8 Conference Quality ............................................................................................................. 14 1.9 Conference modes .............................................................................................................. 14 1.10 Video Rotation .................................................................................................................... 14 1.11 Auto Bit Rate....................................................................................................................... 15 2. Creating a Conference Session ............................................................................................... 16 2.1 Software ............................................................................................................................. 16 2.2 Web page ............................................................................................................................ 18 3. Changing user profile/Password ............................................................................................. 20 3.1 User profile (Web page) ..................................................................................................... 20 3.2 Password (Web page) ......................................................................................................... 21 3.3 Password (Software) ........................................................................................................... 22 4. Starting Conference ................................................................................................................ 23 4.1 Software ............................................................................................................................. 23 4.2 Web page ............................................................................................................................ 26 5. Participate in AcuConference session .................................................................................... 28 5.1 Software ............................................................................................................................. 28 5.2 Participating in conference (Access hyperlink) ................................................................... 29 5.3 Web page ............................................................................................................................ 30 6. In the Conference Session .................................................................................................. 32 Figure 1: Default view ..................................................................................................................... 32 Figure 2 : Participant List ................................................................................................................ 33 Figure 3: Slide View Options ........................................................................................................... 34 6.1 Hosting a conference .......................................................................................................... 35 6.2 Presenting in Conference ................................................................................................... 36 6.3 Participating in a conference .............................................................................................. 37 7. Deleting conference room ...................................................................................................... 38 7.1 Software ............................................................................................................................. 38 7.2 Web page ............................................................................................................................ 39 8. Recording ................................................................................................................................ 40 9. Slide Viewer Tools................................................................................................................... 41 9.1 Document Share - Share PPT .............................................................................................. 41 9.2 Document Share – Share Others ........................................................................................ 42 9.3 Screen Share ....................................................................................................................... 43 9.4 Secondary Video ................................................................................................................. 44 9.5 File Transfer ........................................................................................................................ 45 9.6 Poll Manager....................................................................................................................... 46 11 1. Definition of Terms and Controls 1.1 Role of Host The highest authority in the conference session. Host has the ability to: Set the maximum number of speakers – Speaker refer to A/V channel Set the maximum number of participants Set the maximum video resolution Set the type of mode – Interactive (Free to speak), Host Controlled (Invite to speak), Large conference (Boss/secretary) and Video Conference (Shows all video/invite to speak) Set the role of the participants in the session including transferring his Host-ship to another participant Determine how many audio video channels to be opened Record the conference session Invite participant to speak Invite participant to present Revoke speaking rights Change conference session password Disable all video transmissions for everybody Shut down all active participants audio except the Host himself – Attention Function Setting and changing security access code of the session Kick a participant out of the meeting If the Host is disconnected from the session due to network outages, when he can re-enter the session and the Host control will automatically re-assigned to him. If the Host intentionally passed the control to other participants, he still can take back the control of the conference session. To do that, the Host will need to right click on his name on the participant list and select “Set Host”. Upon entering the correct password, the Host control will be returned to him. 1.2 12 Role of Co-Host A participant with the following rights: Authority to raise hand to speak at any point in time The first in line to take over the Host if the Host is accidentally disconnected 1.3 1.4 Role of Participant Ordinary user with the lowest access rights to the room. He will need to: Raise hand to request to speak (if he has finished speaking and wants to speak again, he will need to raise his hand once again) Role of Presenter Can be the Host, Co-Host or Participant. When you take control of the presenter rights, everybody in the conference will follow your slide and layout view. 1.5 Sp e a k e r Participant who has his audio/video channel opened so that he can speak and the rest of the participants in the session can see him. Speakers can click on anytime. 1.6 to take Presenter rights at Participant A user who joins the conference. He can watch the conference session. He can also request to speak (become a speaker). 1.7 Type of Security Access code or domain authentication. 13 1.8 Conference Quality There are 4 types of video qualities: 1.9 (1) 1280 x720 requires 1mbps (2) 960x720: requires 768 kbps (3) 800x600: requires 512 kbps (4) 640x480: requires 384 kbps Conference modes There are 3 types of mode Host Controlled: In this mode, when the participants join the conference session, he is not a speaker and his video is not displayed. He can only watch and listen to other speakers. He will wait upon the Host to assign his role. The participant will not be able to speak in the conference unless the Host invites him or grant his permission to speak. Interactive: In this mode, when the participants join the conference, he will immediately be given speaker’s right. He need not wait for the Host to give permission for him to speak. Video Conference: All participants video are show. However he will not be able to speak until the Host gives him the right. Large Conference: This mode is selected to emulate a typical large conference setting where there is a boss, secretary and large audience. Unlike Host Controlled and Interactive mode, large conference layout display differs for different roles in the conference. The 3 primary layouts for large conference are: Boss: The layout for the boss is multiple video views. Basically, the boss is viewing everybody in the conference. Video of the participants are rotated so that the boss see everybody. Secretary: This role controls the conference. The secretary assigns who to speak, who to present and control the presentation slides of the boss as well. Presenter: When assigned with this role, the presenter can upload and present with slides. During his presentation, everybody in the conference will be watching his video. Speaker: When a person is invited to speak, his video will appear next to the boss. All the participants will be able to watch the video of the boss and the speaker. 1.10 Video Rotation When there are more speakers than available video windows, the hidden speakers will be rotated so that everybody will get a chance to be seen. The talking speaker will NEVER be hidden from view. If the talking speaker is not in window view, he will be brought to view 3 seconds upon 14 detecting his audio. If the user does not want a video channel to be rotated out of view, he can click on Lock Video 1.11 Auto Bit Rate The host can set the maximum video bit rate for the conference session. However, not all the participants in the conference have good broadband connections. In the event where the broadband connection is insufficient, the system will automatically (1) Drop the frame rate of the video (2) Adjust the transmission bit rate for the video (3) Drop the frame rate of Screen Share 15 2. Creating a Conference Session 2.1 Software Here’s how you can create a conference session from AcuConference software. 1. Click Windows Start button. 2. Select All Programs->AcuConference 7->AcuConference 7 or AcuConsole7 -> AcuConsole7. 3. From the task bar, right click Create Conference Room , click Create Conference Room or AcuConference – 4. At Logon to AcuManager dialog box, enter your User name (Userid) and Password. Then, click OK. (If you’re using your personal computer, you may want to check on Auto Login so that you can avoid this step in the future – Right click ->Settings-> Server. Fill in the AcuManager address, User name (Userid) and Password and check on Auto Login 5. Fill the necessary information of the room and select the type of security for this room (Domain Groups or Access Code) to which permission will be granted to participate in conference and enter your Email address to which access hyperlink of this session will be sent. You can set the limit of this session as well as the type of conference you’re creating. Please see the “Definition of Terms and Controls” to get a better understanding. 16 6. Next, click Create. 7. Once conference session is successfully created, an email with hyperlink to your conference will be sent to your specified Email address. The URL is also automatically copied to your clipboard for ease of sending the hyperlink via Online Chat software like MSN or Yahoo by pasting (Cntrl-V) the hyperlink to your invitees. You can forward the email to the participants whom you are inviting to join the conference. 8. If you’ve checked on the “Autostart after creation”, the system will bring you to Audio/Video Settings. Configure your video and audio resources at Audio/Video Settings dialog box below. Click on to select and adjust video devices Click on to select your microphone and click on and talk normally so that your microphone will be set to the correct level before you enter the conference. Click on 9. Click Start to adjust your speaker voulume. to start your conference. 17 2.2 We b p a g e Here’s how you can create a conference session from the web page. 1. Enter the login address of your AcuManager provider into Internet Explorer i.e. (http://AcuManager/login) 2. Enter your Company, Userid and Password 3. 18 Click on “New Conference” 4. Enter the necessary information into the relevant fields. For more information on these fields, see above (Definition of Terms and Controls). 5. Click on “Setup” 6. When the room is created, the following screen appears. Click ‘Next’ 7. Click on ‘Start’ to start the conference session. You may click on “Invite” to send email invitation to your participants. You can also modify the properties of this conference session by clicking on “Modify”. Note: If you have not installed AcuConference software, you will not be able to Invite and Start button. Please follow the system instruction to install the software. 19 3. Changing user profile/Password 3.1 User profile (Web page) When you need to change the user information, click on “User Profile”. In the user profile page, you can change the user information, click on “submit”. The system will save your changes. Some of the user information cannot be changed, for example the first eight fields on the page cannot be changed. Only the administrator has the rights to change them. 20 3.2 Password (Web page) As a user, you have the rights to change your password. Click on “Change Password”, type into your old password, new password, and repeat password again. Click on “Reset” if you want to clear all the fields or “Submit” to send your changes to the system. 21 3.3 Password (Software) 1. Click Windows Start button. 2. Select All Programs->AcuConference 7->AcuConference 7 or AcuConsole7 -> AcuConsole7. 3. From taskbar, right click ->Settings->Password. 4. Key in Server, Company, User name, Old password, New password and Repeat password. 5. Ensure all the information you input is correct, click on ‘Commit’ to save your changes, then click on ‘OK’ to close the setting window. 22 4. Starting Conference 4.1 Software Many a times, you do not start a conference session immediately after creating the conference room. It is likely that you’ve created a conference room, send the invitation to your participants with the access hyperlink. On the date and time of the conference, you can start a conference room by: 1. Select All Programs->AcuConference 7->AcuConference 7 or AcuConsole7 -> AcuConsole7. 2. From the task bar, right click Start Conference. , click Start Conference or AcuConference – 3. Login to the AcuManager 4. From the schedule room list, select the room that you want to start and click on Start or the room that you want to start. Alternatively, you can also double-click on 23 After selecting the conference room, you can click on to send the email invitations (MS Outlook required) to the participants. You can click to copy the link to the conference session and paste it in any messaging system. The steps and details will be explained on Page 52. 24 5. The system will bring you to Audio/Video Settings. Configure your video and audio resources at Audio/Video Settings dialog box . 6. Click Start to start your conference 25 4.2 We b p a g e To start the session from the web page, 1. Enter the login address of your AcuManager provider into Internet Explorer 2. Enter your Company, User ID and Password. 3. Click on room that you want to enter 26 4. Click on “Start” to start conference. You may click on “Invite” to send email invitation to your participants. You can also modify the properties of this conference session by clicking on “Modify”. 5. The system will bring you to Audio/Video Settings. Configure your video and audio resources at Audio/Video Settings dialog box below. 6. Click Start to start your conference 27 5. Participate in AcuConference session 5.1 Software 1. Click Windows Start button. 2. Select All Programs->AcuConference 7->AcuConference 7 or AcuConsole7 -> AcuConsole7. 3. From the task bar, right click Conference. 4. Enter the Host information and your display name as shown below, click Search , click Join Conference or AcuConference – Join . 6. The conference session that is in progress is shown. Select it and click to join the conference session 28 7. Configure your video/audio devices: 5.2 Participating in conference (Access hyperlink) If you are participating in the conference as Co-Host or Participant, here’s what you do. 1. At the scheduled conference date and time, click the conference hyperlink which has been sent to you. 29 Note: If this is the first time you are using AcuConference, the program will be automatically downloaded now. 2. Depending on the security settings of the conference session that you are joining, you may be required to enter user details or access code to participate in conference. 5.3 We b p a g e 1. Enter the login address of your AcuManager provider into Internet Explorer, ie http://AcuManager/login 1. Key in the Host ID on “Attend” box and click “Search” 2. Click on session that you are joining. If the session has already started, you should see that the session is under “Session in progress”. If the session has not started, you can still click on the session and wait for the session to start. 30 3. You will see the details of the session that you are joining. Enter your name and click on “Submit”. 2. Configure your video and audio resources at Audio/Video Settings dialogue box. 3. Click Start to join the conference 31 6. In the Conference Session Figure 1: Default view 32 Figure 2 : Participant List To access participant list, chat area and more controls, move the mouse to the extreme left of the screen 33 Figure 3: Slide View Options Move the mouse to the extreme right to bring out ‘Full Screen’ and ‘Window’ and other options. 34 6.1 Hosting a conference When you start the conference session, you are the Host: 1. You can do the following: Right-click the participant’s name to bring up selections: Set any participants as co-host. Co-host has speaking rights without permission from host Transfer host control Appoint any participant to speak (can also double click on his name) Appoint any participant to present Revoke the speaker status of any participant Kick out participants Click on Conference Control Change conference mode and quality Transfer Host Record the conference session Copy access hyperlink and send invitation email via Outlook Change conference room password. Call Attention: mutes everyone’s audio except the host and the presenter to bring order back to the conference session. 2. To end conference, click at top right corner of window. You can choose to pass the host control in order for the conference session to continue or otherwise. 35 6.2 Presenting in Conference You can be set/invited to be a Presenter by the host/current Presenter. You can also take Presenter control if you are a speaker by: Clicking on the Present button Right click on the ‘Participant list’ and select ‘Take Presenter Control’ Share any documents, you will be asked if you want to take over the Presentation As a Presenter, you can do the following and all participants will follow your layout: Click on the Start tab or Share on the menu bar, share your PPT/other documents, secondary video devices/files, your screen, create polls or transfer files.(Figure 1) See item 9: Slide Viewer tools 36 To close document share, click Change layout views. Click (at bottom left corner) Lock the video of a participant Disable the video/audio of any participant. (Right click on the participant’s video) 6.3 Participating in a conference To request to speak, click To present, click To stop speaking, click again. You can view full screen video display of the participant by double clicking on his video. Press ESC key to return to console view. 37 7. Deleting conference room 7.1 Software You may want to remove the conference room. Here’s how you do it. 1. Select All Programs->AcuConference 7->AcuConference 7 or AcuConsole7 -> AcuConsole7. 2. From the task bar, right click Start Conference. , click Start Conference or AcuConference – 3. At Logon to AcuManager dialog box, enter your User Id and Password. Then, click OK. (If you’re using your personal computer, you may want to check on Auto Login so that you can avoid this step in the future) 4. Highlight the conference session that you want to delete, and click Delete 5. Click OK to confirm deletion. 38 . 7.2 We b p a g e 1. Enter the login address of your AcuManager provider into Internet Explorer 2. Enter your Company, User ID and Password. 3. Check on room that you want to delete and click on “Delete”. 39 8. Recording AcuConference session can be recorded, saved and uploaded to the network. The session saved during AcuConference session is fully compatible with AcuStudio (another quality product from Aculearn). You can use all the editing functions in AcuStudio and upload the session to AcuManager. The session is recorded in ‘Full Screen’ – the entire screen is recorded You must be the Host of the AcuConference session, appointed by the Host to record or if the session is set up to allow everybody to record. To set recording parameters: 1. Select All Programs - AcuConference 7- AcuConference 7 or AcuConsole7 - AcuConsole7. 2. From the task bar, right click , click Settings Or in the Conference session Click on ‘Options’ - ‘Settings’ to configure the recording parameters: Video Bit rate, Video size, Frame rate and Key Frame Interval. To start recording, Click Conference Control – Start Recording. To pause/resume/stop recording, Click Conference Control – Pause/Resume/Stop Recording respectively After you stop recording, you can view it immediately by clicking ‘Open File’ or Open directory’ to open the acmx file location where it is stored. By default it is in ‘My Documents\AcuStudio\conf_record’ folder. 40 9. Slide Viewer Tools AcuConference provides you with handy tools to enhance and control your presentation. These tools are available to the Presenter. 9.1 Document Share - Share PPT Click on Share PPT and browse to the PowerPoint presentation that you want to share. Once you’ve selected the file, the following message appears: 41 This is to to warn you that if you bring out any applications into this area, it will be seen by all the participants. After you click on Accept and Continue, the PowerPoint will open in the slide show mode in the slide viewer area. You can then continue with your presentation using the available functions in PowerPoint slide show. To close PowerPoint sharing, click on 9.2 on the ‘App Bar’ on the left: Document Share – Share Others If you want to share other types of documents, click on Share Others and browse to the required documents. As above a warning on any windows/application that appears on the work area will be seen by others. The application used to open that file will launched to display the selected file 42 9.3 Screen Share You can share his desktop screen with all the participants. Click Start You will be brought to your desktop and see a menu at the top of the screen: Move your mouse to the top edge to see more options. To grant control of the screen to other participants, click the down arrow participant to grant the control to. and select the Participants can also request to control the by moving the mouse to the far right to bring out the menu to request for control. Click CTRL The Presenter will be able to see that a participant has requested for control. He can decide to pass the control to him as above. Hitting the CTRL button again will release your control of the screen. 43 9.4 Secondary Video If you have video/audio files or 2nd video device, you can display the audio/video to the participants slide viewer For video/audio files, click Open File and browse to the required file For additional video devices, click on Open Device. Select the device that you want to use and the video quality (available selection is dependent on the preset quality of the conference room as well as the layout view chosen. Move your mouse to the far right of the screen to bring out the menu of options. 44 9.5 File Transfer You can select this function to transfer document to all or selected participants 1. Click on the Send File. In the dialogue box, select “add file” button. 2. The ‘Send file’ dialogue oopens. Click on Add File and browse for the files that you want to transfer 3. Select Participants that you want to transfer file to and click OK 4. The participant will see a pop up at the bottom left of the screen. He can choose to accept, (save in ‘My Documents\AcuStudio\publish) save as (choose own location) or decline the file. 5. You can view the status of file transfer 6. You can also forward the file that has been sent to other participants. Select the file and click Forward 45 In the pop up dialogue, select the participant that you want to forward the file to. 9.6 Poll Manager During the conference session, the presenter may like to post some questions to the participants. He can do so using the ‘Poll’ function. 1. Click on New Poll. Enter the question and the answers. Select if this is a single or multiple answer question and whether to identify respondent. If you need more answer choices, click Add item. When you are done, click Submit 2. The question appears on the top, you can amend it by clicking Edit or Delete to delete the question. Click on Poll to send the questions out to the participants. 3. 46 3. You can stop the Poll by clicking on Stop. 4. If you like to publish the result of the Poll, click Publish for the partipant to view the results of the poll. Click Export to export the results to a htm file. 47