Response of the Equality and Human Rights Commission to the Ministry of Justice consultation on charging fees in Employment Tribunals and Employment Appeal Tribunals Consultation details Title: Source of consultation: Date: Charging fees in Employment Tribunals and Employment Appeal Tribunals Ministry of Justice 14 December 2011 For more information please contact Name of EHRC contact providing response and their office address: Keith Ashcroft, Jenny Earle and Glynis Craig, Legal Directorate Telephone number: 0161 829 8408 Mobile number: Email address: Keith.ashcroft@equalityhumanrights.com 1 Introduction 1. The Equality and Human Rights Commission (the Commission) has a statutory duty to promote equality and diversity, work towards the elimination of discrimination, promote human rights and build good relations between and among groups. The Commission has responsibilities in nine areas of equality: age, disability, gender, gender identity, race, religion or belief, sexual orientation, marriage and civil partnership and pregnancy and maternity as well as human rights. 2. Under the Equality Act 2006 the Commission may ‘advise central or devolved government about the likely effect of a proposed change of law’ (s.11(2)(d)). 3. The Commission welcomes the opportunity to respond to this Government consultation. It is an important part of our remit to help ensure that employees and employers understand their rights and obligations, to help prevent disputes by for example providing advice or guidance, and where disputes do arise to ensure that there are effective and accessible means of redress. 4. The Commission’s 2010 report to Parliament “How Fair is Britain?” (Triennial Review) noted findings from the Fair Treatment at Work Survey 2008 that 13% of British employees had personally experienced unfair treatment in the workplace in the previous 2 years, and that 7% reported experiencing bullying, harassment or discrimination. The Citizenship survey in 2009/10 found that 7% of people in England and Wales felt they had experienced discrimination in the labour market in the last 5 years by being turned down for a job. A further 6% reported discrimination in promotion or progression – a slight decrease from 2007-9. More women than men reported unfair treatment.1 1 EHRC, How fair is Britain? Equality, human rights and good relations in 2010: The first Triennial Review, published October 2010, p 444-5. http://www.equalityhumanrights.com/key-projects/how-fairis-britain/ 2 5. We therefore also welcome the Minister's recognition in his foreword to the consultation that it is vitally important that employees continue to have meaningful access to justice. 6. We agree that it is important to encourage parties to think through whether disputes might be settled earlier and faster by other means. We hope that the Commission’s Statutory Codes of Practice on Employment and on Equal Pay, as well as the associated nonstatutory guidance, will contribute to achieving this goal. As the Commission’s Chair says in the Foreword to these Codes, “we only want to intervene when things go wrong as a last resort. Our first priority is to provide information, support and encouragement so that organisations can get it right in the first place.” 2 Part two of each Code provides advice on recommended practice to avoid discrimination across the whole employment cycle. 3 Our legal approach 7. In our response we have taken particular account of the fact that domestic discrimination law is largely derived from European Union non-discrimination Directives. These require sanctions for unlawful discrimination to be "effective, proportionate and dissuasive."4 The Court of Justice of the European Union has said that a sanction must have " a real deterrent effect" able to guarantee " real and effective judicial protection."5 8. We have also taken into account the fact that national courts are obliged to implement European Union law and protect the rights of individuals under Union law. It is settled law that they can do so according to their own domestic legal procedures, remedies and sanctions. It is also settled law that "the detailed procedural rules designed to ensure the protection of the rights which individuals 2 Equality Act 2010 Employment Statutory Code of Practice,2011, p.19 The Codes of Practice are available on the Commission’s website, or from TSO. 4 See for example Article 25 Directive 2006/54/EC on equal opportunities and equal treatment of men and women in Employment and Occupation ( Recast Directive) 3 5 Case C-14/83 Sabine von Colson and Elizabeth Kamann v Land Nordrhein-Westfalen para 23 3 acquire under Community law are a matter for the domestic legal order of each Member State, under the principle of the procedural autonomy of the Member States."6 9. We have also borne in mind the fact that those procedural rules must comply with two important European legal principles. Firstly, they must comply with the principle of equivalence so that they should not and cannot be less favourable than those applied to similar domestic law claims. Secondly they must comply with the principle of effectiveness so that they should not and cannot render the exercise of rights conferred by European Union law virtually impossible or excessively difficult.7 10. The obligation of signatory states to provide an effective remedy for breaches of the European Convention on Human Rights (ECHR) has been enshrined in Article 13. This Article was not incorporated into domestic law by the HRA, on the basis that the HRA itself provided the necessary domestic remedies. Nonetheless, the Commission’s remit extends to this Article, because we have a statutory duty to promote and protect all the rights of the European Convention. Thus in responding to this consultation, we have had regard to Article 13 standards. We have also considered the requirements of Article 6(1) of the Convention, which guarantees the right to a fair trial, including in the determination of civil rights and obligations. Further, we have taken into account obligations under Article 14, which guarantees enjoyment of Convention rights without discrimination on any ground. 11. Section 9(2)(b) Equality Act 2006 also requires the Commission to have regard to other human rights instruments. The UK has various international obligations relating to protection from discrimination under a number of human rights instruments, many of which require a guarantee of equal and effective protection. For example, Article 26 of the International Covenant on Civil and Political Rights states: "All persons are equal before the law and are entitled without any discrimination to the equal protection of the law. In this respect, the 6 Reemstma Cigarettenfabriken GmbH v Ministero delle Finanze C-35/05 para 40 7 Peterbroeck Van Campenhout SCS and Cie v Belgian State C-312/93 para 12 4 law shall prohibit any discrimination and guarantee to all persons equal and effective protection against discrimination on any ground such as race, colour, sex, language, religion, political or other opinion, national or social origin, property, birth or other status." 12. In relation to disability, Article 5(2) of the UN Convention on the Rights of Persons with Disabilities (CRPD) is couched in similar terms: "States Parties shall prohibit all discrimination on the basis of disability and guarantee to persons with disabilities equal and effective legal protection against discrimination on all grounds." 13. Article 13 CRPD guarantees equal access to justice for persons with disabilities. Articles prohibiting discrimination and guaranteeing effective legal protection are to be found in the International Convention on the Elimination of All forms of Racial Discrimination (Article 6); the Convention on the Rights of the Child (Article 2); and the Convention on the Elimination of all forms of Discrimination against Women (Article 2(c)). 14. Finally, we have considered the common law, constitutional right to access to a court and have taken into particular account the decision of the Administrative Court in the case of Lord Chancellor ex parte Witham.8 Our general approach 15. In our response we set out our views as to whether the proposals are necessary or proportionate to achieve their stated aims and consider whether there is a sufficient evidence base for them. We also highlight areas where we believe there may be potential adverse impacts on particular groups that could give rise to unlawful discrimination, and where we believe there are potential breaches of human rights standards and principles of European law. 16. Finally, it should be noted that we have focused only on those questions that most clearly relate to our statutory duties outlined above. This response does not address the question of the MoJ’s 8 1997 EWHC Admin 237 in particular paragraphs 13,23 and 27. 5 compliance or otherwise with the public sector equality duty, which might be the subject of a separate assessment. Question 1 - Are these the correct success criteria for developing the fee structure? If not, please explain why. Answer 17. The stated object of Option 1 is “to transfer part of the cost burden from the taxpayer to the users” of the employment tribunal service. The proposed success criteria are: recovering user contributions to costs, developing a simple and cost-effective fee structure, maintaining access to justice for those of limited means, encouraging early dispute resolution. 18. We broadly agree with the success criteria, but will set out later in this response our arguments in relation to the proposed fee levels under both option 1 and 2 for discrimination claims. We understand the Government's desire to reduce public funding throughout the legal system but note that, with the exception of immigration appeals, fees are not a feature of any other tribunals. This is doubtless because it was intended that the tribunal system should be less legalistic than the court system, in which fees are charged. 19. We do not consider that option 1 will be simple or easy to understand. There is a three month time limit for lodging most tribunal claims including claims of unlawful discrimination. During that time parties may be going through internal appeal processes or attempting to resolve matters by conciliation and often a claim will as a result be lodged near the expiry of the time limit. It appears that a claim can only be lodged once a fee has been paid or remission granted. Remission will only be granted, save in exceptional circumstances, on the production of evidence relating to means. There may be difficulties for putative claimants to be able to furnish the required evidence within the time limit particularly those who have recently claimed benefit as a result of losing employment. We would contrast this with the county court and Sheriff Court where deadlines to issue are longer (six months for discrimination claims) which gives more time to deal effectively with fee remission applications. 6 20. We note that research commissioned by the Ministry of Justice into the effectiveness of the County Court fee remission system reported that staff found the remission system complex to administer and were prone to error. The researchers were also at pains to emphasise that their study could not shed light on the important question of whether potential court users were deterred from pursuing a legal remedy because of court fees.9 Question 2 - Do you agree that all types of claims should attract fees? If no, please explain why. 21. It is our view that consideration should be given to a fee system in which all unlawful discrimination claims would be exempt from the fee system. 22. Section 124(3) of the Equality Act 2010 extends the employment tribunal's powers to make recommendations which benefit the wider workforce on a finding of unlawful discrimination. An individual claimant may therefore achieve broad and significant systemic change in the workplace and that may often be the primary motive for the litigation. 23. The tribunal has no such power in relation to any other claims within its jurisdiction. The Equality Act recognises the unique nature of discrimination and the importance of providing an effective, broader remedy in successful claims. The aim of the provision is to enable progress towards equality in the workplace and we take the view that the introduction of fees would interfere with that aim because of its deterrent effect. 24. We note that the Equality Impact Assessment recognises that the proposal will have a financial impact on some individuals with protected characteristics, notwithstanding the existence of the remission scheme (paragraph 4.1 point 1). The assessment identifies particular potential differential effects in respect of five characteristics protected by the Equality Act 2010 (paragraph 4.1). It also finds that 9 PricewaterhouseCoopers LLP, Is the 2007 court fee remission system working?. Ministry of Justice Research Series 15/09, December 2009 7 some of the "equality groups" are disproportionately represented in the lower income brackets (paragraph 4.2). 25. The pay gap between certain groups remains significant, and particularly disadvantages women, disabled people, and some ethnic minority groups."10 Young and older workers are paid less than prime age workers. The gap is largest for young workers.11 Individuals from these groups who experience discrimination at work and need to seek legal redress will be adversely affected by the introduction of fees. 26. More specifically, paragraph 20.4 provides a statistical analysis of the number of complaints of sex discrimination and equal pay, which comprise 14% of the total number of complaints lodged with the ET in 2009-10. Most of these complaints were made by women. It is accepted that women are disproportionately represented in lower income brackets and the consequence is that fee introduction may have a disproportionate impact on women’s ability to bring a discrimination complaint. 27. The Commission believes that requiring payment of a fee to bring a discrimination claim may breach the principle of effectiveness as it will make it difficult for individuals to enforce their EU law rights. We do not think that the measures set out at paragraph 3.5 of the EIA will "ensure that no one is denied access to justice through the introduction of a fee." Nor do we think that those measures are likely to be proportionate and thus justify what would otherwise amount to indirect discrimination. 28. It is also our view that the proposal, despite the measures which address the access to justice issue arising from the introduction of fees, may breach the UK's obligations under Articles 6 and 14 of the Convention. 29. 10 We deal specifically with each of those measures below. Page 410 Equality and Human Rights Commission Triennial Review October 2010 11 Page vii Executive Summary of Pay gaps across the equality strands 2009 : a review by Hilary Metcalfe of National Institute of Economic and Social Research 8 The application of the remissions policy 30. Paragraph 4.2 of the EIA accepts that people with some protected characteristics would be disproportionately affected but for the remission scheme which "ensures that no one is denied access to justice through the introduction of a fee." We consider that the obligations under Article 6(1) of the Convention, guaranteeing the right to a fair trial, have been given insufficient attention. We believe that the proposal is therefore in potential breach of Article 6(1) and 14 despite the remissions policy. 31. Although there is a regrettable lack of research evidence on the issue, the Commission is aware through its Helpline and Casework assistance services that people are deterred from pursuing discrimination claims in the County Court or Sheriff Court by the costs involved. Some of the individuals who have come to us for assistance either through section 27 mediation or section 28, for goods, facilities and services discrimination cases to be lodged in the County Court or Sheriff Court have complained that the costs make commencing and progressing a claim prohibitive. Whilst legal aid is in principle available, those who do not qualify are unable to take their cases. A recent example involved a section 27 mediation in a disability discrimination case where the mediation was unsuccessful and because the individual did not qualify for legal aid and was unable to pay the fees and costs of a county court action was left with no redress. Similarly, in an education disability case, the individual did not qualify for legal aid as her earnings were too high. She is hoping to go to mediation but if that fails she too has no redress as she said that she would not be able to afford court fees (which are lower than the proposed ET fees – see paragraph 43 below). 32. We consider that disabled people with certain impairments are likely to be put at a particular disadvantage in relation to the remissions policy. For example, someone with severe depression may find the process too much to cope with to the extent that they are unable to apply for the remission and consequently unable to lodge the claim. We would welcome proposals to mitigate the effect of the process on certain disabled people. 9 33. We consider that the fee remission policy itself may be indirectly discriminatory against women because eligibility is assessed on household income, aggregating the claimant’s income with their partner’s12. In most cases where the woman is the claimant and she has a male partner his income is likely to be higher than hers. The impact of this will be that proportionately more women than men will effectively require the consent or at least the financial co-operation of their opposite sex partner in order to bring a discrimination claim or indeed any work related claim. Reimbursment of fees by the unsuccessful party 34. The success rate of discrimination and equal pay claims in the Employment Tribunal is significantly lower than the comparable rate for all other claims ( Annex A at page 25 of the EIA). The mitigating effect of reimbursment for successful claimants may therefore be of less assistance to those bringing discrimination claims. The availability of a free alternative form of dispute resolution via Acas 35. We do not think that this will mitigate the adverse impact of the requirement to pay a fee to initiate a claim. The details of early conciliation are set out in paragraphs 61 to 70 of the Government's response to the Resolving Workplace Disputes consultation. This early conciliation will take place before an individual is able to lodge a claim with the ET. Many employers will have insufficient incentive to settle potential claims at this stage in the knowledge that a putative claimant would be required to pay a substantial fee in order to progress the claim. 36. The claimant will be reliant on the willingness of the employer to contemplate settlement at an early stage and will have no option but to lodge a claim if the employer is not prepared to do so. We support the proposal to provide early conciliation via ACAS but we anticipate that claimants will experience access to justice difficulties if 12 For an analysis of the effect of household means testing see Fran Bennett, Gender and Benefits, Working paper No 30, Equal Opportunities Commission. 10 employers are unwilling to engage in early conciliation or when early resolution cannot be achieved. 37. We believe that there is a risk that these proposals may have the opposite effect to the one which the Government seeks to achieve, namely the early settlement of disputes without the need for a Tribunal hearing or, in some cases, even the need for a Tribunal application. Once the claimant has paid a fee he or she may well become more entrenched in the conduct of the litigation. Conversely a respondent may decide not to engage in any settlement discussions until the claimant has paid the fee which, under option 1, will not be until the substantive hearing is imminent. The setting of fees below full cost recovery 38. Although compensation awards in discrimination cases are not usually large, some discrimination claimants will seek an award above £30,000. We express our views on this threshold in our answers to questions 18 and19. The level 4 fee in option 2 is set to recover full cost. The assumption is that generally higher income earners will receive awards of over £30,000 (paragraph 135 of the consultation paper) because a large proportion of the value of awards in these claims will relate to loss of earnings. As a consequence, the equality impact assessment focuses on the effect the level 4 fee may have on protected groups according to their income profiles. This fails to take into account the fact that some claimants may be awarded substantial amounts as compensation for injury to feelings. In some discrimination claims, loss of earnings awards are large because of the length of time that the person is unable to work rather than because of high income bracket. We believe that the setting of the level 4 fee will have a significant adverse impact on discrimination claimants. 39. In addition, the fees for all discrimination claims under both options are set at level 3 - under option 1 that means a total fee of £1500 if the case goes to hearing. If £1750 represents total cost recovery then discrimination claimants under option 1 are paying substantially more than those bringing non-discrimination claims towards the cost of running the tribunal. We believe that this puts them at particular disadvantage. 11 40. The introduction of fees is likely to discriminate indirectly against disabled people and against women because they are more likely to experience discrimination in employment and are disproportionately represented in lower income brackets. 41. It is our view that the proposal may breach the principle of effectiveness. The introduction of a fee will, we believe, make it excessively difficult for some individuals to exercise rights conferred by the EU Equality Directives in relation to protection against discrimination in the workplace. This is for two reasons. Firstly, because the fees themselves will impede access to a court and are likely to be disproportionate because of the levels at which they are set. Secondly, because the requirement under option two to fix the amount of compensation claimed (with no possibility of subsequent revision of the claim's value ) of itself may violate the principles of effectiveness and of equivalence. 42. We would make three points in relation to the principle of equivalence. Firstly, we do not think that a comparison with the county court fee regime is appropriate when considering equivalence. The background section of the consultation paper (page 11) asserts that employment tribunals users "have no more reason not to pay fees than those seeking to gain access to their children." However, legal aid is available for many Sheriff court and county court claims, including discrimination claims. This covers the cost of legal representation and the payment of disbursements including court fees. In England legal aid is not available for Tribunal claims. In Scotland, while Legal Aid Advice and Assistance by Way of Representation is available in limited circumstances in Tribunals, it is not equivalent to the availability of full civil legal aid in the Sheriff Court. The existence and availability of legal aid in the county court and Sheriff court is a powerful factor to take into account when considering equivalence. 43. Secondly, the fee to issue in the county court or in the High Court or to lodge an action in the Sheriff Court or the Court of Session is substantially lower than the proposed fee to issue in the employment tribunal under either option. As examples, under option one the fee to issue a discrimination claim (£250) would be double the fee to issue a 12 discrimination claim with a value of between £3,000 and £5,000 in the county court (£120) and nearly four times the fee in the Sheriff Court (£65). Under option two the fee to issue a discrimination claim with a value of over £30,000 (£1750) substantially exceeds the fee for an equivalent claim in the county court which ranges from £395 to £685 for claims up to £100,000 and in the Sheriff court where the fee would be £80 for all claims with a value over £5,000. 44. Whilst we of course accept that there are additional fees payable in the county court, Sheriff court, High Court and Court of Session during the course of litigation, the issue fee or lodging fee is significantly higher. The issuing or lodging of a claim is a cornerstone of the litigation process - it protects the claimant from being potentially time-barred and gives the court subsequent jurisdiction to address any injustices in the process. If the issue fee or lodging fee is set at a prohibitively high level, which we believe it is, then the would-be claimant is unable to enjoy the rights he or she would have in the equivalent county court or Sheriff court jurisdiction. 45. Further , if the intention is to provide equivalence to the court fee regime, it is significant that in Scotland, any party seeking to defend a court action is also required to pay a fee to do so. 46. Thirdly, we would draw a comparison with the fee system in the Immigration Tribunal in which the fees are considerably lower (£80 for a paper appeal, £140 for a full hearing) and where there is an exemption from fees for a range of appeals mainly relating to removal and deportation. If employment tribunal fees are to be introduced then we believe that an equivalent exemption should apply in relation to discrimination claims. 47. It is also our view that the proposals may impede the common law, constitutional right to access to a court as propounded by the Administrative Court in Witham (see above). We take this view for three reasons. Firstly, because of the deterrent effect of the fee itself on those wishing to bring a claim. Secondly, because the potential delay which is inherent in the remissions process may well preclude proceedings in their entirety because claimants will find themselves time-barred. Thirdly, the requirement under Option 2 to state the value of the claim at the commencement of proceedings and commit 13 to that value throughout the litigation will result in some claimants being unable to vindicate their claims to the full extent.13 48. It is therefore our view that to avoid the introduction of fees from being indirectly discriminatory, in breach of the principles of effectiveness and equivalence, in breach of the common law right to access to a court, and in breach of Articles 6 and 14 in relation to discrimination claims, these claims should be exempt from the fee proposal. We anticipate the concern that such an exemption may encourage some claimants to bring weak discrimination claims rather than, for example, an unfair dismissal claim in order to avoid a fee payment. We would make three points in relation to this. Firstly, the discrimination claim will still attract a fee unless it is brought as a stand-alone claim. Secondly, it is unlikely that a claimant will choose simply to bring a discrimination claim if the alternative claim is a stronger one. Thirdly, one of the aims of fundamental review of Employment Tribunal rules currently being led by Mr Justice Underhill is to enable tribunals to deal robustly with cases where they appear to have little or no reasonable prospects of success. The new rules will no doubt facilitate the "weeding out" of weak claims generally. For these reasons we do not believe that a fee exemption for discrimination claims would result in the tribunal system being inundated with unmeritorious discrimination claims. 49. We do not propose to answer questions 3 to 15 which mainly relate to the detail of Option 1 proposals and are either outside our remit or irrelevant given our position on fee exemption for discrimination claims. We have commented on the remission scheme in our answer to question 2. Questions on Option 2 13 See,for example, Pervez v Macquarie Bank Ltd (London Branch) 2011 IRLR 284 it is " wrong in principle that a group of employees, however limited, should notionally enjoy protections which they cannot in fact enforce." 14 Question 18 - Do you think it is appropriate that a threshold should be put in place and that claims above this threshold attract a significantly higher fee? 50. We do not think that this is appropriate. We have made observations on the potential general deterrent effect of fees in answer to question 2. We believe that the effect will be significantly greater for those wishing to bring Level 4 discrimination claims who will be required to pay an additional £1,150. 51. We note at Tables 7B and C of the EIA that a significantly higher percentage of claims of race and disability discrimination attract awards of over £30,000 in comparison with claims of unfair dismissal. For the period 2005/06 to 2009/10, 5.3% of unfair dismissal claims attracted awards of over £30,000 in comparison with 11.7% of claims of race discrimination and 15.5% of claims of disability discrimination. There appears therefore to be a disparate impact on those protected groups. 52. The practical effect of the imposition of this threshold will be a cap on discrimination claim awards as many claimants will be compelled artificially to limit the value of their claim because they cannot afford to pay the level 4 fee. Question 19 - Do you think it is appropriate that the tribunal should be prevented from awarding an award of £30,000 or more if the claimant does not pay the appropriate fee? 53. We do not think it is appropriate in discrimination claims. 54. A successful discrimination claim may attract several heads of compensation. These will include compensation for loss of earnings to date of hearing and potentially beyond, injury to feelings caused by the discriminatory act or acts, exemplary and aggravated damages in England and a personal injury award if it is found that the discrimination exacerbated or caused a medical condition. This is one of the reasons why discrimination claims may attract higher awards than other claims. . Tables 7B and C in the EIA, to which we have referred in answer to questions 2 and 18, appear to confirm this. 15 55. In addition,Tribunals will also recognise in the award for loss of earnings element of the compensation that some claimants with protected characteristics (such as older workers or those with disabilities) will have greater difficulty in finding new employment. 14 56. We note at paragraph 131 of the consultation paper that the proposal will require claimants to assess the likely value of the award they will receive if successful before applying to the Tribunal. Whilst we agree that this is helpful to the parties and to the Tribunal, we believe that there will be some difficulties for the claimant in assessing the value of the claim accurately. Firstly, because many unrepresented claimants will not be able to access legal advice on the value of their claim. It is not the role of ACAS, as an independent arbitrator, to give such advice to a claimant. It may be possible for the employment tribunal to carry out a neutral evaluation of the value of the claim during the course of the litigation but this is not currently their role. Secondly, it is often impossible to quantify the value of a discrimination claim at an early stage before the claim has commenced. The claimant will not know how long he or she will remain out of work, for example, nor will it be possible in many cases accurately to assess the value of the injury to feelings claim at the outset as the effect of the discriminatory act may be a continuing one. This is significant because as the proposals stand, there is no option to vary the amount sought as the claim progresses, to take these factors or any other change in circumstances into account. 57. The effect of this proposal will be that many claimants will pitch their claim at below £30,000 regardless, simply because they cannot afford the significantly higher fee. 58. We also believe that it would be unlawful to cap a discrimination award at £30,000 in cases where the employment tribunal decides that the award should be more. As the Government is aware, the original limit on employment tribunal compensation awards for sex discrimination was removed in 1993 by the European Court of 14 See for example Chagger v Abbey National plc and another 16 Justice.15 The Court ruled that the cap on compensation of £11,000 for sex discrimination which was then in force was unlawful. It decided that in order for compensation to be considered "adequate" it must enable the loss and damage actually sustained .... to be made good in full according with the applicable national rules." 59. It is our view that this proposal will be open to a similar legal challenge on the basis that the damage actually sustained by the claimant has not been made good in full. 60. We do not propose to answer any of the other questions in the consultation paper for the reasons we have already outlined. Equality and Human Rights Commission March 2012 15 Marshall v Southampton and South West Hampshire Area Health Authority (No.2) 1993 IRLR 445 ECJ 17